UNIVERSIDAD DE MANILA

Republic of the Philippines

City of Manila

COURSE SYLLABUS
COURSE CODE SW 212 COURSE TITLE SOCIAL WORK PRE-REQUISITE SOCIAL WORK CREDIT UNIT 3UNITS
DOCUMENTATION COMMUNICATIO
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COURSE The course discusses the concepts, importance and barriers of social work documentation that guides the student with the different ethics
DESCRIPTION and standards that promote the protection of confidentiality. The course also provide an enhance access to the new software’s that can
strengthen their documentation skills. This course is not only focused on different necessary technical writing guidelines but also
preliminary procedures from the different significant documents in casework, groupwork and community organizing.

A. UNIVERSITY VISION

A premier public university, paragon of research, learning, excellence and empowerment for the underprivileged youth of the City of Manila.

B. UNIVERSITY MISSION

Universidad de Manila is dedicated to the advancement of human knowledge, particularly for the people of the City of Manila.

C. CORE VALUES

Quality and Excellent Education:

The university scholars and young professionals are UDM’s customers. They deserve quality and excellent education which we are committed to
provide in a holistic manner.
Academic Freedom:
In the pursuit of quality education and academic excellence, UDM shall recognize, promote and support the right of its faculty members to academic
freedom.
Highest Ethical Standard:
The UDM officials, faculty, staff and researchers shall adhere to the norms of conduct, ethical standards and professional ethics in their decision
and actions.

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 Empowerment:
Members of the student body are empowered with authority and autonomy in managing, planning and making decisions and actions of their own
turf.
Pro People:
UDM shall function to effect social development that would benefit the majority of Manilenos to acquire free and high-quality college education and
in turn become an agent of change that would benefit not only the City but the country as well.

D. COLLEGE OF ARTS AND SCIENCE PHILOSOPHY

The College of Arts and Sciences (CAS) Inculcates that education of the heart & mind provides better quality of life

E. COLLEGE OF ARTS AND SCIENCES VISION

The College of Arts and Sciences (CAS) envisions to create a balance between the body, soul, and spirit among the youth of Manila and shall help
build a livable community.

F. COLLEGE OF ARTS AND SCIENCES MISSION

The College of Arts and Sciences (CAS) commissions to provide students with liberal education that promotes social awareness & involvement and
by introducing them to basic and advanced scientific academic pursuits.

G. INSTITUTIONAL GRADUATE ATTRIBUTES AND LEARNING OUTCOMES

The College of Arts and Sciences (CAS) aims to EDUCATE THE HEARTS AND MINDS through

Exposure of the students to the realities of life that may encourage them to become versatile members of the community.
Inculcation of values that may transform students into ones who are imbued with deep sense of brotherly concern.
Harnessing students potentials through aesthetic and scientific pursuits, and
Contributing towards the attainment of a strong economy and global recognition.

H. PROGRAM INTENDED LEARNING OUTCOMES/LEVEL OUTCOMES

The BSSW curriculum adheres to the global standards for social work education and training but particularizes in contextualized and indigenous
nature of social work practice. The following are based on the global standards but give special reference to the Philippine context:

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 Demonstrate knowledge, skills, and attitudes in engaging in a generalist helping process and planned change rocess for therapeutic, protective,
preventive, and transformative purposes.
Analyze critically the origin, development, and purposes of social work in the Philippines.
Critique the impacts of global and national socio-structural inadequacies, discrimination, and oppression on quality of life.
Apply knowledge of human behavior and social environment with emphasis on the person-in-situation dynamic for social work assessment and
intervention.
Critique social welfare policies, programs and services of the locality, country and / or region in terms of relevance, responsiveness,
accessibility and availability to target populations.
Engage in advocacy work to promote socio-economic and cultural rights and well-being.
Generate resources for networking and partnership development.
Identify with the social work profession and conduct oneself in accordance with social work values and ethical principles.
Engage in social work practices that promote diversity and difference in client systems.
Use supervision to develop critical self-reflective practice for personal and professional growth.
Produce a portfolio of recordings, case studies and other social work documentation to reflect the quality and progress of practice.
Engage in advocacy work to promote socioeconomic and cultural rights and well-being
Generate resources for networking and partnership development.
Identify with the social work profession and conduct oneself in accordance with social work values and ethical principles
Engage in social work practices that promote diversity and difference in client systems
Use supervision to develop critical self-reflective practice for personal and professional growth
Produce a portfolio of recordings, case studies and other social work documentation to reflect the quality and progress of practice

I. LEVEL OUTCOMES

Demonstrate knowledge, skills, and attitudes in a generalist helping process and planned change process, informed by critical perspectives, for therapeutic,
protective, preventive, and transformative purposes
1. Allow students to practice competencies
Analyze critically the origin, development, and purposes of social work in the Philippines
1. Allow students to practice competencies
Critique the impacts of global and national socio-structural inadequacies, discrimination, and oppression on quality of life
1. Allow students to practice competencies
Apply knowledge of human behavior and social environment with emphasis on the person-in-situation dynamic for social work assessment and intervention
1. Allow students to practice competencies
Critique social welfare policies, programs, and services of the locality, country and/or region in terms of relevance, responsiveness, accessibility and
availability to target populations

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 1. Allow students to practice competencies
Engage in advocacy work to promote socioeconomic and cultural rights and well-being
1. Facilitate learning of the competencies
2. Allow students to practice competencies
Generate resources for networking and partnership development.
1. Facilitate learning of the competencies
Identify with the social work profession and conduct oneself in accordance with social work values and ethical principles
1. Facilitate learning of the competencies
2. Allow students to practice competencies
Engage in social work practices that promote diversity and difference in client systems
1. Facilitate learning of the competencies
2. Allow students to practice competencies
Use supervision to develop critical self-reflective practice for personal and professional growth
1. Facilitate learning of the competencies
2. Allow students to practice competencies
Produce a portfolio of recordings, case studies and other social work documentation to reflect the quality and progress of practice
1. Facilitate learning of the competencies
2. Allow students to practice competencies

J. COURSE INTENDED LEARNING OUTCOMES

Knowledge

Discuss the history and importance of social work documentation.

Describe the importance of social work documentation in the profession.
Enumerate the different social work documentation ethics and standards
Explain the difference and similarities of different essential softwares for social work documentation
Cite the different process in creating templates in social work documentation
Justify the importance of the different kind of letters used in social work documentation.
Critique their own documentation style in casework

Skills

Demonstrate compliance of ethical standards in social work documentation.

Utilize the basic functions of different softwares through application in social work documentation
Demonstrate documentation skills through application in usage of essential softwares.

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 Exhibit proper creating templates and uses
Demonstrate appropriate techniques in writing different kind of letters used in social work documentation.
Recognize and apply different techniques in technical writing used in social work documentation
Compose different types of documents used in social work practice with individuals and families
Correctly select the appropriate type of statement and content from the different forms in casework.

Attitude

Acknowledge the content of good social work documentation and can avoid barriers to effective documentation
Recognize the different risk management guidelines

STUDENT CONTENT TEACHERS LEARNING STRATEGIES ASSESSMENT

INTENDED ASYNCHRONOUS SYNCHRONOUS
LEARNING F/F VIRTUAL
OUTCOMES
1. Discuss the course Introduction and Actual classroom Not necessary needed Actual classroom or virtual / Download and read file
content and overview of the course. lecture and discussion online discussion with course
expectations. Review and with course facilitator facilitator with the use of Participation in group
enhancement of the with the use of google meet/ zoom meeting discussion forum
2. Contribute to the course syllabus. UDMoodle LMS applications. Communication
enrichment of the Review of the platform. with the students happens in Expectation settings
various elements of academic and non- Communication is not real time and allows for instant (comments on forums)
the syllabus academic policies, live and allows feedback and clarification.
rules and regulations in students to work at Soft copy of Reflection
3. Express their the Student Handbook. their time pace. Online Forum – Class sharing Paper- Video clip
understanding and Leveling of of insights, suggestions, presentation activity
acceptance of the expectations. File sharing – recommendations for the
school’s academic Professor’s Orientation PowerPoint improvement of the syllabus Social Work
and non-academic about course Presentation and Documentation (Drawing
policies, rules and requirements syllabus Forum – Expectation Setting symbolism) – Soft copy
regulations. Introduction – Social
Work Documentation File sharing – Class
4. Express their orientation for the
expectations as compliance with
well as their academic and non-
responsibilities and academic policies,
contribution as a rules and regulations.
student

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 File sharing -
5. Carry out course introductory video
expectations and Introduction – Social
requirements Work Documentation
Art activity
6. Explain the brief
background of the
course.
1. Discuss the history INTRODUCTION TO Actual classroom Not necessary needed Actual classroom or virtual / Download and read file
and importance of SW lecture and discussion online discussion with course Written Reports
social work DOCUMENTATION with course facilitator facilitator with the use of Participation in group
documentation.  Definition of with the use of google meet/ zoom meeting discussion forum
2. Acknowledge the documentation UDMoodle LMS applications. Communication Reflection Paper – Soft
content of good social  History of platform. with the students happens in copy
work documentation Communication is not real time and allows for instant Submitted art symbolism
documentation
and can avoid barriers live and allows feedback and clarification. (photo file)
to effective  History of efforts to students to work at Quiz result (online)
documentation teach documentation their time pace.
3. Describe the  The importance and Online Forum - Class sharing
importance of social purpose of File sharing - of insights, question and
work documentation in documentation PowerPoint answer forum
the profession.  Uses of social work Presentation and word
document written Short Quiz
documentation
report
 The barriers to
effective File sharing - Video
documentation clip introductory video
 Principles in about social work
recording client’s documentation in the
information Philippines.
Art Symbolism Activity
Content of good social
– Importance of social
work documentation
work documentation

1. Enumerate the SOCIAL WORK Actual classroom Not necessary needed Actual classroom or virtual / Download and read file
different social work DOCUMENTATION lecture and discussion online discussion with course Written Reports
documentation ethics ETHICS AND with course facilitator facilitator with the use of Participation in group
and standards STANDARDS with the use of google meet/ zoom meeting discussion forum
2. Recognize the  Standards for social UDMoodle LMS applications. Communication Reflection Paper – Soft
different risk platform. with the students happens in copy

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management work recording Communication is not real time and allows for instant Submitted art symbolism
guidelines  To record or not to live and allows feedback and clarification. (photo file)
3. Demonstrate record students to work at Quiz result (online)
compliance of ethical their time pace.
 Risk management
standards in social Online Forum - Class sharing
work documentation. guidelines File sharing - of insights, question and
 Guidelines to PowerPoint answer forum
promote and protect Presentation and word
confidentiality document written - Short Quiz
Levels of confidentiality report

File sharing - Video

clip Levels of
Documentation
Confidentiality
- Thematizing-
compliance of
ethical
standards
1. Explain the ESSENTIAL Actual classroom Not necessary needed Actual classroom or virtual / Download and read file
difference and SOFTWARE lecture and discussion online discussion with course Written Reports
similarities of APPLICATIONS FOR with course facilitator facilitator with the use of Participation in group
different SOCIAL WORKERS with the use of google meet/ zoom meeting discussion forum
essential  Evernote UDMoodle LMS applications. Communication Reflection Paper – soft
softwares for  Plaxo platform. with the students happens in copy
social work  remember the milk Communication is not real time and allows for instant Submitted video clip file
documentation live and allows feedback and clarification. regarding advertisement
 xpenser
students to work at software.
2. Utilize the basic  dropbox their time pace. Online Forum - Class sharing Quiz result (online)
functions of  auto hot key of insights, question and
different  prezi File sharing - answer forum
softwares  google docs PowerPoint
through mind meister Presentation and word Short Quiz
application in document written
social work report
documentation
File sharing - Film
3. Demonstrate showing Essential
documentation softwares and
skills through application in social

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 application in work documentation
usage of - Video clip – ad
essential making related
softwares. to usage of
softwares

MIDTERM EXAMINATION
1. Cite the TEMPLATE GUIDE Actual classroom Not necessary needed Actual classroom or virtual / Download and read file
different FOR SW lecture and discussion online discussion with course Written Reports
process in DOCUMENTATION with course facilitator facilitator with the use of Participation in group
creating  the need for with the use of google meet/ zoom meeting discussion forum
templates in templates UDMoodle LMS applications. Communication Reflection Paper – soft
social work  process in creating platform. with the students happens in copy
documentation Communication is not real time and allows for instant Submitted soft copy of
templates
live and allows feedback and clarification. template designs
2. Exhibit proper  use of templates in students to work at Quiz result (online)
creating practice their time pace. Online Forum - Class sharing
templates and of insights, question and
uses. File sharing - answer forum
PowerPoint
Presentation and word Short Quiz
document written
report

File sharing - Film

showing The need for
templates in social
work documentation
Template Making
1. Justify the DIFFERENT KINDS Actual classroom Not necessary needed Actual classroom or virtual / Download and read file
importance of the OF LETTER IN lecture and discussion online discussion with course Written Reports
different kind of letters SOCIAL WORK with course facilitator facilitator with the use of Participation in group
used in social work PRACTICE with the use of google meet/ zoom meeting discussion forum
documentation. UDMoodle LMS applications. Communication Reflection Paper – soft
2. Demonstrate  cover letter platform. with the students happens in copy
appropriate  referral letter Communication is not real time and allows for instant Letter critiquing (via online
techniques in writing  request letter live and allows feedback and clarification. comments and feedbacks)
different kind of letters students to work at Quiz result (online)
 inquiry letter
used in social work their time pace. Online Forum - Class sharing
documentation. of insights, question and

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3. Recognize and  follow-up letter File sharing - answer forum
apply different  solicitation letter PowerPoint
techniques in technical  acknowledgement Presentation and word Letter critiquing (via online
writing used in social document written comments and feedbacks)
letter
work documentation report Short Quiz
 invitation letter
 thank you letter File sharing - Film
 accomplishment showing Different
report kinds of letter in social
 memo work practice
 minutes of the -
meeting
waiver /letter of
consent
1. Compose different SOCIAL WORK Actual classroom Not necessary needed Actual classroom or virtual / Download and read file
types of documents DOCUMENTATION IN lecture and discussion online discussion with course Written Reports
used in social work SW PRACTICE with course facilitator facilitator with the use of Participation in group
practice with with the use of google meet/ zoom meeting discussion forum
individuals and  Intake Sheet UDMoodle LMS applications. Communication Reflection Paper – soft
families  Case platform. with the students happens in copy
Management Communication is not real time and allows for instant Online Presentation Social
2. Critique their own live and allows feedback and clarification. Case Study (for critiquing)
Progress Note
documentation style in students to work at Quiz result (online)
casework  Case their time pace. Online Forum - Class sharing
Management of insights, question and
3. Correctly select the Helping Plan File sharing - answer forum
appropriate type of  House PowerPoint
statement and content visitation report Presentation and word Communication critiquing
from the different  Case document written (Online Presentation Social
forms in casework. report Case Study (for critiquing)
Summary
Short Quiz
 Social Case File sharing - Social
Study Report Work Documents in
 Closing Practice
Summary
 Progress
Report
 Case
conference

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 documentation
 Process
Recording

Journal records

FINAL EXAMINATION
K. LEARNING ENVIRONMENT

Classroom – The teaching-learning environment must be as contained in the policies, standards, and guidelines of CHED.
LMS UDMoodle – An online platform provided by the University where students have access to different online modules and activities.
Independent Study – Use of learner’s time spent outside of the classroom for self-directed learning using available resources (actual and online resources)
equivalent to at least 20% of the total hours credited for the course.
Virtual Classroom – A virtual learning environment that will use google meet platform as synchronous class session
o Creation of safe online environment where respect and acceptance is presence
o Students will be given the venue to express themselves in an open forum and peer support will be encourage
o Interactive learning will be provided between: students to students; teacher to students; students and course content
o Flexibility learning will be allowed

L. CLASSROOM POLICIES

Submitted requirements based on deadline schedule.

No participation in forum discussion considered absent.
Netiquette during google meet/ virtual session
 No chatting while the professor is giving lecture
 Microphone will be off during lectures
 Raise hands if you want to say something
 No typing in all caps
 Proper grooming and dress decorum
 Attendance roll call
 Internet connection checking
 Scheduled live online quiz and activity
 Scheduled offline quiz and activity
Twelve (12) times of no online appearance will be dropped

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M. COURSE REQUREMENTS

Attendance
Participation in class, group discussions and activities
Workshops
Quizzes
Reflection Papers
Assignments
Project Output ( clear book long green) : (Deadline of Submission – on or before final examination)
a. Individual Student Profile
b. Intake Form
c. Social Case Study Report
d. Helping Profile
e. Process Recording
f. Legal documents
Profile Picture

N. GRADING SYSTEM

Class Standing Midterm Grade

Reports 25% Class Standing 60%
Quizzes 25% Midterm 40%
Recitation 25%
Assignments 25%

Tentative Final Grade Final Grade

Class Standing 60% Midterm Grade 50%
Final Examination 40% Tentative Final Grade 50%

O. RESOURCES

Laptop
Online Educational Materials
UDMoodle (LMS)
Microphone
Webcam

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 Stable Internet Connection
Speaker

P. REFERENCES

Online Educational Materials

 Baude, D.M., (2006) The executive guide to e-mail correspondence: including model letters for every situation (272 pages) -1.04 MB
 Cisco Netwroking Academy (2013) IT essentials: PC hardware and softwares companion guide (108 pages) – 1.36 MB
 Ethics and professionalism in the technical communication service course (144 pages) – 399 KB
 Hawtin, M., & Smith, J.P., (2007) Community profiling: a practical guide: auditing social needs (181 pages) – 6.18MB
 Holland, S.,(2004) Child and family assessment in social work practice (183 pages) – 678 KB
 Kolin, P., (2016) Successful writing at work (721 pages) – 40 MB
 Letchfield, H.,(2015) Ethics, values and scoail work practice (170 pages) – 1.7 MB
 King, K., (2006) The writing template book: the michigan guide to writing well and success on high stakes tests (106 pages) – 6.27 MB
 Lindsay, T., & Orton, S., (2008) Groupwork practice in social work (152 pages) – 865 KB
 Pringle, A., (2009) Technical writing 1010: a real-world guide to planning and writing technical documentation (328 pages) 4.99 MB
 Webb, N., (2003) Social work practice with children, second edition (456 pages) – 72.16 MB

Basic References
 Barker, R.L. (2014) The Social Work Dictionary (6thed) NASW Press: Washington
 Blake, P. (2010) Practice Notes: The Broken Record http://ocswssw.org/wpcontent/uploads/2015/01/PN-Record-Keeping.pdf retrieved July 28 th, 2015
 Canadian Association of Social Workers (CASW) (2005). Code of Ethics. Ottawa, ON: Author.
 Canadian Association of Social Workers (CASW) (2005). Guidelines for Ethical Practice. Ottawa, ON: Author. Newfoundland and
 Labrador Association of Social Workers (2015) Documentation Self-Reflection St. John’s, NL: Author
 Fitzpatrick.J., & Sanders, J. (2003). Program evaluation: Alternative approaches and practical guidelines. Boston:
 Luepker, E., & Norton, L. (2002). Record keeping in psychotherapy and counseling: Protecting confidentiality and the professional relationship. NewYork:
BrunnerRoutledge.
 Madden, R. (2003). Essential law for social workers. New York: Columbia University Press.
 Newfoundland and Labrador Association of Social Workers (2014) Standards for Social Work Recording, St. John’s, NL: Author
 Newfoundland and Labrador Association of Social Workers (2012) Standards for Technology Use in Social Work Practice St. John’s, NL: Author
 Regehr, C. & Kanani, K. ( 2006) Essential Law for Social Work Practice in Canada Don Mills, ON: Oxford University Press
 Reamer, F (2001). The social work ethics audit:A riskmanagement (oo/. Washington, DC: NASW Press. Reamer, F (2003). Social work malpractice and
liability: Strategies for prevention (2nd ed.). NewYork: Columbia University Press.
 Reamer, F (2004). Ethical decisions and risk management. In M.Austin & K. Hopkins (Eds.), Supervision as collaboration in the human services (pp. 97—
109).
 Sidell, Nancy L., (2015) Social Work Documentation, 2nd Edition A Guide to Strengthening Your Case Recording

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 Other References
 https://www.naswpress.org/publications/clinical/inside/social-work-documentation-chapter.html
 https://nlasw.ca/sites/default/files/inline-files/Documentation.pdf
 http://www.oocities.org/amberrossman/CMDocumentation.htm
 https://pdfs.semanticscholar.org/6627/751e5f35cd8cc4aac51c70590bfb4475021c.pdf
 https://www.socialworker.com/feature-articles/ethics-articles/to-record-or-not-to-record-the-ethics-of-documentation/
 http://mastersofsocialwork.org/25-essential-software-applications-for-social-workers.html
 http://socialworktech.com/2014/06/23/note-taking-templates-for-clinical-social-work/
 https://www.thebalancecareers.com/professional-letter-and-email-writing-guidelines-2062309
 https://pressbooks.bccampus.ca/technicalwriting/chapter/correspondence/

Q. INSTRUCTOR INFORMATION

DR. MARK ANTHONY A. BUCCAT, RSW

FACULTY – SOCIAL WORK DEPARTMENT
COLLEGE OF ARTS AND SCIENCES
SW LICENSE NO: 0016757

EMAIL ADDRESS: [email protected]

CONTACT NO.: 09311413546

R. CONSULTATION HOUR

Monday and Thursday (1:30 PM – 3:00 PM)