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    Unhappy To Happy Customer

    Uploaded by

    erxha lado
    The document describes a taxi dispatcher arranging a cab for a legally blind and frustrated old lady on a busy day, contacting available drivers and updating the lady that a driver would pick her up on time, pleasing her.

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    © All Rights Reserved
    Download as TXT, PDF, TXT or read online from Scribd

    Unhappy To Happy Customer

    Uploaded by

    erxha lado
    13 views1 page
    The document describes a taxi dispatcher arranging a cab for a legally blind and frustrated old lady on a busy day, contacting available drivers and updating the lady that a driver would pick her up on time, pleasing her.

    Original Title

    Unhappy to Happy Customer

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    © © All Rights Reserved

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    TXT, PDF, TXT or read online from Scribd

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    The document describes a taxi dispatcher arranging a cab for a legally blind and frustrated old lady on a busy day, contacting available drivers and updating the lady that a driver would pick her up on time, pleasing her.

    Copyright:

    © All Rights Reserved
    Download as TXT, PDF, TXT or read online from Scribd
    Download as txt, pdf, or txt
    13 views1 page

    Unhappy To Happy Customer

    Uploaded by

    erxha lado
    The document describes a taxi dispatcher arranging a cab for a legally blind and frustrated old lady on a busy day, contacting available drivers and updating the lady that a driver would pick her up on time, pleasing her.

    Copyright:

    © All Rights Reserved
    Download as TXT, PDF, TXT or read online from Scribd
    Download as txt, pdf, or txt
    of 1

    There was this demanding and frustrated old lady who kept calling me to arrange a

    cab for her on a very busy day. She had to go to work and was legally blind. As a
    taxi dispatcher of the previous employer I have worked with, taking control of the
    situation was a must. So I personally contacted and asked each one of my drivers
    who could be available to pick her up on the a requested time. I did update her
    that I did find a driver for her and would be there on time. SHe was very pleased
    and told me I made her day.

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