Data Sheet

Citrix Workspace
Transforming how people work—maximizing employee
experience by increasing productivity and engagement

Citrix Workspace is the future of work—it’s a single, • Citrix Workspace presents content seamlessly in an
secure intelligent work platform that organizes, intelligent feed that enables employees to become
guides, and automates the most important information more engaged with their work and less frustrated by
that people need. This speeds decision-making and complexity.
collaboration in the context of work. • Event-driven and user-initiated tasks that are
personalized and relevant are delivered to users.
Organize • Employees can collaborate anywhere, on any device,
Employees navigate too much complexity—too many with tools such as Microsoft Teams.
apps across different devices and platforms, too many
passwords, and content in multiple locations. All of this Automate
can negatively impact the employee experience. Complex workflows between apps cause employees to
spend too much time doing work that has little business
• Citrix Workspace streamlines workflows, serving as
value.
an interface between information in legacy systems,
on-premises systems, and SaaS systems. • Reducing the number of logins, clicks, and swipes
• Search capabilities allow users to to search for simplifies workflows and leads to fewer support
relevant information across all files and apps. tickets for forgotten passwords.
• Citrix Workspace uses machine learning to streamline
Guide routine tasks and help users find the right information
Today’s work environment is full of irrelevant from their connected systems of record.
notifications, sequentially sorted emails in overflowing • Virtual assistance automates repetitive tasks for
inboxes, and numerous applications that require context queries such as, “How many PTO days do I have?” or
switching. “What is the status of my PO?”
 Citrix Workspace 2

Citrix Workspace securely delivers at every layer of the workspace technology stack, including industry-leading
solutions for endpoint management, content collaboration, access control, virtual apps and desktops, workspace
intelligence, and analytics. This gives IT end-to-end visibility and control.

Premium
Feature Description Essentials Standard Premium
Plus

End-User Experience

Unified experience with single sign-on to all application types and

device form factors • • • •
Unified Admin Experience

Single pane of glass for management and control of all entitled

Workspace services • • • •
Unified Endpoint Management

Device and OS management including iOS, Android, Win 10,

macOS, Chrome OS, Citrix Ready workspace hub & IoT • •
Application management including MDX, Android Enterprise,
Intune App Protection, KNOX, App Config, and more • •

Business-class productivity apps including email and browser • •

BYOD solution including MDM-independent MAM with no device
agent requirements • •
Workspace Environment Management (WEM) extends UEM
capabilities to Windows 7, 8.1, and 10 device types • •

Micro-VPN for complete application data encryption and isolation • •

Microsoft EMS/Intune integration for simplified Office 365
management • •

Mobile SaaS SSO for transparent access to all managed apps • •

Centrally configurable settings for Citrix Workspace experience
across all operating systems and device types • •

Continued
 Citrix Workspace 3

Premium
Feature Description Essentials Standard Premium
Plus

Access Control

Single sign-on to corporate web and SaaS applications without a

VPN required • • • •

Multi-factor authentication with native one-time password • • • •

Support for multiple identity providers (Microsoft Azure Active
Directory, Okta, etc.) • • • •
Security controls to protect intellectual property and increase
control over user actions while accessing applications • •
Web filtering of whitelisted and blacklisted Internet URLs for
compliance and protection from malicious content • •
Remote isolation of web browsing activities to protect network
from browser-based attacks • •
App protection policies for protection from keyloggers and screen-
capturing malware 1,2 • •

Contextual access policies 3 • • • •

1. (For Premium only) Entitlement is App Protection for SaaS and web apps private tech preview.

2. (For Premium Plus) Customers with hybrid rights will receive App Protection for their on-premises CVAD and may participate in the private tech preview for SaaS
and web apps. App Protection for CVAD Service is currently not supported, but customers will be auto-entitled when made generally available.

3. Requires additional Citrix Gateway

Continued
 Citrix Workspace 4

Premium
Feature Description Essentials Standard Premium
Plus

Content Collaboration

Simplified access to all documents across physical devices, virtual

apps, desktops, and networks; allows for secure sharing and
collaboration on large, sensitive files with secure links accessed • • •
on any device inside or outside the organization

Storage flexibility for cloud or on-premises data with choice

of unlimited Citrix-managed or customer-managed storage;
enables unified access with Cloud Connectors to 3rd party cloud • • •
repositories such as Box, OneDrive, and G-Suite

Encryption of files and email content, both at rest and in motion,

using 256-bit encryption; prevents unauthorized parties from • • •
reading data stored in files

Unified access with on-premises cloud connectors to data

locations such as SharePoint sites or Network file shares • •
Information Rights Management (IRM) for an extra layer of
security to file sharing; ensures content cannot be downloaded or
is downloadable as a watermarked PDF only, protecting against • •
the risk of unwanted screen captures

Single, transparent point of collaboration to centralize feedback

and approval chains, including legally binding electronic • •
signatures

Integrations such as Citrix Files for Outlook Plug-in to simplify

secure file sharing for end users while creating savings on • •
Exchange storage costs for IT

Continued
 Citrix Workspace 5

Premium
Feature Description Essentials Standard Premium
Plus

Virtual Apps and Desktops

Ability to aggregate web and SaaS applications with on-premises

StoreFront • • • •
Ability to aggregate existing on-premises virtual app and desktop
deployments into the new Workspace experience (cloud) • • • •
Industry-leading virtual app and desktop solution for Windows and
Linux •
Full support for on-premises app and desktop workloads on
any hypervisor, any public cloud–hosted workloads, or hybrid •
deployments

Centralized image management for streamlined operations and IT

productivity •
App Layering technology that simplifies application updates
across any hypervisor or cloud with 99.5% application •
compatibility

Largest library of supported peripherals including printers, audio

recorders, web cams, signature pads and more •
High-definition user experience from any device, over any
network, keeps users productive from anywhere •
Advanced monitoring and analytics including proactive
notification, alerts, and application probing to support site health •
Unified communications optimization that delivers bandwidth-
efficient, crystal clear voice, multimedia, and video •
Advanced security controls that enable admins to dynamically
record user sessions or watermark content for data loss •
prevention

Continued
 Citrix Workspace 6

Premium
Feature Description Essentials Standard Premium
Plus

Analytics

Analytics features included with Citrix Workspace

Basic usage metrics for Microapps, Content Collaboration, and

SaaS & Web apps; includes active users, top domains accessed, • • • •
top applications used, data download volume, and more

Analytics features available for purchase via add-on packages

Security analytics with continuous user risk assessment to

uncover and mitigate potential threats • • •
Machine Learning (ML) models to compute user risk scores and
categorize users by risk level (High, Medium, Low)  • • •
Sophisticated ML for tackling hard-to-uncover security threats to
the business • • •

Self-service search analytics • • •

Ability to quantify user experience (UX) into simple-to-understand
scores (Excellent, Fair, Poor) •
Sophisticated ML for tackling hard-to-uncover performance
bottlenecks •
Fast root-cause analysis with powerful custom self-service search
capabilities •

Continued
 Citrix Workspace 7

Premium
Feature Description Essentials Standard Premium
Plus

Workspace intelligence

Ability to allow end users to perform actions or gain insights from

legacy, on-premises, and SaaS applications directly within their • • •
Citrix Workspace

Low-code tooling to customize and streamline user workflows and

microapp creation • • •
Out-of-the-box templates for microapp actions within popular
SaaS applications • • •

Microsoft Teams integration with Citrix Workspace intelligence • • •

Enterprise Sales
North America | 800-424-8749
Worldwide | +1 408-790-8000

Locations
Corporate Headquarters | 851 Cypress Creek Road, Fort Lauderdale, FL 33309, United States
Silicon Valley | 4988 Great America Parkway, Santa Clara, CA 95054, United States

©2020 Citrix Systems, Inc. All rights reserved. Citrix, the Citrix logo, and other marks appearing herein are property
of Citrix Systems, Inc. and/or one or more of its subsidiaries, and may be registered with the U.S. Patent and
Trademark Office and in other countries. All other marks are the property of their respective owner(s).
RES004 10/20