PSYCHOLOGY AND EDUCATION (2021) 58(1): 4225-4228

An Interdisciplinary Journal

Model Development of Mobile-Based Guidance and Counseling Services

(Android)
Tri Leksono Prihandoko1,2*, Mungin Eddy Wibowo3, Rer nat Wahyu Hardianto4, Edy Purwanto5
1, 3, 4, 5
Guidance and Counseling Program, Universitas Negeri Semarang, Jawa Tengah, Indonesia
2
Guidance and Counseling Program, Universitas Ivet Semarang, Jawa Tengah, Indonesia

ABSTRACT
This study aims to develop a mobile-based (Android) model of guidance and counseling services. This research was conducted
using a Research and Development (R&D) approach. Collecting data used a self-esteem scale. From the preliminary data, the
researcher found that junior high school students in Semarang needed a cellular-based (android) model of guidance and
counseling services. Findings in this study, concluded that so far counseling has several limitations in frequency, material,
quantity between counselors and counselees due to limited time and energy so that it is expected that through this media as a
solution to provide android-based guidance and counseling services.

Keywords
Guidance and counseling services, cellular based (Android)
Article Received: 20 September 2020, Revised: 30 November 2020, Accepted: 18 December 2020

Introduction time on social media by monitoring content,

removing posts that get negative responses from
The current wave of globalization, the others.
attention and communication of parents, teachers In the field of education, the need for a
and children are often less awake because some concept, teaching and learning mechanism and IT-
parents only pursue the necessities of life without based guidance and counseling services are
thinking about success in fostering children, the inevitable. One of them is online guidance and
flow of communication and information that is counseling, this is quite effective if the problems
increasingly fast and sophisticated is not only faced require immediate to be eradicated while
beneficial, but also has a negative impact thus there is no opportunity or constrained distance to
threatening family and state life. be able to do face to face, online guidance and
The quality of an education is inseparable counseling makes alternative alleviation of
with a number of media that can be used as a problems (Ifdil, 2013). The use of information
means of communication and delivery of technology, including the provision of
information both electronic like cell phones, inexpensive facilities, the seriousness of the
internet, television, radio and print such as counselee in guidance and counseling is uncertain,
newspapers and magazines. Mobile phones are the information received by the counselor is
currently the most popular media by the public limited, the neglect of emotional factors, and
because of its many advantages compared to other allows for the emergence of distance between the
media. Mobile phones have a type of operating counselee and counselor both physically and
system that greatly influences performance. The psychologically. The code of ethics that applies in
most popular operating system android. the guidance and counseling profession must be
Research conducted by Sundar (2013) observed by the counselor not to happen things
found that social media hinted at the level of self- that are not desirable (Nakhma'ussolikhah, 2017).
esteem of the account owner. The results of his Technology has contributed many
research show that social media users with various conveniences as well as new ways of doing daily
activities in cyberspace show an accurate picture activities (Ngafifi, 2014). Changes and rapid
of themselves. Social media users with low self- progress of the rate of development of the times
esteem tend to worry about what other people post from time to time which has given birth to a lot of
about them on social media, they will spend more super sophisticated technology that has been
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PSYCHOLOGY AND EDUCATION (2021) 58(1): 4225-4228
An Interdisciplinary Journal

spread in all directions through various media as a development of cellular-based guidance and
liaison information on the progress of these counseling services (android) in Semarang.
developments. But the sophistication or progress Borg and Gall (1983) explains that:
that raises new things from the patterns of Research and development is an industry-based
behavior and variety of human thought. development model in which the findings of
Bastemur, S., and Bastemur, E., (2015) research are used to design new products and
stated that the growth in the use of technology will procedures, which then are systematically field-
create opportunities for counselors to provide tested, evaluated, and refined until they meet
online guidance and counseling as an alternative specified criteria of effectiveness, quality, or
to traditional assistance, the development of similar standards.
university-based cyber guidance and counseling The instrument used in this study to
certificate programs through the continuing measure student interest was compiled by
education department of social work faculty Rosenberg in 1965, in a statement item using a
graduates, offer experienced face-to-face Likert scale with four criteria. The instrument
counseling training in the form of e-mail, cyber validity test results state that the item passed the
guidance and counseling and this is very much validation test with an alpha coefficient.
needed in the future. This type of research is research (R&D).
With a counseling service approach, Borg and Gall explained that research and
making a counselor will understand and know development is an industry-based development
clearly, the problems faced by students. Today's model where research findings are used to design
development of the role of counselors is also new procedures and products, which are then
demanded to be able and able to dominate the systematically field tested, evaluated, and refined
world of science and technology in order to until the product meets certain criteria of the same
facilitate the provision of services as well as effectiveness, quality, or standard conceptually,
material, here is the role of technology in the research and development approach includes
guidance and counseling. Distance and time are 10 general steps (Borg and Gall, 1983) including:
not barriers to communication, and cyber The first step, research and information
guidance and counseling. counselor starts using collecting this step is the study of literature
media that is able to support the needs of the relating to the problem being studied, field
counselee. observations, and preparation to formulate a
Cellular-based guidance and counseling research framework. After the information can be
services (Android) are designed for guidance and shown factually, it then collects information that
counseling services, especially related to problems is used as material to compile the product.
faced by students. Of course, implementing an Hopefully the product can be used as a solution to
electronic-based guidance and counseling service the problem.
requires good planning and management. Its Second step, of planning this step is to
application in the guidance and counseling service formulate skills and expertise related to the
process requires preparation between problem, determine the objectives to be achieved
infrastructure, the quality of human resources, at each stage, and if possible or necessary to carry
funding, materials, management systems and last out a feasibility study on a limited basis. Third
but not least is the acceptance of teachers, students step develop prelimenary form of product
and users Develop the initial form of the product the
consulting service will produce included in this
Method And Discussion stage are the preparation of supporting
components, preparing guidelines and manuals
This research was conducted using the and evaluating the feasibility of supporting tools,
Research and Development (R & D) approach, the final results of research and development
this approach was chosen to be able to meet the activities are in the form of new product designs,
research objectives, namely to obtain the complete with specifications. The design of this
method is still hypothetical, meaning that its

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PSYCHOLOGY AND EDUCATION (2021) 58(1): 4225-4228
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effectiveness has not been proven and will be Semarang needed a model of guidance and
known after conducting tests. counseling services based on cellular (android).
Fourth step preliminary field testing This need was demonstrated from observations
Included in this stage is to conduct initial field and interviews with school counselors in junior
trials on a limited scale. In this study carried out high schools in Semarang which agreed that the
through design validation. Design validation is a development of a guidance and counseling service
process of activities to assess whether the product model was needed. which is cellular media
design, rationally will be more effective than the (android). Therefore, the results achieved in this
old model or not. Product validation can be done study are the products in the form of guidance and
by presenting several experts or experienced counseling services that are assisted by cellular
experts to assess the new product that is media (android). The product of this study did not
designed/often also referred to as model reach the stage of dissemination and
readability. Each expert is asked to rate the implementation, but only reached the revision of
product, so that its strengths and weaknesses can operational products (product revisions) through
be identified. limited effectiveness.
Step five play product revision After the In addition, to measure the effectiveness of
product design has been validated through individual counseling and guidance service
discussion with experts and practitioners, models with cellular (android) media in Semarang
weaknesses will be identified. These weaknesses City, the design used by researchers was the
are then tried to be reduced by improving the design of a pretest-posttest control group. In this
design. The sixth step is playing the main field design there are two groups. The initial evaluation
testing with the aim of getting information in the first group (experiment) is done before the
whether the new product is more effective and service media is given and the final evaluation
efficient than the old product. The results obtained after the service media is given to students. While
from this trial in the form of an evaluation of the in the control group no media services were
achievement of the trial results were compared provided but they were still given a pretest and
with the control group. In general, this step uses post-test. The intended treatment is the effort
an experimental research design. made by the counselor to develop an interest in
The seventh step operational product guidance and counseling with school counselors.
revision make improvements or improvements to In this study, researchers took research
the results of wider trials. Step eight operational samples from junior high school students
field testing the purpose of this step is to throughout the city of Semarang. Determination of
determine whether a product that is developed is samples for mentoring and counseling teachers or
truly ready for use in the field without having to counselors who most often provide guidance and
be briefed or accompanied by researchers / counseling services in schools. Counselors will be
product developers. The ninth step final revision provided guidance and counseling services
products make final improvements to products assisted by the application of mobile media
that are developed to produce the final product guidelines (Android). Furthermore the
(final). determination of student samples is based on the
The tenth step of dissemination and results of the acquisition of the instrument (scale)
implementation of the final stages of research and which is a pre-test or initial evaluation given to
development is to disseminate products that are junior high school students in the city of
developed to the public or the wider community, Semarang.
especially in the education arena. The main step in
this phase is to communicate and disseminate
product findings, both in the form of research Conclusion
seminars, publications in journals, and stakeholder Based on the findings in this study, it can
exposures related to research findings. be concluded that the guidance and counseling
From preliminary data the researchers services so far have some frequency limitations
found that junior high school students in between counselor and counselee because of the
limited time so it is hoped that through this
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PSYCHOLOGY AND EDUCATION (2021) 58(1): 4225-4228
An Interdisciplinary Journal

application media can help and solutions in information and library science. Online.
handling guidance and counseling services in http://www.cdr.lib.unc.edu
schools. [8] Nakhma'ussolikhah. (2017). Studi tentang
This research provides advice to related penggunaan cybercounseling untuk layanan
parties, including (1) Teacher Guidance and konseling individual bersama mahasiswa
Counseling, this study provides additional program studi bimbingan dan konseling UNU
knowledge to apply guidance and counseling Cirebon. Jurnal ilmiah kajian islam 2 (1).
services that use application media in dealing with
students everyday, because it is equipped with
procedures (2) The results of this study can be
used as material for consideration and reference
for further research to improve various existing
limitations, it is advisable to develop into other
schools and follow-up or follow-up in monitoring
the impact of the use of media application services
in guidance and counseling.

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