ACC Sustainable Development Rep2018-Aug5 2019

ACC LIMITED
SUSTAINABILITY REPORT 2018
Building a FUTURE
Cemented in TRUST
Highlights 2019
Reduced net CO2 emissions per tonne

of cement by 38% compared to the
1990 baseline.
CLIMATE
Used ~11 million tonnes of waste

derived resources in our operations
CIRCULAR
ECONOMY
Reduction of Freshwater withdrawal

per tonne of cement by 18% since
2015.
WATER & NATURE
Approximately half a million people

beneȴted from our community
investments and projects.
PEOPLE &
COMMUNITIES
Contents
Page
Introduction 1.0 Chairman’s Message 2
1.1 Managing Director & CEO Message 3
1.2 Sustainable Development 2030 Plan 4
Organisation 2.1 About the Report 8
& Strategy 2.2 ACC – Pioneer in Cement & Concrete 9
2.3 Corporate Governance 10
2.4 Business Risks and Opportunities 14
2.5 Stakeholder Engagement 16
2.6 Materiality 20
2.7 Compliances and Other Aspects 22
Economic 3.1 Performance Highlights 24
Aspects 3.2 Products & Services 26
3.3 Customer Excellence 30
3.4 Transport & Logistics 32
3.5 Supply Chain & Procurement 34
Environmental 4.1 Raw Materials 38
Aspects 4.2 Climate Change 40
4.3 Energy 44
4.4 Circular Economy & Managing Waste 48
4.5 Water 52
4.6 Biodiversity 54
4.7 Other Emissions 56
4.8 Sustainable Construction 58
Societal & 5.1 Health & Safety 60
Other Aspects 5.2 People Processes 62
5.3 Human Rights 64
5.4 Community Development & Social Responsibility 66
Annexure 7.1 Assurance Statement 74
7.2 Performance Table 77
7.3 United Nations Global Compact 81
7.4 Glossary 82
7.5 Our Network 84
1.0
Chairman’s Message
By the year 2100 there will be an estimated 11.2 billion

on people living on this planet. Where and how will these
people live? The only possibility is through sustainable
development – meeting the needs of the present without
compromising on the ability of future generations to
meet their own needs.
At ACC, we have embedded sustainability into our

business strategy which is in turn aligned with the United
Nations Sustainable Development Goals, focused on the
four pillars of Climate, Circular Economy, Water & Nature,
and People & Communities.
We support sustainable development by providing

superior environment-friendly products and solutions
to cater to the evolving construction needs of our
Dear Stakeholders,
customers. By continuously adopting cleaner and
Countries like India which are moving at great speed to greener technologies, pursuing improvements in thermal
create a better world for its citizens are often at serious and electrical energy efficiency, consuming energy
risk. In its quest to spur quicker economic growth, from renewable sources and increasing our blended
create smarter cities, deliver better opportunities and cements portfolio, we are helping to reduce ACC’s level of
standards of living to its population, the government impact on the environment. The Company is managing
needs to balance both the needs of the ecology and to steadily reduce its carbon footprint each year. By
the environment with that of economic progress. And disposing off industrial, municipal and agricultural waste
therefore it is imperative - even critical - for business from across the country in our cement kilns through
to work together with government and civil society Geocycle, we are helping prevent harmful emissions that
to ensure that we are socially and environmentally would have been otherwise generated if the waste been
responsible while pursuing economic growth. disposed through open burning or landfills. ACC has
continued its tradition of caring for the communities and
The question that concerns organisations today is not
stakeholders through its Corporate Social Responsibility
how much profit they have earned but how they have
programme that has benefitted around half a million
achieved it. It is extremely important that the business
people in 2018.
performs its activities in a responsible manner ensuring
that the community and the environment are not Building on the holistic approach of creating shared
adversely impacted by their actions. More than ever, value for our investors, customers, employees and the
today profitability and sustainability represent two sides community at large, that was well articulated in our first
of the same coin. Integrated Report 2018, we are proud to present ACC’s
12th Sustainable Development Report based on the GRI
Standards.
I’d like to thank all the employees of ACC for everything

they do, every single day, to leave our planet in better
shape for future generations.
Narotam Sekhsaria
Chairman, ACC Limited
2
1.1
Managing Director & CEO Message
Dear Stakeholders,
With a population of 1.2 billion people, the strain on
our country’s resources is tremendous. It is predicted
that by 2030 atleast 68 Indian cities will have over one
million inhabitants, and six megacities will have more
than ten million each. This rapid pace of growth creates
opportunities but also brings challenges with it – be it in
infrastructure, public transport or access to basic services
such as clean drinking water and electricity. So herein is
a partnering opportunity and role for corporates to help
fulfil.
At ACC, we produce the materials that build
infrastructure and habitats of the future, and have
committed to a sustainable model of business, to
ensure that our corporate actions positively impact the
economic, societal and environmental dimensions of We continue to make progress in our ambition to
performance. In this, our 12th Sustainable Development ensure our workforce goes home safely every day
Report, you will see evidence of this commitment. with strong Health & Safety awareness programmes
and interventions, increased accountability and visible
On the economic front, ACC delivered a strong
leadership.
performance once again with healthy volume and
revenue growth. Sales increased by 8% to 28.4 million We invested ` 20.45 crore in CSR programmes that
tonnes while our consolidated operating EBITDA grew benefited close to half a million people in 185 villages
by 11% and Profit Before Tax grew by 21% YoY, on a across India focusing on critical areas such as Sustainable
normalised basis. Creating value through innovation, we Livelihood, Quality Education and Water, Sanitation &
introduced ACC F2R SUPERFAST’ – a revolutionary cement Hygiene (WASH). We have developed expertise in relief
with superior strength, superfine quality and superfast and rehabilitation during natural disasters, with our
setting as well as ACC LeakBlock – a high performance teams hitting the ground running in the immediate
waterproofing compound that prevents water seepage, aftermath of cyclone-hit Odisha and large-scale flooding
which is particularly useful in monsoon-fed India. in Kerala, to distribute relief materials and help repair
homes and village infrastructure.
We remain committed to the judicious use of resources,
using our strengths in innovation to create stronger Receiving the ‘Outstanding Accomplishment’ Award
blended cements that consume less natural resources under Corporate Excellence Category at CII-ITC
such as limestone as well as put to good use industrial- Sustainability Awards 2018 was a cherished recognition
generations. At over 88%, ACC produces the largest share of the efforts of the ACC Parivar. Moreover, it has made
of blended cements among the large cement producers in us even more determined to deliver on our vision
India. to remain a responsible and ethical company, at the
forefront of sustainable construction solutions and
I am very proud that ACC has championed the use of solar
innovation.
power in the cement industry. We have already contracted
over 68 MW of solar power to fuel our plants, and increased I would like to thank our employees, customers and
our green energy portfolio by ~83% in the past year. partners for working with us to create a more sustainable
world.
I am delighted that ACC is the first cement company in
India to complete the process of assessing and publishing
a life-cycle-impact-assessment of its products through an
Environment Product Declaration (EPD) for all its cement Neeraj Akhoury
and concrete products. ACC is also India’s first cement Managing Director & CEO, ACC Limited
company to be awarded ‘GreenPro Certification’ by the
Confederation of Indian Industries (CII) for its eco-friendly,
blended cement product portfolio across all its plants.
3
1.2
Sustainable Development 2030 Plan
ACC’s sustainability strategy for the next decade is its biodiversity in all operating mines; implementation of
Sustainable Development (SD) 2030 Plan, drawn up Water Access, Sanitation and Health (WASH) pledge
in 2016, aligned with the earlier SD 2030 Plan of the • People & Communities – Improved H&S
LafargeHolcim Group, focused on four significant pillars: performance, gender diversity, provision of low cost
• Climate – Reduction of net specific CO2 emissions shelter/affordable housing and sanitation
• Circular Economy – Enhanced utilisation of waste- Since we have surpassed most of our targets in 2018,
derived resources we are working towards setting higher targets for 2030
• Water and Nature – Reduction of specific freshwater and the interim years. The targets will be restated to
withdrawal in cement operations; enhancing align with the LafargeHolcim Group’s Strategy 2022 and
revised SD strategy released by LafargeHolcim.
ACC will generate one-third of its turnover from enhanced sustainability solutions
Climate Circular Economy Water & Nature People & Communities
We will Reduce net We will Use 9.6 million We will Reduce specific We will Have zero onsite
specific CO2 emissions by tonnes of waste-derived freshwater withdrawal in fatalities
34% per tonne of cement resources per year cement operations by 19%
2020
Reduce lost Time Injury

(vs. 1990) Complete BIRS baseline Frequency Rate (LTIFR)
assessments at all quarries <0.50
Have BMP for all quarries Reduce Total Injury
Frequency Rate (TIFR) by
30%
Benefit>1 million
people from our social
programmes
Assess 80% high risk active
suppliers
We will Reduce net We will use 10.7 million We will Reduce specific We will Have zero
specific CO2 emissions by tonnes of waste-derived freshwater withdrawal in fatalities
40% per tonne of cement resources per year cement operations by 30% Reduce LTIFR <0.20
(vs. 1990) Show a positive change for Reduce TIFR by 50%
biodiversity
2030
Benefit 3.25 million

Implement WASH pledge people from our social
at all our sites programmes
Assess 100% high risk
active suppliers + Top sub-
suppliers with high risk
identified and assessed
Note : Baseline year is 2015 unless stated otherwise

4
Case study:
ACC Kymore: Embedding Sustainability at a local Recycling waste
level We offer customised waste management solutions
At ACC, we believe that the hallmark of a great for a range of stakeholders. These include managing
organisation is the shared value it creates for the the plastic waste from local communities, helping
communities in which it operates. Over the years, ACC large corporations such as Unilever manage their
Kymore has worked to conserve natural resources, packaging waste, assisting the state government to
improve air, land and water quality, manage waste safely dispose of ozone-depleting chlorofluorocarbon
efficiently and become an integral part of the gases and even disposing of seized narcotics.
community. Each year, ACC Kymore invests over ` 1.5
crores in activities to aid the social development of
local communities benefitting over 35,000 people with
particular emphasis on education, employable skills and
livelihood opportunities, water and sanitation, covering
16 villages across Katni district. Catching water where it falls
Kymore is a drought-prone area, so interventions
around water are critical. Our plant remains water-
positive by recycling cooling water, ensuring zero
Reducing our carbon footprint water discharge and creating rainwater storage
At Kymore, we have undertaken various measures reservoirs in worked-out mine pits. To ensure the
to reduce CO2 emissions – from installing an 11 surrounding village communities have a regular
km-long conveyor that eliminates the usage of trucks supply of water for domestic use, ACC has helped
to transport limestone from mines to the plant, to recharge groundwater, deepen ponds, construct
using captive power plant bed ash and fly ash to check dams and rainwater harvesting systems, and
produce Portland Pozzolana Cement. We also utilise more. An 800-meter irrigation channel was built to
low-grade limestone extracted through strategically channel water from our mine pits to help irrigate 200
planned mining to conserve non-renewable acres of farmland, benefiting hundreds of farmers
resources. and their livestock. Several water bodies have been
constructed in the forest areas to benefit wildlife and
animals. In a wonderfully collaborative effort, over
200 villagers volunteered to deepen a pond along
with ACC and the local authorities.
5
ACC’s Sumant Moolgaokar Technical
Institute (SMTI) offers skill building
courses in electrical engineering,
instrumentation, diesel and fitting
trades. Each year, over 100 graduates
from SMTI join ACC’s workforce in
plants across India.
WASH programmes
Recognition
ACC Kymore has robust community development
programmes that benefit over 35,000 people, with for our efforts
particular emphasis on education, employable skills In 2018, ACC Kymore
and livelihood opportunities. was recognised ‘Excellent
We reach out to 8,000 students every year to provide Energy Efficient Unit’
better education, re-enroll dropouts, deliver free by the Confederation
coaching and more.
of India Industry (CII) at
We mobilised the formation of 200 women’s self-help the 19th National Award
groups to pursue income generation activities like
for Excellence in Energy
tailoring, imitation jewelry making, spice grinding and
backyard poultry to encourage alternative sources of
Management 2018 and
livelihood and boost family income. given a 5 Star rating by
Over 15,000 people are positively impacted each year
the Ministry of Mines for
by our Health and Sanitation programmes, which Sustainable Development
include Medical Health Camps, adolescent health, for its Mehgaon and
and Handwashing and Hygiene programmes. Bamangawan Mines.
> Water harvesting at ACC Kymore
6
Sustainable development is the pathway to the future we want for all. It
offers a framework to generate economic growth, achieve social justice,
exercise environmental stewardship and strengthen governance.
- Ban Ki-moon, former UN Secretary General
2.0
ORGANISATION
& strategy
2.1 About the report
2.2 ACC – Pioneer in Cement
& Concrete
2.3 Corporate Governance
2.4 Business Risks and
opportunities
2.5 Stakeholder Engagement
2.6 Materiality
2.7 Compliance and
Other Aspects
> Streak-throated swallows at ACC’s Sindola mines in Chandrapur, Maharashtra

2.1
About the Report
Since 2007, ACC has been publishing its Corporate In our attempt to make a concise report, we have
Sustainable Development Report using the Global provided references to the website and annual report
Reporting Initiative (GRI) guidelines for communicating wherever required, while disclosing the background
its sustainability agenda. This is the 12 year of the
th
data. ACC’s Annual Report for 2018 which was aligned
report that reviews sustainability performance in 2018 to Integrated Reporting Guidelines was used as basic
based on the latest GRI Standards in accordance with the reference. Images, tables and charts are obtained
“Comprehensive” option. (GRI 102-50,51,52,54) from internal sources, wherever available. This year
too, we have aligned our report with 17 United Nations
This report scans the performance of all ACC’s operations
Sustainable Development Goals.
viz. cement plants, grinding units, ready mix concrete
plants, limestone mines, captive power plants, office As we are working actively in various areas that are
buildings and all their related processes but excludes aligned with SDGs, we have mapped each chapter
five subsidiary companies which are not material with the SDGs it is contributing to.
subsidiaries as defined by SEBI and have no significant
The report was compiled and steered by ACC’s
bearing on overall operations. ACC has two joint
Environment & Energy Conservation Cell (EECC) in close
ventures and two associate companies which are named
collaboration with the Corporate Communications
in the Board’s Report of the Annual Report and on the
Department and other functional departments of ACC. A
Company’s website which do not form a part of this
complete GRI Index is annexed at the end of the report.
report. (GRI 102- 46)
External assurance of the report is provided by an
The report contains a restatement of information on raw
independent agency M/s TUV Nord India Pvt. Ltd. and
material consumption in chapter 4.1, which is described
their Assurance Statement is a part of this report.
later in the report. The format adopted here is the same
as in the report for 2017. (GRI 102-48, 49) We welcome feedback, queries or suggestions which
may be sent by email to corporate.communications@
Materiality was assessed in 2018 including prioritisation
acclimited.com. (GRI 102-53)
of stakeholders. This exercise was entrusted to Thinkstep
Sustainability Solutions Pvt. Ltd., a subsidiary of
Thinkstep AG, Germany, that specialises in sustainability
software and consulting. Details are presented in
chapters 2.5 and 2.6. As before, we dedicate this report
to our stakeholders whose interests and concerns are
reflected in the materiality matrix presented in Chapter
2.6.
The report was compiled and steered by ACC’s Environment &

Energy Conservation Cell (EECC) in close collaboration with the
Corporate Communications Department and other functional
departments of ACC. A complete GRI Index is annexed at the
end of the report.
8
2.2
ACC – Pioneer in Cement & Concrete
The name “ACC” is synonymous with cement. The Our business practices are planet friendly
Company has, over 83 years of its existence, assiduously
Rehabilitating used mines into forests and useful
built a strong, trusted brand and a growing base of loyal
water bodies
customers.
Promoting renewable energy sources and alternative
ACC Limited, one of India’s leading manufacturers fuel and raw materials to conserve mineral resources
of cement and concrete was incorporated in 1936. and lower our carbon footprint
Headquartered in Mumbai, the company’s operations are
Through the Geocycle, ACC offers waste management
wholly domestic. Since 2016, ACC Limited is a subsidiary
solutions through co-processing in its kilns
of Ambuja Cements Limited and a member of the
LafargeHolcim Group, the leading building products &
solutions company. (GRI 10 2-1,3,4,7)
ACC has long been recognised as a trendsetter in
cement and concrete technology and for its unique
expertise in cement manufacture, mining and st indigenous cement plant
distribution.
It is one of the big customers of the domestic coal to launch commercial distribution of
bulk cement and concrete
industry and a considerable user of India’s vast network
of rail and road transport network for inward and bulk cement handling facility
outward movement of materials.
ACC is among the first in India to demonstrate

commitment to environmental protection and installed
sophisticated pollution control equipment dating back
to 1966, much before pollution control laws came into
existence. To promote best practices and build a strong knowledge
and skills base, ACC runs two institutes that offer
professional technical courses that benefit youth from
backward areas. ACC also supports seven government
run Industrial Training Institutes (ITI) by upgrading their
17 75 28.4 quality of education and infrastructure.
Cement Ready Mix Million
Plants Concrete tonnes of Celebrated as one of India’s most trusted brands, ACC
Plants cement sold
has touched the lives of generations of Indians with its
quality products, services and expertise.
`14,477 6,731 50,000+

Crore net Employees Dealers &
sales Retailers
9
2.3
Corporate Governance
ACC is known and respected for conducting business Members of the Board are all eminent professionals
with integrity, transparency, accountability and selected on the basis of their expertise in areas
compliance with the spirit and law of the land. Over the relevant to the Company and their ability to advise on
years, this has built stakeholder trust and confidence, matters of strategy, economic, environmental and social
helped attract and retain financial and human capital and aspects. The Board plays a pivotal role in ensuring good
meet social expectations. governance with its clearly defined role, responsibility
ACC is a professionally managed Company functioning and accountability. The Board and its Committees guide
under the overall supervision of the Board of Directors. the Management team responsible for achieving the
Its Board comprises the required blend of Independent Company’s objectives and enhancing stakeholder value.
and Non-Independent Directors, including an Pursuant to SEBI Listing Regulations, the Company has a
Independent Lady Director in line with the provisions of policy on Board diversity that is posted on the Company’s
the SEBI (Listing Obligations & Disclosure Requirements) website and can be accessed on the following link
Regulations, 2015 (hereinafter referred to as the “SEBI
http://www.acclimited.com/assets/new/new_pdf/
Listing Regulations”) as amended from time to time. The
Policyondiversityoftheboard.pdf (GRI 102-18)
Managing Director & Chief Executive Officer (MD&CEO) of
the Company is the only Executive Director on the Board.
BOARD OF DIRECTORS
N. S. Sekhsaria, Chairman Golden Peacock Award for Excellence

Jan Jenisch, Deputy Chairman in Corporate Governance in 2018
Neeraj Akhoury, MD & CEO Awarded a Certificate of Recognition
Martin Kriegner for Excellence in Corporate
V K Sharma Governance by the Institute of
Falguni Nayar Company Secretaries of India (ICSI)
Suhil Kumar Roongta
Christof Hassig
Shailesh Haribhakti
Vinayak Chatterjee*
D Sundaram*
Sunil Mehta* *appointed at the AGM held on 22.3.19
Note: Mr. Ashwin Dani, Mr. A R Gandhi and Mr. F K Kavarana

ceased to be Directors of the company as on 22.3.19.
10
Leadership & Organisation Organisation Structure, Roles and

Structure Responsibilities
The Managing Director & Chief Executive Officer (MD ACC has a function-based organisation structure,
& CEO) provides strategic direction, lays down policy which enables operational challenges to be addressed
guidelines and ensures implementation of the directives efficiently, swiftly and proactively. Led by the MD &
from the Board of Directors and its various Committees CEO, it comprises verticals for the functions of Sales &
and functions under the superintendence, guidance and Marketing, Manufacturing, Human Resources, Finance,
control of the Board. (GRI 102-5,16, 26, 27) Procurement and other Corporate Services. The Regional
Heads for Sales, Logistics, Finance and HR have a direct
reporting line to the respective Vertical Heads. The Heads
The Executive Committee (ExCo), comprising senior of Plants report to the respective Manufacturing Cluster
management holding strategic positions in the company, Head in the Region. Procurement activities are managed
supports the MD & CEO. The ExCo is responsible for by the India Procurement Organisation executed from
overall business deliverables and meets regularly to five Procurement Cluster Offices. The Finance, Secretarial
review and monitor the implementation of annual plans and Compliance functions report to the Chief Financial
and budgets, discuss cross-functional matters and Officer while the Health & Safety and Legal functions
address business challenges. (GRI 102-19) report to the MD&CEO. (GRI 102-20)
Audit Committee
Stakeholders’ Relationship
Committee
Nomination and Remuneration
Committees (N&R) Committee
of the Board Corporate Social Responsibility

(CSR) Committee
Risk Management Committee
Compliance Committee
11
The Board has also set up a separate committee to Board Effectiveness and Other
monitor compliances of regulations by the company
Governance Practices
through its compliance committee.
Well-defined guidelines and rules ensure the
The Board reviews the working of the committees. The effectiveness of all facets of the functioning of the Board
Chairman of every Committee convenes its meetings and its supervision of the overall performance of the
and the minutes are circulated to the Board of Directors company. This includes procedures adopted for:
and presented at the Board Meeting. Composition and
Familiarisation Programme for Independent
terms of reference of the committees are set out in more
Directors
detail on the Company’s website and in the segment on
Corporate Governance of the Annual Report for 2018. Board’s annual self-evaluation of its performance
The connections to these pages are outfitted in the last
Criteria for selection of candidates for appointment
section of this part. (GRI 102- 18-24)
as Directors and Key Managerial Personnel and for
senior leadership positions
Code of Business Conduct
Remuneration Policy for Directors, Key Managerial
The Board of Directors has affirmed a Code of Business
Personnel and Members of the Executive Committee
Conduct applicable to Members of the Board and to
all employees. ACC has a policy of ‘zero tolerance’ to Related party transactions
bribery and corruption in any form which is explained Prevention of Insider Trading
in detail in the ‘Anti Bribery and Corruption Directive’,
added to the above Code, which has been posted on More details are available at www.acclimited.com/
the Company’s web site www.acclimited.com. All Board investor-relations/corporate-governance and also in
Members and Senior Management staff have confirmed the section on Corporate Governance on page 116 of
compliance with the Code. The Management Staff is the Annual Report for 2018 available at https://www.
trained on the Code regularly . (GRI 102-17,25) acclimited.com/newsite/annualreport2018/ACC_Annual_
Report_2018.pdf (GRI 102-28, 32-37,38,39,41)
12
Our ‘Green Friends’ facilitate waste segregation to help reduce landfill
waste and greenhouse gas emissions.
> Clean & Green Madukkarai – an ACC initiative to collect and segregate waste from 8,500 households in Madukkarai
2.4
Business Risks and Opportunities
The Company has a robust governance structure with integrated into the Company’s Planning Cycle which
well defined roles and responsibilities for each vertical. is a rolling process to inter alia periodically review
This helps in identifying and managing business risk in the movement of the risks on the heat map and the
a proactive manner and at the same time empowers effectiveness of the mitigation plan. The key business
the management to pursue business opportunities. The risks and their mitigation plans are described below:
risks that fall under high likelihood and high impact (GRI 102-11,15,29,30, 201-2)
are identified as key risks. The identified risks are then
Risk Risk
Limestone Availability Fuel Availability
As per the new Mines and Minerals (Development Cement manufacturing is an energy intensive
& Regulation) Amendment Act 2015 (MMDR), leases process with high dependence on coal and petcoke
granted for captive use before its commencement and ACC uses over 5 million tonnes of them as the
are extended up to March 31, 2030 or until principal fuels. Fuel and energy costs rose steeply
completion of their existing periods of renewal, during the year. The volatility of fuel prices in the
whichever is later. New mining leases are now international markets coupled with uncertainty over
allotted by auction for a period of 50 years from the availability of domestic and linkage coal continue
date of grant. Forest and wildlife clearances being to pose challenges in regard to coal availability and
a prerequisite, land acquisition is challenging and pricing.
expensive.
Limited availability of domestic coal due to
Slag prices hardened during the year on account of prioritisation on allotment of coal to the power
increased demand coupled with shortage caused by sector and resultant reduction in rake availability by
wagon non availability. the Railways to the non-power sector impacted the
availability of coal, thereby hardening prices. There
Mitigation & Opportunities was also significant increase in petcoke prices during
Most of ACC’s limestone leases got an extension in the year.
accordance with the new Act up to March 31, 2030.
Mitigation & Opportunities
The Company has initiated steps to convert prospecting
Improved fuel mix at selected plants, progressive
licenses into mining leases, secure new mining leases for
increase in the usage of Alternative Fuels, firming up
existing plants and new expansions.
contracts for part of the volume and balance on the
As limestone is a vital natural resource, its usage is spot to capitalise on opportunities, and spreading
managed judiciously by adding higher percentage of out purchases throughout the year are some of the
additives enabling the use of low grade limestone, measures adopted by the Company to balance out the
thereby conserving minerals and increasing the life of the impact of inflationary costs.
mine.
In order to minimise the impact of inflating slag prices,

the Company has introduced composite cement.
14
Risk Mitigation & Opportunities

Market Competition ACC’s IT systems are fully geared to meet the highly
The cement industry is witnessing significant probable threat of “Distributed Denial of Service” attack.
imbalance in its total installed capacity vis-a- Its cyber security management framework aligns with
vis capacity utilisation which presently is ~75%. industry standards and regulations. Most hardware and
Despite the capacity overhang, capacity expansion software have been mapped.
continues, resulting in intense competition and LafargeHolcim Group has a strong firewall and Disaster
adverse impact on the Company’s market share, Recovery System. ‘Zenith’, a new robust cyber security
sales volume and profitability. programme facilitates LafargeHolcim Group companies
to be vigilant and well-prepared to face cyber attacks and
Mitigation & Opportunities take prompt remedial action.
Efforts are being made by the Company to widen the
product portfolio by increasing the share of its premium Risk
products in the retail segment, application based Legal Risk
products and value added products and services to B2B
With the increasing ease of doing business,
segment.
government norms are getting stringent to
mitigate the rising nuances and possible lapses
Risk in governance. All the legal risks the company
Cyber Security is exposed to can lead to high financial and/or
With increased reliance on IT systems and the reputational impact on the company.
widespread usage of internet for doing business
there is a constant threat to the Company’s sensitive Mitigation & Opportunities
data assets being exposed to unethical hacking and All important cases are closely monitored by the
misuse. The ramifications from cyber attacks may Company and a broad strategy is outlined for effective
not only be confined to mere loss of data but may management of litigation related risks.
result in business and reputation loss.
The Company is in the process of developing a well
Though the government has introduced tighter defined system which not only tracks the status of all
Cyber Security Laws, it is the responsibility of the pending litigations but also provides updates on latest
Directors of the Company under the Companies jurisprudence in relevant matters. The processes of the
Act, 2013 to take appropriate steps to ensure cyber Company are subject to both internal and external audits
security. to identify gaps which could lead to potential violation of
competition law.
15
2.5
Stakeholder Engagement
ACC has a large population of stakeholders from our stakeholder identification, mapping their interface and
shareholders to our workforce of permanent employees influence, and thereafter, prioritisation. This year we
and contract workers as well as trade unions, from took the results from the last evaluation; stakeholders
customers and channel partners to vendors and were mapped in terms of their importance to ACC and
communities living in the vicinity of our operations. their levels of influence, threat and cooperation. The
accompanying matrix presents Stakeholders’ Importance,
Stakeholder Analysis Influence & Threat to ACC on X-axis and ACC’s
Stakeholder analysis is done periodically. It was done Engagement, Co-operation & Influence on stakeholders
last in 2018 when we undertook a detailed exercise of on Y-axis. (GRI 102-40, 42)
High
Shareholders
Local Communities
Government/Regulators
Suppliers
Customers,Channel Partners
Subcontractors
Owners, Investors, Financiers
Social Workers/NGOs
Employees
Engagement, Influence and Cooperation
Competitors
Influencers
Consultants & Advisors
Industry Associations
Global Community Mass Media
National Community
Future Stakeholders
Employee Families
Activists
Low
Low Importance, Influence and Threat High
16
Effective Engagement The various bodies ACC is associated with are as follows:
We engage with our stakeholders consistently, the nature a. United Nations Global Compact
and form of which depends on the relationship with the b. Cement Sustainability Initiative
stakeholder. c. Leaders for Nature
Communication being an integral part of engagement is d. International Union for Conservation of Nature
powered by various means and channels such as regular e. Indian Business & Biodiversity Initiative
meetings, email messages, face-to-face interactions,
f. Confederation of Indian Industry
webcasts, events, portals etc. These channels have fueled
g. National Safety Council
a two way dialogue; their feedback and suggestions help
us make continuous improvements in our performance h. British Safety Council
delivery. Technology has enabled more frequent and i. Federation of Indian Chambers of Commerce &
interactive communication particularly through social Industry
media channels. The intent is to build a strong chain j. Bombay Chamber of Commerce & Industry
of accountability in the organisation towards meeting
k. Indian Merchants’ Chamber
stakeholder’s needs and concerns and improving quality
l. PHD Chamber of Commerce & Industry
of our services. (GRI 102-43)
m. Council for Fair Business Practices
Charters and Memberships n. The Institute of Company Secretaries of India
ACC is a member of various bodies of trade, commerce o. Employers’ Federation of India

and other associations at a national and international p. Indian Roads Congress
level. The advantages of being a part of these bodies q. Indian Geological Congress
is knowledge sharing on best practices, opportunities
r. Federation of Indian Mineral Industries
for networking and partnerships, access to the decision
s. The Energy & Resources Institute
makers and experts of the industry, understanding
global and national trends, gathering fresh insights on t. Indian Green Buildings Council
government policies. (GRI 102-12,13) u. Association of Business Communicators of India
ACC has received the highest

recognition of ‘Outstanding
Accomplishment’ in the
Corporate Excellence
category at the CII ITC
Sustainability Awards 2018
17
Stakeholder Engagement
Key Concerns Mode of engagement
• Training & development • Town Hall meetings and webcasts
• Performance evaluation, recognition • Intranet portal newsletter
• Sharing knowledge and best practices • Cultural events
• Fair practices, work life balance • Safety committees, meetings, toolbox talks
Employees • Health & safety matters • Trainings and performance management
Frequency system
• On a regular basis • Reporting mechanisms
Key Concerns • Meetings, presentation, reports and

• Compliance with laws and networking in different forums
regulations organised by regulatory authorities
• Regular reporting • Presentations from management
Government/
Mode of engagement Frequency Regulators/ Local
• Regular visits, applications • As and when required Authorities

• Assured quality • Sales calls
• Support in sales promotion • Relationship building activities like meets,
• Regular supply & timely delivery events and engagements
• Profitability and return on investment • Net Promoter Score (NPS) Surveys
Frequency
Channel - Dealers • Continuous contact visits
& Retailers
• Dealer Meets, NPS survey - annual

• Estimation of building cost • Calls/visits by customer service engineer
• Assured quality • Consumer meets & exhibitions
• Selection of good cement
• Information on ACC products
• Process of good construction
• Troubleshooting • Complaint handling & feedback Consumers (Trade) -
mechanism Individual Home
Frequency Builders,
• Customer visits are regular. Others • Advice on good construction practices
Contractor
are based on needs and opportunities

• Assured quality • One-to-one sales calls
• Consistency in product • Technical after sales service
• Regular supply & timely delivery • Key Account Management system
• One window solution for all cement and • Be a solution-provider
Consumers concrete needs Frequency
(Institutional) • Testing if needed • High frequency and regular contact
18

• Livelihood opportunities & income • CSR interventions & volunteering
generation • Volunteering initiatives
• Quality education • Community events and functions
• Preventive health and sanitation • Stakeholder Engagement Surveys
• Community environment • Community Advisory Panels meetings
• Infrastructure development • Social audits
Communities
Frequency
• Programme-based and regular

• Information on Company’s performance • Annual General Meetings.
• Company’s financial health, growth and • “Stakeholders’ Relationship Committee’’
performance to addresses grievances of investors
• Dividend payments and shareholders.
Frequency • Designated email ID and a toll-free
• Quarterly/ annually/ as and when required number 1800-3002-1001 that members Investors
and investors can call

• Registration as approved vendor • By phone, VC, e-mail or in person.
• Product specifications • Suppliers meet
• Pricing & terms of payment • Capacity building on Supplier code of conduct
• Delivery period • Surveys
• Product failures & user complaints Frequency
Vendors and • Compliance to Supplier code of conduct • High frequency and continuous contact visits
Suppliers

• Awareness of safe, sustainable & cost- • Regular visits, emails, telephonic conversations
effective waste disposal methods • Participation in various forums, release of case
• Awareness about co-processing studies and articles in reputed publications
• Delay in permit process • Customer events
• Handling & transporting waste Frequency Waste
• Assurance of regular waste disposal • Monthly or more generators

• Sharing of information, expertise • Providing inputs and information
and best practices & concerns • Participating in awards, training and
Trade associations Frequency capacity building programmes
and industrial • As and when required
bodies

• Transparent disclosure and • Press releases
information sharing • Publishing articles, news
Frequency • Meetings and interviews
• As and when required
Media
19
2.6
Materiality
Materiality mapping was last done in the year 2017 unbiased perspective on materiality, we engaged an
as per the requirement of GRI standards. In 2018, a external consulting agency, Thinkstep, to anchor the
comprehensive assessment of materiality was conducted exercise. It included focused group discussions and
to review the previous assessment, gain new insights survey responses of a representative sample from
and record improvements and changes. To provide an external and internal stakeholders. The exercise included
the following steps.
Identification: Prioritisation: Review and validation:

All material topics were identified To prioritise business issues, Lastly, materiality analysis
as per the organisational impact of each material topic on outcomes were reviewed,
context, through industry peer our operations, sales, costs and validated and finalised in
research, sector initiatives, reputation etc. were discussed consultation with the SD team.
wider sustainability trends and at focus group discussions
harmonising with SDGs. with department heads, topics
were categorised and ranked.
Stakeholder concerns were
collected from key stakeholder
groups through online surveys
and interviews, wherein they were
asked to categorise all material
topics as low, medium or high.
Refining the analysis done in 2017, the material aspects regardless of whether we have direct control on the
identified this year were aligned with those named by the material subjects, or not. Key material points as per
LafargeHolcim Group in its Sustainability Development the business needs and stakeholder concerns are
2030 (SD 2030) Plan and adopted while formulating demonstrated in the matrix beneath. (GRI 102-44,47,
ACC’s SD 2030 plan. Other than this realignment and 103-1)
refinement, the end results are largely similar, mainly
Referring to the Materiality Matrix on the next page,
because the organisation has not undergone any
all the material topics falling in the topmost (4th)
significant changes in terms of its business or constituent
quadrant are covered extensively throughout the length
stakeholders. (GRI 102-10)
of the report, whereas the topics falling in the rest of
The company focuses on all the impacts of the potential the quadrants, are either jointly reported with other
material topics covered in the materiality matrix material topics or reported briefly in the chapters. Topic
boundaries for each material topic is also mentioned
with the matrix. (GRI 102-46)
20
Materiality Matrix
High
23
5
10 1
9 7
15
Stakeholders Concern
24
8
19 6
11 12
27 16 18 20 26
14 13
17
22
2
21
25
High Low
Low
Low Business Priorities High
Internal 4 Supply Chain Management 23 Health and safety

8 Research and Product 5 Customer Relationship 24 Human Rights
Innovation Management 25 Public Policy and Advocacy
10 Code of Conduct and Business 6 Corporate Governance 26 Community Development
Ethics 9 Sustainable Construction 27 Grievance mechanism
15 Energy 11 Risk Management
External
21 Attraction/Development/ 12 Climate change and Global
7 Compliance to regulatory/
Retention of talents Warming
statutory requirements
22 Employee Training and 13 Circular Economy
19 Transportation and Logistics
Development 14 Biodiversity
Internal and External 16 Water Management
1 Economic Performance 17 Effluent and Waste
management
2 Indirect economic impacts
18 Air Emissions
3 Land acquisition for mines
20 Employment and Labour
and new projects Practices
21
2.7
Compliance and Other Aspects
ACC takes pride in being compliant with various concerns and ensures that no discrimination is meted
policies and codes in place to ensure ethical conduct, out to any person with genuine concerns. A dedicated
fair competition, and anti-corruption. The top helpline “ACC Ethics Helpline” has been set-up which is
management and senior executives are kept abreast managed by an independent professional organisation.
with the latest requirements of applicable laws, and Details of the Ethical View Reporting Policy are disclosed
regularly review compliance matters. (GRI 419-1) on the Company’s website at www.acclimited.com/sh/
ERP.pdf
Related Party Transactions Employees received extensive training through e-learning

All transactions the Company entered in to with related modules and face-to-face sessions to create increased
parties during the year were in the ordinary course of awareness about the Company’s’ Fair Competition
business and on an arm’s length pricing basis. Directive and Anti Bribery and Corruption Directive
(ABCD). In 2018, the Company received 67 complaints
under the EthicalView Reporting Policy, out of which 33
Strictures and Penalties were resolved and the balance 34 complaints are under
No strictures or penalties have been imposed on the various stages of investigation and completion. (GRI 205-
Company by the Stock Exchanges or by the Securities 1-3)
and Exchange Board of India (SEBI) or by any statutory
authority on any matters related to capital markets
during the last three years.
Donations and Political
Contributions
Fair Competition Directive Being avowedly politically neutral in its Code of Business
Conduct, the Company avoids political donations,
Programme & Whistleblower Policy campaigns and promotions of a political nature; it enjoins
The Company is committed to high standards of employees to also observe strict neutrality. The only
corporate governance and stakeholder responsibility. donations allowed by the company are to recognised
The Fair Competition Directive programme which charitable causes. (GRI 415-1)
was earlier known as Value Creation in Competitive
Environment (VCCE) was introduced as early as 2008 and
the Company has been carrying out extensive training
Legal Cases
sessions annually for creating awareness among relevant There are two legal cases related to competition law
employees on fair competitive practices. Employees in which are pending against the company.
Sales and Purchase and other relevant functions, also 1. Complaint filed under Competition Act by Builders’
receive training on various aspects of competition law Association of India
and on behavioral aspects for ensuring fair competition
in the market place. 2. Complaint filed by Director, Supplies & Disposals,
State of Haryana (GRI 206-1)
The Company has an “EthicalView Reporting” (EVR) Policy
to deal with instances of fraud, mismanagement and Details of these cases are given in our Annual Report
unethical behaviour, if any. The EVR Policy ensures that 2018.
strict confidentiality is maintained whilst dealing with
22
The environment and the economy are really both two sides of the
same coin. If we cannot sustain the environment, we cannot sustain
ourselves.
- Wangari Maathai, Nobel Peace Prize Winner, 2004
3.0
Economic
Aspects
3.1 Performance Highlights
3.2 Products & Services
3.3 Customer Excellence
3.4 Transport & Logistics
3.5 Supply Chain &
Procurement
> Brahmini Kite soaring in flight at ACC Gagal Cement Works, Himachal Pradesh
3.1
Performance Highlights
In 2018, ACC reported a strong performance in both its Consolidated income, comprising of revenue from
cement and ready mix concrete businesses, growing net operations (net of excise) and other income, for the year
sales by 12% and PBT by 15% YoY. was ` 14,944 crore, 12% higher as compared to ` 13,392
crore in 2017.
The company’s ready mix concrete business registered
significant growth during the year. Consolidated Profit after Tax for the year was ` 1521
crore as compared to ` 925 crore in 2017.
Our Ready Mix Concrete (RMX) business surpassed its
performance of previous years, witnessing substantial A statement showing Direct Economic Value Generated
growth of over 16% in volume and 15% in revenue by and Distributed appears on page 31 of the Annual Report
focusing on profitable construction segments and Value- 2018 while page 32 shows the Value Added Statement.
Added Solutions (VAS) delivered to large projects which (GRI 102- 45, 201-1)
increased by 13% in 2018 YoY.
More details of the financial performance may be
Consolidated Operating EBITDA growth was up by 7%, seen on ACC’s Annual Report 2018 at https://www.
achieved by executing a set of priorities, both on revenue acclimited.com/newsite/annualreport2018/ACC_Annual_
and cost levers, improving efficiency, leveraging our Report_2018.pdf
premium products portfolio and strengthening our
customer and market approach.
Financial incentives
and subsidies
` Crore
162
152
66
ICAI Award for Excellence 2016 2017 2018

in Financial Reporting for
Incentives and Subsidies
Commended Annual Report 2017 from Govt. (GRI 201-4)
24
Net Sales, Operating cEMENT sALES Corporate social

EBITDA & Operating VAOLUME & GROWTH responsibility
EBITDA Margin mILLION tONNES expenditure
` Crore ` Crore
28.37
26.21
31
24.21
14,477
23.62
22.99
27
12,909
11,481
11,433
10,772
14.0
22
8.2
22
20
1.2
15 (2.4)
13 13 14 14 (2.7)
1,507 1,537 1,474 1,909 2,045

‘14 ‘15 ‘16 ‘17 ‘18 ‘14 ‘15 ‘16 ‘17 ‘18 ‘14 ‘15 ‘16 ‘17 ‘18
Net Sales Op. EBIDTA Sales Volume Growth (%)
Op. EBIDTA Margin (%)
Corporate Profit Before Tax & Average capital

to Exchequer profit after tax employed & return on
` Crore ` Crore capital employed (roce)
` Crore
6,796
1,507#
5,331
9,947
1,494
1,298
9,099
4,007
3,913
8,637
3,790
8,339
1,168
8,048
1,135
915
871
15
784
14
647
11 14
592
11
‘14 ‘15 ‘16 ‘17 ‘18 ‘14 ‘15 ‘16 ‘17 ‘18 ‘14 ‘15 ‘16 ‘17 ‘18
PBT PAT Average Capital Employed
ROCE (%)
* Figures for 2018, 2017 are as per Ind AS and remaining figures are as per Previous GAAP
# Includes write-back of `501 Crore relating to tax provision.
25
3.2
Products & Services
ACC’s superior quality products, services and expertise Innovation

have transformed Indian metropolises, towns and
The thrust on experimenting with new ideas and creating
villages for over eight decades. Our cement and concrete
new prototypes is the backbone of the innovation
is at the heart of mega infrastructure projects from
journey and has led to the development of several
dams and canals to power plants and ports. We have
breakthroughs in cement and concrete applications
helped connect India, supplying our trusted products to
over the years. ACC widened its portfolio of value-
build bridges, flyovers, roads, railways, metro projects
added varieties of cement and concrete for special
and airports across the country. We have touched the
and customised applications. In this journey, ACC is
lives of millions of Indians by helping build homes
supported by the expertise of its parent company
and schools in villages to transforming cities with their
LafargeHolcim.
towering skyscrapers and huge housing projects. (GRI
102-2)
43 Grade Ordinary
Portland Cement 53 Grade Ordinary
Portland Cement
Portland
Composite Types Pozzolana Cement
Cement of Cement
Portland Slag
Cement
26
These products assure superior performance for Reducing the use of virgin materials and increasing
different applications from foundations to roofs, with the use of alternative materials helps minimise ACC’s
water repellent properties for coastal areas, with special impact on the environment. Our blended cements are
parameters like early strength and durability. Cement strengthened by adding industrial generations such
is distributed mostly in 50 kg bags, each made of as slag and fly ash which also help conserve natural
polypropylene (PP) and AD Star bags. Bulk supply is also resources of limestone and improve our clinker factor. In
offered for large users. 2018, ACC’s share of blended cement increased to ~88%.
Blended Cements
Portland Slag Cement ACC has also started

(PSC), Portland Pozzolana manufacturing environment
Cement (PPC) and Composite friendly composite cements
cements are blended which use both slag and fly
cements that are made ash in Bargarh, Jamul, Sindri,
by substituting a part of Damodar and Kudithini
clinker with certain industrial plants primarily for sale in
generations, such as slag the Eastern region.
from steel plants or fly
ash from thermal power
stations. Blended cements
are recognised globally as
being substantially more
environment-friendly as they
involve lower CO2 emissions
and help conserve precious
limestone resources.
27
In 2018, ACC’s share of blended
cement increased to ~88%.
Over the years, the Company’s marketing teams ACC’s ready mix concrete business refers to the two
have developed a deep understanding of customer codes of IS 456:2000, Plain and Reinforced Concrete -
preferences and requirements which enables it to Code of Practice (Third Revision), (Reaffirmed 2005) and
maximise utilisation of existing capacity on “product IS 4926:2003, Ready Mix Concrete - Code of Practice
value-based volume strategy”. This has resulted in (Second Revision), 2003.
creation of new revenue lines with introduction of
We do not manufacture any products that are either
new products. The sale of premium cements has been
restricted or disputed.
steadily increasing.
There were no instances of non-compliance with
regulations and voluntary codes concerning product
Ready Mix Concrete (RMX)
and service information & labeling and health & safety
ACC is among the largest manufacturers of ready mix
impacts of our products and services. (GRI 416-1, 417-2,3)
concrete in India with 75 modern ready mix concrete
plants in major cities and towns. ACC’s Ready Mix
Concrete business serves the infrastructure, commercial Customers
and realty segments. It is the leading solutions provider Individual Home Builders (IHBs) across the country make
serving diverse customer requirements from skyscrapers, up our largest customer segment. IHBs purchase cement
townships, roads and highways, flyovers, metro rail from trade channels. An important and growing segment
projects to irrigation schemes and power plants, each is that of industrial, commercial and infrastructure (ICI)
with its individual requirement of concrete applications. projects. These customers purchase cement directly from
the Company. Direct buyers may also include ready mix
The concrete product range now includes a wide range of
concrete plants or units where cement is consumed as a
one-stop solutions and value-added products, all tailored
raw material to make concrete products. The Company
to meet specific customer requirements from basic
has enhanced its product range and capability to meet
requirements up to higher grades of concrete to build
the rising engineering requirements needed for the
the country’s tallest and largest structures
increasing number of urban transformation projects.
Quality Specifications
ACC observes more stringent quality norms in the
manufacturing process than the statutory ones
prescribed by the Indian Standards. ACC cement
conforms to 43 Grade Ordinary Portland Cement (IS ACC Supercoat Premium: 15 minutes Pothole
8112- 1989), 53 Grade Ordinary Portland Cement (IS Repair Solution
12269-1987), Portland Slag Cement (IS 455-1989) and ACC Supercoat premium is a specialty product from
Portland Pozzolana Cement (IS 1489-Part 1). ACC’s concrete business for instant pothole repair.
To support the road segment, a “rapid hardening
Each bag of cement clearly indicates the statutory ready to use material” has been developed specially
quality specification to which the cement contained to counter the menace of potholes on the roads.
therein conforms. Bags containing special cements also This quick pothole repair solution allows the road
to be opened for traffic within 15 minutes of its
highlight key product benefits in addition to the statutory
application.
information.
28
A Valuable and Viable product

India is the world’s second largest market for cement and
ACC F2R Superfast
has contributed considerably to the Indian economy by
ACC F2R Superfast, generating direct and indirect employment, taxes and
launched in January 2018,
revenues. It also generates a tremendous amount of
is a revolutionary new
cement product with indirect employment and business opportunities. The
superior strength, superfine cement industry draws a lot of services and products
quality and a superfast from Indian Railways, road transport, and the coal
setting formula that enables industry to run its production and day-to-day operations.
robust construction in quick
Cement plants, most of which are in rural and semi-
time; it also has the added
advantage of early strength. urban areas, have created hubs of economic activity in
This innovative new product their vicinity. Cement is such an important commodity in
received phenomenal the market that the consumption of cement per capita is
response from consumers often used as a rough indicator of economic and human
who clearly see its
development. With lower average embodied carbon and
benefits.
energy as compared to most other building materials,
concrete is recognised as being the most viable building
material in use today. India’s cement industry is
acknowledged as having the smallest carbon footprint
as compared to its counterparts in the rest of the world,
with ACC itself enjoying pride of place as being one of the
country’s most sustainable companies.
Unique Services
promoting
Sustainability
Green Building
Geocycle
Centres (GBCs)
Details of these two unique services are available

in subsequent chapters 4.4 and 4.8 of this report.
29
3.3
Customer Excellence
Customer-Centricity Resolving Complaints

ACC is a customer driven organisation committed to The Company has an effective complaint handling system
deliver the best value to the customer through its quality that facilitates prompt logging, investigation, resolution
products and services. and closure. A total of 1,096 complaints were received
The major customer segments for cement are from customers in 2018, out of which 36 (accounting for
housing (~66%), followed by infrastructure (~18%) and 3.3%) were pending as of 31st December, 2018.
commercial (~16%) sectors. ACC is increasing its use of digital technology to
For ACC, the largest customer segment in terms of both connect with its existing customers and to further
volume and profitability is the retail segment comprising extend its customer base.
Individual Home Builders and low-rise buildings.
ACC sells ~78% of its cement in retail i.e. “Business to

Consumer“(B2C) segment while the remaining 22% is
Using Technology to Connect
offered in the “Business to Business” (B2B) segment. (GRI
ACC’s Dealer Connect app and website are designed to
417-1, 102-6). It serves the home builders through its
deliver a seamless user experience. Our channel partners
strong channel network of 50,000 dealers and retailers
can place orders and track order status, check loyalty
across the length and breadth of the country. points, confirm deliveries and download monthly ledgers at
their convenience.
Customer Engagement ACC’s Service Connect App helps our field force to digitally
Successful Customer Relationship Management (CRM) geotag every construction site visited, add details of
contractors of every site, conversion and orders, every day.
frameworks are set up to oversee customer exchanges
and inquiries. Each sales region convenes dealer meets.
Moreover, there are customer meets, technical seminars
and engagements to connect to Individual Home
Builders, site visits and participation in home building
and construction exhibitions.
Customer service engineers at each Sales Unit meet

customers, end users and channel partners before and
after sales to promote awareness on the correct usage
of cement and concrete and good construction practices.
(GRI 102-6)
30
Channels of Communication
Well-structured and result-oriented sales and marketing Marketing Communication Strategies
campaigns are devised to reach out to customers To communicate ACC as a trusted brand in
through appropriate use of a mix of communication the marketplace
channels that enable visibility and frequent contact, T o present a complete profile and
particularly close to the point of purchase. description of our products, emphasising
their superior quality and special features.
Our marketing communication is made up of a
judicious mix of: To demonstrate the special values of our
products through live examples and to
Personal selling disseminate customer-focused information.
Direct marketing
To dialogue with professionals and
Advertising – outdoor, point-of purchase, print and influencer groups who can serve as brand
electronic ambassadors.
Public Relations
Digital, interactive multimedia and social media
Care is taken to ensure that all these activities are

compliant with relevant regulations and laws.
ACC’s branding team has effectively used social media to

Indian Concrete Journal
launch and promote the Company’s product and services
thereby further strengthening Brand ACC. The Indian Concrete Journal (ICJ)
was first published by ACC in
As a responsible customer-centric organisation, ACC
1927 to share knowledge and
upholds a tradition of ethical marketing practices. During
information on concrete to engineers, architects,
the year, there were no incidents of non-compliance
builders, contractors and manufacturers. ICJ
with any regulations or voluntary codes relating to
enjoys a dedicated readership across India and
the Company’s marketing communications, including
internationally. It disseminates information on
advertising, promotion and sponsorships.
the latest developments in cement, concrete and
construction practices, and highlights the versatility
and varied applications of concrete. Recently,
ICJ published it’s first-ever ICJ Collector’s
Edition. For more information, visit icjonline.com.
31
3.4
Transport & Logistics
Critical Success Factors Logistics Planning and

Logistics costs accounted for a whopping 27% of the Management
total cost of operations. Cost efficient distribution and Road and rail are the major modes of transportation
on-time delivery is the most important factor to run for inbound and outbound movement. Rail dispatches
the business of a bulk commodity like cement. Effective are always useful in moving large quantities of
management of transportation and logistics, through our cement over long distances, while road transport
sales channels and warehouse network spanned across is effective for shorter routes and enables direct
the country, has been a game changer in retaining our delivery. Road transport is managed by company
position in the market. approved transporters. Cement manufacture is a
continuous process and often there is a mismatch
Logistics Excellence between production and demand, which is bridged by
Logistics being a very important pillar of ACC’s business, warehousing but entails extra costs of handling, storage
the team at ACC strives to achieve best-in-class logistics and re-transport.
in terms of cost-to-serve and time-to-serve. Its logistics
excellence programme covers employees to last mile
delivery to customers. The motto is to move less, handle
less, move efficiently, contract efficiently, and manage
growth which is embedded in the logistics team, as it
strives for continuous improvement.
Improvement in direct
dispatches by 1%
Reduction in rail lead by 4%

through route optimisation.
Road lead is increased by 2%.
Continuous efforts Improvement in

are made to improve operational efficiencies
efficiencies through through mode-mix
logistics strategies optimisation
Long Term Traffic

Contract with Railways
Road contract benchmarking

& negotiation helped to
restrict road freight increase
32
Innovative Improvements
Radio Frequency Identification (RFID) and Global
Positioning Systems (GPS) - ACC was the first in
the cement industry to use these technologies to Road Safety
monitor truck movement in-plant and in transit to

help reduce loading and unloading time, reduce
The “ACC Road Safety Policy” was rolled
delays and manage vehicle turnaround out and widely circulated with awareness
Road safety-Focused engagement with drivers and programmes to educate drivers.
transporters
Improve warehouse efficiency and safety – The new
“Star Warehouse Programme” aims to upgrade
warehouses across several parameters to make
them the best in class in the industry In-Camera counseling for drivers was launched
across all plants. In respect of vehicles yet to be
Driver Management Centres installed with iVMS, a camera installed in the driver’s
cabin records the journey behavior of the drivers
(DMCs)
which is later used for driver counselling. Blind spots
The Driver Management Centres set up at all plant
being a major area of safety concern were identified
locations provides valuable support for driver training
during the year and safety measures were taken to
and counseling. Multiple activities from Defensive
eliminate the chances of an accident. In addition, a
Driver Induction (DDI) for first trip drivers to Defensive
video recording on negotiating blind spot safely was
Driving Course (DDC), in-cab assessment, tool box talks,
shown to the drivers, employees and their family
JRM briefing were carried out through these Driver
members.
Management Centres.
“Anti- toppling devices” were fitted in Transit Mixers
A Transport Control Tower (TCT) was set up in 2018 to prevent accidents caused by roll-over of mixers.
as a nodal point to monitor the driving patterns of
the drivers through ‘In Vehicle Monitoring System’
Driving Efficiency
(iVMS) and provide counselling to the drivers on safe
Optimised sourcing helped reduce input costs.
methods of driving. The installation of iVMS in the
Optimisation of rail and road movement and route
trucks was also accelerated in order to bring more
mapping helped control transport costs despite a rise in
vehicles within the ambit of TCT monitoring and
fuel prices.
counseling.
Innovation in OSH – Safety

implementation, Proactive at
Occupational Safety & Health
(OSH) India Awards 2018
33
3.5
Supply Chain & Procurement
Procurement is one of the most important parts of the plants. To substitute fossil fuel, the Company also
organisation’s value chain as it plays an influential role utilises industrial, biomass and municipal waste to serve
in its operations, efficiency and ultimate profitability. as Alternative Fuel & Raw Materials (AFR). Other bulk
(GRI 102-9). The Procurement team is responsible for materials are transported inward by rail or road. Cement
ensuring uninterrupted production and distribution so machinery being outsized, complex and specialised
vital to a continuous process like cement. It streamlines with few reliable sources, it is purchased directly from
these critical processes, manages raw material prices and manufacturers.
costs at the best terms and sources of supply with the
best mode of transport – together ensuring that the high Suppliers and Vendors
standards of ACC’s products and services are maintained.
We have a large countrywide base of ~10,000 suppliers
Major inputs required for cement are limestone, coal, which includes large established manufacturers or
petcoke, gypsum, slag and fly ash, iron ore, bauxite, etc. distributors of trusted brand names. Wherever possible,
Cement-making is energy intensive and needs a good ACC purchases materials and equipment directly from
deal of thermal and electrical energy. All cement plants manufacturers or from their licensed sellers. In keeping
of the Company are located within close proximity to with the Company’s planet-friendly traditions, ACC
limestone mines, which ensures minimum transportation prefers vendors with established practices in the areas of
of this principal raw material. Coal and petcoke are the CSR and Sustainability. (GRI 102-9, 204-1)
major fuel and are procured directly from domestic
companies or imported. ACC meets most of its electrical
energy requirements from captive thermal power
“Demand Planning and Forecasting Award 2017”,

in the category Best Use of Analytics in Demand
Planning and Forecasting - Manufacturing Sector -
by the Institute of Supply Chain Management.
“Industry Excellence in Supply Chain –
Manufacturing 2017” at the 11th Express Logistics
and Supply Chain Leadership Awards 2017.
“Warehouse Innovation/ Initiative of the Year
2017” at the 11th Express Logistics and Supply
Chain Leadership Awards 2017.
34
Supplier Selection Steps

Communication of Supplier Risk Risk Scorecard
the Supplier Code prioritisation assessment mitigation
of Conduct
Communication Identification of Continuous Supplier Continuous

of company’s potential high-risk evaluation of risk development performance-
expectations suppliers based exposure through or replacement, tracking of the
and terms of on operating self-assessment, as determined management of
engagement company’s fact finding or by operating SD related risks by
to existing and judgment of local verification companies our suppliers.
potential suppliers conditions
Supplier Code of Conduct Supplier Environmental and Social

Suppliers and vendors are expected to adhere to Assessment
our Code of Conduct which includes principles of All agreements with suppliers such as purchase orders,
health and safety, human rights, business ethics, and purchase agreements, service agreements, and frame
environment. agreements have to refer to the supplier’s compliance
Transparency and accountability are a must in all with the SA8000 audit certification, environmental
procurement activities. management, legal compliance requirements and social
clauses, including human rights aspects and ethical
requirements. With its signature or order confirmation,
the supplier accepts and agrees to adhere to these
requirements.
In the reporting period under review, 6.2% of our

suppliers were screened using environmental criteria
and social criteria. (GRI 308-1, 414-1)
There were no instances where any supplier was

identified to have significant actual and potential
negative environmental or social impacts. (GRI 308-2,
414-2)
35
The intent of this initiative was to
use about 30MW of solar power at
these plants which will meet over half
their annual power requirement - an
estimated 45 million units of solar
power annually.
Case study:
Lighting up the future with solar power
In a path-breaking initiative to reduce its dependence
on conventional energy, ACC has adopted the use of
solar power in the cement manufacturing process
at its grinding units at Kudithini and Thondebhavi
in Karnataka. Our procurement department
is continuously exploring innovative ways and
technologies to reduce our energy requirements.
The intent of this initiative is to use about 30MW of
solar power at these plants which will meet over half
their annual power requirement - an estimated 45
million units of solar power annually. For this, ACC
has signed a 10-year power purchase agreement
with Amplus Solar and Cleanmax Solar to purchase
20MW and 10MW of solar power respectively.
This project has the potential of reducing CO2
emissions by ~38,000 tonnes every year. “ACC is also
exploring innovative on-site solar solutions and to
begin with, partnered with solar developer to install
a solar plant at its Jamul facility, Chattisgarh, which is
currently ongoing.
36
It is our collective and individual responsibility to preserve and tend to
the environment in which we all live.
- Dalai Lama
4.0
Environmental
Aspects
4.1 Raw Materials
4.2 Climate Change
4.3 Energy
4.4 Circular Economy
& Managing Waste
4.5 Water
4.6 Biodiversity
4.7 Other Emissions
4.8 Sustainable Construction
> Painted Grasshopper at ACC Wadi Mines

4.1
Raw Materials
The planet is facing challenges due to depleting mineral conserve natural resources like limestone. In 2018, ACC’s
and fuel resources, shortage of raw materials and share of blended cement increased to ~ 88%. Higher
climate change. Cement manufacturing is a continuous percentage of additives are used enabling consumption
process which needs an uninterrupted supply of raw of low grade limestone without compromising on
materials. The production of cement consumes a the quality and thereby conserving the mineral and
considerable amount of mineral resources such as increasing the life of the mine.
limestone which is the primary raw material, shale, clay,
Some other initiatives include increased usage of
sand, iron ore and bauxite. Each integrated cement plant
cheaper wet fly ash, cheaper activated gypsum and
has one or more captive mines to extract limestone using
raw-mix optimisation. (GRI 301-3)
sustainable mining practices. The close proximity to the
mines helps minimise transportation of the primary raw Most of the mining leases extend up to March 31st, 2030
material. Other raw materials such as supplementary thereby ensuring adequate limestone reserves.
cementitious materials (slag, fly ash), bauxites, iron ore,
additives, binders etc. are sourced externally. Cement Conserving natural resources
manufacturing is energy intensive process requiring In keeping with our approach to improve performance and
both thermal and electrical energy Coal and petcoke are focus on sustainable technology, ACC Jamul has modified the
used as principal fuel for thermal energy. The bulk of process of manufacturing Portland Pozzolana Cement (PPC)
our electrical energy is generated in-house at our captive by using wet fly ash (pond ash) which is usually wasted.
thermal power plants. Traditionally, cement plants use dry fly ash to manufacture
PPC and the wet fly ash factor in PPC remains at ~5-10%.
Reducing the use of virgin materials while increasing
Using a first-of-its-kind process, developed entirely in-house,
the use of alternative materials has helped ACC ACC Jamul successfully utilised 100% wet fly ash, available
minimise its impact on the environment. freely in the vicinity, to manufacture PPC. This resultant PPC
was tested thoroughly, met all quality parameters and was
As a best practice, we are strengthening our cements by
enthusiastically received by the market.
adding industrial generations such as fly ash and slag to
6.0
million
tonnes of fly ash 3.3
million
tonnes of slag
Waste Derived
Resources Used
1.5
million
tonnes of
crushed fines 0.4
million
tonnes of alternative
raw materials
38
Most of the cement sold in India is packed in PP Empty bags are sometimes used in construction sites for
polypropylene and Adstar bags of 50 kg each. ACC has storage of material. Empty cement bags are also used as
the facility of co-processing used and torn cement bags roof coverings particularly during monsoons.
as alternate fuel in some of the manufacturing units.
Our commitment to mineral conservation is
Unusable bags are reused within the plant. As the
demonstrated in different ways, principally by promoting
location of cement plants are far away from markets,
the manufacturing of blended cements using non-fossil
a very low percentage of used bags get recycled at the
fuels, petcoke and industrial and municipal waste for co-
Plants.
processing.
% recycled While we co-process waste generated by other industries
materials used and processes, no product made by the Company is

reclaimed in any way.
percentage (%)
25.03
Years Raw materials - Cement

2016 million tonnes
23.20
2017
5.74
22.38
3.53
2018
4.48
3.18
3.90
2.68
0.33
0.32
0.37
Alternative Raw Slag Fly-ash

material
2016 2017 2018

Share of Blended
Cement - 88%
Ready Mix Concrete (RMX)
Concrete is a mixture of specified proportions of
Portland Cement, water and aggregates made up
of sand and gravel or crushed stone. RMX refers
to concrete manufactured at a concrete plant and
transported in a Transit Mixer (TM) for delivery in a
fresh ready-to-use state to the customer’s construction.
For select large projects, RMX plants are put up on site.
Percentage Recycled
Materials- 25% Further details can be found in our performance tables
at the end of the report.
Note : % recycled materials in 2017 was incorrectly published as 26.37 instead of 23.20
39
4.2
Climate Change
Climate Change We also support the use of carbon pricing as a means to

incentivise the uptake of innovative low-carbon solutions.
Emission of carbon dioxide is inevitable during the
We have maintained our status in Band B of the Carbon
clinkerisation process i.e. generated during clinker
Disclosure Project.
production, an intermediary in cement-making, through
the chemical conversion of limestone (CaCO3 & MgCO3)
into lime (CaO & MgO). The industry’s environmental Biogenic Emissions
impact is measured by the proportionate quantity of Biomass and agricultural wastes used in cement kilns
carbon dioxide equivalent emitted per tonne of cement also generate CO2 emissions. This is not accounted by
produced. The industry has found several ways to protocol in Scope 1 emissions as these are considered as
mitigate these emissions. Carbon Neutral as per the GHG accounting principles.
ACC has demonstrated a deep commitment to

environment protection ever since its inception, Reduction of GHG Emissions
has been quick to recognise the impacts of climate ACC’s SD 2030 Plan, aligning with that of LafargeHolcim,
change on the environment and has proactively taken has ambitious targets for “reduction of specific CO2
mitigation actions. India’s voluntary emission reduction emissions by 40% per tonne of cement (vis-à-vis the base
commitment to the international community translated of 1990)”.
into regulatory norms such as Perform, Achieve and To achieve this, several initiatives were continued with
Trade (PAT) and Renewable Energy Purchase Obligation vigour during the year which helped to reduce specific
(RPO) which have further enhanced our actions. CO2 emission by ~3.8% over the previous year, to
ACC has taken remedial measures to adopt strict carbon ~504 kg/T of cement in 2018.
discipline in a bid to minimise its carbon footprint.
The Company’s specific CO2 emissions are among
GHG Intensity
the lowest in the cement industry globally. ACC is
kg/tonne of cement
an active member of the Indian Chapter of the Global
Cement and Concrete Association (GCCA), previously
551.00
known as the Cement Sustainability Initiative (CSI) and

545.00
an important signatory of the Low Carbon Technology

530.00
525.00
Roadmap for the Indian cement industry, a voluntary

commitment by CSI member companies with time
509.42
504.00
bound targets for reduction of carbon emissions by the

year 2050. The key priority of GCCA is to support and
Specific CO2 Specific CO2
accelerate innovation in the cement and concrete sector
Emissions - gross Emissions - net
with the important aim of improving sustainability and
lowering the CO2 footprint. Years 2016 2017 2018
40
Initiatives that reduced specific CO2 emissions
Waste Heat Clinker Factor Reducing Green Energy Alternative Adoption of

Recovery Thermal Energy Fuels & Raw new low carbon
System at Gagal ACC aggressively In 2018, 34.74 Materials (AFR) technologies
reduces the ACC has million units
During the year, clinker factor implemented of renewable The Company ACC has adopted
52.97 million by consuming various energy energy has set up state-of-the-art
units of electrical more blending conservation generated Geocycle technological
energy were materials like fly measures to from 3 wind platforms for interventions;
generated from ash and slag. In reduce thermal farms along co-processing innovative
WHRS at Gagal. 2018, blended energy from with additional hazardous, production
cement portfolio 3103 MJ/T to “green power” non-hazardous techniques and
was increased to 3099 MJ/T of of 44.48 million industrial & climate-resilient
~88%. clinker. units procured municipal waste resource
through PPA. and biomass optimisation
for substituting measures.
traditional fuels
in its kilns.
41
Emissions from Ready Mix Concrete
The production of ready mix concrete is a simple process, essentially involving
blending and mixing operations. Consequently, the process entails relatively low
levels of carbon emissions. Much of these CO2 emissions are in fact, generated
more during transportation and less in the process itself. We use crushed rock
fines as alternative raw material to sand.
Emissions from Logistics and Transport

In logistics and transportation operations, CO2 emissions arise mainly from fuel
consumption by vehicles. The volume of emissions is directly related to the
volume of raw materials and products transported, mode of transport (road or
rail), the nature and efficiency of vehicles and the quality of roads. Some of it
is addressed by regular maintenance of vehicles. Where available, movement
through rail is preferred for long distances as a more sustainable mode.
Non-Compliance
During the year there were no instances of non-compliance with environmental
laws or regulations. (GRI 307-1)
Further details can be found in our performance tables at the end of the report.
Yes Bank Natural Capital Award 2018 in

the Eco-Corporate – Manufacturing sector
42
Rehabilitating our mines for harvesting
rain water helps us meet almost half our total water requirement.
> Water harvesting at Dungri mines, ACC Bargarh, Odisha

4.3
Energy
Cement manufacturing is an energy intensive process. The Waste Heat Recovery plant of 7.5 MW at Gagal
Coal and petcoke are the main fuels for thermal energy generated 52.97 million units of electrical energy
used for cement manufacturing. Since energy cost is one delivered a saving of ` 22 crore during the year.
of the primary cost drivers, any fluctuation in fuel prices
can lead to a drop in operating margin. In 2018, power This helped contain the impact of higher cost of power
and fuel together made up 22.3% of the total Company’s and fuel to 7% over the previous year.
expenses.
Renewable and Green Energy
ACC largely meets its power requirements through
ACC’s renewable energy portfolio consists of 19 MW
captive thermal power generating facilities at most of its
of wind farms located in the states of Rajasthan,
integrated plants besides one grinding unit.
Tamil Nadu and Maharashtra. These generated 34.73
ACC ensures maximum use of linkage coal, judicious million units of green power (Rajasthan: 12.44 million
procurement of market coal through e-auctions and units, Tamil Nadu: 18.67 million units, Maharashtra:
imports, better fuel mix, higher use of cheaper coal 3.62 million units), which helped to fully meet the
and use of alternative fuels. Renewable Purchase Obligation (RPO non-solar) for
the Company’s plants at Madukkarai and Lakheri,
As a result, kiln thermal efficiency improved by 4MJ
to 3099 MJ /per tonne of clinker during the year as besides getting power at a much cheaper cost.
against 3103 MJ/per tonne of clinker in 2017; electrical Additional green power of 44.87million units of
energy efficiency improved by ~1 kwh to 69 kwh/t of solar energy was procured through Power Purchase
clinker as against 69.9 kwh/t clinker in 2017 and by Agreements for Wadi, Thondebhavi and Kudithini
1.6 kwh to 38.5 kwh/t of cement grinding as against plants in Karnataka to fulfill the Solar RPO and excess
40.1 kwh/t cement grinding in 2017. units are being used to fulfill Non Solar RPO, thus
savings ~ ` 5 Crore.
Total electrical energy during 2018 was 81.13 kwh/T of
cement compared to 84.33 kWh/T of cement during The RPO of other plants are met by purchasing
2017. Renewable Energy Certificates (REC), solar and non-
solar.
Grid power cost was partly reduced through
consumption of Open Access (OA) power from Lakheri plant installed a 10 KW rooftop solar plant at
comparatively cheaper sources. its DAV School.
Green Energy used

million units
ACC’s renewable energy portfolio consists of 19 MW
of wind farms located in the states of Rajasthan,
80.68
Tamil Nadu and Maharashtra. Years
2016
43.92
38.18
2017
2018
44
ACC Thane complex and Bulk Cement Corporation

Lakheri plant installed a 10 KW rooftop solar plant at
(India) Limited, Kalamboli, are operating mainly
its DAV School
on renewable energy through ACC’s wind turbines
installed at Satara, Maharashtra, resulting in power
cost saving of ` 2.5 crore.
In all, 80.68 million units of green energy consumed,

representing an increase of 83.7% compared to the
previous year.
Thermal energy
83.7% increase in green energy
consumed
GJ/T of Clinker
3.12
3.10
Years
3.09
2016
Energy Conservation
2017
Energy conservation and efficiency measures were
2018 undertaken in various areas of cement manufacturing
and Captive Power Plants (CPPs), through Operational
and Capex measures. A few highlights are as under:
Electrical Energy Dynamic reactive power compensation to improve

grid power factor
kWh/T of Cement
Focus on Productivity Rate Index (PRI) improvement
through Computational Fluid Dynamics (CFD) studies
88.66
84.33
81.13
Years
Energy audits of all integrated plants
2016
Installation of high level controllers
2017
Installation of medium voltage drives for process fans
2018 and Boiler Feed Pumps
Replacement of conventional lights with LED across

plants
ACC Kymore, Jamul

and Wadi Plants were
recognised as ‘Excellent
Energy Efficient Unit’
and ACC Thondebhavi as
‘Energy Efficient Unit’ by CII
45
ACC invested `48.8 crore on
improving energy productivity and
efficiency, besides implementing
low cost measures to reduce energy
consumption.
For a detailed list of projects please refer to our annual report

2018 on page no 91, https://www.acclimited.com/newsite/
annualreport2018/ACC_Annual_Report_2018.
ACC invested ~ ` 48.8 crore on improving productivity and

efficiency, besides implementing low cost measures to reduce
energy consumption. Additional projects being implemented to
further conserve energy include:
Process optimisation; upgradation of existing fans with high

efficiency fans
Installation of Variable Speed Drive (VSDs) for process fans at

clinkering and grinding units, boiler feed pump for CPP
Online condenser cleaning system for turbine tubes
Upgradation of Energy Management System
Energy Consumption in RMX

The ready mix business consumes a relatively small proportion
of energy, which is used mainly in mixing, blending operations,
pumping and in transportation. (GRI 302-1,2)
The issue of reduction in energy requirements of sold products and

services is not applicable to cement or concrete. (GRI 302-5)
46
Case study:
Power factor improvement reduces costs
Benefits achieved:
The kiln at ACC’s Jamul plant was recently upgraded
to 9000 TPD and thus the 25 MW Captive Power • Total Savings of ` 45.5 lakh/month
Plant was insufficient to meet the increased power in electricity bill
demand. The existing infrastructure resulted in lower
• Reduction in line losses and
grid side power factor of ~ 0.89 which increased the
electricity bills by ~ ` 60 lakhs a month, increased harmonics in the system
line loss and resulted in poor voltage regulation.
Taking the following innovative steps helped correct
the low power factor problem:
Step 1: Replaced the faulty capacitors in the existing
load side power factor correction equipment
Step 2: Optimised the generator terminal voltage
and the reactive power during the synchronized
operating condition without compromising on active
power, resulting in a power factor of 0.93
Step 3: Installed step-less Hybrid Active Harmonic
filter for smooth increase/decrease of reactive power
to improve the power factor to 0.99 with harmonics
within limits as per IEEE 519
ACC Thondebhavi Plant and ACC

Jamul won the 1st Prize in Energy
Excellence at the Quality Circle
Forum of India (QCFI), Hyderabad
Chapter awards, in collaboration
with CMA, NCCBM and CSI
47
4.4
Circular Economy & Managing Waste
Circular Economy Co-processing

Waste poses a major societal challenge in the world Geocycle, a LafargeHolcim brand, provides sustainable
today but one that can be resolved through an innovative waste management solutions to Indian industries,
approach. We follow the LafargeHolcim approach of municipalities and the agriculture sector by co-processing
promoting a circular economy by “repurposing waste waste in ACC’s cement kilns in a process that is practical,
through material recycling and energy recovery.” In doing cost efficient and environment-friendly. By consuming
so, we transform waste, create livelihood opportunities waste material in our manufacturing process and
and offer gainful solutions for waste management, all of recovering any resource or material value inherent in it,
which, ensures a cleaner environment. we not only produce a more environment friendly end
ACC also supports the promotion of industrial product but also promote a circular economy.
symbiosis and the recognition of energy recovery Co-processing waste in cement kilns guarantees
as a waste management solution for non recyclable complete destruction of all waste due to the high
waste. temperature and long residence time involved.
We manage the consumption of limestone judiciously ACC has set up co-processing facilities at its network
with a mix of additives that enables the use of lower of cement plants. Additionally, we have three state-of-
grade limestone the-art pre-processing facilities with installations for
processing waste in a state-of-the-art way in order to
We also substitute some part of limestone with
industrial waste products from other processes such ensure its safe co-processing. These facilities have a
as slag from steel plants and fly ash from thermal waste processing capacity of around 0.5 M tonnes per
power plants to make our blended cement annum, which allows us to manage large volumes of
waste safely and sustainably.
We dispose industrial, municipal and agricultural
wastes by co-processing in cement kilns which Our operations are conducted with professional
recovers energy and material value from them expertise and experience, carefully managing any
associated risks to protect employees, communities and
the environment.
The Government’s “Swachh Bharat” programme coupled

with mega cities looking for solutions for municipal waste
management, co-processing of waste for use as RDF is
expected to get greater traction in future.
Three state-of-the-art pre-processing facilities at

Wadi, Madukkarai and Kymore. Waste co-processing
facilities at all our integrated cement plants.
48
0.38 million tonnes

of waste 4.47%
TSR achieved
Co-processed
Case study:
Co-processing at ACC Chaibasa
ACC Chaibasa Cement Works has pioneered the technology of waste co-processing in a cement
kiln and created shared value for all stakeholders. By partnering with various industries across
Jharkhand generating hazardous waste, ACC Chaibasa Cement Works has redirected their waste
into the cement process, which ensures that instead of being disposed via landfill or incineration,
the waste are sustainably managed. Utilisation of waste in cement manufacturing process
contributes towards energy efficiency, recycles waste and conserves resources. The effort
towards co-processing has been well appreciated by the officials of the Jharkhand State Pollution
Control Board. In 2018, ACC Chaibasa Cement Works was awarded the Best Co-processing Unit
for 2018 by Geocycle India
Managing Waste and Effluents townships in the plant campus is treated in Sewage
Treatment Plants (STPs). Treated waste water is deployed
Waste water
in dust suppression and green belt development.
Cement plants do not usually generate waste other
Domestic waste water not amenable for recycling or
than emissions outlined in the preceding chapters,
treatment is sent into soak-pits located within the plant
or waste water and effluents. Water consumed for
boundaries.
industrial cooling is recycled and reused in the process
itself. Captive Power Plants (CPPs) may generate small The “Zero Discharge” motto at ACC means that no plant
quantities of effluents which are sent for treatment to or location is permitted to discharge any process effluent
Effluent Treatment Plants (ETP). Sewage from residential in nearby water bodies or elsewhere. (GRI 306-5)
49
The prescribed approach to handling
waste is to first use the 4R approach:
Reduce, Reuse, Recover and Recycle.
Solid waste
Solid waste such as used oil and grease, metallic scrap, etc. may
be generated from maintenance and housekeeping activities
of a cement plant. The prescribed approach to handling such
waste is to first use the 4R Approach (Reduce, Reuse, Recover
and Recycle). Permissible hazardous waste such as oil may be
sent for co-processing. The remaining is sold to authorised
third parties for final disposal (GRI 306-2). We do not transport
hazardous waste categorised under the Basel Convention (GRI
306-4). Table 4.5.1 shows the quantity of hazardous and non-
hazardous waste generated in 2017. (GRI 306-2)
We are taking necessary action to comply with the notification

on Solid Waste Management Rules issued by Ministry of
Environment, Forest and Climate Change in April 2016, whereby
cement plants within residential townships are instructed to
comply with the practices of segregation of waste at source,
collection of waste from source and disposal in line with the
prescribed practices. The spill management system minimises
impacts in the event of a spill. There were no instances of any
significant spill in 2018. (GRI 306-3)
Plastic waste
ACC is gearing up to implement the new Plastic Waste
Management Rules, 2016 which bring in extended producers’
responsibility to ensure a collect-back system of plastic waste
apart from ensuring other compliances. According to the
Rules, the cement industry has been challenged to establish
a collection system for cement packing bags and the plan of
collection is to be submitted to the State Pollution Control
Boards (SPCBs) while applying for Consent to Operate.
50
In 2018, ACC co-processed 3,79,883 tonnes of waste in its cement kilns,
helping reduce the growing burden of waste in our cities and towns.
> Geocycle pre-processing facility at ACC Kymore, Madhya Pradesh

4.5
Water
Our SD 2030 Plan target is to reduce specific fresh

water withdrawal by 19% by 2020 and 30% by 2030,
when compared with 2015.
Managing scarce resources such as water is the need Implementing WASH

of the hour. ACC takes every effort to reduce the water
ACC reaffirms it commitment towards meeting the
consumption at the plants and colonies and also
Sustainable Development Goals (SDGs) to be achieved
conserve water through water harvesting.
by 2030 by implementing access to water, sanitation and
ACC has resolved to achieve Zero Discharge of water hygiene (WASH) programme. The WASH pledge is an
in all its operations with sustained efforts like stringent initiative by the World Business Council for Sustainable
discipline in water consumption and treatment, recycling Development (WBCSD).
and reuse of water. Several plants are already self-
sufficient in meeting their water requirements, bringing
us closer to our goal of becoming “water positive”.
Besides, our withdrawal of water does not impact any water consumption
water body. (GRI 303-2) %, million m3
In 2018, we have achieved 16% reduction and brought

down the freshwater withdrawal in cement plants to
33%
96 Lit/T of cement. To achieve this, various initiatives 4.92
25%
3.72
have been taken such as:
Process optimisation and upgradation to water 42%
efficient technologies wherever feasible. 6.15
Installation of Sewage Treatment Plants (STP), Effluent

Treatment Plants (ETP), and Zero Liquid Discharge Community+ Colony
(ZLD) systems for effective reutilisation of waste Captive Power Plant
water. Cement Plant
Efforts to conserve water through rain water

harvesting continue at all plants, mines, colonies and
community areas. water
Installation of water metering and monitoring consumption
systems at most plants help identify the source of Litre per ton (L/T)
leakages and potential scope for water conservation. of cement
Reduction of fresh water intake by lowering water

203.0
demand in process and non-process areas.

180.0
173.6
121
97
95
specific water specific fresh water

consumption consumption
(L/T of cement) (L/T of cement)
Years 2016 2017 2018
52
12%
of total water consumed recycled
Case study: Case study:

State-of-the-art Sewage Treatment Plant at Zero Liquid Discharge at ACC Wadi
ACC Lakheri Our Wadi plant is located in a water scarce region. Zero
Domestic waste generated at the residential colony near Liquid Discharge (ZLD) was installed at its Captive Power
ACC Lakheri Cement Works was earlier treated in the Plant to reduce water waste and make it suitable for reuse
oxidation pond. In 2018, ACC installed a state-of-the-art in the process system. ZLD technology includes pre-
500 KLD Sewage Treatment Plant. treatment, high pressure Reverse Osmosis(RO) stages to
The system has been optimally designed: its features remove salt concentration and separation of the industrial
include virtually no maintenance, no special operational effluent until the dissolved solids precipitate as crystals.
skills requirement (sludge recycles etc.), lesser area covered, These crystals are removed and dewatered with a filter
stand-by provision at all critical points and easy operation. press. Finally with MEE (Multi-Effective Evaporator) the
water vapour from evaporation is condensed and returned
The treated water is of better quality. The treated water is
to the process, Hence ZLD is a closed loop cycle with no
used for gardening and horticultural activities. We are also
discharge and ensures over 90% water recovery.
planning to use it in the manufacturing process.
The plant recycles 600m³/day of industrial effluent through
ZLD. Parallelly treated product water is blended with
concentrated cooling water to protect equipment against
scaling and corrosion.
53
4.6
Biodiversity
ACC’s SD 2030 Plan includes a commitment to create

a “positive change on biodiversity by 2030 vis-à-vis
2020.”
Mining and Biodiversity Biodiversity Indicator and

Mining for limestone, the primary raw material for Reporting System (BIRS)
cement manufacturing, is an activity which could directly In 2017, the company has conducted the baseline
impact habitat and biodiversity. The disturbance could assessment through a tool called Biodiversity Indicator
lead to erosion of top soil, damage to flora and fauna, Reporting System (BIRS), to assess the condition of
noise and dust pollution, and growth of invasive species. biodiversity of our sites and to monitor relative changes
However, ACC adopts sustainable mining practices in it. Designed by independent experts in collaboration
to reduce the impact of our operations on the flora with the IUCN, the tool enables us to monitor relative
and fauna. All our plants and mines work according to changes in biodiversity and understand the changes to
comprehensive mining plans approved by regulatory habitats and ecosystems over time. This exercise has
authorities. Exhausted mines undergo rehabilitation in helped the company to identify site-wise action plans
a manner designed to protect the local biodiversity as for biodiversity conservation in consultation with third
per approved quarry rehabilitation plans. With 17 mining party experts. Actions are being implemented under
sites, by 2018, total disturbed area was 1051 hectares the programme called the ‘Biodiversity-Buzz’ or B-Buzz.
(Ha) while rehabilitated area was 752 Ha. (GRI 304-2,3) In collaboration with IUCN, ACC has conducted capacity
building programmes for environment and mining
Three sites are relatively biodiversity-sensitive where 10
managers.
species fall under ‘Schedule I’ category which is protected
legally at the highest level in our country for which we
have an approved Wildlife Conservation Plan (WCP).
These 10 species include one critically endangered, two
endangered, two vulnerable, one near-threatened and
four of least-concern categories as per the categorisation
of the International Union for Conservation of Nature
(IUCN) Red List. The WCP is implemented in consultation
with the forest department, Chief Wildlife Warden and
local authorities. Other biodiversity issues, if any, are
addressed through the Biodiversity Management Plan
or Quarry Rehabilitation Plans at these locations. (GRI
304-1,3,4)
54
Chanda, Kymore and Jamul

limestone mines received the
prestigious 5 star rating for
sustainable development by IBM,
Ministry of Mines
Case study:
Let’s create a B Buzz 4. Evade that invades
In 2018, ACC launched ‘B-Buzz’ with the 5. Rent-a-Zone
intent of creating a buzz to sensitise people. 6. Land to Wetland.
Identified biodiversity projects under the
7. Geological/Rock garden
following themes will be implemented at all
our operating sites and mines. 8. Ecosense–an awareness campaign
1. Breakfast with Butterflies 9. Insect Hotel.
2. Van-Upvan Currently, 15 projects have been identified

for implementation at various sites within a
3. Aushadhi Udyan
specific time period.
Ongoing All plants continued to pursue other ongoing efforts to
Initiatives
conserve biodiversity, flora and fauna in plants, townships,
mines and surrounding areas, which include:
Tree plantation Rain water harvesting Top soil preservation Managing invasive species
Around 1.40 lakh trees were All worked-out mining pits This is regularly practiced so Invasive plant species are
planted with an average harvest rainwater which that top soil is preserved for a major threat to ecology.
survival rate of over 80%, continue to enhance water future use in afforestation Apart from creating
comprising native and local self-reliance at some of our and plantation activities. awareness on this, we take
species best suited to the plants. actions to manage invasive
local ecology. species by uprooting them,
planting native species and
sometimes by co-processing
invasive species
55
4.7
Other Emissions
While CO2 is the main emission in the cement at our plants before dispatch. We also move cement
manufacturing process, there are other emissions such through bulk transport as material is fully covered,
as dust, sulphur oxides (SOx) and nitrogen oxides (NOx). making it cost-effective and environment-friendly. RMX is
ACC has made considerable efforts in controlling the transported in fully covered transit mixers.
stack and fugitive emissions using efficient air pollution
control systems. In 2018, ACC completed many projects NOx Emissions
for compliance to dust, NOx and SO2 emissions to comply
In 2018 we fine-tuned the performance of various
with new emission regulations.
primary measures implemented during the previous
year to explore optimum potential of these measures.
Dust Emission We have further implemented secondary NOx control
Stack emissions measures i.e. Selective Non Catalytic Reduction (SNCR)
Various primary measures which include implementation systems commissioned at various plants. The cumulative
of a Computational Fluid Dynamics (CFD) study impact of primary and secondary measures at various
in Electrostatic Precipitators (ESPs) along with the locations have resulted in reduction of specific NOx
upgradation to three phase transformer rectifier sets, emissions in the kiln stack by 20.31% over the previous
advanced microprocessor based controllers and rapper year.
panels on coolers and boilers are already in place. During
the year 2018, we have completed the upgradation of
cooler ESPs at Bargarh, Madukkarai and Lakheri. Other Emissions
All these measures have together helped maintain stack (grams/tonne of cement)
dust emissions below 30mg/Nm3 and reduction of
31.40% from the previous year.
1,319.30
1,289.25
1,051.30
88.93
84.38
78.20
27.24
25.41
17.40
Transport emissions
Vehicular transport creates dust pollution, particularly
by heavy vehicles moving in cities along dusty roads or
at speed. Trucks are de-dusted and covered in tarpaulin NOx SOx Dust
Years 2016 2017 2018
`208 Crore
spent on environment protection in 2018
56
SO2 Emission
The Company’s SOx emissions are within specified
regulatory limits, and hence do not require any emission
control measures. However, secondary measures such as 20%
installation of limestone feeding systems are being taken reduction in specific NOx emissions
at Chanda, Kymore, Jamul and Wadi plants to control
SOx emissions from CPPs. During the year, specific SOx
emissions from kiln stacks have reduced by 12.11% over
the previous year.
Cement manufacturing does not generate significant

levels of persistent organic pollutants (POP), volatile
12%
organic compounds (VOC), hazardous air pollutants
reduction in specific SO2 emissions
(HAP) or ozone depleting substances (ODS) into the
environment. (GRI 305-6,7)
To comply with disclosure instructions, ACC continuously

uploads reports of emissions and effluents for all plants on
the websites of the Central Pollution Control Board (CPCB)
and State Pollution Control Boards, wherever available.
31%
reduction in specific Dust emissions
Case study:
NOx reduction at Kymore
Selective Non Catalytic Reduction (SNCR) systems
for NOx reduction was installed at Kymore plant in
2018. SNCR is an advanced technology for treating
NOx emissions. In SNCR systems, a reagent is
injected into the flue gas in the furnace within an
appropriate temperature window. Emissions of
NOx can be reduced by 30% to 50%. The NOx and
reagent (ammonia or urea) react to form nitrogen
and water. A typical SNCR system consists of reagent
storage, multi-level reagent-injection equipment,
and associated control instrumentation. The SNCR
reagent storage and handling systems are like those
for SCR systems.
57
4.8
Sustainable Construction
ACC advocates innovative ways of using its products ACC wholeheartedly promotes this global competition
responsibly in construction. ACC is inspired by the in India, usually enabling the highest number of entries,
LafargeHolcim Foundation for Sustainable Construction using it as an opportunity to spread awareness on
in its bid to promote and encourage sustainable sustainable construction in India among a range of
construction in the country. stakeholders. Further details can be accessed through
www.lafargeholcim-foundation.org/
Other than adopting low carbon practices in its
own production processes, the company actively
demonstrates commitment to spread awareness among
other stakeholders in the construction chain to use
methods that are cost-effective, planet-friendly and
socially responsive.
Green Building
Centres contributions
Green Building Centres
ACC shares its expertise wherever possible through
its valued publication Indian Concrete Journal (ICJ),
technical seminars and training programmes for masons,
contractors and engineers. ACC has set up its Green
Building Centres (GBC) initiative as a key programme to
37,577 MT of fly ash
contribute towards sustainable construction. Through Utilised with the help of GBC
GBCs, the Company supports local micro-entrepreneurs
and small businesses to make and market affordable
cement-based home building components and pre-
fabricated materials. During the year, the Company has 81,416 MT conserved
helped set up 108 new Green Building Centres. Earth’s natural soil
Resource conservation through enhanced energy and

water efficiency, use of renewable energy, minimisation
of waste etc., during the manufacturing process helps 5,730 MT of CO2
protect the environment. Avoided during the year
LafargeHolcim Awards for

Sustainable Construction
The LafargeHolcim Foundation promotes and illustrates 27,769 affordable houses
Constructed till date
the strength of diverse approaches to sustainable
construction through its Awards competition and
Forums. The flagship of the Foundation is the
LafargeHolcim Awards for Sustainable Construction -
the world’s most significant competition for sustainable
design. It rewards projects and visionary concepts that
go beyond balancing environmental performance,
social responsibility, and economic growth, thereby
exemplifying architectural excellence and a high degree
of transferability.
58
The earth, the air, the land and the water are not an inheritance from
our fore fathers but on loan from our children. So we have to handover
to them at least as it was handed over to us.
- Mahatma Gandhi
5.0
Societal &
Other Aspects
5.1 Health & Safety
5.2 People Processes
5.3 Human Rights
5.4 Community Development
& Social Responsibility
> Jasminum humile at ACC Gagal Cement Works, Himachal Pradesh

5.1
Health & Safety
In our continuous mission to improve Health & Safety Activities that Contributed to this Achievement
(H&S), 2018 saw our Zero Harm programme running at The initiatives “More Boots on the Ground” and “Visible
full throttle, both on site and off site. Personal Commitment” were pursued vigorously, to
Our efforts to ensure that all our people go home reinforce the visible personal commitment of senior
safely included increased communications and management to promoting a ‘safety culture’ through role
engagement, roll out of new standards, incident modeling and counseling. (GRI 403-6,7,8)
reviews, lone working solutions, LafargeHolcim
global H&S challenges, global H&S Days, numerous All plants have joint management and worker
H&S Audits, in-depth H&S improvement plans and H&S Safety Committees
more.
8,200 employees underwent risk-based health
assessment
Safety performance
Star Warehouse Programme’ continues to
improve safety standards in warehouse
operations
16.00
The Suraksha Laher campaign focused on

‘Safe Work Planning’; awareness training was
7.00
1
provided on job risk assessment, work permits,

4.00
0.90
0.41
0.26
0
preparation of work method statement, review

Fatality Employee Lost Employee Lost Time Injury
(directly employed) Time Injury (LTI) Frequency Rate (LTIFR) of SOPs etc
Years 2016 2017 2018
Safety corner
ACC launched Safety Corner – a step towards safer us’ in

2018 as an initiative to influence employee behavior and
develop a more conscious attitude towards health and
safety. On the first day of each month, employees gather in
small groups across offices and plants to discuss a pertinent
H&S topic
60
Health & Safety Improvement Plan Road Safety

The Health & Safety Improvement Plan (HSIP) 2018 plan ACC Road Safety Policy rolled out
put the onus of engaging with SFAs and contract workers Driver Management Centres (DMC) at each plant
on the Management to lead improvements in areas such provide valuable support for driver training and
as H&S leadership & accountability, road safety, health, counseling. Multiple activities from Defensive Driver
contractor safety management, strengthening frontline Induction (DDI), Defensive Driving Course (DDC), in-
safety behavior, building people capability & engagement cab assessment, in-camera counseling, blind spots
and more. (GRI 403-1,3,4) training, Journey Risk Management briefing and
tool box talks were delivered through these Driver
Assessment Management Centres
All cement and ready mix concrete plants were audited A Transport Control Tower (TCT) was set up as a
for Health and Safety Management systems to provide nodal point to monitor driving patterns through the
assurance on the implementation and effectiveness ‘In Vehicle Monitoring System’ (iVMS) and provide
of these systems and processes as per LafargeHolcim bespoke counseling to drivers. The installation of
Group’s defined protocol. iVMS in the trucks was also accelerated in order
to bring more vehicles within the ambit of TCT
A Process Safety Management (PSM) programme
monitoring and counseling. For vehicles yet to be
was launched wherein PSM champions audited
installed with iVMS, a camera installed in the driver’s
important areas in the manufacturing process viz.
cabin records the journey behavior which is used for
Traditional Fuel, Hot Meal, Electrical Safety and
driver counseling.
Quarry & Slopes. The PSM audit was completed for
all sites and action plans are being implemented.
Diesel tank safety audits were carried out to control
Health
liquid fuel associated hazards. Several initiatives to safeguard the health of employees
were undertaken such as Industrial Hygiene surveys;
a Lifestyle Management Programme to monitor at-risk
employees and provide health assistance; ‘Click2Health’
Case study: an online health management system for managing
Health & Safety Culture Perception Survey health care and OPD treatment; and ‘Protect Your Ear’s -
To assess the H&S culture of ACC and build a robust a hearing conservation programme .
Health and Safety Improvement Plan, a Health
& Safety Culture Perception survey covering all
management staff, SFA’s and contract workers across
ACC was conducted to take on board their opinions
on the present culture and assist in effective
improvement planning. A Computer Assisted
Personal Interview (CAPI) tool was used to cover SFAs
and contract workers and assure confidentiality.
More than 9000 people participated in the survey
representing over 70% of ACC population.
61
5.2
People Processes
We strive to create a safe workplace where employees

feel empowered and motivated to realise their full People For Tomorrow (Pft)
potential and are recognised for their contributions. is a programme to create better leaders and an
organisation that is future ready by grooming
ACC’s integrated people development strategy aims to
successors for critical roles; it helps in assessing
make our workforce ready for changing market scenarios and bridging competency gaps for key roles.
and the future needs of the organisation. Our people The PFT framework is specially designed for
strategy focuses on developing a stronger performance our manufacturing function and facilitates an
culture and investing in the development of leaders for understanding of the business context, competency
today and tomorrow. Our commitment to become leaner assessment, talent assessment, successors/talent
pipeline identification and an action plan for talent
and more agile has significantly improved the manpower
development.
productivity indicator (tonnes/FTE) of ~50% over the
last two years, which is one of the best in the cement
industry.
Developing Leaders
The Performance Management System (PMS) defines
roles, targets and measures for individual and group
performance such that they are closely aligned with the
strategic goals of the company. This enables objectivity
and enhances on-the-job engagement and retention.
Our Talent Review and Succession Planning Framework
provides a pipeline of internal talent that is ready and
equipped to take on bigger roles. (GRI 404-2)
Industrial Relations 4,770 tonnes/FTE

ACC enjoyed harmonious industrial relations during the Best in class people productivity
year. Robust employee relation practices, a collaborative
approach to working, creating and maintaining positive
relationship with its employees, maintaining regular
2%
dialogue with employees and unions and a vibrant Reduction in attrition rate
work culture has created a win-win situation for
employees and the organisation and led to a harmonious
environment across all units.
1,32,762 hours
Of training imparted
62
Employee Benefits Senior management staff are mostly hired within the
country, while non-management staff at most operations
In addition to competitive salaries, full-time employees
is drawn from the local communities. (GRI 202-2)
benefi t from attractive schemes covering education,
health, retirement, loans, disability and invalidity Ratio of the basic salary of women to men for
coverage, as well as fi nancial assistance. Plant management staff and shop floor associates category is
employees get furnished or unfurnished accommodation 0.95 and 0.97 respectively. (GRI 405-2)
according to their entitlement while their families enjoy
round-the clock healthcare at well-equipped healthcare Parental Leave
centres run by the Company in its premises as well as by
Paid maternity leave has been a long tradition at ACC.
professional health care providers operating in nearby
The majority of women who avail of maternity leave
cities, recreational and cultural facilities, and subsidised
return to work, invariably involving no loss of continuity
education at excellent company schools.
in position or job content. In 2018, 15 entitled women
Temporary or part-time staff do not receive the same took maternity leave, of whom 18 returned to work
benefi ts as full-time or permanent staff , though these including 7 from previous year, 2 were still on leave while
benefits compare well with local market practice. 2 resigned. This facility of parental leave is not open to
Nevertheless temporary or part time staff do get covered male employees. (GRI 401-3)
under various social welfare legislations along with full
time or permanent staff. (GRI)
Engaging Employees
Year-round activities create engagement at various
Other Aspects levels for our employees. Quarterly townhall webcasts
A minimum notice period of 15-30 days is typically connecting all our employees from the shopfloor to the
provided to employees and their elected representatives sales offices to the corporate offices help engage them
before the implementation of any significant operational behind our business priorities and performance in a
change that could substantially affect them. (GRI 402-1) transparent manner.
‘Sitaron ki Khoj’:
A national artistic talent
‘Innovate to Excel’
hunt to give ACC employees
is an annual national
and their families the
competition which urges
opportunity to shine and be
employees to incorporate
recognised for their talent in
innovation into everyday
front of a large audience. More
operations. Participation
than 1,000 participants across
and engagement levels
locations displayed a variety
have grown tremendously
of singing, dancing and more
over the past 14 years of the
talents with tremendous
competition.
skill and enthusiasm.
63
5.3
Human Rights
At ACC, we are committed to respecting and Awareness of Human Rights

protecting human rights wherever we conduct
All aspects of human rights are covered under the
business. ACCs Human Rights Management System
Code of Business Conduct as well as in various human
applies to all our stakeholders and is mandatory. This
resource policies and practices. Online or face-to-face
system looks at our own behaviour as well as at the
training is conducted for all employees to make them
value chain, in particular the supply side and third
aware of all aspects of the Code which includes human
party service contractors.
rights aspects. In 2018, no instances of human rights
Violation of human rights is unacceptable at ACC. We violations by way of incidence of child labour, forced
strictly adhere to our values of equality and dignity or compulsory labour etc. were recorded across the
for all and we adhere and comply to all local laws and company. (GRI 412-1)
regulations relating to fair treatment of employees and
workers, whether engaged directly or by contractors, No Discrimination
vendors, service providers and other stakeholders in
The company has complied with the requirements of the
matters such as minimum wages, recruitment and
Sexual Harassment of Women at Workplace (Prevention,
promotion, working hours, equal opportunity, diversity,
Prohibition and Redressal) Act, 2013 and rules framed
anti-discrimination, compensation and dismissal, and
thereunder. A policy is in place for the prevention and
other benefits and welfare.
redressal of sexual harassment at the workplace which
covers all women - permanent, temporary or contractual
and has been communicated widely internally. Redressal
of complaints relating to sexual harassment is overseen
by an internal committee of four management staff,
including three women. One nodal person nominated
We are committed to the principles in each unit receives and forwards complaints either to
of the internationally recognised the First Instance Person (FIP) who is a woman or directly
standards such as universal
declaration of human rights, core to the committee. There were no complaints relating to
labour standards of ILO, OECD incidents of discrimination including sexual harassment.
guidelines for multinational (GRI 406-1)
enterprises.
64
Freedom of Association and Security Practices

Collective Bargaining Induction and orientation of the company’s security
ACC supports the freedom of association of employees staff, as well as third party third party service providers
and multiple unions exist at different units. We have providing security personnel, includes training in human
maintained a healthy tradition of maintaining a conducive rights aspects as laid down in the Code. (GRI 410-1)
and fulfilling employee relations environment. ~43%
of permanent employees are members of recognised Rights of Indigenous Peoples
employee associations. There are recognised trade unions The organisation respects local government regulations
affiliated to various central trade union bodies. Shop on provisions of the rights of indigenous people and
Floor Associates are members of their respective unions there were no violations in this respect. (GRI 411-1)
and covered by a collective bargaining agreement which
includes notice period and provisions for consultation and
negotiation. No complaints were recorded during the year.
As a testimony of the same, the Company has recently
signed a wage settlement with unions operating in its
different cement manufacturing units on 20th May 2019
which will remain in operation till 31st March 2022. (GRI
402-1; GRI 407-1; GRI 102-41)
Child and Forced Labour

Our Code strictly forbids the practice of child labour
as well as forced or compulsory labour across the
organisation. Our procurement policy does not permit
business to be conducted with any vendors or service
providers known to engage in such practices. No violations
were reported during the year. (GRI 408-1,409-1)
65
5.4
Community Development &
Social Responsibility
ACC TRUST is the Corporate Social Responsibility (CSR) Best practices and development principles are adopted
arm of ACC, committed to fuelling the development in the management of The Company’s community
of communities around ACC’s business presence. ACC development agenda adopts best practices and
TRUST reaches out to more than 185 villages across India development principles, uses Participatory Rural
impacting over half a million individuals annually through Appraisal (PRA) tools to conduct needs assessment,
its diverse CSR initiatives. develop village level micro-plans, monitor project
implementation, completion and evaluation.
Planning and Implementation Priority is given to marginalised people such as the
CSR projects are designed, implemented on the basis of landless, farmers with small land holdings, and woman-
need-assessment reports and CSR Policy of the Company headed households. Importance is place on community
which meets the statutory requirements of Schedule ownership and contributions as it ensures sustenance of
VII of the Companies Act, 2013 and is in consonance the project through the self- governance model.
with all the UN Sustainable Development Goals except
During the annual Social Audit, Stakeholder Engagement
four not directly applicable to our operations. Through
Surveys (SES) are conducted to receive community
our ACC TRUST, we deliver integrated community
feedback; ongoing initiatives are reviewed and project
development and capacity building interventions
outcomes assessed.
with particular focus on economic upliftment of the
vulnerable and marginalised sections of society. Projects
are planned and undertaken in an inclusive manner
with a Community Advisory Panel (CAP) that includes
community representatives and opinion leaders, and
implemented by the CSR team along with partners such
as NGOs, academic, corporate and government bodies.
Quarterly meetings are held with the CAP to review
progress and suggest course correction.
Golden Peacock Award

for Corporate Social
Project Thematic Areas Responsibility
DISHA Vidya WASH

(Sustainable (Water,
Livelihood) Utkarsh Sanitation &
(Quality Hygiene)
Education)
GRI 203-1,2
66
Social Audit
A team of experts from the social sector and academia
led by the Head of Dialogue of Civilisations (DOC)
Research Institute gGmbH, Berlin conducted an
independent third party social audit of CSR work
(expenses, impact and outcomes) done at all ACC
plant sites. Based on field findings on parameters of
compliance, relevance, effectiveness, efficiency, rigor of
implementation and sustainability, each plant was given
a performance score for 2018 which was included in
ACC’s Performance Management System. The social audit
at ACC which has taken place for the 5th consecutive year
includes ~30 days of field assessment and reporting.
CSR Footprint
ACC spent ` 20.45 crore on CSR in 2018, which is 2.09%
of the average net profit of the Company during the last
three years. (GRI 413-1,2)
The social audit at ACC which has

taken place for the 5th consecutive
year, includes ~30 days of field
assessment and reporting
Most Innovative CSR

Project for Vidya Utkarsh by
Government of Odisha
67
Success stories
ACC DISHA ACC Vidya Utkarsh

Transforming lives Focusing on quality of education
The livelihood project for a better India Educating future generations

For Wadi resident Basheer Ahmed, growing ACC’s efforts to empower students in Odisha were
up without a father’s support, forced him to recognised by the Government of Odisha at the Make
drop out of school after Class 8 and take up in Odisha Conclave 2018.Naveen Patnaik, Hon’ble
odd jobs at the young age of 12 to support Chief Minister of Odisha, felicitated ACC with the
his family. He pursued odd jobs at a food stall ‘Most Innovative CSR Project’ award for Vidya Utkarsh,
or as a waiter but lacked a steady income. a project that aims at facilitating the reach of quality
A friend of Basheer’s recommended he join education to every child in the host community
the Refrigerator and AC mechanic course at
Nine-year-old Rohit Mahananda from Bandhapada
the DISHA Centre at ACC Wadi. The Centre
village, Piplipali, had difficulty staying focused on
has 10 classrooms and a conference hall with
his studies, with a low attention span in class, due
modern facilities to train 500 people at a
to his family’s condition. His father is a daily wage
time. The six-month long course enabled him
labourer and his mother a homemaker. Rohit often
to become a skilled mechanic and he landed
runs errands for his family, leaving him little time and
a job at the IFB service centre in Gulbarga.
energy to study or engage with his peers.
Says 20-year-old Basheer, “My mother is
proud of me. I am happy that I can support When the ACC TRUST team started its intervention
my family with my salary.” in Piplipali Primary School it found Rohit to be
a disengaged, non-participatory student, sitting
silently at the back of the class. He expressed to the
team, his fear of the noisy classroom and inability
to understand what was being taught. For children
like him, ACC TRUST has opened a ‘Children’s Club’
at each government school in the area. Rohit was
encouraged to enroll in the club where a few students
gather to participate in different activities such as
drawing, paper craft, toy making, dance, poetry,
singing and skipping. Slowly, Rohit began interacting
in the club and also in the class and his interest in
the school curriculum improved dramatically. His
improvement and wellbeing is monitored by ACC
TRUST. Rohit’s parents are so appreciative of the
change in him.
68
WASH
(Water, Sanitation & Hygiene)
Achieving water positivity through the integrated water

management
Babita Bouri was troubled by water shortages throughout

the year. For the dwellers of her Shunuri village, West Bengal,
the nearest water body was 1 km away from the village. The
water scarcity affected agriculture and elderly care in the
village. ACC TRUST intervened and through their Integrated
Water Management initiative the team at ACC Damodhar
excavated a new pond in the village. Named Gourango Bandh,
the new pond has a storage capacity of 33,198 KL. Agriculture
is once again thriving in the village and Babita Bouri and her
fellow village women are taking advantage of the pond to
create an alternative livelihood for their SHG. The SHG can
earn ` 1,20,000 through fish farming per year using the pond
water. Besides this, they can also earn a considerable amount
by tending to the community kitchen garden and through
sustainable agriculture. Babita’s SHG is on its way to becoming
financially self-sufficient.
Describing the benefits to her life that water availability has

brought about, Babita Bouri says, “We used to face water
scarcity throughout the year. With ACC TRUST’s pond, our
SHG, Vivek Swanirbhar Sangha, is engaged in fish cultivation
and growing a community kitchen garden on the pond bund.
Apart from this, paddy cultivation through SRI technique is also
practised using this water. We are very thankful to ACC TRUST”
69
ACC CSR - 185
Making a Difference Footprint 2018
Villages covered
EDUCATION
44,381 beneficiaries of education initiatives
31,421 children & 160 schools impacted through

education programmes
670 Student scholarships
E-learning and interactive kiosks introduced in 53

schools
Connected 10 schools through internet
60 Teachers and assistants trained
69 Libraries in community schools
WATER & SANITATION

1.08 lakh Beneficiaries of WASH initiatives
1,187 Household toilets constructed
16 Villages supported to achieve Nirmal Gram Status
116 Schools fitted with 100% sanitation
68,015 Beneficiaries of drinking water initiatives
4,414 People benefitted from pond

excavation
290 Borewells repaired & recharged
11 Rain Water Harvesting structures
70
SKILL BUILDING HEALTH

Beneficiaries of sustainable livelihood initiatives- 224 Health Camps conducted, benefitting 55,052
39,382 people
2,303 Youth benefited from placement-linked 4,800 participants in #SaveKidsLives campaign

employability programmes
3,000 people received counseling, testing &
132 new SHGs created treatments for HIV/AIDS
Cumulative no. of SHGs 1,562 305 Anganwadis with 12,581 children supported
Supported 1,430 existing SHGs
457 SHGs with NABARD ‘A’ level rating
5199 Women members of NABARD ‘A’ level rated

SHGs
Total Savings of SHGs: ` 4.33 Cr
105 Farmer’s Groups (cumulative) with 1,290

members
17,034 farmers benefited from better methods of

agriculture and animal husbandry.
4,80,906
Population benefited
71
Case study:  ACC leaped into action and was on site within 24
Rebuilding lives in Kerala hours
In August 2018, torrential rains hit many parts of  Set up a Core Action Group and Control Centre
Kerala, causing large scale flooding and landslides,
leaving behind unimaginable destruction to homes,  In 48 hours, ACC Help kiosks, ACC Help Vans,
schools, hospitals and civic infrastructure. logistics hubs for relief material distribution,
ACC salutes the spirit of the people of Kerala and volunteer task force deployed
their resilience, courage and sheer determination
with which they faced one of the most daunting
times. We feel privileged to have participated and
assisted the brave citizens of Kerala as they built the
communities.  Leadership team led the relief effort
 A massive collaborative effort involving

employees, dealers, CFAs, and plant
rehabilitation teams
 In-house professional and technical personnel

with skills such as plumbing, electrical,
carpentry, specialised cleaning and masonry,
from Madukkarai plant deployed to help clean,
repair and rehabilitate schools, homes, toilets
and more.
 Directors & employees contribution

supplemented by Company contribution
 17,000 relief kits of food, cleaning, clothing,

utensil kits distributed
 120 classrooms, school infrastructure, homes

rehabilitated
 16,700 families assisted
72
We, the present generation, have the responsibility to act as a trustee
of the rich natural wealth for the future generations. The issue is not
merely about climate change; it is about climate justice.
- Prime Minister Narendra Modi
7.0
Annexure
7.1 Assurance Statement

7.2 Performance Table
7.3 United Nations Global
Compact
7.4 Glossary
7.5 Our Network
> Canna Indica at ACC Gagal Mines, Himachal Pradesh

7.1
Assurance Statement
74
75
76
7.2
Performance Table
Unit 2016 2017 2018 GRI Standards

Economic Value Generated
Gross Income ` Crores 14453 18867 20883
Operating Costs ` Crores 8554 11289 11249
Economic Value Distributed
As remuneration including retirement benefits
` Crores 755 881 819
for Employees
201-1
Contribution to Government as taxes and other
` Crores 4008 6796 5331
levies
As dividend to Shareholders ` Crores 319 282 319
Community investments ` Crores 22 20 22
Finance Cost ` Crores 83 89 102
Retained with the Business ` Crores 712 1566 985
Procurement and Supply Chain
Total No of suppliers no 10,796.00 10,413.00 9,517.00
Indian suppliers (local) no 10,704.00 10,322.00 9,442.00
International suppliers no 92.00 91.00 75.00
Number of Suppliers screened through 204-1
Self Assessment Questionnaire (socials, no 464.00 590.00
environmental aspects)
Monetary value of payments made to suppliers ` Crores 9,100.00 10,361.00 12,784.00
Proportion of spending on local suppliers % 97.24 97.29 96.82
Raw materials- Cement
Limestone Million tonnes 22.41 24.31 24.86
Gypsum Million tonnes 0.86 1.17 1.18
Alternative Raw material Million tonnes 0.33 0.32 0.37
Slag Million tonnes 2.68 3.53 3.18
Fly-ash Million tonnes 3.90 4.48 5.74
301-1
Additives Million tonnes 0.02 0.10 0.10
Others (Bauxite, Iron ore etc.) Million tonnes 0.67 2.07 1.67
Lubricating oil (tonnes) tonnes 489.00 524.00 471.00
Grease (tonnes) tonnes 167.00 153.00 137.00
Weight of bags consumed tonnes 29,992.00 27,248.00 36,374.74
% recycled materials used % 22.38 23.20 25.03 301-2
Raw materials- RMX
Cement tonnes 6,33,830.00 7,80,083.00 7,53,667.00
Slag tonnes 53,381.00 43,784.00 75,725.70
Flyash tonnes 1,77,670.00 1,95,316.00 1,76,693.30
Additives tonnes 8,312.00 9,369.00 9,547.00
301-1
Sand tonnes 18,59,552.00 21,45,884.00 20,82,169.00
Aggregates tonnes 23,90,050.00 27,55,088.00 29,42,832.00
Lubricating oil (tonnes) tonnes 20.93 93.50 19.50
Grease (tonnes) tonnes 8.56 9.60 8.20
GHG Emissions - Cement
Total CO2 Emissions - Gross tonnes 1,27,37,840.00 1,44,91,480.50 1,44,42,416.54 CSI
Total CO2 Emissions - Net tonnes 1,26,28,887.00 1,43,51,798.66 1,43,00,900.31 CSI
kg/tonne of
Specific CO2 Emissions - gross cementitious 551.00 534.00 511.00
material
305-4/CSI
kg/tonne of
Specific CO2 Emissions - net cementitious 547.00 528.00 506.00
material
Scope 1 emissions cement tonnes 1,48,56,102.00 1,66,66,819.09 1,66,36,629.78 305-1
Scope 2 emissions cement tonnes 5,44,035.00 5,95,431.27 5,34,401.00 305-2
Scope 3 emissions cement tonnes 5,39,067.00 6,75,988.10 6,66,259.00 305-3
77
GHG Emissions - Concrete
Scope 1 emissions concrete tCO2 3,015.00 4,275.15 3,297.00 305-1
Overall CO2 reduction achieved (scope-1
&2)#
On account of thermal savings(1) tCO2 2,451.00 35,746.31 4,067.00
On account of electrical savings(2) tCO2 Nil 1,08,113.16 88,464.00 302-4, 305-5
On account of clinker factor improvement tCO2 Nil 5,31,861.00 3,97,293.00
Note:
(1) CO2 emission reductions on account of thermal energy is calculated value.
(2) CM Emission Factor (CO2 Baseline Database for the Indian Power Sector – V 11 – Apr 2016 – by Central Electricity Authority) was used for calculating
the CO2 emissions on account of electrical savings.
Emissions*
g/t clinker 1,966.91 2,020.62 1,718.10
NOx g/t cement 1,289.25 1,319.30 1,051.30
t 29,880.65 35,040.30 29,810.30
g/t clinker 128.74 136.20 127.70
SOx g/t cement 84.38 88.93 78.20 305-7/CSI
t 1,955.72 2,361.89 2,216.10
g/t clinker 41.50 38.93 28.50
Dust g/t cement 27.24 25.41 17.40
t 630.52 675.01 494.30
* The emissions reported are based on Kiln stacks only
Energy Consumption - Cement
Kiln Fuel Consumption
Coal+Petcoke TJ 45,927.00 51,695.18 51,417.00
Diesel oil TJ 70.00 71.05 62.00
Alternative fossil and mixed fuels* TJ 1,241.00 1,712.02 1,744.00
Biomass fuels TJ 304.00 501.32 648.00
Non-Kiln Fuel Consumption
302-1
Coal+petcoke TJ 23,136.00 24,305.77 24,510.00
Diesel oil TJ 8.00 9.65 7.00
Alternative Fuels TJ 98.00 290.91 100.00
Alternative biomass fuels TJ 151.00 131.04 167.00
Electricity Purchased/Imported MWh 5,66,703.00 6,20,240.00 6,01,649.00
Energy consumption outside the organisation** TJ 7,275.00 9,122.00 8,991.00 302-2
Specifc Power consumption upto and including kWh/ton
73.06 69.80 69.01
clinker prod clinker
kWh/ton
Specifc Power consumption upto and including
cementitious 84.62 80.30 77.81
cement grinding 302-3
material
kWh/ton
Specifc Power consumption upto and including
cementitious 87.04 82.42 79.83
cement grinding, colony auxillaries
material
* As per WBCSD protocol, alternative fossil fuel comprises of waste oil, waste tyres, plastics, solvents, impregnated saw dust etc
** Considered diesel as fuel consumed in transportation
Energy Consumption - RMX
Diesel Oil TJ 41.00 43.00 43.30
Electricity purchased MWh 7,054.00 5,436.00 5,247.00 302-1
Energy consumption outside the organisation* TJ 561.00 355.00 592.00
* Considered diesel as fuel consumed in transportation
78

Total Direct & Indirect Energy
Total Power Generation TJ 23,393.00 25,696.00 5,876.00
Total Renewable Energy Generation Million Units 36.51 37.37 34.73
% of RE in total power consumption % 1.95 3.42
Renewable Energy Certificates Purchased MWh 69,336.00 76,080.00 97,415.00
Total Green Energy Million Units 38.18 43.92 80.68 302-1
Power and fuel expenses ` Crores 2,157.00 2,714.00 2,998.00
GJ/tonne
Thermal energy efficiency 3.12 3.10 3.09
clinker
Kwh/tonne
Electrical energy efficiency 88.66 84.33 81.13
cement
Waste type
Hazardous waste
Waste oil litres 83,633.00 1,85,063.00 1,33,246.90
Grease kgs 50,232.00 50,490.00 52,046.00
Others (Biomedical waste, e waste, used
tonnes 37.03 59.00
batteries) 306-1
Non-hazardous waste
Steel scrap (1) tonnes 30,635.00 12,579.09 11,810.44
Others(2) tonnes 5,098.00 4,411.73 7,329.66
Filter bags no 1,13,671.00 92,908.00 81,510.00
Note:
1. Steel Scrap includes castings, waste steel, MS drums, wrapper scrap, iron scrap, grinding balls, HC lining plate, table liner, HC grinding media, etc.
2. Others includes waste cement bags, conveyor belts, wood, copper, plastic bags, electrical cables, empty glass bottles, aluminum, tyres, paper, PVC
drums, HDPE wrapper, etc.
Total water withdrawal -
cement+CPP+colony
Surface water million m3 5.44 6.68 6.71
Harvested rainwater million m3 6.85 6.76 6.74
303-1/CSI
municipal water million m3 0.07 0.14 0.09
Ground water million m3 1.99 2.00 1.17
Percentage of sites with water recycling % 88.24 100.00 100.00
Total Quantity of Water Treated and Reused
% 9.10 10.50 12.15
Annually 303-3
Total Quantity of Water Treated and Reused
million m
3
1.31 1.63 1.68
Annually
Local Impacts
% of sites with Community Engagement Plan % 100.00 100.00 100.00
CSI
% of sites with Quarry Rehabilitation Plan % 100.00 100.00 100.00
Total water withdrawal - RMX
Surface water - RMX million m3 -
Harvested rainwater - RMX million m3
303-1
Municipal water - RMX million m3 0.48 0.37 0.78
Ground water - RMX million m
3
0.32 0.64 0.22
Health and Safety Parameters
Employee Fatalities no 0.00 1.00 0.00
Fatality rates (directly employed) no 0.00 0.67 0.00
Contractor Fatalities (onsite) no 5.00 0.00 0.00
Contractors Fatalities (off site) no 5.00 4.00 6.00
Employee Lost Time Injury (LTI) no 16.00 7.00 4.00 403-2, 9/CSI
Employee Lost Time Injury Frequency Rate
no 0.90 0.41 0.26
(LTIFR)
Employee Injury Rate (IR) no 1.33 0.94 0.81
Employee Lost day rate (LDR) no 53.80 18.95 6.18
79
Unit Female Male Female Male Female Male GRI Standards
Total Employee - By Category
Management Staff no 291 7542 274 7148 218 3611
Non management staff no 247 3975 227 3843 44 2844
Retainers/Advisors no 43
102-8
Third party employees no 8436 7914 8312
Casual employees no 29 27 14
Total no 15043
Total Employee - By Age
<30 no 129 1409 110 1229 102 1030
30-50 no 127 3792 128 3734 132 3680 102-8
>50 no 57 2319 36 2185 28 1759
EmployeeTurnover - By Age
<30 no 34 195 27 160 22 136
30-50 no 16 204 11 224 17 318 401-1
>50 no 9 440 7 332 14 569
New Hires - By Age
<30 no 7 140 18 111 25 216
30-50 no 9 178 9 147 6 150 401-1
>50 no 2 8 1 9 1 7
Annual Performance
Managers who Received annual performance no 247 3,675 227 3,843 218 3,611
Non- management employees who received 404-3
no 44 3,567 47 3,305 44 2,858
annual performance
Training Hours - By Category
Management Staff hrs 126.00 2,417 3,699 93,761 4,425 1,01,650
404-1
Non-management Staff hrs 45.00 2,286 874 22,142 30 26,657
Number of training hours
For Health and safety hrs 1408 219749 534 30836 549 30849
For IT training hrs 100 1250 13 364 226 3643
For Management skills hrs 2039 34346 2616 41221 1436 41837
403-5, 404-1, 412-2
For Environment & sustainability hrs 250 5110 96 980 18 1493
Anti-corruption policies & procedures hrs 12 446 59 831 144 2507
Other Trainings hrs 1522 32138 408 11784 2082 47978
80
7.3
United Nations Global Compact
ACC became a signatory to the United Nations Global Compact (UNGC) in 2006 and has since then periodically
affirmed adherence to its ten principles. Various chapters of this Sustainable Development Report explain at length the
organization’s response to the requirements of the ten principles. The following table indicates the relevant chapter of
this report where each principle is addressed. This report may thus be read as the Communication on Progress (CoP)
required to be disclosed by signatories of the UNGC.
S. No Principle Chapter
Human Rights
1 Businesses should support and respect the protection 5.3 Human Rights
of internationally proclaimed human rights; and
2 Make sure that they are not complicit in human rights 5.3 Human Rights
abuses
Labour
3 Business should uphold the freedom of association
and the effective recognition of the right to collective
bargaining;
4 The elimination of all forms of forced and compulsory 5.2 People Processes
labour; 5.3 Human Rights
5 The effective abolition of child labour; and
6 The elimination of discrimination in respect of
employment and occupation
Environment
7 Businesses should support a precautionary approach 4.1 Raw Materials
to environmental challenges; 4.2 Climate Change
8 Undertake initiatives to promote greater environmental 4.3 Energy
responsibility; and 4.4 Circular Economy & Managing Waste
9 Encourage the development and diffusion of 4.5 Water
environmentally friendly technologies 4.6 Biodiversity
4.7 Other Emissions
4.8 Sustainable Construction
Anti-Corruption
10 Businesses should work against corruption in all its 2.8 Compliances and other aspects
forms, including extortion and bribery
81
7.4
Glossary
Alternative Fuels and Raw Community Advisory Panel Employee Lost Time Injury Green Building - A building
Materials or Resources (AFR) (CAP) – An informal but Frequency Rate - Refers to which uses less water,
- Inputs derived from waste representative group of the rate of occurrence of optimises energy efficiency,
streams contributing energy persons selected as accurately workplace incidents that result conserves natural resources,
and/or resource recovery representing views of the in an employee’s inability generates less waste and
Bag House - Air pollution community in matters to work the next full work provides healthier spaces for
control equipment that concerning its social needs and day. This is calculated as the occupants, as compared to a
removes particulates from flue development schemes number of lost-time injuries conventional building.
gas released in manufacturing Concrete - A building material within a given accounting Greenhouse Gases - Gases
processes produced by mixing cement, period relative to the total that absorb and emit
water and aggregates number of hours worked in the radiation within the thermal
Biodiversity - Refers to the same accounting period.
variety of life on earth - the comprising sand and gravel or infrared range of the earth’s
different animals, plants and crushed stone. Employee Lost Working atmosphere.
micro-organisms, their genes Co-processing - The act of days - Those days on which, IUCN - The International Union
and the ecosystems of which adapting an existing industrial because of occupational injury for Conservation of Nature,
they are a part. process in a single combined or illness, the employee was an international organisation
operation, whereby certain away from work or limited to working for natural resource
Blended Cement – Hydraulic restricted work activity.
cements consisting essentially so-called ‘waste’ materials may conservation.
of an intimate and uniform be put to use as alternative Environmental Product Kiln - Large rotating cylindrical
blend of ordinary Portland fuel or raw material in cement Declaration (EPD) - A uniform industrial oven used in the
cement with either slag or fly kilns, dryers and captive power way of quantifying and manufacture of cement
ash plants disclosing the environmental clinker. In this report, “kiln”
Corporate Social Responsibility impact of a product or system. always refers to a rotary kiln.
Captive Power Plants (CPP) -
Power plants or generation (CSR) - The commitment of Ethical View Reporting A cement kiln is believed to
sets set up by an industry businesses to contribute to (EVR) - The company’s new be among the largest moving
to meet its own power sustainable development, mechanism to report concerns machines.
requirements. working with stakeholders, about unethical behavior, Life Cycle Assessment – An
local community and society at frauds and violation of the approach to assess the
Carbon Footprint - The total set large to improve their quality Company’s Code of Conduct
of greenhouse gas emissions environmental impacts of a
of life. We use the term to refer and Ethics Policy product in all stages of its life
caused by an organisation. to community development. FICCI - Federation of Indian Limestone – A sedimentary
Cementitious Material - Total Central Pollution Control Chambers of Commerce and
clinker produced plus mineral rock composed of calcium
Board (CPCB) - A statutory Industry, an association of carbonate used as the main
components consumed for organisation under the business organisations in India
blending and production of input in cement manufacture.
Ministry of Environment Fly Ash - Waste particulate
cement substitutes, including and Forests responsible Material Aspects - Topics
clinker sold, excluding clinker residue from thermal power that reflect the organisation’s
for maintaining national plants or incineration plants
bought. standards under a variety significant economic,
Cement Sustainability Initiative of environmental laws, in Fossil Fuels - Non-renewable environmental and social
(CSI) - A global group of 24 consultation with zonal offices, carbon-based fuels like coal impacts or those that
major cement producers set and local governments. and oil, etc. substantially influence
up under the World Business Geocycle - The brand name stakeholders’ assessment and
Debottlecking - A technique of decisions.
Council for Sustainable optimising production capacity under which LafargeHolcim
Development for the pursuit of at a plant by modifying the offers sustainable solutions for Materiality - The threshold at
issues concerning sustainable configuration of equipment waste management. which an issue or indicator
development in the cement or workflow or eliminating Global Reporting Initiative (GRI) becomes sufficiently important
sector. bottlenecks that limit - An international framework that it should be reported.
Clinker - An intermediate throughput. recommended for reporting MT – Metric Tonne
product in cement Employee Lost Time Injury - A progress on Sustainable MW – Megawatt, a unit of
manufacture that is produced work-related injury after which, Development. power equal to one million
by sintering and fast-cooling the injured person cannot GPS - Global Positioning watts
ground limestone work for at least one full shift / System
Clinker Factor - The percentage full working day.
of clinker in cement
82
Needs Assessment - A Portland Pozzolana Cement Social Audit – A structured way UN Global Compact (UNGC) -
systematic process to acquire (PPC) - Cement produced by of evaluating an organisation’s A UN initiative to encourage
an accurate understanding inter-grinding a Pozzolanic social responsibility global businesses to adopt
of a community’s needs material such as fly ash with performance in terms of its ten principles covering human
and priorities in the context clinker and gypsum. schemes, expenditures and rights, labour standards,
of its economic and social Portland Slag Cement (PSC) outcomes environment and anti-
development - Cement produced by inter- Stakeholder - Individuals corruption.
NOx – A generic term for grinding slag with clinker and or groups whose actions VCCE - Value Creation in
Nitrogen Oxides, which usually gypsum. significantly affect or can be Competitive Environment
refers to it as an air pollutant. Public Private Partnership affected by an organisation’s Vertical Roller Mill (VRM) - A
NPS - Net Promoter Score, (PPP) - A government service activities, products or services. type of grinding machine
an index used to measure or private business venture Stakeholder Engagement used to grind materials into
the willingness of customers which is funded and operated - The process by which an extremely fine powder. A VRM
to recommend a company’s through a partnership of organisation involves its is now recognised as standard
products or services to others. government and one or more stakeholders, that is, the energy efficient equipment to
This is also used as a proxy to private sector companies. people who may be affected by grind clinker into cement.
gauge customer satisfaction. Radio Frequency Identification its decisions or can influence Waste Heat Recovery –
Ordinary Portland Cement Device (RFID) - The wireless the implementation of its Generating power by utilising
(OPC) - Cement made by inter- non-contact use of radio- decisions. waste heat from preheater and
grinding clinker and gypsum. frequency electromagnetic Sustainable Construction cooler gases.
Participatory Rural Appraisal fields to transfer data, for the - Building in a way that World Business Council for
(PRA) – A community-centric purposes of automatically is socially, economically, Sustainable Development
approach to development identifying and tracking tags environmentally, functionally (WBCSD) – A CEO-led
that engages communities attached to objects. and aesthetically balanced organisation of forward
in all phases of development Rain Water Harvesting (RWH) - to meet today’s needs and thinking companies that
programmes from identifying Techniques used for collecting, to provide and conserve galvanizes the global
needs and formulating storing and using rainwater resources for future business community to
schemes for implementation generations. create a sustainable future
Ready Mixed Concrete
and monitoring. (RMX) - Concrete specifically Sustainable Development (SD) for business, society and the
Perform Achieve Trade (PAT) manufactured for delivery to - Development that meets the environment.
Scheme - A trading scheme construction sites in a freshly needs of the present without
aimed to reduce energy mixed or unhardened state. compromising the ability of
consumption in industries RMX is the acronym we use at future generations to meet
across India using market ACC, though most others refer their own needs. SD is the
oriented mechanisms. The to it as RMC. acronym we use at ACC.
scheme is designed and Self-Help Group (SHG) - A Sustainability Reporting -
implemented by the Bureau of village-based voluntary The practice of measuring,
Energy Efficiency (BEE), under support group usually disclosing and being
the Ministry of Power, India. composed of 10–20 local accountable to internal and
Profit After Tax (PAT) - It is women or men who come external stakeholders for
the net profit earned by the together to address a shared organisational performance
company after deducting cause or objective. towards the goal of sustainable
all expenses like interest, development
Slag - A non-metallic product
depreciation and tax. consisting essentially of glass Thermal Substitution Rate
Personal Protective Equipment containing silicates, allumino- (TSR) - The amount of energy
(PPE) - Protective clothing, silicates of lime and other used from alternative fuels
helmets, goggles, or other bases. It is obtained as a waste as a percentage of the total
garments or equipment by product in the manufacture energy consumed in the
designed to protect the of pig iron in a blast furnace or process.
wearer’s body from injury. electric furnace. Tolling - An arrangement
Petcoke - Petroleum coke SO2 – The chemical term for in which a company with
which is a carbon solid derived sulphur dioxide, usually an air specialised equipment
from oil refinery coker units or pollutant that plays a critical processes raw materials
other cracking processes. role in global warming. or semi-finished goods for
another company
83
7.5
Our Network
84
content partner: thinkstep
design partner: SGA Adsvita
ACC Limited
Registered Oɝce
Cement House
121, Maharshi Karve Road
Mumbai 400 020, India.
www.acclimited.com
facebook.com/ACCInd
in. linkedin.com/company/acc-limited
youtube.com/user/ACCCementOɝcial

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ACC LIMITED

SUSTAINABILITY REPORT 2018

Reduced net CO2 emissions per tonne

Used ~11 million tonnes of waste

Reduction of Freshwater withdrawal

WATER & NATURE

Approximately half a million people

By the year 2100 there will be an estimated 11.2 billion

At ACC, we have embedded sustainability into our

We support sustainable development by providing

I’d like to thank all the employees of ACC for everything

Climate Circular Economy Water & Nature People & Communities

Reduce lost Time Injury

Benefit 3.25 million

Note : Baseline year is 2015 unless stated otherwise

> Water harvesting at ACC Kymore

> Streak-throated swallows at ACC’s Sindola mines in Chandrapur, Maharashtra

The report was compiled and steered by ACC’s Environment &

ACC is among the first in India to demonstrate

`14,477 6,731 50,000+

N. S. Sekhsaria, Chairman Golden Peacock Award for Excellence

Note: Mr. Ashwin Dani, Mr. A R Gandhi and Mr. F K Kavarana

Leadership & Organisation Organisation Structure, Roles and

Nomination and Remuneration

Committees (N&R) Committee

of the Board Corporate Social Responsibility

Risk Management Committee

In order to minimise the impact of inflating slag prices,

Risk Mitigation & Opportunities

Charters and Memberships n. The Institute of Company Secretaries of India

ACC is a member of various bodies of trade, commerce o. Employers’ Federation of India

ACC has received the highest

Key Concerns • Meetings, presentation, reports and

Key Concerns Mode of engagement

Key Concerns Mode of engagement

Key Concerns Mode of engagement

Key Concerns Mode of engagement

Key Concerns Mode of engagement

Key Concerns Mode of engagement

Key Concerns Mode of engagement

Key Concerns Mode of engagement

Key Concerns Mode of engagement

Identification: Prioritisation: Review and validation:

Internal 4 Supply Chain Management 23 Health and safety

Related Party Transactions Employees received extensive training through e-learning

ICAI Award for Excellence 2016 2017 2018

Net Sales, Operating cEMENT sALES Corporate social

1,507 1,537 1,474 1,909 2,045

Corporate Profit Before Tax & Average capital

ACC’s superior quality products, services and expertise Innovation

Portland Slag Cement ACC has also started

A Valuable and Viable product

Details of these two unique services are available

Customer-Centricity Resolving Complaints

ACC sells ~78% of its cement in retail i.e. “Business to

Customer service engineers at each Sales Unit meet

Care is taken to ensure that all these activities are

ACC’s branding team has effectively used social media to

Critical Success Factors Logistics Planning and

Reduction in rail lead by 4%