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The Consulting Competency Circle

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99 views5 pages

The Consulting Competency Circle

Uploaded by

Lucky Talwar
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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The Consultant’s Competency Circle

A Tool for Gauging Your Success Potential as an Independent Consultant


By Fred Nickols and Harvey Bergholz

The Elements of Success


A tsunami of newbies to the ranks of independent consultants prompts us to reconsider the elements
for success. After nearly forty-five years in this field, we know that 85% is the failure rate within five
years of stepping out on one’s own. Why? The lure of independence, or higher incomes, or even the
chance to fully exercise one’s technical expertise all contribute to the annual flood of entrants; yet, most
simply do not have the requisite knowledge and skill sets to succeed.

We see this requisite package as having three major components: Technical, Consulting, and Business.
Only rarely will an individual bring equal measures of all three when he or she begins that swim against
the tide. In fact, even seasoned consulting professionals have a dominant side of this triangle, or two
strong sides and one weaker, and that is okay; but all three sides must be accounted for in some good
measure to succeed long term.

Figure 1 depicts the Success Triangle. We use an equilateral triangle to suggest the relatively equal
weight needed for the three core competencies: Technical, Consulting, and Business. Right next to it,
in Figure 2, is the Consulting Triangle. We offer this to suggest that consulting is a profession, a process,
and a business – which is why practitioners must have or rapidly develop technical skills, consulting
skills, and business skills.

Figure 1 – The Success Triangle Figure 2 – The Consulting Triangle

© Fred Nickols & Harvey Bergholz 2012 Page 1


The Consultant’s Competency Circle

One useful characteristic of equilateral triangles is that they fit neatly inside a circle, with all three points
touching the circumference as shown in Figure 3 below. Doing so suggests a scale for each skill set
could also fit inside a circle as shown in Figure 4, the Consultant’s Competency Circle.

Figure 3 – Success in a Circle

Figure 4 – The Consultant’s Competency Circle

Figure 4 above and Table 1 on the next page are tools that can be used to estimate robustness,
competency, and level of expertise in each of the three skill sets.

© Fred Nickols & Harvey Bergholz 2012 Page 2


The Consultant’s Competency Circle

Table 1 – Know-How and Skill Sets Needed for Success as an Independent Consultant

BUSINESS KNOW-HOW CONSULTING KNOW-HOW TECHNICAL KNOW-HOW &


& ESSENTIAL SKILL SETS & ESSENTIAL SKILL SETS ESSENTIAL SKILL SETS
Strategy Development Relationship Building Versed in Wide Range of Strategic
Planning Methodologies
Goal Setting & Action Planning Public Speaking Versed in History and Classical
Models: Business Strategies
Managing Professional Services Business Writing Diagnostic Interviewing
(Accounting, Legal, Insurance, IT)
Recruiting and Hiring Talent Meeting Leadership Analytical Reading and Accurate
Interpretation of Standard Business
Documents
Talent Management Interpersonal Communications Market Research
Annual Financial Planning, Budget Active Listening Competitor Analysis
Development
Developing and Managing Alliances Facilitation Use of Tools in Strategic Planning:
or Joint Ventures Customization to Clients and Making
Appropriate Choices
Pricing Services Interviewing Meeting Design
Proposal Writing and Competitive Proposal Writing Meeting Leadership
Bidding Strategies
Long Range Planning for Growth Diagnostics: Identify Root Causes for Writing Strategic Plan Documents
Problems
Compensation Management Creativity: Solutions, Project Design, Leading Client Review Sessions
Implementation Planning
Benefits Design & Administration Change Management Taking Constructive Feedback
Developing and Managing Core Coaching, Guiding Managing Revision Processes
Internal Processes: Communications,
Decision Making, Problem Solving
Project Management Skills Project/Engagement Management Designing Implementation Plans
Skills
Training, Coaching, Developing Decision Making and Problem Guiding, or Collaborating with Client
Talent Solving Management to make Sound
Choices among a Range of
Alternative Strategies
Public Relations; Marketing Work-Alone Self-Discipline Risk Analysis & Mitigation
Time Management Time Management Presentation Skills
Negotiating Delivering Feedback, especially
Negative Realities
Acumen: Business and Financial Comfortable Relating Up, Down, and
Fundamentals Across Organizational Lines
Data Gathering & Analysis
Collaboration

© Fred Nickols & Harvey Bergholz 2012 Page 3


The Consultant’s Competency Circle

Table 1 lists some skill sets/competencies for each of the three areas. Use it to review and reflect on
your own skill/competency levels. (Note that the Technical column in the example pertains to Strategic
Planning. If that’s not your technical specialty, fill in the skill sets and competencies essential to your
technical specialty).

After reviewing Table 1, rate yourself in each skill area. Here is a scale you can use:

0 – No skills (not very likely).


1 – Minimal skills
2 – Average skills
3 – Differentiated skills
4 – Expert

Place a dot on the line where your self-rating falls. Do this for all three scales and then connect the
three dots to see what kind of a triangle your skills represent.

Now, think about your strengths and weaknesses. Do this within each skill area and also across the
three areas. What are your strong points? What are your weak points? Where do you excel? Where
do you struggle? Why do you see yourself that way?

You can also have other people rate you. If you do have others rate you, be sure to ask them about the
basis for their ratings. What is it they see that leads them to this or that rating? Can you identify realistic
strategies for developing strengths in those areas where your ratings disappoint?

Figure 5 below shows what happened when one of the authors took a crack at estimating his skill levels.
(Note: Performance Improvement, not Strategic Planning, was used as the Technical Specialty.)

Figure 5 – Fred’s Consulting Competency Circle

Clearly Fred has some work to do on the business side and on the consulting side as well.

© Fred Nickols & Harvey Bergholz 2012 Page 4


The Consultant’s Competency Circle

Figure 6 depicts Fred’s ratings of co-author Harvey Bergholz, including the Strategic Planning skill set in
Table 1. Clearly Harvey’s sustained success as an independent consultant for more than four decades is
well-founded.

Figure 6 – Harvey’s Consulting Competency Circle

So go ahead. Rate yourself and see what kind of triangle you come up with. Then think about whether
or not you want to change it and what you need to work on to expand your Success Triangle.

A Final Comment
If we had to single out one of the three skill sets where many newcomers to consulting could benefit
most from skill development, it would be the Business skill set. For a lucid and compelling examination
of that skill set, see “The Independent Consultant as Equilateralist” by Harvey Bergholz. Available on the
web at https://www.nickols.us/consultant_as_equilateralist.htm

About the Authors


Fred Nickols is the Managing Partner of Distance Consulting LLC (www.nickols.us). Harvey Bergholz is
President of Jeslen Corporation (www.jeslencorp.com)

© Fred Nickols & Harvey Bergholz 2012 Page 5

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