8 Major Impacts of Information Technology On Businesses

Access to
information and capability of information processing has helped in

achieving greater efficiency in accounting and other business processes. ...
Transform these data into business information useful for decision making.
Provide controls to safeguard data.
8 Major Impacts of Information

Technology on Businesses
STEVEN SCHECK
Image Credit: Deposit Photos
The rise of information technology has paved the way for various innovations. With
the digitization of information, more and more businesses are increasingly
leveraging the benefits of digital tools to improve their prospects. Information
technology has been crucial in turning this process into a complete success.
Information technology has dramatically transformed the lives of individuals. It

provides businesses the scope to analyze data and plan business strategies
accordingly. Utilizing information technology means that the data analysis is
accurate, thus optimizing profits.
Information technology has had a major impact on various aspects of businesses.
Let’s take a look at some of these here.
#1. Cloud Computing

The concept of cloud computing is immensely popular among businesses owing to
the efficiency in business operations that it provides. Cloud computing utilizes
information technology to capitalize on its ability to provide improved agility and
time and resource management for businesses.
Increasingly, businesses are shifting to the cloud to leverage its many benefits. It has
been predicted that more than $1 trillion will be impacted in IT spending by the
transition of businesses to cloud computing by 2020.
“Cloud-first strategies are the foundation for staying relevant in a fast-paced world,”
Ed Anderson, research VP at the analyst firm, Gartner pointed out, “The market for
cloud services has grown to such an extent that it is now a notable percentage of total
IT spending, helping to create a new generation of start-ups and “born in the cloud”
providers.”
A good Internet connection and a commendable WiFi connectivity are important to

accomplish this.
#2. Automation of Business Processes

The movement towards increased automation of business processes has gained
traction over the years. It improves efficiency and increases workflow considerably.
Information technology helps in developing automated processes for businesses.

This not only helps in reducing the cost of operation but also saves time. The time
saved can be utilized to focus on other tasks, thus speeding up business processes
significantly.
Processes like billing, tracking metrics, collecting customer data, monitoring certain
processes etc. can be automated easily. There are numerous automation software
that can be utilized for this purpose.
#3. Working Remotely
Implementation of information technology provides the ability to remotely access
your company’s network. As a result, it equips employees with the ability to get the
work done even if they are not physically present at the workplace.
Such agility has a number of benefits. Therefore, it has gained massive popularity. In
fact, according to a U.S. federal government resource, 47% of the employees are
eligible to work remotely.
Ian Adams, head of strategic marketing development at the outsourcing company,

Mitie pointed out, “We’re seeing greater collaboration between HR, IT, property and
facilities management and job titles like ‘workplace director’ making this agile
workplace happen.”
#4. Mobile Technology

Mobile technology has picked up momentum owing to its convenience, efficiency
and speed. With the rise in the popularity of information technology,
implementation of mobile technology has gained ground quickly.
The trend of BYOD (Bring Your Own Device) is on the rise owing to increased
employee satisfaction. As many as 74% of the organizations are already utilizing this
trend or plan on doing so in the future. In fact, the BYOD market is estimated to
reach $181.39 billion by 2017.
Mobile technology takes business communication to a whole new level. A mobile

team can improve the workplace productivity considerably. There are
numerous ways to integrate mobile technology in the workplace. In fact, chances are,
your employees are already using it.
#5. Protecting Information

Every organization has a mammoth database comprising various information related
to business transactions, client details and so on. Such information is extremely
valuable to a business and can cause a host of legal issues if it is lost. This is where
information technology becomes relevant. It provides the right resources to store the
information in a way that ensures maximum protection.
Virtual storage systems can keep information safe by allowing a limited number of
users to access these. Increased protection also ensures that these systems are not
hacked and the information is not wiped out owing to some problems. Therefore,
information technology helps in upholding business integrity.
#6. Providing Customer Satisfaction

Customer experience and satisfaction are crucial aspects of all businesses. The key to
customer satisfaction is a strong customer support team and its availability to cater
to the requirements of the customers.
Information technology provides the best tools for communicating with customers
and solving their problems in real time. It has unlocked the facilities like Email,
social media and other messaging platforms for this purpose.
A happy customer-base is important for the growth of a business. Various cloud-

based communication channels have made customer experience more improved.
Help desk software can also improve the support experience. A ticketing system can
streamline the entire process and not only improve employee workflow but also
provide more accurate and timely support. An automated system is the ideal solution
for handling tickets as it eliminates common errors, delays, and misdirected requests
by turning service requests and alerts into tickets. Even the most dedicated
representatives can handle only so much. High volumes, coupled with limited
resources, can result in poor experiences for your internal customers. It seems clear
that help desk technology is a worthwhile investment for any organization.
Additionally, you can also pick and choose which features are most relevant to
monitoring performance, ticket status, as well as satisfaction. All of this allows you to
modify the software to integrate seamlessly into your existing strategy.
#7. Management of Resources

A business has a variety of resources. These may include financial resources, human
resources and so on. For large organizations, managing resources becomes quite
difficult. Information technology plays a vital role in managing these resources
effortlessly by introducing a wide range of feasible solutions.
For example, the integration of Enterprise Resource Planning (ERP) has improved
the efficiency of various business processes. ERP is a business management software
that enables an organization to use a series of integrated applications that can
manage and automate various business operations.
Information technology is at the core of such software. The implementation of ERP
is progressing at a rapid rate with more and more businesses implementing this
efficient technology to make certain business processes hassle-free.
#8. Open Source Software

Information technology has paved the way for various open source software that
allow free usage of certain tools for various organizations. The primary benefit of
open source software is its flexible license. This allows modifications to the source
code. This means that you have the facility to customize its functions according to
your requirements.
Almost every software that businesses use has open source variants that are widely
available on the Internet. Utilizing these could mean multiple benefits at reduced
expenses.
Such benefits of the increased implementation of information technology have

provided businesses with competitive advantages. What matters most is, how
businesses are utilizing this technology to maximize their profits and ensure long-
term success. Done right, this can help your business scale new heights.
Cloud Computing Concept -DepositPhotos

In today's globalizing world, which is also called the information age, information and information
technologies are becoming increasingly important for businesses, and they have become an
indispensable part of economic and social life. Nowadays, it is impossible to think about a business that is
far from information technology, and also it is important not only to find information but also to find the
fastest and highly reliable information. The important thing is to use information technologies effectively
and efficiently. Therefore, it is expected that the effective usage of information technology will have
significant positive effects on business performance. The aim of this study is to examine and analyze the
impact of the intensive usage of information technologies on business performance in the supply chain
process. A sequential, multi-method approach integrating both structural equation modeling (SEM) and
neural network analysis was employed in this research. The information technology usage performance
network was formed by using the SEM model, and the ANN model was used to predict a relationship
between information technology usage levels and business performance by using these network outputs.
Furthermore, the validity and reliability tests of the relevant model data were performed.
It improves efficiency and increases workflow considerably. Information technology helps in

developing automated processes for businesses. This not only helps in reducing the cost of
operation but also saves time. The time saved can be utilized to focus on other tasks, thus
speeding up business processes significantly.

8 Major Impacts of Information Technology On Businesses

Uploaded by

Copyright:

Available Formats

8 Major Impacts of Information Technology On Businesses

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

8 Major Impacts of Information Technology On Businesses

Uploaded by

Copyright:

Available Formats

Access to

information and capability of information processing has helped in

8 Major Impacts of Information

Image Credit: Deposit Photos

Information technology has dramatically transformed the lives of individuals. It

#1. Cloud Computing

A good Internet connection and a commendable WiFi connectivity are important to

#2. Automation of Business Processes

Information technology helps in developing automated processes for businesses.

Ian Adams, head of strategic marketing development at the outsourcing company,

#4. Mobile Technology

Mobile technology takes business communication to a whole new level. A mobile

#5. Protecting Information

#6. Providing Customer Satisfaction

A happy customer-base is important for the growth of a business. Various cloud-

#7. Management of Resources

#8. Open Source Software

Such benefits of the increased implementation of information technology have

Cloud Computing Concept -DepositPhotos

It improves efficiency and increases workflow considerably. Information technology helps in

You might also like