Executing Processes

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Executing Processes

1. If a project manager wants to examine project results over time to see if


performance is improving they would use which of the following?

(A) Status report.


(B) Variance report.
(C) Trend report.
(D) Forecasting report.

2. A company has just contracted with a well-known software developer to


provide services during planning and design phases of your project. Invoicing
requirements were specifically defined within the contract, but expense limits
were overlooked. As the project manager, which form of corrective action
should you take?

(A) Define acceptable limits to be adhered to.


(B) Modify the terms of the contract.
(C) Terminate the contract.
(D) Proceed in good faith.

3. During a meeting to negotiate a change to the contract, the seller states that
they have another meeting at three p.m. Negotiations will have to be over by
then. What kind of negotiation technique is this?

(A) Deadline
(B) Missing man
(C) Demand
(D) Delay

4. Communication is key to the success of a project. As the project manager, you


have four stakeholders you need to communicate with. As such, you have six
channels of communication. A new stakeholder has been added that you also
need to communicate with. How many communication channels do you have
now?
(A) 10
(B) 7
(C) 16
(D) 12

5. A team member assigned to the project needs two days of training to


satisfactorily complete certain tasks. No one else with the necessary skills is
available to the project team. What is the best thing to do?

(A) Add two days to the schedule and inform management of the delay.
(B) Ask management for additional personnel because you cannot afford
the extra schedule time.
(C) Offer a bonus to the team member if he/she gets the training on
his/her own time.
(D) Include training in the project plan and include the unknown in a risk
analysis.

6. A customer is not happy with a project deliverable. What is your best course
of action?

(A) Determine why the customer is unhappy with the deliverable


(B) Tell the customer it meets the scope of work and get the customer's
agreement to proceed
(C) Meet with the customer and offer a substitute project deliverable
(D) Meet with the team to determine changes needed

7. At a critical design review meeting for a large project, several important


issues surfaced. After hearing about a major technical problem, one of the
subcontractor's engineers mentions that he experienced a similar situation on
another project; he has some ideas on how to solve the current problem. What
type of power is the engineer using?

(A) Expert
(B) Referent
(C) Manipulative
(D) Experience
8. Product verification is different than scope verification in that product
verification?

(A) Occurs during the execution phase.


(B) Verifies that the correct products have been used.
(C) Obtains customer sign-off.
(D) Makes sure all work is completed.

9. Which of the following is the WORST way to resolve conflict?

(A) Forcing
(B) Compromising
(C) Withdrawal
(D) Smoothing

10. Which of the following is an example of the cost of conformance to quality?

(A) Rework
(B) Quality training
(C) Scrap
(D) Warranty costs

11. A project manager is finalizing the resources for the project team. All the
following will help the project manager complete this task EXCEPT?

(A) Staffing management plan


(B) Reward and recognition systems
(C) Staffing pool description
(D) Work breakdown structure

12. The management theory that all people can direct their own efforts is:
(A) Herzberg's theory
(B) Theory Y
(C) Theory X
(D) Maslow's hierarchy

13. You are a project manager of a construction project that is financially


challenged and behind schedule. A foreman fails to deliver a phase of the
project on time as promised. You need to address the issue with the foreman.
How should you approach the foreman?

(A) You are the project manager responsible for the whole of the project.
To ensure you have control you remain firm and reprimand the foreman
and the team to ensure they do not slow down.
(B) You disregard the issue, acknowledging that what is done is done, and
develop a plan for moving forward.
(C) You meet with the foreman inquiring about what happened, and seek
to understand and solve the problem.
(D) You reprimand the foreman in private and ask that he keep you
better informed in the future.

14. A project manager is in the process of scope verification of a deliverable with


the customer. What is the most important thing the project manager should
ensure?

(A) Timeliness
(B) Accuracy
(C) Completeness
(D) Acceptance

15. During the source selection process of procurement, your objective is to


obtain the best price possible. The tool that you will most heavily rely upon will
be a(n):

(A) weighting system.


(B) screening system.
(C) independent estimate.
(D) part performance history.

16. A software development project has been suffering through many major
project changes. Because of this, the project manager has not been able to do
much but complete change control forms. Which statement best describes the
other activities the project manager should be doing?

(A) Determine that a change is beneficial, notify stakeholders affected by


changes, and determine if the change is needed
(B) Determine that changes have been made and whether the changes are
beneficial, and list all of them in the scope management plan
(C) Notify all stakeholders affected by the change, list all the changes in
the scope management plan, and determine that a change has occurred
(D) List all changes in the project charter, notify stakeholders affected by
changes, and ensure the team signs off on all changes

17. On his first project assignment as the project manager, the project manager
encounters disagreements among highly technical team members. How would
the project manager best deal with the conflict?

(A) He should listen to the differences of opinions, determine what is the


best choice, and implement that choice.
(B) He should postpone further discussions, meet with each individual,
and determine the best approach.
(C) He should listen to the differences of opinions, encourage logical
discussions, and facilitate an agreement.
(D) He should help the team focus on agreeable aspects of their opinions
and build unity by using relaxation techniques and common focus team
building.

18. What theory proposes that efforts will lead to effective performance and will
be rewarded for accomplishments?

(A) Maslow's hierarchy


(B) Conditional reinforcement
(C) Expectancy
(D) McGregor's

19. During a routine walk-through, you discover that a seller has neglected to
properly produce a major component of its deliverable. What should you do?

(A) Insist that the contract be adhered to via correspondence


(B) Insist that the seller follow their quality assurance plans
(C) Inform the project sponsor of the discrepancy
(D) Schedule a meeting to discuss the discrepancy

20. A project manager has just been hired and is trying to gain the cooperation
of others. What is the best form of power for gaining cooperation under these
circumstances?

(A) Penalty
(B) Expert
(C) Formal
(D) Referent

21. In a fixed price contract, which of the following might not be an output of
contract administration?

(A) Resource approvals


(B) Payment requests
(C) Contract changes
(D) Documentation

22. Which of the following can create the most misinterpretation in the
statement of work?

(A) Poor pattern, structure, and chronological order


(B) Drawings that show too much detail
(C) Small variation in size of tasks or detail of work
(D) Using imprecise language
23. Which of the following includes the processes required ensuring the project
includes all the work and only the work required to complete the project
successfully?

(A) Scope management


(B) Cost management
(C) Customer satisfaction management
(D) Time management

24. A project manager new to project management is taking on a new project.


When is the best time to help build the people working on the project into a
team?

(A) Before committing to a project cost estimate


(B) At project initiation
(C) At project planning
(D) Throughout the project

25. Under a seller agreement, formal, written correspondence with the seller is
required when:

(A) change to the project is issued.


(B) meeting with the seller's management is held.
(C) seller is asked for supporting information.
(D) there is a follow up to a conversation.

26. A project team is worried that the integration of the components of the
project will result in uncovering flaws. Instead of continuing their work, they
are constantly looking for flaws to try to prevent their system from being the
only one found to have flaws during integration. It might be best for the project
manager to?

(A) Smooth the situation.


(B) Compromise the situation.
(C) Tell the team to create quality testing plans.
(D) Let management know of the concern.

27. One of your team members informs you that he does not know which of the
many projects he is working on is the most important. Who should determine
the priorities among projects in a company?

(A) Sponsor
(B) Team
(C) Senior management
(D) Project manager

28. During execution a team member comes to the project manager because he is
not sure of what work he needs to accomplish on the project. Which of the
following documents contain detailed descriptions of work packages?

(A) Scope of work


(B) Work breakdown structure dictionaries
(C) Cost estimates
(D) Budget estimates

29. In planning a project, you notice that some of the materials required on the
project are only available from a seller that owns a patent on the material. What
should be one of your main concerns?

(A) Applicable laws


(B) Seller bankruptcy
(C) Seller competition
(D) Type of contract to use

30. After the contract has been signed for the upgrade of 8,000 workstations, a
project manager is assigned. The proposal manager is relatively new and
doesn't have as much related knowledge as the project manager. The cost
analyst works from home and his price estimates are based on the details
outlined in the contract. The project manager thinks there was a flaw in the
logic determining the number of workstations that can be upgraded via remote
electronic software distribution. Which of the following is the best thing for the
project manager to do?

(A) Meet with the appropriate project team members to choose the best
solution
(B) Meet with the vendor to adjust the contract for the change
(C) Determine if the contingency budget will cover the additional cost of
more expensive visits
(D) Meet with the cost analyst and the proposal manager to determine
how they can amend the contract to accurately reflect the work that will
have to be done

31. A project team member comes to the project manager during project
execution to tell him that they feel the project cannot meet its quality standards.
The project manager calls a meeting of the affected stakeholders to work
through the problem. Which step of the quality management process is the
project manager in?

(A) Quality control


(B) Quality planning
(C) Quality assurance
(D) Quality analysis

32. Your company just won a major new project. It will begin in three months
and is valued at US $2,000,000. You are the project manager for an existing
project. What is the FIRST thing you should do once you hear of the new
project?

(A) Crash your project


(B) Ask management how the new project will affect your project
(C) Ask management how the new project will use resources
(D) Resource level your project

33. Standard deviation is a measure of which of the following?


(A) How far the measurement is from the mean.
(B) How far the estimate is from the average estimate.
(C) How much time remains in the project.
(D) How correct the sample is.

34. In Maslow's hierarchy of needs, self-actualization means self-fulfillment,


growth, and which of the following?

(A) Security.
(B) Stability.
(C) Affection.
(D) Learning.

35. You are purchasing a major component for a new product from the company
that has the patent on the component. Under these circumstances, which of the
following should be your highest concern?

(A) Making sure the color of the component is appropriate.


(B) The experience of the seller.
(C) The financial stability of the seller.
(D) The seller's procedures.

36. A parking lot fencing project was bid at US $11 per foot. The parking lot has
four equal sides of 125 feet and requires installing a six-foot diameter culvert on
one side. Fencing should take 100 feet per day, and the culvert installation will
cost US $500 and take one day to complete. The culvert must be installed before
work can begin on that side of the fence. After three days of work, one side is
complete, another has 75 feet installed, and the culvert is completely installed.
At this point, the client tells you that the culvert needs to be increased to a seven-
foot diameter. You determine that this will cost US $1000 and require two
additional days. What should you do FIRST?

(A) Review the scope of work for mention of the diameter of the culvert.
(B) Call a team meeting and determine if schedule and cost alternatives
can maintain the current cost and schedule requirements.
(C) Renegotiate the contract.
(D) Ask for a change order to cover the change.

37. For which of the following can the work breakdown structure be used?

(A) Showing calendar dates for each task


(B) Communicating to the customer
(C) Showing the business need for the project
(D) Showing the functional managers for each team member

38. During the project, you realize you need a consultant immediately to begin
working on a project. What is the most appropriate contract type in this
situation?

(A) Time and material


(B) Cost plus fixed fee
(C) Fixed price
(D) Start work order

39. The most common source of conflict on projects is:

(A) personality.
(B) cost.
(C) priorities.
(D) schedules.

40. The primary objective of contract negotiations is to?

(A) Protect the relationship.


(B) Get the most from the other side.
(C) Define objectives and stick to them.
(D) Get the highest monetary return.
41. A person who has been working as a project expeditor for the past three
years has just been named as project manager for a construction project in a
neighboring state. The construction crew has worked together for a number of
years. One of the project manager's tasks is to pursue all of the historical risk
information available, but he doesn't have enough time to access all available
sources. The project manager would be best served by relying LEAST on which
of these sources?

(A) Published benchmarking reports


(B) Project files
(C) Lessons learned databases
(D) Project team knowledge

42. Which project management process group normally takes the most project
time and resources?

(A) Planning
(B) Design
(C) Integration
(D) Execution

43. A project team member has just completed work on the microprocessor for
the new human system performance monitor and is now finished with the
project. The project manager should:

(A) provide input to the team member's performance appraisal.


(B) evaluate the project's resource requirements.
(C) change the staffing management plan.
(D) re-evaluate the activity duration estimates.

44. You are asked to select tools and techniques to implement a quality
assurance program to supplement existing quality control activities. Which of
the following would you choose?

(A) Statistical sampling


(B) Trend analysis
(C) Pareto diagrams
(D) Quality audits

45. Out of the following list which is the highest point in Maslow's hierarchy of
needs?

(A) Social
(B) Physiological
(C) Esteem
(D) Safety

46. A project manager says to a team member, "If you cannot complete this task
according to the quality standards you set in place, I will remove you from the
team that is going to Venezuela for the milestone party with the customer."
What form of power is the project manager is using?

(A) Penalty power


(B) Referent power
(C) Reward power
(D) Formal power

47. In their pure state, project reports are a method to:

(A) report performance.


(B) manage resources.
(C) plan communications.
(D) distribute information.

48. All the following are forms of power derived from the project manager's
position EXCEPT?

(A) Formal
(B) Reward
(C) Penalty
(D) Expert

49. Communication under a contract should tend toward?

(A) Formal written communication.


(B) Formal verbal communication.
(C) Informal written communication.
(D) Informal verbal communication.

50. A seller is awarded a contract to build a pipeline. The contract terms and
conditions require a work plan be issued for the buyer's approval prior to
commencing work but the seller fails to provide one. WHICH of the following
should the buyer's project manager do?

(A) Develop the work plan and issue it to the seller to move things along.
(B) Issue a stop work order to the seller until a work plan is prepared.
(C) Issue a default letter.
(D) File a letter of intent.

51. During the construction of a large manufacturing facility, the expected


delivery of a very critical piece of manufacturing equipment purchased by the
buyer, but to be installed by the project's general contractor, was significantly
delayed by six weeks. The original estimated delivery date for this equipment
was provided to all the general contractors that bid the project as part of the bid
documents. The bidders were specifically instructed to depend on this delivery
date during the preparation of these bids. How should the buyer's project
manager deal with the general contractor?

(A) The project manager should inform the general contractor


immediately of the pending problem, and direct him To adjust his
schedule to accommodate the new equipment delivery date.
(B) The project manager should inform the general contractor
immediately of the pending problem, and Request an estimate of the
impact to the general contractors work as provided under the changes
clause of the contract documents.
(C) The project manager should inform the general contractor of the
problem just before the equipment arrives.
(D) The project manager should work with the general contractor to get
schedule relief from the equipment manufacturer.

52. A project manager believes that modifying the project scope may provide
added value for the customer. What should the project manager do?

(A) Change the scope baseline


(B) Contact the customer to determine if the change adds value
(C) Call a meeting of the change control board
(D) Change the project's objectives

53. Employees who believe their efforts will lead to effective performance and
expect to be rewarded for their accomplishments remain productive as rewards
meet their expectations. This is called?

(A) A halo effect.


(B) A perquisite.
(C) A motivational theory.
(D) The expectancy theory.

54. A project team member has been having a big disagreement with another
team member for over two months when the other team members become
involved. The issues are complex, but you have specific experience in the area
and know what needs to be done. The best choice would be to:

(A) Strive for fair resolution of the issue.


(B) Make the decision yourself.
(C) Bring the team together and work out the issue to a win-win solution.
(D) Ask the other team members to stay out of the issue.

55. A project manager is assigned to a new, high priority project. There are only
five available resources because other resources are already committed to
projects. The resource's time available to complete the project is less than half
the time needed, and the project manager cannot convince management to
change the end date. The project manager should do which of the following?
(A) Coordinate with team members the overtime necessary to complete
the work.
(B) Provide the team with opportunities to do a great job on the work
that can be accomplished.
(C) Cut the scope of work by removing the work that cannot be
completed in the time provided.
(D) Use more experienced resources to complete the work faster.

56. You have been appointed manager of a project to convert multiple electronic
mail systems at a major financial institution to a single platform. Your
company's approach was not the client's first choice, and your firm was able to
be the lowest cost alternative by using funds provided to your company for a
different purpose. After the project is underway, the client specifies a new
approach that has never been used before. When the project is approaching the
originally-scheduled end date, it becomes clear that the technological approach
will have to be significantly altered. Although the client has been kept apprised
of developments throughout the project through regular status reports, and the
project plan has been followed, the client demands that the project be continued
without any increase in cost until all of the client's requirements are met. Your
firm feels that it has no choice but to comply with the client's demands, although
this will result in a substantial loss on the project. What was the MO

(A) Enhanced communications plan


(B) Formal client acceptance of the project plan
(C) Better identification of risks and development of risk mitigation
strategies
(D) Clearer scope statement

57. You are in the process of having work crews dig a trench to the customer
facilities to lay fiber for a high-speed connection. All of the work permits have
been obtained and funding has been approved. There have been several weather
related delays, but due to perseverance of the entire team, the project is on time.
It is the customer's responsibility to provide entrance facilities so the connection
into the building can be made. You discover the customer does not have
adequate facilities and will not have them in time. What should you do?

(A) Continue working with your company's portion of the work


according to the contract. As a project manager, your job is done once
this work is completed.
(B) Stop all work and request that the customer contact you when they
have fulfilled their responsibilities.
(C) Slow down the work, allowing the team time off but ensuring that you
will be completed before the customer finishes their portion of the work.
(D) Continue working according to your contract. Remind the customer
both verbally and in writing of the customer's responsibilities. Provide
the customer with an estimate of the impact if they do not meet their
responsibilities.

58. Conflict on projects is usually caused by?

(A) Schedules, personalities, priorities, and resources.


(B) Schedules, priorities, technical opinions, and resources.
(C) Schedules, cost, priorities, and resources.
(D) Schedules, personalities, priorities, and technical opinions.

59. All the following are tools for scope verification EXCEPT?

(A) Walk through


(B) Sensitivity analysis
(C) Product reviews
(D) Audits

60. You are a project manager working on a large software integration project
involving multiple sellers. One of your key sellers has informally requested a
change to its statement of work to account for some requirements she neglected
to address. You are relatively certain that the requested changes will add time
and cost to the project. What should you do in response to the seller's request?

(A) Analyze the requested changes and feed them back through project
planning and procurement processes.
(B) Work with your procurement office to obtain new bids from other
sellers on the scope of work.
(C) Reject the change request and insist that the seller perform to the
contract they signed.
(D) Negotiate a compromise with the seller.
61. Senior management regularly evaluates project performance to maintain
confidence in quality product standards. Which of the following best describes
this?

(A) Quality assurance


(B) Quality control
(C) Quality management
(D) Quality planning

62. During project execution, a risk occurs and has a greater impact on the
project than was anticipated. The best thing to do would be to?

(A) Perform additional risk response planning.


(B) Create a risk transference plan.
(C) Execute the contingency plan.
(D) Create a workaround.

63. You have a choice of four ongoing projects that you can take over as project
manager. Project 1 has a BCR of 1.4, is a high priority project, and has a
critical path length of 16 months. Its CPI is 1.2. Project 2 has a SPI of 1.1, is
using three critical resources, has a low priority, and has a BCR of 1.1. Project 3
has a CPI of 1.2, and SPI of .893, a BCR of 1.6, and a critical path length of 19
months. Project 4 has a CPI of .82, a task with 33 days of float, a resource that is
hard to get assigned to task L, and a priority of keeping cost low. Based on the
above, which project would you prefer to take over?

(A) Project 1
(B) Project 2
(C) Project 3
(D) Project 4

64. Which motivational theorist said that people cannot ascend to the next level
until the levels below are fulfilled?
(A) Deming
(B) Maslow
(C) Herzberg
(D) McGregor

65. A project team is trying to decrease risk on the project. The project sponsor
has a good relationship with a seller who is experienced in areas that your
company is not experienced in. The sponsor wants all tasks with a US $50,000 or
higher risk to be transferred to the seller. The project sponsor believes that this
will remove their impact from the project. Why would this not be effective?

(A) The transference of a risk does not remove all impacts of the risk.
(B) The sponsors association with the seller is a conflict of interest for the
project.
(C) Working with sellers will add more than the US $50,000 of risk to the
project.
(D) You would have to go through the contracting process.

66. During project execution a project team member informs the project
manager that based on her observations, the project cannot meet the quality
standards set for it. The project manager meets with all parties concerned to
analyze the situation. In which step of the quality management process is the
project manager involved here?

(A) Quality control


(B) Quality planning
(C) Quality analysis
(D) Quality assurance

67. A project manager is working on his first project with outside sellers. He is
familiar with project control systems but not contract control systems. In
explaining how a contract control system differs from a project control system, it
is best to point out that a contract control system:

(A) includes procedures.


(B) includes trend analysis.
(C) requires more signoffs.
(D) requires less documentation.

68. A routine audit of a cost reimbursable contract determines that overcharges


are being made to the contract. If the contract does not specify corrective action,
the buyer should?

(A) Continue to make project payments.


(B) Halt payments until the problem is corrected.
(C) Void the contract and start legal action to recover overpayments.
(D) Change the contract to require more frequent audits.

69. You are negotiating with a seller. Time is of the essence but you have a
limited budget, and the seller knows this. What is your best negotiating strategy
under these circumstances?

(A) Focus the negotiation on seller's profit margin in order to decrease


the project cost
(B) Negotiate to get the work done even sooner than necessary in order to
add a reserve
(C) Negotiate identified risks
(D) Arrange to reschedule the negotiation until you can acquire
information that the seller is not aware of

70. Your contract states that the maximum charge for services from the seller
will be US $50,000 per month. However the actual invoices have been US
$100,000 for the past three months. Stopping the seller's service will impact the
project schedule. Under these circumstances, the best thing to do is to review
the:

(A) scope change control system.


(B) contract change control system.
(C) cost change control system.
(D) performance reporting system.
71. A seller is giving you so much trouble that your time available allocated to
the project has gone from 20% to over 80% for this small piece of the overall
project. Most of the seller's deliverables are late and inadequate, and you have
little confidence in his company's ability to complete the project. What should
you do?

(A) Terminate the seller for convenience and hire another seller
(B) Assign a group within your team to meet with the seller and reassign
project work so that the seller has easier work to accomplish
(C) Meet with the seller to discover the cause of the problem
(D) Provide some of your own staff to augment the seller's staff

72. While completing work on your contract, the seller is refused access to the
facility by your company's security force. If access to the facility is stipulated in
the contract, what should the project manager do?

(A) Expect to receive a claim for additional time and cost


(B) Delete the site access from the project
(C) Let the seller work with security to obtain the access
(D) Issue a change order to change the contract

73. You are managing a construction project that was contracted on a fixed price
plus incentives basis. The additional incentives for completing the project early
are very large. A not-for-profit cultural organization in the community has
raised some concern that the construction site might overlap with an
archeological site. As the project manager, you should?

(A) Stop the project immediately until the site can be validated.
(B) Quickly research the situation, understanding that your organization
is accountable for social or economic impacts resulting from a project.
(C) Change the facility design to incorporate the archaeological site.
(D) Contact the city council. It is the responsibility of the city council to
monitor social or environmental impacts.

74. An advantage of a fixed price contract is:


(A) there is little risk.
(B) risk is shared by all parties.
(C) cost risk is lower.
(D) cost risk is higher.

75. You have decided to terminate a contract because you no longer need the
work from the seller. What is the best way to communicate this to the seller?

(A) Send the seller a notification by e-mail.


(B) Call the seller immediately.
(C) Hold an immediate meeting with the seller.
(D) Send the seller a stop work order by overnight mail.

76. Which of the following best describes the project manager's role during
project planning?

(A) Coordinate the creation of a document that can be used to guide the
project.
(B) Following the plan set by management.
(C) Making a list of tasks the team members are required to perform.
(D) Creating a Gantt chart and getting management to approve it.

77. In which motivation theory do hygiene factors play a part?

(A) McGregor's
(B) Herzberg's
(C) Maslow's hierarchy
(D) Theory Y

78. The most likely result of communication blockers is that:

(A) The project is delayed.


(B) Trust level is enhanced.
(C) Conflict occurs.
(D) Senior management is displeased.

79. A new project manager has just been assigned a project that is in progress
and is two weeks behind the scheduled time. Your team members are about to
be distributed to another project based on original time estimates provided by
the functional manager. What is the FIRST step she should take?

(A) She should initially contact the steering committee and begin with a
new team.
(B) She should first revise the Gantt chart with new timelines.
(C) She should check the project plan for contingencies concerning
resources and talk to the functional manager.
(D) She should first show sympathy with the current team and delay
decision making for another week.

80. You work in a matrix organization when a team member comes to you to
admit he is having trouble with his task. Although not yet in serious trouble, the
team member admits he is uncertain of how to perform part of the work on the
task. He suggests a training class available next week. Where should the cost of
the training come from?

(A) The human resource department budget


(B) The project budget
(C) The team member's functional department budget
(D) Switch to a trained resource to avoid the cost

81. The need for _______________ is one of the major driving forces for
communication in a project.

(A) Integrity
(B) Optimization
(C) Differentiation
(D) Integration

82. Extensive use of which type of communication is most likely to aid in solving
complex problems?

(A) formal
(B) non-verbal
(C) verbal
(D) written

83. Management wants to be sure that the project is following defined quality
standards. Which of the following would they look at?

(A) WBS
(B) Risk management plan
(C) Quality audit
(D) Statement of work

84. During project execution, a project team delivers a project deliverable to the
customer. However, the customer neither acknowledges the deliverable nor says
if it is acceptable, although an approval is required. What is the best thing to
do?

(A) Document the situation


(B) Call a meeting of the team
(C) Contact management for help
(D) Continue with the project

85. Scope verification is different than quality assurance in that?

(A) Scope verification is performed throughout the project and quality


assurance is only done during planning.
(B) Quality assurance deals with the quality on the project, while scope
verification deals with customer acceptance.
(C) Scope verification is provided to the project management team while
quality assurance is provided to the project.
(D) Quality assurance has been considered part of quality planning
awhile scope verification has not.
86. During a team meeting, the team adds a specific area of extra work to the
project because they have determined it would benefit the customer. What is
wrong in this situation?

(A) The team is gold plating.


(B) These efforts shouldn't be done in meetings.
(C) Nothing. This is how to meet or exceed customer expectations
(D) Nothing. The project manager is in control of the situation.

87. When a project manager is engaged in negotiations, non-verbal


communication skills are of:

(A) Little importance.


(B) Major importance.
(C) Importance only when cost and schedule objectives are involved.
(D) Importance only to ensure you win the negotiation.

88. You are managing a project with part-time resources in a weak matrix
organization. Several of the team members only attend team meetings and have
not completed assignments. At your next team meeting, the most important
agenda item would be:

(A) team building.


(B) to review the work breakdown structure.
(C) define the impact of the delays.
(D) to review project schedule and assignments.

89. You are a project manager for a major information systems project when
someone from the quality department comes to see you about beginning a
quality audit of your project. The team, already under pressure to complete the
project as soon as possible, objects to the audit. You should explain to the team
that the purpose of a quality audit is?

(A) To identify lessons learned that can improve performance on project.


(B) To check accuracy of costs submitted by the team.
(C) Part of an ISO 9000 investigation.
(D) To check if customer is following its quality process.

90. Team members are arguing about the location of specification limits on a
control chart. The discussion is becoming heated when the project manager
walks in and says, _It seems that the real problem here is that we do not have
enough information about the customer's specifications. Let's..." This is an
example of?

(A) Problem solving.


(B) Asserting the project manager's authority.
(C) Withdrawal.
(D) Compromising.

91. Which of the following is a clear obstacle to team building in a matrix


organization?

(A) Team members are borrowed resources and hard to motivate.


(B) Team organization is technically focused.
(C) Teams are too large and therefore very hard to handle.
(D) Teams are too centralized.

92. You are in the middle of executing a major modification to an existing


product when you learn that the resources promised at the beginning of the
project are not available. The best thing to do is?

(A) Explain what will happen if the resources are not made available.
(B) Crash the project.
(C) Show how the resources were originally promised to your project and
request that they be moved back to your project.
(D) Re-plan the project without the resources.
1 C 26 A 51 B 76 A
2 B 27 C 52 B 77 B
3 A 28 B 53 D 78 C
4 A 29 B 54 A 79 C
5 D 30 A 55 C 80 B
6 A 31 C 56 B 81 D
7 A 32 B 57 D 82 D
8 D 33 A 58 B 83 C
9 A 34 D 59 B 84 C
10 B 35 C 60 A 85 B
11 B 36 A 61 A 86 A
12 B 37 B 62 A 87 B
13 C 38 A 63 A 88 D
14 D 39 D 64 B 89 A
15 C 40 A 65 A 90 A
16 A 41 D 66 D 91 A
17 C 42 D 67 C 92 A
18 C 43 A 68 A
19 B 44 D 69 A
20 C 45 C 70 B
21 A 46 A 71 A
22 D 47 D 72 A
23 A 48 D 73 B
24 D 49 A 74 C
25 A 50 C 75 D
1-When empowering followers through idealized attributes and behaviors, and effective
motivation; the leadership style is

A- Transactional

B- Transformational

C- Servant leader

D- Laissez-faire

2-Which of the following is not an example of projects?

A-The daily operation works in an organization


B-Researching in a specific area of knowledge
C-Developing a new software
D-Constructing an administrative building

3-All of the following are governance framework components except?

A- Rules
B- Procedures
C- Norms
D- Project schedule

4-Organizational culture, structure, and governance are considered a/an?

A- Internal EEF

B- External EEF

C- Internal OPAs

D- Strong matrix

5-Which of the following is not a category for the influences of the project manager?

A- Project

B- Organization

C- Industry

D- Media
6-Multiple factors interact within an individual organization creating a unique system that
impacts the project operating in that system; which of the following is considered a system
principal?
A- Governance frameworks
B- Management elements
C- Organizational structure types
D- Systems are dynamic

7-A system of practices, techniques, procedures, and rules used by those who work in a
discipline, is best described as:
A- A methodology
B- A guide
C- A good practice
D- A Standard

8-Who is responsible for performing integration?


A- Project team
B- Project manager
C- Customer
D- Project sponsor

9-Which of the following could not be a project constraint?


A. Project duration
b. Cost
c. Expected weather during the project
d. Quality

10-Guiding organizational investment decisions and selecting the optimal mix of programs and
projects to meet strategic objectives are features of?
A- Project management
B- Program management
C- Portfolio management
D- Operations management
11-Which of the following is not an organizational influence in the project manager sphere of
influence?

A- Interaction with other project managers

B- Demands on same resources

C- Market niches

D- Funding Priorities

12-Could the project be considered to be ended in all of the following cases except?

A- Project objectives have been achieved

B- Changes to the project scope are requested by the customer

C- Objectives will not be met

D- No more Funding

13-The knowledge, skills, and behaviors needed to guide, motivate, and direct a team. to help
an organization achieve its business goals, is best described as?

A- Leadership

B- Strategic management

C- Knowledge management

D- Communication skills

14-Managing project elements, such as cost, schedule, and risk, is related to which skills of the
project manager's skills?

A- Leadership

B- Strategic management

C- Business management

D- Technical project management skills

15-What is the level of control of the controlling PMO?

A- High

B- Moderate

C- Low

D- No control
16-Which development life cycle is applicable when the project scope is determined early in
the project life cycle, and time and cost estimates are routinely modified as the understanding
of the product increases?

A- Predictive life cycle

B- Iterative life cycle

C- Incremental life cycle

D- Hybrid life cycle

17-When a team makes their own decisions and establish their own goals, also referred to as
taking a hands-off style, the leadership style is?

A- Transactional

B- Transformational

C- Servant leader

D- Laissez-faire

18-Which of the following is a primary difference between leadership and management?

A- Guiding and collaborating is related to management; while directing using positional power is
related to leadership

B- Guiding and collaborating is related to leadership; while directing using positional power is
related to management

C- The project manager is not a leader

D- Relying on control is related to leadership; while inspiring trust is related to management

19-Lessons learned from previous projects, and historical information are considered a/an?

A- Internal EEF

B- External EEF

C- OPA - (organizational process assets)

D- Constraint

20-The benefits could be tangible or intangible, which of the following is a tangible benefit?

A- Monetary assets

B- Trademarks

C- Strategic alignment

D- Reputation
21-In which project management process group is the project scope established?

A- Initiating

B- Planning

C- Executing

D- Closing

22-Which of the following knowledge areas is concerned with purchasing and acquiring
products, services, or results needed from outside the project team?

A- Project resource management

B- Project scope management

C- Project procurement management

D- Project communication management

23-What are the not skill sets represented by the PMI talent triangle?

A- Technical project management

B- Meeting management

C- Leadership

D- Strategic and business management

24-Many is a project manager in MLK organization; he is a full time designated to the job, he
has total authority, and he manages the project the budget; the work groups in this
organization are arranged by project; what is the organizational structure type of this
organization?

A- Virtual

B- Matrix balanced

C- Hybrid

D- Project-oriented

25-The ability to think abstractly, to see things differently, and to innovate, is related to which
personality characteristic?

A- Authentic

B- Creative

C- Social

D- Pragmatic
26-What is the Project Management Office (PMO) type where the PMO is directly managing
the projects and has a high level of control?

A- Supportive PMO

B- Directive PMO

C- Controlling PMO

D- Balanced PMO

27-Project and ongoing operations could intersect at different points, such as?

A- Upgrading a product

B- Estimating duration of project activities

C- Estimating costs of project activities

D- Identifying risks

28-Which of the following is concerned with the ongoing production of goods/services?

A- Project management

B- Program management

C- Portfolio management

D- Operations management

29-Assets that influence the management of the project, such as the plans, processes, policies,
procedures, and knowledge bases specific to and used by the performing organization, could
be referred to as:

A- Enterprise environmental factors

B- Organizational process assets

C- Governance concept

D- Matrix-balanced

30-Ali is a project team member in GTH organization; in this organization, the role of the
project manager is more like a coordinator, while the functional manager manages the project
budget; what is the organizational structure type of this organization?

A- Matrix-Weak

B- Matrix balanced

C- Hybrid

D- PMO
1-one of the following isn't a characteristic of a project, that …?

A-it is permanent.

B-it is something unique.

C-it has start and an end.

D-it is temporary.

2-project body of knowledge includes all……?

A-cost management.

B-Integration management.

C-Quality management.

D-project product management.

3-Three processes form part of project Scope….?

A-Planning.

B-Controlling.

C-Closing.

D-Monitoring.

4- the three main constraints that restrict the…?

A-project chart.

B- project scope.

C-project cost.

D- project time.

5--which of the following steps is not included in…..?

A-Develop project charter.

B-Develop project Management plan.


C- Close a project phase.

D-Verify Scope.

6-There are ………….process groups in project planning….?

A- 47

B- 5

C-74

D- 10

7-Scope Verification is
A) Performed at the end of project planning
B) Essentially same as quality control
C) Primarily concerned with acceptance of the work results
D) Primarily concerned with correctness of the work results

8-You and several of your key team leader are really struggling with
estimating the overall cost of the project. The most probable cause for
this estimating difficulty can be
contributed to:
A. initial poor scope definition
B. lack of required resources.
C. insufficient funds.
D. problems with the overall schedule.

9.The WBS is……………


A. a description of the product component and subcomponents.
B. a breakdown of the project reporting structure.
C. a structure that defines the scope baseline for the project.
D. a structure that defines work assignments by organizations.

10-The outputs of scope change control are


A) Scope statement, lessons learnt and inspection
B) Work results, scope changes and product documentation
C) Scope changes, corrective action and lessons learnt
D) Scope changes, product documentation and corrective action.

11-Put the following PM areas of……………………………….?

3 -Time Management.

4 -Cost Management.

2 -Scope Management.

5 -Quality Management.

1 -integration Management.

12-The Project always aims but not limited to……..?

A- result.

B- services.

C-Plan.

D-Product.

13. A Project Charter includes.


A) Precedence diagramming methods
B) Task estimates
C) Detailed resource estimates
D) The business need for the project

14- In a weak organizational structures…….?

A-Extended authority.

B-No authority.

C- Limited authority.

D-No authority at all.

15- project integration management takes…?

A- project scope.
B- project Schedule.

C- project procurement .

D- project start.

16-one of the following is a part of systema …?

A-Defining the needs.

B-Setting the project chart.

C-Ignoring the project objectives.

D-Ignoring Stakeholders requirements.

17-which of the following process group has…..?

A-initiation process group.

B-planning process group.

C- Executing process group.

D- Closing process group.

18. The Delphi method is best suited for:


A. Decision-making.
B. Simulation models.
C. Quality improvement.
D. Team discussions.

19-As a project Manager, you are working in


a…………………………………………

…..that's all about the project handling.

This is Called…………………………?

A-project planning.

B- project integration.
C-project initiation.

D- project manipulation.

20. Which statement is true?


A. ideally one should optimize the schedule once.
B. creating a Gantt chatt should only be done once when bidding on the
project.
C. Ideally the base line should only be done once in a project.
D. ideally constraint dates should be done once in a project.

21-All of the following are functional department……………………...?

A-Accounting.

B-Designing & Development.

C-project Management office (PMO)

D-Training & Development.


1- What is missed in the above figure ?

HR Staff
Earned Value
Quality
Project Manager

2- CONTROL processes always come at the begininnig in which


you can control works that haven't been defined earlier.

True

False

3- Expert Judgement is mostly considered as


____________________.

an input
an output
an input & an output
a tool or technique

4- ________________ uses a statistical relationship between


relevant historical data and other variables (e.g., square footage in
construction) to calculate a cost estimate for project work.

Three-point estimating
Bottom-up estimating
Parametric estimating
Analogous estimating
5- Project Quality Management has three main processes which
are planning quality , _____________ quality and controlling quality.

directing
monitoring
performing
closing

6- The figure above resembles _______________ .


Critical Chain Method
Schedule network analysis
Critical path method
Resource optimization techniques

7- Earned value management (EVM) is a methodology that


combines scope, schedule, and resource measurements to assess
project performance and progress.

True

False

8- All of the following processes are related to cost management


except _____________.

Cost Planning
Cost Estimation of a project/activity.
Estimating cost of a project done at other similar organization (benchmarking).
Budget Determination
9- What tool do you need to measure Schedule Efficiency
expressed as the ratio of earned value to planned value.

Cost Performance Index (CPI)


Schedule Performance Index (SPI)
Variance at Completion (VAC)
Estimate at Completion (EAC)

10- All of the following are organizational influences on project


management except:

Organizational Structures
Organizational Process Assets
Enterprise Environmental Factors
Organizational history

11- Resource optimization techniques are also called


______________.

Resource Levelling
Resource Balancing
Resource Approximation
Resource Labelling

12- All of the following techniques are used in Quality Planning


except:

Cause & Effect Diagram


PERT
Checksheets
Histogram

13- A stakeholder is a/an ____________ .

individual, group or organization who niether affect nor be affected by the


project.
process of estimating the work activities scenarioes.
individual, group or organization who may affect or be affected by the project.
process of estimating the work activities budget.
14- Work package is a ______________ .

Element at the lowest level of WBS


Task with unique identifier
Required level of reporting
Task that can be assigned to only one person

15- All of the following are project stakeholders except:

Sellers
Sponsors
Business parteners
Activity sequences

16- A technique used to shorten the schedule duration for the


least incremental cost by adding resources. Examples of crashing
include approving overtime, bringing in additional resources, or
paying to expedite delivery to activities on the critical path.

True

False

17- What does having a project charter do for the project


managers?

Describes the details of what needs to be done


Describes the names of all team members
Gives the project manager authority to execute the project.
Describes the projects history
18- The figure above resembles _______________ .
Critical Chain Method
Schedule network analysis
Critical path method
Resource optimization techniques

19- The formula of calculating Cost variance is ______________.

AC - EV
AC x EV
EV / AC
EV - AC

20- Schedule compression techniques are used to shorten the


schedule duration without reducing the project scope, in order to
meet schedule constraints, imposed dates, or other schedule
objectives.

True

False
21- ___________________ is the process of identifying and
documenting project roles, responsibilities, required skills,
reporting relationships, and creating a staffing management
plan.

Time Plan Management


Scope Plan Management
Quality Plan Management
HR Plan Management


1-Ramy is a project manager of a construction project; being in the planning stage,
Ramy requested his team to participate with him in creating the Work"
"Breakdown Structure (WBS)when Waleed. one of the junior engineers asked him
""what is WBS? what is the best answer should Ramy select
A- WBS is a component of the scope management plan that helps in scope identification and
control

B- WBS Is a document that authorizes the project and presents the high-level project
information

C- WBS is component of the project scope statement; it is a hierarchical decomposition of


the total scope of work to be carried out by the project team

D- WBS is component of the scope baseline; it is a hierarchical decomposition of the total


scope of work to be carried out by the project team

2-Which of the following Is a tailoring consideration in project scope management?


A- Language

B- Estimating and budgeting

C- Knowledge and requirements management

D- Resources availability

3-After a brainstorming session, Samy. the project manager started to categorize


and classify the generated ideas into groups for review and analysis, which" tool is
Ahmed most likely to be using
A- Mind mapping

B- Affinity diagrams

C- Context diagrams

D- Observation/conversation

4-Which of the following is an input to define scope process?


A- Project scope statement

B- Scope baseline

C- Project charter

D- WBS
5-The project manager of an IT project is currently documenting the project scope
description, major deliverables. assumptions, constraints, acceptance"? criteria,
and project exclusions; the project manager is currently preparing which document
A- Project charter

B- WBS

C- Project scope statement

D- Scope management plan

6-Which of the following is correct about business requirements and transition ?


requirements?
A- Business requirements describe the high-level needs of the organization; while .
transition requirements describe temporary capabilities that are needed

B- Business requirements describe the temporary capabilities that are needed: while
transition requirements describe the high-level needs of the organization

C- Business requirements describe the behaviour of the product: while transition


requirements describe the environmental conditions or qualities required for the product to
be effective

D- Business requirements describe the environmental conditions or qualities required for


the product to be effective, while transition requirements describe the behaviour of the
product

7-Which of the following project scope management processes is concerned with


managing changes to scope baseline and maintain it throughout the project?
A- Validate scope

B- Control scope

C- Define scope

D- Plan scope management

8- Samir is a project manager who has just been assigned for managing a new IT
development project in IMN organization; one of the project managers who has
managed previous similar projects in the same organization has advised Samir to
utilize agile scope planning approach: when is this approach is? considered useful
and effect
A- When scope is clear and well understood from the beginning of the project

B- When the business requirements are unstable

C- When the quality requirements are unstable

D- This approach is never considered to be useful and effective


9-which of the following Is a grid that ensures that each requirement is linked to
the project and business objectives in order to add the required business value?
A- Requirements management plan

B- Requirements documentation

C- Requirements traceability matrix

D- Project scope statement

10-Data analysis is a technique used in control scope process; variance analysis and
data analysis are two different techniques of data analysis, which answer?
describes variance analysis and trend analysis correctly
A- Variance analysis examines project performance over time to determine if progress is
deteriorating or improving, while trend analysis compares baseline to actual results and
determines if preventive actions or corrective actions are required

B- Trend analysis examines project performance over time to determine if progress is


deteriorating or improving, while variance analysis compares baseline to actual results and
determines if preventive actions or corrective actions are required

C- Trend analysis categorize requirements, while variance analysis decomposes project


scope into more manageable components

D- Variance analysis categorize requirements, while trend analysis decomposes project


scope into more manageable components

11- Which of the following are the outputs of collect requirements process ?
A- Scope management plan. and requirements management plan

B- Requirements documentation, and requirements traceability matrix

C- Scope baseline, and project documents update

D- WBS and WBS dictionary

12-How to measure the completion of the product scope and the project scope?
A- The completion of the product scope is measured against the scope management plan,
while the completion of project scope is measured against the requirements documentation

B- The completion of the product scope is measured against the scope management plan,
while the completion of project scope is measured against the requirements traceability
matrix

C- The completion of the product scope is measured against the project management plan,
while the completion of project scope is measured against the requirements documentation

D- The completion of the product scope is measured against the product requirements,
while the completion of project scope is measured against the project management plan
13-Which of the following are the main outputs of the plan scope management
process?
A- Requirements documentation, and requirements traceability matrix

B- Project scope statement, and project documents update

C- Scope baseline, and project documents update

D- Scope management plan, and requirements management plan

14-Which of the following is correct regarding the interaction between deliverables


and the validate scope process?
A- Accepted deliverables are input to validate scope process; while verified deliverables are
the output of validating scope process

B- Verified deliverables are input to validate scope process: while accepted deliverables are
the output of validating scope process

C- Both verified deliverables and accepted deliverables are inputs to validate scope process

D- Both verified deliverables and accepted deliverables are outputs to validate scope
process

15-Configuration management activities are components of:


A- Requirement management plan

B- Scope management plan

C- Requirements documentation

D- Requirements traceability matrix

16- What is the main difference between validate scope process and control
quality process?
A- Validate scope is mainly concerned with the correctness of the deliverables, while control
quality is mainly concerned with acceptance of the deliverables

B- Validate scope is mainly concerned with acceptance of deliverables, while control quality
is mainly concerned with the correctness of the deliverables and meeting the quality
requirements

C- No difference between both processes

D- Validate scope Is related to planning process group while control quality is related to
monitoring and controlling process group
17-Trends and emerging practices in project scope management mainly include:
A- Updating project management plan and project documents

B- Decomposing the project work into more manageable components

C- Collaborating with business analysis professionals

D- Defining, validating, and controlling project scope and product scope

18-Mahmoud is a project manager in GFP organization, during collecting


requirements, Mahmoud compares the actual practices to those of other
organizations" in order to identity best practices and generate ideas for
improvement which tool and technique is Mahmoud most likely to be using
A- Mind mapping

B- Context diagrams

C- Affinity diagrams

D- Benchmarking

19-During the planning stage of a construction project. the project manager was
discussing with the team the importance of having a scope baseline, one of the"
junior engineers is confused about the components of the scope: baseline, which
of the following is NOT a component of the scope baseline
A- Project scope statement

B- Scope management plan

C- WBS

D- WBS dictionary

20-Ahmed is a project manager who is currently managing a global project that


involves stakeholders in different locations. Ahmed is likely to consult the WBS
dictionary in order to find:
A- Detailed deliverable, activity, and scheduling information about each component in the
WBC

B- The hierarchical decomposition of the total scope of work to be carried out by the project
team

C- The method of defining, validating, and controlling the project scope

D- The business requirements and the project requirements


You are the project manager for Changing Tides video games. You have gathered the inputs
for the Estimate Activity Durations process. Which of the following tools and techniques
will you employ to produce the outputs for this process?
"Activity list, expert judgment, alternatives analysis, analogous estimating, parametric
estimating, three-point estimating, and reserve analysis."
"Activity list, expert judgment, analogous estimating, parametric estimating, group
decision-making techniques, and three-point estimating "
"Expert judgment, analogous estimating, parametric estimating, three-point
estimating, group decision-making techniques, and reserve analysis "
"Expert judgment, alternatives analysis, analogous estimating, parametric estimating,
three-point estimating, and group decision-making techniques"

Which of the following statements is true regarding critical path.


It should not be compressed.
It allows for looping and branching.
The critical path technique is the same as PERT.
It is the duration of all tasks with zero or negative float.

Which logical relationship does the PDM use most often?


Start-to-finish
Start-to-start
Finish-to-finish
Finish-to-start

"Your project's primary constraint is quality. To make certain the project team members
don't feel too pressed for time and to avoid schedule risk, you decide to use which of the
following activity estimating tools? "
Three-point estimates
Analogous estimating
Reserve analysis
Parametric estimating
You are working on a project that requires resources with expertise in the areas of
hospitality management and entertainment. You are preparing your project schedule
network diagram and know that you will use only finish-to-start dependencies. Which of
the following diagramming methods does this describe?
PDM
ADM
AON
Network template

All of the following statements describe the activity list except which one?
The activity list is an output of the Define Activities process.
The activity list includes all activities of the project.
The activity list is an extension of and a component of the WBS.
The activity list includes an identifier and description of the activity.

You are the project manager for Changing Tides video games. You have produced a project
schedule network diagram and have updated the activity list. Which process have you just
finished?
"The Define Activities process, which identifies all the specific activities of the project "
"The Sequence Activities process, which identifies all the activity dependencies "
"The Develop Schedule process, which diagrams project network time estimates "
"The Estimate Activity Durations process, which estimates activity durations "

You are a project manager for Picture Shades, Inc. Your company manufactures window
shades that have replicas of Renaissance-era paintings for hotel chains. Picture shades is
taking its product to the home market, and you're managing the new project. products at
retail stores as well as on its website. You're developing the project schedule for this
undertaking and have determined the critical path. Which of the following statements is
true? "
"You calculated the most likely start date and most likely finish dates, float time, and
weighted average estimates."
You calculated the activity dependency and the optimistic and pessimistic activity
duration estimates.
"You calculated the early and late start dates, the early and late finish dates, and float
times for all activities. "
"You calculated the optimistic, pessimistic, and most likely duration times, and the
float times for all activities."

You have been hired as a contract project manager for X company. It wants you to design
an Internet juice club for its customers. One of the activities for this project is the
installation and testing of several new servers. You know from past experience it takes
about 16 hours per server to accomplish this task. Since you're installing 10 new servers,
you estimate this activity to take 160 hours. Which of the estimating techniques have you
used?"
Parametric estimating
Analogous estimating
Bottom-up estimating
Reserve analysis

"You are the project manager for Design Your Web Site, Inc. Your company is designing the
website for a national grocery store chain. You have your activity Iist in hand and are ready
to diagram the activity dependencies using the PDM technique; Which of the following
statements is true? "
PDM is also the AON diagramming method and it uses one-time estimate.
PDM is also the AOA diagramming method and uses logical relationships.
PDM is also the ADM diagramming method and its most common logical relationship is
finish-to-start.
"PDM is also the GERT method, which allows for conditions, branches, and loops."
15 / Project body of knowledge includes all of the following areas except:

O Cost management

O integration management.

O Quality management.

O Product management

18 / The Delphi method help s for:

O Decision-making

O Simulation models

O Quality improvement

O Team discussions

19 / ………………which also referred to as (tight matrix) is an organizational technique in which the


locations members is determined alternatively in a strategic way to maximize productivity

o Colocation

o Ground Rules

o Recognition and rewards

o Team-building activity

20/ Which of the following is NOT included in the WBS dictionary?

O Project authority

O Control accounts

O Statement of work

O Schedule for major milestones

21 / Assigning tasks to project staff can be defined as a result of ………….

O Planning HR

O Managing HR Project team.

O Developing HR project team.

O Acquiring HR.

22 / The Actual Cost (AC) is the realized cost incurred for the work performed on an

O True

O False
24 / Which statement is true?

O A project manager should not have soft skills in order to lead the project

O A project manager must hide critical information that ma lead the project to financial loss.

O A project manager must disclose critical information that may lead the project to financial loss.

O A project manager should spend as more time as possible in each activity because the time isn't a
matter

25 / ……………is a technique that examines the project from each of the strengths, weaknesses, a threats
perspective to increase the breadth of identified risks by including internally generated risks

O PERT Chart

O Cost Analysis

O SWAT Analysis

O Delphi Technique.

27 / Three-point estimating adds the element of……………. into its calculations

O scope

O quality

O risk

O accuracy

28 / All of the following are codes of Professional Roles and Responsibility except

O All are correct

30 / The Tuckman ladder which identifies five stages of developing project teams includse all of

O Forming

O Storming

O Norming

O Performing

O Adjourning

O All are correct (no exception)


31/ ………………….is the process of implementing risk response plans, tracking identified risks, monitoring
res identifying new risks, and evaluating risk process effectiveness throughout the project.

O Time Control.

O Stakeholders Control

O Risk Control

O Impact Control

33 / Which of the following is not an important characteristic of a project manager

O Inspires a shared vision

O Good Communicator

O Wealthy

O Enthusiastic

34 / The project manager can not get the outputs unless he…………….

O he has processed inputs earlier

O he has not processed inputs earlier

O he has processed outputs earlier

O he has not processed outputs earlier

35 / The project always aims, but not limited, to get all of the following except

O result.

O stakeholders

O services

O product.

36 / The project management process groups consist of several individual component processes which
turn project.

O materials

O inputs

O objects

O teams
37 / Which of the following is not a mean by which projects are initiated?

O Strategic opportunity or business need

O Legal requirement

O Technological advance

O Project Manager Request

38 / the following areas according to the degree of sequence, (e what comes first or before the other)

O Integration, time, then scope

O Integration, scope, then time

O Integration, scope, then procurement.

O Integration, procurement, then risk

39 / All of the following are Quantitative Risk Analysis and Modeling Techniques except:

O Sensitivity analysis

O Expected monetary value analysis

O Interviewing

O Modelling and simulation

42 / …………..Management descrbes the processes and methods required to identity uantity and control

O Scope

O Cost

O Quality

O Risk

43 / things that surround or influence a project positively or negatively are called

O Political climate

O Stakeholder risk tolerance

O Enterprise environmental factors

O Organizational culture, structure and processes


44 / A project is created to do something-to produce an outcome or…………….

O deliverable

O Product

o output

o impact

45 / All of the following are Strategies for positive risks (or opportunities) except

O Exploit

O Enhance

O Avoid

O Share

46 / WBS (in PMP) stands for…………..

O Work Breakdown Structure

O Work Break-up structure

O work Burden Structure

O Work Boarders Structure

47 / Resource ……….……..is the process of rescheduling on the project schedule activities that ha
resource usage.

O Preloading

O Downloading

o Loading

O Uploading

48 / One project manager had sequenced stages to do, but he What do you think the mistake he made ?

O He sat the plan first.

O He recruited skillful manpower

O He could not define the project schedule earlier

O He could not define the project budget earlier


50 / Which technique you use to create the WBS depends on:

O The existence of a similar project

O The experience level of the project manager and team

O The uniqueness of the product or process.

O All of the above


1 ‫السؤال‬
Quality control measurements are the output of ?
Plan quality management
Manage quality
Control quality
Measure quality

2 ‫السؤال‬
"One of the team members in a development project is trying to define the
relation between two variables, which tool will be sufficient to carry out this
task?"
Histograms
Scatter diagram
Affinity diagram
Root cause analysis

3 ‫السؤال‬
"An audit has been performed in a construction project, and its results
recommend that some team members should have training, in what category
of cost of quality (COQ) does the training exist?"
Internal failure costs
External failure costs
Appraisal costs
Prevention costs

4 ‫السؤال‬
"In a construction project, during testing a deliverable, the results show that
there are several defects, the project manager advised the team members to
organize defects into groups in order to show areas to be focused on, which
tool/technique is requested to be used by the project manager ?"
Cause and effect diagram
Root cause analysis
Affinity diagram
Document analysis

5 ‫السؤال‬
Keeping errors out of the process is the primary concern of ?
Inspection
Prevention
Attribute sampling
Variable sampling
6 ‫السؤال‬
A collaborative environment is related to which of the following tailoring
considerations?
Policy compliance.
Stakeholder engagement.
Continuous improvement.
Standards compliance.

7 ‫السؤال‬
Which of the following is not an emerging practice/trend in project quality
management?
Customer satisfaction.
Continual improvement.
Mutually beneficial partnership with suppliers.
Communication method.

8 ‫السؤال‬
Which of the following techniques is considered a set of technical guidelines
that may be applied during product design and used for optimization of a
specific aspect of design?
Histograms
Checklists
Scatter diagram
Design for X

9 ‫السؤال‬
Which of the following are considerations for applying project quality
management in the agile/ adaptive environment?
"Consider large work batches, fewer reviews, and check efficiency for the
applied process."
"Consider large work batches, frequent reviews, and check efficiency for
the applied process."
"Consider small work batches, fewer reviews, and check efficiency for the
applied process."
"Consider small work batches, frequent reviews, and check efficiency for
the applied process. "

10 ‫السؤال‬
Which of the following are considered quality improvement methods?
"Six Sigma, and plan-act method"
"Six Sigma, and plan-do-act method"
"Six Sigma, and plan-do-check-act method"
"Six Sigma, and plan quality management"

11 ‫السؤال‬
"In an IT project for developing an estimating software, the preliminary results
are shown to be inaccurate, all results have the same error percentage; Ali,
the project manager, advised Yasser, one of the team members, to search for
the underlying reason for this error as he believes that fixing this underlying
reason will result in accurate and correct results, what technique/tool is
requested to be used?"
Document analysis
Data analysis
Surveying
Root cause analysis

12 ‫السؤال‬
What is the tool used in the figure below ?

Affinity diagram

Control chart

Scatter diagram

Benchmarking

13 ‫السؤال‬
Which of the following is an output of plan quality management process ?
Quality management plan
Quality control measurements
Organizational quality policy
Completed checklists
14 ‫السؤال‬
The specified range of acceptable results could be described as
___________________.
Tolerances
Control limits
Specification limits
Acceptable range

15 ‫السؤال‬
Which of the following is an input to manage the quality process ?
Project charter
Cost estimates
Quality control measurements
Change requests

16 ‫السؤال‬
"The type of sampling that represents the result in two categories only
(confirm, and not confirm) is called ______________________."
Statistical sampling
Attribute sampling
Variable sampling
Probabilistic sampling

17 ‫السؤال‬
Abdullah is a quality manager in a construction project; he is cooperating with
project manager to define and document the quality standards and
requirements. Which process is currently carried out ?
Plan quality management
Manage quality
Control quality
Develop project management plan

18 ‫السؤال‬
Which of the following tools is a financial used to determine the best
alternative regarding benefits provided by estimating the strengths and
weaknesses of alternatives?
What-if analysis
SWOT analysis
Cost-benefit analysis
Multi-criteria decision analysis

19 ‫سؤال‬
Is the process, in the figure below, controlled or out of control?
The process is controlled.

The process is out of control because all the points fall outside the control
limits.

The process is out of control because all the points fall outside the
specification limits.

The process is out of control because one point falls outside the control
limits

20 ‫السؤال‬
Meeting quality requirements could result in ______________ .
Less re-work decreased level of risk and increased profit.
"More re-work increased level of risk, and decreased profit."
"Less re-work increased level of risk, and decreased profit."
More re-work decreased level of risk and decreased profit.
‫ السؤال‬1
"In an IT project, the project manager stated that a prototype should be developed to minimize the risk of
rejecting final product; what is the stated strategy?"

Accept
Transfer
Mitigate
Avoid

‫ السؤال‬2
"ARABCO is an organization which is planning to start a new IT development project; the nature of this
project is entirely new to the organization, which is considered a negative risk. The organization's top
management has decided to build an agreement with a third party to manage the risk and to bear the
impact of the threat if occurs; what is the strategy used by the organization?"

Share risk
Transfer risk
Mitigate risk
Accept risk

‫ السؤال‬3
"Samir is a project manager of a development project, during the project execution, Samir checks the
validity of the identified risks, analyses and identifying new risks, and checks the effectiveness of the risk
management process; these activities are related to which process of project risk management?"

Plan risk responses


Monitor risks
Direct and manage project work
Implement risk responses

‫ السؤال‬4
Implementing agreed-upon risk responses is related to which project management process group?

Closing
Executing
Planning
Monitoring and controlling

‫ السؤال‬5
Ahmed is a project manager of a construction project; he is currently working with risk manager to
prioritize risks based on the probability of occurrence and the impact of risks; what is the current risk
management process?

Monitor risks
Identify risks
Perform quantitative risk analysis
Perform qualitative risk analysis
‫ السؤال‬6
"Determining if risk processes can be followed sequentially and iteratively, or otherwise is related to
which of the following tailoring considerations?"

Project complexity
Development approach
Project size
Standards compliance

‫ السؤال‬7
"In an IT project, Mohamed, the project manager requested from Omar, one team members, to classify the
risks into priority groups considering their probability of occurrence and their impact; Omar asked
Mohamed about an appropriate perform this task; what could be Mohamed's answer?"

Risk management plan


Risk register
Risk categorization
Probability impact matrix

‫ السؤال‬8
Which of the following is an output of identify risks process?

Overall risk exposure to the project


Risk response plan.
Risk register
Risk management plan

‫ السؤال‬9
Which of the following are most likely to be the components of an initial risk register developed in the
early planning stages of the project?

"Risk identification and description, risk owner, and risk priority."


"Risk identification and description, risk owner, and status of risk response."
"Risk identification and description, risk owner, and potential response."
"Risk strategy, timing, and funding. "

‫ السؤال‬10
Which of the following strategy is concerned with increasing the probability and/or impact of an
opportunity?

Exploit
Accept
Enhance
Escalate
‫ السؤال‬11
Which of the following is an emerging practice/trend in project risk management?

Trial engagements
Mutually beneficial Partnership with suppliers
Communication method
Customer satisfaction

‫ السؤال‬12
"In a construction project, risks have been identified and prioritized. The risk manager is currently
working with the project manager to numerically analyze the combined effect of individual risks to
determine the effect on the project objectives, what is the current process of project risk management?"

Perform quantitative risk analysis


Perform qualitative risk analysis
Identify risks
Plan risk management

‫ السؤال‬13
Which of the following is not a component of risk management plan?

The timing of applying risk activities


Risk strategy
Risk register
Risk categories

‫ السؤال‬14
Which of the following is an input to plan risk management process?

Change requests
Risk register
Risk management plan
Project charter

‫ السؤال‬15
"After planning risk responses in a construction project; the project manager conducted a meeting with
the project manager; he mentioned that the only ways to eliminate a high priority threat that may affect
the project severely are to extend the schedule or to reduce the scope, what strategy is discussed by the
project manager?"

Mitigate
Accept
Transfer
Avoid
‫ السؤال‬16
"During planning responses for identified risks, it was found that a risk is expected to remain after
implementing the agreed-upon risk responses, what is this risk called?"

Residual risk
Remaining risk
Secondary risk
Unknown risk

‫ السؤال‬17
Escalating is concerned with risks which are ................................. .

within the project level of control and outside the project level of control
within the project level of control
outside the project level of control
only opportunities

‫ السؤال‬18
What is the use of bubble chart in risk management?

"It models three dimensions of data, where each individual risk is represented as a bubble, and the three
parameters are modelled by the xaxis value, the y-axis value, and the bubble size."

"It models two dimensions of data, where each individual risk is represented by the x-axis value and the y-
axis value."

It is a risk register template.

It is not used in risk management.

‫ السؤال‬19
"Saud is a project manager of a project of constructing a residential compound; one of the agreed-upon
risk responses is to have a contingent supplier to provide a required material if the main supplier faces
any problems, if the contingent supplier is utilized, the required material may cost more than that
originally agreed upon with the main supplier; what is described in this case?"

Residual risk
Secondary risk
Issue/Problem
Unknown risk

‫ السؤال‬20
Which of the following is a consideration for applying project risk management in the agile/adaptive
environment?

Check efficiency for the applied process


Consider large work batches
Fewer reviews and check efficiency for the applied process
Conducting frequent reviews
1- The provider of a service or a material who is usually outside the performing organization could be called ?

Buyer

Owner

Seller

Customer

2- Which of the following is not an output of plan procurement management process

Agreements.

Procurement statement of work

procurement management plano

Bid documents

3- In an IT project, and due to adaptive nature of the project, the buyer and the seller did not agree regarding
payments related to a specific requirement, the project manager of the seller organization is planning to claim the
issue at the court, one of his colleagues stated that this not the correct way and that he must follow another Path,
what should be this path

Missing information

Negotiation then Alternative Dispute Resolution (ADR) as per contract

Negotiation only

The path selected by the project manager is the correct one

4- The collaborative working relationship is an effective consideration for applying procurement management in
agile / adaptive environments. what should this feature include

Mitigating risks

Sharing risks and rewards.

Avoiding risks

Accepting risks

5- During inspections and auditing in a construction project. It was found that the contractor performance is
inferior and not as expected, what is the first step to do

Add another contractor to the work


Close out the contract

Review and check the contract / agreement

Provide support using the organizations' resource

6- A sort of discussion targeting mutual satisfaction of the parties of discussion before signing a contract could be
referred to as

Informal Communication

Negotiation.

Claims administration

Dispute resolution

7- Which type of contract is most appropriate for staff augmentation, acquisition of experts: “and any outside
support when a precise statement? of work cannot be quickly prescribed

Incentive contracts

Fixed price

Cost reimbursable

Time and material

8- Which of the following could best describe the complexity of procurement tailoring consideration of

Contractors availability

"Procurements with different sellers, at different times

Requirements for contract auditing

Laws and regulations.

9- "Building Information Modeling (BIM) is an emerging practice / trend, which category could have BIM"

More advancement in risk management

Advance in tools

Changing contracting processo

Supply chain management


10- An organization is planning to procure a service from a contractor, the organization is planning to build a
contract with the least risk to its side. ? What is the most appropriate contract type in this case

Cost plus incentive fee

Cost reimbursable

Fixed price

Cost plus fixed fee

. 11- Which procurement management process includes obtaining selected sellers

Conduct Procurements.

Plan procurements management

Close Procurements

Control procurements

12- In a construction project, the performing organization decided to acquire a contractor to carry out concrete
works instead of using the organizational resources, during the executing phase, it was found that the incurred
costs are very high and could result in substantial losses, what should have been done to prevent this

Bidder conference

Appropriate make - or - buy analysis.

Independent estimates

Adding more penalties in the contract

13- Closing out the contract is done in which procurement management process

Control procurements.

Conduct Procurements

Validate procurement

Plan procurement management


14- DTG organization is planning to procure a contractor to construct an innovative project; while evaluating the
proposals of 50 sellers, and by utilizing independent estimates, it was found that there is considerable variance
between the independent estimates and the proposals, what? should be the most common reason

Information is not enough to decide

All sellers do not have the capability to provide accurate estimates

Independent estimates are not accurate

Procurement statement of work (SOW) is ambiguous / not clear.

15-when can request proposal RFP be used ?

When more information on the goods and services to be acquired is needed from the sellers

. When there is a problem with the project, and the solution is not easy to determine

"" When the industry type is construction "

o When more information is needed on how vendors would satisfy the requirements and / or how much it will
cost

16- Which contract type is appropriate for considering changed condition, such as inflation

(Cost plus award fee (CPAFO

Fixed price with economic price adjustments) (FPEPA

(Fixed price incentive fee))

FPIF (Firm fixed price (FFP

17- What is contract type that allows the seller to be reimbursed for all legitimate costs, but the majority of the fee
is earned based on the satisfaction of specific broad subjective performance criteria that are defined into the
contract ?

cost plus fixed fee

cost plus award fee

Fixed price

cost plus incentive fee

18- Which of the following is not a component of procurement statement of work (SOW

Quality levels
Specifications

Formal agreement

Quantity desiredo

19- During a bidding process, one of the prospective sellers stated that one seller receives preferential treatment
what should have been done to "prevent this

provide independent estimates

Eliminate both sellers from the bidding processo

Conduct a meeting with each seller separately

Conduct bidder conference

20- All of the following are major components in agreement, except

Project charter

Incentives and penalties

General terms and conditions

Pricing and payment

21- In an IT project, the following stakeholders have been identified: Hamed, Adel, and Gamal; "Supportive is the
desired engagement levels of Adel, while" Leading "is the desired engagement level of Hamed and Gamal. During
the project execution, it was found that the current engagement level of Adel is" Neutral, "Hamed was found to
be" unaware, "while Gamal was found to be" Leading ". who has the most massive communication gap?

Gamal

Adel

Hamed and Gamal.

Hamed

22-." Tarek is a project manager of a construction manager; he is currently defining and documenting appropriate
approaches for involving stakeholders based on their needs, interests, and impact on the project; what process is
Tarek currently involved in?

Identify stakeholders

. Manage stakeholder engagement.


Monitor stakeholder engagement.

Plan stakeholder engagement,

23-Which of the following are the tailoring considerations for applying project stakeholder management?

"Stakeholder diversity, the complexity of stakeholder stakeholders' relationships, and time of stakeholder
engagement.

"Stakeholder diversity, the complexity of stakeholders' relationships, and co - creation concept

. Stakeholder diversity, the complexity of stakeholders 'relationships, and budget of stakeholder engagement.

"Stakeholder diversity, the complexity of stakeholders' relationships, and communicatio technology.

24- which of the following statements is not accurate regarding brainstorming and brainwriting ?

Brain - writing could be used in face - to - face and virtual environments.

They are used in identify stakeholders process,

brain - writing is a refinement of brainstorm ing

. Brainstorming is a refinement of brain - writing

25-. All of the following are characteristics of stakeholder engagement plan except?

It documents appropriate strategy for involving stakeholders.

Its level of details depends on the project needs and stakeholders' expectations.

It is a component of project management plan.

It should be formal.

26- Which of the following is not considered a stakeholder stake?


Interest
Knowledge
Contact details
Contribution

27- During the process of stakeholders in a new construction project, the project manager has identified
the mayor of the city in the stakeholder register, this mayor has a low interest regarding the project,
what action should be defined to manage this stakeholder effectively?

Monitor

Keep satisfied

Keep informed
Manage closely

28- Mahmoud is a project manager of an IT project with an adaptive environment; Samir, a project
manager in the same organization who managed previous similar projects advised Mahmoud to focus
on effective engagement of project stakeholders in order to maintain their support and commitment,
what should Mahmoud do to achieve this?

Statically exchanging information at fixed time points only

. Engage stakeholders only when negative issues occur.

Allow decisions to flow through several layers of management.

Provide adaptive teams and exchange information in a dynamic co - creative process

29- "Co - creation concept is considered one of the emerging practices and trends in project
stakeholder engagement, what is co - creation?

" "Identifying all stakeholders, not only a limited set of them.

"Involving all team members in the activities related to stakeholder engagement,

Creating a stakeholder community from various regions.

"Consulting with stakeholders who are most impacted by the project work or outcomes, a include
them as partners in the team

30- The central value of active listening is?

Eliminating any noise in the medium

. Facilitates communication considering different cultures

. Reducing communication time

Reducing the misunderstanding

31-. Which of the following is the primary concern of project stakeholder engagement?

Eliminating negative stakeholders

Achieving stakeholders' satisfaction

Applying interactive communication

Managing positive stakeholders


32 Which of the following is an output of manage stakeholder engagement process?

Stakeholder register.

Stakeholder engagement plan

Change requests

Communication management plan.

33-. What are the main dimensions of salience model?

Power / interest grid.

. Power/ urgency / legitimacy

Power / influence grid

Power / interest / legitimacy.

34-. Which of the following is used to identify the underlying cause of not achieving desired results?

Status meetings

Root cause analysis

Multi-criteria decision analysis

. Alternative analysis.

35-.Stakeholders' directions of influence include?

“Upward, downward, sideward.”

“Outward downward, inward”

Upward, downward, inward.

"Outward, sideward, inward.

36- Which of the following is not a project management process related to project stakeholder
management knowledge area?

Manage stakeholder engagement

Monitor stakeholder engagement.

Eliminating negative stakeholders

Identify stakeholders

37- In the execution phase of a construction project, a new group of people started to have a
substantial impact on the project work, Sameh, the project manager, decided to proceed in the
required procedures to update the stakeholder register, when Ahmed, one of the project team
members, stated that the stakeholder register is created at the beginning of the project and it can't
be updated during the execution phase, is Ahmed's statement correct?

"No, the stakeholder register should be initially developed during the execution phase."

No, the stakeholder register can be updated when a change in the stakeholder's community occur

Not enough information to

" Yes, the stakeholder register is an output of family stakeholder process, which is related to
initiating process group, so no way to update the stakeholder register during execution.

38- Which of the following is not an input to identify stakeholders process?

Project charter

Agreements

Project management plan

Project schedule

39-. During the stakeholders in a project, one of the team members proposed to use a technique /
tool that considers the level of authority, and the level of concern, which tool does he mean?

Power / influence grid.

the Power / interest grid

Salience model

Impact / influence grid

. 40- Which tool / technique for customer stakeholders considers combining grid elements into a 3D
model, and providing a model with multiple dimensions?

Directions of influence.

Power / interest grid.

Stakeholder cube

Salience model

41 - What type of negotiations is considered when negotiating for specific resources inside a functional
organization?

Negotiations with external suppliers

, Negotiations with the project sponsor


, Negotiations with functional managers

, Negotiations with other project managers

42 - Which of the following documents establishes the operating guidelines for the team and builds clear
expectations regarding the acceptable behavior by project team members?

Project charter

Team charter

Resource management plan

Team performance assessments

43 "When do team members begin to work together and adjust their work habits and behaviors to support the
team, what this stage is called in Tuckman ladder?

" Forming

Storming

Norming

Performing

44 - Which of the following data representation techniques is the most effective when describing the team
member role and responsibilities in details?

Hierarchical charts

Text-oriented formats

Assignment matrix

RACI chart

45 - Develop team process is a primary responsibility of?

Project management team

Project team

Project sponsor

Project manager

46 - Estimate activity resource identified resource requirements which are then effectively used in?

Estimating activity durations

Sequencing activities

Defining activities

Creating WBS
47 - Which of the following is an emerging practice / trend in project resource management?

Customer satisfaction

trial engagements

Mutually beneficial partnership with suppliers

Emotional intelligence (El

48 - Which of the following is an output of develop team process?

Team charter

Project charter

Team performance assessments

Resource management plan

49 - Which of the following is an output of control resource process?

Change requests

Team charter

Team performance assessments

Resource management plan

50- "During acquiring resources, the project manager highlighted that a specific sub - contractor had been
nominated in the project charter, this could be referred to as?

" Virtual team

Sole subcontractor

Pre - assignment

Resource acquisition

51 - Which of the following is a consideration for applying project resource management in the agile / adaptive
environment?

Maximizing focus and collaboration

Maximizing number of reviews

Minimiting number of reviews


Conducting routine meetings only

52- In a research project, it was recommended to utilize virtual teams to perform the required work, which of the
following is not a characteristic of virtual teams?

Teams are located in one physical location

Combination of several expertise

Considering different cultures and time zones

Allow different shifts of work

53- "During the execution phase of a project, Kamal is comparing the actual number of excavators to the
corresponding planned number in order to." Identify the gap and recommend a recovery action, what process is
described?

Manage team

Manage resources

Control resources

Estimate activity resources

54-. "In a development project, a conflict has occurred between two of the team members, they failed to solve the
conflict by themselves, but no solution has been reached, they reached the project manager to resolve this
conflict, what should the project manager do first?

"Transfer one of the two team members to another work site to prevent future conflicts.

Try to apply collaboration and problem - solving techniques to reach an appropriate solution

Withdraw the problem to another time in order not to waste the work time.

Escalate the issue to the project sponsor

. 55 - Nassir is a project manager of a construction project; he is currently working on improving the team
environment and competences; which process is currently described?

Acquire resource

Develop team

Manage team

Control resources
56- "Ahmed and Mahmoud are two team members in a construction project, where Tarik is the project manager,
and Sami is the project sponsor; during the executing phase, a personal conflict occured between Ahmed and
Mahmoud , who is / are the responsible person / persons to resolve this conflict as a first step ?

Tarik

Sami

Ahmed and Mahmoud

"Ahmed, Mahmoud, Tarik, and Sami"

57 - Which of the following tailoring considerations is concerned with the team's background?

Life cycle Approach

Physical location

Diversity

Standards Compliance

58 - Which of the following is an input to plan resource management process?

Project charter

Resource management plan

Team charter

Change requests

59 - in an IT project, where Ayman is the project manager, Hussain is one of the team members; he is arguing with
Ayman regarding an ambiguous part of the scope; Ayman told Hussain to stop this discussion and do only what
Ayman sees it is c orrect; what techniques have been utilized by Ayman?

"Smooth

Collaborate

Force

Withdraw

60 - Which resource management process is concerned with resolving conflicts and issues?

Acquire resources

Develop team

Manage team

Control resources
61 - The inclusion of stakeholders in project reviews is an emerging practice in project communications
management, all of ""? The following are also emerging practices / trends except

Decreased use of social computing

Increased use of social computing

Inclusion of stakeholders in project meetings

Multifaceted approaches to communication

62- Network problems, different language, and surrounding sounds that could prevent and reduce understanding
could be "? referred to as

Noise

Barriers

Problems

Negative causes

63-? Meetings could be categorized under

Push communications

Pull communications

Interactive communication

One - way communications

64 - Waleed is a team member participating with Sami, the project manager, in developing the communication
management plan; "during discussion , Waleed stated that the stakeholder register is not needed to develop the
communication management plan, Sami rejected this statement and stated that stakeholder register is a core
input in communication planning: who has the correct *? opinion

Waleed's opinion is correct

"Sami's opinion is correct

Both Waleed and Sami have a correct opinion as it is not mandatory to use stakeholder register in communication
planning

Not enough information to decide

65- ?" A project consists of 10 members, what is the number of the communication channels

35

45

55

10
66- A developer intends to develop a web - site for e - learning, what communication method is the most
appropriate for this case

Push

Pull

Interactive

Meeting

67-? What is the primary output of plan communication management process ?

* Stakeholder engagement plan

*. Project management plan

*. Communication management plan

* Project communications

68 - What could be interpreted from the following statement the receiver provides feedback to the sender
regarding his "? Message

The receiver received / understood the message

The receiver did not receive the message

The receiver agrees with the sender about the message content

The receiver sending an independent message to the sender

69 - During the execution phase, one of the stakeholders stated that he is not receivjr a progress report, based on
this, "one of the team members was going to gp him the required report, but the project manager told him that
he missed an "? essential step, what could be this step

Issue a change request

" Get a formal written request from the stakeholder

Review communication management plan

Apologize for the stakeholder for the delay in sending the report

70 -... Ali of the following are examples of format communications except ÉÉÉ

Reports

Briefings

Meeting minutes

Emails
71 - Ameer is a project manager of an IT project; Ameer's team contains ten members, one of them, Wael, is
performing not as ""? expected. What is the best way that could be done by Amr to communicate with Wael
regarding this issue

Formal - verbal

Informal - verbal

Formal - written

Informal - written

72-? Who is the primary responsible person for the communication management success

Project sponsor

Project manager

Customer

Team leaders

73-? Which communication dimension focuses on stakeholders within the project and within the organization

Internal

Formal

External

Hierarchical focus

74 - For the same data in question 10, after conducting the informal - verbal communication, Ameer found that
Wael's ""? performance did not improve, but it stills poor, how should Ameer communicate with Wael this time

* Formal - verbal

* Informal – verbal

* Formal - written

* Informal – written

75-? Translating ideas and thoughts into messages is called

Decoding

Encoding

Active thinking

Active listening

76 - All of the following are considerations for applying project communication management in agile / adaptive
environment except?
Streamlining team member access to information

Frequent team checkpoints

Collocating team members

Rolling wave planning

77 - Omar is a team member in an IT project who is responsible for managing information flow between team
members and stakeholders, the project has a virtual environment. The change control board has just approved a
change request, Omar will send this approved change to several team members in different locations by email,
what communication method will Omar "? Use

Push

Pull

Interactive

Two – way

78 - Communication technology is a tailoring consideration in project communication management, what should


be the ""? characteristics of this technology

The most appropriate, while neglecting its cost

" The cost - effective, while neglecting appropriateness"

The most appropriate and cost - effective

Interactive communication

79- "? Misunderstanding is the most common communication problem, how it could be reduced

Effective communication planning, managing, and monitoring

Increasing the number of communication channels

Applying interactive communication only

.It is a common problem that cannot be reduced

80 - During the execution of a construction project, one of the team members has discovered an issue which will
have a substantial negative impact on the project, he contacted the responsible person several times, but nothing
was changed, what "? should he do next

He should not do anything else

.He should proceed according to escalation procedures defined in the communication management plan

.Contact the responsible person again, maybe he will solve the problem

"Transfer the issue to another party

81-You have received estimates for activity costs associated with one work package of the WBS. Additional
contingencies have been added to the estimates to account for cost uncertainty. Which of the following tools and
techniques of Estimate Costs does this describe?
Reserve analysis

Three-point estimates

Vendor bid analysis

Analogous estimates

82- Which of the following is displayed as an S curve?

Funding requirements

Cost baseline

Cost estimates

Expenditures to date

83- "You are the project manager for a custom-home-building construction company. You are working on the
model home project for the upcoming Show Homes Tour. The model home includes Internet connections in every
room, talking appliances, and wiring for home theatres. You are working on the Determine Budget process. All of
the following statements are true except which one?

" You document the funding limit reconciliation to include a contingency for unplanned risks.

You discover that updates to the risk register are needed as a result of performing this process

. You document that funding requirements are based on a quarterly basis and are derived from the cost baseline.

The performance measurement baseline will be used to perform earned value management calculations.

84- You are a project manager working for iTrim Central and you're preparing your cost management plan. You
know that all of the following are true regarding this plan except for which one?

The WBS provides the framework for this plan.

"Units of measure should be described in the plan usually as hours, days, weeks, or lump sum.

" This plan is a subsidiary of the project management plan.

"Control thresholds should be described in the plan as to how estimates will adhere to founding ($100 or $1,000,
and so on)."

85-All of the following are tools and techniques of the Determine Budget process except for which one?

Reserve analysis
Expert judgment

Historical relationships

Cost of quality

86-"You have received the following estimates for a complex activity that is critical to the success of your project.
The three-point estimates are: most likely estimate is $42, the optimistic estimate is $35, and the pessimistic
estimate is $54 What is the expected activity cost of this activity using the beta distribution formula (rounded to
the nearest dollar)?"

49

39

43

44

87-Your project sponsor has requested a cost estimate for the project. She would like the cost estimate to be as
accurate as possible because this might be her one and only chance to secure the budget for this project because
of recent cuts in special projects. You decide to use ____________

analogous estimating techniques

bottom-up estimating techniques

top-down estimating techniques

expert judgment techniques

88-All of the following are inputs of the Estimate Costs process except for which one?

Resource calendars

Scope baseline

Project schedule

Human resource management plan

89- You want to improve your activity cost estimates by taking into account estimation uncertainty and risk. Which
of the following tools and techniques will you use?

Analogous estimates

Three-point estimating
Parametric estimates

Bottom-up estimates

90- "This document is used to establish the criteria for planning, estimating, budgeting, and controlling costs."

"Cost baseline, an output of the Determine Budget process.

" "Performance management baseline, an output of the Plan Cost Management process."

"Project funding requirements, an output of the Determine Budget process."

"Cost management plan, an output of the Plan Cost Management process."

91- All of the following are true regarding the Project Cost Management Knowledge Area processes except for
which one?

The primary concern of the Project Cost Management Knowledge Area is determining the amount of resources
needed to complete project activities.

The Estimate Costs and Determine Budget processes can be combined into one process for small projects.

The Estimate Cost process is closely linked with the Estimate Activity Resources process.

"General management techniques such as ROI, discounted cash flow, and payback analysis can be used to help
derive cost estimates. "
1-which of the following is an output of performing integrated change control process

A- Approved change request

B- Change request

C- Work performance data

D- Work performance reports

2-which of the following is not considered an emerging practice/trend in project integration


management?

A- Use of automated tools

B- Use of visual management tools

C- Expanding the project manager's responsibilities

D- On-demand Scheduling

3-what is the process group that contains manage project knowledge process?

A- Initiating

B- Planning

C- Executing

D- Monitoring and controlling

4-which of the following describes the develop charter process?

A- Leading and performing the work defined in the project management plan implementing
approved changes to achieve the projects objectives

B- Defining, preparing, and coordinating all plan components and consolidating them into an
integrated project management plan

C- Developing a document that formally authorizes the existence of a project and provides the
project manager with authority to apply organizational resources to project activities

D- Tracking, reviewing, and reporting overall progress to meet the performance objectives
defined in the project management plan

5-which of the following is not a component of the project charter?

A- Measurable project objectives and related success criteria

B- High-level requirements

C- Summary milestone schedule

D- Detailed project schedule


6-which of the following tailoring considerations is mostly related to project integration
management?

A- Lessons learned

B- Stability of requirements

C- Resource availability

D- Iterative Scheduling with a Backlog

7-what is the most appropriate time to conduct the kick-off meeting?

A- At the end of initiating and the start of planning

B- At the end of planning and the start of executing

C- At the end of executing and the start of closing

D- Before the start of initiating

8-which of the following is not a component of the project management plan?

A- Quality management plan

B- Schedule baseline

C- Risk register

D- Performance measurement baseline

9-Ibrahim is a project manager of an IT project; during the project execution, after defining all
requirements and approving all plans, one of the key stakeholders stated verbally that he
wants to add more features to the software: what should Ibrahim do?

A- Ibrahim should request the stakeholder to submit a change request, and he should also
evaluate the impact of this request on the project objectives

B- Ibrahim should reject the stakeholder's request

C- Ibrahim should directly implement the required feature

D- Ibrahim should raise the issue with the project sponsor

10-At the final stages of an IT project, the project manager is working with the project team to
create a document that include the summary of any risks or issues encountered on the project
and how they were addressed, what is this document?

A- Project charter

B- Project management plan

C- Final report

D- Change log
11-who is responsible for approving, or rejecting the submitted change requests?

A- Project manager

B- Functional manager

C- PMO manager

D- Change control board or authorized persons

12-which document contains the status of all change requests?

A- Change log

B- Change management plan

C- Configuration management plan

D- Issue log

13-during a kick-off meeting of a construction project, one of the key stakeholders stated that
the items being discussed are not appropriate to be discussed in a kick-off meeting; which of
the following could be those items which are not a purpose of the kick-off meeting?

A- Communicate the objectives of the project

B- Gain the commitment of the team for the project

C- Explain the roles and responsibilities of each stakeholder

D- Defining the project scope and creating the work breakdown structure

14-in the execution stage of a construction project, the project manager requested a team
member to provide him with a specific work performance data; which of the following could
be this work performance data?

A- Reserve burn-down charts

B- Actual costs incurred

C- Trend lines and forecasts

D- Earned value graphs

15-A product, service, or result, once delivered by the project, may be handed over to a
different group or organization that will operate, maintain, and support it throughout its life
cycle; in what project management process this could happen?

A- Direct and manage project work

B- Monitor and control project work

C- Close project or phase

D- Perform integrated change control


16-change requests could vary according to the included type of action; what is the action that
ensures the future performance of the project work is aligned with the project management
plan.

A- Corrective action

B- Preventive action

C- Defect repair

D- Updates of project management plan

17-in a construction project, and after recording lessons learned and preparing a final report,
the project manager is currently working on the release of team resources; in which project
management process the team resources are released?

A- Monitor and control project work

B- Direct and manage project work

C- Close project or phase

D- Perform integrated change control

18-who is responsible for applying project integration management?

A- The project sponsor

B- The project management team

C- The project manager

D- The project team

19-work performance reports are output of which project management process?

A- Direct and manage project work

B- Monitor and control project work

C- Develop project management plan

D- Manage project knowledge

20-which of the following is an output of direct and manage project work process?

A- Deliverables

B- Verified deliverables

C- Accepted deliverables

D- Project charter
1- PMP stands for

O Project Manpower Professional


O Project Management Professional
O Project Management Paradigm
O Procurement Management Paradigm

2- Which of the following cannot be a constraint on the project?


O Cost
o Project Duration
o Expected weather during the project
o Quality

3- Which statement is unacceptable to stakeholders:


• A project should have both high return and high quality.
• A project should have excellent reputation.
• A project should have high return, but low quality.
• A project progress should be addressed to the stakeholders stage by st

4- Which of the following is an item to consider during stakeholder management?


O Over delivers on expectations.
O Communicate the same way to every stakeholder.
O Identify the needs of all stakeholders.
O Avoid challenging stakeholders all the time.

5- The PMI is
• Project Management Industry
• Project Management Information
• Project Management Institute
• Project Marketing Institute

6- Which of the following statement is the most accurate


O A project management plan is a document issued by senior management that provides the
A project management plan is a narrative description of products or services to be supplied
OA project management plan is a formal, approved document used to guide project executic
A project management plan is a document describing the organizational breakdown structu

7- Which of the following processes is not included in the integration area:


O Develop project charter.
Develop project management plan.
Close a project phase.
O Verify charter.
8- Which of the following process group has the most number of processes:
Initiation process group.
Planning process group.
Executing process group.
Closing process group.

9- Which of the following could not be a project constraint?


O cost
O project duration
expected weather during the project
quality

10- A project kick off meeting is usually conducted to


To draft project charter
O Setup project team and announce the PM assignment
O Build up team spirit
Define project scope and develop WBS

11- Project integration management takes care thoroughly for all of the following except:
o Project costs.
o Project schedule.
o Project procurement.
Project scope.

12- ……. is the way of comparing the value of either producing needs or outsourcing the
Cost - benefit Analysis
Data Analysis
O Brainstorming
Recruitment

13- Stakeholders must know all technical details about the project.
True
False

14- Order the following stakeholder management processes


Manage Stakeholder Engagement
Identify Stakeholders
Plan Stakeholder Engagement
Monitor Stakeholder Engagement
15- Select only things that are concerned with project management.
Stakeholders
Suppliers
Political issues
o Cultural issues
Climate issues
Race - related issues

16- Which area of knowledge is concerned with organizing employees within the project.
Scope Management
Integration Management
Resource Management
Cost Management

17- It is not necessary for a project manager to have certain nationality.


True
False

18- ……….. Authorizes the project to proceed, outlines funding status, and provides an overview of
the project from the organizational point of view.
Project Risk Register
Project Charter
Project Stakeholder Register
Project venders list

19- All of the following are functional departments except:


Accounting.
Designing & Development.
o Project Management Office (PMO).
o Training & Development.

20- In a weak organizational structure of a project, the project manager has ÉÉÉÉ .. command of a
project."
Extended authority
wide - ranged delegation.
Limited to narrow power authority.
No authority at all.

21- Which tool best fits to conduct procurement process:


Earned value
Present value
Negotiation
Allocation

22- The sender of a message is responsible for confirming the message is understood.
True
False

23- ……….. is the way of comparing the value of either producing beer
Cost - benefit Analysis
Data Analysis
Brainstorming
Recruitment

24- Generally, a bid differs from a proposal in that the term bid is use hat the term bid is used when
the seller selection decision will be based on price."
True
False

25- Examples of interpersonal skills that a project manager uses most often include all of the
following indicators EXCEPT:
Leadership
Influencing
Governance
Effective decision making

26- Which statement is not correct:


Manpower should be well - qualified.
Manpower should have a good health.
Manpower should be skillful.
All statements are correct.

27- Which one of the following is not a side (rib) of the PM Talent Triangle?
Gaining & developing soft skills
Technical Project Management
Leadership
Strategic and Business Management

28- All of the following are types of project analysis EXCEPT:


Source - selection analysis.
Data - gathering analysis.
Make - or - buy analysis.
Inspection Analysis

29- Which one of the following is not a characteristic of a project


it is permanent
It is something unique.
It has a start and an end.
It is temporary
30- All of the following are components of culture EXCEPT:
Values.
Norms.
Intelligence.
Beliefs.

31- Put the following PM areas of knowledge in the correct order:


Cost management
Integration management
Quality management
Time management
Scope management

32- A Project Charter includes


Precedence diagramming methods
Task estimates
Detailed resource estimates
The business need for the project

33- Performing integration is a cornerstone skill for all project managers; the following describe the
three different levels of performing integration EXCEPT
Cognitive level
Process level.
Complexity level.
context level.

34- A project is:


A set of sequential activities performed in a process or system.
A revenue - generating activity that needs to be accomplished while achieving customer
satisfaction.
An ongoing endeavor undertaken to meet customer or market requirements.
"A temporary endeavor undertaken to create a unique product, service, or result."

35- It refers to the act of bringing together a group of people to create new knowledge ensuring
that the session's participants work together wey
Facilitation
Baseline
Work Breakdown Structure
Delegation

36- "All of the following are sub plans that integrated into a single unified project plan, EXCEPT:"
OPAős plan
Cost plan
Time plan
Scope plan

37- Which of the following would not be a project constraint?


cost
project duration expected
weather during the project
quality

38- ……… are used to perform analysis to find current performance against to the expected level for
a specific activity in established time - phase. They are, generally, approved by project
management team and those are used to measure and control of project activities.
Facilitation
Baselines
Work Breakdown Structure
Delegation

39- "The management style differs from one project to another, and that is due to the difference
within project's nature."
True
False

40- There is no need to gather information for decision - making in project management.
True
False

41- The project always aims but not limited to get all of the following except:
Result.
services.
plan.
product.
product & service as well.

42- Select the estimating techniques used to determine project costs and duration:
Bottom - up Estimating
Bottom - Bottom Estimatingi
Parametric Estimating
Analogous Estimating
Parametric Analogous Estimating
3 - Point Estimating
Life - Cycle Estimating

43- Tools and techniques to acquire resources include all of the following EXCEPT:
o Decision making.
Acquisition.
Interpersonal and team skills.
Pre – assignment

44- "When the organization assessment is based on comparing to other similar one in the same field
of industry, what kind of assessment is that?
Analysis charting
Benchmarking
colocation
baselines

45- Which of the following is not considered a resource?


WBS
Manpower
Equipment
Machines

46- Arrange the following functions according to managerial logic.


3 Executing
4 Monitoring & Controlling
1 Organizing
5 Closing
2Planning

47- The most important factor of communication in project management are


CEOs
only internal stakeholders.
both internal & external stakeholders
only external stakeholders

48- Select the knowledge areas of project management from the following list. Make sure you can
choose more than one answer
Integration Management
Scope Management
Communications Management
Cost Management
Stakeholder Management
Experts Management

49- Which of the following is not a governance framework component?


Rules
Procedures
Schedule
Norms

50- ………. is the method used to expect the cost based on previous projects costs.
Bottom - up Estimating
Bottom - Bottom Estimating
Parametric Estimating
Analogous Estimating

51- The way a project manager may deal with risks is


neither accept risk nor ignore them.
either accept or convert them into opportunities.
both accept ant ignore them at the same time,
all answers are incorrect.

52- Strategies typically used to deal with threats or risks that may have negative impacts on project
objectives if they occur include all of the following EXCEPT:
Interpreting.
Mitigating
Avoiding
Transferring

53- A program is a:
O Group of related tasks lasting one year or less.
O "Group of related projects, subsidiary programs, and program acti
O Large projects with significant cost and resource requirements.
Sequence of activities constituting a major project.

54- Which of the following tools best helps in finding out the root of the problem at work.
Fishbone Chart
Gantt Chart
Pareto Chart
Scattered Diagram Chart
55- All of the following are stakeholders EXCEPT:
Information Technology
Suppliers
Employees
Customers

56- "In communication, the receiver decodes the messages based on all the following EXCEPT;"
Language
Knowledge
Culture
Distance

57- The three main constraints that restrict the project implementation are all of the following
except:
project charter
project scope.
project cost.
project time.

58- Classification of the engagement levels of stakeholders includes all of the following EXO
Manipulative
Supportive
Neutral
Resistant

59- spend communicating both formally and informally?


30 - 50%
65 - 85%
75 - 90%
90 - 100%

60- "The systematic processing for any process is built on inputs, tools & techniques, and outputs."
True
False

61- All of the following are external environmental factors EXCEPT:


Economic conditions
Competitive movements
Organizational values and principles
Legal restrictions

62- Project body of knowledge includes all of the following areas except:
Cost management.
Integration management.
Quality management.
Project product management.

63- Order the following stages of Tuckman Ladder


- Adjourning
- Forming
- Norming
- Performing
- Storming

64- ……….. is a process that involves activities needed to resolve different kinds of disputes by
conducting consultation between the involved parties to reach an agreement.
Manipulation
Traceability Matrix
Negotiation
Contract

65- ‘’ CASE: Your customer ask for a small change in the project, which was not budgeted in the
project. It is a project and you need the goodwill for a multimillion Riyals on the pipeline. You
will …………………
- Refuse to do the work
- Agree to do the work at no charge
- Assess the cost and schedule impact and tell them you will formalize the change request.
- Do the work and bill him later.

66- What is the expected error if the project manager could not express the project success even
though it is not?
- Lack of communication
- Lack of resources
- Lack of budget
- Lack of manpower
67- …………… is a process that involves activities need to resource consultations between the
involved parties to reach an agreement.
- Manipulation
- Traceability Matrix
- Negotiation
- Contract

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