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Blue Bank Stroy Mapping

1. The document outlines the process flow for a mobile banking application that allows customers to deposit checks electronically. 2. Key steps include customers downloading the app, logging in, updating their profile, requesting e-check services, scanning checks for deposit, and viewing deposit status. 3. Bank managers are also able to log in to validate customer requests, view check deposit statuses, and process e-check deposits.

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Aakanksha Gupta
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© © All Rights Reserved
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411 views1 page

Blue Bank Stroy Mapping

1. The document outlines the process flow for a mobile banking application that allows customers to deposit checks electronically. 2. Key steps include customers downloading the app, logging in, updating their profile, requesting e-check services, scanning checks for deposit, and viewing deposit status. 3. Bank managers are also able to log in to validate customer requests, view check deposit statuses, and process e-check deposits.

Uploaded by

Aakanksha Gupta
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Story Mapping for Blue Bank Service

Customer Download View and Installation of scanner and View e-check


Customer Login Bank Manager Login
and installation Update Profile Request e-check service Status

Customer should be Request scanner Provide or


Provides Login View user Request for E-
able to download bank installation or verify Administrator
details Profile check process
application for IOS/ installed scanner credentials to
Android profile Login
Allow application to Allow Scan check
Request for View status of
get installed /allow Authenticate User Validate and allow
profile Update e-check
plugins to be enabled / 3 attempts for
Verify scanned check
Notify Error invalid entry
Notify Error and
allow resetting Notify failure Notify fraud or error / Perform
Provide user
password using or success Proceed managerial task
credentials and bank
details to create registered phone
profile number /Show Provide account of Process e-check
receiver
Allow customer to Allow user to choose request
update their profile various banking Validate entered details
options View e-check
Request and
Notify if Invalid and allow validate
3 attempts

Grant request or
Get OTP in registered decline request
mobile number

Notify user

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