Expert Services

Messaging Platform
August 2, 2021

660 4th Street, Suite #619 | San Francisco, CA 94107 | www.baycreative.com | 415.434.4344
Positioning
For senior IT people in enterprise companies,

charged with managing the projects, resources, and partnerships required to implement their
organization’s digital vision and roadmap,

ServiceNow Expert Services,

guides your ServiceNow implementation with leading practices to accelerate time to value while
reducing risk,

Because:
§ Our implementation experts have an insider view of our technology and product roadmap to
future-proof your implementation.
§ We have deep experience and insight into successful implementation strategies, practices,
and processes across ServiceNow enterprise customers.
§ Our leading practices are developed, proven and codified by our implementation experts from
hands-on experience.
§ We have flexible implementation models, from leading the project to collaborating with your
preferred professional services provider.
§ Our Now Create application provides step-by-step guidance from planning through delivery of
ServiceNow products.

… so you create great experiences, exceptional business outcomes, and enduring success.

660 4th Street, Suite #619 | San Francisco, CA 94107 | www.baycreative.com | 415.434.4344
10 Words
ServiceNow guides your implementation with leading practices for enduring success.

25 Words
ServiceNow Expert Services guides your implementation with leading practices to accelerate time
to value while reducing risk for great experiences, exceptional outcomes and enduring success.

50 Words
ServiceNow Expert Services guides your ServiceNow implementation with the largest library of
leading practices, unmatched experience, an insider view of our technology and flexible
approaches. When you work with us on your digital transformation, you accelerate time to value
while reducing risk for great experiences, exceptional outcomes and enduring success.

660 4th Street, Suite #619 | San Francisco, CA 94107 | www.baycreative.com | 415.434.4344
Narrative
A new digital transformation project is your opportunity to make a real difference. Whether you’re
modernizing IT, launching new productivity tools or enabling new customer experiences, getting
operational quickly and smoothly on digital workflows is vital for your organization’s success, and
your piece of mind.

That’s where ServiceNow Expert Services comes in.

We guide your ServiceNow implementation with leading practices to accelerate time to value while
reducing risk, so you create great experiences, exceptional business outcomes and enduring
success.

When it comes to ServiceNow implementations, we have an insider view of our technology and
product roadmap to future-proof your implementation. Our experts bring unmatched skill in
configuring and implementing ServiceNow to maximize value and achieve optimal platform health.

We know every implementation is different and requires deep knowledge of your organization’s
environment, your desired outcomes and the NOW Platform. Our vast library of leading practices is
the keystone of every implementation and the driver of predictable, consistent outcomes.

ServiceNow Expert Services has deep experience and insight into successful implementations
across thousands of ServiceNow enterprise customers. Our implementations are driven by our
exclusive leading practices and a long-term commitment to customer satisfaction.

Regardless of who is on your project team, we’ve learned that it always works better when
everyone works together. That’s why we offer flexible implementation models to infuse our
expertise and leading practices into your project.

With our ServiceNow Led approach, we take end-to-end responsibility with the full support of the
product developer. With ServiceNow Assure, we collaborate with your professional services firm,
providing expert guidance in planning, architecture, design and configuration to achieve a healthy
platform for long term success.

Regardless of how you want to work, our Now Create application provides step-by-step guidance
from planning through delivery of ServiceNow for everyone involved to achieve your outcomes.

New ways of working are a requirement in today’s rapidly changing environment. New workflows—
powered by ServiceNow—are the engine of change.

660 4th Street, Suite #619 | San Francisco, CA 94107 | www.baycreative.com | 415.434.4344
ServiceNow Expert Services guides your ServiceNow implementation with leading practices,
unmatched experience and flexible approaches to accelerate time to value while reducing risk, so
you create great experiences, exceptional business outcomes and enduring success.

660 4th Street, Suite #619 | San Francisco, CA 94107 | www.baycreative.com | 415.434.4344
Taglines/Headlines
Faster time to value. Lower risk. Enduring success. ServiceNow Expert Services.
Faster time to value. Lower risk. Great experiences. ServiceNow Expert Services.
Faster time to value. Lower risk. Exceptional outcomes. ServiceNow Expert Services.

Leading practices for exceptional outcomes.

Leading practices for enduring success.
Great customer experiences come from leading practices.

Expert guidance for implementation success.

Expert guidance for ServiceNow success.
The experts for ServiceNow implementation success.
Your expert guide for enduring success.

Maximize Value. Minimize Risk. ServiceNow Expert Services

Maximize the value of your ServiceNow Implementation.

660 4th Street, Suite #619 | San Francisco, CA 94107 | www.baycreative.com | 415.434.4344
Reasons to Believe
1. ServiceNow Implementation Experts with
the Insider Perspective
ServiceNow Expert Services guides your ServiceNow implementation with leading practices to
accelerate time to value while reducing risk, so you create great experiences, exceptional business
outcomes and enduring success.

Our experts have an insider view of our technology, solutions and roadmap, enabling us to
consider future innovations for your project, future proofing your implementation. Our experts are
the creators of our vast library of leading practices, ensuring the experience and insights of our
entire Expert Services organization are available for every ServiceNow implementation. And with
visibility into ServiceNow implementations in enterprise companies around the world, we provide
thought leadership on how to design and configure workflows with the Now Platform for your
industry.

We bring unmatched skill in configuring and implementing ServiceNow to accelerate time to value,
reduce risk and achieve optimal platform health.

Expert guidance for ServiceNow success. ServiceNow Expert Services.

2. Leading Practices are the Foundation of

Implementation Success
ServiceNow Expert Services guides your ServiceNow implementation with leading practices to
accelerate time to value while reducing risk, so you create great experiences, exceptional business
outcomes and enduring success.

Our experts know every implementation is different and requires deep knowledge of the Now
Platform, your desired outcomes, and your organization’s environment. ServiceNow experts have
created a vast library of leading practices to provide predictable, consistent outcomes.

ServiceNow Expert Services has deep experience and insight into successful implementations
across thousands of ServiceNow enterprise customers. Our leading practices are available in the
Now Create, an empowering application that provides step-by-step guidance from planning
through delivery of ServiceNow products. ServiceNow Expert Services, and the Now Create

660 4th Street, Suite #619 | San Francisco, CA 94107 | www.baycreative.com | 415.434.4344
application, drive specific business outcomes with ServiceNow products to create more predictable
results with much less risk.

Leading practices for enduring success. ServiceNow Expert Services.

3. Flexible Implementation Models Ensure

Success
ServiceNow Expert Services guides your ServiceNow implementation with leading practices to
accelerate time to value while reducing risk, so you create great experiences, exceptional business
outcomes and enduring success.

Regardless of who is on your project team, we’ve learned that it always works better when
everyone works together. That’s why we offer flexible implementation models to infuse our
expertise and leading practices into your project.

With ServiceNow Led, we take end-to-end responsibility with the full support of the product
developer. With ServiceNow Assure, we collaborate with your professional services firm, providing
expert guidance in planning, architecture, design and configuration to achieve a healthy platform
for long term success.

Regardless of how you want to work, our Now Create application provides step-by-step guidance
from planning through delivery of ServiceNow for everyone involved to achieve your business
outcomes and deliver enduring success.

Faster time to value. Lower risk. Enduring success. ServiceNow Expert Services.

660 4th Street, Suite #619 | San Francisco, CA 94107 | www.baycreative.com | 415.434.4344