User Manual: Z-Gprs3, Z-Umts, Z-Logger3, Z-Lte, Z-Lte-Ww

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USER MANUAL

Z-GPRS3, Z-UMTS, Z-LOGGER3,


Z-LTE, Z-LTE-WW
Multi-protocol Datalogger, RTU, with ethernet, modem 2G/3G/4G,

GNSS and embedded I/O

SENECA s.r.l.

Via Austria 26, PADOVA – ITALY

Tel. +39.049.8705355 – 8705359 Fax. +39.049.8706287

Web site: www.seneca.it

Customer service: [email protected] (IT), [email protected]


(Other)

Commercial information: [email protected] (IT), [email protected]


(Other)

This document is property of SENECA srl. Duplication and reproduction of its are forbidden
(though partial), if not authorized. Contents of present documentation refers to products and
technologies described in it. Though we strive for reach perfection continually, all technical data
contained in this document may be modified or added due to technical and commercial needs;
it’s impossible eliminate mismatches and discordances completely. Contents of present
documentation is anyhow subjected to periodical revision. If you have any questions don’t
hesitate to contact our structure or to write us to e-mail addresses as above mentioned.

MI00446-24-EN

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USER MANUAL – Z-GPRS3, Z-UMTS, Z-LOGGER3, Z-LTE-WW

Date Version Changes

01/02/2017 1.07 Fixed lower Supply voltage limit for Z-UMTS product

20/04/2017 1.08 Added Revision FW Registers

Fix DOUT2 Commands (Supported commands from Modbus)

Added new “Emergency Mode” function (from firmware 1.2.1 Z-UMTS, 2.4.2
Z-GPRS3/Z-LOGGER3)

11/05/2017 1.09 Added info about Internal Flash log Size

29/06/2017 1.10 Changed reference to Chrome browser

Changed default IP address from 192.168.90.101 to 192.168.1.101

Added Chapter Z-GPRS3 consumption estimate for use with solar panels

06/07/2017 1.11 Fixed Modbus command value for “DOWNLOAD AND UPDATE PHONEBOOK
FROM FTP SERVER”

28/02/2018 1.12 Added new firmware 2.5 and 1.5 features: MQTT Protocol, DDNS, Modbus
TCP-IP to RTU Passthroug, Syslog Client, Unicode

Added SMS command info for update FW/Setup

18/09/2018 1.13 Added Z-UMTS HW2 device

17/12/2018 1.14 Changed Z-UMTS HW2 Modbus Addresses for HW1 compatibility from
firmware 3.0.3

13/02/2019 1.15 Added info for Embedded Digital input and Analog input speed

19/04/2019 1.16 Added new commands for new firmware into SEAL 2.6.0.0

Added DDNS info

26/02/2020 1.17 Added Z-LTE-WW product

05/03/2020 1.18 Fix GNSS Z-LTE-WW info

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USER MANUAL – Z-GPRS3, Z-UMTS, Z-LOGGER3, Z-LTE-WW

Table of Contents

SENECA Z-GPRS3, Z-UMTS, Z-LOGGER3, Z-LTE-WW ................................................... 6

PRELIMINARY INFORMATION .......................................................................................... 6

1. CHARACTERISTICS .................................................................................................... 8

1.1. RTU Models characteristics ............................................................................................................................ 8

1.2. Technical specifications and electrical connections: ....................................................................................... 9

2. DEVICES OVERVIEW ................................................................................................ 10

3. SWITCH ON, AND SWITCH OFF THE RTU .............................................................. 10

4. SUPPORTED SIM CARDS (ONLY Z-GPRS3 / Z-UMTS / Z-LTE / Z-LTE-WW)......... 11

5. GSM SIGNAL (ONLY Z-GPRS3 / Z-UMTS / Z-LTE / Z-LTE-WW) ............................. 12

6. INTERNAL UPS .......................................................................................................... 13

7. ADDRESS BOOK ....................................................................................................... 14

7.1. SENDING A SMS COMMAND USING THE PASSWORD (ONLY Z-GPRS3 / Z-UMTS / Z-LTE / Z-LTE-WW) ...........15

7.2. MICROSD CARD PHONE BOOK (ONLY Z-GPRS3 / Z-UMTS / Z-LTE / Z-LTE-WW) .............................................15

8. ACQUIRING AND SENDING LOG DATA .................................................................. 16

8.1. THE EVENT LOGGER ......................................................................................................................................16


8.1.1. Sending event logger file to an FTP server .................................................................................................. 16
8.1.2. Sending event logger file to an EMAIL server ............................................................................................. 18
8.1.3. Saving event logger file to the microSD card .............................................................................................. 20

8.2. THE DATA LOGGER AND THE DATA LOGGER ON TRIGGER .............................................................................20
8.2.1. Sending data logger file to a FTP server ...................................................................................................... 21
8.2.2. Sending data logger and data logger on trigger data to an E-MAIL server ................................................. 22
8.2.1. Sending data logger and data logger on trigger data to an HTTP server .................................................... 24
8.2.1. Saving data logger data to the microSD card .............................................................................................. 24

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USER MANUAL – Z-GPRS3, Z-UMTS, Z-LOGGER3, Z-LTE-WW

9. SENDING DATA TO AN MQTT BROKER ................................................................. 25

11. ACTIONS AND MESSAGES ................................................................................... 27

11.1. ACTIONS........................................................................................................................................................27

11.2. TEXT AND AUDIO MESSAGES ........................................................................................................................27

12. SENDING AUDIO (DTMF) COMMANDS TO Z-GPRS3 / Z-UMTS / Z-LTE / Z-LTE-


WW 27

13. THE WEBSERVER .................................................................................................. 28

13.1. MAINTENANCE WEBSERVER .........................................................................................................................28

13.2. CUSTOM WEBSERVER ...................................................................................................................................30

14. SEAL (SENECA ADVANCED LANGUAGE) .......................................................... 31

15. FIRMWARE UPDATE.............................................................................................. 32

15.1. Firmware update by Webserver ....................................................................................................................32

15.2. Firmware update by microSD card ................................................................................................................33

16. SEAL PROGRAM AND SEAL CONFIGURATION REMOTE UPDATE ................. 33

16.1. SEAL PROGRAM AND SEAL CONFIGURATION UPDATE FROM WEBSERVER ...................................................33

16.2. UPLOAD A PROJECT BACKUP TO THE RTU .....................................................................................................34

17. MODBUS TCP-IP SERVER AND MODBUS RTU SLAVE ...................................... 35

17.1. MODBUS ADDRESSES TABLE (Z-GPRS3/Z-LOGGER3/Z-UMTS) .......................................................................36

17.2. MODBUS ADDRESSES TABLE (Z-UMTS HW2 from firmware 3.0.3 / Z-LTE / Z-LTE-WW) .................................39

17.3. SUPPORTED COMMANDS FROM MODBUS ...................................................................................................42

18. MODBUS TCP-IP TO RTU PASSTHROUGH ......................................................... 44

19. DYNAMIC DNS (DDNS) (Z-GPRS3 / Z-UMTS / Z-LTE / Z-LTE-WW ONLY) .......... 45

20. SUPPORTED SMS COMMANDS (Z-GPRS3 / Z-UMTS / Z-LTE / Z-LTE-WW


ONLY)................................................................................................................................ 46

20.1. List of Supported Sms Commands .................................................................................................................46

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USER MANUAL – Z-GPRS3, Z-UMTS, Z-LOGGER3, Z-LTE-WW

21. EMERGENCY MODE .............................................................................................. 52

22. Z-GPRS3 POWER ESTIMATE FOR USE WITH SOLAR PANELS ........................ 53

23. TROUBLESHOOTING............................................................................................. 53

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USER MANUAL – Z-GPRS3, Z-UMTS, Z-LOGGER3, Z-LTE-WW

Seneca Z-GPRS3, Z-UMTS, Z-LOGGER3,


Z-LTE-WW
PRELIMINARY INFORMATION

CAUTION!

Contact your telephone provider for information on GSM and GPRS service costs. It is best to
quantify log and SMS costs before setting up and installing Z-GPRS3, Z-UMTS OR Z-LOGGER3.

The use of Z-GPRS3 / Z-UMTS / Z-LTE-WW in data roaming (for example, abroad with an Italian
SIM card) may generate unexpected costs. Contact your telephone provider for further
information.

IN NO CASE MAY SENECA OR ITS SUPPLIERS BE HELD LIABLE FOR ANY INCOMING DATA OR
PROFIT LOSSES DUE TO INDIRECT, CONSEQUENTIAL OR INCIDENTAL CAUSES (INCLUDING
NEGLIGENCE) CONNECTED WITH THE USE OR INABILITY TO USE Z-GPRS3, Z-UMTS, Z-LOGGER3, Z-
LTE-WW EVEN IF SENECA WAS INFORMED OF THE POTENTIAL OF THESE DAMAGES.

SENECA, ITS SUBSIDIARIES OR AFFILIATES OR GROUP PARTNERS OR DISTRIBUTORS AND SENECA


DEALERS DO NOT GUARANTEE THAT THE FUNCTIONS FAITHFULLY MEET THE EXPECTATIONS AND
THAT Z-GPRS3, Z-UMTS, Z-LOGGER3, Z-LTE-WW THEIR FIRMWARE AND SOFTWARE ARE FREE OF
ERRORS OR FUNCTION UNINTERRUPTEDLY.

SENECA HAS TAKEN THE UTMOST CARE AND CAUTION IN DRAFTING THIS MANUAL. HOWEVER,
IT MAY CONTAIN ERRORS OR OMISSIONS. SENECA SRL RESERVES THE RIGHT TO MODIFY
AND/OR VARY PARTS OF THIS MANUAL TO CORRECT ERRORS OR TO ADJUST TO PRODUCT
FEATURE CHANGES WITHOUT ANY PRIOR NOTICE.

CAUTION!

-Contact your telephone service provider for GSM and GPRS service costs especially when using
Z-GPRS3, Z-UMTS, Z-LTE-WW with a sim issued by a country other than the one in which it is
used (international roaming).

-It is best to estimate telephone costs before setting up Z-GPRS3, Z-UMTS and Z-LTE-WW.

-The cost of each SMS is set by the telephone service provider.

-Internet send/receive costs can be tied to Kbytes sent/received, a monthly ceiling included in a
package or internet connection time. Contact your telephone service provider for further
information.

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USER MANUAL – Z-GPRS3, Z-UMTS, Z-LOGGER3, Z-LTE-WW

-For internet connections whose costs is associated with connection time, please remember that
communications are active for an amount of time that depends on the number of log rows to be
sent. Typically, a 2 Kbyte data log takes about 10-15 seconds (in GPRS mode) to be sent in
addition to the time necessary to establish the connection (from 5 to 30 seconds) and the time
due to any server login attempts.

-When use PPP the internet connection is ALWAYS ON

-Check the data quantity sent via internet and SMS before using Z-GPRS3, Z-UMTS, Z-LTE-WW.

Please remember that mobile phone service providers also consider the entire communication
that permits file transmission (and thus data transmission overhead, the number of connection
attempts, etc.) and not just the dimensions as data traffic in each transaction.

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USER MANUAL – Z-GPRS3, Z-UMTS, Z-LOGGER3, Z-LTE-WW

1. CHARACTERISTICS

1.1. RTU Models characteristics


 Internal UPS for up to 1h works without external power
 MODEM: Z-Logger3: No modem

Z-GPRS3: GSM/GPRS quad-band 850/900/1800/1900 MHz


DL max: 85.6 Kbps, UL max: 42.8 Kbps
Coding scheme CS-1, CS-2, CS-3, CS-4
Class 4 (2W) at GSM 850 and EGSM 900
Class 2 (1W) at DCS 1800 and PCS 1900
GPRS multi slot class 10

Z-UMTS: HSPA+/UMTS dual-band 900/2100 MHz (standard)


HSPA+/UMTS tri-band 850/1900/2100 MHz (optional)
GSM/GPRS/EDGE quad-band 850/900/1800/1900 MHz
GPRS: UL 85.6 kbit/s; DL 85.6 kbit/s
EDGE: UL 236.8 kbit/s; DL 236.8 kbit/s
WCDMA PS: UL 384 kbit/s; DL 384 kbit/s
HSPA+: UL 5.76 Mbit/s; DL 21.6 Mbit/s

Z-UMTS HW2: Worldwide UMTS/HSDPA+ and GSM/GPRS/EDGE coverage


800/850/900/1900/2100MHz @UMTS
850/900/1800/1900MHz @GSM
HSDPA: Max.14.4Mbps (DL)
HSUPA: Max.5.76Mbps (UL)
WCDMA: Max.384Kbps (DL)/Max.384Kbps (UL)
EDGE: Max.236.8Kbps (DL)/Max.236.8Kbps (UL)
GPRS: Max. 85.6Kbps (DL)/ Max. 85.6Kbps (UL)

Z-LTE: 4G/LTE Model (Europa, Africa, Middle Est, Korea, Thailandia,


India) Contattare Seneca per altre nazioni. GSM / GPRS/
EDGE Dual-band: 1800 / 900 Mhz
UMTS / HSPA+, Tri-band: WCDMA 2100 / 850 / 900 Mhz
4G LTE Band 6- Band: 2100/1800/850/2600/900/800 MHz
Certificazioni: CE/GCF/Vodafone (Europa), KC/SKT/KT/LGU+
(Korea)

Z-LTE-WW: Worldwide coverage Model 4G/LTE


LTE-FDD: B1/B2/B3/B4/B5/B7/B8/B12/B13
B18/ B19/B20/B25/B26/B28 LTE-TDD: B38/B39/B40/
B41 - WCDMA: B1/B2/B4/B5/B6/B8/B19
GSM: B2/B3/B5/B

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USER MANUAL – Z-GPRS3, Z-UMTS, Z-LOGGER3, Z-LTE-WW

1.2. Technical specifications and electrical connections:

The information regarding technical specifications, electrical connections and functionality of the LEDs
can be found in the installation manual for each product. To consult the installation manual use the link
below:

 Z-LOGGER3: https://www.seneca.it/products/z-logger3/doc/installation_manualEN
 Z-GPRS3: https://www.seneca.it/products/z-gprs3/doc/installation_manualEN
 Z-UMTS / Z-UMTS HW2: https://www.seneca.it/products/z-umts/doc/installation_manualEN
 Z-LTE / Z-LTE-WW: https://www.seneca.it/products/z-lte/doc/installation_manualEN

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USER MANUAL – Z-GPRS3, Z-UMTS, Z-LOGGER3, Z-LTE-WW

2. DEVICES OVERVIEW

Z-GPRS3, Z-LOGGER3, Z-UMTS and Z-LTE-WW are equipped with 4 counters and 4 totalizers. Up to
a maximum of 30 Hz signals can be acquired, 4 digital inputs, 2 analog inputs and 2 relay digital
outputs.

Z-UMTS HW2 and Z-LTE, Z-LTE-WW are also equipped with a GNSS positional system.

A maximum of 100 External TAGs (Modbus RTU and/or Modbus TCP) plus the internal TAGs
(Embedded IO and signals) can be logged.

The logs are sent in csv format (comma separated values, microsoft excel™ compatible) via ftp,
email or microSD card.

Http REST functions or MQTT protocols can also be used for send logs, alarms and send/receive
commands.

Z-GPRS3, Z-UMTS and Z-LTE, Z-LTE-WW can also send the last row of the log file via SMS.

An internal UPS is also available, in UPS mode the RTUs will works for about 1h without external
power.

All configurations are possible via the SEAL software, available for free download at www.seneca.it
in the Z-GPRS3 / Z-UMTS / Z-LOGGER3 / Z-LTE, Z-LTE-WW section.
SEAL is a graphical environment that allow you to configure the datalogger and to create simple
automation without knowing any programming language.

For more info refers to the SEAL help, SEAL is available for free download at address:

http://www.seneca.it/en/linee-di-prodotto/software/seal/

Others manuals, quickstart and examples on SEAL are availables on the Z-UMTS/Z-GPRS3/Z-LOGGER3 /Z-
LTE, Z-LTE-WW sections on website.

3. SWITCH ON, AND SWITCH OFF THE RTU

RTUs are equipped with back-up batteries (internal UPS) to perform programmable actions in case
of blackout.

Switch ON:

1 ) Supply power to the RTU via screw terminal or via BUS IDC10

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USER MANUAL – Z-GPRS3, Z-UMTS, Z-LOGGER3, Z-LTE-WW

2) The Board will boot-up (led PWR will flash)

Switch OFF:

1) Unplug the Power supply (from terminal or from BUS IDC10)


2 ) The board is powered by internal UPS

3) Press the button PS1 until the led PWR will flash fast.

4) Release the button, the board will power off.

4. SUPPORTED SIM CARDS (ONLY Z-GPRS3 / Z-UMTS / Z-LTE / Z-LTE-WW)

Z-GPRS3 / Z-UTMS / Z-LTE / Z-LTE-WW support the following types of SIM CARDS:

Top-up voice SIM CARD

Subscription voice SIM CARD

Data transmission only SIM CARD

"Zero cost" operations can be run only on voice type SIM CARDS, if the RTU receive a ring an action can be
made.

For "top-up" SIM CARDS RTU can manage residual credit requesting the amount from the telephone service
provider.

CAUTION!

-Before inserting the SIM CARD, CANCEL ALL MESSAGES ON THE CARD USING A MOBILE PHONE.

-Before inserting the SIM CARD, CANCEL ALL ADDRESS BOOK CONTACTS ON THE CARD USING A
MOBILE PHONE.

-UMTS SIM CARDS are supported only by the Z-UMTS/Z-LTE / Z-LTE-WW product.

-The Product was tested with leading international provider SIM CARDS. However, operations
are not guaranteed with all providers.

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USER MANUAL – Z-GPRS3, Z-UMTS, Z-LOGGER3, Z-LTE-WW

5. GSM SIGNAL (ONLY Z-GPRS3 / Z-UMTS / Z-LTE / Z-LTE-WW)

The GSM signal level can be found via SEAL software (in the “test“ section) or in the Webserver.

To view the GSM signal level, the SIM CARD must be inserted (signal may change radically based
on the selected provider).

Into the log fileThe field is expressed in DBm where -115 dBm it’s the minimum, -52 dBm it’s the
maximum.

This table can be used:

GSM Signal GSM signal [dBm]


0 (MINIMUM) -115
1 -106
2 -97
3 -88
4 -79
5 -70
6 -61
7 (MAXIMUM) -52

Where 0 it’s the minimum, and 7 it’s maximum.

For correct ftp or email log operations the minimum required field level is 2/7 (please remember
that the signal often fluctuates).

For SMS operations only the minimum required field level is 2/7.

Refer to the following table for signal values:

SIGNAL LEVEL 0 = NO SIGNAL (INSUFFICIENT)

SIGNAL LEVEL 1 = INSUFFICIENT SIGNAL (NOT RELIABLE FOR SMS AND GPRS)

SIGNAL LEVEL 2 = MINIMUM SIGNAL (MINIMUM SIGNAL FOR SMS AND GPRS)

SIGNAL LEVEL 3 = RELIABLE SIGNAL (RELIABLE FOR SMS AND GPRS)

SIGNAL LEVEL 4 = GOOD SIGNAL

SIGNAL LEVEL 5 = VERY GOOD SIGNAL

SIGNAL LEVEL 6 = OPTIMAL SIGNAL

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USER MANUAL – Z-GPRS3, Z-UMTS, Z-LOGGER3, Z-LTE-WW

SIGNAL LEVEL 7 = EXCELLENT SIGNAL

To increase the GSM signal level, Seneca provides various GSM antenna models to reach the
minimum signal level in most situations.

Visit www.seneca.it, refer to the general catalogue or contact Seneca srl for further information.

CAUTION!

-Insert the SIM card only with RTU off.

-Before inserting the SIM card, delete all SMS on the SIM using a mobile phone

-Wait at least 5 minutes in order for the GSM signal to be correctly read.

CAUTION!

-Contact your telephone service provider for GSM and GPRS service costs especially when using
the RTU with a sim issued by a country other than the one in which it is used (international
roaming).

6. INTERNAL UPS

The RTUs are equipped with rechargeable battery.

In the event of a blackout the board can be configured for:

A) Will work for up to 1h without external power.

When the voltage batteries is insufficient the RTU will runs the following algorithm:

1) Ends sending data


2) Closes all files opened on microSD
3) Turned off

B) Will shutdown without external power.

C) Without external power the board will send log data and then shutdown

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USER MANUAL – Z-GPRS3, Z-UMTS, Z-LOGGER3, Z-LTE-WW

In SEAL this behavior can be changed in System Configuration :

CAUTION!
RTUs ARE SUPPLIED WITHOUT CHARGED BATTERIES.

CHARGE THE BATTERIES BY POWER UP RTUs FOR AT LEAST 48H BEFORE USE

CAUTION!
THE BATTERIES CAN BE RECHARGED FOR A MAXIMUM OF ABOUT 300 TIMES.

CAUTION!

TO CONSERVE BATTERY, IN CASE OF DAILY BACKUP, USE THE CONFIGURATION WITH POWER-
OFF WHEN BACKUP

7. ADDRESS BOOK

For security reason Z-GPRS3 / Z-UMTS / Z-LTE / Z-LTE-WW accept SMS command or audio call only from
numbers that are in the Address Book.

The address book is composed of a maximum of 8 telephone numbers / emails.

Groups of numbers/emails can be used for sending alarms/logs to a restrict number of users.

For more info refers to the SEAL Help on line.

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USER MANUAL – Z-GPRS3, Z-UMTS, Z-LOGGER3, Z-LTE-WW

7.1. SENDING A SMS COMMAND USING THE PASSWORD (ONLY Z-GPRS3 / Z-UMTS / Z-
LTE / Z-LTE-WW)

A SMS command can be accepted also if the telephone number isn’t in the address book.

For obtain this feature you must insert before the SMS command a password.

The password is different for every RTUs and is obtained from the last 4 digits of the modem IMEI.

For obatin the password you must connect the RTU with SEAL:

So sending the SMS command:

“2966 NET”

The RTU will respond also if the telephone number isn’t in the address book.

7.2. MICROSD CARD PHONE BOOK (ONLY Z-GPRS3 / Z-UMTS / Z-LTE / Z-LTE-WW)

It’ s possible to expand the internal phone book using a file in the microSD card.

You can add a maximum of 1000 telephone number but this numbers are enabled only to send a ring (and
so execute a ring command).

For editing the MicroSD card phone book refers to the SEAL Help on line.

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USER MANUAL – Z-GPRS3, Z-UMTS, Z-LOGGER3, Z-LTE-WW

8. ACQUIRING AND SENDING LOG DATA

When the logger is activated the RTU save data into an internal Flash, then can send it to email server, ftp
server, http server or MicroSD card.

When the internal Flash space is full the oldest data will be overwritten (circular buffer).

The files are in standard csv text format (windows excel ™ compatible).

There are 3 types of logs:

The Event Logger, The Data logger and the Data logger on Trigger

The internal flash stores at maximum of 8192 rows for the Event Logger, a new row will overwrite the
oldest (circular buffer).

The number of rows that the Data Logger can store in the internal flash depends from the TAGs size (16, 32
or 64 bits) and the number of tags.

Activating all the embedded tags the maximum number of rows that can be stored in the internal flash is
16384, a new row will overwrite the oldest (circular buffer).

Activating all the embedded tags and all 100 Extended Tags at 32bit the maximum number of rows that can
be stored in the internal flash is 16384/8=2048, a new row will overwrite the oldest (circular buffer).

8.1. THE EVENT LOGGER

The event logger works defining Events (Digital input/output Events, Blackout, Analog Alarms etc…) with
the SEAL software configuration.

When an event is created a new row text (with the Timestamp) is inserted into the log, the event must be
configured with the SEAL software.

The event logger can be sent a minimum of 1 time for day if files are sent to FTP, E-MAIL or microSD card.

NOTE:

If no events are generated, the Event logger file will be composed of only 1 row with the text :

INDEX LEVEL TIMESTAMP SOURCE MESSAGE


140 INFO 06/06/2016 00:00 SYS OK: No Messages

8.1.1. Sending event logger file to an FTP server

The RTUs are compatible with ftp server configured into passive mode.

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USER MANUAL – Z-GPRS3, Z-UMTS, Z-LOGGER3, Z-LTE-WW

If the connection with the server is lost the RTU will accumulate the data and when the connection returns
all data is sent up to align to actual acquisition.

An event log can include also the diagnostic, for example:

INDEX LEVEL TIMESTAMP SOURCE MESSAGE

119 ERR 01/06/2016 14:11 SYS FTP Connect Error

120 ERR 01/06/2016 20:34 PRT1 Bus Disconnected

121 ERR 01/06/2016 23:05 PRT1 Bus Disconnected

122 ERR 02/06/2016 05:37 PRT1 Bus Disconnected

123 ERR 02/06/2016 06:39 SYS FTP Connect Error

124 WARN 02/06/2016 06:40 SYS PING Timeout

125 ERR 02/06/2016 13:14 PRT1 Bus Disconnected

126 ERR 02/06/2016 16:46 PRT1 Bus Disconnected

127 ERR 02/06/2016 19:48 PRT1 Bus Disconnected

128 ERR 02/06/2016 21:26 PRT1 Bus Disconnected

For events (Digital1 and Digital2 alarm state for example):

INDEX LEVEL TIMESTAMP SOURCE MESSAGE


674 INFO 25/06/2016 00:18:23 SEC2 INPUT 2 ALARM ON!
675 INFO 25/06/2016 00:18:23 SEC2 INPUT 2 ALARM END!
676 INFO 25/06/2016 00:18:24 SEC2 INPUT 2 ALARM ON!
677 INFO 25/06/2016 00:18:25 SEC2 INPUT 2 ALARM END!
678 INFO 25/06/2016 00:18:25 SEC1 INPUT 1 ALARM ON!
679 INFO 25/06/2016 00:18:26 SEC1 INPUT 1 ALARM END!
680 INFO 25/06/2016 00:18:26 SEC1 INPUT 1 ALARM ON!
681 INFO 25/06/2016 00:18:26 SEC1 INPUT 1 ALARM END!
682 INFO 25/06/2016 00:18:28 SEC2 INPUT 2 ALARM ON!
683 INFO 25/06/2016 00:18:28 SEC2 INPUT 2 ALARM END!

The Event Logger filename is:

RTUNAME_msgyyyyMMddhhmmss.csv

Where:

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USER MANUAL – Z-GPRS3, Z-UMTS, Z-LOGGER3, Z-LTE-WW

RTUNAME is the name of the RTU

yyyy is the year at the send file

MM is the mounth at the send file

dd is the day at the send file

hh are the hours at the send file

mm are the minutes at the send file

ss are the seconds at the send file

So the filename for example can be:

ZGPRS3TEST_msg20160606000057.csv

8.1.2. Sending event logger file to an EMAIL server

RTUs are compatible only with SMTP servers without encryption using the Ethernet or GPRS Always ON
(PPP) connection.

Z-GPRS3 / Z-UMTS /Z-LTE / Z-LTE-WW are compatible also with SMTPS server with SSL 3.0 encryption (for
example GMAIL™) but only with GPRS connection NOT always ON (PPP must be off)

An example of SMTP server that works without encryprion is hMailServer for windows™ , for more info:
https://www.hmailserver.com/.

See the application note for installing and use hMailServer on a windows™ machine.

If the connection with the server is lost the RTU will accumulate the data and when the connection is
returned all data is sent up to align to actual acquisition.

A tipical mail sent has a text in the body with the timestamp and the log file in attachment.

An event log can include also the diagnostic, for example:

INDEX LEVEL TIMESTAMP SOURCE MESSAGE

119 ERR 01/06/2016 14:11 SYS FTP Connect Error

120 ERR 01/06/2016 20:34 PRT1 Bus Disconnected

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USER MANUAL – Z-GPRS3, Z-UMTS, Z-LOGGER3, Z-LTE-WW

121 ERR 01/06/2016 23:05 PRT1 Bus Disconnected

122 ERR 02/06/2016 05:37 PRT1 Bus Disconnected

123 ERR 02/06/2016 06:39 SYS FTP Connect Error

124 WARN 02/06/2016 06:40 SYS PING Timeout

125 ERR 02/06/2016 13:14 PRT1 Bus Disconnected

126 ERR 02/06/2016 16:46 PRT1 Bus Disconnected

127 ERR 02/06/2016 19:48 PRT1 Bus Disconnected

128 ERR 02/06/2016 21:26 PRT1 Bus Disconnected

For events (Digital1 and Digital2 alarm state for example):

INDEX LEVEL TIMESTAMP SOURCE MESSAGE


674 INFO 25/06/2016 00:18:23 SEC2 INPUT 2 ALARM ON!
675 INFO 25/06/2016 00:18:23 SEC2 INPUT 2 ALARM END!
676 INFO 25/06/2016 00:18:24 SEC2 INPUT 2 ALARM ON!
677 INFO 25/06/2016 00:18:25 SEC2 INPUT 2 ALARM END!
678 INFO 25/06/2016 00:18:25 SEC1 INPUT 1 ALARM ON!
679 INFO 25/06/2016 00:18:26 SEC1 INPUT 1 ALARM END!
680 INFO 25/06/2016 00:18:26 SEC1 INPUT 1 ALARM ON!
681 INFO 25/06/2016 00:18:26 SEC1 INPUT 1 ALARM END!
682 INFO 25/06/2016 00:18:28 SEC2 INPUT 2 ALARM ON!
683 INFO 25/06/2016 00:18:28 SEC2 INPUT 2 ALARM END!

The Event Logger filename is:

RTUNAME_msgyyyyMMddhhmmss.csv

Where:

RTUNAME is the name of the RTU

yyyy is the year at the send file

MM is the mounth at the send file

dd is the day at the send file

hh are the hours at the send file

mm are the minutes at the send file

ss are the seconds at the send file

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So the filename for example can be:

ZGPRS3TEST_msg20160606000057.csv

8.1.3. Saving event logger file to the microSD card

RTUs are compatible only with microSD card formatted in FAT32 (FAT16 filesystem is not recommended).

The event log files are stored into the /SYS directory.

The file name is different from the name that is sent to the FTP/EMAIL and is

Exxxxxxx.csv

Where xxxxxxx is an incremental number.

8.2. THE DATA LOGGER AND THE DATA LOGGER ON TRIGGER

The data logger works defining a Data acquisition time (sample time).

The minimum sample time is 1 minute.

The board can send data in two ways:

1) Notification
2) Report

The Notification sends data every sample time (minimum = 1 minute), the file will have only 1 row data.
This row can be sent to SMS, EMAIL or HTTP POST.

The Report sends data every report time (for sample time = 1 minute and report time = 5 minutes then the
report is made of 5 rows data).

The data logger on trigger works defining one or more event trigger actions, when the event trigger action
is true a row acquisition is made.
If no event trigger actions are performed, no Notifications or Reports are sent.

NOTE:

For http POST function only the Notification data can be used so only one row will be sent at a
time.

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8.2.1. Sending data logger file to a FTP server

The RTU is compatible with ftp server configured into passive mode.

If the connection with the server is lost the RTU will accumulate the data and when the connection is
returned all data is sent up to align to actual acquisition.

A typical Data logger file when is open with excel™ is:

INDEX TYPE TIMESTAMP DIN1 DIN2 DIN3 DIN4 DOUT1 DOUT2 VBAT POW VAL1 AVG1 MIN1 MAX1

51764 LOG 05/06/2016 14:36 0 0 0 0 0 0 1 1 43 43 42 44

51765 LOG 05/06/2016 14:37 0 0 0 0 0 0 1 1 43 43 43 44

51766 LOG 05/06/2016 14:38 0 0 0 0 0 0 1 1 43 43 42 44

51767 LOG 05/06/2016 14:39 0 0 0 0 0 0 1 1 43 43 42 44

51768 LOG 05/06/2016 14:40 0 0 0 0 0 0 1 1 43 43 42 44

Where:

INDEX is a progressive acquisition number.

LOG is a constant text.

TIMESTAMP is the Real Time Clock when the acquisition is made.

The others values are the TAG name and variables entered by the user in the SEAL configuration.

The Data Logger on Trigger file when is open with excel™ is:

INDEX TYPE TRIGGER TIMESTAMP POW VBAT DIN1 DIN2 DIN3 DIN4 DOUT1 DOUT2 VAL1 AVG1 MIN1 MAX1
1 ASYNC A------- 05/12/2016 16:11 1 1 1 0 0 0 0 0 -4 -3 -5 -3
2 ASYNC A------- 05/12/2016 16:11 1 1 1 0 0 0 0 0 -5 -3 -5 -3
3 ASYNC A------- 05/12/2016 16:11 1 1 1 0 0 0 0 0 -5 -3 -5 -3
4 ASYNC -B------ 05/12/2016 16:11 1 1 0 1 0 0 0 0 -4 -3 -5 -3
5 ASYNC -B------ 05/12/2016 16:11 1 1 0 1 0 0 0 0 -4 -3 -5 -3
6 ASYNC -B------ 05/12/2016 16:11 1 1 0 1 0 0 0 0 -4 -3 -5 -3
7 ASYNC -B------ 05/12/2016 16:11 1 1 0 1 0 0 0 0 -4 -3 -5 -3
8 ASYNC -B------ 05/12/2016 16:11 1 1 0 1 0 0 0 0 -4 -3 -5 -3
9 ASYNC -B------ 05/12/2016 16:11 1 1 0 1 0 0 0 0 -4 -3 -5 -3
10 ASYNC AB------ 05/12/2016 16:11 1 1 1 1 0 0 0 0 -4 -3 -5 -3

A New column named Trigger is the Trigger Source that generated the log line.

For example the line indexed 9 is generated from the “B” trigger (DIN2 HIGH).

The line indexed 10 is generated from “A” and “B” trigger at the same time (DIN1 and DIN2 HIGH).

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Note that the RTU directly calculates Average/Minimum/Maximum of an embedded analog input.

The Data Logger filename is:

RTUNAME_logyyyyMMddhhmmss.csv

Where:

RTUNAME is the name of the RTU

yyyy is the year of the first row data in the file

MM is the mounth of the first row data in the file

dd is the day of the first row data in the file

hh are the hours of the first row data in the file

mm are the minutes of the first row data in the file

ss are the seconds of the first row data in the file

So the filename of the first example can be:

ZGPRS3TEST_log20160605143600.csv

8.2.2. Sending data logger and data logger on trigger data to an E-MAIL server

RTUs are compatible only with SMTP servers without encryption using the Ethernet or GPRS/UMTS+ Always
ON (PPP) connection.

Z-GPRS3 / Z-UMTS / Z-LTE / Z-LTE-WW are compatible also with SMTPS server with SSL encryption (for
example GMAIL™) but only with GPRS/UMTS+ connection NOT always ON (PPP must be off).

An example of SMTP server that can works without encryprion is hMailServer for windows™ , for more info:
https://www.hmailserver.com/.

If the connection with the server is lost the RTU will accumulate the data and when the connection is
returned all data is sent up to align to actual acquisition.

A typical mail sent has a text in the body with the timestamp and the log file in attachment:

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A typical Data logger file when is open with excel™ is:

INDEX TYPE TIMESTAMP DIN1 DIN2 DIN3 DIN4 DOUT1 DOUT2 VBAT POW VAL1 AVG1 MIN1 MAX1

51764 LOG 05/06/2016 14:36 0 0 0 0 0 0 1 1 43 43 42 44

51765 LOG 05/06/2016 14:37 0 0 0 0 0 0 1 1 43 43 43 44

51766 LOG 05/06/2016 14:38 0 0 0 0 0 0 1 1 43 43 42 44

51767 LOG 05/06/2016 14:39 0 0 0 0 0 0 1 1 43 43 42 44

51768 LOG 05/06/2016 14:40 0 0 0 0 0 0 1 1 43 43 42 44

Where:

INDEX is a progressive acquisition number.

LOG is a constant text.

TIMESTAMP is the Real Time Clock when the acquisition is made.

The others values are the TAG name and variables entered by the user in the SEAL configuration.

The Data Logger on Trigger file when is open with excel™ is:

INDEX TYPE TRIGGER TIMESTAMP POW VBAT DIN1 DIN2 DIN3 DIN4 DOUT1 DOUT2 VAL1 AVG1 MIN1 MAX1
1 ASYNC A------- 05/12/2016 16:11 1 1 1 0 0 0 0 0 -4 -3 -5 -3
2 ASYNC A------- 05/12/2016 16:11 1 1 1 0 0 0 0 0 -5 -3 -5 -3
3 ASYNC A------- 05/12/2016 16:11 1 1 1 0 0 0 0 0 -5 -3 -5 -3
4 ASYNC -B------ 05/12/2016 16:11 1 1 0 1 0 0 0 0 -4 -3 -5 -3
5 ASYNC -B------ 05/12/2016 16:11 1 1 0 1 0 0 0 0 -4 -3 -5 -3
6 ASYNC -B------ 05/12/2016 16:11 1 1 0 1 0 0 0 0 -4 -3 -5 -3
7 ASYNC -B------ 05/12/2016 16:11 1 1 0 1 0 0 0 0 -4 -3 -5 -3
8 ASYNC -B------ 05/12/2016 16:11 1 1 0 1 0 0 0 0 -4 -3 -5 -3
9 ASYNC -B------ 05/12/2016 16:11 1 1 0 1 0 0 0 0 -4 -3 -5 -3
10 ASYNC AB------ 05/12/2016 16:11 1 1 1 1 0 0 0 0 -4 -3 -5 -3

A New column named Trigger is the Trigger Source that generated the log line.

For example the line indexed 9 is generated from the “B” trigger (DIN2 HIGH).

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The line indexed 10 is generated from “A” and “B” trigger at the same time (DIN1 and DIN2 HIGH).

Note that the RTU directly calculates Average/Minimum/Maximum of an embedded analog input.

If the Data Logger file is sent to an ftp server or by email the filename is:

RTUNAME_logyyyyMMddhhmmss.csv

Where:

RTUNAME is the name of the RTU

yyyy is the year of the first row data in the file

MM is the mounth of the first row data in the file

dd is the day of the first row data in the file

hh are the hours of the first row data in the file

mm are the minutes of the first row data in the file

ss are the seconds of the first row data in the file

So the filename of the example can be:

ZGPRS3TEST_log20160605143600.csv

8.2.1. Sending data logger and data logger on trigger data to an HTTP server

Data logger Logs are sent using the Notification (connection is made every sample time).

The standard used for send data is the JSON.

For more info refers to the SENECA HTTP PROTOCOL user manual (must be required to [email protected]).

8.2.1. Saving data logger data to the microSD card

Z-GPRS3 / Z-LOGGER3 / Z-UMTS / Z-LTE / Z-LTE-WW are compatible only with microSD card formatted in
FAT32 (FAT16 filesystem is not recommended).

The log files are stored into the /LOG directory.

If the log report must be sent more frequently than daily, the RTU will create a directory for every days, for
example:

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ROOT

--LOG

--20160618

--20160619

--20160620

The file name is different from the name that is sent to the FTP/EMAIL and is

Lxxxxxxx.csv

Where xxxxxxx is an incremental number.

9. Sending data to an MQTT broker

Data can be sent in real time using JSON to a MQTT broker.

For more info about MQTT see:

http://mqtt.org/

For more info about the MQTT implementation refers to the SENECA MQTT PROTOCOL user manual (must
be required to [email protected]).

10. HOW MANY LOGS IN A SINGLE MICROSD?

A microSD is pre-formatted FAT32 with allocation unit that depends from the constructor.

The number of logs data that can be stored in a microSD card depends from the microSD and the allocation
unit size.

Using a classic microSD of 4GBytes formatted with a file allocation of 32768 bytes, the number of allocation
are about:

4 000 000 000 / 32768 = about 122070 allocation units

Typically the RTU can save data to a microSD every 15 minutes, in this case the microSD will be full in:

122070 / 96 files for day = about 1272 days = about 3.5 years

Writing to a microSD every 1 minute, in this case the microSD will be full in:

122070 / 3600 files for day = about 34 days

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If you need to increase the number of log that can be stored, you must format the microSD with the
minimum allocation unit size.

In a dos shell “cmd” type:

format x: /FS:FAT32 /A:1024 /Q

Where “x” is the microSD drive letter

You will obtain an allocation unit of 1024 bytes so the number of allocation units is:

4 000 000 000 / 1024 = about 3906250 allocation units.

Saving a file every 15 minutes will create a file of about 10K so use 10 allocation unit:

3906250/(10 allocation units*96 file for day) = about 4096 days => about 11 years

And saving every 1 minute:

3906250 / 3600 files for day = about 1085 days => about 3 years

The minimum unit size are typically:

512 Bytes for 2GB microSD

1024 Bytes for 4GB microSD

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11. ACTIONS AND MESSAGES

The SEAL software configurator can manage Actions, and Messages.

11.1. ACTIONS

Actions are commands that must be executed from the RTU when an event is TRUE or FALSE.

Example of actions are: writing to a modbus register, Toggle the digital output 1, reset a totalizer etc…

11.2. TEXT AND AUDIO MESSAGES

Messages are text that must be sent from the RTU when an event is TRUE or FALSE.

A Messages can be sent to: EMAILS, SMS, AUDIO CALL and HTTP POST

Example of messages are: sending a text alarm “Input 1 high ALARM!” when the analog input 1 is higher
than 15 mA.

Audio messages are located into the /AUDIO directories, a preset of audio messages are loaded with seal
but can be edited.

12. SENDING AUDIO (DTMF) COMMANDS TO Z-GPRS3 / Z-UMTS / Z-LTE /


Z-LTE-WW

Z-GPRS3 / Z-UMTS / Z-LTE / Z-LTE-WW can receive audio calls for executing commands using DTMF code.

When a RTU is called the audio file in SD card:

/AUDIO/80.pcm

Now the RTU can execute the FAST COMMANDS from 0 to 15 simply typing the command number and then
confirm with the “*”, use “#” for cancel.

The FAST COMMANDS are editable from SEAL in the APP icon -> Fast command, for example:

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13. THE WEBSERVER

The Webserver is reachable from the Ethernet or from the Modem PPP connection.

There are 2 different webserver:

A Maintenance Webserver and a Custom Webserver.

CAUTION!

The webserver must be enabled from the SEAL software (default is webserver OFF).

13.1. MAINTENANCE WEBSERVER

NOTE

The webserver must be enabled from the SEAL software (default is webserver OFF).

The maintenance webserver can be used for maintenance and debug purposes, for accessing this
webserver type in a browser (with default ip address):

http://192.168.1.101/maintenance/index.html

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192.168.1.101 must be replaced with the Ethernet or the Modem PPP IP address.

With the webserver is possible to download all the log files that are store in SD card:

By clicking on the file is possible to download or delete a single log file.

For debug you can see in real time all the external/internal TAGs values in the “Extended Variables”/
“Status” / “Digital IO” / “Analog IN” / “Counters” sections.

The last 16 Diagnostic Messages can be viewed in the “Diagnostic Messages” section.

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The “Upload file” section can be used for sending a new configuration or a new firmware to the RTU.

13.2. CUSTOM WEBSERVER

The custom webserver is located in the provided microSD card ( /WEB directory ).

For accessing this webserver type in a browser (with default ip address):

http://192.168.1.101/index.html

192.168.1.101 must be replaced with the Ethernet or the Modem PPP IP address.

Various Custom webserver can be downloaded from the seneca website.

For example is possible to write directly to an external modbus tag entering in upper right corner a tag
name and the new value.

An example of real time graph is also provided:

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14. SEAL (SEneca Advanced Language)

Seal is a programming environment for the Seneca RTU, for more info refers to the SEAL help.

The last Seal software version can be downloaded from:

http://www.seneca.it/en/linee-di-prodotto/software/seal/

For more info install SEAL and go to the on line help.

CAUTION!

For a full support of SEAL the microSD card must be inserted!

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15. FIRMWARE UPDATE

In order to include new functions, the system includes firmware update options.

Various different update modes are available for firmware:

Via Webserver: Connect to the section “Upload File” for updating the firmware

Via USB: A complete update takes about 8 minutes. The device must be connected to a PC with SEAL
software installed.

Via microSD card: A complete update takes about 20 seconds. A microSD adapter for PC (many mobile
phones can also read/write microSD) is required.

Via FTP Server: When the RTU is not reachable directly, the firmware update can be made by sending a
SMS or a HTTP command, then the update file is downloaded directly by the RTU from a FTP server.

Via HHTP Server: When the RTU is not reachable directly, the firmware update can be made by sending a a
HTTP command, then the update file is downloaded directly by the RTU from the HTTP server.

15.1. Firmware update by Webserver

1) Download and Install the last SEAL software from Seneca Website (the last firmware is located in
C:\Program Files\Seneca\SeAL\devices).
2) Connect to the RTU webserver at address:
http://ipaddress/maintenance/index.html
where “ipaddress” is the PPP modem or Ethernet ip address.
3) Go to the “Upload File” section.

4) Under “Firmware Binary File” select the “fw.bin” file from the last firmware folder and then click
“UPLOAD”
5) The RTU will reboot with the new firmware.

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15.2. Firmware update by microSD card

Firmware can be updated via microSD card formatted with the FAT16 or FAT32 filesystem
(purchased microSD cards are usually already formatted this way).

Proceed as follows to update firmware:

1. Copy the file called “fw.bin” containing the firmware to a microSD card, The file must be
copied to the main microSD folder.
2. With the RTU OFF, insert the microSD card in the slot
3. Turn ON the RTU.
4. The SD/STS led starts to flash at 1 second intervals for about 20 seconds. The new firmware
is written in flash memory during this phase.
5. When finished, the SD/STS led starts to flash fast
6. At this point, remove the microSD
7. The green PWR led starts to flash fast (several times a second); in this phase the module is
copying firmware from flash to the microprocessor flash.
8. When finished, the module automatically turns off and back on

The firmware update can be checked:

-Connecting the module to SEAL software, the firmware version has changed.

CAUTION!

-BEFORE UPDATING firmware, copy the current configuration.

-Once the firmware is updated, the previous setup may be deleted so RTU must be re-configured.

16. SEAL PROGRAM AND SEAL CONFIGURATION REMOTE UPDATE

16.1. SEAL PROGRAM AND SEAL CONFIGURATION UPDATE FROM WEBSERVER

You can update a SEAL program and or configuration from the RTU Webserver.

For update a new program and configuration follow the procedure:

1) In SEAL create a new program or change the parameters configuration


2) Go to Build -> Generate
3) Now Seal will create 3 files: .seal, .debug, .out
4) Rename the .out file to “setup.tag”
5) Connect to the webserver at address:
http://ipaddress/maintenance/index.html
where “ipaddress” is the PPP modem or Ethernet ip address.
6) Go to the “Upload File” section.

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7) Under “Configuration Tags File” select the “setup.tag” file and then click “UPLOAD”
8) The RTU will restart with the new SEAL Program/Configuration

CAUTION!

When use this feature with Remote RTU be sure that the connection parameters are correct
before upload the new SEAL Program/Configuration or the RTU will be unreachable!

16.2. UPLOAD A PROJECT BACKUP TO THE RTU

You can create a backup file for the SEAL program (.seal file) for archive and upload it to the RTU.

For to do that follow the procedure:

1) Connect to the webserver at address:


http://ipaddress/maintenance/index.html
where “ipaddress” is the PPP modem or Ethernet ip address.
2) Go to the “Upload File” section.

3) Under “Configuration SEAL File” select the “.seal” file and then click “UPLOAD”
4) The RTU will store the .seal file to the SD card

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CAUTION!

When a “.seal” file is uploaded the RTU will not change the actual program/configuration.

This operation is only for backup purpose, for changing the program/configuration you must
upload the “setup.tag” file (see chapter 16.1)

17. MODBUS TCP-IP SERVER AND MODBUS RTU SLAVE

The RTUs can activate a Modbus TCP-IP Server and a Modbus RTU Slave (on serial ports) for accessing the
Embedded and Modbus I/O.

The server accept up to 2 clients from Ethernet or Modem (PPP) connection.

The external variables addresses are placed from the SEAL compiler so, after compiling, the addresses can
be showed:

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17.1. MODBUS ADDRESSES TABLE (Z-GPRS3/Z-LOGGER3/Z-UMTS)

ADDRRESS OFFSET TAG REGISTER TYPE RO/RW INFO

40001 0 MACHINE ID UNSIGNED 16 READ ONLY INTERNAL CODE

40002 1 FIRMWARE CODE UNSIGNED 16 READ ONLY INTERNAL CODE

FIRMWARE MAJOR
40003 2 UNSIGNED 16 READ ONLY (EXAMPLE 204 = 2.04)
REVISION

In decimal format
KMMBB
Where:
K=4= Bugfix Release
K=3= New Release
MM = Minor Revision
FIRMWARE MINOR
40004 3 UNSIGNED 16 READ ONLY BB = Build
REVISION
Example:
Value = 40110
4 = Bugfix Release
01 = Minor revision 1
10 = Build 10

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Digital Inputs
Bit 0 = INPUT1 VALUE
Bit 1 = INPUT2 VALUE
DIGITAL INPUTS
40008 7 BIT READ ONLY Bit 2 = INPUT3 VALUE
AND SIGNALS
Bit 3 = INPUT4 VALUE
Bit 7 = EXTERNAL POWER
Bit 8 = BATTERY GOOD

Bit 14 = DIGITAL OUTPUT 1


VALUE
40009 8 DIGITAL OUTPUTS BIT READ ONLY
Bit 15 = DIGITAL OUTPUT 2
VALUE
40015 14 CLOCK YEAR SIGNED 16 BITS READ ONLY Year
40016 15 CLOCK MOUNTH UNSIGNED 8 BITS READ ONLY Bit from 0 to 7 (LSB)
40017 16 CLOCK DAY UNSIGNED 8 BITS READ ONLY Bit from 0 to 7 (LSB)
40017 16 CLOCK HOURS UNSIGNED 8 BITS READ ONLY Bit from 8 to 15 (MSB)
40018 17 CLOCK MINUTES UNSIGNED 8 BITS READ ONLY Bit from 0 to 7 (LSB)
40018 17 CLOCK SECONDS UNSIGNED 8 BITS READ ONLY Bit from 8 to 15 (MSB)
UNSIGNED 16
40023 22 Totalizer value 1 LSW READ ONLY Less significant 16 bits
BITS
Totalizer value 1 UNSIGNED 16
40024 23 READ ONLY Most significant 16 bits
MSW BITS
UNSIGNED 16
40025 24 Counter value 1 LSW READ ONLY Less significant 16 bits
BITS
UNSIGNED 16
40026 25 Counter value 1 MSW READ ONLY Most significant 16 bits
BITS
UNSIGNED 16 Value in [Seconds]
40039 38 Worktime 1 LSW READ ONLY
BITS Less significant 16 bits
UNSIGNED 16 Value in [Seconds]
40040 39 Worktime 1 MSW READ ONLY
BITS Most significant 16 bits
UNSIGNED 16
40049 48 Totalizer value 2 LSW READ ONLY Less significant 16 bits
BITS
Totalizer value 2 UNSIGNED 16
40050 49 READ ONLY Most significant 16 bits
MSW BITS
UNSIGNED 16
40051 50 Counter value 2 LSW READ ONLY Less significant 16 bits
BITS
UNSIGNED 16
40050 49 Counter value 2 MSW READ ONLY Most significant 16 bits
BITS
UNSIGNED 16 Value in [Seconds]
40065 64 Worktime 2 LSW READ ONLY
BITS Less significant 16 bits
UNSIGNED 16 Value in [Seconds]
40066 65 Worktime 2 MSW READ ONLY
BITS Most significant 16 bits
UNSIGNED 16
40075 74 Totalizer value 3 LSW READ ONLY Less significant 16 bits
BITS
Totalizer value 3 UNSIGNED 16
40076 75 READ ONLY Most significant 16 bits
MSW BITS
UNSIGNED 16
40077 76 Counter value 3 LSW READ ONLY Less significant 16 bits
BITS
40078 77 Counter value 3 MSW UNSIGNED 16 READ ONLY Most significant 16 bits

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BITS
UNSIGNED 16 Value in [Seconds]
40091 90 Worktime 3 LSW READ ONLY
BITS Less significant 16 bits
UNSIGNED 16 Value in [Seconds]
40092 91 Worktime 3 MSW READ ONLY
BITS Most significant 16 bits
UNSIGNED 16
40101 100 Totalizer value 4 LSW READ ONLY Less significant 16 bits
BITS
Totalizer value 4 UNSIGNED 16
40102 101 READ ONLY Most significant 16 bits
MSW BITS
UNSIGNED 16
40103 102 Counter value 4 LSW READ ONLY Less significant 16 bits
BITS
UNSIGNED 16
40104 103 Counter value 4 MSW READ ONLY Most significant 16 bits
BITS
UNSIGNED 16 Value in [Seconds]
40117 116 Worktime 4 LSW READ ONLY
BITS Less significant 16 bits
UNSIGNED 16 Value in [Seconds]
40118 117 Worktime 4 MSW READ ONLY
BITS Most significant 16 bits
UNSIGNED 16
40128 127 Battery Voltage READ ONLY [mV]
BITS
40130 129 Analog input 1 SIGNED 16 BITS READ ONLY Value in [mA] or [V]
40131 130 Scaled Analog Input 1 SIGNED 16 BITS READ ONLY Custom scaled value
40144 143 Analog input 2 SIGNED 16 BITS READ ONLY Value in [mA] or [V]
40145 144 Scaled Analog Input 2 SIGNED 16 BITS READ ONLY Custom scaled value
40158 157 GSM Field SIGNED 16 BITS READ ONLY Value in [dBm]
41003 1002
External Use the compile output window
… … - READ/WRITE
Variables Tags for Tags address position
41203 1202
Command Register
UNSIGNED 16
49001 9000 COMMAND READ/WRITE (see Table with supported
BITS
commands)

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17.2. MODBUS ADDRESSES TABLE (Z-UMTS HW2 from firmware 3.0.3 / Z-LTE /
Z-LTE-WW)

ADDRRESS OFFSET TAG REGISTER TYPE RO/RW INFO

40001 0 MACHINE ID UNSIGNED 16 READ ONLY INTERNAL CODE

40002 1 FIRMWARE CODE UNSIGNED 16 READ ONLY INTERNAL CODE

FIRMWARE MAJOR
40003 2 UNSIGNED 16 READ ONLY (EXAMPLE 204 = 2.04)
REVISION

In decimal format
KMMBB
Where:
K=4= Bugfix Release
K=3= New Release
MM = Minor Revision
FIRMWARE MINOR
40004 3 UNSIGNED 16 READ ONLY BB = Build
REVISION
Example:
Value = 40110
4 = Bugfix Release
01 = Minor revision 1
10 = Build 10

Digital Inputs
Bit 0 = INPUT1 VALUE
Bit 1 = INPUT2 VALUE
DIGITAL INPUTS
40008 7 BIT READ ONLY Bit 2 = INPUT3 VALUE
AND SIGNALS
Bit 3 = INPUT4 VALUE
Bit 7 = EXTERNAL POWER
Bit 8 = BATTERY GOOD

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USER MANUAL – Z-GPRS3, Z-UMTS, Z-LOGGER3, Z-LTE-WW

Bit 14 = DIGITAL OUTPUT 1


VALUE
40009 8 DIGITAL OUTPUTS BIT READ ONLY
Bit 15 = DIGITAL OUTPUT 2
VALUE
40015 14 CLOCK YEAR SIGNED 16 BITS READ ONLY Year
40016 15 CLOCK MOUNTH UNSIGNED 8 BITS READ ONLY Bit from 0 to 7 (LSB)
40017 16 CLOCK DAY UNSIGNED 8 BITS READ ONLY Bit from 0 to 7 (LSB)
40017 16 CLOCK HOURS UNSIGNED 8 BITS READ ONLY Bit from 8 to 15 (MSB)
40018 17 CLOCK MINUTES UNSIGNED 8 BITS READ ONLY Bit from 0 to 7 (LSB)
40018 17 CLOCK SECONDS UNSIGNED 8 BITS READ ONLY Bit from 8 to 15 (MSB)
UNSIGNED 16
40023 22 Totalizer value 1 LSW READ ONLY Less significant 16 bits
BITS
Totalizer value 1 UNSIGNED 16
40024 23 READ ONLY Most significant 16 bits
MSW BITS
UNSIGNED 16
40025 24 Counter value 1 LSW READ ONLY Less significant 16 bits
BITS
UNSIGNED 16
40026 25 Counter value 1 MSW READ ONLY Most significant 16 bits
BITS
UNSIGNED 16 Value in [Seconds]
40039 38 Worktime 1 LSW READ ONLY
BITS Less significant 16 bits
UNSIGNED 16 Value in [Seconds]
40040 39 Worktime 1 MSW READ ONLY
BITS Most significant 16 bits
UNSIGNED 16
40049 48 Totalizer value 2 LSW READ ONLY Less significant 16 bits
BITS
Totalizer value 2 UNSIGNED 16
40050 49 READ ONLY Most significant 16 bits
MSW BITS
UNSIGNED 16
40051 50 Counter value 2 LSW READ ONLY Less significant 16 bits
BITS
UNSIGNED 16
40050 49 Counter value 2 MSW READ ONLY Most significant 16 bits
BITS
UNSIGNED 16 Value in [Seconds]
40065 64 Worktime 2 LSW READ ONLY
BITS Less significant 16 bits
UNSIGNED 16 Value in [Seconds]
40066 65 Worktime 2 MSW READ ONLY
BITS Most significant 16 bits
UNSIGNED 16
40075 74 Totalizer value 3 LSW READ ONLY Less significant 16 bits
BITS
Totalizer value 3 UNSIGNED 16
40076 75 READ ONLY Most significant 16 bits
MSW BITS
UNSIGNED 16
40077 76 Counter value 3 LSW READ ONLY Less significant 16 bits
BITS
UNSIGNED 16
40078 77 Counter value 3 MSW READ ONLY Most significant 16 bits
BITS
UNSIGNED 16 Value in [Seconds]
40091 90 Worktime 3 LSW READ ONLY
BITS Less significant 16 bits
UNSIGNED 16 Value in [Seconds]
40092 91 Worktime 3 MSW READ ONLY
BITS Most significant 16 bits
UNSIGNED 16
40101 100 Totalizer value 4 LSW READ ONLY Less significant 16 bits
BITS

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USER MANUAL – Z-GPRS3, Z-UMTS, Z-LOGGER3, Z-LTE-WW

Totalizer value 4 UNSIGNED 16


40102 101 READ ONLY Most significant 16 bits
MSW BITS
UNSIGNED 16
40103 102 Counter value 4 LSW READ ONLY Less significant 16 bits
BITS
UNSIGNED 16
40104 103 Counter value 4 MSW READ ONLY Most significant 16 bits
BITS
UNSIGNED 16 Value in [Seconds]
40117 116 Worktime 4 LSW READ ONLY
BITS Less significant 16 bits
UNSIGNED 16 Value in [Seconds]
40118 117 Worktime 4 MSW READ ONLY
BITS Most significant 16 bits
UNSIGNED 16
40128 127 Battery Voltage READ ONLY [mV]
BITS
40130 129 Analog input 1 SIGNED 16 BITS READ ONLY Value in [mA] or [V]
40131 130 Scaled Analog Input 1 SIGNED 16 BITS READ ONLY Custom scaled value
40144 143 Analog input 2 SIGNED 16 BITS READ ONLY Value in [mA] or [V]
40145 144 Scaled Analog Input 2 SIGNED 16 BITS READ ONLY Custom scaled value
40157 156 GSM Field SIGNED 16 BITS READ ONLY Value in [dBm]
UNSIGNED 16
40215 214 GNSS Flags READ ONLY Flags for GNSS
BITS
UNSIGNED 8 BITS
SNR (MSB) / Number of
40216 215 SNR/GNSS Satellites + READ ONLY
satellites(LSB)
UNSIGNED 8 BITS
40217- 216-
LATITUDE FLOAT 32 READ ONLY Latitude
40218 217
40219- 218-
LONGITUDE FLOAT 32 READ ONLY Longitude
40220 219
40221- 220-
SPEED FLOAT 32 READ ONLY Speed
40222 221
40223- 222-
DISTANCE FLOAT 32 READ ONLY DISTANCE FROM CENTER
40224 223
41003 1002
External Use the compile output window
… … - READ/WRITE
Variables Tags for the address location of tags
41203 1202
Command Register
UNSIGNED 16
49001 9000 COMMAND READ/WRITE (see Table with supported
BITS
commands)

49443- 9442- COORDINATES OF THE CENTER


CENTER LATITUDE FLOAT 32 READ ONLY
49444 9443 OF THE VIRTUAL FENCE

49445- 9444- COORDINATES OF THE CENTER


CENTER LONGITUDE FLOAT 32 READ ONLY
49446 9445 OF THE VIRTUAL FENCE

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USER MANUAL – Z-GPRS3, Z-UMTS, Z-LOGGER3, Z-LTE-WW

17.3. SUPPORTED COMMANDS FROM MODBUS

If you have enabled the Modbus TCP-IP server by Ethernet connection or the Modbus Slave RTU from a
serial port you are able to send commands to RTUs.

The register COMMAND is at holding address 49001 (holding register 9000)

COMMAND VALUE (decimal)

RESET RTU 1

UNMOUNT SD CARD 7

STOP DATALOGGER 18

START DATALOGGER 17

COPY ALL LOGS FROM INTERNAL FLASH TO microSD 19


CARD

RESET LOG SESSION 20

ERASE ALL LOG FROM INTERNAL FLASH 16

FORCE MODEM RESET 65

STOP MODBUS TCP-IP AND MODBUS RTU LOG 98

START MODBUS TCP-IP AND MODBUS RTU LOG 97

DOWNLOAD AND UPDATE FIRMWARE FROM REMOTE 112


FTP SERVER

DOWNLOAD AND UPDATE FIRMWARE AND SETUP 113


FROM REMOTE FTP SERVER

DOWNLOAD AND UPDATE SETUP FROM REMOTE FTP 114


SERVER

DOWNLOAD AND UPDATE PHONEBOOK FROM FTP 83


SERVER

UPDATE FIRMWARE FROM SD 116

UPDATE SETUP FROM SD 117

UPDATE PHONEBOOK FROM SD 118

EXECUTE RING COMMAND 33

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USER MANUAL – Z-GPRS3, Z-UMTS, Z-LOGGER3, Z-LTE-WW

EXECUTE FAST COMMAND 0 48

EXECUTE FAST COMMAND 1 49

EXECUTE FAST COMMAND 2 50

EXECUTE FAST COMMAND 3 51

EXECUTE FAST COMMAND 4 52

EXECUTE FAST COMMAND 5 53

EXECUTE FAST COMMAND 6 54

EXECUTE FAST COMMAND 7 55

EXECUTE FAST COMMAND 8 56

EXECUTE FAST COMMAND 9 57

EXECUTE FAST COMMAND 10 58

EXECUTE FAST COMMAND 11 59

EXECUTE FAST COMMAND 12 60

EXECUTE FAST COMMAND 13 61

EXECUTE FAST COMMAND 14 62

EXECUTE FAST COMMAND 15 63

CLOSE DIGITAL OUTPUT1 Write with Write Multiple Register:

write 32 in register 49001

write 32 in register 49002

write 512 in register 49003

OPEN DIGITAL OUTPUT1 Write with Write Multiple Register:

write 32 in register 49001

write 16 in register 49002

write 512 in register 49003

CLOSE DIGITAL OUTPUT2 Write with Write Multiple Register:

write 32 in register 49001

write 8192 in register 49002

write 512 in register 49003

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USER MANUAL – Z-GPRS3, Z-UMTS, Z-LOGGER3, Z-LTE-WW

OPEN DIGITAL OUTPUT2 write 32 in register 49001

write 4096 in register 49002

write 512 in register 49003

18. MODBUS TCP-IP TO RTU PASSTHROUGH

The devices can be used for convert in real time the protocol Modbus TCP-IP to Modbus RTU from Ethernet
or 2G/3G connection.

For example is possible to connect a scada in Modbus TCP-IP to directly acquire the Modbus I/O slaves
Modbus RTU:

1 The Scada makes a Modbus TCP-IP Request

2 The RTU Converts the Modbus TCP-IP Request to the Modbus RTU Slave

3 The Slave Modbus RTU makes the response

4 The RTU Converts the Modbus RTU Response to the Modbus TCP-IP Scada

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USER MANUAL – Z-GPRS3, Z-UMTS, Z-LOGGER3, Z-LTE-WW

19. DYNAMIC DNS (DDNS) (Z-GPRS3 / Z-UMTS / Z-LTE / Z-LTE-WW only)

Dynamic DNS (DDNS or DynDNS) is a method of automatically link the name server with a dynamic IP.

For example is possible to access the RTU webserver with:

http://senecazumts.ddns.net/ index.html

The IP can change but the name is always the same.

Also the RTU Modbus TCP-IP server can reached, for example configuring in the scada:

Station name: senecazumts.ddns.net

Port: 502

Z-UMTS/Z-GPRS3/Z-LTE / Z-LTE-WW supports the following DDNS:

NoIP.com

DDNS.org

DDNS.it

A configuration example is (note that PPP must be configured):

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USER MANUAL – Z-GPRS3, Z-UMTS, Z-LOGGER3, Z-LTE-WW

20. SUPPORTED SMS COMMANDS (Z-GPRS3 / Z-UMTS / Z-LTE / Z-LTE-


WW only)

20.1. List of Supported Sms Commands

The RTU lets you run commands if the SMS sender number is enabled.

Command list:

SMS COMMANDS FOR DIGITAL INPUTS/COUNTERS/TOTALIZERS

GET DIN Status from all counters

GET DINn All nth input counter status

GET DINn.TOT All nth input totalizers status

GET DINn.CNT All nth input counters status

RESET DIN Reset all counters

RESET CNTn Reset the nth counter

SMS COMMANDS FOR DIGITAL INPUTS/COUNTERS/TOTALIZERS

GET DIN Status from all counters

GET DINn All nth input counter status

GET DINn.TOT All nth input totalizers status

GET DINn.CNT All nth input counters status

RESET DIN Reset all counters

RESET CNTn Reset the nth counter

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USER MANUAL – Z-GPRS3, Z-UMTS, Z-LOGGER3, Z-LTE-WW

SMS COMMANDS FOR READ/WRITE EXTENDED VARIABLES

GET TAG <VARIABLE_LABEL> Returns by SMS the value of the extended


variable named <VARIABLE_LABEL>

For example:

GET TAG PIPPO

Returns the PIPPO extended variable value

SET TAG <VARIABLE_LABEL> <VALUE> Write <VALUE> to the external variable named
<VARIABLE_LABEL>

For example:

SET TAG PIPPO 345

Write 345 to the PIPPO extended variable

SMS COMMANDS FOR DIGITAL OUTPUTS

SET DOUTn.OPEN Opens the nth digital output

SET DOUTn.CLOSE Closes the nth digital output

SET TOGGLEn Toggle the nth digital output

SET PULSEn.OPEN Opens the nth timed output

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USER MANUAL – Z-GPRS3, Z-UMTS, Z-LOGGER3, Z-LTE-WW

SMS COMMANDS FOR ADDRESS BOOKS

SET PHONE +nnnnnnn Add number +nnnnnn to address book as


administrator

RESET PHONE +nnnnnnn Remove number +nnnnnn from the address


book

SET EMAIL [email protected] Add email [email protected] to address book as


administrator

RESET EMAIL [email protected] Delete email [email protected] from the address


book

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USER MANUAL – Z-GPRS3, Z-UMTS, Z-LOGGER3, Z-LTE-WW

VARIOUS SMS COMMANDS

CREDIT Returns residual credit (for top-up SIM CARD only)

STATUS Returns the variables set by setup software. All available variables
can be included. If the SMS text exceeds 160 characters, it will be
truncated (three dots “…” at the end of the SMS ).

SET GSM.APN apn_name user Set the APN with the APN name, user and password. For example,
password set vodafone APN that does not require user name and password:

SET GSM.APN web.omnitel.it

SET GSM.FTP path name_ip Set FTP connection settings:


port user password
path the FTP server folder where files are sent

name_ip IP address or FTP server name

port FTP server gateway

user FTP server login user name

password FTP server login password

for example:

SET /prova/ 192.168.180.33 21 pippo pluto

SET GSM.SMTP name_ip port set SMTP server connection settings to send emails
user password
name_ip IP address or FTP server name

port smtp server gateway

user FTP server login user name

password smtp server login password

for example:

SET GSM.SMTP out.alice.it 25 pippo pluto

GET AIN Returns the two analog input values

EMAIL TEST Forces an email sent with an attachment to the first administrator in the
email address book

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USER MANUAL – Z-GPRS3, Z-UMTS, Z-LOGGER3, Z-LTE-WW

FTP TEST Forces a text file sent to the currently set ftp server

EMAIL TAG Sends the value indicated by "TAG" to the first email contact

EMAIL AIN sends an email with the value of the 2 analogs

EMAIL AIN1 sends an email with the value of the analog 1

EMAIL AIN2 sends an email with the value of the analog 2

EMAIL DIN sends an email with the value of the digital inputs

EMAIL DIN1 sends an email with the value of the digital input 1

EMAIL DIN2 sends an email with the value of the digital input 2

EMAIL DIN3 sends an email with the value of the digital input 3

EMAIL DIN4 sends an email with the value of the digital input 4

EMAIL TEMP sends an email with the internal temperature sensor value

EMAIL SYSLOG Sends the last week syslog.csv log file on microSD via email (first
administrator address in the address book)

FTP SYSLOG Sends the last week syslog.csv log file in the microSD via FTP

UPLOAD LOG Create a dump of the actual internal flash log into the microSD
logdump.csv, then Sends this file to the actual upload channel (E-MAIL or
FTP).

DOWNLOAD FW The RTU will download from the FTP download folder the
“RTUNAME_fwupdt.bin” firmware file (where RTUNAME is the name
inserted in the “Cloud” SEAL section) Then (if the release il different from
the installed) a firmware update is done.

for example:

The firmware file must be:

“Datalogger005_fwupdt.bin”

Note that if in the “Cloud” SEAL section you have flagged one of the
followed flags:

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USER MANUAL – Z-GPRS3, Z-UMTS, Z-LOGGER3, Z-LTE-WW

The firmware file must be only “fwupdt.bin”

DOWNLOAD SETUP The RTU will download from the FTP download folder the “RTUNAME_
setup.tag” setup file (where RTUNAME is the name inserted in the
“Cloud” SEAL section) Then a configuration update is done.

For example:

The setup file must be:

“Datalogger005_setup.tag”

Note that if in the “Cloud” SEAL section you have flagged one of the
followed flags:

The setup file name must be only “setup.tag”

DOWNLOAD FW-SETUP The RTU will download from the FTP download folder the firmware AND
the setup file. Then (if the release is different from the installed) the
firmware and the configuration are updated.

The firmware name must be:

“fwupdt.bin”

The setup name must be:

“fwupdt.tag”

DOWNLOAD DATA The RTU will download from the FTP download folder the “data.bin” with
the extended ring action phonebook (up to 1000 users). Then the
extended phonebook is updated.

RESET Reset the RTU

NET RTU will send actual Ethernet and modem PPP IP address

GSM IMSI Return the mobile operator IMSI code


(International Mobile Subscriber Identity)

GSM ICCID Return the SIM ICCID code (Integrated Circuit Card IDentifier)

GSM IMEI Return the Modem IMEI identification code


(International Mobile Equipment Identity)

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USER MANUAL – Z-GPRS3, Z-UMTS, Z-LOGGER3, Z-LTE-WW

NOTE

If the command is not recognized by the RTU, an error SMS will be sent:

“COMMAND NOT RECOGNIZED”

You can configure the RTU to send a confirmation (SMS or ring) when the command is
successfully completed.

CAUTION!

When a command is successfully completed, a ring can only be generate when a voice SIM is
used (data SIM do not permit voice call service).

21. EMERGENCY MODE

It’s possible to disable the SEAL program execution putting ALL dip switches to ON at boot-up.

This emergency mode is useful if a SEAL program does not allow to connect to SEAL (for example because
the board will reboot continuously).

In emegency mode the SEAL program is not executed and the datalogger is stopped.

For enter in the emergency mode follow the steps:

1) Power Down the Board


2) Put ALL the dip switches to “ON”
3) Power ON the Board
4) PWR led will flash until you exit from the emergency mode
5) Now you can connect to SEAL and send a new program

For exit from the emergency mode:


1) Power Down the Board
2) Put ALL the dip switches to “OFF”
3) Power ON the Board
4) Now the SEAL program is in execution

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USER MANUAL – Z-GPRS3, Z-UMTS, Z-LOGGER3, Z-LTE-WW

22. Z-GPRS3 POWER ESTIMATE FOR USE WITH SOLAR PANELS

The following table is obtained using a Modbus TCP-IP client connection with the Modbus TCP-IP Z-GPRS3
server using the GPRS connection.

Test condition:

-internet connection is always ON

-Outputs OFF

-No Ethernet connected

-No 12VDC (Screw 1) connected

MODBUS REQUEST TYPICAL AVERAGE


VOLTAGE GSM SIGNAL MODBUS REGISTERS REQUEST
EVERY POWER
12V DC -56 dBm (7/7) 60 seconds 10 1,49 W
12V DC -86 dBm (3/7) 60 seconds 10 1,5 W
12V DC -86 dBm (3/7) Continuous 10 1,9 W

23. TROUBLESHOOTING

PROBLEM SOLUTION

Sending the SMS command: -Make sure the set APN corresponds to the mobile service
provider's and whether access requires authorisation. See:
email test
http://wiki.apnchanger.org/Main_Page
no email reaches the administrator's email
address -Make sure the GSM signal is over 2/7

-The email ended up in SPAM

-The SMTP server supports SSL protection and the gateway


was not correctly set

Using the configuration software in the If you send Log via Ethernet, Seneca recommended to
"Test configuration" section when you use an owner SMTP server.
launch the command:
-The email is in the SPAM directory

TEST E-MAIL COMMAND -The SMTP server supports only SSL security, in the
ethernet port or Modem PPP connection you can not

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USER MANUAL – Z-GPRS3, Z-UMTS, Z-LOGGER3, Z-LTE-WW

enable SSL protection


no e-mail arrives at the administrator e-
mail address

Sending the SMS command: -The FTP server folder does not exist. Create the folder on
the ftp server first.

-Make sure the ftp server IP address/name are correct


ftp test
-Make sure the ftp server login user name/password are
correct

no ftp file reaches the set ftp server

Using the configuration software in the -The folder on the FTP server on which you created the
"Test configuration" section when you file does not exist, first create the folder in the ftp
launch the command server
-Check the correctness of the IP / name of the FTP
TEST FTP server
-Make sure that the username / password to access the
ftp server are correct
no ftp file arrives in the configured ftp
server

The GSM signal is always 0/7 and the GSM led -The inserted SIM is not recognised. Clean or replace the SIM
continues to flash fast
-The SIM PIN is enabled. Insert the SIM in a mobile phone and
disable the PIN or enable it and insert the PIN code in the
setup software

The GSM signal is too low -Wait at least 10 minutes from turning on the device before
reading the GSM value

-Try using another mobile service provider's SIM

-Move the RTU installation

-Use an optional external antenna: for further information,


contact Seneca or visit the device section at
www.seneca.it.

Residual credit is not sent for the SIM -Check the method used to receive residual credit from the
mobile service provider (ring or SMS, SMS request text).

-The SIM is not top-up but subscription

Z-GPRS3 / Z-UMTS / Z-LTE / Z-LTE-WW worked -No SIM credit. Top-up the SIM card.
correctly for a few days/months but stopped
sending SMS and logs. -The SIM card expired, replace the SIM card or contact your
mobile phone provider.

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USER MANUAL – Z-GPRS3, Z-UMTS, Z-LOGGER3, Z-LTE-WW

You get the "NTP error" The clock synchronization is activated, via ethernet this
is done via NTP (network time protocol), but you can
not contact the NTP server:

-Make sure that the UDP port 123 is open

-Check the configured NTP server address

The device is unable to send emails or ftp -Try to change Router/Modem


files on the Internet through the
Ethernet port but a PC connected -Update the Router/Modem Firmware
to the same LAN can send emails and ftp
-Keep open on the router the ports:
files.
UDP/TCP 25

UDP/TCP 21

UDP 123

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