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Unit - 2 QB (MC)

This document contains questions for a Managerial Communication exam, divided into three parts: Part A contains short answer questions about types of formal and informal communication, barriers to communication, and principles of effective communication. Part B contains longer answer questions about improving organizational communication, the impact of technology, communication channels, and overcoming barriers. Part C includes case studies on how computer technology has changed communication, the adequacy of downward communication, and whether perfect communication is possible. The document provides guidance for students taking an exam on key concepts in managerial communication.

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93 views2 pages

Unit - 2 QB (MC)

This document contains questions for a Managerial Communication exam, divided into three parts: Part A contains short answer questions about types of formal and informal communication, barriers to communication, and principles of effective communication. Part B contains longer answer questions about improving organizational communication, the impact of technology, communication channels, and overcoming barriers. Part C includes case studies on how computer technology has changed communication, the adequacy of downward communication, and whether perfect communication is possible. The document provides guidance for students taking an exam on key concepts in managerial communication.

Uploaded by

Lords Porseena
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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(Autonomous)

COIMBATORE-32
Degree: / Branch: MBA /Business Administration
Semester: / Year: I Semester/ I Year
12B105 MANAGERIAL COMMUNICATION

UNIT-II

PART – A (2 Marks):
1. What are the types of Formal Communication?
2. Mention the Methods of Upward Communication.
3. Mention the types of Grapevine.
4. What are the advantages of Formal Communication?
5. Mention any three disadvantages of Formal Communication.
6. What are the Benefits of Downward Communication?
7. Mention the Benefits and Problems of Upward Communication.
8. What are the Medias used in Lateral Communication?
9. Write a brief note on Horizontal Communication.
10. Write short notes on disadvantages of Informal Communication.
11. How to Use the Informal communication effectively?
12. What are the advantages and disadvantages of Oral Communication?
13. How to make effective use of Telephone.
14. Mention the guidelines for using Voice Mail.
15. Write a note on Facsimile.
16. Mention the types of Barriers.
17. What are the various Semantic Barriers of Communication?
18. Write short note on Egotism.
19. Write short note on Different Comprehension of Reality.
20. What are the Principles of Communication?
21. Mention the 7 C’s of Communication.
22. Write a short note on Concise.
23. Write a note on Candid.
24. Distinguish Informal Communication from Formal Communication.
25. Mention the types of Grapevine Communication.

PART B (12 Marks):

1. List out the various types of communications that exist in organization and discuss
the strategies for making them more effective.
2. What changes has computer technology brought about in the field of
communication? What are the merits of this technology and state its limitations?
3. Write brief note on:
a) Communication by Silence
b) Visual Communication
c) Communication through facial expressions and gestures
4. What are the various channels of communication? Write detailed notes on the
importance, merits and demerits of any two of them?

1
5. What kind of communication networks would you recommend to an organization
suffering from poor communication? Justify.
6. Discuss the socio psychological barriers to effective communication?
7. Discuss the general principles of effective communication?
8. In business communication courtesy and clarity are as important as conciseness
and correctness?
9. Write a brief note on the importance of clarity of thought and expression in
communication process?
10. What are the barriers to organizational communication and state the steps to
overcome such types of communication barriers?
11. Explain the various types of Informal Communication in detail
12. “….ambiguous words may lead to misinterpretation by the receiver….” - Find out
and Discuss the barriers related with ambiguity
13. “Psychological barriers arise from motives” – Discuss.
14. Explain 7Cs of an effective communication.
15. How to use the Grapevine effectively?

PART C (20 Marks):


CASE STUDY:

1. What changes has Computer Technology brought about in the field of


Communication? What are the advantages of this technology? Explain it in the
present context.
2. (i) “Downward Channel of Communication may be the one most commonly
used, but it is also the one most inadequate and unsatisfactory.” Do you agree?
(ii) “One should feed, water and cultivate the Grapevine rather than try to curb
its growth.” Discuss.
3. “There can be no such thing as perfect Communication.” Do you agree? Give a
reasoned answer.

Staff In-charge Director


Ms.S.Nagamani

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