Dealer Dealer Deler Dealer Dealer Dealer Dealer

Technetic Plus Cocurrent 1150

Water Conditioning Control System
Dealer Installation, Operation and Maintenance Manual
Table of Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Special Features
Superior Design
Superior Operation
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Location Selection
Water Line Connection
Drain Line Connection
Brine Line Connection
Brine Tank Overflow Line Connection
Connecting the Control
Increasing the Length of the Transformer Cord
Placing Conditioner Into Operation . . . . . . . . . . . . 7
Initial Start-Up
Checking the Brine Draw Function
Battery Back-Up Feature
To Install a Battery
Programming the Technetic Plus 1150 Control . . . 9
Level I Parameters
Time of Day
Time of Regeneration
Hardness
Salt Amount
Capacity
Level II Parameters . . . . . . . . . . . . . . . . . . . . . . . . 13
Refill Control
Brine Draw Value
Regeneration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Manual Regeneration
Automatic Regeneration
Reserve Options
Service and Preventive Maintenance . . . . . . . . . . 16
Injector Screen, Injector and
Refill/Backwash Control
Water Meter
Disinfection of Water Conditioners . . . . . . . . . . . 17
Sodium Hypochlorite 5.25%
Riser Pipe Assembly . . . . . . . . . . . . . . . . . . . . . . . 17
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Valve Disc Identification . . . . . . . . . . . . . . . . . . . 18
Pressure Graphs. . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Flow Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Technetic PlusTechnetic Plus Replacement Parts. 22
Series 1265 Bypass Valve . . . . . . . . . . . . . . . . . . . 23
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Alarms

2
Introduction • Separate Time of Day and Time of Regeneration
Settings. The control defaults to a 2:00 a.m. regeneration
The Technetic PlusTechnetic Plus 1150 Control valve time for easy installation, but the installer may set the
provides sophisticated, demand-based water conditioning by regeneration to occur at any time of the day.
incorporating a microprocessor and a water meter to
• WQA S-101 Features. The control can be programmed
electronically monitor the amount of water used daily.This
to freeze the values for salt amount and capacity so the
fully programmable control allows you to fine tune the
customer cannot alter them after installation (see
conditioner’s operation to meet your customer’s application.
Parameter P18, Table 3.)
The Technetic Plus valve combines design simplicity with
reinforced Noryl* construction to provide an uncommonly • Selectable 12 or 24-Hour Clock. (See Parameter P13.
reliable appliance. The inherent reliability of the system Table 3.)
means a long life of efficient, trouble-free water conditioning. • Selectable U.S. or Metric Units of Measure. Use grains
*Noryl is a trademark of General Electric Co. per gallon of hardness, pounds of salt, and kilograins of
capacity for U.S. units. Use milligrams per liter of
Special Features hardness, kilograms of salt and kilograms of capacity for
• Memory Retention. During a power outage, critical metric units (see Parameter P12, Table 3.)
operating information in the control’s memory is stored • Selectable Calendar Override. One to thirty days are
in a special electronic device. This information includes available to automatically regenerate the conditioner if
the time of day, water usage amounts, daily average the water usage has not caused a regeneration. The
water usage, all programming data and the number of default value is zero which disables this feature (see
days since the last regeneration. When power is restored, Parameter P14, Table 3.)
the information is returned to the microprocessor and • Design Reliability. Solid-state electronics assure many
operation resumes as if an outage never occurred. years of trouble-free performance. The metering system
• Battery Backup. The non-rechargeable battery backup has only one moving part, the rotating turbine that
feature allows the control to keep track of time and any measures water usage and generates electrical pulses that
water usage for up to 48 hours during a power outage. are counted by the microprocessor to determine the need
• Fully Programmable Regeneration Cycle Times. The to regenerate.
control is factory programmed with typical regeneration • Guest Cycle. An extra regeneration can be achieved at
cycle times for easy installation. The control allows the any time by pressing the REGEN button on the
Refill, Rinse, Backwash and Purge cycle times to be set Technetic PlusTechnetic Plus front panel. It takes just a
by the installer to fine tune the conditioner’s operation. few minutes for the regeneration to start. The
• Automatic Double Regeneration for Exhausted Resin regeneration process will be completed in about 1 hour,
Beds. If the water usage exceeds 150% of the system based on the size of the system. This feature is beneficial
capacity between regenerations, the control will when the customer expects to use more than the normal
automatically call for a second regeneration the next day amount of water; for example, guest visits or an extra
even if no water is used. This feature is included to make heavy laundry day.
sure that an exhausted resin bed is completely recharged. • Manual Double Regeneration. Back-to-back
• Selectable Reserve Options. The control can be regenerations can be run by pressing the REGEN push
programmed to operate with one of four different reserve button after the first regeneration has been running for at
options (see Parameter P15, Table 3.) The options least one minute.This can be used to recharge the resin
include starting a regeneration only at a specific time of bed that has operated without salt for an extended period
day or having an immediate regeneration when the of time.
capacity is exhausted. The control can also have a fixed
reserve which is a percentage of the total system capacity
or a variable reserve which adjusts the reserve depending
upon the water usage patterns of your customer.

3
Superior Design conditioner is to install a check valve in the soft water
piping from the conditioner. If a check valve is installed,
• Clear aircheck provides viewing of brine draw and refill make sure that the water heating unit is equipped with a
functions and eliminates the need for an external brine properly rated temperature and pressure safety relief
valve. valve. Always conform to local codes.
• Fewer parts than any control system of comparable • Do not locate the unit in a area where the temperature
function and most controls of lesser function. falls below 34oF (1oC) or over
• The valve may be indexed manually without power to 120oF (49oC)
any one of its service or regeneration positions. The • Do not install the unit near acid or acid fumes.
Regeneration Cycle indicator on the cam gear indicates
control valve position. • Do not expose the unit to petroleum products.
• No dynamic seals that could cause leakage through wear Water Line Connection
or fatigue.
A bypass valve system must be installed since there are
• Control accepts a wide selection of plumbing occasions when the water conditioner must be bypassed for
connections or modular bypass valves offering complete
hard water or for servicing. The most common bypass
versatility and easy plumbing for any installation.
systems are the Technetic PlusTechnetic Plus bypass valves,
• Drain flow control is built into the valve to control Figure 1, and plumbed-in globe valves,
backwash flow rate. Figure 2. Though both are similar in function, the Technetic
PlusTechnetic Plus bypass offers simplicity and ease of
Superior Operation operation.
• Direct acting system functions independently of water
pressure. No pistons or diaphragms that require a Not in Bypass In Bypass
minimum water pressure to operate.
• Five cycle operation provides for down-flow conditioned
water, up-flow backwash, down-flow brining and slow
rinse, down-flow fast rinse, and refill of the brine tank.
• Valve discs are held closed by water pressure and are
leak tight. Valve seats are in a vertical position, which is
the position least vulnerable to plugging.
• System operation cannot get out of phase or sequence. Water Water
The control always returns to a fixed conditioned water Conditioner Conditioner
position after regeneration.
• Bypass water automatically available during Figure 1
regeneration. Not in Bypass In Bypass

Installation
All plumbing must conform to local codes. Inspect the unit
carefully for carrier shortage or shipping damage.

Location Selection
The following considerations must be taken into account
when selecting the location for the water conditioning
system. Water Water
Conditioner Conditioner
• Locate the unit as close to a drain as possible.
• If supplementary water treating equipment is required,
make sure that adequate additional space is available. Figure 2
Locate the brine tank in an accessible place so that salt
can be added easily.
• Do not install any unit closer than 10 feet (3 m) between
the outlet of the conditioner and the inlet of a water
heater. Water heaters can transmit heat back down the
cold water pipe into the control valve. Hot water can
severely damage the conditioner. A positive way to
prevent hot water flowing from a heat source to the
4
Drain Line Connection Brine Tank Overflow Line Connection
Ideally located, the unit will be above and not more than 20 In the event of a malfunction, the brine tank overflow
feet (6.1 m) from the drain. For such installations, using an connection directs overflow to the drain instead of spilling on
appropriate adapter fitting (not supplied), connect 1/2-inch the floor where it could cause water damage:
(1.3-cm) plastic tubing to the drain line connection of the 1. Locate the fitting hole on the side of the brine tank.
control valve.
2. Insert the overflow fitting (not supplied) into the tank
If the unit is located more than 20 feet (6.1m) from the drain, and tighten with the plastic thumb nut and gasket as
use 3/4-inch (1.9 cm) tubing for runs up to 40 feet (12.2 m). illustrated in Figure 4.
Also, purchase appropriate fitting to connect the 3/4-inch (1.9
cm) tubing to the 1/2-inch (1.3-cm) NPT drain connection. 3. Attach a length of 1/2-inch (1.3 cm) tubing (not supplied)
to the fitting and run to the drain.
If unit is located where drain line must be elevated, you may
elevate the line up to 6 feet (1.8 m) providing the run does not Note: Do not elevate the overflow line higher than
exceed 15 feet (4.6 m) and water pressure at the filter is not 3 inches (7.6 cm) below the bottom of the overflow fitting.
less than 40 psi (280 bar). You may elevate an additional 2 Do not tie into the drain line of the control unit. The overflow
feet (61 cm) for each additional 10 psi (70 bar). line must be a direct, separate line from the overflow fitting
to the drain, sewer, or tub. Allow an air gap as the drain line
Where the drain line is elevated but empties into a drain connection, Figure 3.
below the level of the control valve, form a 7-inch
(18-cm) loop at the far end of the line so that the bottom of
the loop is level with the drain line connection. This will Overflow Fitting
provide an adequate siphon trap. Brine Tank Installed
Where a drain empties into an overhead sewer line, a sink-
type trap must be used.
IMPORTANT: Never connect drain line directly into a
drain, sewer line or trap. Always allow an air gap between the
drain line and the wastewater to prevent the possibility of Connect 1/2-in
sewage being back-siphoned into conditioner, Figure 3. (1.3-cm) I.D. Tubing
or Hose and Run
to Drain
Right Way
Figure 4

Connecting the Control

1. Connect the control to the 12-volt wall transformer cable.
The power connection is located on the underside of the
control on the left front side. Insert the barrel style
connector into the power plug.
Figure 3
2. Plug the wall-mount transformer into an electrical outlet
Note: Standard commercial practices have been expressed that is not controlled by a wall-switch.
here. Local codes may require changes to these suggestions.

Brine Line Connection

Install the brine line between the pickup tube in the brine tank
and the 3/8-inch ( 9.7-mm) tubing nut on the air check of the
control valve.
Note: Make sure that all fittings and connections are tight so
that premature checking does not take place. Premature
checking occurs when the ball in the air check falls to the
bottom before all brine is drawn out of the brine tank. Refer
to the Troubleshooting section in this manual for additional
information.

5
Increasing the Length of the Transformer Cord Placing Conditioner into Operation
If it is necessary to extend the length of the transformer cord, Initial Start-Up
an optional 15-foot (4.6-m) extension cord is available, P/N
1000907, Figure 5 or the cord may be spliced as follows: After the water conditioning system is physically installed,
we recommend that the conditioner be disinfected before it is
1. Strip insulation from wire 5/16 inch ( 7.9 mm) from wire used to treat potable water. Refer to the Disinfection of
end. Water Conditioners section in this manual. Complete the
2. Insert stripped wire into barrel of connector and crimp. following steps to place the conditioner into operation:
For best results, crimp twice per wire as shown, Figure 6. 1. Remove the control valve cover by grasping each side of
Splice connections or extension wire is not supplied. They are the cover at the bottom, towards the back. Spread the sides
available at hardware or electrical stores. apart slightly and lift off, Figure 7.

Figure 5

Figure 7

2. Disconnect power to the control by unplugging the wall

transformer or removing the power wire from the bottom
of the control.
3. Turn off the water supply and place the bypass valve(s)
in the “not in bypass” position.
4. Press down on the top of the drive gear to disengage the
cam gear, Figure 8.
Figure 6

There is also a 15-foot splitter cord (not shown) to use one

transformer to operate two 12-volt controls,
P/N 1034264.

Figure 8

5. With the cam gear disengaged, rotate the cam gear

counterclockwise to the Backwash position,
Figure 9.

6
 transformer or unplugging the power cord from the bottom
of the control.
2. Press down on the top of the drive gear to disengage the
cam gear. Figure 8.
3. With the cam gear disengaged, rotate the cam gear
counterclockwise to the Draw/Rinse position. Check that
water is being drawn from the brine tank. The water level
in the brine tank will recede very slowly. Observe the
water level for at least one minute. If the water level does
not recede, if it goes up, or if air enters the transparent air
check chamber and the ball falls and seats, refer to the
Troubleshooting section in this manual.
4. When water is being drawn from the brine tank, press
Figure 9 down on the drive gear and rotate the cam gear
counterclockwise to just before the Service position,
6. Open the water supply valve very slowly to Figure 10. Connect power to the control and allow the
approximately the 1/4 open position, and slowly fill the motor to drive the cam gear to the Service position.
resin tank with water. When the cam gear reaches the Service position, the
If the water supply valve is opened too rapidly or too far, motor will stop. Run cold water from a nearby faucet
resin may be lost. In the BACKWASH position, you until the water is clear and soft.
should hear air escaping slowly from the drain line.
7. When all the air is purged from the resin tank (water
begins to flow steadily into the drain), slowly open the
main supply valve all the way. Allow the water to run
into the drain until clear. Turn off the water supply and
wait for about five minutes to allow all trapped air to
escape from the tank. Open the water supply valve
slowly to the full open position.
8. Add water to the brine tank (initial fill). With a hose or
bucket, add one gallon of water to the brine tank for
every three pounds of salt required for a regeneration.
Example: If the required salt dosage for regeneration is Air Check
twelve pounds, add four gallons of water to the brine
tank.
Figure 10
9. Press down on the top of the drive gear to disengage the
cam gear, Figure 8.
Battery Back-Up Feature
10. With the cam gear disengaged, rotate the cam gear
counterclockwise to the Refill position until the aircheck, The Technetic PlusTechnetic Plus 1150 is supplied with a
Figure 10, fills with water, and water flows through the battery operation feature allowing the control to continue to
brine line and into the brine tank. Do not run for more monitor water flow and maintain the proper time of day
than three minutes. during short power outages. The control uses a standard 9-
volt battery (not supplied).
11. Press down on the top of the drive gear to disengage the
cam gear, Figure 8. During a power outage, the display will be turned off and the
motor will not run, but the control will continue to totalize
12. With the cam gear disengaged, rotate the cam gear water flow. If power is out and a regeneration is needed, the
counterclockwise to just before the Service position, regeneration will be delayed until power is restored. If power
Figure 9. Connect power to the control and allow the is lost during a regeneration, the control will resume the
motor to drive the cam gear to the Service position. regeneration when power is restored.
When the cam gear reaches the Service position, the
motor will stop. A typical new 9-volt alkaline battery will provide
approximately two days of power for the control. Older
Checking the Brine Draw Function batteries or those exposed to temperatures over 75oF (23.9oC)
will provide power for a shorter length of time.
1. Disconnect power to the control by unplugging the wall
The control can be operated without a battery, but the control

7
will not measure water usage or time while the power is off.
The control will save all important operating information and
programming data during a power outage. No
reprogramming is necessary.
Note: It is recommended that the battery be replaced every
year or after any extended power outage.
To install a battery:
1. Remove the control valve cover.
2. The battery pocket is located in the upper left corner of
the control.
3. The battery connector has special snaps which allow the
battery to be installed properly. Press the new battery
firmly into the snaps.
4. Place the battery into the pocket.
5. Replace the control valve cover.

8
Programming the Technetic PlusTechnetic Plus 1150 Control

Figure 11

This section covers all aspects of programming the control. • Time of Day
The control is shipped from the factory with default values • Time of Regeneration
for most parameters. These default values will result in a
• Total Hardness
system capacity of 100 gallons
(1 cubic meter). While the control may operate with these • Salt Per Regen
values, the following parameters must be changed to meet the • Capacity
actual operating conditions and achieve maximum system
If you continue to press the down arrow ( ↓ ) button, the
capacity and salt efficiency:
parameters start over with Time of Day. Pressing the up
• Time of Day arrow ( ↑ ) button displays the parameters in reverse order.
• Time of Regeneration Refer to Table 1 for description of these parameters and
available ranges for each parameter.
• Hardness
• Salt Amount Press the SET button and the far right digit of the display
starts flashing. If you want to change this number, press the
• Capacity of the Unit up arrow ( ↑ ) button to increase the number or the down
• Refill Controller Value arrow ( ↓ ) button to decease the number. To skip the number
• Brine Draw Rate without changing, press the left arrow ( ← ) button. When
• Slow Rinse Time you reach the far left digit, pressing the left arrow ( ← ) button
will return you to the far right digit.
Note that some parameters have a single unit of measure
option such as the Slow Rinse Time which is only entered in Note: If you press and hold either the up arrow ( ↑ ) button or
minutes. Other parameters have dual units such as Salt the down arrow ( ↓ ) button for more than one second, the
Amount which can be entered in pounds or kilograms. To flashing number will increment or decrement at the rate of 10
select which units are active, look for a comment in the counts per second.
NOTES column of Tables 1 and 3 on pages 10 &12. It will When the number is correct, press the left arrow ( ← ) button.
reference another parameter that selects which units are The far right digit stops flashing and the next digit to the left
active. For example, parameter P12 (Table 3) selects U.S. starts flashing. You can only change the flashing number.
units if it is set to “0” and metric if it is set to “1”. Continue changing numbers until you reach the desired
setting. Press the SET button. The numbers stop flashing and
Level I Parameters (Table1) the control accepts the new setting. After approximately
Level I Parameters are identified as those that have an LED 30 seconds, the control starts alternating the display between
indicator on the front panel. The green indicator illuminates Time of Day and Capacity.
next to the name of the active control setting. The end user
has access to all of these parameters which are explained in
the Technetic PlusTechnetic Plus Operation and Maintenance
Manual. In general, pressing the down ( ↓ ) arrow button
displays the level I Parameters in the following order:

9
Note: If the new setting is not accepted because it was outside Salt Amount
the allowable range, the old value will be displayed.
Salt Amount is the next value displayed. The default value for
Time of Day Salt Amount is 6 pounds (2.5 kilograms) of salt. Refer to
Table 2, and select a salt dosage based on resin bed volume
Press the SET button. The display will show the Time of Day and desired system capacity.
with the minutes digit blinking. If you want to change this
number, press the up arrow ( ↑ ) button to increase the Note: This is the total amount of salt for a regeneration,
number or the down arrow ( ↓ ) button to decrease the not pounds per cubic foot. If 6 pounds is not acceptable,
number. To skip the number without changing, press the left press the SET button and change the value. If 6 pounds is
arrow ( ← ) button. The first number stops flashing and the acceptable, press the down arrow ( ↓ ) button.
next number starts flashing. You can only change the
flashing number. When you have reached the far left digit,
Capacity
pressing the left arrow ( ← ) button returns you to the far right Capacity is the next value displayed and is expressed in
digit. Continue changing numbers until you reach the desired kilograins (kilograms). Refer to Table 2 for the capacity
setting. Press the SET button again to enter the value. setting that corresponds to the resin bed volume and salt
amount. The default value is 1.0 kilograin (0.1 kilograms). To
Time of Regeneration change, press the SET button and enter a new value. Any
The next value displayed is the Time of Regeneration. It is value between
similar to Time of Day programing. It has the default value 0.1 and 140 kilograins (0.01 and 14.00 kilograms) is allowed.
of 2:00 a.m. If 2:00 a.m. is acceptable, press the down arrow Note: If the calculation for the system capacity exceeds 9999
( ↓ ) button. If this is not acceptable, press the SET button and gallons (99.99 cubic meters) (P5, Capacity, divided by P3,
change the numbers. Press the SET button again to enter the Hardness), the control will display 9999 (99.99) for capacity
value. until the water usage has dropped the remaining capacity
below that number. When water is flowing through the
Hardness system, the colon in the Time of Day display will blink.
Hardness is the next value displayed. This value is the water At this time, all of the Level I parameters are programed. The
hardness expressed in grains per gallon (milligrams per liter). display will alternate between the Time of Day and Capacity
The default value is 10 grains/gallon (100 milligrams per if no keys are pressed for
liter). If this is not acceptable, press the SET button and enter 30 seconds. The Capacity value displayed is the volume
a new value. Any value between 3 and 250 grains per gallon remaining in gallons (cubic meters for metric) before a
(30 and regeneration is needed.
2500 milligrams per liter) is allowed. Press the SET button
To complete the initial programming of the Technetic
again to enter the new value.
PlusTechnetic Plus 1150, proceed to the Level II
Parameters, page 13.

10
 Table 1 - Level 1 Programming Parameters

Parameter Range of Minimum Units of

Default Notes
Name Description Values Increments Measure
Time of day 1:00 to 12:59 Range depends on value selected for
P1 1 None Hour: minute
AM or PM 00:00 to 23:59 P13. Enter the current time.
1:00 to 12:59 Range depends on value selected for
Time of day of
P2 AM or PM 1 2:00 AM Hour: minute P13. Skip this parameter to accept the
regeneration
00:00 to 23:59 default or enter a new time.
Unit of measure depends on value
Hardness of 3 to 250 1 10 Grains/gallon selected for P12. Test water hardness
P3
Water 30 to 2500 10 100 milligram/L (compensated hardness) and enter that
value.
Unit of measure and default depends
0.5 to 99.5 0.5 6 Pounds on value selected for P12. Select salt
P4 Salt amount
0.1 to 25.5 0.1 2.5 Kilograms amount from Table 2 and enter that
value.
Unit of measure depends on value
Capacity of 0.1 to 140.0 0.1 1.0 Kilograins
P5 selected for P12. Enter the unit
unit 0.01 to 14.00 0.01 0.1 Kilograms
capacity. Refer to Table 2.

11
 Table 2 - Technetic PlusTechnetic Plus 1150 System Capacity Inputs (Kilograins)
Salt RESIN VOLUME (cubic feet)
Setting
(pounds) 0.50 0.75 1.00 1.25 1.50 2.00 2.25 2.50 3.00 3.25

3.5 11.0
4.0 11.7
4.5 12.3 15.3
5.0 12.9 16.1
6.0 13.8 17.5 20.4
7.0 14.6 18.7 22.0 24.6
8.0 15.3 19.8 23.4 26.3
9.0 15.9 20.7 24.6 27.9 30.6
10.0 16.4 21.5 25.7 29.2 32.2 34.8
11.0 22.3 29.7 30.5 33.7 36.5
12.0 22.9 27.6 31.6 35.1 38.1 40.8
13.0 23.6 28.4 32.6 36.3 39.6 42.5
14.0 24.1 29.2 33.6 37.5 40.9 44.0 49.2
16.0 25.2 30.6 35.3 39.6 43.3 46.8 52.7
18.0 31.8 36.9 41.4 45.5 49.2 55.7 61.2
20.0 32.9 38.2 43.0 47.4 51.4 58.5 64.5 69.6
22.0 39.5 44.5 49.1 53.4 60.9 67.4 73.1
24.0 40.6 45.9 50.7 55.2 63.2 70.2 76.2
26.0 41.6 47.1 52.2 56.9 65.3 72.6 79.2
28.0 48.3 53.5 58.4 67.2 75.0 81.8
30.0 49.3 54.8 59.8 69.0 77.1 84.4
32.0 55.9 61.2 70.7 79.1 86.7
34.0 57.0 62.4 72.2 81.0 88.9
36.0 58.1 63.6 73.7 82.8 91.0
38.0 64.7 75.1 84.5 92.9
40.0 65.8 76.5 86.1 94.8
42.0 77.7 87.6 96.6
44.0 78.9 89.0 98.3
46.0 80.1 90.4 99.9
48.0 81.2 91.7 101.4
50.0 82.2 93.0 102.9
52.0 94.2 104.3

12
 Table 3 - Level II Programming Parameters

Parameter Range of Minimum Units of

Default Notes
Name Description Values Increments Measure
Refill Select value from Table 4 and enter that
P6 1 to 99 1 33
Controller number.
Brine draw Select Brine Draw value from Table 5 and
P7 1 to 99 1 25
value enter that number.
P8 Not used N/A N/A N/A N/A N/A
Skip this parameter to accept the default
P9 Backwash time 3 to 30 1 14 Minutes
or enter a value.
Slow Rinse Skip this parameter to accept the default
P10 8 to 125 1 40 Minutes
time or enter a value.
Skip this parameter to accept the default
P11 Fast Rinse time 2 to 19 1 4 Minutes
or enter a value.
Units of 0 = U.S., 1 = metric. Skip this parameter
P12 0 to1 1 0
measure to accept U.S. or enter 1 for metric.
0 = 12-hour clock, 1 = 24-hour clock.
P13 Clock mode 0 to 1 1 0 Skip this parameter for a 12-hour clock or
enter 1 for a 24-hour clock.
0 = no calendar override. Skip this
Calendar
P14 0 to 30 1 0 Days parameter for no calendar override or
override
enter a value.
0 = variable reserve, 1 = fixed reserve, 2 =
variable reserve with immediate
backwash, 3 = fixed reserve with
P15 Reserve type 0 to 3 1 0
immediate regen. Skip this parameter to
accept the default or enter a different
reserve type.
Fixed reserve
Description depends on the value entered
capacity or Percent of
P16 0 to 70 1 30 for P15. Skip this parameter to accept the
initial average capacity
default or enter a different value.
value
0 = 5 cycle co-current, 1 = 5 cycle counter
P17 Operation type 0 to 1 1 1 current. Must be set to “0” for proper
1150 operation.
0 = none, 1 = salt/capacity change locked
Salt/Capacity
out. Skip this parameter to accept the
P18 change lock 0 to 1 1 0
default or enter 1 to lock out salt/capacity
out
change.
Factory Loads in factory default values.
P19 0 to 3 1 9
defaults Do not change this parameter.

13
Level II Parameters Refill Control
The Level II parameters are P6 through P19 in Table 3. Each Technetic PlusTechnetic Plus control valve is supplied
with a
The Operating and Maintenance Manual for this product does
refill/backwash control based on the water conditioner
not mention these parameters, so the end user does not
system size. To verify that the correct control is installed,
normally have access to these values. To access Level II
check the number located on the face of the refill/backwash
Parameters, simultaneously press and hold the down arrow (
control, Figure 12. This number should match the diameter of
↓ ) and up arrow ( ↑ ) button for three seconds.
the resin tank. To operate correctly, the control must have
If the control was alternating between Time of Day and parameter P6 programmed to the correct refill controller
Capacity when the above button sequence is entered, the value. The default value in P6 is 33. Find the correct value in
display shows P1. If a different Level I Parameter was Table 4. If 33 is not correct, press the SET button and enter
displayed, the display shows the “P” number for that the correct value from Table 4.
parameter. Refer to Table 3 to find the “P” number associated
with each parameter.
Injector
Use the up arrow ( ↑ ) button or the down arrow ( ↓ ) button
to move from one parameter to the next. The display cycles
through the ”P” numbers shown in Tables 1 and 3. When you Injector Cap
reach P19, the display will go back to P1.
When the parameter number you want to change is displayed, Injector Screen
press the left arrow ( ← ) button to display the data assigned
to that parameter. Press the SET button and the far right digit Refill/Backwash Control
on the display starts flashing. If you want to change this
number, press the up arrow ( ↑ ) button or the down arrow (
↓ ) button. To skip the number without changing, press the Figure 12
left arrow button. When the number is correct, press the SET
button. The numbers stop flashing and the control accepts the Do not overtighten the plastic cap. Seat the cap lightly into
new setting. If the new setting was not accepted, the display position. Overtightening may cause breakage of the
will show the previous setting. Refer to Table 2 for allowable plastic cap that may not be immediately evident.
values for that parameter.
Brine Draw Value
To change or view other parameters, press the left arrow ( ←
) button to have the display show “P” numbers. Now use the Parameter P7 is used by the control to calculate the brine
up arrow ( ↑ ) button or the down arrow ( ↓ ) button to move draw time. The default value of 25 was selected for a “B”
to the parameter number you wish to change. injector with low water pressure or an “A” injector with
moderate water pressure. If this does not match your
To exit the Level II programming mode, simultaneously press installation, press the SET button and enter a new value.
and hold the down arrow ( ↓ ) and up arrow ( ↑ ) buttons for Refer to Table 5 for the correct value. Find the injector used
three seconds, or wait 30 seconds, without pressing a button. in the Technetic PlusTechnetic Plus 1150 valve. The injector
The control starts alternating the display between Time of cap is labeled with the injector letter. The injector is color
Day and Capacity. coded for easy identification. Next, determine the typical
water pressure for this installation. The Brine Draw value is
Table 4 - Technetic PlusTechnetic Plus 1150 Refill an estimate of the flow rate of brine through the injector. This
Control rate varies with water pressure and injector type as shown in
Table 5. The control calculates the brine draw time using this
Tank Diameter Refill value and the salt amount. The brine draw time is added to the
Inches Centimeters Controller Slow Rinse Time (P10) to determine the total Brine Draw/
7 18 14 Slow Rinse Time.
8 21 14
9 23 33 Table 5 - Brine Draw Value
10 26 33
Brine Draw Value at:
12 30 33 Injector Color
30 psi 50 psi 70 psi
13 33 33
A White 19 26 31
14 35 33
B Blue 24 30 37
C Red 29 37 40
• The control does not use parameter P8. No entry is
14
 needed for this parameter. The Regen Time Remaining is shown in minutes. The control
• Parameter P9 is used to set the backwash time in minutes. will start and stop an internal motor which drives the cam
The default in P9 is 14 minutes. If a different backwash gear through the various regeneration positions. The control
time is desired, press the SET button and enter a new uses the information entered in the parameters shown in
value. Table 3 to determine how long each part of the cycle should
last.
Slow Rinse Time If power fails during a regeneration cycle, the cycle
Parameter P10 determines the slow rinse time. The default completes normally when the power is restored.
value for P10 is 40 minutes. If a different slow rinse time is Note: The REGEN button is only active when the display is
desired, press the SET button and enter a new value. alternating between Time of Day and Capacity. When
• Parameter P11 determines the fast rinse time.The default programming Level I or II parameters, the REGEN button is
value is 4 minutes. If a different fast rinse time is desired, not active.
press the SET button and enter a new value. The Regen Time Remaining in regeneration will continue to
• Parameter P12 selects the units of measure. Be sure that count down until the cam gear reaches the Service position.
this is set to the correct value before entering any data for
parameters P3, P4, or P5. Manual Regeneration
• Parameter P13 selects the clock display mode. If the 12 To initiate a manual regeneration, press the REGEN button.
hour mode is selected, a PM indicator is used. If the 24 This button is located on the front of the control. When you
hour mode is selected, the PM indicator is not used. press the REGEN button, the control performs a full
• Parameter P14 is used to set the calendar override regeneration of the conditioner.
feature. The default value is zero. If set to zero, the If you press this button again more than one minute after
feature is disabled. Refer to Calendar Override for regeneration begins, but before the regeneration is
more information on the calendar override feature. complete, a second regeneration will start when the first
• Parameter P15 selects a variable reserve type, 0 to 3. For regeneration is finished. The display will freeze and only
more information on reserve options, refer to Page 15. show the Regen Time Remaining as an indication that the
• Parameter P16 is used to calculate the initial average second regeneration will be performed. When the first
daily water usage values. The control multiplies the total regeneration is complete, the second one will begin and the
capacity by the percentage entered for Parameter P16 display will alternate between Time of Day and Regen Time
and uses that value as the initial average daily usage for Remaining.
each day of the week until water usage establishes new
averages. The default is set for 30% of the capacity. In Automatic Regeneration
most installations this is acceptable. There are two ways to have the control automatically initiate
• Parameter P17 has been preset to 0. Do not change this a regeneration: calendar override or normal metered water
setting. P17 must be set to 0 for 1150 operation. usage.
Improper regenerations will occur if P17 is set to 1. Calendar Override
• Parameter P18 allows the installer to lock the Salt This feature is set in parameter P14. It can be set for 1 to 30
Amount and Capacity values so they cannot be changed.
days. If it is set to zero, this feature is disabled. When this
When Parameter 18 is set to 1, those two settings can
feature is active, the control keeps track of the number of days
only be viewed when the control is in the Level II mode.
since the last regeneration and when that number equals the
The settings will be skipped when the control is in the
value set in P14, a regeneration is automatically started at the
Level I mode. When Parameter 18 is set to zero, the Salt
Time of Regeneration set in P2.
Amount and Capacity can be viewed and changed in
either Level I or Level II. Normal Metered Water Usage
• Parameter P19 is used at the factory to enter default The control compares the water usage to the calculated
values. This parameter does not need to be changed. volume capacity of the system. The control uses the Capacity
Using this parameter will erase the values for all other parameter P5 divided by the Hardness parameter P3 to
parameters and replace them with default values. calculate the volume capacity of the system. It also uses a
Improper regenerations will occur if P19 is set to a 0 reserve value to determine if a regeneration is necessary. If
or 3. P19 should be set on default number 9. the water usage since the last regeneration is greater than the
system capacity minus the reserve, a regeneration is needed.
Regeneration Note: If the water usage exceeds 150% of the system capacity
When the control begins a regeneration, the display will between regenerations, the control will automatically call for
alternate between Time of Day and Regen Time Remaining. a second regeneration the next day even if no water is used.

15
Reserve Options counterclockwise to the Backwash position. Check
that there is no water flow through the drain line
There are two types of reserve options for this control: fixed before performing service or preventative
reserve and historical water usage pattern. They are selected maintenance.
with parameter P15.
4. Using a screwdriver, unscrew and remove the refill/
Fixed Reserve backwash control. Clean and flush the control with a
When the fixed reserve is selected, the control multiplies the strong stream of water. Lubricate the O-rings with
maximum system capacity by the percent value set in silicone lubricant and reinstall the control into the valve.
parameter P16 and uses the result as a reserve.
5. Using a screw driver, unscrew and remove the injector
Water Usage Pattern screen and injector cap.
The other reserve option allows the control to adjust the 6. Clean screen using a fine brush, flush until clean.
reserve based upon the historical water usage pattern of the 7. Using a needle nose pliers, pull injector straight out.
system. The control keeps track of the water usage for each
day of the week and uses that day’s average usage multiplied 8. Flush water into the injector screen recess of the valve
by 1.2 as the reserve for that day. Every day at the Time of body to flush debris out through the injector recess.
Regeneration, the control recalculates the day’s average 9. Clean and flush the injector.
water usage. If less than 10% of a day’s average water usage
is used, the control will not change the day’s average. If more 10. Lubricate the O-rings on the injector, injector cap and
than twice the day’s average is used, the control uses the injector screen with silicone lubricant.
actual usage in the reserve calculation. 11. Reinstall the injector, injector cap and injector screen.
Since a new installation has no history of water usage, the Do not overtighten the plastic cap.
control multiplies the percent of capacity value set in 12. Rotate the cam gear counterclockwise to a position
parameter P16 by the total system capacity to determine between Purge and Service, then slowly open the water
starting average for each day of the week. The factory set supply valve or return the bypass valve(s) to the Service
default value for P16 is 30 which means that 30% of the total position.
system capacity is used for the starting average for each day.
13. Reconnect the electrical power to the unit. The cam gear
Program parameter P15 is also used to select whether the will rotate until the switch lever opens, turning off the
control waits until the Time of Regeneration set in parameter drive motor in the Service position.
P2 to start a regeneration, or if the control should begin a
14. Reset the time of day and reinstall the control valve.
regeneration immediately when the capacity remaining is less
cover.
than the reserve.
Water Meter
Service and Preventative Maintenance
In rare instances, the turbine wheel of the water meter can
Injector Screen, Injector and Refill/Backwash collect small particles of oxidized iron, eventually preventing
Control the wheel from turning.
All maintenance items are located on the lower right side of If the flow indicator light does not blink when conditioned
the valve, see Figure 12. water is flowing from the unit, it is an indication that the
turbine wheel is not turning.
Inspect and clean the brine tank and filter screen on end of
brine pickup tube once a year or when sediment appears in the 1. Disconnect electrical power supply to the unit.
bottom of the brine tank. 2. Shut off the water supply or put the bypass valve(s) into
Clean the injector, injector screen and refill/backwash control bypass position.
once a year as follows: 3. Relieve resin tank pressure:
1. Disconnect electrical power to the unit. A. Remove control valve cover.
2. Shut off the water supply or put bypass valve(s) into B. Press down on the top of the drive gear to disengage
bypass position. the cam gear.
3. Relieve resin tank pressure: C. With the cam gear disengaged, rotate the cam gear
counterclockwise to the Backwash position. Check
A. Remove control valve cover.
that there is not water flow through the drain line
B. Press down on the top of the drive gear to disengage before performing service or preventative
the cam gear. maintenance.
C. With the cam gear disengaged, rotate the cam gear 4. Disconnect the water conditioner from the plumbing.

16
 5. Using needle-nose pliers, remove the outer gland and the • Polystyrene resin: 1.2 fluid ounces (35 ml) per cubic
turbine wheel from the outlet of the valve. Generally it foot.
will not be necessary to remove the inner gland. • Non-resinous exchangers: 0.8 fluid ounce (24 ml) per
6. Clean all iron deposits and/or debris off the turbine cubic foot.
wheel. Excessive accumulation of iron may be removed Complete the following steps to disinfect the conditioner:
from the components with a solution of sodium Add the sodium hypochlorite solution to the brine well of the
hydrosulfite (or sodium bisulfite). Rinse the components brine tank. Make sure that the brine tank has water in it so the
thoroughly in clean water after using the iron removal solution is carried into the conditioner. Proceed with normal
solution. regeneration. Refer to the Manual Regeneration section,
7. Flush accumulated iron deposits and/or debris from the page 15.
inside of the valve outlet. * Clorox is a trademark of the Clorox Company.

8. Reinstall the turbine wheel into the outlet side of the

valve, being certain that the turbine wheel shaft is
carefully seated into the bearing of the inner gland.
9. Carefully reinstall the outer gland into the outlet side of
the valve. Check turbine rotation.
10. Reconnect the water conditioner to the plumbing and
follow the initial start-up procedure, page 6.
11. Open a downstream faucet (conditioned water) and
check to be certain that the flow indicator (colon) is
blinking.

Turbine Wheel
Outer Gland
Inner Gland

Turbine Assembly

Figure 13

Disinfection of Water Conditioners

The construction materials of the water conditioning system
do not support bacterial growth or contaminate the water
supply. However, we recommend that the conditioner be
disinfected after installation and before the conditioner can
become fouled with organic matter during normal usage or
with bacteria from the water supply. Periodic disinfection is
recommended for all conditioners. Use one of the following
methods of disinfection based on operating conditions, style
of conditioner, type of resin, and disinfectant available.

Sodium Hypochlorite 5.25%

Sodium Hypochlorite solutions can be used with polystyrene
resin, synthetic gel zeolite, greensand, and bentonites and are
available under trade names such as Chlorox*. Adjust the
dosage if stronger commercial solutions are used.
The recommended dosage for 5.25% solutions is:

17
Riser Pipe Assembly
The dimensions provided here will make it easy for
assemblers to cut the riser pipe when building the Technetic
PlusTechnetic Plus 1150 softeners.

1 in (25.4 mm)

Resin

Figure 14

Outside Diameter
1.050 ± 0.004 in
26.67 ± 0.10 mm

Wall Thickness
0.060 + 0.020 in
- 0.00 mm
1.52 + 0.51 mm
- 0.00 mm

18
Specifications
Hydrostatic Test Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .300 psi (2069 bar)
Working Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 to 120 psi (138 to 827 bar), 100 psi maximum in Canada)
Voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 to 132 VAC, 60 Hz
Current. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 mA
Operating Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34o to 120oF (1o to 49oC)
Humidity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10% to 100%, condensing allowed
Transformer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Wall-mount with plug options, rated for indoor use only
Water Flows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accurate over range of 0.5 to 23 gpm
Pressure Tank Thread . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 1/2 inch - 8 male
Brine Line Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3/8-inch Tubing Nut
Drain Line Thread . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1/2-inch NPT male
Service Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-inch NPT or BSPT brass pipe adapter
3/4-inch BSPT brass pipe adapter
1-inch or 3/4-inch copper tube adapter
22-mm or 28-mm copper tube adapter
1-inch or 3/4-inch PVC tube adapter
25-mm PVC tube adapter
1-inch or 3/4-inch NPT plastic pipe adapter
1-inch or 3/4-inch BSPT plastic pipe adapter
Bypass Valve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Optional

Valve Disc Identification

Disc 6 - Lower Drain

Disc 5 - Outlet
Disc 3 - Inlet

Disc 2 - Upper Drain

Disc 4 - Bypass

Disc 7 - Not Used Disc 1 - Brine

19
Pressure Graphs

20
Flow Diagrams

21
22
Technetic PlusTechnetic Plus with 1150 Control Replacement Parts

23
 Part Part
Code No. Description Qty. Code No. Description Qty.
1 1034450 Valve Body Assembly 1 17 1034360 Top Plate Assembly with Springs 1
2 1034347 Motor Drive Assembly, 60 Hz 1 18 1032416 Air Check Kit 1
1034346 Motor Drive Assembly, 50 Hz 1 19 1032250 Drive Gear 1
3 1034436 Control Assembly, 1050i , English 1 20 1006002 Screw, 8-18 x 1-1/2 inch 2
4 1034359 Cam Gear, 1150 English 1 21 1031118 Spring 1
1034366 Cam Gear, 1150 Symbols 1 22 1006093 Top Plate Screw 17
5 1032881 Bracket 1 23 1033998 Black Cover 1
6 1005001 Screw, 10-32 x 1/2 inch 1 1033996 Beige Cover 1
7 1033670 Turbine Group 1 24 1001606 3/4-inch Copper Tube Adapter Kit 1
8 1034337 7-inch Brine/backwash Control 1 1001670 1-inch Copper Tube Adapter Kit 1
1034338 8-inch Brine/backwash Control 1 1001608 22-mm Copper Tube Adapter Kit 1
1034339 9-inch Brine/backwash Control 1 1001609 28-mm Copper Tube Adapter Kit 1
1034340 10-inch Brine/backwash Control 1 1001613 3/4-inch CPVC Tube Adapter Kit 1
1034341 12-inch Brine/backwash Control 1 1001614 1-inch CPVC Tube Adapter Kit 1
1034342 13-inch Brine/backwash Control 1 1001615 25-mm CPVC Tube Adapter Kit 1
1034343 14-inch Brine/backwash Control 1 1001769 3/4-inch NPT Plastic Pipe Adapter Kit 1
9 1032991 Injector Screen Assembly 1 1001603 1-inch NPT Plastic Pipe Adapter Kit 1
10 1032970 “A” Injector Assembly (White) 1 1001604 3/4-inch BSPT Plastic Pipe Adapter Kit 1
1032971 “B” Injector Assembly (Blue) 1 1001605 1-inch BSPT Plastic Pipe Adapter Kit 1
1032972 “C” Injector Assembly (Red) 1 1001611 3/4-inch BSPT Brass Pipe Adapter Kit 1
11 1032973 “A” Injector Cap Assembly 1 1001610 1-inch NPT Brass Pipe Adapter Kit 1
1032974 “B” Injector Cap Assembly 1 1001612 1-inch BSPT Brass Pipe Adapter Kit 1
1032975 “C” Injector Cap Assembly 1 Wall-mount Transformer: 1
12 1010140 O-Ring, 1 x 1-1/4 x 1/8 inch 1 25 1000810 100V Japanese Plug
13 1010429 O-Ring, 3-1/8 ID, 3/16 inch 1 1000811 120V North American Plug
14 1009056 Cap plug, Black, 1/2 inch 1 1000812 220V Australian Plug
15 1040717 Valve Disc Kit 1 1000813 220V British Plug
16 1001580 Valve Disc Spring 11 1000814 220V European Plug

Series 1265 Bypass Valve

B Y PA S S

B Y PA S S

Code Part No. Description Qty. Req.

1 1040930 1265 Bypass 1

24
Troubleshooting through all the cycles in about 30 minutes. The control
will not recognize a fast mode as a regeneration. Manual
The control valve may be manually indexed to each regenerations can be initiated only by pressing the
regeneration position as follows: manual regeneration switch on the face of the control.
1. Remove the control valve cover, Figure 7.
Alarms
2. Press down on the top of the drive gear to disengage the
cam gear, Figure 8. The Technetic PlusTechnetic Plus continuously monitors
itself and displays an error message if it detects something
3. With the cam gear disengaged, rotate the cam gear wrong.
counterclockwise to the various positions, Figure 9. The
control valve may also be operated in a fast mode for When an error is detected, the display shows the letters “Err”
testing the control. To activate the fast mode, follow with a number from 1 to 4. Table 6 lists Err numbers, a
steps 1 and 2 outlined above to disengage the cam gear. description of each error, the cause or the error, and the
When the cam gear is disengaged, it should be advanced solutions. To clear the error from the display, press any
slightly in a counterclockwise direction. The switch will button on the control. If the error still exists, the control will
then activate the motor to cause the cam gear to advance display the error message again after 30 seconds.

Table 6 - Technetic PlusTechnetic Plus Errors

Indication Description Cause Solution

Err1 Electronics failure. Control settings need Press any key to load default values. Err 1
reprogramming. Refer to “Programming the Technetic
PlusTechnetic Plus 1150 Control”.
Err2 Improper start of regeneration Valve cam gear has been Press any key to clear the alarm.
(limit switch open when it manually rotated during a (Note: Alarm automatically clears at
should be closed). regeneration. “TIME OF REGEN”).
Valve cam gear has been The control will turn the motor on
manually rotated out of Service and drive the cam gear to the proper location.
position. Replace motor assembly.
Faulty motor. Replace motor assembly.
Faulty motor drive. Replace switch.
Faulty switch
Err3 Improper finish of regeneration Faulty cam gear has been The control will turn the motor on
(limit switch closed when it manually rotated out of and drive the cam gear to the
should be open). Service position. proper location.

Faulty motor. Replace motor assembly.

Faulty motor drive. Replace motor assembly.
Faulty switch. Replace switch.
Err4 Improper control settings One or more settings out of the Hardness: Adjust range: 3 to 250.
(one or more settings out allowable range. Capacity: Adjust range: 0.1 to 140.0
of the allowable range). Refill control: Adjust range per Table 4.
Brine Draw Value: Adjust range per
Table 5.

25
 Table 7 - Troubleshooting Procedures
Problem Possible Cause Solution
1. Capacity display stays at a. Total system capacity was calculated to a. As the water usage continues, the remaining
9999 even through there is be a value greater than 9999. capacity will drop below 9999 and then other
water usage. values will be shown.
2. Control does not respond to a. Button is not active in the programming a. Refer to the Regeneration section.
REGEN button. mode.
3. Control does not display a. Transformer unplugged. a. Connect power.
time of day. b. No electric power at outlet. b. Repair outlet or use working outlet.
c. Defective transformer. c. Replace transformer.
d. Defective circuit board. d. Replace control.
4. Control does not display a. Outlet operated by a switch. a. Use outlet not controlled by switch.
correct time of day. b. Power outages. b. Reset Time of Day and replace battery.
5. Now water flow display a. Bypass valve in bypass position. a. Shift bypass valve into service position.
when water is flowing (colon b. Meter probe disconnected or not fully b. Fully insert probe into meter housing.
does not blink). connected to meter housing.
c. Restricted meter turbine rotation due to c. Remove meter housing, free up turbine and
foreign material in meter. flush with clean water. Turbine should spin
freely. If not, refer to the Water Meter
Maintenance section.
d. Defective meter probe. d. Replace control.
e. Defective circuit board. e. Replace control.
6. Control display is frozen at a. Back to back regenerations were a. Refer to Manual Regeneration section.
Regen Time Remaining. requested.
7. Control regenerates at the a. Power outages. a. Reset time of day to correct time of day and
wrong time of day. replace battery.
b. Time of day set incorrectly. b. Reset time of day to correct time of day.
c. Time of regeneration set incorrectly. c. Reset time of regeneration.
8. Cam Gear stalled in a. Motor not operating. a. Replace motor assembly.
regeneration cycle. b. Motor runs backwards. b. Replace motor assembly
c. No electric power at outlet. c. Repair outlet or use working outlet.
d. Incorrect voltage or frequency (Hz). d. Replace timer and/or transformer with one of
correct voltage and frequency (Hz).
e. Replace gear.
e. Broken gear. f. Replace switch.
f. Defective switch. g. Remove foreign object obstruction from
g. Binding of cam gear. valve discs or cam gear.
h. Install pressure regulator to reduce pressure.
h. Water pressure greater than 125 psi i. Replace control.
during regeneration.
i. Defective circuit board.
9. Continuous regeneration. a. Defective switch. a. Replace switch.
Cam gear does not stop at the
end of regeneration.
10. Control does not regenerate a. Transformer unplugged. a. Connect power.
automatically or when b. No electric power at outlet b. Repair outlet or use working outlet.
REGEN button is depressed.
c. Defective motor. c. Replace motor assembly.
d. Defective switch. d. Replace switch.

26
 Table 7 - Troubleshooting Procedures
Problem Possible Cause Solution
11. Control does not regenerate a. If water flow display is not operative, a. Refer to item 5 in this table.
automatically but does refer to item 5 in this table.
regenerate when REGEN b. Incorrect hardness and capacity b. Set new control values. Refer to the
button is depressed. settings. Programming section.
c. Defective circuit board. c. Replace control.
12. Run out of soft water a. Improper regeneration. a. Repeat regeneration making certain that
between regenerations. correct salt dosage is used.
b. Fouled resin bed. b. Use resin cleaner.
c. Incorrect salt setting. c. Set salt setting to proper level. Refer to the
Programming section in this manual.
d. Incorrect hardness or capacity settings. d. Set to correct values. Refer to the
e. Water hardness has increased. Programming section of this manual
e. Set to new value. Refer to the Programming
f. Restricted meter turbine rotation due to section of this manual.
foreign material in meter housing. f. Remove meter housing, free up turbine, and
g. Water usage below 1/5 gallon per flush with clean water. Turbine should spin
minute. freely, if not, replace meter.
h. Brine draw value from Table 5 is g. Repair leaky plumbing and/or fixtures.
incorrect.
h. Set correct brine draw value.
13. Control does not draw brine a. Low water pressure. a. Increase water pressure (20 psi at
conditioner).
b. Restricted drain line. b. Remove obstruction.
c. Injector or injector screen plugged. c. Clean injector and screen. Refer to the
Cleaning the Injector/Injector Screen section
in this manual.
d. Injector defective. d. Replace injector and cap.
e. Valve disc 3 and/or 5 not closed. e. Manually operate cam gear to flush out
foreign matter holding disc open. Replace if
needed.
f. Air check valve prematurely closed. f. Briefly put control into brine refill status.
Refer to the Manual Regeneration section in
this manual. Replace or repair air check valve
if needed.
14. Brine tank overflow. a. Brine valve disc 1 held open. a. Manually operate cam gear to flush out
foreign matter holding disc open.
b. Valve disc 2 not closed during brine b. Manually operate cam gear to flush out
draw, causing brine refill. foreign matter holding disc open.
c. Air leak in brine line to air check. c. Check all connections in brine line for leaks.
d. Set in new values. Refer to Programming
d. Salt setting too high. section in this manual.
15. Intermittent or irregular a. Low water pressure. a. Increase water pressure (20 psi at
brine draw. conditioner).
b. Defective injector. b. Replace both injector and injector cap.
Problem Possible Cause Solution

27
 Table 7 - Troubleshooting Procedures
16. No conditioned water after a. Unit did not regenerate. a. Check for power.
regeneration. b. No salt in brine tank. b. Add salt to brine tank.
c. Plugged injector. c. Remove injector and flush it and injector
d. Air check valve closed prematurely. screen.
d. Put control momentarily into REFILL to free
air check. Replace or repair air check if
needed. Refer to instructions.
17. Control backwashes at a. Incorrect backwash controller. a. Replace with correct size controller.
excessively low or high rate. b. Foreign matter affecting controller b. Remove and clean controller.
operation.
18. Flowing or dripping water at a. Drain valve (2 or 6) or brine valve (1) a. Manually operate cam gear to flush out
drain line or brine line after held open by foreign matter. foreign matter holding disc open.
regeneration. b. Weak valve stem return spring on top b. Replace spring.
plate. c. Clean valve and backwash control.
c. Resin in valve.
19. Hard water leakage during d. Improper regeneration. a. Repeat regeneration making sure that the
service. e. Leaking of bypass valve. correct salt dosage is used.
f. O-ring around riser tube damaged. b. Replace O-ring.
c. Replace O-ring.

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