Lecture Outline - Week 4

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MARKETING RESEARCH

LECTURE OUTLINE
Main textbook: Chapter 3
Research Design

Topics discussed:

I. Research design: definition


- A framework or blueprint for conducting the marketing research project.
- Components of the research design
II. Research design: classification
- Exploratory or conclusive
III. Exploratory research
- To explore or search through a problem or situation to provide insights and
understanding.
- Purposes of exploratory research
IV. Descriptive research
a. Cross-sectional designs
- Multiple cross-sectional designs
- Cohort analysis
b. Longitudinal designs
c. Relative advantages and disadvantages of longitudinal and cross-sectional
designs
V. Causal research
- Used to obtain evidence of cause-and-effect (causal) relationships
VI. Relationships among exploratory, descriptive and causal research
- Guidelines for choosing research designs
VII. Potential sources of error
a. Random sampling error
b. Non-sampling error
- Nonresponse error
- Response error
 Researcher errors
 Surrogate information error
 Measurement error
 Population definition error
 Sampling frame error

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 Data analysis error
 Interviewer errors
 Respondent selection error
 Questioning error
 Recording error
 Cheating error
 Respondent errors
 Inability error
 Unwillingness error

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