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This document provides an introduction to user experience design and interaction design. It defines interaction design and discusses its relationship to usability and user experience goals. Interaction design aims to optimize users' interactions with a system to match their activities. It involves identifying user needs, developing alternative designs, building interactive prototypes, and evaluating designs throughout the process with user involvement. The document outlines usability principles for interaction design including effectiveness, efficiency, and learnability and discusses how to apply user experience goals like visibility, feedback, and affordances.

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Rajendra Thakur
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65 views14 pages

CH 1 1

This document provides an introduction to user experience design and interaction design. It defines interaction design and discusses its relationship to usability and user experience goals. Interaction design aims to optimize users' interactions with a system to match their activities. It involves identifying user needs, developing alternative designs, building interactive prototypes, and evaluating designs throughout the process with user involvement. The document outlines usability principles for interaction design including effectiveness, efficiency, and learnability and discusses how to apply user experience goals like visibility, feedback, and affordances.

Uploaded by

Rajendra Thakur
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Introduction to User Experience Design:

Interface Design

Satishkumar L. Varma
Professor, Department of Information Technology
PCE, New Panvel
Google Site
Scopus
Web
Introduction to UED: Outline
● Introduction to User Experience Design
○ Introduction to interface design
■ What is interaction design?
○ Understanding and conceptualizing interface
○ Understanding user’s conceptual cognition

2 Satishkumar Varma, PCE


Introduction: What is Interaction Design?
● What is UED?
○ usability is of utmost importance to Interaction Design,
○ while user-experience follows

● Why UED?
○ usability goals
■ at center of Interaction Design
○ user-experience goals
■ outer ring of diagram
■ secondary to usability goals

3 Satishkumar Varma, PCE


What is Interaction Design?
● Students will be able to
○ Explain the difference between good and poor interaction design
○ Describe what interaction design is and how it relates to HCI and other
fields
○ Explain what usability is
○ Describe what is involved in the process of interaction design
○ Outline the different forms of guidance used in interaction design
○ Enable you to evaluate an interactive product and
■ explain what is good and bad about it in terms of the goals and
■ principles of interaction design

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XD: Good and Poor Design
● Central concern of interaction design: products that are USABLE
○ Easy to use
○ Effective
○ Enjoyable
● Example
○ Marble interface versus Voicemail
■ an incoming message signaled by a marble dropping through
■ you grab it and drop it to play the message
■ good interface but breaks down if system gets more complex

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XD: What is Design
● What to Design
○ Who will use it?
○ Where are they going to be used?
○ What kinds of activities will it support?
● A key question
○ How do you optimize the users' interactions with a system, environment or
product,
○ so that they match the users activities that are being supported and
extended

6 Satishkumar Varma, PCE


XD: Match goals to users - get them involved
● Match goals to users - get them involved
○ Take into account what people are good and bad at
○ Consider what might help people with the way they currently do things
○ Thinking through what might provide quality user experiences
○ Listening to what people might want and getting them involved in design
○ Using tried and tested user-based techniques during the design process

7 Satishkumar Varma, PCE


XD: Interaction Design
● Definition
○ Designing interactive products to support people in their everyday and
working lives
● Interaction Design
○ comes from a multidisciplinary background
○ extends and enhances the way people work, communicate and interact
● Interaction Design involves four basic activities:
○ Identifying needs and establishing requirements
○ Developing alternative designs that meet those requirements
○ Building interactive versions of the designs so that they can be
communicated and assessed
○ Evaluating what is being built throughout the process
8 Satishkumar Varma, PCE
XD: Interaction Design
● Evaluating what has been built is the heart of Interaction Design
● 3 characteristics of the Interaction Design Process:
○ Users involved throughout the development of the project
○ Specific usability and user experience goals should be identified,
documented and agreed upon at the beginning
○ Iteration through the four activities (above) is inevitable

9 Satishkumar Varma, PCE


XD: Goals of Interaction Design
● Usability Goals: concerned with meeting a usability criteria (e.g. efficiency)
○ Effectiveness - how good system is at doing what it is supposed to
○ Efficiency - the way a system supports users in carrying out their tasks
○ Safety - protecting the users from dangerous conditions / undesirable
situations
○ Utility - extent to which the system provides the right kind of functionality
so that users can do what they need or want to do
○ Learnability - how easy a system is to learn to use
○ Memorability - how easy a system is to remember how to use, once
learned
● User Experience Goals

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XD: Goals of Interaction Design
● User Experience Goals: Norman's Design Principles:
○ Visibility - functions can be seen
○ Feedback - necessary part of interaction
○ Constraints - ways of restricting what kinds of interaction can take place
○ Mapping - relationship between controls and what happens
○ Consistency - similar operations / use similar elements for achieving
similar goals
○ Affordance - attribute of an object that allows people to know how to use it

11 Satishkumar Varma, PCE


XD: Usability Principles / Heuristics
● Usability principles used as a basis for evaluating a system / prototype)
● Nielsen's 10 Usability Principles:
○ Visibility of System Status
○ Match between system and real world
○ User control and freedom
○ Consistency and standards
○ Help users recognize, diagnose and recover from errors
○ Error prevention
○ Recognition rather than recall
○ Flexibility and efficiency of use
○ Aesthetic and minimalist design
○ Help and documentation
● There are always tradeoffs with usability
○ Can't over constrain things, because it limits how much info is displayed

12 Satishkumar Varma, PCE


References
[1] Preece, J., Rogers, Y., & Sharp, H. Interaction Design: Beyond Human-Computer
Interaction, 2002.
[2] Rex Hartson and Pardha S. Pyla, The UX Book - Process and Guidelines for
Ensuring a Quality User Experience, 2012.

13 Satishkumar Varma, PCE


Thank You.

Satishkumar Varma, PCE

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