ox ad ect ¥).2227 BUSINESS ANALYST WORKSHOPIl Pro 1. Introduction 1.1.Who is a Business Analyst? A business analyst works along with the technical team and acts as a liaison between stakeholders of Client and the technical Team. He is the face of the Technical team to the Client and all Client Communications will happen through a Business Analyst. He/ She will elicit, analyze, communicate and validate requirements for changes to business processes, policies and information systems in the existing business proves of the Client. The business analyst understands business problems and opportunities in the context of the requirements and recommends solutions that enable the organization to achieve its goals. Prime Responsibilities of a Business Analyst > Client interactions > Ownership of Requirements Process (Re) engineering Business Analyst will do the following in a Project Gather Requirements using Elicitation techniques Documents the Requirements using industry standards Models the Requirements using UML Communicates the Requirements to the Technical Team Tracks the Requirements during Development Stage Handle Change Requests Facilitates UAT (User Acceptance Testing) vrVYVYY 3C—Correct, Completeand Consistent IEEE - Institute of Electrical and Electronics Engineers. CMMI- Capability Maturity Model Integration (CMMI) is a process improvement training and appraisal program and service administered and marketed by Carnegie Mellon University (CMU) and required by many DoD and U.S. Government contracts, especially in software development. ‘Subscribe to our COEPD YouTube channel for Domain Awareness sessions and Activity Videos... www.coepd.com * [email protected] * Confidential * Page 1of79 For latest updates on Documents, online exams, blogs and forums, please login COEPD portal@.27 BUSINESS ANALYST WORKSHODPIIBA 1,2.What is Requirement? A requirement is basically the need of the Client, This Need or Requirement will transform into a Solution while taking various shapes and forms as it progresses from each stage of SDLC. Requirements serve as the foundation of systems or system components. A requirement can be thought of as something that is demanded or obligatory; a property that is essential for the system to perform its functions, Requirements vary in intent and in kinds of properties, They can be functions, constraints, or other elements that must be present to meet the needs of the intended stakeholders. Requirements can be described as a condition or capability a customer needs to solve ‘problem or achieve an objective. For clarification purposes, a descriptor should always precede requirements; for example, business requirements, user requirements, functional requirements. 1.2.1. Types of Requirements 1. Business Requirements 2. Stakeholder Requirements 3. Solution Requirements ‘a, Functional Requirements b. Non-functional Requirements 4, Transition Requirements Business Requirements are higher-level statements of the goals, objectives, or needs of the enterprise. They describe the reasons why a project has been initiated, the objectives that the project will achieve, and the metrics that will be used to measure its success. Business requirements describe needs of the organization as a whole, and not groups or stakeholders within it. They are developed and defined through enterprise analysis. Stakeholder Requirements are statements of the needs of a particular stakeholder or class of stakeholders. They describe the needs that a given stakeholder has and how that stakeholder will interact with a solution, Stakeholder requirements serve as a bridge between business requirements and the various classes of solution requirements. They are developed and defined through requirements analysis. Solution Requirements describe the characteristics of a solution that meet business requirements and stakeholder requirements. They are developed and defined through requirements analysis. They are frequently divided into sub-categories, particularly when the requirements describe a software solution: Functional Requirements describe the behavior and information that the solution will manage. They describe capabilities the system will be able to perform in terms of behaviors or operations—specific information technology application actions or responses. Non-functional Requirements capture conditions that do not directly relate to the behavior or functionality of the solution, but rather describe environmental conditions under which the solution must remain effective or qualities that the systems must have. They are also known as quality or supplementary requirements. These can include requirements related to capacity, speed, security, availability and the information architecture and presentation of the user interface. ‘Subscribe to our COEPD YouTube channel for Domain Awareness sessions and Activity Videos... www.coepd.com * [email protected] * Confidential * Page 2of79 For latest updates on Documents, online exams, blogs and forums, please login COEPD portal@.27 BUSINESS ANALYST WORKSHODPIIBA Transition Requirements describe capabilities that the solution must have in order to facilitate transition from the current state of the enterprise to a desired future state, but that will not be needed once that transition is complete. They are differentiated from other requirements types because they are always temporary in nature and because they cannot be developed until both an existing and new solution are defined. They typically cover data conversion from existing systems, skill gaps that must be addressed, and other related changes to reach the desired future state, They are developed and defined through solution assessment and validation. 1,3.Bond between Requirement and BA The BA always ensure that the Client Requirements are properly gathered or collected, communicates the same to the Technical Team in UML language which is more understood to them, He communicates to Client in Business language. BA nurtures these requirements into an IT Solution with the help of the Technical Team, Generally, the technical Team will be headed by the Project Manager (PM). PM takes care about the technical aspects of the Project, Team management and delivery of the project within Time frames. BA will be in continuous track of the Client Requirements through all the different stages of Project development Life Cycle. He helps the technical team to understand the Requirements clearly and participates in UAT along with Client. In short, we can say that “BA takes the ownership of the Client Requirements”, 1,4.Who is stakeholder? ‘A “stakeholder” is any person or a group of Persons or an organization that is directly or indirectly effected or impacted by the proposed IT Solution 1 PROJECT STAKEHOLDERS People inside your organization who provide knowledge and expertise necessary to necessary to quantify technical and business constraints > Business Analyst > Current Automation Specialist > Project Manager > Usability Expert > Development team ( Sr. Software System Architect Engineer, Software Eng, Project Engineer) > Marketing Specialist > Quality Assurance Sales Specialist > Testing > Technology Expert * Operations (networks, _training)-> > Standards Specialist Environment > Testing Specialist > Business/Subject Expert > Organizational Architect > Business Data Modeler Aesthetics Specialist, > Future Ideas Specialist > Graphics Specialist 2, __ BUSINESS STAKEHOLDERS > Project Manager > SPOC-Single Point of Contact > Business Owner(On Paper) > Process Experts /Owners/SME * Business Sponsor (Agreement > SME- Subject Matter Expert Sign/Amount} > Ambassador Users > Executive Sponsor/ owner (Executes) > End Users > Operation Team ‘Subscribe to our COEPD YouTube channel for Domain Awareness sessions and Activity Videos... www.coepd.com * [email protected] * Confidential * Page 3of79 For latest updates on Documents, online exams, blogs and forums, please login COEPD portal.22P4 BUSINESS ANALYST WORKSHOPIIBA ‘""" 3, 3" PARTY STAKEHOLDERS External Consultants People outside your organization who provide knowledge and expertise necessary to quantify technical and business constraints » Auditors > > Legal Specialist > Focus Group > Packaging Designer Security Specialist > Manufacturer > Environmental Specialist > Negotiator > Safety Specialist > Public Opinion > Outsource > COTS Supplier > Cultural specialist > Inspector Negative Stakeholders: People or organizations who do not want your project to succeed > Competitor Hacker Political Party Pressure Group Public Opinion vey ‘Subscribe to our COEPD YouTube channel for Domain Awareness sessions and Activity Videos... www.coepd.com * [email protected] * Confidential * Page 4of79 For latest updates on Documents, online exams, blogs and forums, please login COEPD portalbaled Eatin @ ced BUSINESS ANALYST WORKSHOPIIBA ‘2 1.5.What is Business Process Modeling? A business process: 1. Hasa Goal 2. Has specific inputs 3, Has specific outputs 4, Uses resources 5. Has a number of activities that are performed in some order 6. Creates value of some kind for the customer. The customer may be internal or external. A business process is a collection of activities designed to produce a specific output for a particular customer or market. It implies a strong emphasis on how the work is done within an organization, in contrast to a product's focus on what. A process is thus a specific ordering of work activities across time and place, with a beginning, an end, and clearly defined inputs and outputs: a structure for action. 1.6.BA Completeness Skill Areas BA Directives BA Competencies SDLC Technical Skills OOA, UML Functional Skills - Domain Requirements Engineering Tools & Documents BA Contribution in Projects SM epee = BA Directives = BA Competencies =spic 1 Technical skills OOA, UML 1 Functional Skills- Domain s Requirements Engineering ‘Tools & Documents = BA Contribution in Projects Subscribe to our COEPD YouTube channel for Domain Awareness sessions and Activity Videos... www.coepd.com * [email protected] * Confidential *Page Sof 79 For latest updates on Documents, online exams, blogs and forums, please login COEPD portal(@.0%4 BUSINESS ANALYST WORKSHOPIIBA "2!" Sample International Certification Questions: 1) User comes in which type of stake holder? Business Stakeholder 2) Change Initiators are part of - Business Stakeholders 3) What a Business Process describes?collection of related, structured activities or tasks that produce a specific service or product 4) Which stake holder comes in both External Consultant and Negative stake holder?Public opinion 5) "Starting from least to most important, choose the order of stakeholder. i. Managers ii. Entry level Personnel iii. Users iv. Middle level stakeholder" -—ii, iv, |, ili 6) Michael doesn't want to spend a lot of resources developing software if there is something similar ‘on the market, so he's going to look into what might be available. Which of these techniques to conduct the analysis of each option in a feasibility study is he performing? —COTS Package Compare/Contrast Analysis 7) Which of the following job titles is distinct from the profession of business analysis?Financial Analyst 8) Which describe the designability, reliability, usability, maintainability, efficiency, human engineering, testability, understandability, maintainability, scalability, and portability expectations for the system ?Quality Requirements: 9) The system must be able to handle 100 users concurrently. Which type of requirementis this?Operational Requirements: 10) Which specifies those requirements that are concerned with possible loss, damage or harm that could result from the use of the system ?Safety Requirements 11} Which defines the interactions between computer systems?Interface Requirements: 12) A Solution Requirement is comprised of two types of requirements what are they? 13) What type of stake holder are the Upper management and Executives?Internal Stakeholder 14) People and organization who do not want your project to succeed?Negative stakeholder 15) What are the attributes of requirements? 16) A Non-Functional Software testing done to check if the user interface is easy to use and understand - Usability Testing 47) This models often called Activity Models and are often hierarchical. Which Business Architecture modeling technique is being described?Business Process Models 18) When using imperatives, the word "may" mean that the requirement is:Optional 419) Which ofthese restricts the distribution of personal information without the express or implicit consent of the parties involved?Privacy Requirements Subscribe to our COEPD YouTube channel for Domain Awareness sessions and Activity Videos... www.coepd.com * [email protected] * Confidential *Page 6 of 79 For latest updates on Documents, online exams, blogs and forums, please login COEPD portal