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MindMap For COBIT 4.1

The document outlines a framework for IT processes with multiple process objectives (PO) and delivery support (DS) processes. The POs relate to planning, organizing, determining technology direction, defining processes and relationships, managing investments, communication, resources, risks, and projects. The DS processes cover defining and managing service levels, third-party services, performance, continuity, security, costs, education, the service desk, configuration, problems, data, physical environment, and operations.

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muralidurai
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610 views1 page

MindMap For COBIT 4.1

The document outlines a framework for IT processes with multiple process objectives (PO) and delivery support (DS) processes. The POs relate to planning, organizing, determining technology direction, defining processes and relationships, managing investments, communication, resources, risks, and projects. The DS processes cover defining and managing service levels, third-party services, performance, continuity, security, costs, education, the service desk, configuration, problems, data, physical environment, and operations.

Uploaded by

muralidurai
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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PO1 - Define a Strategic IT Plan

PO2 - Define the Information Architecture

DS1 - Define and manage service level PO3 - Determine technology direction

DS2 - Manage third-party services PO4 - Define the IT Processes, Organization and relationships

DS3 - Manage performance and capacity PO5 - Manage the IT investment


PO - Plan & Organize
DS4 - Ensure continuous service PO6 - Communicate management aims and direction

DS5 - Ensure systems security PO7 - Manage IT human resources

DS6 - Identify and allocate costs PO8 - Manage Quality

DS7 - Educate and train users DS - Delivery Support PO9 - Assess and Manage IT risks

DS8 - Manage service desk and incidents PO10 - Manage projects

DS9 - Manage the configuration


DS10 - Manage problems
DS11 - Manage data COBIT 4.1
DS12 - Manage the physical environment
DS13 - Manage operations

AI1 - Identify automated solutions


AI2 - Acquire and maintain application software
AI3 - Acquire and maintain technology infrastructure
AI - Acquire & Implement AI4 - Enable operation and use
ME1 - Monitor and evaluate IT Performance
AI5 - Procure IT resources
ME2 - Monitor and evaluate internal control
ME - Monitor & Evaluate AI6 - Manage changes
ME3 - Ensure compliance with external requirements
AI7 - Install and accredit solutions and changes
ME4 - Provide IT governance

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