SAP Business One and Sap S4Hana Buyer's Guide and Reviews July 2021

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SAP Business One

and
SAP S4HANA
Buyer's Guide and Reviews
July 2021
SAP Business One and SAP S4HANA

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2
SAP Business One and SAP S4HANA

Contents

Advice From Real Users 4-9

Top Review by Topic of SAP Business One and SAP S4HANA 10-11

Overview 12

Answers From the Community 13

Reviews From Real Users 14-21

Reviews By Users Who Have Researched Both Solutions 22-26

Vendor Directory 27

Top ERP Vendors 28-29

Top 5 Solutions by Ranking Factor 30

About This Report and IT Central Station 31

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3
SAP Business One and SAP S4HANA

Advice From Real Users

SAP Business One

PROS

"Sales CRM and Financials are most valuable." [Full Review]

Muhammad
Waqar

"I like that it's stable." [Full Review]

reviewer139
6107

"So there are a lot of features included with the ERP system." [Full Review]

Chaiwat
Savatdichaip
ruk

"It's fully integrated with great dashboard and interface." [Full Review]

Nizar Debss

"All parts for inventory control, project budget, accounting, and business information are valuable.It is very friendly to obtain
information." "It is also very easy to make the changes that we need." "We have a developer with us, and he can make the required
changes or rules." [Full Review]
Lilian Garcia

"Technical support is quite good." "They are helpful and responsive." "We are quite satisfied with their level of support." [Full
Review]

Bruce
Asante

"It's simple to use and very direct." [Full Review]

reviewer154
2528

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4
SAP Business One and SAP S4HANA

Advice From Real Users

SAP Business One

CONS

"It is limiting in terms of the in-between communication for manufacturing." "We are suffering from a lot of issues in production." "We
are now considering S/4HANA, and we are also looking for some customized tools to integrate with SAP Business One." [Full
Review]
Muhammad
Waqar

"The installation process could be easier." "They should have better tools to improve the effectiveness of the installation." [Full
Review]

reviewer139
6107

"SAP could improve the performance of the business alignment with other products." [Full Review]

Chaiwat
Savatdichaip
ruk

"Lacks an advanced HR model with payroll." [Full Review]

Nizar Debss

"There should be a portal so that our providers can give us their invoices." "This is something that it is missing currently." "SAP
provides such a portal with SAP ERP, but it is not available with SAP Business One." [Full Review]

Lilian Garcia

"Our business has grown beyond the capabilities of Business One." "We need a bigger ERP solution, and therefore we are moving
away." [Full Review]

Bruce
Asante

"I am not sure if it has an HR and Payroll functionality, but it would be helpful and make it a more complete ERP if they could put the
HR and Payroll functionality in it." [Full Review]

reviewer154
2528

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5
SAP Business One and SAP S4HANA

Advice From Real Users

SAP Business One

PRICING AND LICENSING ADVICE

"Its price is reasonable." "We have about 200 licenses." "We have to pay every year for the license." [Full Review]

Muhammad
Waqar

"We compared the Microsoft solution with Oracle NetSuite, as they have a price decrease." "It is, however, not that much cheaper,
and the price is comparable to SAP." [Full Review]

Chaiwat
Savatdichaip
ruk

"We feel that the licensing fees are a bit on the higher side." [Full Review]

reviewer154
2528

"We pay annually." "It is around 800 a month." [Full Review]

Ivan Avila

"Its licensing model is good." "There is a one-off payment for the software license, and after that, you only need to pay the annual
maintenance fee." "Compared to other cloud-based systems, this cost model is quite reasonable for SMEs." [Full Review]

reviewer151
8354

"Its price is reasonable." "People are able to spend that much." [Full Review]

Prabhakara
Sastry

"In terms of price, it's fair, but the problem is with AMC." [Full Review]

VenkataM

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6
SAP Business One and SAP S4HANA

Advice From Real Users

SAP S4HANA

PROS

"I like the user experience and usability of SAP Fiori, which is one of the main features that we are using." [Full Review]

Daniel Paiva

"I can verify and provide the overall financial aid report and also the management report." [Full Review]

reviewer157
0197

"I have found the most valuable features are the interface, which is very good for all users, and the database performance is good."
[Full Review]

reviewer158
9064

"I have found the user interface very modern and it has simplified many user jobs, such as the embedded logistics." "They have
introduced central finance which has been a benefit." [Full Review]

reviewer157
9086

"The solution can scale well." [Full Review]

reviewer133
6845

"The scalability is excellent, especially on cloud deployment models." [Full Review]

Carlos
Guzman

"The key modules that I find most valuable are material management (MM), financial accounting and controlling (FICO), and human
resources (HR)." [Full Review]

reviewer140
3493

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7
SAP Business One and SAP S4HANA

Advice From Real Users

SAP S4HANA

CONS

"The initial setup could be better." "They can make the process a little easier." "The functions that we require will be available in the
next release." "We specifically need a new model, and I think we have some versions to implement." "I already read on the SAP
website that some functionalities we are waiting for are available in this new version." [Full Review]
Daniel Paiva

"You will not see convenient user experiences with SAP S4HANA's website or application." [Full Review]

reviewer157
0197

"In an upcoming release, it would be beneficial to have more practical intelligence in the system, such as protective maintenance, or
artificial intelligence." [Full Review]

reviewer158
9064

"This solution works with the configuration, if the prerequisites are very clear and can be configured it works perfectly." "If you need
to simulate something, as a predictive tool this kind of simulation is not very accurate and it has limitations." "This is something that
could improve." [Full Review]
reviewer157
9086

"We would like to see more DevOps capabilities in the future." [Full Review]

reviewer133
6845

"Technical support has been declining." "They aren't as responsive as they used to be." [Full Review]

Carlos
Guzman

"The two things that need to be improved are price and customization." [Full Review]

reviewer140
3493

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8
SAP Business One and SAP S4HANA

Advice From Real Users

SAP S4HANA

PRICING AND LICENSING ADVICE

"The solution is expensive." [Full Review]

reviewer158
9064

"I have found the price of the solution is on the medium to the expensive side of the scale." "There is a license for this solution and
there are additional maintenance fees." [Full Review]

reviewer157
9086

"The price of this product is an issue for some customers." [Full Review]

reviewer140
3493

"It is an expensive solution." [Full Review]

reviewer138
8121

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9
SAP Business One and SAP S4HANA

Top Reviews by Topic


SAP Business One SAP S4HANA

VALUABLE
FEATURES Erdem Okte reviewer1388121

The features that are most valuable will vary The most valuable feature is that the reporting is
depending on the client. Turkey is a multi-currency fast. We can see the results from that in that our
country. Although we have Turkish Lira as our own commissions come in fast. That is the main
currency, most of the trade is going on with Euro advantage. [Full Review]
or US dollars because of the high inflation rate or
because the unit pricing is in Euros or United
States dollars. But Business One can handle this
multi-currency situation very well. The financial
model is good, so the financial piece is a nice reviewer1336845
feature for our users in Turkey at least. The
searching ... [Full Review]
The POD applications are very useful to us. There
are a few POD apps which we are using for the
different business scenarios. They are quite
reviewer1480536 interesting. The initial setup is pretty
straightforward. The documentation is very good.
The solution can scale well. The solution is stable.
[Full Review]
The features around finance and financial
accounting are very good. There are those
customers who also do manufacturing, and they
find the cost controlling feature of ACP to be very
relevant. The production planning and Carlos Guzman
maintenance models are very helpful. The pricing
of the solution is pretty good. The product seems
to be quite stable. [Full Review]
The cost optimization that is shipped with cloud
solutions is the primary benefit of the product. The
integral services that we can administer to our
customers are excellent. They are paying for an
Chaiwat Savatdichaipruk all-inclusive version of the service. We manage all
the features of the operating system - such as
ACE's, SAP systems, networks, security on the
cloud, et cetera. We can administer everything
Accounting is a good feature, hence why we use that is associated with the landscape. We're well
SAP Business One. We use a single application to trained on the solution and therefore find the
handle and control our resources. We also leave it implementatio... [Full Review]
overnight to process our purchasing tasks. All this
is held in one secure database. The system
provides information on products sent out to the
customer. The system holds data and AI voice
data. It also includes accounting control. So there
are a lot of features included with the ERP system.
We support SAP as we have a lot of experience
within the tea... [Full Review]

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10
SAP Business One and SAP S4HANA

Top Reviews by Topic


SAP Business One SAP S4HANA

ROOM FOR
IMPROVEMENT Erdem Okte reviewer1388121

This product could be improved the most in the This is an integrated system so it is very complex.
user interfaces. Most of the new generation users It is not like Windows or like Microsoft products
are looking for drag-and-drop functionality, which where you can use Word or you use Excel and it is
SAP does not have. Also the SAP WEB Browser familiar and easy to use. The interface is
access is limited to some functionalities. It would something that is very confusing from my point of
be better if a higher portion of the software is view. It can and should be simplified. It needs
compatible with web browser. [Full Review] some work on the front end to be more user-
friendly and customizable to the user's needs. It is
not a very good product from the perspective of
ease-of-use. Trying to implement it is like you want
to prepare... [Full Review]
reviewer1480536

It would be ideal if the reporting and dashboards reviewer1336845


were improved upon. There are some analytics
that could be more robust and the business
intelligence portion is lacking. There are some
aspects that are lacking, meaning that clients It's been just one year that we started using this
need to go to third-party services in order to get product, due to the fact that we need to have
viable results. The product does have some different integrations as well to other systems.
scalability limitations, depending on how you need With S/4HANA, when SAP started, everything
to scale. [Full Review] worked in a single SAP system. Slowly then it's
been delegated or divided into multiple SAP
systems. That's why we have around 25 different
SAP products running in our landscape. Yet, at the
same time, S/4HANA is the core. It's the core
Bruce Asante component. Going forward, I believe more
systems could be consolidated int... [Full Review]

We aren't overly satisfied with the solution. We are


moving away from it. The solution needs to be
implemented properly, otherwise, a company will Carlos Guzman
not be able to get the full benefit of the product.
They need to do more with, budget planning
within the solution, in terms of financial budgeting.
Right now, we can only input values at our sales From our point of view, we are just a technology
target, however, we can't input numbers. The consultant. We look at the interfaces in terms of
solution also needs to look at the monthly the functional modules we have. It's hard to really
balance. There will need to have some type of see what would be missing in terms of a feature.
maintenance in there.... [Full Review] For clients, the most painful part of the solution is
the implementation guides of the business or
process applications. Okay. The business
scenario, the graphic user interface, shown on the
system can be a challenge. Maybe the commercial
model for some other products developed for
HANA could be adj... [Full Review]

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11
SAP Business One and SAP S4HANA

Overview
SOLUTION SAP Business One SAP S4HANA

OVERVIEW The SAP Business One application offers a way to SAP S/4HANA stands for SAP Suite 4 HANA. It is a
manage your entire business – from accounting next-generation integrated enterprise resource
and financials, purchasing, inventory, sales and planning (ERP) software that is designed for
customer relationships, and project management, businesses of all sizes, in all industries, that
to operations and human resources. SAP Business require deep and broad functionality combined
One helps you to streamline processes, gain a with a high degree of flexibility. SAP S/4HANA was
greater insight into your business, so that you can launched in 2015 and been adopted by more than
act fast and make decisions based on real time 3,200 customers over a period of sixteen months.
information, to help you drive profitable growth. SAP S/4HANA is materially different from anything
SAP has done before and represents the
company’s biggest...

SAMPLE Ego Pharmaceuticals Pty. Ltd Nestle, O.C. Tanner, Sabre, New York Life
CUSTOMERS
Insurance Co., MEMEBOX, Siemens AG.

TOP SAP S4HANA vs. SAP Business One SAP Business One vs. SAP S4HANA
COMPARISONS Compared 60% of the time Compared 48% of the time

Microsoft Dynamics NAV vs. SAP Business One Oracle ERP Cloud vs. SAP S4HANA
Compared 13% of the time Compared 16% of the time

SAP ERP vs. SAP Business One Microsoft Dynamics AX vs. SAP S4HANA
Compared 7% of the time Compared 8% of the time

TOP INDUSTRIES, Construction Company ... 10% Agriculture ... 9%


BASED ON Financial Services Firm ... 10% Financial Services Firm ... 9%
REVIEWERS*
Healthcare Company ... 10% Construction Company ... 18%
Manufacturing Company ... 40% Manufacturing Company ... 27%
TOP INDUSTRIES, Media Company ... 6% Media Company ... 5%
BASED ON Energy/Utilities Company ... 7% Energy/Utilities Company ... 7%
COMPANIES
READING REVIEWS* Comms Service Provider ... 25% Comms Service Provider ... 26%
Computer Software Company ... 26% Computer Software Company ... 31%
COMPANY SIZE, 201-1000 Employees ... 29% 201-1000 Employees ... 18%
BASED ON 1001+ Employees ... 29% 1-200 Employees ... 27%
REVIEWERS*
1-200 Employees ... 41% 1001+ Employees ... 55%
COMPANY SIZE,
BASED ON
COMPANIES
READING REVIEWS*

* Data is based on the aggregate profiles of IT Central Station Users researching this solution.

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12
SAP Business One and SAP S4HANA

Answers from the Community

Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?

Hello community, I'm trying to figure out whether there are any advantages of SAP S4 HANA over SAP Business One
(SAP B1), apart from the cost? 
Please share your insights. 

See all 1 answers >>

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13
SAP Business One and SAP S4HANA

SAP Business One review by a real user

A tool that serves many business needs to help enhance productivity


and workflows

SAP Business One Consultant at SENTIA


BILISIM SAN. TIC. LTD. STI.

Erdem Okte

WHAT IS OUR PRIMARY USE CASE?

I am a partner for SAP Business One and I have implemented more than 30 customers. My primary use is as a reseller. The
customer's primary use varies but the product is primarily used in the automation of business functions. The specific use depends
on the customer's needs.   

WHAT IS MOST VALUABLE?

The features that are most valuable will vary depending on the client. Turkey is a multi-currency country. Although we have
Turkish Lira as our own currency, most of the trade is going on with Euro or US dollars because of the high inflation rate or
because the unit pricing is in Euros or United States dollars. But Business One can handle this multi-currency situation very well.
The financial model is good, so the financial piece is a nice feature for our users in Turkey at least.  The searching of documents is
also a very good feature that most of my customers like. With it, they can find documents that they are looking for very easily. Also,
there is a Yellow Arrow (i.e., Golden Arrow) linking feature to establish connections between the documents and accounts, the
business partners, or events. The clients appreciate this feature for simplifying document management.   

These two features are the ones that first came to my mind as being most mentioned by clients.  

WHAT NEEDS IMPROVEMENT?

This product could be improved the most in the user interfaces. Most of the new generation users are looking for drag-and-drop
functionality, which SAP does not have. Also the SAP WEB Browser access is limited to some functionalities. It would be better if a
higher portion of the software is compatible with web browser.   

14
SAP Business One and SAP S4HANA

Continued from previous page

FOR HOW LONG HAVE I USED THE SOLUTION?

I have been using SAP Business One for five years now.  

WHAT DO I THINK ABOUT THE STABILITY OF THE SOLUTION?

I think that Business One is very stable.  

WHAT DO I THINK ABOUT THE SCALABILITY OF THE SOLUTION?

Scalability is good. It is really easy to add new users or new departments or new branches. I have gone up to 220 users without
any problems. So, I think it is good at scalability in increasing the number of users.  

Our customers range is broad from the smallest to the largest of our clients. But even if the number of users in a company is small
— like, for example, 20 or 25 users — I also have customers who are some of the largest 500 companies in Turkey. These
companies are not creating millions of transactions. But if you look at the revenue, then all of the clients — from the smallest that
we service — are larger financially than the typical small and medium-sized enterprises.  

HOW ARE CUSTOMER SERVICE AND TECHNICAL SUPPORT?

Our technical support representative is located in Hungary and he is the perfect man for providing support. On the other hand, I
know that my friends in Italy have suffered from having poor technical support. So, from what I know, I can say that the quality of
support is dependent on the support team and employee you are working with.  

WHICH SOLUTION DID I USE PREVIOUSLY AND WHY DID I SWITCH?

I have worked with different solutions. The one I worked with the most was Netsys and that was for about 10 years. Netsys is a
local ERP (Enterprise Resource Planning) system.  

15
SAP Business One and SAP S4HANA

Continued from previous page

HOW WAS THE INITIAL SETUP?

The initial setup is simple. It usually takes only a day or so.  

WHAT'S MY EXPERIENCE WITH PRICING, SETUP COST, AND LICENSING?

I think the price of Business One is reasonable considering the functionality.  

WHICH OTHER SOLUTIONS DID I EVALUATE?

As a reseller, we evaluate various solutions. In the medium to large companies, we mostly shortlist SAP S/4HANA and SAP
Business One. The clients try to decide between S/4HANA and SAP Business One. This causes some confusion sometimes
because there is a huge price difference between the two products. Of course, there are big differences in functionality. The
question becomes whether the functionality of SAP Business One is enough for the customer's needs or not. I try to help them in
making these decisions by providing clues about how the products differ and how they could fill the customer's needs.  

WHAT OTHER ADVICE DO I HAVE?

My advice to people considering this tool has to do with how to use it. The result is definitely very important and often people
focus on that. But if you score a successful project out of 100%, a good software may be only 40% of that. Another 40% is the team
of implementers, and their knowledge and experience. This is very important. The remaining 20% is the customer. You have to
know if the customer ready for this kind of project. You have to know if the customer knows what he wants to have after this
project is complete. Sometimes the customer does not know what he is looking for. In that case, the project can never get
finished. Yes, it is important to have a good software, but it is also important to have a good team doing the project and also have
a very good understanding of the project from the customer side. All of these things together are very important.  On a scale from
one to ten where one is the worst and ten is the best, I would rate Business One as an eight-out-of-ten. The additional features I
would like to see to make it score higher is increased functionality supported for web browser access and more user-friendly
forms and UI templates.  

16
SAP Business One and SAP S4HANA

Continued from previous page

WHICH DEPLOYMENT MODEL ARE YOU USING FOR THIS SOLUTION?

On-premises

IF PUBLIC CLOUD, PRIVATE CLOUD, OR HYBRID CLOUD, WHICH CLOUD PROVIDER DO YOU USE?

Other

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17
SAP Business One and SAP S4HANA

SAP S4HANA review by a real user

Scalable and stable with good cost optimization shipped on cloud


solutions

CEO at CJG Consulting

Carlos Guzman

WHAT IS OUR PRIMARY USE CASE?

With our customers, we are currently administering their solution over SAP HANA and with different infrastructures such as cloud
computing, AWS, Azure, GCP, and others that are also on-premise.

We have customers with new implementations and we offer this product to them. We handle the technical installation, then the
high availability solution, the disaster recovery, et cetera. We are doing the administration of all the landscapes and a sub-basic
administration. In all the other cases we have, the customers are immigrating their solution from SAP HEC. That is the other server
for SAP. We bring it to the cloud with public clouds like AWS. Those cases are the most common.

WHAT IS MOST VALUABLE?

The cost optimization that is shipped with cloud solutions is the primary benefit of the product. 

The integral services that we can administer to our customers are excellent. They are paying for an all-inclusive version of the
service. We manage all the features of the operating system - such as ACE's, SAP systems, networks, security on the cloud, et
cetera. We can administer everything that is associated with the landscape.

We're well trained on the solution and therefore find the implementation process straightforward.

The solution is quite stable and offers good patches for when issues arise.

The scalability is excellent, especially on cloud deployment models.

18
SAP Business One and SAP S4HANA

Continued from previous page

WHAT NEEDS IMPROVEMENT?

From our point of view, we are just a technology consultant. We look at the interfaces in terms of the functional modules we have.
It's hard to really see what would be missing in terms of a feature. 

For clients, the most painful part of the solution is the implementation guides of the business or process applications. Okay. The
business scenario, the graphic user interface, shown on the system can be a challenge. 

Maybe the commercial model for some other products developed for HANA could be adjusted to make it less complex and more
affordable. The commercial laws that SAP has it's very complex. The customer has to acquire a very high license on the product
and then they have to buy infrastructure on top of that.

Technical support has been declining. They aren't as responsive as they used to be.

The product could use some other integrations with leaders of the products with public clouds - especially if they are doing with
another staff like ILP or on other applications. There could be more legal applications that could be integrated more easily with
SAP than they're doing. Right now, we have to develop all the integrations. It would be so much better if this was already done. 

SAP often launches new solutions without first providing the proper documentation. We end up figuring it out, however, it would
be nice to have that documentation up front.

FOR HOW LONG HAVE I USED THE SOLUTION?

We have approximately 15 years of experience on the books with this solution. We've used it since SAP was not HANA. It's now
been with HANA, since 2014, if I recall correctly. Therefore, that may be about seven years of experience. Obviously, we've
worked with the product over the last 12 months.

WHAT DO I THINK ABOUT THE STABILITY OF THE SOLUTION?

The stability is very good. It's, it's a very, very stable version. SAP is often releasing new patches. If we are having some issues,
such as some problems with transactions or maybe some features may not work properly, we reach out to enterprise support and
often just get a patch. 

19
SAP Business One and SAP S4HANA

Continued from previous page

WHAT DO I THINK ABOUT THE SCALABILITY OF THE SOLUTION?

The level of scalability you can achieve depends on the infrastructure that you have installed. In the cloud, in product public sites,
it's easier to scale. We can scale both up and out and it's very simple to accomplish. 

Typically, we deal with medium businesses. Some others are large at approximately 5,000 users. Most are between 400 and 800
users.

HOW ARE CUSTOMER SERVICE AND TECHNICAL SUPPORT?

Technical support used to be better. They seem to be less proactive than they were before. Previously they were very responsive
and helpful. It's lagged a bit. We're disappointed their rapid response has declined. We're no longer satisfied with the level of
service provided.

HOW WAS THE INITIAL SETUP?

For us, the entire process is traditionally straightforward. It's not too complex. We manage it like the other systems in the past and
obviously take into consideration any new technology within SAP HANA. However, in terms of setting it up, it's not a problem.With
a big cloud infrastructure, we can set up a system in less than a month. It may take between two to three months to take over the
system and put it onto the cloud or on our hardware projects. On-premise it may be longer - sometimes around four months.

How many people you need for deployment and maintenance depends on the number of systems. However, with a team of four
to five people we managed to do all the projects. 

WHAT ABOUT THE IMPLEMENTATION TEAM?

We handle the implementation process for our clients.

20
SAP Business One and SAP S4HANA

Continued from previous page

WHICH OTHER SOLUTIONS DID I EVALUATE?

While our clients may first evaluate other solutions, that's not something that we typically do.

WHAT OTHER ADVICE DO I HAVE?

We are experts in the technical implementation of the product.

We work with a variety of versions, and, of course, with eh latest 2020 updates. We deal with both cloud and on-premises
deployment models.

I'd advise potential new users to really think about their infrastructure and the features they would like. Everything should be
looked at and discussed in advance, from security concerns to functional modules. The more you understand what you need, the
more likely you will get a solution that you want - and that does what you need it to.

Overall, I would rate the solution at an eight out of ten.

WHICH DEPLOYMENT MODEL ARE YOU USING FOR THIS SOLUTION?

On-premises

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21
SAP Business One and SAP S4HANA

Researched SAP But Chose SAP


Review by a real user:

Head Of IT at Interwood Mobel Pvt Ltd

MuhammadWaqar

WHAT IS MOST VALUABLE?

Sales CRM and Financials are most valuable.

WHAT NEEDS IMPROVEMENT?

It is limiting in terms of the in-between communication for manufacturing. We are suffering from a lot of issues in production.
We are now considering S/4HANA, and we are also looking for some customized tools to integrate with SAP Business One.

It should have SCM and the payroll process for workers.

FOR HOW LONG HAVE I USED THE SOLUTION?

I have been using this solution since 2018.

HOW ARE CUSTOMER SERVICE AND TECHNICAL SUPPORT?

SAP's technical support is average. They are not too good but also not too bad.

22
SAP Business One and SAP S4HANA

Continued from previous page

WHICH SOLUTION DID I USE PREVIOUSLY AND WHY DID I SWITCH?

We were working with legacy Oracle Customize.

HOW WAS THE INITIAL SETUP?

Its initial setup is easy. It is not too complex.

WHAT'S MY EXPERIENCE WITH PRICING, SETUP COST, AND LICENSING?

Its price is reasonable. We have about 200 licenses. We have to pay every year for the license.

WHAT OTHER ADVICE DO I HAVE?

A big sales organization that is not into manufacturing can use SAP Business One.

I would rate SAP Business One a six out of 10.

WHICH DEPLOYMENT MODEL ARE YOU USING FOR THIS SOLUTION?

On-premises

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23
SAP Business One and SAP S4HANA

Researched SAP But Chose SAP


Review by a real user:

Head Of Information Technology at


Kasapreko

Bruce Asante

WHAT IS MOST VALUABLE?

The solution is pretty straightforward to set up and gets easier over time.

Technical support has been quite good.

We've found the stability to be very good.

WHAT NEEDS IMPROVEMENT?

We aren't overly satisfied with the solution. We are moving away from it.

The solution needs to be implemented properly, otherwise, a company will not be able to get the full benefit of the product.

They need to do more with, budget planning within the solution, in terms of financial budgeting. Right now, we can only input
values at our sales target, however, we can't input numbers. The solution also needs to look at the monthly balance. There will
need to have some type of maintenance in there. Yet, there is no model for maintenance. If you buy it you need to go and find
another solution for your maintenance however, if they can do a maintenance solution within this solution that that would be a
wonderful thing.

FOR HOW LONG HAVE I USED THE SOLUTION?

I've been using the solution for seven years or so. It's been a while. I've spent a lot of time on it.

24
SAP Business One and SAP S4HANA

Continued from previous page

WHAT DO I THINK ABOUT THE STABILITY OF THE SOLUTION?

The stability is very good. There are no bugs or glitches. It doesn't crash and freeze. It's very reliable in terms of performance.

WHAT DO I THINK ABOUT THE SCALABILITY OF THE SOLUTION?

Our business has grown beyond the capabilities of Business One. We need a bigger ERP solution, and therefore we are moving
away. We're looking at SAP S/4 HANA since we already use other SAP products.

We currently have 101 users. In the future, we'll be looking at 130 to 150 users.

HOW ARE CUSTOMER SERVICE AND TECHNICAL SUPPORT?

Technical support is quite good. They are helpful and responsive. We are quite satisfied with their level of support.

WHICH SOLUTION DID I USE PREVIOUSLY AND WHY DID I SWITCH?

We are actually going to move over to S/4HANA. We looked at Oracle, however, we decided on SAP as we already had SAP
products. I've worked with a lot of ERP and other products, including other SAP products.

HOW WAS THE INITIAL SETUP?

The initial setup is not overly complex. It's pretty straightforward. However, at the outset, when we were fresh users, it seemed to
be a bit complex. Over time, you get more and more comfortable with the process.

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SAP Business One and SAP S4HANA

Continued from previous page

WHAT'S MY EXPERIENCE WITH PRICING, SETUP COST, AND LICENSING?

The price of the solution itself is not the issue, however, the cost of the licensing is strange. No other ERP that concurrent
licensing. As I have what will be a hundred users at the time to use it, doesn't matter whether Samuel or George come on, SAP
requires an individual attached to a license. That means even if a person is no longer a user, we have to untie the license so
nobody can use that license. I need to fill it with a different person.

WHAT OTHER ADVICE DO I HAVE?

I am a customer and end-user of the product.

I'd recommend the product to others. Anyone who wants to use SAP Business One should do so. It's a good solution. They need
to get a good implementer, however, as if it's not implemented well, you will have issues. 

I'd rate the solution at a six out of ten. At first, we really liked it, however, as of now, we need to change as it no longer meets our
needs.

WHICH DEPLOYMENT MODEL ARE YOU USING FOR THIS SOLUTION?

On-premises

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26
SAP Business One and SAP S4HANA

Vendor Directory
3i Infotech 3i Infotech ORION IQMS IQMS Enterprise IQ

ABB Ventyx Asset Suite [EOL] Jenzabar Jenzabar JICS

ADP ADP SmartCompliance Meridian Meridian ProjectTalk

Aptean Aptean Ross Enterprise Microsoft Microsoft Dynamics AX

BST Global BST Global ERP Microsoft Microsoft Dynamics GP

Campus Management CampusNexus Student Microsoft Microsoft Dynamics NAV

CMiC CMiC ERP Microsoft Microsoft Dynamics SL

Comarch Comarch ERP Enterprise NetSuite NetSuite OneWorld

Deltek Deltek CostPoint Nippon Data Systems Newton ERP

Deltek Deltek ERP Oracle Oracle E-Business Suite

Divine IT Limited PrismERP Oracle JD Edwards EnterpriseOne

Eastern Software ebizframe Oracle PeopleSoft


Systems
Oracle JD Edwards World
Ellucian Ellucian
Penta Penta
Epicor Epicor Vantage [EOL]
ProcessPro ProcessPro Premier
Epicor Epicor Vista [EOL]
Pronto Software Pronto Xi
Epicor Epicor ERP
QAD QAD Cloud ERP
Epicor Epicor iScala
Sage Sage MAS
Epicor Epicor LumberTrack
Sage Sage PFW ERP [EOL]
ePROMIS ePROMIS Enterprise
Sage Sage Business Cloud Enterprise
Exact Exact Macola ES Management

FIS SunGard Higher Education ERP [EOL] SAP SAP ERP

IFS IFS Applications SAP SAP Business One

Infor Infor CloudSuite Industrial SAP SAP S4HANA

Infor Infor LN Streamline ERP Streamline ERP

Infor Infor M3 SYSPRO SYSPRO

Infor Infor ERP Adage [EOL] Tactive Software Tactive Construction Management
Systems Software
Infor Infor LX
Technology Group Technology Group International Enterprise
Infor Infor System21 International 21

Infor Infor VISUAL VAL Software Ammon

Infor Infor Distribution SX.e Viewpoint Maxwell ERP

Viewpoint Viewpoint ERP

27
SAP Business One and SAP S4HANA

Top ERP Vendors


Over professionals have used IT Central Station research. Here are the top vendors based on product reviews, ratings, and comparisons.
All reviews and ratings are from real users, validated by our triple authentication process.

Chart Key

Views Comparisons Reviews Words/Review Average Rating

Number of views Number of times compared Total number of reviews on Average words per review Average rating based on
to another product IT Central Station on IT Central Station reviews

Bar length
The total ranking of a product, represented by the bar length, is based on a weighted aggregate score. The score is calculated as follows:

For each ranking factor of Reviews, Views, and Comparisons, the product with the highest count in each ranking factor gets a maximum 18
points. Every other product gets assigned points based on its total in proportion to the #1 product in that ranking factor. For example, if a product
has 80% of the number of reviews compared to the product with the most reviews then the product's points for reviews would be 18 * 80% = 14.4.

Both Rating and Words/Review are awarded on a fixed linear scale. For Rating, the maximum score is 28 points awarded linearly between 6-10
(e.g. 6 or below=0 points; 7.5=10.5 points; 9.0=21 points; 10=28 points). For Words/Review, the maximum score is 18 points awarded linearly
between 0-900 words (e.g. 600 words = 12 points; 750 words = 15 points; 900 or more words = 18 points). If a product has fewer than ten reviews,
the point contribution for Rating and Words/Review is reduced: 1/3 reduction in points for products with 5-9 reviews, two-thirds reduction for
products with fewer than five reviews.

Reviews that are more than 24 months old, as well as those written by resellers, are completely excluded from the ranking algorithm.

All products with 50+ points are designated as a Leader in their category.

1 SAP ERP

14,860 views 13,010 comparisons 26 reviews 420 words/review 7.9 average rating

2 Oracle E-Business Suite

10,904 views 8,065 comparisons 22 reviews 691 words/review 7.5 average rating

3 SAP S4HANA

11,186 views 9,002 comparisons 12 reviews 564 words/review 7.7 average rating

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SAP Business One and SAP S4HANA

4 PeopleSoft

10,657 views 8,798 comparisons 15 reviews 481 words/review 7.5 average rating

5 SAP Business One

7,337 views 6,423 comparisons 15 reviews 432 words/review 7.9 average rating

6 IFS Applications

5,160 views 3,543 comparisons 8 reviews 609 words/review 8.3 average rating

7 JD Edwards EnterpriseOne

8,610 views 6,989 comparisons 4 reviews 626 words/review 9.0 average rating

8 Microsoft Dynamics AX

3,614 views 2,449 comparisons 7 reviews 511 words/review 7.8 average rating

9 Microsoft Dynamics NAV

2,394 views 1,997 comparisons 5 reviews 501 words/review 7.8 average rating

10 NetSuite OneWorld

922 views 388 comparisons 4 reviews 1,219 words/review 9.0 average rating

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29
SAP Business One and SAP S4HANA

Top 5 Solutions by Ranking Factor


Views

VIEWS

1 SAP ERP 14,860

2 SAP S4HANA 11,186

3 Oracle E-Business Suite 10,904

4 PeopleSoft 10,657

5 JD Edwards EnterpriseOne 8,610

Reviews

REVIEWS

1 SAP ERP 26

2 Oracle E-Business Suite 22

3 SAP Business One 15

4 PeopleSoft 15

5 SAP S4HANA 12

Words / Review

WORDS /
REVIEW

1 NetSuite OneWorld 1,219

2 SYSPRO 816

3 Microsoft Dynamics GP 795

4 Oracle E-Business Suite 691

5 JD Edwards EnterpriseOne 626

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SAP Business One and SAP S4HANA

About this report


This report is comprised of a list of enterprise level vendors. We have also included several real user reviews posted on ITCentralStation.com.
The reviewers of these products have been validated as real users based on their LinkedIn profiles to ensure that they provide reliable opinions
and not those of product vendors.

About IT Central Station


The Internet has completely changed the way we make buying decisions. We now use ratings and review sites to see what other real users think
before we buy electronics, book a hotel, visit a doctor or choose a restaurant. But in the world of enterprise technology, most of the information
online and in your inbox comes from vendors but what you really want is objective information from other users.

We created IT Central Station to provide technology professionals like you with a community platform to share information about enterprise
software, applications, hardware and services.

We commit to offering user-contributed information that is valuable, objective and relevant. We protect your privacy by providing an environment
where you can post anonymously and freely express your views. As a result, the community becomes a valuable resource, ensuring you get
access to the right information and connect to the right people, whenever you need it.

IT Central Station helps tech professionals by providing:

• A list of enterprise level vendors


• A sample of real user reviews from tech professionals
• Specific information to help you choose the best vendor for your needs

Use IT Central Station to:

• Read and post reviews of vendors and products


• Request or share information about functionality, quality, and pricing
• Contact real users with relevant product experience
• Get immediate answers to questions
• Validate vendor claims
• Exchange tips for getting the best deals with vendors

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