SAP Business One and Sap S4Hana Buyer's Guide and Reviews July 2021
SAP Business One and Sap S4Hana Buyer's Guide and Reviews July 2021
SAP Business One and Sap S4Hana Buyer's Guide and Reviews July 2021
and
SAP S4HANA
Buyer's Guide and Reviews
July 2021
SAP Business One and SAP S4HANA
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2
SAP Business One and SAP S4HANA
Contents
Top Review by Topic of SAP Business One and SAP S4HANA 10-11
Overview 12
Vendor Directory 27
3
SAP Business One and SAP S4HANA
PROS
Muhammad
Waqar
reviewer139
6107
"So there are a lot of features included with the ERP system." [Full Review]
Chaiwat
Savatdichaip
ruk
"It's fully integrated with great dashboard and interface." [Full Review]
Nizar Debss
"All parts for inventory control, project budget, accounting, and business information are valuable.It is very friendly to obtain
information." "It is also very easy to make the changes that we need." "We have a developer with us, and he can make the required
changes or rules." [Full Review]
Lilian Garcia
"Technical support is quite good." "They are helpful and responsive." "We are quite satisfied with their level of support." [Full
Review]
Bruce
Asante
reviewer154
2528
4
SAP Business One and SAP S4HANA
CONS
"It is limiting in terms of the in-between communication for manufacturing." "We are suffering from a lot of issues in production." "We
are now considering S/4HANA, and we are also looking for some customized tools to integrate with SAP Business One." [Full
Review]
Muhammad
Waqar
"The installation process could be easier." "They should have better tools to improve the effectiveness of the installation." [Full
Review]
reviewer139
6107
"SAP could improve the performance of the business alignment with other products." [Full Review]
Chaiwat
Savatdichaip
ruk
Nizar Debss
"There should be a portal so that our providers can give us their invoices." "This is something that it is missing currently." "SAP
provides such a portal with SAP ERP, but it is not available with SAP Business One." [Full Review]
Lilian Garcia
"Our business has grown beyond the capabilities of Business One." "We need a bigger ERP solution, and therefore we are moving
away." [Full Review]
Bruce
Asante
"I am not sure if it has an HR and Payroll functionality, but it would be helpful and make it a more complete ERP if they could put the
HR and Payroll functionality in it." [Full Review]
reviewer154
2528
5
SAP Business One and SAP S4HANA
"Its price is reasonable." "We have about 200 licenses." "We have to pay every year for the license." [Full Review]
Muhammad
Waqar
"We compared the Microsoft solution with Oracle NetSuite, as they have a price decrease." "It is, however, not that much cheaper,
and the price is comparable to SAP." [Full Review]
Chaiwat
Savatdichaip
ruk
"We feel that the licensing fees are a bit on the higher side." [Full Review]
reviewer154
2528
Ivan Avila
"Its licensing model is good." "There is a one-off payment for the software license, and after that, you only need to pay the annual
maintenance fee." "Compared to other cloud-based systems, this cost model is quite reasonable for SMEs." [Full Review]
reviewer151
8354
"Its price is reasonable." "People are able to spend that much." [Full Review]
Prabhakara
Sastry
"In terms of price, it's fair, but the problem is with AMC." [Full Review]
VenkataM
6
SAP Business One and SAP S4HANA
SAP S4HANA
PROS
"I like the user experience and usability of SAP Fiori, which is one of the main features that we are using." [Full Review]
Daniel Paiva
"I can verify and provide the overall financial aid report and also the management report." [Full Review]
reviewer157
0197
"I have found the most valuable features are the interface, which is very good for all users, and the database performance is good."
[Full Review]
reviewer158
9064
"I have found the user interface very modern and it has simplified many user jobs, such as the embedded logistics." "They have
introduced central finance which has been a benefit." [Full Review]
reviewer157
9086
reviewer133
6845
Carlos
Guzman
"The key modules that I find most valuable are material management (MM), financial accounting and controlling (FICO), and human
resources (HR)." [Full Review]
reviewer140
3493
7
SAP Business One and SAP S4HANA
SAP S4HANA
CONS
"The initial setup could be better." "They can make the process a little easier." "The functions that we require will be available in the
next release." "We specifically need a new model, and I think we have some versions to implement." "I already read on the SAP
website that some functionalities we are waiting for are available in this new version." [Full Review]
Daniel Paiva
"You will not see convenient user experiences with SAP S4HANA's website or application." [Full Review]
reviewer157
0197
"In an upcoming release, it would be beneficial to have more practical intelligence in the system, such as protective maintenance, or
artificial intelligence." [Full Review]
reviewer158
9064
"This solution works with the configuration, if the prerequisites are very clear and can be configured it works perfectly." "If you need
to simulate something, as a predictive tool this kind of simulation is not very accurate and it has limitations." "This is something that
could improve." [Full Review]
reviewer157
9086
"We would like to see more DevOps capabilities in the future." [Full Review]
reviewer133
6845
"Technical support has been declining." "They aren't as responsive as they used to be." [Full Review]
Carlos
Guzman
"The two things that need to be improved are price and customization." [Full Review]
reviewer140
3493
8
SAP Business One and SAP S4HANA
SAP S4HANA
reviewer158
9064
"I have found the price of the solution is on the medium to the expensive side of the scale." "There is a license for this solution and
there are additional maintenance fees." [Full Review]
reviewer157
9086
"The price of this product is an issue for some customers." [Full Review]
reviewer140
3493
reviewer138
8121
9
SAP Business One and SAP S4HANA
VALUABLE
FEATURES Erdem Okte reviewer1388121
The features that are most valuable will vary The most valuable feature is that the reporting is
depending on the client. Turkey is a multi-currency fast. We can see the results from that in that our
country. Although we have Turkish Lira as our own commissions come in fast. That is the main
currency, most of the trade is going on with Euro advantage. [Full Review]
or US dollars because of the high inflation rate or
because the unit pricing is in Euros or United
States dollars. But Business One can handle this
multi-currency situation very well. The financial
model is good, so the financial piece is a nice reviewer1336845
feature for our users in Turkey at least. The
searching ... [Full Review]
The POD applications are very useful to us. There
are a few POD apps which we are using for the
different business scenarios. They are quite
reviewer1480536 interesting. The initial setup is pretty
straightforward. The documentation is very good.
The solution can scale well. The solution is stable.
[Full Review]
The features around finance and financial
accounting are very good. There are those
customers who also do manufacturing, and they
find the cost controlling feature of ACP to be very
relevant. The production planning and Carlos Guzman
maintenance models are very helpful. The pricing
of the solution is pretty good. The product seems
to be quite stable. [Full Review]
The cost optimization that is shipped with cloud
solutions is the primary benefit of the product. The
integral services that we can administer to our
customers are excellent. They are paying for an
Chaiwat Savatdichaipruk all-inclusive version of the service. We manage all
the features of the operating system - such as
ACE's, SAP systems, networks, security on the
cloud, et cetera. We can administer everything
Accounting is a good feature, hence why we use that is associated with the landscape. We're well
SAP Business One. We use a single application to trained on the solution and therefore find the
handle and control our resources. We also leave it implementatio... [Full Review]
overnight to process our purchasing tasks. All this
is held in one secure database. The system
provides information on products sent out to the
customer. The system holds data and AI voice
data. It also includes accounting control. So there
are a lot of features included with the ERP system.
We support SAP as we have a lot of experience
within the tea... [Full Review]
10
SAP Business One and SAP S4HANA
ROOM FOR
IMPROVEMENT Erdem Okte reviewer1388121
This product could be improved the most in the This is an integrated system so it is very complex.
user interfaces. Most of the new generation users It is not like Windows or like Microsoft products
are looking for drag-and-drop functionality, which where you can use Word or you use Excel and it is
SAP does not have. Also the SAP WEB Browser familiar and easy to use. The interface is
access is limited to some functionalities. It would something that is very confusing from my point of
be better if a higher portion of the software is view. It can and should be simplified. It needs
compatible with web browser. [Full Review] some work on the front end to be more user-
friendly and customizable to the user's needs. It is
not a very good product from the perspective of
ease-of-use. Trying to implement it is like you want
to prepare... [Full Review]
reviewer1480536
11
SAP Business One and SAP S4HANA
Overview
SOLUTION SAP Business One SAP S4HANA
OVERVIEW The SAP Business One application offers a way to SAP S/4HANA stands for SAP Suite 4 HANA. It is a
manage your entire business – from accounting next-generation integrated enterprise resource
and financials, purchasing, inventory, sales and planning (ERP) software that is designed for
customer relationships, and project management, businesses of all sizes, in all industries, that
to operations and human resources. SAP Business require deep and broad functionality combined
One helps you to streamline processes, gain a with a high degree of flexibility. SAP S/4HANA was
greater insight into your business, so that you can launched in 2015 and been adopted by more than
act fast and make decisions based on real time 3,200 customers over a period of sixteen months.
information, to help you drive profitable growth. SAP S/4HANA is materially different from anything
SAP has done before and represents the
company’s biggest...
SAMPLE Ego Pharmaceuticals Pty. Ltd Nestle, O.C. Tanner, Sabre, New York Life
CUSTOMERS
Insurance Co., MEMEBOX, Siemens AG.
TOP SAP S4HANA vs. SAP Business One SAP Business One vs. SAP S4HANA
COMPARISONS Compared 60% of the time Compared 48% of the time
Microsoft Dynamics NAV vs. SAP Business One Oracle ERP Cloud vs. SAP S4HANA
Compared 13% of the time Compared 16% of the time
SAP ERP vs. SAP Business One Microsoft Dynamics AX vs. SAP S4HANA
Compared 7% of the time Compared 8% of the time
* Data is based on the aggregate profiles of IT Central Station Users researching this solution.
12
SAP Business One and SAP S4HANA
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
Hello community, I'm trying to figure out whether there are any advantages of SAP S4 HANA over SAP Business One
(SAP B1), apart from the cost?
Please share your insights.
13
SAP Business One and SAP S4HANA
Erdem Okte
I am a partner for SAP Business One and I have implemented more than 30 customers. My primary use is as a reseller. The
customer's primary use varies but the product is primarily used in the automation of business functions. The specific use depends
on the customer's needs.
The features that are most valuable will vary depending on the client. Turkey is a multi-currency country. Although we have
Turkish Lira as our own currency, most of the trade is going on with Euro or US dollars because of the high inflation rate or
because the unit pricing is in Euros or United States dollars. But Business One can handle this multi-currency situation very well.
The financial model is good, so the financial piece is a nice feature for our users in Turkey at least. The searching of documents is
also a very good feature that most of my customers like. With it, they can find documents that they are looking for very easily. Also,
there is a Yellow Arrow (i.e., Golden Arrow) linking feature to establish connections between the documents and accounts, the
business partners, or events. The clients appreciate this feature for simplifying document management.
These two features are the ones that first came to my mind as being most mentioned by clients.
This product could be improved the most in the user interfaces. Most of the new generation users are looking for drag-and-drop
functionality, which SAP does not have. Also the SAP WEB Browser access is limited to some functionalities. It would be better if a
higher portion of the software is compatible with web browser.
14
SAP Business One and SAP S4HANA
I have been using SAP Business One for five years now.
Scalability is good. It is really easy to add new users or new departments or new branches. I have gone up to 220 users without
any problems. So, I think it is good at scalability in increasing the number of users.
Our customers range is broad from the smallest to the largest of our clients. But even if the number of users in a company is small
— like, for example, 20 or 25 users — I also have customers who are some of the largest 500 companies in Turkey. These
companies are not creating millions of transactions. But if you look at the revenue, then all of the clients — from the smallest that
we service — are larger financially than the typical small and medium-sized enterprises.
Our technical support representative is located in Hungary and he is the perfect man for providing support. On the other hand, I
know that my friends in Italy have suffered from having poor technical support. So, from what I know, I can say that the quality of
support is dependent on the support team and employee you are working with.
I have worked with different solutions. The one I worked with the most was Netsys and that was for about 10 years. Netsys is a
local ERP (Enterprise Resource Planning) system.
15
SAP Business One and SAP S4HANA
As a reseller, we evaluate various solutions. In the medium to large companies, we mostly shortlist SAP S/4HANA and SAP
Business One. The clients try to decide between S/4HANA and SAP Business One. This causes some confusion sometimes
because there is a huge price difference between the two products. Of course, there are big differences in functionality. The
question becomes whether the functionality of SAP Business One is enough for the customer's needs or not. I try to help them in
making these decisions by providing clues about how the products differ and how they could fill the customer's needs.
My advice to people considering this tool has to do with how to use it. The result is definitely very important and often people
focus on that. But if you score a successful project out of 100%, a good software may be only 40% of that. Another 40% is the team
of implementers, and their knowledge and experience. This is very important. The remaining 20% is the customer. You have to
know if the customer ready for this kind of project. You have to know if the customer knows what he wants to have after this
project is complete. Sometimes the customer does not know what he is looking for. In that case, the project can never get
finished. Yes, it is important to have a good software, but it is also important to have a good team doing the project and also have
a very good understanding of the project from the customer side. All of these things together are very important. On a scale from
one to ten where one is the worst and ten is the best, I would rate Business One as an eight-out-of-ten. The additional features I
would like to see to make it score higher is increased functionality supported for web browser access and more user-friendly
forms and UI templates.
16
SAP Business One and SAP S4HANA
On-premises
IF PUBLIC CLOUD, PRIVATE CLOUD, OR HYBRID CLOUD, WHICH CLOUD PROVIDER DO YOU USE?
Other
17
SAP Business One and SAP S4HANA
Carlos Guzman
With our customers, we are currently administering their solution over SAP HANA and with different infrastructures such as cloud
computing, AWS, Azure, GCP, and others that are also on-premise.
We have customers with new implementations and we offer this product to them. We handle the technical installation, then the
high availability solution, the disaster recovery, et cetera. We are doing the administration of all the landscapes and a sub-basic
administration. In all the other cases we have, the customers are immigrating their solution from SAP HEC. That is the other server
for SAP. We bring it to the cloud with public clouds like AWS. Those cases are the most common.
The cost optimization that is shipped with cloud solutions is the primary benefit of the product.
The integral services that we can administer to our customers are excellent. They are paying for an all-inclusive version of the
service. We manage all the features of the operating system - such as ACE's, SAP systems, networks, security on the cloud, et
cetera. We can administer everything that is associated with the landscape.
We're well trained on the solution and therefore find the implementation process straightforward.
The solution is quite stable and offers good patches for when issues arise.
18
SAP Business One and SAP S4HANA
From our point of view, we are just a technology consultant. We look at the interfaces in terms of the functional modules we have.
It's hard to really see what would be missing in terms of a feature.
For clients, the most painful part of the solution is the implementation guides of the business or process applications. Okay. The
business scenario, the graphic user interface, shown on the system can be a challenge.
Maybe the commercial model for some other products developed for HANA could be adjusted to make it less complex and more
affordable. The commercial laws that SAP has it's very complex. The customer has to acquire a very high license on the product
and then they have to buy infrastructure on top of that.
Technical support has been declining. They aren't as responsive as they used to be.
The product could use some other integrations with leaders of the products with public clouds - especially if they are doing with
another staff like ILP or on other applications. There could be more legal applications that could be integrated more easily with
SAP than they're doing. Right now, we have to develop all the integrations. It would be so much better if this was already done.
SAP often launches new solutions without first providing the proper documentation. We end up figuring it out, however, it would
be nice to have that documentation up front.
We have approximately 15 years of experience on the books with this solution. We've used it since SAP was not HANA. It's now
been with HANA, since 2014, if I recall correctly. Therefore, that may be about seven years of experience. Obviously, we've
worked with the product over the last 12 months.
The stability is very good. It's, it's a very, very stable version. SAP is often releasing new patches. If we are having some issues,
such as some problems with transactions or maybe some features may not work properly, we reach out to enterprise support and
often just get a patch.
19
SAP Business One and SAP S4HANA
The level of scalability you can achieve depends on the infrastructure that you have installed. In the cloud, in product public sites,
it's easier to scale. We can scale both up and out and it's very simple to accomplish.
Typically, we deal with medium businesses. Some others are large at approximately 5,000 users. Most are between 400 and 800
users.
Technical support used to be better. They seem to be less proactive than they were before. Previously they were very responsive
and helpful. It's lagged a bit. We're disappointed their rapid response has declined. We're no longer satisfied with the level of
service provided.
For us, the entire process is traditionally straightforward. It's not too complex. We manage it like the other systems in the past and
obviously take into consideration any new technology within SAP HANA. However, in terms of setting it up, it's not a problem.With
a big cloud infrastructure, we can set up a system in less than a month. It may take between two to three months to take over the
system and put it onto the cloud or on our hardware projects. On-premise it may be longer - sometimes around four months.
How many people you need for deployment and maintenance depends on the number of systems. However, with a team of four
to five people we managed to do all the projects.
20
SAP Business One and SAP S4HANA
While our clients may first evaluate other solutions, that's not something that we typically do.
We work with a variety of versions, and, of course, with eh latest 2020 updates. We deal with both cloud and on-premises
deployment models.
I'd advise potential new users to really think about their infrastructure and the features they would like. Everything should be
looked at and discussed in advance, from security concerns to functional modules. The more you understand what you need, the
more likely you will get a solution that you want - and that does what you need it to.
On-premises
21
SAP Business One and SAP S4HANA
MuhammadWaqar
It is limiting in terms of the in-between communication for manufacturing. We are suffering from a lot of issues in production.
We are now considering S/4HANA, and we are also looking for some customized tools to integrate with SAP Business One.
SAP's technical support is average. They are not too good but also not too bad.
22
SAP Business One and SAP S4HANA
Its price is reasonable. We have about 200 licenses. We have to pay every year for the license.
A big sales organization that is not into manufacturing can use SAP Business One.
On-premises
23
SAP Business One and SAP S4HANA
Bruce Asante
The solution is pretty straightforward to set up and gets easier over time.
We aren't overly satisfied with the solution. We are moving away from it.
The solution needs to be implemented properly, otherwise, a company will not be able to get the full benefit of the product.
They need to do more with, budget planning within the solution, in terms of financial budgeting. Right now, we can only input
values at our sales target, however, we can't input numbers. The solution also needs to look at the monthly balance. There will
need to have some type of maintenance in there. Yet, there is no model for maintenance. If you buy it you need to go and find
another solution for your maintenance however, if they can do a maintenance solution within this solution that that would be a
wonderful thing.
I've been using the solution for seven years or so. It's been a while. I've spent a lot of time on it.
24
SAP Business One and SAP S4HANA
The stability is very good. There are no bugs or glitches. It doesn't crash and freeze. It's very reliable in terms of performance.
Our business has grown beyond the capabilities of Business One. We need a bigger ERP solution, and therefore we are moving
away. We're looking at SAP S/4 HANA since we already use other SAP products.
We currently have 101 users. In the future, we'll be looking at 130 to 150 users.
Technical support is quite good. They are helpful and responsive. We are quite satisfied with their level of support.
We are actually going to move over to S/4HANA. We looked at Oracle, however, we decided on SAP as we already had SAP
products. I've worked with a lot of ERP and other products, including other SAP products.
The initial setup is not overly complex. It's pretty straightforward. However, at the outset, when we were fresh users, it seemed to
be a bit complex. Over time, you get more and more comfortable with the process.
25
SAP Business One and SAP S4HANA
The price of the solution itself is not the issue, however, the cost of the licensing is strange. No other ERP that concurrent
licensing. As I have what will be a hundred users at the time to use it, doesn't matter whether Samuel or George come on, SAP
requires an individual attached to a license. That means even if a person is no longer a user, we have to untie the license so
nobody can use that license. I need to fill it with a different person.
I'd recommend the product to others. Anyone who wants to use SAP Business One should do so. It's a good solution. They need
to get a good implementer, however, as if it's not implemented well, you will have issues.
I'd rate the solution at a six out of ten. At first, we really liked it, however, as of now, we need to change as it no longer meets our
needs.
On-premises
26
SAP Business One and SAP S4HANA
Vendor Directory
3i Infotech 3i Infotech ORION IQMS IQMS Enterprise IQ
Infor Infor ERP Adage [EOL] Tactive Software Tactive Construction Management
Systems Software
Infor Infor LX
Technology Group Technology Group International Enterprise
Infor Infor System21 International 21
27
SAP Business One and SAP S4HANA
Chart Key
Number of views Number of times compared Total number of reviews on Average words per review Average rating based on
to another product IT Central Station on IT Central Station reviews
Bar length
The total ranking of a product, represented by the bar length, is based on a weighted aggregate score. The score is calculated as follows:
For each ranking factor of Reviews, Views, and Comparisons, the product with the highest count in each ranking factor gets a maximum 18
points. Every other product gets assigned points based on its total in proportion to the #1 product in that ranking factor. For example, if a product
has 80% of the number of reviews compared to the product with the most reviews then the product's points for reviews would be 18 * 80% = 14.4.
Both Rating and Words/Review are awarded on a fixed linear scale. For Rating, the maximum score is 28 points awarded linearly between 6-10
(e.g. 6 or below=0 points; 7.5=10.5 points; 9.0=21 points; 10=28 points). For Words/Review, the maximum score is 18 points awarded linearly
between 0-900 words (e.g. 600 words = 12 points; 750 words = 15 points; 900 or more words = 18 points). If a product has fewer than ten reviews,
the point contribution for Rating and Words/Review is reduced: 1/3 reduction in points for products with 5-9 reviews, two-thirds reduction for
products with fewer than five reviews.
Reviews that are more than 24 months old, as well as those written by resellers, are completely excluded from the ranking algorithm.
All products with 50+ points are designated as a Leader in their category.
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3 SAP S4HANA
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28
SAP Business One and SAP S4HANA
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SAP Business One and SAP S4HANA
VIEWS
4 PeopleSoft 10,657
Reviews
REVIEWS
1 SAP ERP 26
4 PeopleSoft 15
5 SAP S4HANA 12
Words / Review
WORDS /
REVIEW
2 SYSPRO 816
30
SAP Business One and SAP S4HANA
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