Symantec ™ Endpoint Protection Quick Start

Updated: December 2020

14.3 RU1
 Symantec ™ Endpoint Protection Quick Start

Symantec Endpoint Protection 14.x Quick Start Guide

This guide helps you download, install, and configure Symantec Endpoint Protection, and is designed for default, first-time
managed installations of 500 clients or fewer.
To upgrade, see: Upgrading and Migrating to the Latest Release of Symantec Endpoint Protection (SEP)
• Preinstall: Check system requirements
• Step 1: Download the Symantec Endpoint Protection installation file
• Step 2: Install the Symantec Endpoint Protection Manager
• Step 3: Activate your license and add a group
• Step 4: Install the Symantec Endpoint Protection clients
• Step 5: Check that the latest definitions are installed
• Step 6: Check the database backup settings
• Appendix A: Additional resources and guides
Preinstall: Check system requirements
Before you install Symantec Endpoint Protection Manager or the Symantec Endpoint Protection clients, perform the
following steps:
1. Download SymDiag and run the preinstall check to ensure the computer(s) meet system requirements.
2. Review the release notes and system requirements for Symantec Endpoint Protection.
Step 1: Download the Symantec Endpoint Protection installation file
You download the latest version of Symantec software and tools, retrieve license keys, and activate your product through
the Broadcom Support Portal. See:
• Symantec Getting Started and scroll down to On-Premises Security Products.
• Download the latest version of Symantec software

Step 2: Install the Symantec Endpoint Protection Manager

If you cannot find or otherwise download your Symantec software through the Broadcom Support Portal, contact
Customer Care for assistance.
1. In the folder where you downloaded the Symantec Endpoint Protection installation file, double-click the file to extract
all files. If you see an Open File - Security Warning prompt, click Run.
2. Do one of the following actions, depending on the version of your installation:
– For versions 14.2 MP1a (14.2.1023.0100) or later, the file extracts to C:\Users\username\AppData\Local\Temp
\7zXXXXXXXXX, where XXXXXXXXX represents a random string of letters and numbers. Setup.exe automatically
launches. Leave the installation menu open until the installation completes. Closing the menu deletes all of the files
in the temporary directory.
To save the installation files, navigate to the previously described temp folder and copy its contents to a location
that you select. The installation files include the Tools directory.
– For versions earlier than 14.2 MP1a (14.2.1023.0100), type or browse to a location to extract to, and then click
Extract. When the extraction finishes, find and double-click Setup.exe.
3. Click Install Symantec Endpoint Protection.
4. Continue with the installation by accepting the terms in the license agreement, along with all default prompts, and then
click Install.
5. On the Welcome to the Management Server Configuration Wizard panel, click Default configuration, and then
click Next.

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For a customized installation, such as using a SQL Server database, click Custom configuration.
6. Fill out the required fields to create the system administrator account and email address to which Symantec Endpoint
Protection Manager sends notifications, and then click Next.
You must configure the mail server to receive notification and password reset emails from the management server.
You can also enter specified mail server information, and then click Send Test Email. You must verify that you
received the test email before you can continue.
7. Choose the following options, and then click Next:
– Whether or not you want to run LiveUpdate after the installation finishes. Symantec recommends that you run
LiveUpdate during installation. (14.3 MPx and earlier)
– Whether or not Symantec collects data from the clients.
– Partner information, if it applies to your licensing situation.
This step may take some time to finish.
8. On the Configuration completed panel, click Finish to launch Symantec Endpoint Protection Manager.
9. On the Symantec Endpoint Protection Manager logon screen, type the user name and password you created in step 6
and confirm that you can log on.
Your user name is admin by default.
Although you should not need a SQL Server database for an environment with 500 or fewer clients, you can review the
following article for more information: Installing Symantec Endpoint Protection Manager with a custom configuration
In 14.1 and later, you have the option to enroll Symantec Endpoint Protection Manager with the Symantec Endpoint
Protection cloud console. You can enroll the Symantec Endpoint Protection Manager domain any time after installation
completes. See: Enrolling a domain in the cloud console from the Symantec Endpoint Protection Manager console
Step 3: Activate your license and add a group
After you log on to Symantec Endpoint Protection Manager, the Getting Started screen appears with multiple links to
common tasks. For example, you can activate your license or deploy Symantec Endpoint Protection clients.
To open this screen at any time, click Help > Getting Started Page in the top right-hand corner of Symantec Endpoint
Protection Manager. For video tours of other common tasks within Symantec Endpoint Protection Manager, click Product
Tour.
To activate your product license:
1. In the Getting Started screen, under License Status, click Activate your product.
2. Using your serial number or the .SLF license file that your order fulfillment email contains, follow the prompts to install
your license.
To add a group for clients:
Symantec recommends that you create separate groups for desktops, laptops, and servers.
1. In the Symantec Endpoint Protection Manager, in the left pane, click Clients.
2. Under Clients, click My Company.
3. Under Tasks, click Add a group.
4. In the Add Group for My Company dialog box, type the group name and a description, and then click OK.
You can then further configure the group settings, such as policy inheritance.

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Step 4: Install the Symantec Endpoint Protection clients

Before you install the clients by using Symantec Endpoint Protection Manager, check the following items:
• Make sure that the computers can be accessed through the network.
• Make sure that you have administrator credentials for the computers to which you want to deploy.
For unmanaged client installations, see: Installing an unmanaged Windows client
1. In Symantec Endpoint Protection Manager, in the left pane, click Clients.
2. Under Clients, select the group you created previously.
3. Under Tasks, click Install a client.
4. In the Welcome to the Client Deployment Wizard panel, click New Package Deployment, and then click Next.
5. In the Install Packages drop-down list, select the operating system that matches the operating system of the client
computers.
6. Choose the following options depending on the operating system you selected in the previous step.
– Windows install package:
• In the Install Feature Sets drop-down list, keep the default setting of Full Protection for Clients.
• In the Install Settings drop-down list, keep the default setting of Default Standard client installation settings
for Windows.
These default settings require a restart. To change the restart settings, you need to add a custom client package
first. After you add the client package, click Options to select the custom package. See: Creating custom client
installation packages in Symantec Endpoint Protection Manager.
• Choose whether to include virus definitions next to Content Options, and then click Next.
– Mac install package:
Keep the default setting for Upgrade settings, and then click Next.
– Linux install package:
Click Next. Linux packages are limited to the Web Link and Email or Save Package deployment method.

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Installing the Symantec Endpoint Protection for Linux client (14.3 MP1 and earlier)
Installing the Symantec Agent for Linux 14.3 RU1
7. Click Remote Push, and then click Next.
8. On the Browse Network tab, browse to your workgroup or domain and select the computers you want to push the
Symantec Endpoint Protection client to. After you select the computers, click the >> option to add them to the right
pane.
9. After you add the desired computers, click Next.
10. Click Send to initiate the process.
After the push installation has finished, you see a Deployment Summary window with the results of the push.
11. Click Next, and then click Finish to exit the wizard.
This window indicates that the install files were successfully copied.
12. To confirm that the client was successfully installed, check that the client exists in the client group that you added in
the Clients pane.
Checking whether the client is connected to the management server and is protected
Step 5: Check that the latest definitions are installed
1. In Symantec Endpoint Protection Manager, in the left pane, click Home.
2. In the Endpoint Status box, under Windows Definitions, compare the dates for Latest on Manager and Latest
from Symantec.

3. If the dates do not match, click Help > Getting Started Page, click Run LiveUpdate now, and then click Download.
Step 6: Check the database backup settings
1. In Symantec Endpoint Protection Manager, in the left pane, click Admin > Servers.

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2. Under Servers, click Local Site (My Site) > SQLEXPRESSSYMC.

For 14.3 MPx and earlier, click localhost.
3. Under Tasks, click Edit Database Properties.
4. On the Backup Settings tab, make any necessary adjustments and then click OK.
By default, a backup is saved once a week.

Appendix A: Additional resources and guides

For a feature tour, see: Symantec Endpoint Protection 14 Product Tour
Product guides and manuals for Symantec Endpoint Protection
Best practices for Symantec Endpoint Protection
Communication ports that Symantec Endpoint Protection uses
Things to know

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Error: "...services require user rights" or "...cannot read the user rights" during installation or configuration

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