APPS

PLATFORM : TRADING STATION DESKTOP

CATEGORY : INDICATORS

www.fxcmapps.com
Installing, Setting Up, and Getting Support for Your App

TABLE OF CONTENTS

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Downloading Your App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Setup and Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

FXCM APPS - www.fxcmapps.com

Installing, Setting Up, and Getting Support for Your App
Introduction

INTRODUCTION
Congratulations for downloading this app from the FXCM Apps store. Now you can begin
customizing your trading experience with FXCM. Remember, this app only works with an FXCM
account, so be sure to get yours today.

NEED AN FXCM ACCOUNT?

If you don’t have an FXCM account, it only takes several minutes to request one. You can also
sign up for a free $50,000 demo account in a flash, which will let you use this app in a risk free
environment. Here’s how to get your FXCM account or free demo account:

● Visit http://www.fxcm.com/fxcm-portal.html
● Select your country of residence
● Navigate to the accounts section of our website and follow the instructions

WHAT WILL YOU LEARN IN THIS GUIDE?

This guide explains how to install your app, how to activate it within FXCM’s Trading Station
Desktop, how to adjust its parameters, and where to get support.

FXCM APPS - www.fxcmapps.com 1

Installing, Setting Up, and Getting Support for Your App
Download Your App

DOWNLOADING YOUR APP

Once you have completed the checkout process at the FXCM Apps store, you will be presented
with your app download link. Clicking on that link downloads the files you need to use your app.

WHERE IS MY DOWNLOAD LINK?

Your app download link is located in the “Your Order” section of the confirmation page that is
displayed after you submit your order.

Click the download button

to access your app files.

HOW DO I ACCESS MY DOWNLOAD LINK AT A LATER DATE?

If you need to download your app files at any time in the future, please refer to your original order
confirmation email. That email was sent to you shortly after you submitted your order at the FXCM
Apps store.

The email’s subject line follows this format, “order FXCM-XXX from FXCM,” where the X’s
represent your unique order number.

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Installing, Setting Up, and Getting Support for Your App
Installation

Once you have located your order confirmation email, follow these steps to download your
app files:

● Click on the web link in the email to view the order’s details
● Locate the “Unlock Downloads” section of the web page
● Enter the credit card number used at the time of purchase if your app cost money (leave
the credit card field empty if your app was free)
● Click the Apply button to retrieve your download link

If you have deleted or misplaced your order confirmation email, a representative at FXCM can
resend a copy to you. Please use the support form on the FXCM Apps website for these requests.

INSTALLATION
The app files that you downloaded (see page 2) are contained within a zip file with the extension
“.zip.” The zip file must be unpacked to expose the files contained within it.

After unpacking the zip file you will see two files, an executable file named “setup.exe” that is used
to install the app onto your computer and this PDF getting started guide.

STEPS TO INSTALL YOUR APP

Before you begin, please ensure that FXCM’s Trading Station Desktop software is not running.
Then follow these steps:

● Double-click the executable file called “setup.exe”

● Follow the installation instructions on your screen until you receive confirmation that the
app has been installed successfully

FXCM APPS - www.fxcmapps.com 3

WHERE IS MY APP IN FXCM’S TRADING STATION DESKTOP?
Setup and Preferences

SETUP AND PREFERENCES

Now that you have installed your app, you can begin using it with FXCM’s Trading Station Desktop
software. Remember, apps from the FXCM Apps store only work with FXCM accounts (see page 1).

WHERE IS MY APP IN FXCM’S TRADING STATION DESKTOP?

● Log on to FXCM’s Trading Station Desktop

● Open the Marketscope Charts
● Click on Insert, then Add Indicator
● Locate your app in the list of Indicators

If installed correctly, your app

will be in the Add Indicator Menu

FXCM APPS - www.fxcmapps.com 4

WHERE IS MY APP IN FXCM’S TRADING STATION DESKTOP?
Setup and Preferences

HOW DO I USE MY APP?

Locate your app in the Indicators menu and click its name to highlight, and then click the OK
button to add it to your chart.

Please note that the app should be added to a chart of the instrument you wish to use (e.g.
EUR/USD, GBP/USD, etc.). Also, be sure to set the chart time frame accordingly.

HOW DO I ADJUST MY APP’S PARAMETERS?

After adding an app to a chart, a properties window opens, allowing you to customize the
app’s inputs.

Here is an example showing an app’s properties window.

● The left column lists the type of inputs you can modify
● The right column, which you can edit, controls the app’s output

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Installing, Setting Up, and Getting Support for Your App
Support

SUPPORT
If you have any questions about your app that were not answered by this guide, please let us
know. We want to help.

READ OUR FREQUENTLY ASKED QUESTIONS

One of the quickest ways to get answers to questions that were not covered in this guide is by
reading the Frequently Asked Questions at the FXCM Apps website. We’re constantly adding new
questions and answers as needed, which is why many users find the FAQs to be very helpful.
Read our FAQs

ASK US A QUESTION

If you’ve got a tough question and you’re having trouble finding an answer to it, we can help.
Please submit all support questions that you have through our online support form. A
representative will contact you directly within two business days.
Ask us a question

Trading forex/CFD’s on margin carries a high level of risk, and may not be suitable as you could sustain a total loss of
your deposit. Leverage can work against you. Do not speculate with capital that you cannot afford to lose. Be aware
and fully understand all risks associated with the market and trading. Prior to trading any products offered by Forex
Capital Markets, LLC, FXCM Securities Limited, Forex Capital Markets Limited, inclusive of all EU branches, FXCM
Asia Limited, FXCM Australia Limited, FXCM Japan Securities Co. Limited, any affiliates of aforementioned firms, or
other firms under the FXCM Inc. (NYSE:FXCM) group of companies [collectively “FXCM”], carefully consider your
financial situation and experience level. If you decide to trade products offered by FXCM Australia Limited (AFSL
309763) you must read and understand the Financial Services Guide and Product Disclosure Statement. FXCM may
provide general commentary which is not intended as investment advice and must not be construed as such. Seek
advice from a separate financial advisor. FXCM assumes no liability for errors, inaccuracies or omissions; does not
warrant the accuracy, completeness of information, text, graphics, links or other items contained within these
materials. Read and understand the Terms and Conditions on FXCM’s website prior to taking further action.

FXCM APPS - www.fxcmapps.com 6