MBA in Management-Sample Exam Questions
MBA in Management-Sample Exam Questions
MBA in Management-Sample Exam Questions
Once you study questions and answers which are relevant to the MBA Degree you
would love to pursue, you can feel absolutely confident to pass your MBA Degree exam.
Part I: Leadership Course
Question 1
A leader cannot exert influence over others.
Choice-1: True
Choice-2: False
Correct Answer: Choice-2 / False
Question 2
The features of leadership include:
Choice-1: Leadership is the use of non-coercive influence to shape the group or
organization's goals, and motivate behavior towards the achievement of those goals.
Choice-2: It is a process in which you exert influence over others.
Choice-3: Leadership involves other people - employees or followers - who by the
degree of their willingness to accept direction help to define the leader's status.
Choice-4: None of the above
Choice-5: All of the above
Correct Answer: Choice-5 / All of the above
Question 3
Which of the following are the methods used by most successful managers to bring out
the best from their subordinates?
Choice-1: Providing employees meaningful and interesting work.
Choice-2: Focusing on improving communication skills.
Choice-3: Not focusing on building the team
Choice-4: Option 1 and Option 2
Choice-5: All of the above
Correct Answer: Choice-4 / Option 1 and Option 2
Question 4
Which of the following is INCORRECT regarding skills of a good leader?
Choice-1: A skilled leader has the ability to use power effectively and in a responsible
manner
Choice-2: A skilled leader has the ability to understand the fact that money is the only
motivation for people
Choice-3: A skilled leader has the ability to inspire
Choice-4: A skilled leader has the ability to behave in a manner that will develop a
harmonious work culture
Choice-5: None of the above
Correct Answer: Choice-2 / A skilled leader has the ability to understand the fact that
money is the only motivation for people
Question 5
Which of the following could be used as a pillar for an individual's leadership
competencies?
Choice-1: 360 degree feedback
Choice-2: Leadership skills training
Choice-3: Systemic process learning
Choice-4: Action learning
Choice-5: All of the above
Correct Answer: Choice-5 / All of the above
Question 6
Understanding people at a fundamental level is one of the key leadership elements?
Choice-1: True
Choice-2: False
Correct Answer: Choice-1 / True
Question 7
Which was one of the earliest Trait Theory of Leadership which actually dates back to
the ancient Greeks and Romans?
Choice-1: Hollow Man
Choice-2: Great Man
Choice-3: Super Man
Choice-4: Big Man
Choice-5: None of the above
Correct Answer: Choice-2 / Great Man
Question 8
Who was the prominent researcher/thinker who found that various researches have
related some specific traits to leadership ability?
Choice-1: Albert Einstein
Choice-2: Peter Drucker
Choice-3: Ralph M. Stogdill
Choice-4: Walter Shewhart
Choice-5: None of the above
Correct Answer: Choice-3 / Ralph M. Stogdill
Question 9
Adaptability, enthusiasm, aggressiveness and self-confidence are related to which type of
leadership traits?
Choice-1: Physical Traits
Choice-2: Intelligence and ability traits
Choice-3: Social characteristics
Choice-4: Personality traits
Choice-5: None of the above
Correct Answer: Choice-4 / Personality traits
Question 10
The autocratic leader tends to make decisions without involving subordinates, spells out
work methods, provides workers very limited knowledge of goals, and sometimes gives
negative feedback.
Choice-1: True
Choice-2: False
Correct Answer: Choice-1 / True
Question 2
The five basic functions of a manager as outlined by Henry Fayol are planning,
organizing, staffing, leading and closing.
Choice-1: True
Choice-2: False
Correct Answer: Choice-2 / False
Question 3
Productivity can be improved by:
Choice-1: producing more output with the same inputs
Choice-2: reducing inputs, but maintaining the same level of outputs
Choice-3: increasing outputs and reducing inputs, thereby, making the ratio more
favorable
Choice-4: Only Option 1 and 2
Choice-5: All of the above
Correct Answer: Choice-5 / All of the above
Question 4
The difference between efficiency and effectiveness is?
Choice-1: Effectiveness denotes the judicious use of resources, and efficiency refers to
achievement of stated organizational objectives.
Choice-2: Effectiveness refers to achievement of stated organizational objectives while,
efficiency denotes the judicious use of resources.
Choice-3: Effectiveness means "doing things right," while efficiency means "doing the
right things".
Choice-4: Only option 2 and 3
Choice-5: None of the above
Correct Answer: Choice-2 / Effectiveness refers to achievement of stated organizational
objectives while, efficiency denotes the judicious use of resources.
Question 5
Which are the different categories developed by Henry Mintzberg related to managerial
roles?
Choice-1: Interpersonal roles
Choice-2: Informational roles
Choice-3: Decisional roles
Choice-4: All of the above
Choice-5: None of the above
Correct Answer: Choice-4 / All of the above
Question 6
Which are the managerial roles grouped under the section of Informational category?
Choice-1: Figurehead, Leader, Liaison
Choice-2: Entrepreneur, Disturbance Handler, Negotiator
Choice-3: Monitor, Disseminator, Spokesperson
Choice-4: Figurehead, Monitor, Entrepreneur
Choice-5: All of the above
Correct Answer: Choice-3 / Monitor, Disseminator, Spokesperson
Question 7
In this type of managerial role (as defined by Henry Mintzberg), the manager decides
who gets resources, scheduling, budgeting and setting priorities.
Choice-1: Negotiator
Choice-2: Resource Allocator
Choice-3: Disseminator
Choice-4: Liaison
Choice-5: Figurehead
Correct Answer: Choice-2 / Resource Allocator
Question 8
In this type of managerial role (as defined by Henry Mintzberg), the manager is required
to interact with people both within and outside the organization.
Choice-1: Negotiator
Choice-2: Resource Allocator
Choice-3: Disseminator
Choice-4: Liaison
Choice-5: Figurehead
Correct Answer: Choice-4 / Liaison
Question 9
In this process, the manager decides the mission and objectives of the firm and take
necessary steps to achieve the desired objectives.
Choice-1: Planning
Choice-2: Organizing
Choice-3: Staffing
Choice-4: Directing
Choice-5: Evaluating
Correct Answer: Choice-1 / Planning
Question 10
Which are the steps involved in "Organizing"?
Choice-1: Determine which tasks are to be performed
Choice-2: Determine how tasks can best be combined into specific jobs
Choice-3: Determine how jobs can be grouped into various units
Choice-4: Option 1 and 2
Choice-5: All of the above
Correct Answer: Choice-5 / All of the above
Question 3
Goals of selling include:
Choice-1: Finding new prospects
Choice-2: Keeping the customer satisfied
Choice-3: Convincing the prospects to purchase rival company's products
Choice-4: Option 1, 2 and 3
Choice-5: Option 1 and 2
Correct Answer: Choice-5 / Option 1 and 2
Question 4
Which of the following is incorrect:
Choice-1: Selling gives marketers the freedom to make adjustments in the promotional
message to satisfy the information needs of customers.
Choice-2: Unlike advertising, publicity and sales promotion, it DOES NOT allow the
marketers to target their promotional message.
Choice-3: It provides the marketer with more information about customer preferences
and also serves as a means of obtaining feedback about the company and its products.
Choice-4: Selling facilitates a two way flow of information and improves interaction
between the customer and your company.
Choice-5: The interaction between the salesperson and customers helps your company
identify the strengths and weaknesses of new products. It helps your company take
necessary corrective action.
Correct Answer: Choice-2 / Unlike advertising, publicity and sales promotion, it DOES
NOT allow the marketers to target their promotional message.
Question 5
The different types of sales persons include:
Choice-1: Order Takers
Choice-2: Order Getters
Choice-3: Support Personnel
Choice-4: Employee Support
Choice-5: Options 1, 2 and 3
Correct Answer: Choice-5 / Options 1, 2 and 3
Question 6
These sales personnel are responsible for the growth of a company by getting orders
from new customers and increasing sales from existing customers
Choice-1: Order Takers
Choice-2: Order Getters
Choice-3: Support Personnel
Choice-4: Employee Support
Choice-5: Options 1, 2 and 3
Correct Answer: Choice-2 / Order Getters
Question 7
Arranging product displays, restocking the products, answering phone calls and taking
orders is the responsibility of?
Choice-1: Order Takers
Choice-2: Order Getters
Choice-3: Support Personnel
Choice-4: Employee Support
Choice-5: None of the above
Correct Answer: Choice-1 / Order Takers
Question 8
Order takers can be further classified as?
Choice-1: Inside Order Takers
Choice-2: Perimeter Order Takers
Choice-3: Field Order Takers
Choice-4: Option 1 and 3
Choice-5: All of the above
Correct Answer: Choice-4 / Option 1 and 3
Question 9
Which of the following is NOT one of the steps of creative selling process by order
getters?
Choice-1: Pre-customer contact
Choice-2: Initial contact
Choice-3: Handling objections
Choice-4: Providing Customer Service
Choice-5: Closing the sale
Correct Answer: Choice-4 / Providing Customer Service
Question 10
Support personnel are usually involved in promoting the sale of business-to-customer
(B2C) products.
Choice-1: True
Choice-2: False
Correct Answer: Choice-2 / False
Part IV: Human Resources Management Course
Question 1
Which of the following were the characteristics of personnel administration in 1980's?
Choice-1: Standardization
Choice-2: Consistency
Choice-3: Conformity
Choice-4: Flexibility
Choice-5: Option 1, 2 and 3
Correct Answer: Choice-5 / Option 1, 2 and 3
Question 2
Human Resource Management deals with which dimension in Management?
Choice-1: Process
Choice-2: People
Choice-3: Technology
Choice-4: Others
Choice-5: None of the above
Correct Answer: Choice-2 / People
Question 3
Which of the following are the functions of Human Resource Management?
Choice-1: Acquiring
Choice-2: Developing
Choice-3: Motivating
Choice-4: Retaining
Choice-5: All of the above
Correct Answer: Choice-5 / All of the above
Question 4
Traditional approaches to personnel management emphasize command and control.
These have now given way to which new approaches in Human Resource Management?
Choice-1: Freedom for employees
Choice-2: Employee Support
Choice-3: Command
Choice-4: All of the above
Choice-5: Option 1 and 2
Correct Answer: Choice-5 / Option 1 and 2
Question 5
Which management thinker is considered as the father of Scientific Management
Approach?
Choice-1: Elton Mayo
Choice-2: Frederick Taylor
Choice-3: F J Roethlisberger
Choice-4: John D Rockefeller
Choice-5: None of the above
Correct Answer: Choice-2 / Frederick Taylor
Question 6
The concept of the "economic man" implied that a worker was basically motivated by?
Choice-1: Growth
Choice-2: Learning Opportunities
Choice-3: Economic Gain
Choice-4: Social Factors
Choice-5: Psychological factors
Correct Answer: Choice-3 / Economic Gain
Question 7
Which of the following approaches discussed that productivity of employees was also
affected by social and psychological factors. Feelings, emotions and sentiments of
employees were greatly influenced by group relationships and management support?
Choice-1: Scientific Management Approach
Choice-2: Human Relations Approach
Choice-3: Human Resources Approach
Choice-4: All of the above
Choice-5: None of the above
Correct Answer: Choice-2 / Human Relations Approach
Question 8
Which of the following is NOT a principle of Human Resources Approach?
Choice-1: Employees are assets to your organization. The time and resources employed
in managing and developing them are an investment that your organization makes for
better returns in the present and in the future.
Choice-2: Policies, programs and practices must cater to the needs of employees and
should help them in their work and also in their personal development.
Choice-3: It is necessary to create and maintain a conducive work environment, to
encourage the employees to develop and harness their knowledge and skills for the
benefit of the organization.
Choice-4: All of the above
Choice-5: None of the above
Correct Answer: Choice-4 /All of the above
Question 9
Planning, Organizing, Staffing, Directing and Controlling belong to which HRM
Function?
Choice-1: Managerial Function
Choice-2: Operative Function
Choice-3: Sourcing Function
Choice-4: Finance Function
Choice-5: All of the above
Correct Answer: Choice-1 / Managerial Function
Question 10
Identification of human resources, forecasting personnel needs, foreseeing the changes in
employee attitudes and evolving effective ways of handling these changes are
components of which managerial function in HRM?
Choice-1: Planning
Choice-2: Organizing
Choice-3: Staffing
Choice-4: Directing
Choice-5: Controlling
Correct Answer: Choice-1 / Planning
Question 11
Which of the following is the first step in the process of acquiring and retaining human
resources for an organization?
Choice-1: Job Description
Choice-2: Recruitment
Choice-3: Job Analysis
Choice-4: Induction
Choice-5: None of the above
Correct Answer: Choice-2 / Recruitment
Question 12
Which of the following thinkers define recruitment as "the process of seeking and
attracting a pool of people from which qualified candidates for job vacancies can be
chosen."
Choice-1: Byers and Rue
Choice-2: Edwin B. Flippo
Choice-3: Peter Drucker
Choice-4: Michael Porter
Choice-5: None of the above
Correct Answer: Choice-1 / Byers and Rue
Question 13
Recruitment is the process of training individuals to perform better in their own jobs.
Choice-1: True
Choice-2: False
Correct Answer: Choice-2 / False
Question 14
Which of the following is NOT an organizational factor that effects recruitment if an
organization?
Choice-1: Reputation of an organization
Choice-2: Organizational culture and attitude of its management towards employees
Choice-3: Geographical location of vacant positions
Choice-4: The number of resources allocated to determine success of a recruitment drive
Choice-5: The availability of cafeteria in the organization
Correct Answer: Choice-5 / The availability of cafeteria in the organization
Question 15
Which of the following are two critical factors that effect recruitment in an organization?
Choice-1: Organizational Factors
Choice-2: Environmental Factors
Choice-3: Safety Factors
Choice-4: Option 1 and 2
Choice-5: All of the above
Correct Answer: Choice-4 / Option 1 and 2
Question 16
Situation in the labor market; stage of development of the industry to which an
organization belongs to; culture, social attitudes and beliefs of people; are examples of
which of the following factors that effect recruitment?
Choice-1: Reputation of an organization
Choice-2: Organizational culture and attitude of its management towards employees
Choice-3: Geographical location of vacant positions
Choice-4: Environmental Factors
Choice-5: None of the above
Correct Answer: Choice-4 / Environmental Factors
Question 17
Which of the following are examples of a good recruitment policy?
Choice-1: It complies with government policies on hiring.
Choice-2: It provides optimum employment security and avoids frequent lay-offs or lost-
time
Choice-3: It does not portray to the candidate's the management interest in their
development
Choice-4: Option 1 and 2
Choice-5: All of the above
Correct Answer: Choice-4 / Option 1 and 2
Question 18
A good recruitment policy does not prevents the formation of cliques (small exclusive
groups) which result in employing the members of the same household or community in
your organization.
Choice-1: True
Choice-2: False
Correct Answer: Choice-2 / False
Question 19
Which of the following does NOT constitute a good recruitment policy?
Choice-1: It reflects the social commitment of your organization by employing
handicapped people and other underprivileged people of the society whenever there is a
possibility of job fit.
Choice-2: It is not in alignment with the objectives and people-policies of your
organization.
Choice-3: It is flexible enough to accommodate changes in your organization.
Choice-4: Is designed in such a way that it ensures long-term employment opportunities
for its employees.
Choice-5: Stresses and reflects the importance of job analysis.
Correct Answer: Choice-2 / It is not in alignment with the objectives and people-
policies of your organization.
Question 20
Which of the following are the factors that help identify which source of recruitment can
be adopted by an organization?
Choice-1: Level of position
Choice-2: Number of people required
Choice-3: Time available
Choice-4: Funds allocated
Choice-5: All of the above
Correct Answer: Choice-5 / All of the above
Question 2
Profits are partly distributed among the owners as dividends and partly recycled into the
operations of the firm.
Choice-1: True
Choice-2: False
Correct Answer: Choice-1 / True
Question 3
Which of the following situations describe that all the decisions taken by the various
managers involves money?
Choice-1: R&D manager has to justify the money spent on research by coming up with
new products and processes.
Choice-2: Materials manager should make efforts to reduce inventory so that the funds
released could be put to more productive use.
Choice-3: Materials manager should also ensure that inventory of materials does not
reach such a low level as to interrupt the production process.
Choice-4: Operations manager has to justify that his team is optimally productive and
does not have buffer of resources.
Choice-5: All of the above.
Correct Answer: Choice-5 / All of the above.
Question 4
For undertaking Financing Decisions, the finance manager liaises with?
Choice-1: Banks
Choice-2: Financial Institutions
Choice-3: Merchant banking agencies
Choice-4: Inviting public to subscribe to its fixed deposit
Choice-5: All of the above
Correct Answer: Choice-5 / All of the above
Question 5
The Finance Manager would try to balance the advantages of having funds available
with the costs and the loss of flexibility arising from the restrictive provisions of the loan
contract.
Choice-1: True
Choice-2: False
Correct Answer: Choice-1 / True
Question 6
Which of the following is NOT a function of the Finance Manager?
Choice-1: Deployment of Funds
Choice-2: Hiring Operational Manpower
Choice-3: Control Over the Use of Funds
Choice-4: Risk-return trade off
Choice-5: Option 1, 3 and 4
Correct Answer: Choice-5 / Option 1, 3 and 4
Question 7
Which of the following are the tasks categorized under Financial Control of a Finance
Manager?
Choice-1: Finance Manager sends frequent reports to the Managing Director.
Choice-2: Finance Manager also reports to the top management about the performance
of individual departments.
Choice-3: Finance Manager has to procure funds from various sources per the
requirement of the organization.
Choice-4: Finance Manager has to continuously monitor their use in order to ensure
that procurement and deployment of funds proceeds according to plan.
Choice-5: All of the above
Correct Answer: Choice-5 / All of the above
Question 8
Heavy "Debt Servicing" would allow surplus or profit available to the owners.
Choice-1: True
Choice-2: False
Correct Answer: Choice-2 / False
Question 9
Which of the following are the key decisions of Marketing Manager which have
financial implications?
Choice-1: Pricing related
Choice-2: Product related
Choice-3: Choice of product mix
Choice-4: Promotion related
Choice-5: All of the above
Correct Answer: Choice-5 / All of the above
Question 10
Which of the following statements are NOT correct regarding Production-Finance
Interface?
Choice-1: The equipments under the control of production manager need not be
productively used
Choice-2: Idle time is minimized
Choice-3: Work stoppages in production are minimized
Choice-4: Production manager should carefully evaluate the decisions regarding make-
or-buy, buy or lease, etc.
Choice-5: None of the above
Correct Answer: Choice-1 /The equipments under the control of production manager
need not be productively used
Question 3
Which of the following is not an example of "need"?
Choice-1: Food
Choice-2: Clothing
Choice-3: Shelter
Choice-4: Belongingness
Choice-5: Car
Correct Answer: Choice-5 / Car
Question 4
The extent to which a product satisfies customer needs and wants is termed as?
Choice-1: Need
Choice-2: Want
Choice-3: Utility
Choice-4: Marketing
Choice-5: Sales
Correct Answer: Choice-3 / Utility
Question 5
A pizza maker uses dough, cheese, spices and other ingredients to make a pizza. This
example refers to which type of utility?
Choice-1: Form Utility
Choice-2: Time Utility
Choice-3: Place Utility
Choice-4: Possession Utility
Choice-5: None of the above
Correct Answer: Choice-1 / Form Utility
Question 6
Computer based trainings have eliminated the need for individuals to attend the training
programs at a particular time. They can attend these trainings at any time per their
availability. This example refers to which type of utility?
Choice-1: Form Utility
Choice-2: Time Utility
Choice-3: Place Utility
Choice-4: Possession Utility
Choice-5: None of the above
Correct Answer: Choice-2 / Time Utility
Question 7
Websites such as Amazon, Dell and others provide products/services at the door-step of
the customer. This example refers to which type of utility?
Choice-1: Form Utility
Choice-2: Time Utility
Choice-3: Place Utility
Choice-4: Possession Utility
Choice-5: None of the above
Correct Answer: Choice-3 / Place Utility
Question 8
This utility allows a buyer to use the product as he wishes. It is the value that a buyer
obtains from the product.
Choice-1: Form Utility
Choice-2: Time Utility
Choice-3: Place Utility
Choice-4: Possession Utility
Choice-5: None of the above
Correct Answer: Choice-4 / Possession Utility
Question 9
Businesses have gone through which of the following stages of marketing over the years?
Choice-1: Production Era
Choice-2: Industrial Revolution
Choice-3: Sales Era
Choice-4: Marketing Era
Choice-5: Option 1, 2 and 4
Correct Answer: Choice-5 / Option 1, 2 and 4
Question 10
This era continued till late 1920's. Say's law - supply creates its own demand - is truly
applicable in this era.
Choice-1: Production Era
Choice-2: Industrial Revolution
Choice-3: Sales Era
Choice-4: Marketing Era
Choice-5: Option 1, 2 and 4
Correct Answer: Choice-1 / Production Era
Part VII: Strategic Management Course
Question 1
One of the reasons for corporate mortality is excessive focus on the present and ignoring
or paying little attention to the future and its challenges.
Choice-1: True
Choice-2: False
Correct Answer: Choice-1 / True
Question 2
In strategic management, the manager deals with ____________?
Choice-1: issues of staying perpetually successful.
Choice-2: how a firm utilizes its capabilities to counter or pre-empt competitive moves.
Choice-3: succeeding in the dynamic marketplace.
Choice-4: All of the above
Choice-5: None of the above
Correct Answer: Choice-4 / All of the above
Question 3
As described in the book, "Competing for the Future", how much time does American
senior managers generally spend thinking and planning for the future?
Choice-1: 10%
Choice-2: 30%
Choice-3: 3%
Choice-4: 45%
Choice-5: None of the above
Correct Answer: Choice-3 / 3%
Question 4
Which of the following are success strategies used by organizations today?
Choice-1: Attack Strength
Choice-2: Attack Weakness
Choice-3: Compromise
Choice-4: Option 1 and 2
Choice-5: None of the above
Correct Answer: Choice-4 / Option 1 and 2
Question 5
According to Ansoff, acquisitions based on rational strategy fared better than those that
were based on opportunistic decisions.
Choice-1: True
Choice-2: False
Correct Answer: Choice-1 / True
Question 6
Which of the following is NOT the key elements of Ansoff's paradigm?
Choice-1: All the firms have the same formula
Choice-2: The level of turbulence in the environment determines the strategy required
for the success of your firm.
Choice-3: The aggressiveness of the strategy should be aligned with the turbulence in
the environment to optimize your firm's success.
Choice-4: The management's capabilities should be aligned with the environment to
optimize your firm's success.
Choice-5: Internal capability variables, that is, cognitive, psychological, political,
anthropological, and sociological variables, all jointly determine your firm's success.
Correct Answer: Choice-1 / All the firms have the same formula
Question 7
The product/market grid that depicts the four growth strategies - market penetration,
product development, market development and diversification are proposed by which
management thinker?
Choice-1: Henry Mintzberg
Choice-2: Peter Drucker
Choice-3: Michael Porter
Choice-4: Igor Ansoff
Choice-5: None of the above
Correct Answer: Choice-4 / Igor Ansoff
Question 8
The term "crafting strategy" where a parallel is drawn between a craftsman, potter, and a
manager who is crafting a strategy, is developed by which management thinker?
Choice-1: Henry Mintzberg
Choice-2: Peter Drucker
Choice-3: Michael Porter
Choice-4: Igor Ansoff
Choice-5: None of the above
Correct Answer: Choice-1 / Henry Mintzberg
Question 9
According to Mintzberg, strategies are only plans for the future and does not involve any
patterns from the past.
Choice-1: True
Choice-2: False
Correct Answer: Choice-2 / False
Question 10
In Management By Objectives (MBO), the focus of managers is shifted from processes to
_____________?
Choice-1: People
Choice-2: Technology
Choice-3: Goals
Choice-4: All of the above
Choice-5: None of the above
Correct Answer: Choice-3 / Goals