MCQs Unit-3 Soft Skills-II (Motivation Skills)

S.No Questions
.
1 Which of the following is not an important aspect of employee involvement?
Employee motivation
Employee empowerment
Team and Teamwork
Keeping employee morale down
Answer: Keeping employee morale down
2 Motivation is the process of stimulating people to accomplish _________
Desired goals
Desired homework
Desired assignment
Desired homework and assignment
Answer: Desired goals
3 Which of the options is incorrect with respect to the importance of ‘employee motivation’?
It promotes employee involvement
It promotes job satisfaction
Reduces absenteeism
Increases absenteeism
Answer: Increases absenteeism
4 Motivation creates a congenial working atmosphere in the organization and promotes
__________
Internal hatred
External hatred
Interpersonal cooperation
Internal and external hatred
Answer: Interpersonal cooperation
5 Which of the following is not part of the basic needs mentioned by Maslow?
Physiological needs
Safety needs
Social needs
Hazard needs
Answer: Hazard needs
6 Motivation is the process by which employees’ efforts at workplace are energized, directed, and
sustained toward attaining a goal.
True
False
Answer: True
7 Examples of Frederick Herzberg’s Motivator factors include:
Achievement, Recognition
Work Itself
Responsibility and Advancement
All options are correct
Answer: All options are correct
8 Demotivated Employee –
 Takes responsibility and shows a commitment to achieving company targets and goals.
Has poor timekeeping, high levels of absenteeism and avoids responsibility
Both the options are correct
No option is correct
Answer: Has poor timekeeping, high levels of absenteeism and avoids responsibility
9 _____ theory is a technique used to raise incentives for employees to complete work
quickly and effectively.
Goal setting
LNA
Motivation
Learning
Answer: Goal setting
10 Objectives are:
Goals are aims for the entity to achieve, expressed in narrative terms.
They are broad intentions.
Are derived from the goals of an entity, and are aims expressed in a form that can be measured.
All options are correct
Answer: Are derived from the goals of an entity, and are aims expressed in a form that can be
measured.
11 Sources of motivation are:
Initiative
Willingness to work
Eagerness to take on work
All options are correct
Answer: All options are correct
12 The stages of learning are
1. Conscious Incompetence
2. Conscious competence
3. Unconscious Competence
4. Unconscious Incompetence
The correct sequence is:
1234
4321
4123
3124
Answer: 4123
13 Following are the Learning theories except:
Reinforcement learning
Cognitive learning
Experiential learning
Process learning
Answer: Process learning
14 Which one is not characteristic of motivation?
Art of Stimulating
Personal feeling
System oriented
It cannot be learnt
 Answer: It cannot be learnt
15 Learning is the process of acquiring new ________, knowledge, behaviors, skills, values,
attitudes, and preferences.
Understanding
Comprehension
Intelligence
Thoughts
Answer: Understanding
16 Diverging in learning styles includes:
Abstract conceptualization/Concrete Experience
Concrete Experience/reflective Observation
Active Experimentation/Concrete experience
Reflective observation/abstract conceptualization
Answer: Concrete experience/reflective observation
17 Outcome based on the enhancement of knowledge and understanding is
Instrumental learning
Cognitive learning
Formal learning
Logical learning
Answer: Cognitive Learning
18 Learning by participating in forums is
Informal learning
Self reflective learning
Affective learning
Formal learning
Answer: Informal learning
19 ______is the ability to think and act with what one knows.
Knowledge
Experience
Understanding
Reflection
Answer: Understanding
20 Concreteness is the characteristic to vary which activities?
One-to-one correspondence
Learning needs analysis
Intrinsic motivation
Learning
Answer: One-to-one correspondence
21 Like to understand the theory behind actions is the attribute of the
Activist
Theorist
Pragmatist
Reflector
Answer: Theorist
22 ________is the stage where designers create the outline.
Analyse
 Design
Reflect
Perform
Answer: Design
23 ______ is an essential tool in an organization‘s ability to quickly and effectively adapt to
changing business needs.
Workforce mobilization
Going extra miles
One-to-one correspondence
Neither of the options
Answer: Workforce mobilization
24 _______ _____ concludes that positive reinforcement works better than punishment
Neurological Experts
Management experts
Psychological research
Sociological research
Answer: Psychological research
25 The ______ of a compliment is just as important as the content.
Vocabulary
Style
Tone
All options are correct
Answer: Tone
26 Extrinsic motivation refers to
The act of doing something that does not have any obvious external rewards.
The quality or state of being prepared to do something
The process of acquiring new understanding,
The behaviour of individuals to perform tasks because of external rewards
Answer: The behaviour of individuals to perform tasks because of external rewards
27 The learning process is Conscious Competence:
When the learner has not learned anything yet
The learners are aware of the skill or knowledge they lack.
When the learner becomes familiar with the subject or acquires a skill, but is still not
proficient enough to develop it as an automatic reflex or habit
When attaining a level of expertise where you can become an absolute master of the habit
Answer: When the learner becomes familiar with the subject or acquires a skill, but
is still not proficient enough to develop it as an automatic reflex or habit
28 “Here is the simple but powerful rule… always give people more than they expect to get.”
This is stated by:
Napoleon Hill
Nelson Boswell
B.F. Skinner
Flippo
Answer: Nelson Boswell
29 From the following which need is not specified by McClelland
Need for achievement
 Need for power
Need for Workforce
Need for affiliation
Answer: Need for Workforce
30 Which of the following is source of motivation?
Fearlessness to take on Work
Willingness to work
Apathy
Boldness to take on Work
Answer: Willingness to work
31 Clayton Alderfer's ERG (Existence, Relatedness, Growth) theory is built upon
Maslow's hierarchy of needs theory
Herzberg's two-factor theory
Douglas McGregor's XY Theory
None of the options
Answer: Maslow's hierarchy of needs theory
32 The way individual learn and the extent to which they learn depends on how they are
Motivated
Conscious
Learning
Participating
Answer: Motivated