A320i A420i A520i Product Manual Touchscreen Variant English EPT006508 2

Domino A-Series i-Tech
Product Manual
(Touchscreen Variant)
A320i
A420i
A520i
THIS PAGE INTENTIONALLY LEFT BLANK
(2) EPT006508 Issue 2 April 2014

DOMINO A-SERIES i-Tech PRINTER
PRODUCT MANUAL
This manual, Domino Part No. EPT006508, is for use in the operation and
repair of Domino A-Series i-Tech printers equipped with Touchscreen
displays.
Users of this printer are warned that it is essential to read,
understand and act according to the information given in Part 1:
Health and Safety. This part of the manual also specifies a set of
symbols which are used elsewhere in the manual to convey special
warnings or requirements. It is, therefore, essential that users are also
familiar with these symbols and act accordingly.
All rights reserved. No part of this publication may be reproduced, stored
on a retrieval system, or transmitted in any form, or by any means,
electronic, mechanical, photocopying, recording or otherwise, without the
prior permission of Domino Printing Sciences plc.
Domino Printing Sciences plc. has a policy of continuous product
improvement, the Company therefore reserves the right to modify the
specification contained in this manual without notice.
© Domino Printing Sciences plc. 2014.
For sales, service and inks please contact:
Domino UK Ltd. Domino North America

Bar Hill 1290 Lakeside Drive
Cambridge CB23 8TU Gurnee IL.60031
England U.S.A.
Tel: 01954 782551 Tel: 847 244 2501
Fax: 01954 782874 Fax: 847 244 1421
EPT006508 Issue 2 April 2014 (3)

End User License Agreement
You have acquired a device (“DEVICE”) that includes software licensed by Domino UK Ltd
from Microsoft Licensing Inc. or its affiliates (“MS”). Those installed software products of MS
origin, as well as associated media, printed materials, and “online” or electronic
documentation (“SOFTWARE”) are protected by international intellectual property laws and
treaties. The SOFTWARE is licensed, not sold. All rights reserved.
IF YOU DO NOT AGREE TO THIS END USER LICENSE AGREEMENT
(“EULA”), DO NOT USE THE DEVICE OR COPY THE SOFTWARE.
INSTEAD, PROMPTLY CONTACT DOMINO UK LTD FOR INSTRUCTIONS
ON RETURN OF THE UNUSED DEVICE(S) FOR A REFUND. ANY USE OF
THE SOFTWARE, INCLUDING BUT NOT LIMITED TO USE ON THE
DEVICE, WILL CONSTITUTE YOUR AGREEMENT TO THIS EULA (OR
RATIFICATION OF ANY PREVIOUS CONSENT).
GRANT OF SOFTWARE LICENSE. This EULA grants you the following
license:
• You may use the SOFTWARE only on the DEVICE.
• NOT FAULT TOLERANT. THE SOFTWARE IS NOT FAULT TOLERANT. DOMINO UK

LTD HAS INDEPENDENTLY DETERMINED HOW TO USE THE SOFTWARE IN THE
DEVICE, AND MS HAS RELIED UPON DOMINO UK LTD TO CONDUCT SUFFICIENT
TESTING TO DETERMINE THAT THE SOFTWARE IS SUITABLE FOR SUCH USE.
• NO WARRANTIES FOR THE SOFTWARE. THE SOFTWARE is provided “AS IS” and
with all faults. THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE,
ACCURACY, AND EFFORT (INCLUDING LACK OF NEGLIGENCE) IS WITH YOU.
ALSO, THERE IS NO WARRANTY AGAINST INTERFERENCE WITH YOUR
ENJOYMENT OF THE SOFTWARE OR AGAINST INFRINGEMENT. IF YOU HAVE
RECEIVED ANY WARRANTIES REGARDING THE DEVICE OR THE SOFTWARE,
THOSE WARRANTIES DO NOT ORIGINATE FROM, AND ARE NOT BINDING ON, MS.
• Note on Java Support. The SOFTWARE may contain support for programs written in
Java. Java technology is not fault tolerant and is not designed, manufactured, or
intended for use or resale as online control equipment in hazardous environments
requiring fail-safe performance, such as in the operation of nuclear facilities, aircraft
navigation or communication systems, air traffic control, direct life support machines,
or weapons systems, in which the failure of Java technology could lead directly to
death, personal injury, or severe physical or environmental damage. Sun
Microsystems, Inc. has contractually obligated MS to make this disclaimer.
• No Liability for Certain Damages. EXCEPT AS PROHIBITED BY LAW, MS SHALL HAVE

NO LIABILITY FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL
DAMAGES ARISING FROM OR IN CONNECTION WITH THE USE OR
PERFORMANCE OF THE SOFTWARE. THIS LIMITATION SHALL APPLY EVEN IF ANY
REMEDY FAILS OF ITS ESSENTIAL PURPOSE. IN NO EVENT SHALL MS BE LIABLE
FOR ANY AMOUNT IN EXCESS OF U.S. TWO HUNDRED FIFTY DOLLARS
(U.S.$250.00).

• Limitations on Reverse Engineering, Decompilation, and
Disassembly. You may not reverse engineer, decompile, or
disassemble the SOFTWARE, except and only to the extent that
such activity is expressly permitted by applicable law
notwithstanding this limitation.
• SOFTWARE TRANSFER ALLOWED BUT WITH RESTRICTIONS. You may permanently
transfer rights under this EULA only as part of a permanent sale or transfer of the
Device, and only if the recipient agrees to this EULA. If the SOFTWARE is an upgrade,
any transfer must also include all prior versions of the SOFTWARE.
EXPORT RESTRICTIONS. You acknowledge that SOFTWARE is of US-origin. You agree to

comply with all applicable international and national laws that apply to the SOFTWARE,
including the U.S. Export Administration Regulations, as well as end-user, end-use and
country destination restrictions issued by U.S. and other governments. For additional
information on exporting the SOFTWARE, see http://www.microsoft.com/exporting/.

CONTENTS OF
EC DECLARATION OF CONFORMITY
(in accordance with ISO/IEC 17050-1:2010)
No. EDP002568/5
Issuer’s name: Domino UK Ltd.
Issuer’s Address: Bar Hill, Cambridge CB23 8TU
Object of the declaration: Domino A320i, A420i, A520i.
The object of the declaration described above is in conformity with
the requirements of the following documents:
EN 61000-6-4:2007/A1:2011 Electromagnetic Compatibility

(EMC). Generic Standards. Emission standard for industrial
environments.
EN 61000-6-2:2005 Electromagnetic Compatibility (EMC).

Generic Standards. Immunity Standard for industrial
environments.
EN 55022:2010 Information technology equipment - Radio

disturbance characteristics - Limits and methods of
measurement.
EN 60950-1:2006/A2:2013 Information technology equipment -

Safety - Part 1: General requirements
2006/95/EC: Low Voltage Directive.
2004/108/EC: EMC Directive.
2011/65/EU RoHS Directive

FCC Notice
This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own
expense.
Any changes or modifications not expressly approved by the manufacturer
could void the user's authority to operate the equipment.
European EMC Statement

This product may cause interference if used in residential areas. Such use
must be avoided unless the user takes special measures to reduce
electromagnetic emissions to prevent interference to the reception of radio
and television broadcasts.

CONTENTS
PART 1 HEALTH AND SAFETY
PART 2 DESCRIPTION
PART 3 OPERATION
PART 4 DISPLAY MESSAGES AND FAULT

FINDING
PART 5 REPAIR
PART 6 OPTIONS AND ACCESSORIES
PART 7 INSTALLATION
PART 8 REFERENCE

AMENDMENT RECORD
Amendment Date
All Parts at Issue 1 March 2013
All Parts at Issue 2 April 2014
(10) EPT006508 Issue 2 April 2014

PART 1 : HEALTH AND SAFETY
CONTENTS
Page
INTRODUCTION ................................................................................... 1-3
Basic Requirements ......................................................................... 1-3
Storage ............................................................................................. 1-4
Fire Risk ........................................................................................... 1-4
Spillages and Disposal ..................................................................... 1-5
Operation ......................................................................................... 1-5
SYMBOLS ............................................................................................. 1-6
EPT006508 Issue 2 April 2014 1-1

HEALTH AND SAFETY
1-2 EPT006508 Issue 2 April 2014

HEALTH AND SAFETY
INTRODUCTION
Domino supplies Safety Data Sheets (SDS) giving specific safety
information with each of its ink, make-up and wash fluids. There are also
warnings on each container. The following notes are for general guidance
only.
Basic Requirements
When used correctly, printing inks do not cause problems. However,
everybody using them should be familiar with the appropriate safety
standards and be aware of the precautions that should be taken. The
following are basic requirements:
• Proper standards of industrial practice relating to cleanliness and
tidiness must be maintained.
• Inks and their containers must be stored and handled with care.
• Do not smoke or allow naked flames (or other sources of ignition) in the
vicinity of any inks or solvents as this is highly dangerous.
• All who come into contact with inks must be properly instructed in their
use.
Directions for safe working practices vary according to the environment.
The following are broad principles so that necessary precautions may be
taken:
• Contact with the mouth must be avoided. Therefore eating, drinking or
smoking, or any personal habits or actions which may transfer ink to
the mouth, must be avoided.
• Contact with the eyes must be avoided. Suitable eye protection must
always be worn whenever there is any risk of splashing or misting. If
ink does get into the eyes, first aid treatment is to flood the affected
eye for 15 minutes with saline solution, (or clean water if saline solution
is not available), taking care not to allow the water to run into an
unaffected eye. Medical aid must be obtained immediately.
• Most inks contain solvents which may injure the skin. Good working
practice must always be employed and risk assessments carried out.
Safety Data Sheets are available that give advice on personal
protective equipment. Most gloves only offer limited and short term
exposure protection and must be changed after any splashing and on
a frequent basis.
• Many inks contain materials which vaporise easily and can be inhaled.
Good ventilation and extraction is necessary.
• Any used cleaning materials, e.g. rags, paper wipes, are a potential fire
hazard. They must be collected for safe disposal after use.
• After exposure to ink, all possible traces must be washed off as soon
as possible at the nearest washing facility.

HEALTH AND SAFETY
• It is possible to control the printer remotely. If operated in this manner it

is vital that the remote UI is disconnected before carrying out any
cleaning or maintenance on the printer.
Certain inks are allowed for use where they can be in indirect contact with
food. In these cases, the following precautions must be observed in
addition to those appropriate to hygiene:
• The inks must only be used in printers supplied from new for use with
these inks. Any repairs and replacements must use genuine, new and
unused spare parts.
• The inks must not be used in printers which have previously been
used, at any time, for any other purpose.
Storage
Printing inks must be stored in well-ventilated buildings, in areas set aside
for the purpose, chosen for safety in case of fire. Materials based on
volatile, flammable solvents must be stored in accordance with local
regulations.
Fire Risk
For an electrical fire, do not use water. If water must be used, such as in the
case of a Nitro-cellulose ink fire (see below) the power MUST BE REMOVED
first.
Many inks contain Nitro-cellulose as the binder and remain highly
flammable when dry. Observe all warnings given on the machine and the
following safety instructions:
• If there has been an accumulation of dried ink, do not use metal
scrapers to remove it, as they can produce sparks.
• If dry Nitro-cellulose based ink ignites, it will generate its own oxygen
and can only be extinguished by lowering the temperature with water.
• If a Nitro-cellulose fire occurs, ENSURE THAT THE ELECTRICAL
POWER IS IMMEDIATELY REMOVED FROM THE PRINTER BEFORE
water is used to extinguish the fire.
Fire risk is a most important consideration where printing inks are stored
and used. The degree of fire hazard will vary considerably from one type of
ink or wash to another.
Water-based inks will not burn, although inks based on water-alcohol
mixtures may burn if there is sufficient alcohol present. Prolonged exposure
of water-based systems to high temperatures may evaporate the water to
give a flammable residue.
Solvent-based inks offer a greater degree of hazard depending on the
particular solvent or solvent combination. When there is a particular hazard
the appropriate information is given on the SDS.

HEALTH AND SAFETY
The printers place small electrostatic charges on the ink drops used for
printing. In most circumstances, such as when they arrive at the print
surface, these electrostatic charges are either conducted away or cannot
accumulate. However, during maintenance, print drops may be collected in
a container, such as a beaker. It is essential that this container is made of
conducting material and is securely connected to ground/earth. The
electrostatic charges will then be safely conducted to ground/earth.
If there is a fire, there is a likelihood that dangerous fumes will arise from
printing inks. For this reason ink must be stored where it can be reached
quickly by the fire fighting service, and where it will not spread beyond the
store.
Spillages and Disposal

WARNING: Some dried inks are highly flammable. Clean up
all ink spillages immediately. Do not allow the ink
to dry or allow any build-up of dried ink spills.
Spillages must be cleaned up as soon as possible with the appropriate
solvent materials and with regard to the safety of personnel. Care must be
taken to prevent spillages or residue from cleaning up entering drains or
sewage systems.
Inks and associated fluids are materials which conduct electricity.
Therefore, power to the printer must be switched off while spillages inside
the printer cabinet are being cleaned up.
Printing inks and associated fluids must not be treated as ordinary waste.
They must be disposed of using approved methods according to local
regulations.
Operation
For safe operation of the printer, follow all instructions given in this Manual.
WARNINGS: (1) Do not remove the i-Tech Module whilst the
printer is powered on.
(2) Do not access the electronics enclosure whilst
the printer is powered on.

HEALTH AND SAFETY
SYMBOLS
The following symbols are used in this manual. Where they appear next to a
procedure or instruction, they have the significance and importance of
written warnings and cautions.
Eye protection must be worn.
Protective clothing must be worn. Use adequate protective gloves. Consult

the relevant Safety Data Sheet (SDS)
The equipment must be switched off and power removed.
Only trained personnel should carry out this procedure.
Beware of Electrostatic Discharge (ESD). Electrostatic precautions must be

used.
• Switch off machine first
• Wear a wristband connected to the ESD connector provided
• Avoid wearing clothing which can build up electrostatic voltages
• Use ESD protective bags to transport PCBs
• Only place PCBs on a mat made from a material which will dissipate
electrostatic voltages and which is connected to ground.

DESCRIPTION
PART 2 : DESCRIPTION
CONTENTS
Page
INTRODUCTION ................................................................................... 2-3
General ............................................................................................. 2-3
A320i Printer .................................................................................... 2-3
A420i Printer .................................................................................... 2-3
A520i Printer .................................................................................... 2-3
PRINTER SPECIFICATION ................................................................... 2-6
Print Head ........................................................................................ 2-6
Cabinet ............................................................................................. 2-6
A320i, A420i ................................................................................ 2-6
A520i ........................................................................................... 2-7
External Connections ....................................................................... 2-7
Ink System ....................................................................................... 2-7
Environment ..................................................................................... 2-8
TouchPanel Type 3 ........................................................................... 2-8
PRINT HEAD ......................................................................................... 2-11
CABINET ............................................................................................... 2-11
A320i, A420i ..................................................................................... 2-11
A520i ................................................................................................ 2-14
I-TECH INK SYSTEM ............................................................................ 2-17
General ............................................................................................. 2-17
Intelligent Ink Life ............................................................................. 2-17
Ink and Make-Up Filters ................................................................... 2-17
Venting ............................................................................................. 2-18
PRINTER CONTROL ............................................................................. 2-22
Touchscreen Control Panel .............................................................. 2-22
Power On/Off ............................................................................... 2-23
Start/Stop .................................................................................... 2-23
Alert Indicator .............................................................................. 2-23
QuickStep ........................................................................................ 2-24
Customer Benefits ....................................................................... 2-24

DESCRIPTION

DESCRIPTION
INTRODUCTION
General
This manual provides:
• A basic introduction to the printer and how to use the User Interface
(UI), with procedures that demonstrate how to manage the printer
safely
• A more detailed Operation section.
• A description of the ink and electronics systems
• Repair procedures.
A320i Printer
The A320i deploys the i-Tech ink system which only requires consumables
to be replenished to maintain optimum performance.
With i-Tech ink and solvent management, the A320i monitors how you use
it and calculates when consumables are due for replacement.
At the heart of the i-Tech ink system is the revolutionary i-Tech Module,
which contains the working ink and ink filters. Changing the i-Tech Module
is a job that anyone can do in less then 10 minutes.
WARNING: Do not remove the i-Tech Module whilst the
The printer is illustrated on page 2-4, with internal views of the cabinet,
i-Tech ink and electronic system compartments shown on page 2-12 to
page 2-13.
A420i Printer
The A420i printer allows the use of a wide variety of specialist inks giving
the flexibility to print on a wider range of substrates. Where appropriate the
ink system is constructed of materials resilient to inks with corrosive
properties, allowing reliable operation and minimal down time.
The A420i is available with 6m Conduit.
i-Tech Module replacement will vary according to the type specified.
Contact Domino for details.
A520i Printer
The A520i printer utilises all of the features of the A420i, but provides a
stackable, robust housing to suit any environment. For full versatility, the UI
is provided via QuickStep, either on the optional TouchPanel Type 3
controller or a PC.

DESCRIPTION
A320i/A420i Cabinet

DESCRIPTION
A520i Cabinet and TouchPanel Type 3

DESCRIPTION
PRINTER SPECIFICATION
Print Head
Standard Finish: Chassis: Stainless Steel
Wire box: Moulded nylon
Holster: Plated aluminium
(Refer to diagram on page 2-9)
Dimensions: Width: 50.3mm (1.98")
Depth: 50.3mm (1.98")
Height including conduit retaining nut:
243mm (9.57")
Operating height with conduit at 90 degrees:
320mm (12.6")
Weight including 3m conduit: 1.8kg (4lbs)
Duo Dimensions: Width: 57mm (2.24")
Depth (Max): 53mm (2.01")
Height: 255mm (10")
Weight: 2.8kg including 3m Conduit (6.17lbs)
Nozzle size: 60 or 75 micron
Pinpoint only: 40 micron
Spacing from print surface: 12mm (0.47") nominal
Pinpoint only: 4mm (+/- 1mm)
Working height relative to 3m conduit: ±1m
cabinet base: 6m conduit: ±3m
Conduit Length: A320i: 3m (10ft)
A420i: 3m (10ft), 6m (20ft)
A520i: 3m (10ft), 6m (20ft)
Cabinet
A320i, A420i
Standard Finish: Glass filled nylon moulding with Grade 304 stainless
steel rear door.
IP Rating: Designed to IP55
Dimensions: Width: 455mm 17.91")
Depth: 370mm (14.57")
Height: 524mm (20.63")
Weight: 24k.5g (54lb)
Weight (Duo): As Single Jet variant (above) +1kg (2.2lb)
Control Panel: Super Video Graphic Array (SVGA): Polyester,
Membrane touch buttons and Touchscreen.
For cabinet and print head installation dimensions, see page 7-6.

DESCRIPTION
A520i
Standard Finish: Grade 316 Stainless Steel
IP Rating: Designed to IP55 (electronics enclosure to IP66)
Dimensions: Width: 440mm (17.3")
Depth: 395mm (15.6")
Height: 470mm (18.5")
Height (with TouchPanel): 698mm (27.5")
Weight: 33kg (75lb)
Weight (Duo): As Single Jet variant (above) +1kg (2.2lb)
Control Panel: Super Video Graphic Array (SVGA): Polyester,
Membrane touch buttons and Touchscreen.
External Connections
Product detector (sensor)/ 8-Way socket
Shaft encoder connectors:
Shaft Encoder Input: NPN or PNP Open collector or 24V Push-
Pull encoder, Single or Quadrature input
Beacon Connector: 5-Way socket
Alarms Connector: 7-Way plug, 1A, 30V maximum
TCP/IP: RJ-45
Data Transfer: USB Type A (A520i via TouchPanel Type 3 or
optional kit)
Power connector: 3-way plug, cable supplied
Options:
User Port SK1: 25-Way D-Sub socket
User Port SK2: 37-Way D-Sub socket
Serial (RS232) Port: 8-Way socket
Ink System
Ink Capacity (i-Tech Module): 600ml (0.159 US gall.) - automatically
metered
Ink Capacity (Cartridge): 825ml (0.218 US gall.)
Make-up Capacity 250ml (0.066 US gall.) nominal -
(Reservoir): automatically metered
Make-up Capacity 1200ml (0.317 US gall.)
(Cartridge):
Ink Viscosity Control: Automatic Viscometer
Ink Bleed Control: Automatic Start-Up/Shut-Down

DESCRIPTION
Environment
Temperature Range +5º to +45ºC (42ºF to 112ºF)
(working)*
Temperature Range (Storage) -20º to +60ºC (-4ºF to +140ºF) (machine dry
- storage, wet dependent upon fluids)
Humidity 10 - 90% RH (non-condensing)
Electrical Supply 100-240V 50-60Hz (nominal), single phase
Auto ranging, 200VA, internal fuse rating 4A
Acoustic Noise Level Not more than 70 dBA
*Model dependent.
TouchPanel Type 3
Standard Finish: Cast Aluminium (rear), Nylon Plastic (front)
IP Rating: IP65
Dimensions: Width: .307mm (12")
Depth: 75mm (3")
Height: 232mm (9")
Weight: 2.5kg (5.5lb)
Connectivity: Via DVI cable to rear of A520i printer
Data Transfer: 2 x USB Type A

DESCRIPTION
Conduit Nut Wire box
Holster
Retaining Clip Internal cover
Holster
Head
Valve
Drop
Generator
Charge
Electrode
Lens Deflector
Plates
Gutter
Chassis
A320i-0003.eps
Standard Print Head

DESCRIPTION
Drop Drop
Generator Generator
Charge Charge
Electrode Electrode
Deflector Deflector
Plates Plates
Gutter Gutter
Duo Print Head Pinpoint Print Head

Ai_0073.eps
AD_0001.eps
Drop
Generator
Charge
Electrode
Deflector
Plates
Gutter
XS printhead cleaning.eps
XS Print Head
Print Head - General View
2-10 EPT006508 Issue 2 April 2014

DESCRIPTION
PRINT HEAD
The print head components are mounted on a rigid chassis, with a fully
enclosed wire box containing the connections between the print head and
conduit wiring.
The print head slides into a protective holster and is locked into place by
two holster retaining clips. The holster is mounted in the printing position
and contains precision guide rails to ensure that the print head always
returns to exactly the same position when removed and replaced.
CABINET
A320i, A420i
The cabinet structure is made substantially of moulded glass filled nylon
with doors to two separate compartments.
The front facing door gives access to the ink system. The door opens
downwards and has retainers to allow the door to open fully and be
unsupported. Operations such as replacing cartridges and the i-Tech
Module are carried out in this area.
(2) Do not access the electrical enclosure whilst the
The rear door gives access to the electrical components of the printer.
These include the power supply, ink interface PCB, SBC, PEC and the
pump and cooling fan. The door opens via side mounted hinges and is
secured by a screw catch.
The top of the cabinet is angled and contains the printer control panel.
For maximum stability the cabinet should be mounted on a a stand. Domino
can provide a choice of two dedicated models - a standard stand and one
with cabinet storage (see PART 6 : OPTIONS AND ACCESSORIES).
The conduit serving the print head is located at the base at the back of the
cabinet and all external connections are located on the rear door.
The cabinet is fan cooled by filtered air drawn into the electronics
compartment through a vent in the left hand (when viewed from the front)
handling recess. This air is then circulated to the ink compartment and exits
through a vent situated in the right hand handling recess. It is important that
these areas are not obstructed.
EPT006508 Issue 2 April 2014 2-11

DESCRIPTION
Gutter Pump Viscometer Peltier Ink Interface PCB

(Flexible, Duo and
Pinpoint)
Make-up
Cartridge Ink Cartridge Ink Management
Block
Damper (under Ink

Make-up i-Tech Module Management Block)
Reservoir
Note: Ink compartment cover removed for clarity

A320i_0054a.eps
A320i, A420i Ink Cabinet General View
2-12 EPT006508 Issue 2 April 2014

DESCRIPTION
Sub rack assembly

with PCB’s
Ink Interface
Board
Standard Interface
Board Ink Cooler
Power Supply
Fan
Pump Air Filter
A320i_0068.eps
A320i, A420i Electronics Cabinet - General View
EPT006508 Issue 2 April 2014 2-13

DESCRIPTION
A520i
The cabinet structure is made of stainless steel, the front door opens to
provide access to the ink system. Operations such as replacing cartridges
and the i-Tech Module are carried out in this area.
Three control buttons are located on the front door, these control power on/
off, start/stop and alerts.
(2) Do not access the electrical enclosure whilst the
The rear door gives access to the electrical components of the printer.
These include the power supply, ink interface PCB, SBC, PEC and the
pump and cooling fan. The door opens via side mounted hinges and is
secured by 2 screws.
The printer is controlled via a TouchPanel (type 3) which can either be
mounted onto the top of the cabinet or used remotely, giving maximum
flexibility to the installation
The conduit serving the print head is located at the base at the back of the
cabinet and all external connections are located on the rear door.
The cabinet is fan cooled by 2 fans and a heat exchanger. This filtered air is
then circulated around the electronics compartment and into the ink
compartment and exits through a vent situated in the bottom left.
CAUTION: It is important that the vent areas are not obstructed.
The cabinets can be stacked (maximum of 3 high) for installations where
space is limited, an A520i bracket will be required (“Bracketry and Stands”
on page 6-31).
2-14 EPT006508 Issue 2 April 2014

DESCRIPTION
Ink Interface PCB

Viscometer Peltier
Gutter Pump
(Flexible, Duo
and Pinpoint)
Make-up
Cartridge Damper (under Ink
Management Block)
i-Tech Module
Make-up Module Ink Cartridge Ink Management
Block
Note: Ink compartment cover removed for clarity

Ink Compartment
A520i Ink Cabinet General View
EPT006508 Issue 2 April 2014 2-15

DESCRIPTION
Ink Interface
Board
Standard Interface Ink Cooler

Board
Pump Power Supply

Sub rack assembly Fan
with PCB’s
Air Filter
Electronics Compartment
A520i Electronics Cabinet - General View
2-16 EPT006508 Issue 2 April 2014

DESCRIPTION
I-TECH INK SYSTEM

General
CAUTION: Do not switch off the printer before the flush cycle is
complete.
The printer contains a reservoir of printing ink located in the i-Tech Module.
As ink is used for printing, it is replaced by fresh ink from a disposable
cartridge.
The ink has a solvent base which (like all solvents) is subject to evaporation,
and this, in turn, affects ink viscosity. The electronic system, therefore,
checks the viscosity regularly and keeps it within carefully controlled limits
by adding make-up, supplied from a reservoir, which is also supplied by a
disposable cartridge.
The ink and make-up levels are monitored by level sensors. If the ink
cartridge is not replaced and the ink falls below a defined level, the printer
switches off. However, if the make-up reservoir is empty the machine can
still be used, but the start-stop performance will be impaired. If make-up is
not replaced it will cause the ink viscosity to increase, and print quality to
deteriorate.
The printer also indicates when the ink or make-up levels are too high.
When the ink jet is switched off the printer automatically flushes make-up
through the print head to prevent the print head becoming dirty with ink
residue.
CAUTION: Do not block or obstruct the vent.
Intelligent Ink Life

WARNING: Do not remove the i-Tech Module whilst the
The number of hours the ink jet can run before the i-Tech Module requires
replacement is dependent on the rate of print usage, and can change as the
ink usage changes. The i-Tech ink system uses the jet-on hours to calculate
the expected i-Tech Module life, and displays the calculated replacement
date. Prior to i-Tech Module replacement, the levels of ink in the i-Tech
Module will be deliberately run down to minimise ink wastage.
Ink and Make-Up Filters

The Domino i-Tech ink system incorporates the main ink and gutter filters
within the body of the i-Tech Module. These filters are therefore
automatically replaced during routine i-Tech Module replacement. In
addition, i-Tech Module replacement simply involves unplugging the old
i-Tech Module and plugging in the new one with minimal down time.
EPT006508 Issue 2 April 2014 2-17

DESCRIPTION
Venting
The ink reservoir in the i-Tech Module and make-up reservoir are connected
to a vent which allows for variations in the ink level and for air drawn in by
the ink and make-up cartridges. It also allows air drawn in through the
gutter to be released. These air movements can result in the emission of
solvent fumes and an evaporation loss. To reduce the evaporation loss a
peltier is fitted to cool and condense any escaping vapour. The resulting
liquid is passed back into the make-up reservoir.
2-18 EPT006508 Issue 2 April 2014

2-19
Make-up #2
CAUTION: Do not block or
Bleed #3
Flush #1
Wash #4
Temperature
Feed #6
Pressure Ink Cooler Pump
Visc #5
Transducer
Transducer
obstruct the vent.
Ink Block
Bleed Valve
(#3)
Feed Valve Wash Valve

(#6) (#4) Viscometer
Valve (#5)
Feed Filter
1 PSI PRV
Bleed Jet Pump

Flush Make-up
Valve
DESCRIPTION
Valve (#2) Gutter Jet Pump
(#1)
Nozzle
Valve
Viscometer
EPT006508 Issue 2 April 2014
Print Head
9 8 7 6 5 4 3 2 1
Make-up Ink
Cartridge Cartridge
Damper Key
Direction of flow
Make-Up
Filter Low drip valve
Peltier Main Ink

Make-Up Make-Up Gutter Filter Filter Push pipe fitting
Recovery Reservoir
i-Tech Module 2 1 Solenoid valve
Vent
A320i_0032.eps A320i / A420i / A520i (3m) Ink System - Circuit Diagram
Make-up #2
Bleed #3
Flush #1
Wash #4
Temperature
Feed #6
Pressure Ink Cooler Pump
Visc #5
Transducer
Transducer
obstruct the vent.
Ink Block
Bleed Valve
(#3)
Feed Valve Wash Valve

(#6) (#4) Viscometer
Valve (#5)
Feed Filter
1 PSI PRV
Bleed Jet Pump

Flush Make-up
Valve
DESCRIPTION
Valve (#2)
(#1)
Nozzle
Valve
Restrictor
Viscometer
Print Head
9 8 7 6 5 4 3 2 1
Make-up Ink Key
Gutter Cartridge Cartridge
Pump Damper Direction of flow
Low drip valve

Make-Up
Filter
Peltier Push pipe fitting
Main Ink
Make-Up Filter
Recovery Make-Up Gutter Filter
Reservoir 2 1
Solenoid valve
i-Tech Module
Vent
2-20
A320i_0032a.eps
A420i Flexible 3m and 6m Conduit (Including Pinpoint) Ink System Circuit Diagram
2-21
Make-up #2
Wash #4
Bleed #3
Feed #6
Flush #1
Visc #5
Pressure Temperature Ink Cooler Pump
Transducer Transducer
obstruct the vent.
Ink Block
Bleed Valve
(#3)
Nozzle
Valve Wash Valve
Feed Valve (#4)
(#6) Viscometer
Valve (#5)
Feed Filter
1 PSI PRV
Bleed Jet Pump

Flush Make-up
Valve Valve (#2)
DESCRIPTION
(#1)
Restrictor
Viscometer
Gutter Pump
Nozzle
Valve
9 8 7 6 5 4 3 2 1
Make-up Ink
Cartridge Cartridge Key
Damper
Direction of flow
Low drip valve
Make-Up
Filter Push pipe fitting
Peltier Main Ink
Make-Up Filter
Make-Up Gutter Filter
Recovery
Reservoir 2 1
Solenoid valve
i-Tech Module
Vent
Ai_0076.eps
A420i 3m and 6m Duo Ink System - Circuit Diagram
DESCRIPTION
PRINTER CONTROL
The printer is switched on by pressing the power button on the front of the
cabinet for 2 seconds. This supplies power to the whole printer and after a
short period, control of the printer is transferred to the front panel (or
TouchPanel). Alternatively the start/stop button can be used, which will
initialise the printer to a ready to print status.
Note: A520i UI is via the TouchPanel Type 3
Touchscreen Control Panel

There are three permanent buttons on the membrane of the printer:
Note: These buttons are located on the front door of the A520i.
• Power
• Start/Stop
• Alert
These are shown below.
Power
Button
Display
(touchscreen)
Start/Stop
Button
A320i_0005.eps
Alert Indicator
A320i/A420i Front Panel Layout
Power
Button
Alert Indicator
Start/Stop
Button A 520i
A520i Graphic.eps
A520i Front Door
2-22 EPT006508 Issue 2 April 2014

DESCRIPTION
Power On/Off
The Power On/Off button is pressed to enable the printer to enter a ready to
print status. It is necessary to press the switch for at least 2-3 seconds as a
precaution against accidental use. The switch also carries a blue indicator.
If pressed for 2 seconds whilst on, the printer will carry out a shut-down
procedure and power off, if pressed for 10 seconds it will cause the printer
to perform an emergency shut-down.
Start/Stop
Powers the printer to a ready to print state. If pressed whilst in a ready to

print state, it will take the printer to a standby state.
Alert Indicator
Red shows that the printer has a fault which prevents printing. The
indicator flashes (the beacon, if fitted, is steady state) while the alert is
unacknowledged and is extinguished when the fault is cleared.
Amber shows that the printer has a fault that requires attention. The
indicator flashes (the beacon, if fitted, is steady state) while the alert is
unacknowledged and is extinguished when the fault is cleared.
EPT006508 Issue 2 April 2014 2-23

DESCRIPTION
QuickStep
The QuickStep Interface is shown below:
Touchscreen Front Panel (Home Screen)
Domino has developed QuickStep to be easy and intuitive to use. With

QuickStep, training, set up times and coding errors are all reduced.
Customer Benefits
• Less operator training and supervision. All buttons in QuickStep are
clearly labelled, eliminating doubt when operating and helping to
eliminate errors.
• Increased performance. QuickStep is simple and intuitive to use and is
structured so all main functions can be accessed with just 2 button
presses.
The use of the printer using QuickStep is described in “QuickStep
Interface” on page 3-7.
2-24 EPT006508 Issue 2 April 2014

PART 3 : OPERATION
CONTENTS
Page
START-UP ............................................................................................ 3-3

Printer Off ......................................................................................... 3-3
Standby ............................................................................................ 3-3
Ready to Print .................................................................................. 3-3
SHUT DOWN ........................................................................................ 3-4
Recommendations for a Long Shut Down ....................................... 3-4
A520i CONNECTIVITY .......................................................................... 3-5
QUICKSTEP INTERFACE ..................................................................... 3-7
Home Screen ................................................................................... 3-7
General Functions ............................................................................ 3-8
Editor Screen ................................................................................... 3-9
INITIAL SETUP ..................................................................................... 3-10
Display Settings ............................................................................... 3-10
Setting the Master Clock ................................................................. 3-10
Select Calendar Scheme ................................................................. 3-10
Insert Preset Variable ....................................................................... 3-10
Production Line Setup ..................................................................... 3-11
Security Management ...................................................................... 3-11
Add/Change User ........................................................................ 3-11
Delete a User/Change Password ................................................ 3-11
Specify User Policy ..................................................................... 3-11
Specify Password Policy ............................................................. 3-11
Lockout ........................................................................................ 3-11
Security Quick Reference ............................................................ 3-12
Email Alerts ...................................................................................... 3-13
PRINT SETTINGS ................................................................................. 3-14
Label Format .................................................................................... 3-14
Position ............................................................................................ 3-14
Appearance ...................................................................................... 3-14
Content ............................................................................................ 3-15
Shift Codes .................................................................................. 3-15
Script / Serial Number Persistence Enabled ............................... 3-15
Message Formats ............................................................................ 3-15
Behavioural Configuration ................................................................ 3-15
CREATING AND EDITING A MESSAGE ............................................... 3-16

OPERATION
Add Text .......................................................................................... 3-16

Unicode ....................................................................................... 3-17
Input Method Editor (IME) ........................................................... 3-17
Add a New Variable ........................................................................ 3-18
Add a New Offset Clock ............................................................. 3-18
Add a New Counter ..................................................................... 3-19
Counter Example ........................................................................ 3-19
Add a New Barcode ........................................................................ 3-20
Images ............................................................................................. 3-22
Add an Image ............................................................................. 3-22
Import an Image ......................................................................... 3-22
Create an Image ......................................................................... 3-22
Edit an Image .............................................................................. 3-22
Enter Prompted Fields ..................................................................... 3-23
Copy ................................................................................................ 3-23
Move ............................................................................................... 3-23
Zoom ............................................................................................... 3-24
File ................................................................................................... 3-24
Save Message ................................................................................. 3-25
Edit Message ................................................................................... 3-25
MESSAGE STORE AND FILE MANAGEMENT .................................... 3-26
Selecting an Existing Message ....................................................... 3-26
File Manager .................................................................................... 3-26
REPEAT PRINTING .............................................................................. 3-27
Continuous ...................................................................................... 3-27
Counted ........................................................................................... 3-27
Traversing Production Lines ............................................................ 3-28
Counted ...................................................................................... 3-28
Continuous ................................................................................. 3-28
BACK-UP PRINTER ............................................................................. 3-29
Create a Back-up ............................................................................ 3-29
To Restore from the USB Device ................................................ 3-30
Importing Data ................................................................................ 3-30
CARTRIDGE AND I-TECH MODULE REPLACEMENT ........................ 3-31
Ink and Make-Up Cartridge Replacement ...................................... 3-31
i-Tech Module Replacement ........................................................... 3-33
Entering the Quality Code .......................................................... 3-33
Replacing the i-Tech Module ...................................................... 3-34
Obtain Ink and Make-Up Information .............................................. 3-35

OPERATION
START-UP
Press and hold the Start/Stop button.
CAUTION: A520i may be powered on without the TouchPanel
connected.
• The printer will now Sequence On. This may take several minutes.
• The blue indicator on the power and start/stop buttons flash.
• A progress bar and the Domino logo displays on the screen.
• The status bar displays faults/printer status.
The printer is now ready to print messages.
It is also possible to power the printer to a standby state. This is done by
pressing the power button. Non-printing functions (such as creating
messages) can be performed whilst the printer is in this state.
The sequence is shown diagrammatically below:
Printer Off
(2 secs)
Standby
(2 secs) Power applied - printer initialised (2 secs)
- pump not running
Ready to Print
Start-up Procedure

OPERATION
SHUT DOWN
To shut down the printer in a controlled manner, press and hold the Power
button for approximately 2 seconds.
To shut down the printer in an uncontrolled manner (emergency), press and
hold the Power button for approximately 10 seconds.
To switch the printer between Ready to Print and Standby, use the Start/
Stop button. From the Ready to Print state, this will take the printer to the
Standby state and from the Standby state it will take the printer to the
Ready to Print state.
Recommendations for a Long Shut Down

If the printer is to be shut down for up to 7 days, flush the gutter with the
correct wash during the auto-flush cycle to ensure the gutter is completely
clean. Clean the rest of the print head.
If the printer is to be switched off for longer than 7 days, stored, moved
around or used infrequently, the following steps will keep the ink system
sealed and the printer in good condition while not in use.
(1) Flush the gutter with the correct wash during the auto-flush cycle to
ensure the gutter is completely clean. Clean the rest of the print head.
(2) Replace the ink and make-up cartridges with clean, empty cartridges.
(3) Wipe clean the seals on the removed cartridges and store for future
use.
(4) For Duo printers cover the gutters with masking tape or similar.
Note: It is essential that the material used to cover the Duo gutters
does not introduce any particulate matter into the gutters.
If the printer is to be switched off for longer than 14 days, please contact
your local Domino office.

OPERATION
A520i CONNECTIVITY
The A520i printer is operated either via a remote TouchPanel Type 3 or via a
PC.
To connect to one A520i printer, the TouchPanel Type 3 is connected to the
TouchPanel connector on the rear of the printer. The TouchPanel then
displays the UI relating to that printer.
TouchPanel
Connector
A520i Rear Connection

One Type 3 TouchPanel can control multiple A520i printers in the same
network if required.
During installation, a printer can be assigned as the primary (rather than the
default secondary) printer. Typically only the printer with the physical
connection to the TouchPanel will be the primary.
Note: To assign a printer as the primary go to Printer Network >
Advanced and set the controller as Primary.
Details about the printer being controlled are displayed in the Home screen
which lists: the logged in user, the printer’s name (serial number as default)
and the printer model.
To connect to another printer in the network, follow the steps below:
(1) Disconnect from the current printer by pressing the Lockout button.
The printers’ list screen will be displayed.
(2) Press the Lockout button and select Unlock UI Settings, enter the
password (Domino1).
(3) Press Settings, select Broadcast as the connection method.
(4) Go back to the printers’ list screen and press Refresh. A list of all the
printers in the network will display.
(5) Select the required printer.

OPERATION
For ease of use, a list of favourite remote printers can be created by the
following steps:
(1) From the printer’s list screen, press the Lockout button and select
Unlock UI Settings, enter the password (Domino1).
(2) Press Settings, select Favourite as the connection method.
(3) Press Add Favourite and fill in the required fields manually or select
Get from Broadcast and select a printer from the list.
(4) Press Add to Favourites.

OPERATION
QUICKSTEP INTERFACE
Home Screen
When starting the printer, the following Home screen is displayed.
Status Icons Status Bar Start/Stop Button
Data Display Area
Main Menu
Selection Buttons
Lock
Status Icons: Displays current status of printer, e.g:

• Jet running/stopped
• USB device connected.
Status Bar: Displays printer and alert status. If more than one
alert is present, the highest priority alert is
displayed. Refer to “DISPLAY MESSAGES AND
FAULT FINDING”.
Start/Stop Button: Toggle jet sequences (On/Off)
Data Display Area: Main working area. Used for settings and
message creation.
Main Menu Navigate to the four main QuickStep areas where
Selection Buttons: all functions of the operational software can be
accessed.
Lock Button: Locks the screen to prevent accidental changes.
A520i printer Shows which A520i printer is being controlled

OPERATION
General Functions
The following illustration shows the Printer Diagnostics screen and the
various screen areas.
Status Bar Start/Stop Button
Status
Icons
Screen
Title
Scroll By
Page
Tabs
Scroll By
Line

OPERATION
Editor Screen
The Editor screen is used in message creation and editing. Refer to
“Creating and Editing a Message” on page 3-16.
Redo/Undo Menu Buttons
Select
Item
Sub
Menu
Horizontal
Scroll
Navigation Trail
Notes: (1) Long-press can be used on most buttons to view a short

description of the button’s function.
(2) The Undo/Redo buttons can be used at any stage of the
message creation or editing process to undo or redo the
previous action.
(3) When an button is greyed out, its function is not currently
available.

OPERATION
INITIAL SETUP
The initial setup configures the overall look of the interface and also
configures basic settings and presets for the printer to operate.
Display Settings
Home > Settings > Regional > Language and Keyboard
Set:
• Language
• Keyboard layout
• IME Scheme
• Primary currency
Setting the Master Clock

Home > Settings > Regional > Date and Time
Set:
• System date
• System time (24 hour clock).
Select Calendar Scheme

Home > Settings > Editor Defaults > Clocks/Dates
Set:
• Change Alpha hours if required
• Calendar scheme to edit
• Associated Month and Day names.
Insert Preset Variable

Home > Settings > Message Editor > Add > Variables
Select a required preset variable to insert into the message.
To add a new offset clock refer to page 3-18.
3-10 EPT006508 Issue 2 April 2014

OPERATION
Production Line Setup

For information on setting the following parameters refer to “Production
Line Setup” on page 7-21.
• Line Movement
• Print Trigger
• Energy Save.
Security Management
Add/Change User
Home > Settings > Security > Users
A list of current Users is displayed. Select a User to change the User Name,
Password or allocated Group.
To add a new User:
(1) Select Users > Add new user.
(2) Select inside the Username, and Password fields to enable the
keyboard and enter the required information.
(3) Select inside the Group field and allocate a group.
(4) Select Save to add the User.
Delete a User/Change Password
Home > Settings > Security > Users
(1) From Users, select the User to be deleted.
(2) Select Delete.
Use this area to change the password.
EPT006508 Issue 2 April 2014 3-11

OPERATION
Specify Group Privileges (Not Found xx)

QuickStep allows the creation of customer defined groups with defined
access rights.
Home > Settings > Security > Groups
(1) Select the Group you wish to specify privileges for.
(2) The group edit dialog will display.
(3) This dialog allows the editing of the groups description and specific
functions of QuickStep software that can be allocated. Select these
areas via the check boxes.
(4) Select Save to exit the dialog.
Specify User Policy
Home > Settings > Security > User Policy
Use the dialog to enable security mode, session inactivity before auto-
logout and number of login attempts allowed.
Specify Password Policy
Home > Settings > Security > Password Policy
Use the dialog to specify Password attributes such as Password expiry,
number of characters and use of special characters.
Lockout
Selecting Lockout prevents unauthorised changes through the front panel
or interference with the printer while it is unattended. With Lockout
selected, control of the printer is restricted to switching on, switching off
and inspecting the message being printed. Access to all other functions
requires the use of the appropriate password, provided this has been set.
Users can log in and have access according to their access rights.
An administrator can setup new users, see page 3-11.
Only administrators have access to the security setup area of the printer.
Select Lockout to access the Lock Screen functions:
• Lock Screen
• Unlock Screen.
• Cancel (Returns to active screen).
3-12 EPT006508 Issue 2 April 2014

OPERATION
Security Quick Reference
Add/Change User Home > Settings > Security > Users > Add User
• Select Users. A list of current Users is
displayed.
• Select a User to change the User Name,
Password or allocated Group.
Delete User/ Home > Settings > Security > Users
Change Password • Select User to change password or delete.
Session Inactivity/ Home > Settings > Security >User Policy
Login Attempts • Specify session inactivity before auto logout
Define password Home > Settings > Security > Password Policy
parameters • Specify password length and valid characters.
EPT006508 Issue 2 April 2014 3-13

OPERATION
Email Alerts
Home > Settings > Alert Configuration > Email Alerts
Certain alerts can be set so that an email is sent to the specified email
address when they are raised and can also be sent when the alert is
acknowledged.
(1) Select the Enable Email Alerts check box.
(2) Enter email address and other required information in the available
fields.
Note: For installations where more than one printer is in use, ensure
you enter a printer identifier in the From filed.
(3) Select Send Test Email to ensure details are entered correctly.
3-14 EPT006508 Issue 2 April 2014

OPERATION
PRINT SETTINGS
Label Format
Home > Settings > Editor Defaults > Properties > Label Format
Note: For Duo printers, there will be 2 Label Formats (Jet 1 and Jet 2).
Set the default message settings. New messages will use these defaults
Label Format: Select the label format (e.g. 2M7HQ75). If the

format required is not available refer to page 3-15.
Offset Forward and reverse offset.
Repeat: • Off
• Continuous (see page 3-27)
• Counted (see page 3-27)
Position
Home > Settings > Global Print Settings > Position / Orientation
Select/set the following:
Print Delay (Strokes) (see diagram on page 8-5)
Encoder Multiply or divide ratio
Select print height as a percentage (%)
Check boxes for Invert and/or Reverse print (see diagram on page 8-5).
Invert/Reverse are often used when using a traverser.
Appearance
Home > Settings > Global Print Settings > Appearance
Select from the following check boxes:
Bold: Print message in bold

Intercharacter Gap: Vary the gap between characters in the
message. Activate via the check box. Specify
Intercharacter gap via the Message Editor.
EPT006508 Issue 2 April 2014 3-15

OPERATION
Content
Home > Settings > Global Print Settings > Content
Shift Codes
Select View to specify the Shift start and end times.
Script / Serial Number Persistence Enabled
Use the check box to allow the printer to continue from script or counter
number prior to printer shut down.
Reset Persistent Script Variables via the Reset All button.
Message Formats
Home > Settings > Global Print Settings > Message Formats
Use the left and right arrows to add or remove formats from the Available
list to the Loaded list.
Select the Undo icon to revert back to the last saved configuration.
Use the icon to accept the changes (note, a reboot may be required)
Behavioural Configuration
Home > Settings > Global Print Settings > Behavioural Configuration
Shows current scripts being run.
3-16 EPT006508 Issue 2 April 2014

OPERATION
CREATING AND EDITING A MESSAGE

Add Text
(1) Select Messages > New Message to open the Message Editor.
(2) Press on the screen within a specific area of the Message Editor
where you require the item to appear. A cross hair will appear at this
location
(3) Select the Add icon
The Add sub-menu displays.
Text Barcode Clone Item

Variable (Clock, Image
Counter etc.)
Items Available to Add into a Message
(4) From the sub-menu select the Text icon.

Note: Change keyboards by selecting the appropriate Alternative
Keyboard icon at the bottom of the text entry screen.
(5) Enter the required text using the keyboard and select the green tick
icon when finished.
(6) To change text, select the text item and then the Keyboard icon on the
sub-menu.
(7) To change text parameters (Bold, Width, Inter-character gap etc), use
the sub-menu or select More…
EPT006508 Issue 2 April 2014 3-17

OPERATION
Unicode
(1) Select Unicode (the icon will change to orange).
(2) Enter the Unicode value - the responding character (and value) will be
displayed in the top right of the screen:
Common Unicode Characters
00A3 Pound (Sterling) 20AA Shekel (Israel)
0024 Dollar (US) 20AB Dong (Vietnam)
00A2 Cent (US) 20A2 Cruzerio (Brazil)
00A5 Yen (Japan) 20A6 Naira (Nigeria)
20AC Euro 20A8 Rupee
20A1 Colon (Costa Rica) 20A9 Won (South Korea)
(3) Select to enter this character into the text area. Add more
Unicode characters as required.
(4) Select Unicode again to revert back to the Text screen.
Input Method Editor (IME)

Entered in a similar manner to entering Unicode characters.
(1) Select the IME icon to display the IME entry area (the button will
change to orange).
(2) Enter the required characters.
(3) Select the IME icon again to revert back to the text screen.
3-18 EPT006508 Issue 2 April 2014

OPERATION
Add a New Variable

The following variables can be created and added to the message:
• Clock
• Counter
• Prompted Field
• Link
• Script
• External Data
• Shift Code
The following examples detail how to create and insert a new offset clock
and a counter.
Add a New Offset Clock
To add a new offset clock to the message:
location.
(2) Select the Add icon
(3) From the sub-menu select the Variable icon.
(4) Select +Create New > Clock.
(5) Use the drop down lists to select the clock type, format and
language.
(6) Select the required offset parameters (Days, Months, Years and/or
Hours, Minutes, Seconds) and add values using the keyboard. Select
the green tick icon when each parameter is completed.
(7) Review the entered information and select the green tick icon if
correct or press in the required field to add or change values.
(8) Select the green tick icon to enter the offset clock into the message.
EPT006508 Issue 2 April 2014 3-19

OPERATION
Add a New Counter

To add a new counter to the message:
location.
(2) Select the Add icon.
(3) From the sub-menu select the Variable icon.
(4) Select +Create New > Counter.
(5) Define the counter format. An example is shown on page 3-19.
(6) Select the green tick icon when complete.
(7) Select the green tick icon to close the dialog and to enter the counter
into the message.
Counter Example
.In the following example a new counter will create a counter number
AA0000, AA0001 . . . through AX0000 . . . up to KK1000, increasing at each
step by 1.
Alpha position: Prefix

Alpha Start: AA
Batch Link: Un-checked
First Alpha limit: AA
First Numeric limit: 0
Format: AA000
Language: Western
Leading zeros: Check box selected
Lower Alpha A
Character:
Numeric Start: 0
Numeric Step: 1
Repeat Count: 0
Second Alpha limit: KK
Second Numeric 1000
limit:
Step Order: Numeric First
Upper Alpha X
Character:
3-20 EPT006508 Issue 2 April 2014

OPERATION
Add a New Barcode

To add a barcode to the message:
location.
(2) Select the Add Barcode icon and select the type and
specification required from the list and editable text boxes.
(3) Use the Text, Variable, Edit Variable and Properties tabs to enter the
barcode data.
(4) Select the green tick icon to insert the code into the message.
(5) Edit the barcode by highlighting the barcode within the message and
using the sub-menu or by selecting More…
Note: To allow Human Readable Code to be visible, select the HRC
icon.
The following barcodes are currently supported:
1D or Linear Barcodes
UPC A Numeric only, 12 digit chars max (1 digit number system,
5 digit manufacturer code, 5 digit product code and 1 check
digit).
UPC E Numeric only, is an 12 digit UPC A code that s compressed
into a 6 digit UPC E code (a compressed version of UPC A,
note that not all UPC A codes can be compressed).
Code 39 Alphanumeric, can encode the 26 uppercase letterset (A to Z),
the numeric set (0 to 9) and 7 special characters (space $ - . /
+ %) may also contain a check digit, but has no restriction on
length.
Code 93 Alphanumeric, can encode the 26 uppercase letter set
(A to Z), the numeric set (0 to 9) and 7 special characters
(space $ - . / + %), contains 2 check digits but has no
restriction on length. Uses additional unique circle codes ($),
(%), (/) and (+) to encode the full ASCII set.
Code 128 Alphanumeric, can encode the full ASCII set Code sets A and
B and compresses double numeric digits Code set C, has no
restriction on length.
EAN 128 As Code 128, except that after the start code there will be a
FUNC1 code, also () are not included in the coding.
EAN 13 13 numeric digits - 12 user specified and 1 check digit.
EAN 8 8 numeric digits - 7 user specified and 1 check digit.
2/5 Numeric only, has no restriction on length.
Industrial
2/5 IF Numeric only, has no restriction on length.
EPT006508 Issue 2 April 2014 3-21

OPERATION
2/5 Numeric only, has no restriction on length.

Standard
2/5 IF Bars Numeric only, has no restriction on length but has bearer bars
(one above and one below the barcode).
ITF 14 14 numeric digits using Interleaved Code 25 symbology
2D Barcodes
Data Matrix ASCII values 0 to 255 (extended ASCII 128 to 255). 1-64
(ECC 200) characters (excluding check digits). Reed-Solomon check
digit algorithm (error correction).
Twenty-four square symbols with even number of rows and
columns in sizes (not including quiet zones): 10x10 to 26x26
modules (steps of 2 modules per side), 32x32 to 52x52
modules (steps of 16 modules per side).
Six rectangular symbol size versions (not including quiet
zones): 8x18 and 12x26 modules (1 data region), 8x32 and
12x36 modules (2 data regions) and 16x36 and 16x48
modules (2 data regions).
QR Code Square two dimensional machine readable codes. Model 1 or
2. Error correction level L, M, H or Q. Dimensions are 21x21,
25x25 or 29x29. Payload (1-64): Any character in the range
0x000 - 0xFFFF: Characters in the range 0xNN40 - 0xNNFC,
where NN=0x81 - 0x9F or 0xE0 - 0xEA and characters of the
form 0xEBNN where NN= 0x00 - 0xBF, will be encoded as
Kanji (Shift JIS System).
Notes: (1) The printer can currently print 10x10, 12x12, 14x14, 16x16,
18x18, 20x20, 22x22, 24x24, 26x26, 32x32, 8x18, 8x32, 12x26,
12x36, 16x36, and 16x48 data matrix symbols. The amount of
data that can be contained within a data matrix symbol is
dependant on the data matrix size.
(2) The printers applies a limit of 64 characters to unrestricted
codes
3-22 EPT006508 Issue 2 April 2014

OPERATION
Images
Add an Image
To insert an image into the message:
location.
(2) Select the Image icon from the Add menu.
(3) An images folder stored in the printer will open.
(4) Browse for the required image.
(5) Select the green tick icon to insert the image.
Note: When importing an image from a USB or a remote source, the
images must be monochrome .bmp format.
(6) Select the Move , icon to move the copied item to the desired
location within the message.
Import an Image
To Import an Image, refer to page 3-30.
Create an Image
Home > Settings > Tools
Images are created and stored in the Images folder.
(1) Use the arrows to specify the width and height of the image.
Note: This will define the size occupied by the image even if the
content is smaller than this size.
(2) Use the 45º positional arrows to place the cursor in the required
position.
(3) Click on the Pen icon and draw the image by moving the pen via the
45º positional arrows.
(4) Click on the Eraser icon to remove pixels where required.
(5) Use Save or Save As to save the image to the Images folder.
Edit an Image
(1) Select the Folder icon and open an existing image.
(2) Edit as required and save using the Save or Save As icons.
EPT006508 Issue 2 April 2014 3-23

OPERATION
Enter Prompted Fields

From Message Editor: Add > Variable > +Create New > Prompted Field
A prompted field is a space in the message where variable data will be
printed and where the value of that data will be determined when the
message is sent to print rather than when the message was created and
saved.
Select:
• Input mask: Used to restrict what data the user can enter when
sending the message to print
• Prompt: Determines what prompt will be shown to the user when they
are prompted to enter that data.
Select the green tick icon when complete.
Copy
To copy an item within the message:
(1) Select the item to copy from Message Editor.
(2) From the Add menu select the Copy icon.
Move
Move an added item within the message field:
(1) Select the item and select the Move icon.
(2) Use the directional arrows to move the item as required.
Note: Drag and drop can also be used.Select and hold the item within
the message and move it to the desired location.
3-24 EPT006508 Issue 2 April 2014

OPERATION
Zoom
Select the Zoom icon to change the magnification of the message
area via the Zoom Toolbar:
(1) (2) (3) (4) (5) (6)
To view the item(s) in the Message field or the whole Message field in a
different size, select the item(s) and then select the appropriate button from
the above toolbar:
(1) To incrementally zoom in on the message area.
(2) To incrementally zoom out of the message area.
(3) Fit whole message height to area.
(4) Fit whole message width to area.
(5) Zoom to 100% (actual size) of Message
(6) To zoom selected item to fit into message area.
File
The File icon has the following message options:
(1) (2) (3) (4) (5) (6)
(1) Create new message

(2) Save message
(3) Save As a new message
(4) View/edit the message properties
(5) Delete message contents
(6) Send to print
EPT006508 Issue 2 April 2014 3-25

OPERATION
Save Message
Once the message has been created/changed:
(1) Select the File icon and then select the Save icon.
(2) Give the message a name and select a location.
(3) Select the Save icon.
Note: It is recommended to save the message in the Message Store
for ease of retrieval.
Edit Message
To edit an existing message:
(1) Select Messages and select the Message Store required.
(2) Select the message to edit.
(3) Select the Edit icon
The message will open in the message editor. Note that the Edit menu is
open.
To edit the content within the message editor:

(4) Select the item within the message and edit using the icons on the
Edit sub-menu (Keyboard, Bold, Intercharacter Gap for example).
(5) For more options select More…. This will open the items Properties
menu.
The main properties of the item will appear:
• Select the Text icon to open the keyboard and amend the text content.
• Select the Edit Variable icon to edit or remove variables within the
message.
• Select the Add Variable button to add a variable into the message.
Select from the list or create a new variable.
3-26 EPT006508 Issue 2 April 2014

OPERATION
MESSAGE STORE AND FILE

MANAGEMENT
Selecting an Existing Message
Note: Where no message is selected, no message will be displayed in
the Home screen.
(1) Select the Messages button. This will open the Message Store.
(2) Select the required message from the list.
(3) Choose to Edit, Preview or Send to Print.
Note: Send to Print will revert to the Home screen. The selected
message will then be displayed.
File Manager
Home > Settings > File Manager
File Manager is a useful way of reviewing and organising stored messages,
images and scripts.
Using File Manager it is easy to edit files, create new folders and copy
content between folders.
New Store: Create a new store for messages, images and scripts.
Edit: • Rename
• Copy
• Cut
• Delete
• Details.
Paste: Used with the Copy/Cut commands to add files into
other folders.
EPT006508 Issue 2 April 2014 3-27

OPERATION
Import/Export a Message(s) (TO DO nf xx)

Home > Settings > File Manager > USB
(1) Select the Message Store, then navigate to Store Manager > Import/
Export.
(2) If the USB device does not contain any appropriate folders, the only
option available will be Create Folder, select this to create a folder.
(3) If several folders already exist on the device then these will be
displayed in a list. Highlight the required folder to import from or
export to.
(4) To export messages saved on the printer to the USB device, select
Export to. A list of the currently saved messages will display, either
use the select button to select the required message (this will add
a  next to the name) or Select All to mark all messages for export.
Select Export to begin the export to the USB device. It is also
possible to export an entire message store to the USB device.
(5) To import messages saved in a folder on the USB device, select the
folder from the list and press Import From. A list of the messages
contained in this folder will be displayed, as for the export process
above, either mark individual messages to import or select Select All.
It is also possible to import a new message store.
(6) If either destination contains messages of the same name, it is
possible to either overwrite, rename. ignore the message or abort the
operation.
3-28 EPT006508 Issue 2 April 2014

OPERATION
To Import Single Jet Messages into Duo Printers

Single jet A-Series messages can be imported into a Duo printer in the
normal way as described above. Note, however, that when the message is
opened in the Editor a prompt will be appear to specify loading it in the
upper, lower or both regions.
Note: Please note that the following codes are case sensitive.
Date Codes: Time Codes:

%ADate (01 to 31) %HHours (00 to 23)
%BDay of Year (001 to 366) %IQuarter Hours (01 to 96)
%CJulian Year (0 to 9) %MMinutes (0 to 59)
%DYear (00 to 99) %NSeconds (0 to 59)
%EYear (1970 to 2038) %OAlpha Hours.
%FMonth (01 to 12)
%GMonth Name
%JDay Name
%KWeek Number (01 to 53)
%LDay Number (1 to 7)
%PJulian Day (001 to 366)
EPT006508 Issue 2 April 2014 3-29

OPERATION
REPEAT PRINTING
Home > Settings > Editor Defaults > Properties > Repeat
The current message can be repeated for either a specified number of extra
prints or can continuously repeat for one product detect signal.
Select the required mode.
Continuous
Repeat Continuous will repeat the same message continuously while the
product detect signal is active.
Set:
• Repeat Pitch - this is the distance from the start of one message to the
start of the next (measured in strokes).
• Update Each Print? - update any clock and counter information
contained in the message with each print, or choose to keep the same
information but update with each product detect signal.
Use the End Of Product to define when and how to stop continuous print.
Using the print trigger, Complete will complete the next print, Cancel will
stop before next print.
Typical application: Printing on cable.
Counted
Repeat Counted will print the current message for a specified value.
Both the Repeat Pitch and Update Each Print can be set as for
“Continuous”.
Note: The number of counted repeats is extra to the initial print, i.e. 6
will print 6 extra prints (7 in total).
Use the End Of Product to define when and how to stop counted print.
Using the print trigger, Complete will complete to the end of the count,
Cancel will stop before next print, Ignore will continue on and ignore the
print trigger.
Typical application: Printing on lengths of extrusions of different
specifications, each requiring a different message.
Set End Of Product to Cancel to stop printing if a shorter length of extrusion
is detected before the full counted prints have occurred.
3-30 EPT006508 Issue 2 April 2014

OPERATION
Traversing Production Lines

The following are typically used on traversing applications.
Counted
Set in conjunction with the Repeat printing function as described on
page 3-27:
• Continuous to continue printing until the product detect signal stops or
use
• Counted to specify the number of messages to print.
Specify:
Count: Enter number of times to print in each orientation.
Initial: Select required initial orientation.
With the count set to the required number (e.g. 3), the message will print in
the orientation specified in initial state (either printer setting or flip) 3 times
then print reversed (or inverted) 3 times.
Continuous
Allows reverse print to be set. With a count of 2 (with no repeat printing set),
for the first 2 product detect signals it will print in the orientation set in Initial
State and will then print in the opposite orientation for 2 product detect
signals.
If repeat printing is set, the reverse setting will continue for the repeat.
Count: Enter number of prints to be in reverse/normal. This uses the
product
detect signal as the counter.
Initial State: Enter the initial orientation.
EPT006508 Issue 2 April 2014 3-31

OPERATION
BACK-UP PRINTER
There are 4 types of file information that can be saved to a USB device,
these are: Full, Messages, Service and Production. These will save different
information to a USB memory device: a Full back-up will copy the entire
printer configuration; a Message back-up will copy all the messages in the
current message store. Both the Full and Message back-ups can also be
copied (restored) to other printers or retained to restore the original printer
settings.
The Service and Production files can be copied from the printer’s software
files, and this provides information for a service engineer, such as log files,
jet characterisation information and email information. These file types
cannot be copied back to the printer as they are for information only.
Create a Back-up
Home > Settings > Backup and Restore > Backup
(1) Insert the USB memory stick into the USB slot inside the ink
compartment (refer to the diagram on the inside of the ink
compartment door for the USB port location).
(2) Select the files you want to back up by selecting the appropriate
check boxes.
(3) Select Backup.
Files will be copied to USB/Backup on the USB device. A prompt will
display when the back-up is complete.
Note: Full Back-up can take up to 40 minutes to complete.
The backup has now been copied to the USB device and can be used to
restore to either the same printer or another printer, or used for information.
3-32 EPT006508 Issue 2 April 2014

OPERATION
To Restore from the USB Device

Home > Settings > Backup and Restore > Restore
CAUTION: If restoring information to a different printer, it is
essential that the printer hardware is of the same
version level. Please contact Domino for advice.
Only the Full or Message back-ups can be used to restore to a printer. The
information will be used to override the current settings in the printer.
Note: It is necessary to restart the printer as part of the restore
procedure.
(1) Insert the USB device containing the back-up file(s).
(2) From the Source field select USB/Backup.
(3) Select the files to restore (Messages/Full) and select Restore.
Note: Full back-ups and larger message files may take a few minutes
to complete.
(4) A progress bar will display. Once complete, a prompt will display to
confirm the restore was successful.
Importing Data
Home > Settings > Backup and Restore > Update
The following files can be imported:
• Scripts
• Ink files
• Images
• Message formats
• Fonts
• Rasters
EPT006508 Issue 2 April 2014 3-33

OPERATION
CARTRIDGE AND I-TECH MODULE

REPLACEMENT
WARNING: Do not Smoke or allow naked flames (or other
sources of ignition) in the vicinity of any inks or
solvents as this is highly dangerous.
Ink and Make-Up Cartridge Replacement

Notes: (1) Tools required: 6mm Hex Key, Lint-free tissue to catch any
escaping ink, Protective clothing (especially safety glasses).
(2) If only small amounts of ink are being used by the printer, it may
not be necessary to fit an ink cartridge. Leave the ink manifold
seal in place and only fit an ink cartridge when a request
appears on the display.
Messages “Add Ink Cartridge” or “Add Make-up Cartridge” will appear on
the display when the ink or make-up cartridges need replacing, and the
amber alert will illuminate. Enter the relevant cartridge codes if prompted.
(1) Remove the old cartridge by rotating the ink cartridge anti-clockwise
and the make-up cartridge clockwise to free it and lifting it away.
Note: This mechanism ensures that the cartridges cannot be fitted
onto the wrong manifold.
(2) Insert a 6mm hex key into the top of new the ink or make-up cartridge
and twist to break the sealing tab. Remove the sealing tab.
(3) Push the cartridge onto the i-Tech Module or make-up reservoir
manifold. Ensure the label is facing forwards.
3-34 EPT006508 Issue 2 April 2014

OPERATION
Rotate and lift

cartridge to
remove
A320i_0016.eps
Rotate and lift

cartridge to
remove.
A320i_0017.eps
Remove the
sealing tab
using a
6mm hex
key
Press cartridges
firmly down to fit
with label facing
forwards
A320i_0020.eps
A320i_0015.eps
Note: Ink compartment cover removed for clarity.
Cartridge Replacement
If the make-up cartridge is not replaced, the make-up reservoir will empty
and the ink viscosity will eventually go outside its operating limits. Also,
head flushing will not be carried out when the printer is shut down and ink
may be deposited on the print head components. Thus, although the printer
can still be used, head faults may occur.
EPT006508 Issue 2 April 2014 3-35

OPERATION
i-Tech Module Replacement

The main ink and gutter filters are situated in the i-Tech Module and are an
integral part of Domino’s i-Tech ink system. Replacement of these filters
therefore occurs automatically during scheduled i-Tech Module
replacement.
Entering the Quality Code
The messages i-Tech Module change needed in less than 24 hours and,
later, i-Tech Module change needed in less than 2 hours will appear near
the end of the i-Tech Module life. Printing will not continue beyond the
expiry of the i-Tech Module life.
The i-Tech ink system will automatically run down the level of ink to a
minimum level, so it is usual to replace these cartridges at the same time.
It is necessary to enter the quality code of the new i-Tech Module and reset
the replacement alarms, using the following procedure:
WARNING: Do not smoke or allow naked flames (or other
(1) Switch the printer to a standby state using the proper procedure, i.e
ensure the jet is off.
(2) Select Home > Printer Status > Consumables > Change i-Tech
Module.
The screen will display a prompt requesting input of the Quality Code
printed on the label of the new i-Tech Module.
(3) Type in the i-Tech Module quality code.
(4) Type in the existing or new ink cartridge code.
(5) Select Validate.
If the correct code is typed in, the information bar will display “Install i-Tech
Module” and the i-Tech Module run time will then be reset and the alarms
cancelled. The printer will then automatically shut down. Proceed
to“Replacing the i-Tech Module” on page 3-34.
If the number is typed inaccurately, it can be corrected by typing in again. If
an invalid code number is typed, the number will not be accepted and
messages in the information bar will indicate the problem, e.g. Incorrect ink
type - do not fit, Ink out of date - do not fit, or The i-Tech Module Data Code
inserted has already been used. Please insert a new valid code (an old
i-Tech Module number has been used).
3-36 EPT006508 Issue 2 April 2014

OPERATION
Replacing the i-Tech Module

Note: Cleanliness is of extreme importance. Ensure debris does not
enter the new i-Tech Module or ink block during this process.
Observe good cleanliness procedures at all times.
(1) Shut down the printer.
(2) Open the access door to the printer ink compartment.
(3) If an ink cartridge is attached to the i-Tech Module, remove it by
twisting it anti-clockwise.
(4) Pull the two retaining clips away from the i-Tech Module.
A320i_0019.eps Note: Ink compartment cover

Retaining Clips removed for clarity.
Removing the i-Tech Module
Note: The manifold pipes will contain residual ink. Take care when
removing the i-Tech Module to avoid spillage.
(5) Pull the i-Tech Module backwards, withdrawing the connecting
manifold pipes from the ink block and remove the old i-Tech Module.
Note: If the i-Tech Module does not withdraw with moderate pressure,
push the i-Tech Module fully forward (which will break any seal
caused by dry ink) and try again.
(6) Unpack the new i-Tech Module and remove the sealing strip that
protects the i-Tech Module manifold
(7) Re-use the sealing strip to seal the manifold on the old i-Tech Module.
EPT006508 Issue 2 April 2014 3-37

OPERATION
A320i_0018.eps
Sealing the old i-Tech Module manifold and top
(8) Place paper towel on top of the level sensor modules to catch excess
fluid and, using wash, remove any dried residual ink from the ink
block valve face.
(9) Place paper towel under the i-Tech Module manifold pipes and
lubricate the pipes with wash.
(10) Insert the i-Tech Module between the retaining clips and firmly push
the manifold pipes into the ink block.
(11) Continue pushing until the retaining clips engage with a click.
(12) Attach a new ink cartridge to the i-Tech Module (existing one may be
re-used).
When the printer is next switched on, it will display “Bleeding Ink System -
Please Wait…”
Residual ink can be removed from the old i-Tech Module by inserting a
6mm hex key into the draining tab on the base of the i-Tech Module and
snapping it off. Ensure the i-Tech Module is angled such that residual ink is
not over the draining tab during this process.
Obtain Ink and Make-Up Information

To obtain ink and Make-up information select Home > Printer Status >
Consumables.
The Ink and Make-up types are also printed on the cartridges.
3-38 EPT006508 Issue 2 April 2014

OPERATION
EPT006508 Issue 2 April 2014 3-39

PART 4 : DISPLAY MESSAGES AND
FAULT FINDING
Page
INTRODUCTION ................................................................................... 4-3
Red Alerts ........................................................................................ 4-3
Non-recoverable .......................................................................... 4-3
Recoverable ................................................................................ 4-3
Amber Alerts .................................................................................... 4-3
Configurable Alerts .......................................................................... 4-3
Fault Acknowledgement .................................................................. 4-3
ALERT / STATUS BAR MESSAGES ..................................................... 4-4
PRINTER STATES ................................................................................. 4-4
PRINTER FAULTS ................................................................................. 4-5
No Indicators Showing ..................................................................... 4-5
Machine Does Not Print ................................................................... 4-5
Print Position Incorrect ..................................................................... 4-6
Print Size Too Small ......................................................................... 4-6
Gutter Over-flowing Ink .................................................................... 4-6
A520i All indicators Flashing on Cabinet ......................................... 4-6
PRINT QUALITY FAULTS ..................................................................... 4-7

DISPLAY MESSAGES AND FAULT FINDING

INTRODUCTION
Red Alerts
Red alerts are shown by a flashing red LED indicator on the alert switch and
a corresponding message displaying in the status/alert bar. They show the
presence of faults and stop the printer printing or prevent an unsafe
condition occurring. There are two types:
Non-recoverable
The jet will shut off (without following the normal sequencing). If the fault
condition is still present when acknowledged, the red LED will remain on
and the alert bar message will continue to show. If the fault condition has
cleared when acknowledged, the red LED will extinguish and the message
will be removed.
Recoverable
The printer attempts to recover - the red LED and the green LED on Start/
Stop button will flash. If the printer does manage to recover, the amber LED
will illuminate to inform the user of the status and the printer will be ready to
print. If the recovery was unsuccessful, the printer will switch to jet on only
with the red alert still raised. The red LED will only extinguish when the alert
is cleared.
Amber Alerts
Amber alerts are used to inform the operator that the printer is in need of
attention or that there are message handling errors.
If the fault condition is still present when acknowledged, the amber LED will
remain on and the alert bar message will show. If the fault condition has
cleared, the amber LED will extinguish and the alert bar message will be
removed.
Configurable Alerts
Some amber alerts can have their severity changed, or be switched off. To
configure alerts, please contact Domino Service.
Fault Acknowledgement
Depending on the alert, some messages are automatically cleared when the
condition is cleared although they will remain in the fault log list until the
user has acknowledged them (if the alert does not disappear from the list
when acknowledged, it means the problem still exists). If two or more alerts
exist simultaneously, the highest priority alert is displayed.
All reports are recorded in the error log, together with times of
acknowledgement and repair.

ALERT / STATUS BAR MESSAGES

Status Bar
PRINTER STATES
Shown below are some of the more common printer states, these will be
shown in the status/alert bar at the bottom of the screen:
Status: Standby
The printer is in a standby state - the ink system is inactive but the user
interface can still be used to enter information.
Status: Getting ready to print
The printer is getting ready to print. Once this process has complete, the
printer should be in the Ready to Print status.
Status: Ready to Print
The printer is ready to print - as long as a message is on-line, the message
will print on receiving a product detect signal.
Status: Not Ready to Print
The printer is going from the Ready to Print status to either Jet on only or
Standby status.
Status: Heating
The printer is heating the print head to the optimum temperature for the ink
Status: Ink System Standby
The ink system is pressurised and active, but the jet is off.
Wake-up Mode Cycle Running
The Wake-up software is active. This will run the pump for 3 minutes in
every 20 minutes to stir the ink.

PRINTER FAULTS
The following problems can have the suggested causes and remedies.
No Indicators Showing
Possible Cause Possible Remedy
Power failure. Restore power.

Fuse failure. Replace fuse (see page 5-67).
Machine Does Not Print

Message faulty. Check data entry.

Product detector (sensor) Check sensor.
disconnected or faulty.
Width control set too low. Reset width control.
Faulty Shaft Encoder. Check shaft encoder and
connector.
External stroke source selected Change to internal stroke source.
(where no encoder is fitted).
Send to Print button has not been Press Send to Print button on the
pressed membrane to send current
message to print.
Enable/Disable (Send to Print) This button will toggle printing
button has been pressed whilst in within the Home screen, so only
the Home screen necessary action is to press
button again.
The EHT has tripped Check the print head and clean if
necessary, if fault persists it may
be necessary to align the print
head (see page 5-29).

Print Position Incorrect

Print offset incorrect. Re-enter Print offset data.

Product detector/sensor Re-align detector.
misaligned.
Spaces entered at start or end of Clear fixed spaces from input
message. data.
Printer displays “Print Trigger Increase the repeat pitch or
Occurred Whilst Printing”. Either decrease the message length.
the repeat pitch is too short or the
message is too long.
Print Size Too Small

Character height adjustment Adjust print height.

incorrect.
Jet alignment with deflector plates Check jet alignment.
incorrect.
Ink Pressure too high. Check and reset pressure if
required.
Solvent on deflector plates (after Dry deflector plates.
cleaning).
Print head too close to product. Check position of print head.
Incorrect size nozzle fitted. Check and replace if necessary.
Gutter Over-flowing Ink

Gutter tube blocked. Wash down and clear gutter.

Air leak preventing vacuum at Check gutter circuit for leaks.
gutter.
Pressure set incorrectly. Adjust pressure.
A520i All indicators Flashing on Cabinet

Incorrect device (TouchPanel) fitted Ensure a TouchPanel Type 3
Controller is connected.

PRINT QUALITY FAULTS

The following are examples of faulty printing. In most cases, further
investigations should begin with ensuring that the print head is clean and
properly aligned.
Note: Also described on the QuickStep operating software. Refer to
Home > Diagnostics > Quality Problems.
Head not mounted at 90 degrees to direction of product movement.
TP3060_1
Head too far from print surface.
TP3061_1
Pressure too low - note missing drops from some characters.
TP3062_1
Pressure too high - note drops coalescing on some characters.
TP3063_1
Incorrect break-up - satellites can be seen in the viewer and break- up is

not in correct position relative to charge electrode.
TP3064_1
Printed drops clipping edge of gutter - jet incorrectly aligned to gutter, or

print height too low.
TP3065_1
Phase error - see incorrect break-up fault (above).
TP3066_1


PART 5 : REPAIR
CONTENTS
Page
INK SYSTEM REPAIRS ........................................................................ 5-3
Access ............................................................................................. 5-3
Ink Compartment Cover Removal ................................................... 5-4
Make-Up Filter Replacement ........................................................... 5-5
Feed Filter Replacement .................................................................. 5-6
Level Sensor Module Replacement ................................................. 5-8
Damper Replacement ...................................................................... 5-9
Low Drip Valve Assembly Replacement .......................................... 5-11
Pressure Window Adjustment .......................................................... 5-13
Modulation Window Adjustment ...................................................... 5-14
Pump Speed Check ......................................................................... 5-14
Gutter Pump (Where Fitted) Check .................................................. 5-15
Gutter Pump (A420i/A520i) Replacement ........................................ 5-16
Solenoid Valve Replacement ........................................................... 5-17
Pressure Sensor Replacement ......................................................... 5-18
Peltier Assembly Replacement ........................................................ 5-19
Ink Temperature Sensor Replacement ............................................. 5-21
Pressure Relief Valve (1psi) Refurbishment ...................................... 5-22
Viscometer Replacement ................................................................. 5-24
PRINT HEAD REPAIR ........................................................................... 5-26
Print Head Cleaning ......................................................................... 5-26
Print Head Cleaning (Duo) ................................................................ 5-28
Jet Alignment ................................................................................... 5-29
Jet Alignment Check ................................................................... 5-29
Jet Alignment Procedure ............................................................. 5-31
Jet Alignment Procedure (Duo) .................................................... 5-32
Charge Electrode ............................................................................ 5-33
Replacement (Single Jet) ............................................................ 5-33
Replacement (Duo) ...................................................................... 5-34
Alignment ..................................................................................... 5-36
Deflector Plates ................................................................................ 5-38
Replacement (Single Jet and Pinpoint) ....................................... 5-38
Replacement (Duo)....................................................................... 5-40
Alignment (Single Jet and Pinpoint) ............................................. 5-42

REPAIR
Alignment (Duo) ........................................................................... 5-43

Nozzle Plate Removal and Cleaning ............................................... 5-44
Standard Print Head ................................................................... 5-44
XS Print Head .............................................................................. 5-46
Drive Rod Replacement .................................................................. 5-48
Crystal Replacement ....................................................................... 5-50
XS Print Head ............................................................................. 5-50
Drop Generator Replacement ......................................................... 5-52
XS Print Head ............................................................................. 5-54
Drop Generator Replacement (Duo) ................................................ 5-56
Removal ...................................................................................... 5-57
Replacement .............................................................................. 5-58
Thermal Sensor Replacement ......................................................... 5-59
Strobe Assembly Replacement ....................................................... 5-61
Standard and XS Print Head ...................................................... 5-61
Pinpoint Print Head .................................................................... 5-62
Gutter Pipe and Sensor Replacement ............................................ 5-63
Holster Retaining Clip Replacement ............................................... 5-65
ELECTRONIC SYSTEM REPAIRS ....................................................... 5-66
Access ............................................................................................. 5-66
Power Supply Unit Replacement .................................................... 5-67
Fuse Replacement .......................................................................... 5-68
Standard Interface PCB Replacement ............................................ 5-69
SVGA Overlay Touchscreen Replacement
(A320i, A420i only) ........................................................................... 5-70
SVGA Invertor PCB and Cable Assembly Replacement
(A320i, A420i only) ........................................................................... 5-72
SVGA User Interface PCB and Lead Replacement
(A320i, A420i only) ........................................................................... 5-73
A520i User Interface PCB Replacement ......................................... 5-74
Ink System Interface PCB Replacement ......................................... 5-75
A520i Bulkhead PCB Replacement ................................................ 5-76
Electronics Subrack Replacement .................................................. 5-77
Cooling Fan Operation .................................................................... 5-78
Air Filter Replacement ................................................................ 5-78
Fan Replacement ........................................................................ 5-79

REPAIR
INK SYSTEM REPAIRS

Access
WARNINGS: (1) When working on or near the printer, protective
clothing (especially safety glasses) must be
worn.
(2) If the printer is ever operated in a way that allows
it to print into a beaker, the beaker must be made
of conducting material and be securely
connected to earth (ground), as the electrostatic
charges on the ink drops used for printing could
cause a fire hazard.
(3) Do not smoke or allow naked flames (or other
The i-Tech ink system is located in the main body of the printer and is
accessed by a door at the front of the cabinet.
The door is released by rotating the catch anti-clockwise. For A320i/A420i,
the door then folds downwards. A restraining mechanism allows the door to
be unsupported during maintenance procedures.
For the A520i, the ink system door is released by turning the catch anti-
clockwise and opening the door.

REPAIR
Ink Compartment Cover Removal

Most ink system repairs require the prior removal of the ink compartment
cover. To do this proceed as follows:
(1) Remove any fitted cartridges by rotating the ink cartridge anti-
clockwise and the make-up cartridge clockwise to free it and lifting it
away.
(2) Remove the i-Tech Module by gently pulling the two retaining clips
outwards and pulling the i-Tech Module backwards, withdrawing the
connecting manifold pipes from the ink block.
(3) Remove the make-up reservoir by unscrewing the thumb wheel that
attaches it to the ink block and gently pulling the reservoir pipes out
of the ink block. To remove the pipe from the Peltier, compress the
Quick Release pipe fitting and withdraw the pipe.
Note: Cleanliness is of extreme importance. Ensure debris does not
enter the make up-reservoir during this process. Observe good
cleanliness procedures at all times.
(4) Starting in a corner, gently ease the cover out from the cabinet and
continue around the edge of the cover until it is free from the ink
compartment.
(5) Replacement of the cover is the reverse of the above.
(6) Refit the make-up reservoir, i-Tech Module and the ink and make-up
cartridges (ensure the labels are facing forwards).

REPAIR
Make-Up Filter Replacement

The make-up filter is situated in the make-up reservoir. It is a user
replaceable part and therefore identified by being coloured yellow.
To replace the make-up filter:
Notes: (1) Tools required: 6mm Hex Key, Lint-free tissue to catch any
escaping ink, Protective clothing (especially safety glasses).
(2) Cleanliness is of extreme importance. Ensure debris does not
enter the make up-reservoir during this process. Observe good
cleanliness procedures at all times.
(2) If a make-up cartridge is attached to the make-up reservoir, remove it
at this stage by twisting in a clockwise direction (refer to “Ink and
Make-Up Cartridge Replacement” on page 3-31).
(3) Remove the old make-up filter from the reservoir by inserting a 6mm
hex key into the yellow filter top and unscrewing the filter out from the
reservoir. Dispose of safely.
(4) Carefully unpack the new filter from its packaging.
(5) Use the 6mm hex key to screw the new filter home into the make-up
reservoir.
(6) Replace the make-up cartridge (if fitted).
(7) Start the printer and check for leaks.
(8) Shut the ink compartment access door.
Filter
Make-Up
Reservoir
A320i_0035.eps
Make-Up Filter Replacement

REPAIR
Feed Filter Replacement

Notes: (1) Tools required: Lint-free tissue to catch any escaping ink, 10mm
& 11mm spanners, Pipe cutters, Protective clothing (especially
safety glasses).
(2) When replacing a filter, a small length of pipe is always lost,
therefore, ensure there is enough pipe before replacing.
enter the i-Tech Module or ink block during this process.
The feed filter is a special 10 micron filter fitted into the ink management
block on the left hand side when viewed from the front of the ink
compartment.
Replace the feed filter as follows:
(2) Remove the ink compartment cover as described on page 5-4 to gain
sufficient access. This removes the ink and make-up cartridges,
i-Tech Module and the make-up reservoir.
(3) Cut through the ink tube where it enters the nut on the old filter.
(4) Unscrew the old filter from the ink management block, wrap it in
tissue and discard.
(5) Ensure the nut is fitted loosely to the new filter.
(6) Fit the new filter to the block and tighten.
(7) Hold the ink tube in place and tighten the nut finger tight.
(8) Using a spanner, tighten the nut by a further 1.5 turns.
(9) Refit the ink compartment cover, make-up reservoir, i-Tech Module
and the ink and make-up cartridges.
(10) Run the printer with the jet on for 5 minutes to allow ink to circulate
through the filter. Select Home > Settings > Diagnostics > Tests >
Bleed Filter.
(11) Check for leaks.

REPAIR
Feed Filter
A320i_0027.eps
Feed Filter Replacement

REPAIR
Level Sensor Module Replacement

Levels of ink and make-up are detected by two level sensor modules
mounted on a spring plate behind the i-Tech Module and make-up
reservoir.
Notes: (1) Tools required: Lint-free tissue to catch any escaping ink,
Pozidrive screwdriver, M2 spanner, protective clothing
(especially safety glasses).
(3) The two level sensor modules are attached to a spring plate. Remove
the spring plate by lifting the two securing clips on each side until
they disengage from the spring plate. Gently pull the assembly away.
Note: The A520i Level sensor Module is retained using a 3mm Hex
screw
(4) Undo the two self tapping screws that secure each level sensor
module to the spring plate.
(5) Trace the wires back to the ink interface PCB and carefully disconnect
the connector from the PCB.
(6) Replace the level sensor module by reversing the procedures of
step (3) to step (5).
Level Sensor
Module
Level Sensor Module (A520i Shown)

REPAIR
Damper Replacement
spanner, 4mm spanner. Protective clothing (especially safety
glasses).
(2) Damper must not be re-used.
The printer must be shut down and ink and make-up cartridges (if fitted)
removed.
(3) Release the level sensor module spring plate by lifting the two
securing clips on each side until they disengage from the spring plate.
Gently pull the assembly away.
A520i - Remove the 3mm Hex screw and remove the Module bracket.
(4) Place the level sensor module spring plate to the left side. The
damper is now visible to the right under the ink block.
(5) Make a note of the pipe connections (see diagram below).
(6) Remove the bungs from the new damper and retain for use on the old
damper.
(7) Using the 11mm spanner, undo the screw connections to the old
damper and remove it by pulling gently downwards.
(8) Remove the old pipes from the ink block by using the 4mm spanner
(or equivalent) to press the John Guest fitting inwards to allow the
pipes to be withdrawn.
(9) Loosely fit the screw connectors to the new damper and attach to the
new replacement pipes.rep
(10) Tighten the screw connectors finger tight, then tightened 1.5 turns
with a spanner.
(11) Replace the damper into the ink block, noting the orientation of the
pipes noted in step (5)).
(12) Fit the bungs removed in step (6) to the old damper.
(13) Refit the level sensor module spring plate.
(15) The damper will now require bleeding at low pressure. Select Home >
Settings > Diagnostics > Tests > Bleed Head.

REPAIR
The printer will now automatically run the printer at a low pressure to bleed
any air from the ink system.
Outlet
Screw
Connectors
A320i_0034.eps
Damper Replacement
5-10 EPT006508 Issue 2 April 2014

REPAIR
Low Drip Valve Assembly Replacement

hex key, Pozidrive screwdriver, Protective clothing (especially
safety glasses).
Low drip valve

assembly
PP
JP
F
Lip seal
Retainer plate
gasket
Screws (x11)
A320i_0027.eps Retainer plate
Low Drip Valve Assembly
EPT006508 Issue 2 April 2014 5-11

REPAIR
The printer must be shut down and ink and make-up cartridges (if fitted)
removed.
(3) Remove the left side i-Tech Module securing clip by undoing the two
retaining bolts using the 3mm hex key.
(4) Referring to the diagram, remove the 11 securing screws and remove
the securing plate and gasket.
(5) The low drip valve assemblies can now be removed by hooking out
the securing O-rings and allowing the spring pressure to release the
valves from the ink block.
(6) The low drip valve assembly consists of the ring retaining valve (with
lip seal and O-ring), plunger seal cage (with valve plunger seal) and
spring.
Note: Make a note of the order in which the component parts fit in the
old valves and use this to assemble the new valve assemblies.
(7) Replace the valve assemblies. The securing O-ring holds the valves in
position within the block.
(8) Replace the securing plate and gasket.
Note: Use the two guide posts to hold the gasket and securing plate in
position when replacing the screws.
5-12 EPT006508 Issue 2 April 2014

REPAIR
Pressure Window Adjustment

The pressure window is the range of usable ink pressure that the printer can
be set to, before print quality becomes unacceptable.
The printer should operate at approximately 2700mbar for 75 micron,
3000mbar for 60 micron and XS printers and 4000mbar for Pinpoint with a
message that uses all available lines.
With the printer in a ready to print status:
(1) Select Home > Settings > Adjustment > Pressure. Note that the
Pressure Set Point is displayed in the editable field.
(2) Select the editable field and use the keyboard to increment the
pressure by 25mbar increments.
(3) Take a print sample each time by selecting Home > Settings >
Adjustment > Test Print, press Print.
(4) Continue until print quality becomes unacceptable, then reduce the
pressure in 25mbar steps using the keyboard to get a more accurate
window.
(5) Return the pressure to the original set point, then repeat the same
process but reducing the pressure.
(6) The pressure should now be set to the midpoint of the pressure
window.
Note: A typical window is ±400mbar.
EPT006508 Issue 2 April 2014 5-13

REPAIR
Modulation Window Adjustment

This is a similar process to the pressure window, but adjusts the modulation
voltage to ascertain an acceptable print window.
With the printer in a ready to print state:
(1) Select Home > Settings > Adjustment > Modulation.
(2) Ensure Modulation Mode is set to Fixed Modulation.
(3) Use the arrows to increase the Modulation Set Point.
Note: Start with increments of 10.
(4) Take a print sample each time by selecting the Test Print button from
the main screen.
(5) Continue until print quality becomes unacceptable, then reduce the
modulation voltage in 1V steps to get a more accurate window.
(6) Return the modulation to the original set point, then do the same
process but reducing the modulation.
(7) If there is no issue with the print quality, then it is advisable to set the
Modulation set point to the Modulation Level.
Note: For Duo printers the modulation level can be individually set for
each drop generator. A modulation window must therefore be
set for each jet.
Pump Speed Check

Note: This test should be carried out at an ambient temperature of
25ºC. If the ambient room temperature is higher then the pump
speed will be higher, and if the ambient temperature is lower
then the pump speed will be lower.
(1) Turn the jet on via the Start/Stop button Sequence On.
(2) Select Home > Settings > Diagnostics > Status.
(3) Once the jet has established itself in the gutter, make a note of the
pump speed.
(4) If the speed is 3500rpm or above it is advisable to contact Domino.
5-14 EPT006508 Issue 2 April 2014

REPAIR
Gutter Pump (Where Fitted) Check

The Flexible, Pinpoint and Duo printers have a separate gutter pump which
is automatically controlled by the software at a speed of 2300 rpm. Over
speed and under speed warnings are given if the speed deviates more than
250 rpm from this setting.
Gutter pump speed can be viewed when the jet(s) are running via Home >
Settings > Diagnostics > Status.
Should an under speed condition occur then the pump connections should
be checked. If no fault is found then the pump should be replaced. If an
over speed condition occurs then it is also advisable to replace the pump. It
is recommended that the gutter pump is routinely replaced after every
10,000 hours continuous service.
Symptoms of a failing gutter pump are a partial or total loss of gutter
clearance that cannot be attributed to:
(a) Blocked or kinked pipework
(b) Partly blocked gutter filter
(c) Ink too viscous (out of range)
A diaphragm failure will result in a total failure of the gutter suction.
It is possible to check for correct gutter function at the beginning of
Sequence On. A small amount of make up can be squirted into the gutter,
and an audible suction noise will be heard.
EPT006508 Issue 2 April 2014 5-15

REPAIR
Gutter Pump (A420i/A520i) Replacement

Note: Tools required: Lint-free tissue to catch escaping ink, Pozidrive
screwdriver, Protective clothing (especially safety glasses).
The A420i printers have a separate gutter pump mounted inside the ink
compartment.
To replace the Gutter Pump assembly:
The printer must be shut down.
(2) Remove the two pipes from the gutter pump by pressing in the quick
release fittings. Note their positions for when installing the new pump.
(3) Remove the four fixing nuts and remove the pump unit from its
mounting inside the ink compartment.
(4) In the electronics compartment, disconnect the pump electrical
connector from the ink interface board.
(5) Clear any escaping ink.
(6) Fit the new pump in the same orientation as the old pump and secure
with the four screws.
(7) Replace the two pipes into the quick release fittings in the same
positions they were removed.
(8) Fit the pump electrical connector into the ink system interface PCB.
(10) Check the pump by running the printer and checking the pump speed
as described on page 5-15.
5-16 EPT006508 Issue 2 April 2014

REPAIR
Solenoid Valve Replacement

WARNING: Protective clothing, especially safety glasses
must be worn.
Flush Make-up Bleed Wash Viscometer Feed

Solenoid Solenoid Solenoid Solenoid Solenoid Solenoid
A320i_0029.eps
Solenoid Valves
Each solenoid valve consists of a valve actuated by an electrical solenoid.

The solenoid can be removed separately by unscrewing the ring nut and
sliding the solenoid off the valve stem. Two small O-rings seal the junction
between the valve and block.
Note: Tools required: Lint-free tissue to catch any escaping ink.
2.5mm ball driver (see step (4)).
Protective clothing (especially safety glasses).
(1) Shut down the printer and remove power.
(3) Pull off the electrical connections to the solenoid.
(4) Remove the two screws securing the solenoid valve to the block and
remove the valve, taking care not to lose the O-rings.
(5) Clean the face of the block and ensure the face of the valve is clean.
(6) Fit the new solenoid valve, ensuring that the O-rings are fitted
correctly. Do not over-tighten the fixing screws.
(7) Fit the electrical connections.
(9) Check the block for leaks when the printer is started up.
EPT006508 Issue 2 April 2014 5-17

REPAIR
Pressure Sensor Replacement

Note: Tools required: 3mm hex key (see step (4)), lint-free tissue to
catch any escaping ink, protective clothing (especially safety
glasses).
(1) Remove power to the printer.
sufficient access. This removes the ink and make-up cartridges, the
i-Tech Module and make-up reservoir.
(3) Disconnect the pressure sensor electrical connector at the ink system
interface PCB.
(4) Unscrew the two pressure sensor clamp bolts from the block, and
remove the sensor (taking care not to twist the cable or lose the
O-ring).
(5) Clean the side of the block of any spilt ink.
(6) Fit a new sensor and tighten the clamp, ensuring that the O-ring is in
place.
(7) Fit the sensor connector into the ink system interface PCB.
PP
JP
F
A320i_0027.eps
Clamp bolt
Pressure Sensor
Unit
Pressure Sensor Replacement
5-18 EPT006508 Issue 2 April 2014

REPAIR
Peltier Assembly Replacement

Note: Tools required: Posidrive screwdriver, lint-free tissue to catch
any escaping ink, protective clothing (especially safety glasses).
(1) Remove power from the printer.
(3) Disconnect the Peltier electrical connector at the ink system interface
PCB.
(4) Unscrew the two fixing screws securing the Peltier assembly to the
bracket (retain screws).
(5) Take a note of the pipe locations and transfer the pipes from the old
peltier to the new peltier.
(6) Secure the new peltier onto bracket using screws removed in step (4).
(7) Fit the Peltier electrical connector into the ink system interface PCB.
EPT006508 Issue 2 April 2014 5-19

REPAIR
To Vent
To Make-up
Reservoir
Bracket
Fixing
screws
Bottom Pipe
A320i_0030.eps
From i-Tech
Module
A320i/A420i Peltier Kit
Ink System
rear Wall
Bracket
Fixing
screw
To
Vent
Fixing
screw
To Make-up
Pipe From i-Tech Reservoir
Module
A520i Peltier.eps
A520i Peltier Kit (Type4)
Peltier Replacement
Spares List: Peltier Kit (A320i/A420i) - 37751

Peltier Kit (Type 4) (A520i) - EPT011439
5-20 EPT006508 Issue 2 April 2014

REPAIR
Ink Temperature Sensor Replacement

Note: Tools required: Lint-free tissue to catch any escaping ink, 19mm
(3/4") spanner (see step (4)), protective clothing (especially
safety glasses).
(1) Remove power from the printer.
(3) Disconnect the temperature sensor connector at the ink system
interface PCB.
(4) Unscrew the temperature sensor and remove from the block.
(5) Clean the face of the block.
(6) Screw the replacement sensor into the block.
(7) Fit the temperature sensor connector into the ink system interface
PCB.
Temperature Sensor
Ink Management
Block
A320i_0027.eps
Ink Temperature Sensor Replacement
EPT006508 Issue 2 April 2014 5-21

REPAIR
Pressure Relief Valve (1psi) Refurbishment

Note: Tools required: Lint-free tissue to catch any escaping ink, 5mm
hex key (see step (4)), 6mm hex key (see step (5)), protective
clothing (especially safety glasses).
(3) Remove the level sensor module (see page 5-8).
(4) Use a 5mm hex key to undo the two ink block securing bolts and
carefully remove the ink block from the back plate.
(5) Use a 6mm hex key to unscrew the PRV assembly end cap from the
ink block.
(6) Remove the O-ring, ball and spring from the block.
(7) Clean all parts thoroughly (replace the spring if suspect). Clean the
recess in the block.
(8) Fit a new O-ring to the valve seat.
(9) Fit the ball and spring into the ink block and screw the PRV assembly
end cap in firmly. Do not use excessive force.
(10) Refit the ink block to the back plate.
(11) Replace the level sensor module (see page 5-8).
(13) Check the system for leaks when the printer is started up.
5-22 EPT006508 Issue 2 April 2014

REPAIR
Ball Spring
Seal
PRV Assembly
End Cap
A320i_0028.eps
1psi PRV Refurbishment
EPT006508 Issue 2 April 2014 5-23

REPAIR
Viscometer Replacement
Note: Tools required: Lint-free tissue to catch any escaping ink,
adjustable spanner (see step (5)), protective clothing (especially
safety glasses).
(3) Disconnect the viscometer wiring from the ink interface PCB.
(4) Pull the viscometer out of its clips by squeezing each tab and
releasing the clip.
(5) Disconnect the ink tubes from the viscometer and trim the used end
part (approx. 5-6mm) of the tubes, then transfer to the new
viscometer. The tubes must be connected so that when the new
viscometer is fitted into the clips, the tube connectors face the block
(see diagram), the wires must come out of the bottom of the
viscometer.
(6) Fit the new viscometer into the clips and connect the wiring to the ink
interface PCB.
Viscometer Tube Connector
Clips Tube Connector
A320i_0031.eps
Viscometer Replacement
Note: Ensure the viscometer is correctly orientated as shown in the

diagram.
5-24 EPT006508 Issue 2 April 2014

REPAIR
(8) Check the system for leaks when the printer is started up.
The replacement is now complete. Check for leaks when the printer is next
started up. If a viscometer fault is shown, ensure that the viscometer has
been fitted correctly.
EPT006508 Issue 2 April 2014 5-25

REPAIR
PRINT HEAD REPAIR

Print Head Cleaning
WARNING: The jet must be off for this procedure.
Note: Standard print head shown
(1) Remove the holster from the print head by pressing in the two holster
retaining clips and withdrawing the holster.
(2) Place the print head into the maintenance bracket.
(3) Remove the internal cover over the internal pipework and wiring by
gently squeezing the sides of the cover inwards and withdrawing
away from the print head.
Charge
Electrode
Deflector
Plates
A320i-0003.eps
Gutter
(4) Wash down the gutter. Dry the wet areas with lint-free tissue.
(5) If required, also wash down the deflector plates, avoiding wetting the
Charge Electrode.
5-26 EPT006508 Issue 2 April 2014

REPAIR
If the Charge Electrode needs cleaning:

(6) Undo the securing screw and pull the electrode gently away from its
mounting.
(7) Wet a piece of paper with wash and draw it through the slot in the
Charge Electrode. Any ink residue in the slot will stain the paper.
Wash the rest of the electrode.
(8) Draw some dry paper through the slot and dry the rest of the
electrode. Ensure that no traces of paper remain in the slot.
(9) Refit the Charge Electrode and tighten the securing screw.
Refit the print head into its holster.
EPT006508 Issue 2 April 2014 5-27

REPAIR
Print Head Cleaning (Duo)

The printer must be shut down. Fit the print head into the maintenance
holster.
(1) Wash down the area around the
two gutters. Dry the wet areas
with lint-free tissue.
(2) If required, also wash down the
deflector plates, avoiding wetting
the Charge Electrodes. Dry the
deflector plates.
The Duo printer has two charge
electrodes. If a Charge Electrode needs
cleaning: Securing
screw
(3) Undo the securing screw and pull
the electrode gently away from its
mounting.
(4) Wet a piece of paper with wash
Charge
and draw it through the slot in the Electrodes
Charge Electrode. Any ink residue
in the slot will stain the paper.
Wash the rest of the electrode. Securing
(5) Draw some dry paper through the Deflector screw
slot and dry the rest of the Plates
electrode. Ensure that no traces
of paper remain in the slot.
(6) Refit the Charge Electrode and
AD_0001.eps
tighten the securing screw.

Refit the print head into its holster.
5-28 EPT006508 Issue 2 April 2014

REPAIR
Jet Alignment
Note: The following procedures must only be carried out by Domino
trained personnel.
Jet Alignment Check
To check the jet alignment:
(1) Press in the two holster retaining clips and remove the holster by
gently pulling downwards.
(2) Attach the print head back into the fixing bracket if it has been
removed in the process.
(3) With the jet running, check the position that it enters the gutter as
shown in the following diagram. If incorrect, carry out the jet
alignment procedure on page 5-31.
EPT006508 Issue 2 April 2014 5-29

REPAIR
Drop Generator
(Generic drop
generator shown)
Jet Alignment in
Charge Electrode
Jet Alignment with

Deflector Plates
1mm
Pinpoint
1mm
Pinpoint
90% 75%
ID Jet
ID
Jet Alignment in Gutter
AM_0175
Jet to be set 25% of
gutter diameter from
gutter wall
Jet Alignments
5-30 EPT006508 Issue 2 April 2014

REPAIR
Jet Alignment Procedure
Locking Alignment
Print head Rear Screw Cam
AM_0043.tif
AM_0042.tif
Alignment
Screw (rear of
locking screw)
Gutter
Jet
AM_0044.tif
i-Tech_0036.eps
Ink Jet Alignment into Gutter
(1) Loosen the locking screw.

(2) Select Home > Settings > Diagnostics > Tests > Alignment. Use the
check box to toggle the jet to on (Valve Open).
(3) Adjust the screw at the print head rear so that the jet is in the centre
of the gutter, when viewed from the side.
(4) Adjust the cam so that the jet is just inside the left side of the gutter
when viewed from the front, tighten the locking screw when finished.
EPT006508 Issue 2 April 2014 5-31

REPAIR
Jet Alignment Procedure (Duo)

Print head Rear Locking Adjustment Side
Screws block adjustment
Screw
Forward/
Backwards
adjustment
Screws
Side
adjustment
Screw
Locking
Screws
APD_0010.eps
APD_0009.eps
Gutter
Jet
APD_0007.eps APD_0008.eps
Ink Jet Alignment into Gutter (Duo)
Note: Tools required: 1.5mm hex key.

(1) Using the hex key unscrew the rear locking screw so that it is flush
with the inside of the adjustment block.
(2) Select Home > Settings > Diagnostics > Tests > Alignment.
(3) Use the check boxes to select the jet to align (Valve 1 Open / Valve 2
Open) or Link Valves to turn on both jets.
(4) Using the front mounted Forwards/Backwards adjustment screw,
adjust the jet so it is in the centre of the gutter when viewed from the
side.
(5) Adjust the side adjustment screw so that the jet is just inside the left
side of the gutter when viewed from the front as shown on page 5-29.
(6) Re-tighten the back locking screw to lock the assembly.
(7) Repeat for the second jet if required.
5-32 EPT006508 Issue 2 April 2014

REPAIR
Charge Electrode
Replacement (Single Jet)
To replace the charge electrode:
(2) Isolate the printer from mains power.
(4) Remove the moulded cover over the internal pipework and wiring by
(5) Remove the wire box cover by removing the 4 securing screws
accessed from the back of the print head.
(6) Trace the wires from the charge electrode to their connections at the
conduit wiring in the upper part of the head (see page 5-48).
(7) Cut the heatshrink sleeving around the connections and disconnect
the electrode wires.
CAUTION: During the following steps, do not touch the charge
electrode mounting plate screws at the rear of the
chassis, behind the charge electrode. These screws
hold the plate in a preset position.
(8) Trace the wires to their cable gland in the bulkhead seal. Carefully
push the cable gland out of the bulkhead seal in the direction of the
charge electrode.
(9) Remove the single screw in the charge electrode and pull off the
charge electrode.
(10) Fit the new charge electrode onto the mounting pillars and secure
with the fixing screw. Ensure the charge electrode is correct for the
printer.
(11) Pass the charge electrode wiring along the print head chassis and
through the hole in the bulkhead seal (see step (8)) into the upper part
of the head. Carefully push the cable gland on the wiring into the
bulkhead seal.
(12) Fit heatshrink sleeving onto the charge electrode wires and connect
the wires into the conduit wiring (see step (6)). Use a heat gun to
tighten the heatshrink sleeving around the connectors.
(13) Re-pack the wiring into the wire box.
(14) Ensure the wire box seal is located correctly and refit the wire box
cover using the four screws.
EPT006508 Issue 2 April 2014 5-33

REPAIR
Note: When replacing the screws use a tight fitting magnetic

screwdriver with the screws attached pointing upwards. Insert
the screws with the holes facing downwards. “Lost” screws can
be retrieved by removing the back wire box moulding by
undoing the four screws that attach it to the chassis.
(15) Replace the moulded cover over the internal pipework and wiring and
replace the holster.
CAUTION: Take care when starting up the printer. If a new
charge electrode has been fitted, it may be
necessary to adjust its position. See page 5-36.
Replacement (Duo)
The printer must be shut down, isolated from mains power and the print
head removed from its holster.
Note: Tools Required: 1.5mm Hex key, Pozidrive screwdriver, thin
blade or small flat bladed screwdriver.
(1) Remove the cover and seal over the upper part of the head by
removing the six screws on the front and removing the cover. This
exposes the PCB.
(2) Remove the single screw in the charge electrode and pull off the
charge electrode from its mounting pillars.
(3) Remove the upper multi-pin connector from the PCB.
(4) Undo the two screws that secure the PCB in the upper part of the
head and pull the PCB away.
(5) Trace the wires from the charge electrode to their connections on the
PCB. As the charge electrode is detached from the head it is possible
to pull some cable into the working area if required.
(6) Remove the multi-pin connector from the bottom of the PCB.
(7) Using a thin blade or screwdriver lift the locating pin that secures the
thin wire connection in the multi-pin connector and withdraw the
connector.
(8) On the underside of the PCB, use the thin nosed pliers to pull the
charge electrode connector off the PCB. Use minimum force on the
connector to avoid damage to the connector and PCB.
(9) Trace the two wires to their cable gland in the bulkhead seal. Carefully
charge electrode.
(10) Remove the old charge electrode.
(11) Pass the new charge electrode wiring along the print head chassis
and through the hole in the bulkhead seal into the upper part of the
head. Carefully push the cable gland into the bulkhead.
5-34 EPT006508 Issue 2 April 2014

REPAIR
(12) Push the thicker wire into the PCB connector. Ensure it is securely
connected. Use minimum force on the connector to avoid damage to
the connector and PCB.
(13) Push the thin wire crimped connector into the multi-pin connector
until it clicks into position.
(14) Refit the upper and lower multi-pin connectors to the PCB and screw
the PCB back into the upper head compartment. Ensure that wires
are not trapped under the PCB.
(15) Fit the new charge electrode onto the mounting pillars and secure
with the fixing screw.
(16) Ensure the seal is located correctly and refit the cover over the upper
part of the head.
(17) Align the charge electrode as described on page 5-36.
EPT006508 Issue 2 April 2014 5-35

REPAIR
Alignment
Note: The Duo printer has two charge electrodes. Each can be
individually aligned following this procedure.
The printer must be shut down, but ready to run. A 1.5mm ball driver or hex
key will be required.
The charge electrode must be adjusted so that the ink jet is in the centre of
the charge electrode slot and runs parallel with the slot. Adjustment should
only be necessary when a charge electrode or the charge electrode
mounting is replaced. To correct a slight misalignment of the jet in the
charge electrode slot, it should only be necessary to start from step (8).
(2) Fit the print head into the maintenance bracket.
(4) Loosen the charge electrode fixing screw and lift the electrode off its
mounting pillars, clear of the jet position.
Note: For Duo printers, use the check boxes to select the jet to align
(Valve 1 Open / Valve 2 Open) or Link Valves to turn on both jets.
Charge Electrode Mounting

Plate Securing Screws
A320i_0037.eps Charge Electrode Adjustment
5-36 EPT006508 Issue 2 April 2014

REPAIR
APD_0003.eps
Charge Electrode Mounting
Plate Securing Screws
Duo Charge Electrode Adjustment
(6) Carefully slide the charge electrode onto its mounting pillars,
watching the ink jet and its position in the charge electrode slot. If the
ink jet collides with the charge electrode, pull off the electrode and
adjust the position of the mount as in the next step.
Note: If at any time ink loss is sufficient to cause a gutter fault, the jet
will stop automatically. Clean the print head and restart the jet.
This procedure can be carried out as instructed in the Jet
Alignment Option which stops the gutter fault occurring. Refer
to page 5-29 for single jet printers and page 5-32 for Duo
printers.
(7) At the rear of the print head, slacken the screws securing the charge
electrode mount. Move the charge electrode to a position where it is
possible to slide the charge electrode onto its mounting pillars
without contact with the ink jet. Tighten the mount securing screws
sufficiently to secure the charge electrode.
(8) Inspect the position of the ink jet in the charge electrode slot. With the
mounting plate fixing screws sufficiently loose to allow movement of
the charge electrode, adjust the electrode until the ink jet is in the
correct position in the slot.
(9) At the rear of the print head, tighten the mounting plate fixing screws.
Re-check the position of the jet in the charge electrode slot.
The adjustment is now complete. If necessary clean the print head.
EPT006508 Issue 2 April 2014 5-37

REPAIR
Deflector Plates
Replacement (Single Jet and Pinpoint)
The printer must be shut down.
To replace the deflector plate:
(3) Remove the moulded cover over the upper internal pipework and
wiring by gently squeezing the sides of the cover inwards and
withdrawing away from the print head.
Deflector Plate
Standard Pinpoint
A300i_0038.eps
Deflector Plate Replacement Ai_0074.eps
Note: Charge electrode removal will assist in removal of the deflector

plate.
(5) Trace the wires from the deflector plates to their connections at the
the deflector plate wires.
deflector plates.
(8) Remove the screws securing the deflector plates to the chassis and
remove the plates from the head.
(9) Insert the new deflector plates and wiring into the head.
5-38 EPT006508 Issue 2 April 2014

REPAIR
(10) Fit each deflector plate to the chassis and fit and tighten its securing
screws.
(11) Pass the deflector plate wiring along the print head chassis and up
through the hole in the bulkhead seal (see step (7)) into the upper part
of the head. Carefully push the cable gland on the wiring into the
bulkhead seal.
(12) Fit heatshrink sleeving onto the deflector plate wires and connect the
wires into the conduit wiring (see step (5)). Use a heat gun to tighten
the heatshrink sleeving around the connectors.
(13) Ensure seal is located correctly and refit the cover over the upper part
of the head.
(14) Check the alignment of the plates to the ink jet and adjust if
necessary as follows as described “Alignment (Single Jet and
Pinpoint)” on page 5-42.
EPT006508 Issue 2 April 2014 5-39

REPAIR
Replacement (Duo)
The printer must be shut down and isolated from the mains supply and the
print head removed from its holster.
Note: Tools and materials required: Pozidrive screwdriver, 1.5mm hex
key, heat gun, heat shrink.
removing the six screws on the front and removing the cover.
Deflector Plates
APD_0006.eps
Removing the Deflector Plates

(2) Remove the two drop generator multi-pin connectors and the top
multi-pin connector from the PCB and undo the two Pozidrive screws.
Lift the PCB away from the head to expose the internal wiring.
(3) Trace the wires from the deflector plates to their connections at the
the deflector plate wires.
(5) Trace the wires to their cable gland in the bulkhead seal. Carefully pull
the cable gland out of the bulkhead seal in the direction of the
deflector plates.
(6) Remove the screws securing the deflector plates to the chassis and
remove the plates from the head.
(7) Insert the new deflector plates and wiring into the head.
(8) Fit each deflector plate to the chassis and fit and tighten its securing
screws.
(9) Pass the deflector plate wiring along the print head chassis and up
through the hole in the bulkhead seal (see step (5) into the upper part
of the head.
Note: The deflector plate wires carry high voltages. To avoid the high
voltage circuit tripping out it is important to avoid a condition
where a wire exiting a deflector plate contacts an adjacent
deflector plate.
(10) Carefully push the wiring through the bulkhead cable gland.
5-40 EPT006508 Issue 2 April 2014

REPAIR
(11) Fit two 65mm lengths of heatshrink sleeving onto each deflector plate
wire.
(12) Connect the wires into the conduit wiring (see step (4)).
(13) Place a length of heatshrink sleeving centrally over one connector
and use a heat gun to tighten the heatshrink sleeving. Use the
minimum heat setting that will satisfactorily shrink the heatshrink
sleeving.
(14) Place the second length centrally over the same connector and
repeat step (13) to give two layers of heatshrink.
(15) Repeat for the other deflector plate wire.
(16) Re-connect the multi-pin connectors to the PCB and secure the PCB
into the head with the two Pozidrive screws. Ensure that wires are not
trapped under the PCB.
of the head.
(18) Align deflector plates as described in “Alignment (Duo)” on page 5-43.
EPT006508 Issue 2 April 2014 5-41

REPAIR
Alignment (Single Jet and Pinpoint)

Note: Alignment of Pinpoint plates only requires that the plates are
level.
(1) Place the print head in the mounting bracket and switch the printer
on.
(3) With the jet correctly aligned in the gutter, set the negative (right hand)
plate 1mm away from and parallel to the jet.
(4) Turn the jet off, and align the positive (left hand) plate to the negative
plate as follows:
(a) The top of the plate should be 4mm from the negative plate.
(b) The bottom of the plate should be 6mm from the negative plate.
(c) If aligning pinpoint plates, the positive plate should be parallel
and 4mm away from the negative plate.
5-42 EPT006508 Issue 2 April 2014

REPAIR
Alignment (Duo)
Note: A special setting jig, Domino part number 9-0110147 should be
used to align the deflector plates. If this is not available carry out
the alignment as follows.
(1) Place the print head in the mounting bracket and switch the printer
on.
(2) Select Home > Settings > Diagnostics > Tests > Alignment.
(3) Use the check boxes to select the deflector plate to align (Valve 1
Open / Valve 2 Open) or Link Valves to turn on both jets.
(4) With the left jet correctly aligned in the gutter, check that the middle
plate is 1mm away from and parallel to the jet.
(5) Align the left hand plate to the middle plate as follows:
(a) The top of the plate should be 4mm from the middle plate.
(b) The bottom of the plate should be 6mm from the middle plate.
(6) Align the right plate so that it is 1mm away from and parallel to the
right jet.
If using the setting jig, proceed as follows:
Note: The central plate is the alignment reference and is not
adjustable.
(1) With the printer on, switch on the jets only as described above in
step (1) to step (3).
(2) With the left jet correctly aligned in the gutter, check that the middle
plate is 1mm away from and parallel to the jet.
(3) Switch the jets off.
(4) Place the jig between each outer plate and the inner plate and press
the outer plate so it touches the jig.
(5) Tighten the screws and replace the jig. It is important that the fit is not
loose but that the jig fits with only light pressure.
EPT006508 Issue 2 April 2014 5-43

REPAIR
Nozzle Plate Removal and Cleaning

WARNINGS: (1) Never start the printer with the nozzle plate
removed.
(2) Under certain fault conditions, the ink in the feed
tubes and drop generator could remain under
pressure when the printer is switched off.
To protect against escaping ink, place tissue
around the nozzle plate before releasing the
securing screws, or around an ink feed tube
junction before disconnection.
CAUTION: In the following procedures, except where specified,
do not touch the head valve plunger or the nozzle
jewel (in the middle of the nozzle plate) with the
fingers.
Standard Print Head
Remove the nozzle plate as follows:
Captive Screws
Drop Generator
Chassis
O-ring
Nozzle Plate
A320i_0042.eps
Removing the Nozzle Plate
(4) At the rear of the print head, unscrew the two captive screws
(contained within the black rubber grommets) securing the drop
generator.
5-44 EPT006508 Issue 2 April 2014

REPAIR
(5) Pull the drop generator gently away from the chassis sufficiently to
allow access to the nozzle plate screws. Avoid pulling on the wiring.
(6) Remove the four screws securing the nozzle plate. Pull the nozzle
plate off its locating pins and remove.
To clean the nozzle, put the nozzle plate into a clean beaker filled with the
appropriate wash. Stand the beaker in an ultrasonic bath filled with water.
Switch on the ultrasonic bath and clean the nozzle plate for not more than
10 minutes. If the nozzle is to be changed, ensure that the new nozzle is the
correct type. Replace the nozzle plate as follows:
(7) Wash the face of the drop generator and the tip of the head valve
plunger where it projects from the drop generator. Gently press the tip
of the plunger into the drop generator to ensure that it moves freely.
(8) Ensure that the O-ring is in place on the face of the drop generator,
then fit the nozzle plate to the drop generator. The plate must be the
correct way round so that the screw holes correspond and the plate
fits onto the locating pins. Tighten the screws as far as possible.
(9) Refit the drop generator onto its mounting, ensuring that it is correctly
fitted onto the locating pins. At the rear of the head, tighten the two
securing screws.
EPT006508 Issue 2 April 2014 5-45

REPAIR
XS Print Head
Note: A torque tool is required for fitting the nozzle assembly.
Remove the nozzle as follows:
O-ring
Captive Screws
Drop Generator
Crystal
Tag
Crystal
Chassis Insulator
Sleeve
Body
Removing the Nozzle Plate - XS Print Head.eps

Nozzle
Assembly
Removing the Nozzle Assembly - XS Print Head

generator.
allow access to the nozzle assembly. Avoid pulling on the wiring.
(6) Holding the drop generator, use an 8mm spanner to unscrew the
nozzle assembly from the drop generator.
5-46 EPT006508 Issue 2 April 2014

REPAIR
(7) Carefully withdraw the nozzle and crystal assembly from the drop
generator.
o-ring
(8) Carefully remove the o-ring from the nozzle assembly.

CAUTION: Always remove the o-ring before removing the
piezo. Failure to do this can result in a broken
crystal.
(9) Gently remove the piezo crystals and tag from the nozzle assembly.
Tag Insulator
Crystal Sleeve
(10) Remove the insulator sleeve

To clean the nozzle, put into a clean beaker filled with the appropriate wash.
Stand the beaker in an ultrasonic bath filled with water. Switch on the
ultrasonic bath and clean the nozzle for not more than 10 minutes. If the
nozzle is to be changed, ensure that the new nozzle is the correct type.
Replace the nozzle assembly as follows:
(11) Replace the insulator sleeve.
(12) Fit the first crystal, noting that the copper side should be uppermost,
then refit tag and second crystal, noting that the copper side should
be downwards.
Copper Copper
Crystal Side Sides
together
(13) Replace the o-ring.

(14) Carefully refit the nozzle assembly - note that this should be tightened
to 0.7Nm.
securing screws.
EPT006508 Issue 2 April 2014 5-47

REPAIR
Drive Rod Replacement

Standard Print Head
Replace the drive rod as follows:
Note: Special drive rod clamp nut and drop generator spanners will be
required.
(5) Trace the wire from the drive rod to its connection at the conduit
wiring in the wire box.
Wire Box Cover
Connector
Sleeving
Connector
Securing Screw
a320i_0039.eps
Drive Rod Wiring
(6) Cut the heatshrink sleeving around the connection and disconnect
the drive rod wire.
5-48 EPT006508 Issue 2 April 2014

REPAIR
(7) Cut off the connector on the drive rod wire. Pull the wire back through
the cable gland (which it shares with other wires) to the drive rod.
CAUTION: The following steps should be carried out using a
drive rod spanner and a drop generator spanner.
Do not rely on the attachment of the drop generator
to the print head chassis for support.
(8) Carefully pull off the drive rod cap and, using drive rod and drop
generator spanners, remove the drive rod nut from the drop generator
and pull out the drive rod. Retrieve the cap and clamp nut for future
use.
Drive Rod Cap
Drive Rod Clamp Nut
Drive Rod
O-ring
A320i_0041.eps
Removing the Drive Rod
(9) Clean the recess in the drop generator and replace the drive rod
O-ring.
(10) Fit the drive rod clamp nut and cap over the drive rod wire. Fit the
drive rod into the drop generator and tighten the clamp nut firmly but
not excessively. Refit the drive rod cap.
(11) Pass the drive rod wire through the cable gland (see step (7)) into the
upper part of the head.
(12) Fit a new connector to the drive rod wire and fit a new piece of
heatshrink sleeving onto the drive rod wire.
(13) Connect the drive rod wire into the conduit wiring and use a heat gun
to tighten the sleeving over the connectors.
screwdriver with the screws attached pointing upwards.
EPT006508 Issue 2 April 2014 5-49

REPAIR
Insert the screws with the holes facing downwards. “Lost”

screws can be retrieved by removing the back moulding by
undoing the four screws that attach it to the chassis.
Crystal Replacement
XS Print Head
Replace the Crystal as follows:
Note: A torque tool is required for fitting the nozzle assembly.
Remove the nozzle assembly as follows:
O-ring
Captive Screws
Drop Generator
Crystal
Tag
Crystal
Chassis Insulator
Sleeve
Body
Removing the Nozzle Plate - XS Print Head.eps

Nozzle
Assembly
Removing the Nozzle Assembly - XS Print Head

generator.
allow access to the nozzle assembly. Avoid pulling on the wiring.
(6) Holding the drop generator, use an 8mm spanner to unscrew the
nozzle assembly from the drop generator.
5-50 EPT006508 Issue 2 April 2014

REPAIR
(7) Carefully withdraw the nozzle and crystal assembly from the drop
generator.
o-ring
(8) Carefully remove the o-ring from the nozzle assembly.

CAUTION: Always remove the o-ring before removing the
piezo. Failure to do this can result in a broken
crystal.
(9) Gently remove the piezo crystals and tag from the nozzle assembly.
Tag Insulator
Crystal Sleeve
(10) Remove the insulator sleeve

Replace the crystals as follows:
(11) Replace the insulator sleeve.
(12) Fit the first crystal, noting that the copper side should be uppermost,
then refit tag and second crystal, noting that the copper side should
be downwards.
Copper Copper
Crystal Side Sides
together
(13) Replace the o-ring.

(14) Carefully refit the nozzle assembly - note that this should be tightened
to 0.7Nm.
securing screws.
EPT006508 Issue 2 April 2014 5-51

REPAIR
Drop Generator Replacement

Standard Print Head
Replace the drop generator as follow:
(5) Trace the wires from the drive rod, the head solenoid valve, heater,
thermal sensor and earth tag to their connections in the upper part of
the head (see page 5-48).
Blue Bleed Pipe
Captive Screws
(Rear of Chassis)
Drop Generator
Green Flush Pipe
A320i_0043.eps
Red Feed Pipe
Thermal Sensor
Drop Generator Removal
the wires.
(7) Trace the wires to their cable glands in the bulkhead seal. Carefully
push the cable glands out of the bulkhead seal in the direction of the
drop generator.
(8) At the rear of the print head, unscrew the two screws securing the
drop generator. These screws are captive and will remain in place.
When the drop generator is free, remove it from the print head.
5-52 EPT006508 Issue 2 April 2014

REPAIR
Note: Before removing the pipes in the following step, ensure that
enough pipe will remain after trimming.
Note: Make a note of the pipe colour locations before removing the
pipes.
(9) Carefully cut across the top of the barbs on the drop generator to
remove the pipes.
(10) On the drop generator, remove the four screws securing the nozzle
plate. Pull the nozzle plate off its locating pins and remove to a clean,
safe place.
(11) Cut off the connector on the drive rod wire. Pull the wire back through
the cable gland (which it shares with other wires) to the drive rod.
CAUTION: The following steps should be carried out using a
drive rod spanner and a drop generator spanner.
(12) Carefully pull off the drive rod cap and, using drive rod and drop
generator spanners, remove the drive rod nut from the drop generator
and pull out the drive rod. Retrieve the cap and clamp nut for future
use.
(13) Fit the drive rod clamp nut and cap over the drive rod wire. Fit the
drive rod into the replacement drop generator and tighten the clamp
nut firmly but not excessively. Refit the drive rod cap.
(14) Pass the drive rod wire through the cable gland and fit a new
connector.
(15) Fit the drop generator into the print head (but do not secure with the
fixing screws) and pass the wires up through the bulkhead seal into
the upper part of the head. Carefully push the cable glands on the
wiring into the bulkhead seal.
Note: In the following step, ensure that the pipes cover both of the
barbs.
(16) Using pipe cutters to ensure a clean square cut, trim the pipes
removed in step (9) and push over the barbs, for pipe positions see
diagram on page 5-52.
(17) Clean the nozzle and replace.
(18) Fit the drop generator into position and secure with the fixing screws.
(19) Fit heatshrink sleeving over the wires in the wire box and connect the
wires to the conduit wiring. Use a heat gun to tighten the heatshrink
over the connectors.
EPT006508 Issue 2 April 2014 5-53

REPAIR
be retrieved by removing the back moulding by undoing the four

screws that attach it to the chassis.
The drop generator replacement is now complete. Check the jet alignment
(see page 5-29) when the printer is next started up.
XS Print Head
Replace the drop generator as follow:
(5) Trace all wires from the drop generator (crystal tag, head solenoid
valve, heater, thermal sensor, and earth tag) to their connections in
the upper part of the head (see page 5-50).
Captive Screws
(Rear of Chassis)
Drop Generator
Thermal Sensor
Drop generator - XS Print Head
Drop Generator Removal - XS Print Head

the wires.
(7) Trace the wires to their cable glands in the bulkhead seal. Carefully
push the cable glands out of the bulkhead seal in the direction of the
drop generator.
5-54 EPT006508 Issue 2 April 2014

REPAIR
(8) At the rear of the print head, unscrew the two screws securing the
drop generator. These screws are captive and will remain in place.
When the drop generator is free, remove it from the print head.
Note: Before removing the pipes in the following step, ensure that
enough pipe will remain after trimming.
Note: Make a note of the pipe colour locations before removing the
pipes.
(9) Carefully cut across the top of the barbs on the drop generator to
remove the pipes.
(10) Fit the drop generator into the print head (but do not secure with the
fixing screws) and pass the wires up through the bulkhead seal into
the upper part of the head. Carefully push the cable glands on the
wiring into the bulkhead seal.
Note: In the following step, ensure that the pipes cover both of the
barbs.
(11) Using pipe cutters to ensure a clean square cut, trim the pipes
removed in step (9) and push over the barbs, for pipe positions see
diagram on page 5-52.
(12) Fit the drop generator into position and secure with the fixing screws,
ensuring the locating dowels are correctly located into the chassis.
(13) Fit heatshrink sleeving over the wires in the wire box and connect the
wires to the conduit wiring. Use a heat gun to tighten the heatshrink
over the connectors.
The drop generator replacement is now complete. Check the jet alignment
(see page 5-29) when the printer is next started up.
EPT006508 Issue 2 April 2014 5-55

REPAIR
Drop Generator Replacement (Duo)

The printer must be shut down using a Sequence Off involving a full flush.
Fit the print head into the maintenance holster.
Note: Tools required: 1.5mm hex key, Pozidrive screwdriver, 3mm nut
spinner, thin nosed pliers, container to hold small parts.
WARNING: The printer must be shut down using a Sequence
Off before carrying out this procedure.
Cover Seal
Cover Screws x 6
Manifold Screws
(2 per Drop Generator)
APD_0012.eps
Cover and Manifold Removal
5-56 EPT006508 Issue 2 April 2014

REPAIR
Alignment
adjustment
Screw
Mult-Pin Connector
Tensioning
Spring
Securing Nut
Cable Gland
Insulating
Washer
Insulating
Spacer
Right Drop
Generator
(Jet 2)
APD_0011.eps
Drop Generator Removal
Removal
removing the six screws on the front and pulling the cover and seal
away. This exposes the PCB.
(2) Remove the multi-pin connector for the drop generator from the PCB.
(3) Using a screwdriver or similar implement, push the cable gland
downwards through the bulkhead and out from the circuit board
compartment.
(4) Feed the multi-pin connector through the hole and out of the circuit
board compartment.
(5) Using the 1.5mm hex key, undo the two screws that secure the drop
generator manifold. Remove the manifold and push the feed pipes
upwards to clear the drop generator assembly.
(6) Using a nut spinner remove the drop generator securing nut and
insulating washer from the rear of the print head.
EPT006508 Issue 2 April 2014 5-57

REPAIR
(7) Using the 1.5mm hex key, undo the forwards/backwards alignment
adjustment screw, the side adjustment screw and the locking screw
until they are flush with the inside of the adjustment block (see
page 5-32).
(8) Using a pair of thin nosed pliers unclip the tensioning spring from the
drop generator.
(9) The drop generator can now be removed by pushing the securing bolt
out from the print head, clear of the insulating spacer, and pulling
downwards away from the adjustment block. Ensure the insulating
spacer remains in position.
Replacement
(1) Slide the alignment end of the drop generator into the adjustment
block.
(2) Feed the securing shaft into the insulating spacer in the print head.
This may require gentle bending to align the hole with the spacer.
Push the securing shaft fully home.
(3) Insert the spring into the securing hole.
(4) Attach the insulating spacer and securing nut to the securing shaft
and gently tighten.
(5) Attach the manifold to the drop generator and secure using the two
hex screws.
(6) Feed the multi-pin connector through the hole in the bulkhead into the
upper part of the head and plug into the PCB.
(7) Push the cable gland into the hole.
(8) Tighten the forwards/backwards alignment screw so that the drop
generator is positioned approximately mid way in the adjustment
block.
(9) Tighten the sideways adjustment screw with respect to the note
below.
Note: Following installation of the drop generator, it will require
alignment. To minimize the spillage of ink, it is advised to
position the jet to miss the gutter and pass through the printing
slot in the base where the ink can be caught by a container
suspended under the print head. With this arrangement the jet
can be incrementally aligned to the correct position.
(10) The drop generator is now installed and will require alignment as
described on page 5-43.
5-58 EPT006508 Issue 2 April 2014

REPAIR
Thermal Sensor Replacement

Standard Print Head
To replace the thermal sensor:
(5) Trace the wires from the thermal sensor up to their connections to the
the thermal sensor wires.
Wire Box Cover
Connector
Sleeving
Connector
Thermal Sensor
Securing Screws
Therman Sensor removal 5-53

Thermal Sensor Removal
(7) Cut off the connectors on the thermal sensor wires. Pull the wires
back through the cable gland (which it shares with other wires) to the
thermal sensor.
(8) Unscrew the sensor and remove from the drop generator.
(9) Screw the replacement thermal sensor into the drop generator.
(10) Pass the thermal sensor wires through the cable gland (see step (7))
into the wire box.
EPT006508 Issue 2 April 2014 5-59

REPAIR
(11) Fit a new connectors to the thermal sensor wires and fit a new piece
of heatshrink sleeving onto the wires.
(12) Connect the thermal sensor wires into the conduit wiring and use a
heat gun to tighten the sleeving over the connectors.
5-60 EPT006508 Issue 2 April 2014

REPAIR
Strobe Assembly Replacement

Standard and XS Print Head
To replace the strobe assembly:
(5) Trace the wires from the strobe to their connections at the conduit
wiring in the wire box (see page 5-48).
the strobe assembly wires.
drop generator.
The strobe is part of the charge electrode mount, and therefore it is the
mount which must be replaced as follows:
(8) Remove the screw securing the charge electrode and lift off the
electrode.
(9) At the rear of the print head, remove the screws securing the charge
electrode mount.
Screw Drop Generator Mount
Strobe Assembly
Strobe Assembly
Fixing Screws Pivot
A320i_0044.eps
Strobe Removal
(10) Unscrew the screws securing the drop generator and lift the drop
generator away from the head.
(11) Remove the screw at the rear of the print head.
(12) Remove the charge electrode mount from the print head.
EPT006508 Issue 2 April 2014 5-61

REPAIR
(13) Fit the new charge electrode mount into the head and refit the
securing screws. Note that when the repair is complete, it will be
necessary to re-align the charge electrode.
(14) Refit and secure the drop generator.
(15) Refit and secure the charge electrode.
(16) Fit the strobe wires to pass through the bulkhead seal into the wire
box. Carefully push the cable gland on the wiring into the bulkhead
seal.
(17) Fit a heatshrink sleeving onto the charge electrode wires and connect
the wires into the conduit wiring. Use a heat gun to tighten the
heatshrink sleeving around the connectors.
(21) Charge electrode alignment will need to checked. Refer to page 5-36.
Pinpoint Print Head
The Pinpoint strobe assembly is mounted onto the charge electrode carrier,
therefore replacement is as follows:
Follow the above procedure to step (5), then continue as below:
(1) Remove the screw securing the strobe assembly to the charge
electrode carrier, and remove the strobe assembly.
(2) Fit a new strobe assembly, follow the above procedure from step (16).
Charge Electrode Mount
Strobe Assembly
Strobe Assembly
Fixing Screw
A320i_0052.eps
Strobe Removal
5-62 EPT006508 Issue 2 April 2014

REPAIR
Gutter Pipe and Sensor Replacement

Standard Print Head
To replace the gutter pipe and sensor:
(3) Remove the moulded cover over the upper internal pipework and
wiring by gently squeezing the sides of the cover inwards and
withdrawing away from the print head.
(5) Trace the wires from the gutter sensor to their connections at the
(6) Cut off the connector on the gutter sensor wire. Pull the wire back
through the cable gland (which it shares with other wires) to the gutter
sensor.
Gutter Clamp
Gutter Pipe and
Sensor
Screws
A320i_0045.eps
Removing the Gutter pipe and Sensor

(7) Remove the outer heatshrink from the gutter sensor pipe, near the
bulkhead seal.
(8) Remove the two screws securing the gutter clamp, and remove the
gutter clamp.
Note: The gutter pipe may come out with the gutter clamp.
EPT006508 Issue 2 April 2014 5-63

REPAIR
(9) Disconnect the gutter sensor pipe at its connection to the conduit
gutter tube and remove the gutter pipe and gutter sensor from the
print head as a single assembly. Once removed, the gutter pipe and
the sensor can be split and either can be replaced as follows.
(10) Remove the outer heatshrink and separate the sensor from the gutter
pipe at its junction with the gutter pipe.
(11) Remake the assembly with a replacement gutter block or gutter
sensor as required.
(12) Push the gutter pipe into the sensor tube up to the start of the bend.
Ensure that the gap X between the ends of the gutter and sensor
tubes is 5±1mm (0.20"0.04") or 3mm (0.12") for pinpoint. Check that
there is no damage to the insulation covering the gutter sensor.
Gutter Heatshrink Sensor

Pipe Gap
X
AM_0057.eps
Gutter Sensor Gap
(13) Refit the assembly into the print head by reversing step (6) to step (9)).
(14) Fit a new connector and heatshrink sleeving onto the gutter sensor
wires and connect the wires into the conduit wiring (see step (6)). Use
a heat gun to tighten the heatshrink sleeving around the connectors.
of the head.
The replacement is now complete. Note that to work correctly, the gutter
sensor must be completely electrically isolated except for its wiring
connections. Check the sensor to ensure that at no point does the metal
inner tube of the sensor make electrical contact with the chassis or any
earthing point.
Carry out the jet alignment with the gutter procedure (see page 5-29), and if
necessary the deflector plate alignment (see page 5-42).
5-64 EPT006508 Issue 2 April 2014

REPAIR
Holster Retaining Clip Replacement

Standard Print Head
To replace a broken holster clip:
(1) Shut the printer down.
(2) If not already removed, remove the holster by releasing the remaining
holster retaining clip by pressing it inwards and withdraw the holster.
(3) Remove the wire box dovetail moulding by undoing the four inner
securing screws that attach it to the chassis.
(4) Withdraw the back wire box dovetail moulding.
(5) The broken clip can then be lifted off its securing post and replaced.
(6) Replace the rear moulding and replace the four securing screws.
Tighten until resistance is felt. Do not overtighten.
Securing
screws
Wire box
dovetail
Holster
retaining clip
A320i_0047
.eps
EPT006508 Issue 2 April 2014 5-65

REPAIR
ELECTRONIC SYSTEM REPAIRS

WARNING: Electrical power to the printer must be
disconnected before opening the electronics
compartment and during any work on the
electronics system.
CAUTION: Electrostatic discharge precautions must ALWAYS
be taken when entering the electronics
compartment to avoid damage to the components.
Access
The electronics compartment is accessed from a hinged door at the back of
the printer. To open the door use a large Posidrive screwdriver (4mm Hex
Key on A520i) to release the securing latch.
The electronics compartment contains the following:
• Power supply*
• Sub rack containing the Main PEC and SBC*
• Standard Interface Board*
• Fan
• Ink interface PCB
• Ink Pump with motor controller
* Mounted on rear door.
5-66 EPT006508 Issue 2 April 2014

REPAIR
Power Supply Unit Replacement

(1) Open the electronics compartment rear door.
(2) Unpack the new PSU and note the wires and connectors. This will
assist in the correct replacement of the PSU.
(3) Unplug the +ve and –ve 4.2kV wires and the mains cable from the
PSU.
(4) Unplug the PSU cable from the backplane (unclip from any cable
clips).
(5) Unscrew the 3 x M4 nuts using a 7mm nut spinner.
(6) Pull the PSU away from the studs.
Replacement is the reverse procedure.
Power Supply
Retaining Nuts
A320_0068.eps Power Supply Unit Replacement (A320i shown)
Note: Ensure the +ve and –ve 4.2kV wires are routed away from all
ribbon cables as the high voltages can interfere with information
carrying cables.
EPT006508 Issue 2 April 2014 5-67

REPAIR
Fuse Replacement
The power must be removed and the
electronics compartment open.
This fuse serves the Alarm Port and can
be found on the Standard Interface
PCB.
Fuse F1 is a 20x5 (T)1A H (240V).
Each fuse is protected by a small cover.
(1) Pull off the fuse cover.
(2) Pull the fuse out of the fuse holder.
(3) Push a replacement fuse into the
fuseholder and replace the cover.
Fuse F1 A320i_0057.eps
Fuse Replacement
5-68 EPT006508 Issue 2 April 2014

REPAIR
Standard Interface PCB Replacement

The standard interface PCB is located in the top area of the electronics
compartment door.
Standard
Interface
PCB
A320i_0058.eps
A320i/A420i
Standard
Interface
PCB
A520i
Standard Interface PCB Replacement
The power must be removed and the electronics compartment door open.
(1) From the standard interface, remove the ribbon cable to the
backplane and the USB cable to the USB connector.
(2) At the outside of the door, remove the four retaining rings that secure
the beacon, alarm and the 2 product detector connectors. Take care
not to lose the rubber seals around the connectors.
(3) Pull the PCB away from the locating studs and away from the door.
EPT006508 Issue 2 April 2014 5-69

REPAIR
SVGA Overlay Touchscreen Replacement

(A320i, A420i only)
Power must be removed from the printer.
(1) Open the ink compartment door and undo the 2 self tapping screws
from under the front panel at the front of the printer.
(2) Open the electronics compartment door and undo the 5 self tapping
screws from under the top panel at the back of the printer.
(3) Remove the EMC cover securing screws that attach it to the internal
electronics compartment chassis.
(4) Remove the 5 securing screws that attach the EMC cover to the front
panel and move the cover away.
Overlay Touchscreen
Touchscreen Ribbon Cable
User Interface PCB
EMC Cover
A320i_0062.eps
SVGA Touchscreen Overlay Replacement
(5) Remove the cable from the User Interface PCB assembly that
connects it to the main PCB rack.
(6) Lift the front panel off the printer.
(7) Remove the Overlay Touchscreen ribbon cable connector from the
User Interface PCB.
(8) Peel the old Overlay Touchscreen from the front panel. Note the
routing of the ribbon cable. Clean any residue of old adhesive from
the front panel.
Note: Ensure the area where the Touchscreen adheres to the front
panel is clean and free from residue of old adhesive and is free
of oil and grease.
5-70 EPT006508 Issue 2 April 2014

REPAIR
(9) Remove the protective backing from the replacement Overlay

Touchscreen.
(10) Route the ribbon cable into the front panel.
(11) Stick the Overlay Touchscreen to the front panel.
(12) Replace the Touchscreen ribbon cable into the User Interface PCB.
EPT006508 Issue 2 April 2014 5-71

REPAIR
SVGA Invertor PCB and Cable Assembly

Replacement (A320i, A420i only)
(1) Remove the front panel as described on page 5-70, step (1) to
step (6).
(2) Unplug the Inverter Interface cable from the Inverter PCB.
(3) To remove the Inverter Interface cable for replacement, unplug it from
the User Interface PCB.
Inverter Interface
Cable
User Interface PCB
A320i_0063.eps
Inverter PCB
Fixing Screws
A320i_0064.eps
Inverter PCB and Cable Assembly Replacement
(4) Remove the securing screws, then remove the Inverter PCB.
5-72 EPT006508 Issue 2 April 2014

REPAIR
SVGA User Interface PCB and Lead

Replacement (A320i, A420i only)
(1) Remove the front panel as described on page 5-70, step (1) to
step (6).
(2) Unplug the SVGA Display Lead from the User Interface PCB.
(3) Unplug the Inverter Interface Cable from the User Interface PCB.
SVGA Display Lead
A320i_0066.eps
User Interface PCB
Fixing Screws
A320i_0065.eps
Inverter PCB and Cable Assembly Replacement
(4) Remove the securing screws and remove the User Interface PCB.
(5) If the SVGA Display Lead is to be replaced, unplug it from the SVGA
screen assembly.
EPT006508 Issue 2 April 2014 5-73

REPAIR
A520i User Interface PCB Replacement

(1) Open the electronics compartment.
(2) Note the relative positions of the cables on the User Interface PCB.
(3) Unplug the 5 x cables from the User Interface PCB.
(4) Remove the securing screws.
A520i User
Interface PCB
A520i User Interface PCB
(5) At the outside of the Electronics compartment door, remove the 2 DVI
cable stand offs and remove the User Interface PCB
(6) Replacement is the reverse procedure.
5-74 EPT006508 Issue 2 April 2014

REPAIR
Ink System Interface PCB Replacement
Ink System
Interface
PCB
Fixing Screws
A320i_0067.
eps
Ink System Interface PCB Replacement - A320i/A420i
Ink System
Interface
PCB
Fixing Bulkhead PCB

Screws
Ink System Interface PCB Replacement - A520i

The power must be removed and the ink and electronics compartments
open.
In the ink cabinet:
(2) Note the relative positions of the cables on the Ink Interface PCB.
(3) Disconnect the cables from the ink system interface PCB.
EPT006508 Issue 2 April 2014 5-75

REPAIR
In the electronics cabinet:

(1) Note the relative positions of the cables on the Ink Interface PCB.
(2) Disconnect the cables from the ink system interface PCB.
(3) Remove the four securing screws (including the earth strap) and lift
away the ink system interface PCB.
A520i Bulkhead PCB Replacement
Ink System
Interface
PCB
Bulkhead PCB
Fixing
Screws
A520i Bulkhead PCB Replacement

In the ink cabinet:
(2) Disconnect the cable from the Bulkhead PCB.
In the electronics cabinet:
(1) Disconnect the cable from the ink system interface PCB.
(2) Remove the four securing screws (including the earth strap) and lift
away the ink system interface PCB.
5-76 EPT006508 Issue 2 April 2014

REPAIR
Electronics Subrack Replacement

The power must be removed and the electronics compartment open.
(1) Disconnect all cables to the top of the subrack, including: Cat 5,
Ethernet, User Interface, Standard Interface and PSU connectors.
Note the position of removed connectors to assist in their
replacement.
(2) Remove the subrack by turning the securing the clip a 1/4 turn and
lifting it clear of the retaining clips.
(3) The remaining connectors can now be removed (Fan, Ink System
Interface, Phase, Gutter, EHT and charge coaxes and conduit). Note
the position of removed connectors to assist in their replacement.
(4) Swap the PCBs (SBC and PEC PCBs) from the old subrack into the
new subrack. PCBs are removed by pulling the black levers
backwards and pulling the PCB clear. Make sure connectors and
cables are clear of the PCB during the removal and replacement
procedure.
Securing clip
A320i_0068.eps
Note: A320i/A420i Shown
Ribbon cable
SW_0051
Subrack Assembly Replacement
Note: Ensure the +ve and –ve 4.2kV wires are routed away from all
ribbon cables as the high voltages can interfere with information
carrying cables. Refer to page 5-67.
EPT006508 Issue 2 April 2014 5-77

REPAIR
Cooling Fan Operation

The cooling fan is positioned against the right hand side of the cabinet
inside the electronics compartment of the printer. The cooling fan supplies
a flow of filtered air to the electronics enclosure for cooling and also for ink
system air changes.
When in operation, open the electronics compartment rear door and check
for a gentle air flow above the fan unit (or with the electronics compartment
door shut, a gentle blow of air from the cabinet vent located inside the right
side handling recess).
If the air flow is reduced either the filter or fan requires replacement.
Air Filter Replacement
The air filter is designed to be replaced or reused after cleaning.
To remove the air filter:
(1) Shut down the printer
(2) The air filter is located in a slot to the side of A320i/A420i printers or at
the rear (under electronics cabinet) on A520i printers. As a user
replaceable part it is coloured yellow.
(3) Remove the air filter by holding the yellow exposed part of the filter
and pulling it gently out of the filter housing.
(4) Clean the filter by brushing or replace.
5-78 EPT006508 Issue 2 April 2014

REPAIR
Fan Replacement
Fan
A320i_0068.eps
Note: Fan EMC shield removed for clarity.
Fan Replacement
The power must be removed and the electronics compartment door open.
(1) Remove the side EMC shield by undoing the two Earth strap securing
screws.
Note: The Earth straps must be replaced when replacing the EMC
shield.
(2) Remove the subrack by turning the securing the clip a 1/4 turn and
lifting the subrack clear of the retaining clips.
(3) Disconnect the fan connector from the back plane connector at the
base. Make a note of the connector position.
(4) Loosen the two securing screws and remove the fan unit.
Note: When replacing the back plane, take care to hook the relevant
slots over the clips and ensure all are engaged before placing
moderate pressure downwards on the backplane and turning
the securing clip.
EPT006508 Issue 2 April 2014 5-79

REPAIR
5-80 EPT006508 Issue 2 April 2014

PART 6 : OPTIONS AND ACCESSORIES
CONTENTS
OPTIONS AND ACCESSORIES SUMMARY ........................................ 6-3
GENERAL ............................................................................................. 6-4
ALARM BEACON .................................................................................. 6-5
Beacon Installation .......................................................................... 6-6
Electrical Installation ........................................................................ 6-7
Option Details .............................................................................. 6-7
ALARM PORT CONNECTOR ............................................................... 6-8
Option Details .............................................................................. 6-8
SERIAL / USER PORT UPGRADE KIT .................................................. 6-9
General ............................................................................................. 6-9
Installation ........................................................................................ 6-9
Applications Interface PCB and RS232 Connector .................... 6-9
Serial Port Settings....................................................................... 6-10
User Port Settings ....................................................................... 6-10
Serial Port Connections ................................................................... 6-10
User Port Connections ..................................................................... 6-11
25 Way (PL1) ............................................................................... 6-11
37 Way (SK2)................................................................................ 6-12
Option Details............................................................................... 6-13
SHAFT ENCODER / PRODUCT DETECTORS ...................................... 6-14
Shaft Encoder .................................................................................. 6-14
How to Specify PPRs .................................................................. 6-15
DIP Switch Settings ..................................................................... 6-17
Option Details .............................................................................. 6-17
Sensor and Reflector Assembly ....................................................... 6-18
Option Details .............................................................................. 6-18
Proximity Sensor Assembly ............................................................. 6-19
Option Details .............................................................................. 6-19
Inductive Sensor .............................................................................. 6-20
Option Details .............................................................................. 6-20
FIBRE OPTIC SENSORS ...................................................................... 6-21
Proximity Fibre Optic Sensor ........................................................... 6-22
Through Beam Fibre Optic Sensor .................................................. 6-22
Option Details .............................................................................. 6-22
SPECIAL APPLICATIONS ..................................................................... 6-23
Registration Mark Sensor ................................................................ 6-23
Option Details .............................................................................. 6-23
UV Sleeve Packaging Sensor .......................................................... 6-23
Option Details .............................................................................. 6-23
Transparent Product (Includes Reflector) Sensor ............................ 6-24
Option Details .............................................................................. 6-24

OPTIONS AND ACCESSORIES
Fork (Label Detection) Sensor ......................................................... 6-24

Option Details ............................................................................. 6-24
REMOTE UI .......................................................................................... 6-25
Connecting to Networked Printers .................................................. 6-25
PC to Networked Printers ............................................................... 6-25
Printer Network Settings ............................................................. 6-25
Ethernet ...................................................................................... 6-25
INTEGRAL AIRDRYER (FACTORY AIR DRIVEN) ................................. 6-26
Option Details ............................................................................. 6-26
POSITIVE AIR PUMP ASSEMBLY ....................................................... 6-27
Option Details ............................................................................. 6-27
90 DEGREE PRINT HEADS ................................................................. 6-28
HARSH ENVIRONMENT PRINT HEAD COVER ................................... 6-29
Installation ....................................................................................... 6-30
Option Details ............................................................................. 6-30
BRACKETRY AND STANDS ................................................................ 6-31
Safety Considerations ..................................................................... 6-31
The Ancillary Mounting Kit .............................................................. 6-31
Option Details ............................................................................. 6-31
Mounting Kits .................................................................................. 6-32
Printer Stands .................................................................................. 6-34
Option Details ............................................................................. 6-34
A520i Stacking Kit ....................................................................... 6-35
Option Details ............................................................................. 6-35
A520i UI Mounting Bracket Kits ...................................................... 6-36
A520i Support UI Assembly ............................................................ 6-36
Option Details ............................................................................. 6-36
TouchPanel Type 3 .......................................................................... 6-37
Option Details ............................................................................. 6-37

OPTIONS AND ACCESSORIES SUMMARY

Part No. Description Page No.
L014934 Beacon Assembly (24V LED) - Type 2 6-7
EPP003225SP Alarm Port Socket 6-8
EAS002846SP User Port Option Kit (includes RS232) 6-13
EPP003231SP 37 Way Connector with housing and cable 6-13
EPP003233SP 25 Way Connector with housing 6-13
EPP002929SP RS232 Plug 6-13
L014933 Shaft Encoder Kit - Type 2 6-17
EPP002908SP Plug IP68 8-Way Cable Mounting 6-17,22
EPP003295 Sensor and Reflector Assembly - Type 2 6-18
EPP003296 Sensor Assembly - Proximity - Type 2 6-19
EPP003297 Inductive Sensor 18mm Type 2 6-20
37763 Inductive Sensor 30mm Type 1 6-20
EAS002900 Adapter Cable PD Encoder Type 1 to Type 2 6-20,22
37424 Sensor Fibre Optic Amplifier 5m lead 6-22
37425 Through Beam Fibre Optic 2m cable 6-22
37426 Diffused Fibre Optic 1m Cable 6-22
37421 Registration Mark Sensor 6-23
37422 UV Sleeve Packaging Sensor 6-23
37423 Transparent Product Sensor 6-24
37427 Fork (Label Detector) Sensor 6-24
37748 Positive Air Pump 6-27
EAS004408 Ancillary Mounting Kit 6-31
EPT007234 Base-Side Mount Kit 6-32
EPT006460 Floor Mount Kit (A-Series) 6-33
EAS002943 Printer Stand 6-34
EAS002944 Printer Stand with Cabinet 6-34
EPT011759 Stand Adaptor Kit 6-34
EPT011760 Stacking Kit 6-36
EPT011592 UI Mount Bracket Kit 6-37
EPT011215 Support UI Assembly 6-37
EPT011449 TouchPanel Type 3 6-38
EPT011445 TouchPanel Cable 0.7m 6-38
EPT011446 TouchPanel Cable 5m 6-38

GENERAL
WARNING: When working in the electronics compartment,
power must be switched off and the mains cable
removed.
CAUTION: When working in the electronics compartment, anti-
static precautions must be taken. A wrist strap must
be worn and plugged into the socket provided.
The Domino printer has the power connector, USB, Ethernet, Alarm and
Product Detect/Shaft Encoder connectors fitted as standard on the rear
door. Other connections are only fitted as optional extras.
Where connectors are not fitted, a blanking plug is fitted.
The following diagrams illustrate where each option is fitted.
Ethernet (RJ45) Serial Port (Option)
Connector User Port (Option)
Alarm Port
Connector
Product Detector/ Beacon

Shaft Encoder Connector
Connectors
A320i_0050.eps
A320i/A420i
Product Detector/
Shaft Encoder
Connectors
Beacon
Connector
Alarm Port
Connector
TouchPanel
Connector
User Port (Option)
Ethernet (RJ45) Serial Port (Option)

Connector
A520i
External Connections

ALARM BEACON
1
2
3
4
A320i_0056.eps
WARNING: Disconnect beacon from the printer or remove

mains power from the printer before
disassembling the beacon to reposition the LED
colours.
Number Led Colour
1 Green
2 Red
3 Amber
4 Blue
Note: The above listing describes the default position of the LED
colours as supplied. The LED colours can be moved into
different positions by removing the centre screw at the top of
the beacon. The LED’s are fitted into four individual keyed
sections. Once the screw is removed, the sections can be
reassembled into any user specific order.

The beacon assembly consists of:

• A beacon, which can be mounted up to 3 metres from the printer.
• A beacon connector assembly.
• Optional cabinet mounting kit.
The beacon consists of a short tubular aluminium pole carrying four lamps
in “totem pole” style, with a mounting bracket and a 3 metre cable. The
beacon indicators are in a solid state as described below:
Green: Printer is printing or ready to print.
Red: There is a fault, printer has stopped.
Amber: Printer requires attention.
Blue: Printer is in Standby mode.
The beacon is connected into the beacon connector assembly on the side
of the cabinet.
Beacon Installation
The beacon can be mounted anywhere within its 3m cable length. However
it is recommended to fit the beacon using the Ancillary Mounting Kit. Refer
to page 6-31 for details on this option.
To fit the Beacon:
(1) Unscrew one of the nuts on the ancillary mounting tubes.
(2) Feed the beacon cable through the tube.
(3) Screw the beacon into the mounting tube and lock in position by
tightening the locking nut.
(4) Plug the cable into the beacon connector on the rear of the printer.

Electrical Installation
Fit the beacon cable connector into the beacon connector on the rear
electronics compartment door. The connector pin assignments are shown
below.
3
PINS STATUS
1 Blue 2
4
2 Amber
3 Green
4 Red
5 Ext Power Return 1 5
A320i_0025.eps
5-Way Beacon Socket

Connections (external view)
Option Details
Description Part Number
Beacon Assembly (24V LED) -

L014934
Type 2

ALARM PORT CONNECTOR

The alarms port enables the printer status to be indicated for external use.
The Alarm Port connector is situated on the rear electronics compartment
door. The connector pin assignments are shown below.
The connector pin assignments are shown below.
PINS STATUS 3 4
1 Green NC
2 Green NO
3 Red NC 7 5
2
4 Red NO
5 Amber NC
6 Amber NO 1 6
7 Common A320i_0024.eps
7-Way Alarm Plug Connections

(external view)
Option Details
Alarm Port Socket EPP003225SP

SERIAL / USER PORT UPGRADE KIT

General
Both the Serial and User port offer the ability for external communications
to and from the printer.
The user port can be used to externally select messages, set the reverse or
invert for a message. It can also be used to update counter number
information (increment and reset) and provide a rollover signal.
The serial port can be used to send information to the printer, such as
messages and variable information, from a control system. Information can
also be sent to the control system from the printer. Basic printer control can
also be performed using the serial port.
The kit contains:
• Complete Serial/User Port Connector Kit containing two User Ports
and a Serial Port.
Installation
Applications Interface PCB and RS232 Connector
WARNING: Power to the printer must be removed.
CAUTION: Anti-static precautions must be taken.
(1) Remove the 3 blanking plugs in the rear electronics compartment
door at the back of the cabinet.
(2) Unscrew the retaining ring from the RS232 connector.
(3) Position the Applications Interface PCB over the 5 stand-offs on the
rear of the cabinet door.
(4) Secure the Applications Interface PCB with the 5 nuts. Do not
overtighten.
(5) Fit the RS232 connector with its PCB into position and secure with
the retaining ring.
(6) Fit the User Port Application Interface cable connector to the front
connector of the Applications Interface PCB.
(7) Slide the User Port PCB into the middle position in the subrack and fit
the User Port Application Interface cable into the front connector.
Push the PCB into position.Connect the RS232 PCB to the
Applications Interface PCB using the Serial Interface Cable.

Serial Port Settings

Settings for the Serial Port can be found by selecting:
Home > Settings > Printer Network > Serial
Refer to “Serial Port Settings” on page 7-27.
User Port Settings

Settings for the User Port can now be found by selecting:
Home > Settings > IO Port
Refer to “User Port” on page 7-24.
Serial Port Connections

2
PINS STATUS
5 4
1 N/C
2 Transmit Data
3 Receive Data
1
4 N/C 3
5 Ground
6 N/C 6
7
7 Clear To Send 8
8 Request To Send A320i_0026.eps
8-Way Serial Port Connections

(external view)
6-10 EPT006508 Issue 2 April 2014

User Port Connections

25 Way (PL1)
Pin Status Pin Status
1 DO NOT USE 14 DO NOT USE

2 SEQ_OFF 15 DO NOT USE
3 INV_PRINT 16 DO NOT USE
4 REV_PRINT 17 DO NOT USE
5 PRINT_REJ 18 OUT_COMMON
6 End of Stroke 19 Isolated +12V
7 End of Label 20 Isolated +12V
8 Stroke Rate Limit 21 DO NOT USE*
9 DO NOT USE 22 DO NOT USE*
10 DO NOT USE 23 Isolated GND
11 DO NOT USE 24 DO NOT USE**
12 DO NOT USE 25 Not Connected
13 ISOLated GND
* Non-Isolated +12V. Recommended do not use.

** Non-Isolated Ground. Recommended do not use.
13 1
24 14
25 Way Socket Connections

(external view) A320i_0023.eps
EPT006508 Issue 2 April 2014 6-11

37 Way (SK2)
Pin Status Pin Status
1 Input 1 14 Output 1 (10mA Max)

5 Input 5 18 OUTPUT COMMON
6 Input 6 19 Isolated +12V
7 Input 7 20 Isolated +12V
8 Input 8 21 DO NOT USE*
9 Input 9 Int 1 22 DO NOT USE*
10 Input 10 Int 2 23 Isolated Gnd
11 Input 11 Int 3 24 DO NOT USE**
12 Input 12 Int 4 25 DO NOT USE
13 ISOLated GND 26-37 Not Connected
* Non-Isolated +12V. Recommended do not use.

** Non-Isolated Ground. Recommended do not use.
19 1
37 20
37 Way Socket Connections
(external view) A320i_0022.eps
6-12 EPT006508 Issue 2 April 2014

Option Details
User Port Upgrade Kit (includes

EAS002846SP
RS232)
Kit contains:
User Port PCB 3-0130006
User Port Application Interface cable EAS001900
Application interface PCB Type 2 EAS000037
Serial Connector PCB Assembly including
EAS002841
Interface Cable
Protective cap for RS232 connector EPP003110
60 Way ribbon cable EAS001900
25 Way Connector with housing EPP003233
RS232 Plug EPP002929
Available separately:
37 Way Connector with housing and cable EPP003231SP
25 Way Connector with housing EPP003233SP
RS232 Plug EPP002929SP
EPT006508 Issue 2 April 2014 6-13

SHAFT ENCODER / PRODUCT DETECTORS

Shaft Encoder
The shaft encoder is fitted to the production line and its rotation follows the
line movement. Exact details of both the shaft encoder and its installation
depend upon the line.
Connection into the printer is via either of the Shaft Encoder/Product
Detector connectors situated on the rear electronics compartment door.
The connector pin assignments are shown below.
PINS Description
1 24V Supply
2 GND
3 Product Detect (+)
4 Product Detect (-)
5 Encoder Channel A (+)
6 Encoder Channel A (-)
7 Encoder Channel B (+)
8 Encoder Channel B (-)
The printer provides a 24V DC supply for use by the shaft encoder and a
selectable 24V NPN (Default) or PNP input for signals from the encoder.
The NPN or PNP can be selected by moving jumper positions on the
Standard Interface PCB Assembly as shown below:
NPN
PNP
Encoder Product
Detector
Note: If using a PNP Product Detector move the two Product Detector
jumpers to the PNP position. If using a PNP Encoder move all
four Encoder jumpers to the PNP position.
The printer also has an internal digital gearbox which may be used to
multiply or divide the encoder output.
6-14 EPT006508 Issue 2 April 2014

The selectable shaft encoder is a suitable installation. The quadrature

encoder allows the direction of the rotation to be detected, as well as the
actual rotation. This type of encoder is useful in ensuring that printing stops
as soon as the production line stops moving forward and is resumed when
the production line returns to its previous position. The quadrature encoder
may help eliminate false encoder pulses being generated and maintain
good print quality in high vibration environments.
To enable this feature, the quadrature encoder must be fitted and both
encoder signals need to be correctly wired to the printer. The software must
be enabled for the feature to function. Select:
(1) Home > Production Line Setup > Line Movement.
(2) Select the Encoder Input to External.
(3) Select the Backlash Enabled check box and Backlash Direction to
Forward.
Note: The direction will depend upon the mounting of the encoder
and the wiring to the printer.
When the production line is travelling backwards in the Backlash mode, a
count is maintained and can be viewed and reset on the printer (or via the
User Port if fitted).
The encoder (L014933) has a shaft diameter of 10mm and the Pulses Per
Revolution (PPR) are selectable:
2500PPR
5000PPR
12500PPR
25000PPR.
To select the required PPR, remove the blanking plug on the rear of the
encoder and turn the rotary switch to the required position. Further details
are included with the encoder.
How to Specify PPRs
To calculate the PPR, three pieces of information are required:
• The number of strokes per character including spaces between
characters (N). A 7x5 character is 6 strokes wide. Refer to following
table.
• The character pitch (P). This is the distance from the start of one
character to the start of the next.
The distance moved by the product in one rotation of the encoder (D).
PPR = D x N
P
This calculation is true in all cases. N and P are determined by the
requirements of the individual production line, i.e. large characters, nozzle
size etc. The calculation for D will vary depending on the application.
EPT006508 Issue 2 April 2014 6-15

Print Type No. Of Strokes

Single print, single space 6
Single print, double space 7
Bold print, single space 12
Bold print, double space 14
Double bold, single space 24
Double bold, double space 28
16x10 single space 12
16x10 double space 14
16x10 bold, single space 24
16x10 bold, double space 28
16x10 double bold, single space 48
16x10 double bold, double space 56
A520i rear connectors top

A320i_0051.eps
A520i
A320i / A420i
Pin 2 = GND
Pin 5 =
Encoder
Channel A (+)
AM_0157
Pin
1=24V
12500 PPR
25
00
0
50
PP
00
PP
R
R

Pin 7 =
2500 PPR Pin 6 =
+ -
Tel: +44
Encoder
" $
)
&
(0)1954 782551
TERMINATIONS
1
2
BROWN
WHITE
VCC
ACHANNEL
MOD:-SPECW492-1
+V:-5-24V
Encoder Channel B (+)
3
4
5
BLUE
BLACK
GREEN
0V
ZCHANNEL
BCHANNEL
14828 Channel A (-)
Ser No.:-
05431062
Pin 8 = A320i_0021.eps
Remove blanking Encoder

plug and set DIP Channel B (-) Cabinet Connectors
switches to required (external view)
PPR Shaft Encoder
6-16 EPT006508 Issue 2 April 2014

DIP Switch Settings

PPR DIP 1 DIP 2 DIP 3 DIP 4
2500 ON ON N/A N/A
5000* ON OFF N/A N/A
12500 OFF OFF N/A N/A
25000** OFF ON N/A N/A
* Encoder factory set to 5000PPR.

** Suitable for maximum rotational speeds not exceeding 1000RPM
Max.
Option Details
Selectable Shaft Encoder Kit -

L014933
Type 2
Plug IP68 8-way Cable
EPP002908SP
Mounting (external)
For further information regarding shaft encoders, please contact Domino.

Note: The digital gearbox can be used to allow correct printing to be
achieved with other values of PPR.
EPT006508 Issue 2 April 2014 6-17

Sensor and Reflector Assembly

This detection method consists of a sensor and a reflector, which must be
fitted on opposite sides of the product line. The reflector is adjusted so that
a light beam from the sensor, directed across the line, is reflected back into
a receiver in the sensor. Products moving in between the sensor and
reflector break the light beam and this is used to start the printing, either as
the beam is broken or as it is restored. The basic requirement is gaps
between product items as they pass the sensor.
Connection details are given in the diagram below. Refer to the table on
page 6-14 for full connector pin assignment details.
A320i_0051.eps
A520i
A320i / A420i
Pin 2 = GND
Pin 4 Product
Detect (-)
Pin 3
Pin Product
1=24V Detect (+)
A320i_0021.eps
AM_0161A
Cabinet Connectors
(External View)
Option Details

EPP003295
- Type 2
6-18 EPT006508 Issue 2 April 2014

Proximity Sensor Assembly

This sensor is fitted on the production line and set up so that a light beam
from the sensor is reflected back by the product itself. The sensor detects
the reflected beam and printing starts when reflection either begins or ends.
The reflection may be from the body of the product or from a light coloured
marking on a darker background on the product.
A320i_0051.eps
A520i
A320i / A420i
Pin 2 = GND
Pin 4 Product
Detect (-)
Pin 3
Product
Pin Detect (+)
1=24V
A320i_0021.eps
AM_0165A
Cabinet Connectors
(External View)
Sensor Assembly Proximity
Option Details
Sensor Assembly - Proximity -

EPP003296
Type 2
EPT006508 Issue 2 April 2014 6-19

Inductive Sensor
Two types of sensor/detector are available:
• Inductive Sensor (18mm body), or
• Inductive Sensor (30mm body).
The inductive sensor detects metal products. It is mounted close to the
products on the line and provides a signal to the printer when the product
comes within its detection range.
A320i_0051.eps
A520i
A320i / A420i
Pin 2 = GND
Pin 4 Product
Detect (-)
Pin 3
Product
Pin Detect (+)
1=24V
A320i_0021.eps
AM_0169A
Cabinet Connectors
(External View)
Inductive Sensor
Option Details
Inductive Sensor 18mm Type 2 EPP003297

Inductive Sensor 30mm Type 1 37763*
* Inductive Sensor 30mm part number 37763 requires EAS002900

Adaptor Cable PD Encoder Type 1 to Type 2.
6-20 EPT006508 Issue 2 April 2014

FIBRE OPTIC SENSORS

Fibre optic sensors are typically fitted to the production line where space is
limited or where more accuracy is required.
A typical application would consist of the amplifier box plugged into one of
the Product Detect connectors on the printer. Sensors can then be
configured in two ways as detailed below.

A320i_0051.eps
A520i
A320i / A420i
Amplifier
Box
Pin 2 = GND
AM_0173A
Pin 4 Product
Detect (-)
Pin 3
Through Beam Product
Sensor Detect (+)
Pin
1=24V
A320i_0021.eps
Cabinet Connectors
(External View)
Typical Proximity Sensor Set-up using
Through Beam Sensor
EPT006508 Issue 2 April 2014 6-21

Proximity Fibre Optic Sensor

A Through Beam Fibre Optic Sensor is attached to the amplifier box with
the sensor positioned so that a light beam from the sensor is reflected back
by the product itself. The sensor detects the reflected beam and printing
starts when reflection either begins or ends. The reflection may be from the
body of the product or from a light coloured marking on a darker
background on the product. The sensitivity can be adjusted on the
amplifier.
Through Beam Fibre Optic Sensor

Installation would be similar to the Proximity Fibre Optic Sensor installation
with an additional Diffused Beam Sensor fitted to allow the detection of the
beam passing through the space between the products on the line.
Option Details
Sensor - Fibre Optic Amplifier

37424
with 5m Lead
Through Beam Fibre Optic 2m
37425
Cable length
Diffused Fibre Optic 1m cable
37426
length
Adapter Cable PD Encoder
EAS002900
Type 1 to Type 2
Plug IP68 8-Way Cable
EPP002908SP
Mounting (external)
6-22 EPT006508 Issue 2 April 2014

SPECIAL APPLICATIONS
Note: Special application sensors include 5m of cable but require 8
pin plug EPP002908SP.
Registration Mark Sensor

Features:
• “Teach-in”, “Remote Setting” and “Auto-Set”
• White LED emission
• Interchangeable lenses and fibre optic versions
• Metal housing with adjustable orientation of optics and connector
Option Details
Registration Mark Sensor 37421
UV Sleeve Packaging Sensor

Features:
• Detects sleeve/watch strap style packaging
• Ideal solution for luminescent mark detection
• High power UV emission for improved sensitivity
• Fast switching frequency and response time
• Easy setting and clear bargraph indicator.
Option Details
UV Sleeve Packaging Sensor 37422
EPT006508 Issue 2 April 2014 6-23

Transparent Product (Includes Reflector) Sensor

Features:
• Detects transparent materials such as films and PET.
• High excess-gain and operating distances
• IP69K mechanical protection
• AISI-3I6L stainless steel versions
• Standard 3 wire configuration output.
Option Details
Transparent Product (Including

37423
Reflector) Sensor
Fork (Label Detection) Sensor

High 25kHz switching frequency
IR light model
Detection of semi transparent labels
Detection of register mark.
Option Details
Fork (Fork Label Detector)
37427
Sensor
6-24 EPT006508 Issue 2 April 2014

REMOTE UI
It is possible to control the A-Series i-Tech printer via a TouchPanel or PC.
This can be beneficial where access is limited, or several printers require
control from one location.
For A520i, please refer also to page 3-5 for Connecting to TouchPanel
Type 3
Connecting to Networked Printers

WARNING: Due to the risk of unexpected start-up or
operation, maintenance or cleaning must not be
carried out on the printer whilst connected to the
Remote UI
To log on to a powered-on printer:
(1) Upon powering on the remote UI select the desired printer, from the
list of available printers.
(2) If displayed, at the Log In screen, enter the UserID and password.
(3) Select Log In.
To disconnect the remote device from the selected printer or switch to a
different available printer:
(1) From the Log In screen: Select Disconnect. The Connection screen
appears, where you can select another printer to connect to or power
down the remote UI.
(2) From any other screen: Select the Padlock icon then select
Disconnect from Printer. The Connection screen appears, where you
can select another printer to connect to or power down the remote UI.
PC to Networked Printers
Printer Network Settings
It is necessary to first set the network settings for each printer. To do this,
directly connect the PC to each printer. Select Home > Settings > Printer
Network.
Ethernet
Set the Ethernet setting as required for the connected printer. DHCP will
automatically assign IP addresses on a dynamic network.
EPT006508 Issue 2 April 2014 6-25

INTEGRAL AIRDRYER (FACTORY AIR

DRIVEN)
WARNING: When fitted as a field fitted upgrade, this option
MUST be installed by a Domino engineer.
The airdryer feeds the print head with very clean, dry air, ensuring that the
ink does not absorb airborne contaminants.
For further details contact Domino Service or refer to the Integral Factory Air
Driven Airdryer Appendix included in the documentation pack.
Option Details
Integral Air Driven Airdryer EPT005750SP
6-26 EPT006508 Issue 2 April 2014

POSITIVE AIR PUMP ASSEMBLY

The positive air pump supplies the print head with a small positive air
supply to keep it free from dust.
Note: Although recommended as a factory fit, the positive air pump
assembly can be retro-fitted, but this must be carried out by a
Domino Service Engineer.
For further details contact Domino Service.
Option Details
Positive Air Pump Assembly 37748
EPT006508 Issue 2 April 2014 6-27

90 DEGREE PRINT HEADS

The A-Series printers have options of horizontal and vertical 90 degree print
heads for use where space is limited.
For installation dimensions refer to page 7-12.
Ai_0077.eps
H90 Print Head
Ai_0078.eps
V90 Print Head
6-28 EPT006508 Issue 2 April 2014

HARSH ENVIRONMENT PRINT HEAD

COVER
The A-Series printers have the option of a harsh environment print head
cover to protect the print head from excessive moisture.
For installation dimensions refer to page 7-14.
Ai_0079.eps
Harsh Environment Print Head Cover
EPT006508 Issue 2 April 2014 6-29

Installation
WARNING: Print heads fitted with the Harsh Environment
cover weigh considerably more than standard
print heads and must not be mounted on the
ancillary mounting bracket. When mounting a
print head fitted with the Harsh Environment
cover, care must be taken to ensure that any
bracketry is stable and of sufficient strength to
support the unit safely.
(1) Remove the standard holster.
(2) Familiarise the fitting of the print head into the harsh environment
cover. In particular note the orientation of the print head to the sides
of the harsh environment cover.
(3) Place the sealing gasket over the print head and along the conduit
where it will not cause an obstruction.
(4) Place the two parts of the sealing gland over the conduit nut. Note
that the sealing gland has contours to fit over the nut flats.
(5) Attach the two top halves by positioning them on either side of the
sealing gland. Ensure the orientation of the top is such that it will be
aligned with the top of the holster when the two are assembled. In
particular ensure the recesses for the clips are correctly positioned in
relation to the clips on the sides of the harsh environment cover.
(6) Screw the two top halves together such that the sealing gland is
compressed over the conduit and there is no gap between the two
top halves.
(7) Insert the print head part way into the harsh environment cover.
(8) Retrieve the sealing gasket carefully stretch it over the top halves.
(9) Fit the sealing gasket into the recess under the top halves.
(10) Fit the print head fully into the harsh environment cover and use the
securing catches to compress the gasket and secure the assembly
together.
Option Details
Harsh Environment Print Head Cover EAS003441
6-30 EPT006508 Issue 2 April 2014

BRACKETRY AND STANDS

Safety Considerations
When using bracketry it is important to consider the effect on stability by
any equipment that is attached. When any bracketry is attached to the
printer it is particularly important that the printer is securely fixed to a stable
surface. Refer to page 6-34 for Domino’s range of Printer Stands.
The Ancillary Mounting Kit

The Ancillary Mounting Kit can mount a range of options including the
Beacon (see page 6-5) and Print Head Side Mount Kit (see page 6-32).
Option Details
Ancillary Mounting Kit EAS004408
Note: To maintain the printer’s IP55 seal integrity the Ancillary

Mounting kit must be fitted by a Domino engineer.
EPT006508 Issue 2 April 2014 6-31

Mounting Kits
SW_0092 SW_0121_2
Side Mount
SW_0121_2
A320i_0049.eps
Base Mount
Base - Side Mount Kit - Part Number EPT007234
6-32 EPT006508 Issue 2 April 2014

SW_0121_2
SW_0097
Floor Mount Kit - Part Number EPT006460
EPT006508 Issue 2 April 2014 6-33

Printer Stands
A stand must be fitted to the printer if there is no suitable surface to which
printer can be bolted.
This stand provides a secure support for the printer, placing it at a
convenient height for the operator. An option is available with cabinet
storage below.
The stand has four height adjustable feet that provide levelling on uneven
floors. The stand is available in standard form or with a cabinet.
Wheels are provided to enable the printer to be transported. To move the
printer on a stand, ensure the printer is not printing, retract the feet and
ensure all doors and external equipment (cables, print head conduit) are
secure and cannot cause a trip hazard.
A320i_0052a.eps
Printer Stand Premium Printer Stand Basic
Option Details
Printer Stand Basic EAS002943

Printer Stand Premium EAS002944
6-34 EPT006508 Issue 2 April 2014

Note: The A520i requires Stand Adaptor Kit EPT011759 to fix to the
stands (shown below).
A520i
Stand Adaptor Kit (A520i)
Stand Assembly
Stand Assembly with Stand Adaptor Kit (A520i)
Option Details
Stand Assembly 67200

Stand Adaptor Kit (A520i) EPT011759
EPT006508 Issue 2 April 2014 6-35

A520i Stacking Kit

It is possible to either mount an A520i to the floor or stack them to a
maximum of 3 printers high.
The following kits will be required.
A520i Printers x 3
Mounting Plate
Mounting Plate
3 x Fixing
Screws
Mounting Plate
Mounting Plate
Bracket Stand
Mounting Assy
Bracket Stand
Mounting Assy
Ø 12mm
100mm
355mm
2 x Floor Fixing Bolts
A520i Stacking Kit
Option Details
A520i Stacking Kit EPT011760
6-36 EPT006508 Issue 2 April 2014

A520i UI Mounting Bracket Kits

To securely mount the TouchPanel UI to an A520i printer, it is recommended
to fit an UI Mount Bracket Kit.
A520i UI
Mount Kit
A520i UI Mount Kit
A520i Support UI
Assembly
A520i Support UI Assembly
A520i Support UI Assembly

For extra flexibility, the TouchPanel can also be mounted onto a Support UI
Assembly (Premium UI Mount Kit).
Option Details
A520i UI Mount Bracket Kit EPT011592

A520i Support UI Assy EPT011215
EPT006508 Issue 2 April 2014 6-37

TouchPanel Type 3
The A520i printer can be controlled via a remote TouchPanel. It is possible
to control several printers in a network using one TouchPanel See page 3-5
for details.
Note: The A520i printer will only work with the Type3 Touchpanel and
no other variant.
TouchPanel Type 3
TouchPanel
Type 3 A520i UI
Mount Kit
TouchPanel Cable
(0.7m shown)
Option Details
TouchPanel Type 3 EPT011449

TouchPanel Cable (TouchPanel to A520i) 0.7m EPT01144
Cable 5m TouchPanel Type 3 EPT011446
CAUTION: For safety reasons, only use the cables listed above.
6-38 EPT006508 Issue 2 April 2014

PART 7 : INSTALLATION
CONTENTS
Page
INTRODUCTION ................................................................................... 7-3
INITIAL INSPECTION ............................................................................ 7-4
PRINTER INSTALLATION ..................................................................... 7-5
Cabinet Positioning .......................................................................... 7-5
Cabinet Mounting ............................................................................ 7-5
Conduit and Print Head Positioning ................................................. 7-5
Installation Dimensions .................................................................... 7-6
Cabinet ........................................................................................ 7-6
Cabinet Base Fixing Points .......................................................... 7-8
Duo Print Head ............................................................................ 7-10
Pinpoint Print Head ..................................................................... 7-11
Vertical and Horizontal Print Heads ............................................. 7-12
90 Degree Pinpoint Print Head .................................................... 7-13
Harsh Environment Print Head Cover ......................................... 7-14
Bracket Installation ...................................................................... 7-15
Bracket Installation 90 Degree Pinpoint ...................................... 7-16
Electrical Supply .............................................................................. 7-17
EXTERNAL CONNECTIONS ................................................................. 7-18
SENSOR INSTALLATION ...................................................................... 7-19
Sensor Positioning ........................................................................... 7-19
PREPARING THE PRINTER FOR USE ................................................. 7-20
Start-Up ........................................................................................... 7-21
Production Line Setup ..................................................................... 7-21
Line Movement ............................................................................ 7-21
Print Trigger ................................................................................. 7-21
Print Offset ................................................................................... 7-22
Print Delay and Offset Diagram ................................................... 7-22
Energy Save ..................................................................................... 7-22
Connectivity ..................................................................................... 7-23
A520i Connectivity ...................................................................... 7-23
User Port .......................................................................................... 7-24
External Message Select ............................................................. 7-24
Change Slot Numbers ................................................................. 7-24

INSTALLATION
External Message Invert/Reverse................................................ 7-25

Additional IO Port Functions ........................................................... 7-25
Inputs .......................................................................................... 7-25
Outputs........................................................................................ 7-26
Interrupts .................................................................................... 7-26
Serial Port Settings .......................................................................... 7-27
Web Server (xxNF) .......................................................................... 7-28
Connectivity Diagrams .................................................................... 7-30
Preparing the Ink System ................................................................ 7-32
Create a Print Sample ..................................................................... 7-34

INSTALLATION
INTRODUCTION
WARNINGS: (1) There are high voltages and delicate
components inside the printer cabinets. The
electronics compartment must not be opened by
unskilled personnel.
(2) The printer is Class 1 equipment and requires a
protective earth.
(3) For the safety of personnel, all items in the
printer requiring connection to earth/ground
have cables for this purpose. Any earth/ground
cables disconnected at any time must be refitted
before the printer is returned to operation.
(4) The printer requires an H05 RR-F approved
mains lead.
Installation of the printer consists of:
• Checking that all items have been delivered
• Preparing the printer for use
• Installing the printer and its associated equipment.
In the case of installing the printer, there is a wide range of possible work
areas and it is not possible to give specific instructions. The information
provided, therefore, consists of the basic requirements and general
information. It would be prudent to ensure that the basic requirements can
be met before installing the printer.
The printer should be mounted on a stand or fitted with a stabiliser kit (see
PART 6 OPTIONS AND ACCESSORIES). Domino can also provide
mountings for print heads from a range of brackets and support systems.

INSTALLATION
INITIAL INSPECTION
(1) Check that the equipment supplied conforms to the sales order and
the ink supplied conforms to the ink type identified on the machine
test result form. Copies of both sales order and test results should
accompany the printer on delivery.
Note: For details of access into the cabinet, refer to page 2-11.
(2) Open the electronics compartment door. Connect an anti-static wrist
strap onto a suitable metal earthing point.
(3) Inspect the electronics compartment to ensure that all connections
are intact and there is no damage.
(4) Disconnect the anti-static wrist strap and close the electronics
compartment door or replace the cover.
(5) Open the ink compartment door. Remove the shield (if fitted) and
remove the blanking plate from the ink block manifold.
(6) Inspect the components and tubes inside the ink compartment to
ensure that all connections are intact and there is no damage.
(7) If removed, replace the shield.
(8) Close the ink compartment door.

INSTALLATION
PRINTER INSTALLATION
The following is general information for installing the printer in a wide range
of working areas.
Printer cabinet and print head installation dimensions are given in the
diagrams opposite and on the next page.
Cabinet Positioning
The cabinet should be in a position where there is access to the front and
left (rear on A520i) side with clearances to open the doors as given in the
diagram. The cabinet must be level and electrically isolated from other
equipment, except for a normal data interface.
The printer should be sited in an area where the temperatures will remain
within +5°C and +45°C and the relative humidity will remain within 10% to
90% (non-condensing). The printer draws in and expels cooling air through
the handling recesses. These areas must not be obstructed.
Cabinet Mounting
For total stability, the printer should be mounted on a Domino Cabinet
Stand (see PART 6 OPTIONS AND ACCESSORIES). If a Domino Cabinet
Stand is not used it is important that the printer base is secured via M6
mounting bolts. Spacers must be used to ensure the mounting bushes are
flush with the mounting surface. For base mounting dimensions refer to
page 7-8.
The A520i Cabinets can also be stacked (maximum of 3 units high), please
refer to page 6-37 for details.
Conduit and Print Head Positioning

The conduit must be kept away from power supply cables and other wiring
capable of producing electrical noise. The print head must also be
electrically isolated. This is normally achieved by the insulation coating on
the print head and its mounting components. However, if there is any
danger of this being insufficient, use the glass-filled nylon mounting bracket
supplied loose with the printer. The print head and conduit must also be as
free as possible from vibration.
PRINT HEAD DISTANCE FROM PRINT

NOZZLE SIZE
SURFACE
75 micron 14mm (0.55") nominal, 6-30mm (0.2-1.18")range
60 micron 14mm (0.55") nominal, 6-30mm (0.2-1.18") range
The print head must be mounted perpendicular to the printing surface. The
distance between print head and print surface is optimised to the values
given above. Print quality will be maintained if the distance is between the
limits given, but will reduce outside these limits.

INSTALLATION
Installation Dimensions
Cabinet
A320i, A420i
524 (20.63")
455 (17.91") 370 (14.57")
316 (12.5") 370 (14.5") 388 (15.3")
i-Tech_0055.eps 1074 (42.3")

Note: All dimensions in mm (inches).
Installation Dimensions A320i/A420i

INSTALLATION
A520i
1224
657,3
457
395
440
A520i Installation Dimensions
Note: All dimensions in mm.
Installation Dimensions A520i

INSTALLATION
Cabinet Base Fixing Points

345 (13.60")
172.5 (6.80")
47 (1.85")
265 (10.40")
128 (5.0")
256 (10.0")
Base_mounting_dimensions.eps
Base Mounting Dimensions A320i/A420i

INSTALLATION
65mm (2.56")
Minimum bend
radius
21.5 (0.85")
221.5 (8.72")
135 (5.31")
50 (2.0") 50 (2.0")
A320i_0048.eps
Standard and XS Print Head Installation Dimensions

INSTALLATION
Duo Print Head
65mm (2.56")
Minimum bend
radius
28 (1.10")
3.30
(0.13")
255 (10")
7.60
(0.30")
148 (5.83")
57 (2.24") 49.7 (1.96")

APD_0002
Duo Print Head Installation Dimensions
7-10 EPT006508 Issue 2 April 2014

INSTALLATION
Pinpoint Print Head
Note: All dimensions in mm

(inches).
65mm (2.56")
Minimum bend
radius
21.5 (0.85")
201.6 (7.94")
115 (4.53")
Ai_0072.eps
50 (2.0") 50 (2.0")
Pinpoint Print Head Installation Dimensions
EPT006508 Issue 2 April 2014 7-11

INSTALLATION
Vertical and Horizontal Print Heads

184.8 (7.3")
134.6 (5.3")
118 (4.65")
21.5 (0.85")
139.2 (5.5")
50 (2.0")
A320i_0069.eps
Vertical 90 Degree Print Head Installation Dimensions

148.8 (5.9")
98.8 (3.9")
21.5 (0.85")
76 (3")
139.4 (5.5") 50 (2.0")
A320i_0070.eps
Horizontal 90 Degree Print Head Installation Dimensions
7-12 EPT006508 Issue 2 April 2014

INSTALLATION
90 Degree Pinpoint Print Head

123.7 (4.9")
73.7 (2.9")
21.5 (0.85")
50.7 (2")
139.4 (5.5") 50 (2.0")
Ai_0071.eps
90 Degree Pinpoint Print Head Installation Dimensions
EPT006508 Issue 2 April 2014 7-13

INSTALLATION
Harsh Environment Print Head Cover

Notes: (1) All dimensions in mm (inches).
(2) Minimum 70mm (35mm each side)
extra clearance required to allow the
262.5 (10.33") retaining clips to be fully opened.
75.1 (2.96") 62.0 (2.44")
Dimensions
7-14 EPT006508 Issue 2 April 2014

INSTALLATION
Bracket Installation
42 (1.65")
50
(0.79")
(1.97")
20
50 (1.97")
(0.79")
20
10
(0.4") 5 (0.2")
20
(0.79")
20
47 (1.85") (0.79")
73 (2.87")
AM_0186
Print Head Bracket Installation Dimensions (Not 90 degree

Pinpoint)
EPT006508 Issue 2 April 2014 7-15

INSTALLATION
Bracket Installation 90 Degree Pinpoint

73 (2.87")
42 (1.65")
20 (0.79")
35 (1.38")
25 (0.98")
27 (1.06") 20 (0.79")
20 (0.79")
90 Degree Pinpoint Print Head Bracket Installation

Dimensions
7-16 EPT006508 Issue 2 April 2014

INSTALLATION
Electrical Supply
WARNING: The cabinet must be properly earthed for the
safety of personnel working on the printer.
The printer should be connected using a suitable plug and socket outlet
which is accessible and close to the equipment, so that power can be
quickly disconnected. If a fused power connector is used, it should be fitted
with a 5A fuse. If a fused power connector is not used, then the supply
circuit should have a circuit breaker or fuse rated at 5A.
The supply must be free from electrical noise. Domino can give advice on
suitable devices to ensure trouble-free operation.
EPT006508 Issue 2 April 2014 7-17

INSTALLATION
EXTERNAL CONNECTIONS
Ethernet Connector Serial Port (Option) 2 x User Port (Option)
Alarms Port
Connector
Product
Detector/Shaft
Encoder
Connectors
Beacon
Connector
Power
Connector
Print Head
Bracket
A320i_0053.eps
External Connections A320i/A420i

Product
Detector/Shaft
Encoder
Connectors
Beacon
Connector
Power Alarms Port

Connector Connector
Touch Panel Ethernet

Connector Connector
2 x User Port
Print Head (Option)
Bracket
Serial Port
(Option)
External Connections A520i

The printer requires the following a.c. single phase, three wire supply:
100V - 120V, 200VA, 50-60Hz (nominal), or
200V - 240V, 200VA, 50-60Hz (nominal).
7-18 EPT006508 Issue 2 April 2014

INSTALLATION
SENSOR INSTALLATION
Details are given in PART 6 OPTIONS AND ACCESSORIES of the following
types of sensor:
• Sensor and Reflector Assembly
• Sensor Assembly Proximity
• Inductive Sensor
• Sensor Assembly Fibre Optic.
The printer provides a 12V 100mA d.c. output for use by the sensor and a
12V NPN open-collector input for product detection signals back from the
sensor. The sensors are attached to a connector on the side of the printer
cabinet.
Sometimes the mode of operation and position of the sensor may be
unique to a particular application. Domino would be pleased to assist with
any problems.
Sensor Positioning
The sensor should be fitted at a position where it can detect the product
before the product reaches the print head. Either the leading or the trailing
edge of the product detect signal can be used. Once the product has been
detected, the print delay (in strokes) will then determine the message is
printed (a print trigger signal is given). Note also that each message can be
positioned further using a message offset.
Positioning the printed message on the product is, therefore, controlled by
two adjustments:
(a) Position of the sensor. The sensor should be as close as possible
to the print head and such that it avoids the next product being
detected prior to the current product being completed. The
closest distances may also be affected by the minimum print
delay available with the print format in use.
(b) Adjustment of the Print delay through the printer control panel
(see “Production Line Setup” on page 7-21).
The aim should be to position the sensor and select a pulse edge which will
result in the minimum Print delay. A highly unsatisfactory condition,
normally to be avoided, is where one product triggers printing on the next.
This becomes increasingly possible at high print repetition rates, such as
with small products passing at high speed.
EPT006508 Issue 2 April 2014 7-19

INSTALLATION
PREPARING THE PRINTER FOR USE

WARNINGS: (1) During procedures involving the ink system,
protective clothing, especially eye protection
and gloves, must be worn at all times - see
PART 1 HEALTH AND SAFETY.
(2) The printer must never be started up with the
nozzle plate removed.
(3) Under certain fault conditions, the ink in the feed
tubes and drop generator could remain under
pressure when the printer is switched off. To
catch any escaping ink, place tissue around the
nozzle plate before releasing the securing
screws, or around an ink feed tube junction
before disconnection
7-20 EPT006508 Issue 2 April 2014

INSTALLATION
Start-Up
(1) At the printer cabinet, connect the power cable into the rear of the
printer cabinet and plug the power cable into the supply.
(2) Press the Power On/Off button on the membrane.
(3) Wait approximately 2 minutes for the printer to power on. On initial
start up it is necessary configure the printer as described below:
Production Line Setup

Before using the printer it is recommended the following parameters are
configured:
Line Movement
Home > Production Line Setup > Line Movement
Select the encoder input:
• Internal. Set speed in strokes
• External. Specify the following:
If required, set the encoder multiply and/or divide ratio, this allows the
printer to match the output from the shaft encoder. The Encoder Pulse
Count verifies that the encoder signal is being received by the printer.
If Backlash is enables specify direction. Backlash count will be displayed
which can be reset.
Print Trigger
Home > Production Line Setup > Print Trigger
Select trigger method and add required values.
• When setting the Product Detector signal, set the Active Level required
(High is leading edge, Low is trailing edge).
• Specify the Print Delay (units in strokes) required. This represents the
distance between the product detect signal and the print head. Refer
to the diagram on page 7-22.
• Enable Product Queuing if required.
Note: This is a global setting and will effect all printed messages.
EPT006508 Issue 2 April 2014 7-21

INSTALLATION
Print Offset
Home > Settings> Editor Defaults > Properties > Forward Offset/Reverse
Offset
The print offset is used to adjust the position of the message on the
product. If using a traverser on the print head, the reverse offset can also be
set.
Refer to the following diagram.
Print Delay and Offset Diagram
Print Head Product Sensor
ABC
Direction
of Travel
Use Print Delay to set the distance between

the product sensor and the print head
Use Print Offset to

position the message
on the product
Print Delay and Offset
Note: Each print format has a minimum print delay to which the printer
is set on delivery. This value should be recorded for future use.
Entering any value below this minimum will result in an error
message when printing. In the absence of a recorded minimum,
increase the print delay until an acceptable value is found.
The product detector (sensor) or print head may require
re-positioning.
Energy Save
Home > Production Line Setup > Energy Save
Requires Service Key. Enable via the check box and specify energy save
time in minutes after which if not used the printer will shut down.
7-22 EPT006508 Issue 2 April 2014

INSTALLATION
Connectivity
Home > Settings > Printer Network
Connectivity allows remote browsing of the printer and can be used to
assist engineers in diagnosing any issue with the printer, using a direct
cable connection or LAN connection to a web browser.
The Ethernet settings in the printer need to be set (normally this will involve
the local network administrator).
To make an Ethernet connection select:
(1) Check that Enable Ethernet check box is selected
(2) Select Enable Ethernet > Protocol Settings and add any required
Codenet information.
(3) Select and enter the Host Name field.
(4) If using a dynamic network, select the Enable DHCP check box to
automatically populate the required fields.
(5) If DHCP is not active, the Enable DHCP check box will be deselected
and the fields will be editable. Select the required field to enable the
keyboard and add or edit the values.
The printer must be restarted in order for these settings to take effect.
A520i Connectivity
The A520i printers are controlled via a TouchPanel Type 3 controller. It is
possible to control multiple units in a network with one controller.
Please refer to page 3-5 for details of connectivity.
EPT006508 Issue 2 April 2014 7-23

INSTALLATION
User Port
Home > Settings > IO Port
Note: This requires the optional User Port Option Kit (includes RS232)
EAS002846SP to be fitted. Refer to page 6-9.
It is possible to allow peripheral equipment to control several functions
(message select, invert or reverse, counter control and custom shift register
reset) within the printer. This is performed using a user port.
External Message Select
Note: Ensure the messages required for external selection are created
and saved within the printer.
The printer will allocate slot numbers to each message, slot 1 being the
first. Therefore, the first message created and saved will be saved to slot 1,
the second will be in slot 2, etc. The user port will select from these slot
numbers to select the messages via SK2. SK2 is a 37-way connector.
Message select can use 8 of these pins to allow between 1 and 255
messages (relating to slots 1 to 255) to be selected.
Note: Because other functions, such as external message invert/
reverse can also use SK2, this will reduce the number of pins
available and hence the number of messages that can be
selected.
To select all messages to be online, meaning that they are all ready to print
and therefore available for external selection select:
Home > Settings > IO Port > Message Select
(1) Select the required Message Store.
(2) Select Put all messages online.
The peripheral device can now be used to select the message, using SK2
pins 1 to 8 as a binary reference, connecting to Pin 13 (GND) to select slots
1 to 255.
Change Slot Numbers
Home > Settings > IO Port > Message Select
(1) Select the required Message Store.
The list of messages within the Message Store will be displayed with their
allocated slot numbers.
(2) From the selected message, select the slot number. A drop down list
displays.
(3) Allocate a new slot number from the list.
(4) The printer will automatically re-allocate the slot numbers.
7-24 EPT006508 Issue 2 April 2014

INSTALLATION
External Message Invert/Reverse

Home > Settings >IO Port > Set-up > Input
Both message Invert and Reverse (and the Custom Shift Register (CSR)
data) can also be controlled externally and use any of pins 1 to 8 of SK2.
Within the Input area of the Set-up screen select Reverse, Invert or CSR
Data and assign an active state as Disabled, High or Low.
Home > Settings > IO Port > Assignment
Next, select the pin (on SK2) that the signal will be received on (pins 1 to 8).
Notes: (1) If using external invert, reverse and/or CSR data in conjunction
with external message select, this will reduce the number of
messages that can be selected, as it will reduce the number of
pins available. Select the range of pins for external message
select accordingly, for example use pin 8 for external invert and
select pins 1-7 for message select.
(2) External Reverse/Invert works in conjunction with the internal
Reverse/Invert.
Additional IO Port Functions

Inputs
CSR Data: This input is for the custom shift register feature mainly used in
special applications.
Invert: This input will invert the current printed message.
Message Select: This is the input that is configured for external message
selection. Once the pins required are assigned for external message
selection and the active state set, the message store menu will display
crosses and ticks by the messages. This indicates if they are online ready
for external message selection or not.
Generally when enabling the userport external message selection for the
first1st time, an alert that “no message is selected for printing” is displayed.
It is recommended to only enable the pins required to select the amount of
message required for your application. For example, to switch only 3
messages then only pins 1 to 2 are required.
Reverse: This input will reverse the current printed message.
EPT006508 Issue 2 April 2014 7-25

INSTALLATION
Outputs
Print Reject: This output will be switched when a print related alert
occurs that could affect the printer printing the right message on the right
product. The type of alerts that will output the print reject signal are Print
Max Speed Limit in Force, Long print, check print quality, Detected too
Many Products, Some Ignored, Print Trigger Occurred Too Early, and Print
GO occurred While Printing.
Rollover (Counter 1): This output will be switched when the rollover of
Counter 1 occurs.
Rollover (Counter 2): This output will be switched when the rollover of
Counter 2 occurs.
Interrupts
Backlash: This interrupt resets the backlash counter/memory.
CSR Clock: This interrupt is for the custom shift register feature used in
conjunction with the CSR Data Input. This is mainly used in special
applications.
Instant Reset (Counter 1): This interrupt will instantly reset Counter 1
even if the message has already been sent to print. Counter 1 will be reset
to the start value that is specified in the counter setup.
Instant Reset (Counter 2): This interrupt will instantly reset counter 2
even if the message has already sent to print. Counter 2 will be reset to the
start value that is specified in the counter setup.
Instant. Script Reset: This interrupt will instantly reset a script even if the
message has already been sent to print. The script will be reset if a
persistent variable has been encoded in the script.
Instant Update (Counter 1): This interrupt will instantly update Counter
1 by the step size that has been specified in the counter setup even if the
message has already been sent to print. This will prevent the printer
updating the Counter 1 on each active print trigger and so only allowing the
user port to update.
Instant Update (Counter 2): This interrupt will instantly update Counter
2 by the step size that has been specified in the counter setup even if the
message has already been sent to print. This will prevent the printer
updating Counter 2 on each active print trigger and so only allowing the
Print Abort: This interrupt will abort the current committed and printing
message at the end of the current stroke.
Print Counter (1) Reset: This interrupt will reset the statistics menu
Resettable Counter 1.
Print Counter (2) Reset: This interrupt will reset the statistics menu
Resettable Counter 2.
7-26 EPT006508 Issue 2 April 2014

INSTALLATION
Print Enable: This interrupt will enable or disable the printing.

Reset (Counter 1): This interrupt will reset Counter 1 after the current
committed message prints. The message is committed to print at the time
of an active print trigger. Counter 1 will be reset to the start value that is
specified in the counter setup.
Reset (Counter 2): This interrupt will reset counter 2 after the current
committed message prints. The message is committed to print at the time
of an active print trigger. Counter 2 will be reset to the start value that is
specified in the counter setup.
Script Reset: This interrupt will reset a script after the current committed
message prints. The message is committed to print at the time of an active
print trigger. The script will be reset if a persistent variable has been
encoded in the script.
Update (Counter 1): This interrupt will update Counter 1 by the step size
that has been specified in the counter setup. This will prevent the printer
Update (Counter 2): This interrupt will update Counter 2 by the step size
that has been specified in the counter setup. This will prevent the printer
Serial Port Settings

Home > Settings > Printer Network > Serial
(1) Enable Serial check box.
(2) Enter serial port connection details via the drop down boxes.
EPT006508 Issue 2 April 2014 7-27

INSTALLATION
Web Server (xxNF)

Home > Settings > Printer Network
To view the printer details using a connected PC, the Web Server must be
enabled on the printer.
(1) Scroll down the Printer Network Setting dialog and select the Enable
Web Server check box.
(2) Once the printer has been configured, it can be viewed via a PC
running Microsoft Internet Explorer™ (minimum Version 6.0),
connected either directly or on the same network (see examples of
connecting on following pages).
7-28 EPT006508 Issue 2 April 2014

INSTALLATION
Web Server Home Screen
Web Server Machine Set-up Screen
EPT006508 Issue 2 April 2014 7-29

INSTALLATION
Connectivity Diagrams
Cat.5 UTP RJ45 Cross Cable
Standard PC IP Address Fixed

(192.168.1.a) IP Address Fixed
(192.168.1.b)
Single printer to single PC (max 1 printer) PC not connected to network
Network card 2
IP Address Fixed or
dynamic
Cat.5 UTP RJ45 Cross Cable
Network
Cat.5 UTP RJ45
Cable Network card 1
RJ45 Cable
IP Address Fixed
Cat.5 UTP
(192.168.1.a) IP Address Fixed

(192.168.1.b)
Standard PC fitted with
2 network cards
Single printer to single PC (max 1 printer) PC connected to network
Cat.5 UTP RJ45 Cable

Cat.5 UTP
RJ45 Cable
IP Address Fixed
(192.168.1.c)
Standard PC IP Address
Fixed (192.168.1.a)

Cat.5 UTP
RJ45 Cable
IP Address Fixed
(192.168.1.d)
Standard PC IP Address
Fixed (192.168.1.b)
10/100 Ethernet IP Address Fixed

network switch (192.168.1.e)
Multiple printers to PC through switch. PC not connected to network
7-30 EPT006508 Issue 2 April 2014

INSTALLATION
IP Address Fixed
(192.168.1.b)
Standard PC
IP Address fixed or
dynamic (192.168.1.a)
Cat.5 UTP Cat.5 UTP RJ45 Cable

RJ45 Cable
IP Address Fixed
DHCP network (192.168.1.c)
server

Network
10/100 Ethernet IP Address Fixed
network switch (192.168.1.d)
Multiple printers to PC through switch. PC connected to network
IP Address Fixed
(192.168.1.a)
Standard PC Cat.5 UTP
IP Address fixed RJ45 Cable
or dynamic
Network
IP Address Fixed
(192.168.1.b)
Cat.5 UTP Cat.5 UTP RJ45 Cable

RJ45 Cable
IP Address Fixed
DHCP network (192.168.1.c)
server
Multiple printers to PC through network
EPT006508 Issue 2 April 2014 7-31

INSTALLATION
Preparing the Ink System

Note: For details of the cabinet interior, see page 2-12 to page 2-13.
The validity of the i-Tech Module and the ink type being used in it must be
validated and registered. Do this as follows:
(1) Select Home > Printer Status > Consumables.
(2) At the prompt enter the 10 digit i-Tech Module and Ink Cartridge
quality codes displayed on the front labels. Press Validate Code(s).
(3) If the code is OK, a prompt will display requesting the printer to be
powered off. Press the Power On/Off button to switch the printer off.
(4) Fit the i-Tech Module as described on page 3-34, step (6) onwards.
(5) Fit the make-up cartridge as described on page 3-31, step (2)
onwards.
(6) Fit the ink cartridge to the i-Tech Module as described in page 3-31,
step (2) onwards.
(7) At the print head, release the securing screw and remove the print
head from its holster and fit into a wash station.
Note: For details of the print head see page 2-6 and page 2-10.
(8) Remove the silicone tube cap over the gutter. Check that the print
head is clean and dry.
(9) Press the Power On/Off button to switch the printer on.
The printer will now automatically bleed the ink system to remove any air
from the ink system. The printer is now ready for the jet to be switched on.
(10) Press the Start/Stop button. The printer will automatically start the jet.
(11) Check the jet alignment is correct according to the diagram on
page 7-33.
(12) Check that approximately 40 seconds after pressing the Start/Stop
button, the Status bar message changes to Ready to Print and the
blue led stops flashing and shows steadily.
(13) At the print head, release the securing screw, remove the print head
from the wash station and refit into its holster.
The printer is now ready to print.
7-32 EPT006508 Issue 2 April 2014

INSTALLATION
Drop Generator
(Generic drop
generator shown)
Jet Alignment in
Charge Electrode
Jet Alignment with

Deflector Plates
1mm
Pinpoint
1mm
Pinpoint
90% 75%
ID Jet
ID
Jet Alignment in Gutter AM_0175
Jet to be set 25% of gutter

diameter from gutter wall
Head Alignments
EPT006508 Issue 2 April 2014 7-33

INSTALLATION
Create a Print Sample

WARNING: During the following procedure, the print head
must be directed into a beaker made of
conducting material which is securely connected
to ground/earth, as electrostatic charges on the
ink drops used for printing could cause a fire
hazard.
The printer is now ready to print messages. It will be necessary to have the
jet running and a message ready to print.
(1) Ensure Print Trigger and Line Movement have been set as described
on page 7-21.
(2) Select Home > Settings > Adjustment. Select Modulation. Select the
Set Auto Modulation.
(3) Select Test Print.
7-34 EPT006508 Issue 2 April 2014

PART 8 : REFERENCE
CONTENTS
Page
Glossary of Terms ....................................................................... 8-2
Print Definitions ................................................................................ 8-5

REFERENCE
GLOSSARY OF TERMS
Alphanumeric Letter or number characters.
Attribute A characteristic, or distinctive feature.
Backlash The ability to detect direction of line travel, enabling
the print to be suspended when travelling in
opposite direction and restart at the appropriate
place.
BUP Break up point, below nozzle plate and within charge
electrode, where jet breaks into drops.
Compact Flash This is a memory card used to store vital printer
information. It is located on the SBC.
cP Centipoise. Measure of viscosity.
DHCP Dynamic Host Configuration Protocol. A protocol
used to assign dynamic IP addresses on a dynamic
network.
DNS Domain Name System. This system converts
domain names into IP addresses.
Drop Ink drop. Also used as a unit of measurement in
measuring character or font height.
Element (Relating to Barcodes) Is any individual bar or space
Email Client A program running on the printer to enable specified
alerts to be emailed.
Ethernet This is the LAN (Local Area Network) technology
used to connect the printer to other devices. The
A320i printer provides an Ethernet connector for
networking.
Mode Way of working or way in which something is done;
method of procedure.
PEC Print Engine Controller. This PCB manages control
of the ink system and print head.
PPR Pulses Per Revolution. Number of pulses for 1
complete revolution of a shaft encoder.
Print Trigger The internal trigger signal to initiate printing
Product Detect The signal received from either an external device
(product sensor) or internally, to start the printing
process. i.e. if no delays or offsets are set, this will
generate the print trigger signal immediately.

REFERENCE
Quadrature A quadrature adds a second channel (B) (from shaft

encoder) that is offset by 1/4 (90°) cycle to allow for
directional information (i.e. A leads B or B leads A).
Quiet Zone (Relating to Barcodes) Refers to the spaces around a
barcode that must not contain dark marks
Range Information presented by the printer - the range
between which the value should appear.
Raster The set of charge voltages that create a print stroke.
Rasters are specifically designed to accommodate
drop size characteristics, number of lines of print
and the required print quality.
SBC Single Board Computer. This PCB manages the User
Interface (keyboard and display) and performs the
error reporting, monitoring, USB, data storage and
networking functions of the printer
SE Sealed Environment
Select Information to be put into the printer - use the
keyboard <> keys to choose the option required.
Then use the Select key to insert or open.
Shaft Encoder A mechanical device that emits X amount of pulsed
signals per revolution of the shaft. This is typically
attached to a production line to ensure that the print
width is kept constant to varying line speeds.
Sequencing Application of an automatic sequence of actions,
such as used to start up or shut down the printer.
Soft Key Key having its function controlled by software. The
key can, therefore, be expected to have different
functions at different points in printer operation.
Status Information presented by the printer - the current
value, setting or adjustment in the printer.

REFERENCE
Stroke The adjacent lines of ink drops making up the

character drop matrix. The distance between strokes
is sometimes used as a unit of measurement in
spacings or delays.
USB Universal Serial Bus. This is defined as a “plug and
play” device that can be fitted into the printer. In the
A-Series i-Tech printers a USB socket is provided to
enable a USB mass storage device to be inserted,
this can contain information that the printer can use
to restore, or can be used to create back-ups etc.
Unicode An international coding scheme for written
characters and text, each of which is identified by a
16-bit code between 0000 and FFFF. The code
conforms to a Standard maintained by the Unicode
Consortium and ISO organisation.
Web server A Web server is a program that allows users to view
information on the printer from a remote connection
using a web browser such as Internet Explorer.

REFERENCE
Print Definitions
Normal Print
Print Trigger
Product
Detect
Print Delay
Print Delay
Direction of print
Print Offset
Print Offset
Product Product
Detect Detect
Forward/ Reverse Forward

Reverse Offset Offset
Offset Print Delay Print Delay
Direction of print Direction of print
Invert Print
Reverse Print
Inter Character Gap

(Double Space Print)
Bold Print
(set to 1 in this example)


INDEX
A Connector
A320i beacon 6-4
about 2-3 Ethernet 6-4
A420i product detector 6-4
about 2-3 serial port 6-4
Access shaft encoder 6-4
ink system 5-3 user port 6-4
Alarm beacon 6-5 Control panel 2-22
Alarm Port 6-8 D
Alert bar Damper
messages 4-4 replacement 5-9
Alerts Data
acknowledgement 4-3 importing and
amber 2-23, 4-3 exporting 3-30
configurable 4-3 Deflector plates
non-recoverable 4-3 alignment 5-42
recoverable 4-3 replacement 5-40
red 2-23, 4-3 Delay (print)
B adjustment 3-11
Back-up 3-29 Dimensions 2-6, 2-7, 2-8
Beacon print head 7-9, 7-10
installation 6-31 90 degree 7-12, 7-13
Bracketry 6-31 90 degree pinpoint 7-12
floor mount kit 6-33 bracket 7-15, 7-16
side mount kit 6-32 pinpoint 7-11
C Drive rod
Cabinet replacement 5-48
electronics Drop generator
access 5-66 replacement 5-52, 5-56
positioning 7-5 E
specification 2-6 Electrical supply 7-17, 7-18
Cartridge Electronics Subrack
capacity 2-7 replacement 5-77
make-up 2-17 Electrostatic discharge 1-6
replacement 3-31 Email 3-13
Charge Electrode Encoder 6-14
alignment 5-36 Environment
replacement 5-33 temperature 2-8
Conduit Ethernet 7-23
length 2-6 External connections 7-18
positioning 7-5
Connectivity 7-23

F Ink System
Fan preparation 7-32
operation check 5-78 specification 2-7
replacement 5-78 Input Method Editor 3-17
Faults Inspection 7-4
print quality 4-7 Installation
printer 4-5 printer 7-5
Feed filter Invertor PCB
replacement 5-6 replacement 5-72
Filter IP rating 2-6, 2-7, 2-8
replacement K
air 5-78 Keyboard and Bezel
feed 5-6 SVGA
gutter 3-33 replacement 5-70
Fire 1-4 L
Fluid Level sensor module
levels 2-17 replacement 5-8
Front Panel PCB Lockout 3-11
SVGA Logos
replacement 5-73, 5-74 import 3-22
Fuse Low drip valves
replacement 5-68 replacement 5-11
G M
Gutter Make-up filter
pipe/sensor replacement replacement 5-5
5-63 Messages
sensor gap 5-64 alert bar 4-4
H Mobile Cabinet Stand 6-34
Holster Modulation
Retaining clip repair 5-65 check 5-14
I N
IME 3-17 Nozzle plate
Importing data 3-30 removal/cleaning 5-44
Ink Nozzle size 2-6
circuit diagram 2-19, 2-20, Pinpoint 2-6
2-21 P
Qube 2-17 PCB
storage 1-4 ink system interface
system venting 2-18 replacement 5-75, 5-76
Ink jet standard interface
alignment 5-31 replacement 5-69
alignment check 5-29 Peltier
Ink jet modulation replacement 5-19
adjustment 5-14 PPR
Ink pressure specifying 6-15
adjustment 5-13

Pressure sensor Q
replacement 5-18 Quality Code 3-33
Print Qube
create a sample 7-34 capacity 2-7
delay 3-11 Ink reservoir 2-17
test 7-34 quality code 3-33
Print Head QuickStep User Interface
90 degree dimensions 7-12, Add Menu 3-16
7-13 Align Menu 3-24
alignment 5-29 File Menu 3-16
bracket dimensions 7-15, long-press 3-9
7-16 Move / Size Menu 3-28
cleaning 5-26, 5-28 select existing
dimensions 2-6, 7-9, 7-10 message 3-26
pinpoint 7-11 Zoom Menu 3-24
distance 7-5 R
distance above print Remote UI
surface 2-6 connecting 6-25
distance from substrate 7-5 Repeat
general view 2-10 continuous 3-27
IP65 cover 6-29 counted 3-27
pinpoint Restore 3-30
90 degree dimensions S
7-12 Safety
positioning 7-5 data sheets 1-3
specification 2-6 fire 1-4
Print Trigger 4-6, 8-2 information 1-3
Printer ink 1-3
back-up 3-29 ink spillage and disposal 1-5
dimensions 7-5 symbols 1-6
faults 4-5 Save Message 3-25
installation 7-5 Sensor 7-19
restore 3-30 fibre optic 6-21
Printing inductive 6-20
repeat 3-27 installation 7-19
Product Detect 6-18, 8-2 positioning 7-19
PRV reflector 6-18
1psi type 7-19
refurbishment 5-22 Serial Number 3-19
PSU Serial Port 6-9
replacement 5-67 Shaft Encoder 6-14
Pump Shut Down 3-4
positive air 6-27 long 3-4
speed check 5-14 Socket
25-Way 6-11
37-Way 6-12

Solenoid Valve V
arrangement 5-17 Vent 2-18
replacement 5-17 Viscometer
Special Applications replacement 5-24
Fork Sensor 6-24 W
Registration Mark Web Server 7-23
Sensor 6-23 Weight 2-6, 2-7, 2-8
Transparent Product Z
Sensor 6-24 Zoom Menu 3-24
UV Sleeve Packaging
Sensor 6-23
Specification
cabinet 2-6
environment 2-7
ink system 2-7
print head 2-6
Start-up 3-3, 7-21
Status 4-4
getting ready to print 4-4
heating 4-4
ink system standby 4-4
not ready to print 4-4
ready to print 4-4
standby 4-4
Storage
ink 1-4
Strobe Assembly
replacement 5-61
pinpoint 5-62
Symbols 1-6
T
Temperature 2-8
Temperature Sensor
replacement 5-21
Thermal Sensor
replacement 5-59
Topic Keys 3-7
Touchscreen 2-22
replacement 5-70
U
Unicode 3-17, 8-4
common characters 3-17
User Port 6-9
connections
SK1 6-11
User Port Kit 6-9

A320i A420i A520i Product Manual Touchscreen Variant English EPT006508 2

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A320i A420i A520i Product Manual Touchscreen Variant English EPT006508 2

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What is the purpose of this manual?

What is the purpose of this manual?

What safety information is emphasized?

What safety information is emphasized?

Domino A-Series i-Tech

(2) EPT006508 Issue 2 April 2014

Domino UK Ltd. Domino North America

EPT006508 Issue 2 April 2014 (3)

• NOT FAULT TOLERANT. THE SOFTWARE IS NOT FAULT TOLERANT. DOMINO UK

• No Liability for Certain Damages. EXCEPT AS PROHIBITED BY LAW, MS SHALL HAVE

(4) EPT006508 Issue 2 April 2014

EXPORT RESTRICTIONS. You acknowledge that SOFTWARE is of US-origin. You agree to

EPT006508 Issue 2 April 2014 (5)

EN 61000-6-4:2007/A1:2011 Electromagnetic Compatibility

EN 61000-6-2:2005 Electromagnetic Compatibility (EMC).

EN 55022:2010 Information technology equipment - Radio

EN 60950-1:2006/A2:2013 Information technology equipment -

2006/95/EC: Low Voltage Directive.

2004/108/EC: EMC Directive.

2011/65/EU RoHS Directive

(6) EPT006508 Issue 2 April 2014

European EMC Statement

(8) EPT006508 Issue 2 April 2014

PART 4 DISPLAY MESSAGES AND FAULT

PART 6 OPTIONS AND ACCESSORIES

EPT006508 Issue 2 April 2014 (9)

(10) EPT006508 Issue 2 April 2014

EPT006508 Issue 2 April 2014 1-1

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1-2 EPT006508 Issue 2 April 2014

EPT006508 Issue 2 April 2014 1-3

• It is possible to control the printer remotely. If operated in this manner it

1-4 EPT006508 Issue 2 April 2014

Spillages and Disposal

EPT006508 Issue 2 April 2014 1-5

Eye protection must be worn.

Protective clothing must be worn. Use adequate protective gloves. Consult

The equipment must be switched off and power removed.

Only trained personnel should carry out this procedure.

Beware of Electrostatic Discharge (ESD). Electrostatic precautions must be

1-6 EPT006508 Issue 2 April 2014

EPT006508 Issue 2 April 2014 2-1

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2-2 EPT006508 Issue 2 April 2014

EPT006508 Issue 2 April 2014 2-3

2-4 EPT006508 Issue 2 April 2014

A520i Cabinet and TouchPanel Type 3

EPT006508 Issue 2 April 2014 2-5

2-6 EPT006508 Issue 2 April 2014

EPT006508 Issue 2 April 2014 2-7

2-8 EPT006508 Issue 2 April 2014

Conduit Nut Wire box

Standard Print Head

EPT006508 Issue 2 April 2014 2-9

Duo Print Head Pinpoint Print Head

Print Head - General View

2-10 EPT006508 Issue 2 April 2014

EPT006508 Issue 2 April 2014 2-11

Gutter Pump Viscometer Peltier Ink Interface PCB

Damper (under Ink