KVH Trac Vision G8

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A Guide to TracVision G8

Satellite Television
®

owner’s
manual
• Guide to Operation
• Guide to Technical Information

KVH TracVision G8
®
TVG8_OM_BinderCover_9.03
*

Notes
* * Press any button to return.
** If GPS is providing valid position
data to the antenna, manual entry
of latitude/longitude is not available.
*

* **

*
Welcome to TracVision G8

TracVision G8
Owner’s Manual
This manual provides detailed instructions on the proper
operation, installation, configuration, troubleshooting, and
maintenance of the KVH TracVision G8 system. For operation
instructions, refer to the Guide to Operation. For installation,
configuration, troubleshooting, and maintenance instructions,
refer to the Guide to Technical Information.
Throughout this manual, important information is marked for
your attention by these icons:
A helpful tip that either directs you to
a related area within the manual or
offers suggestions on getting the
best performance from your system.
TracVision G8 Serial Number
An alert to important information
regarding procedures, product
specifications, or product use.

Information about installation, This serial number will be required


maintenance, troubleshooting, or for all troubleshooting or service
other mechanical issues.
calls made regarding this product.

An electrical safety warning to help


identify electrical issues that can be a
hazard to either this KVH product or
a user.

Direct questions, comments, or suggestions to:

KVH Industries, Inc. KVH Europe A/S Click here to go to our


50 Enterprise Center Ved Klaedebo 12 state-of-the-art
Middletown, RI 02842-5279 USA 2970 Hoersholm Denmark
Tel: +1 401 847-3327 Tel: +45 45 16 01 80 Customer Support web
Fax: +1 401 849-0045 Fax: +45 45 86 70 77 page... the fastest and
E-mail: [email protected] E-mail: [email protected] easiest way to get all of
Internet: www.kvh.com Internet: www.kvh.com your questions
answered.

KVH Part # 54-0198 Rev. C


© 2003 KVH Industries, Inc., All rights reserved.
Fiber optic gyros protected by U.S. and foreign patents
TracVision®, TracNet™, and KVH® are trademarks
of KVH Industries, Inc.

DVB® (Digital Video Broadcasting) is a registered trademark of the DVB Project.

DIRECTV® is an official trademark of DIRECTV, Inc.,


a unit of GM Hughes Electronics.

DISH™ Network is an official trademark of


EchoStar Communications Corporation.

ExpressVu is a property of Bell ExpressVu, a wholly owned


subsidiary of Bell Satellite Services.
Table of Contents

Table of Contents
Guide to Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
1 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
2 Receiving Satellite Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
3 Turning On the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
4 Changing Channels and Switching to the Second Satellite . . . . .7
5 Watching Television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
6 Internet Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
7 Using the MCU Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Guide to Technical Information . . . . . . . . . . . . . . . . . . . . . . .11

1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
1.1 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
1.2 System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
1.3 Materials Provided with the TracVision G8 . . . . . . . . . . . .18

2 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
2.1 Planning the Installation . . . . . . . . . . . . . . . . . . . . . . . . .21
2.2 Mounting the TracVision Antenna . . . . . . . . . . . . . . . . . . .26
2.3 Connecting the IRD(s) . . . . . . . . . . . . . . . . . . . . . . . . . . .31
2.4 Wiring the MCU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
2.5 Mounting the MCU . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
2.6 Activating/Programming the IRD . . . . . . . . . . . . . . . . . . .40
2.7 Installing Satellites Using the MCU . . . . . . . . . . . . . . . . .42
2.8 Checking Out the System . . . . . . . . . . . . . . . . . . . . . . . .52
2.9 Changing Geographic Location . . . . . . . . . . . . . . . . . . . .54

3 Using the MCU Interface . . . . . . . . . . . . . . . . . . . . . . . .57


3.1 Startup and Self-test . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
3.2 Main Display and Accessing the Main Menu . . . . . . . . . .60

54-0198 i
TracVision G8 Owner’s Manual

3.3 Installing Satellites . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63


3.4 Restarting the Antenna . . . . . . . . . . . . . . . . . . . . . . . . . .65
3.5 Operations Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

4 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
4.1 Troubleshooting Matrix . . . . . . . . . . . . . . . . . . . . . . . . . .83
4.2 Causes and Remedies for Common
Operational Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
4.3 IRD Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
4.4 Antenna Gyro and LNB Faults . . . . . . . . . . . . . . . . . . . . .87
4.5 Computer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . .88
4.6 Maintenance Port Parser Commands . . . . . . . . . . . . . . .89

5 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
5.1 Warranty/Service Information . . . . . . . . . . . . . . . . . . . . . .93
5.2 Preventive Maintenance . . . . . . . . . . . . . . . . . . . . . . . . .93
5.3 TracVision G8 Field Replaceable Units . . . . . . . . . . . . . .94
5.4 Accessing Antenna Components Through the Hatch . . . .96
5.5 Replacing the PCB Module Fuse . . . . . . . . . . . . . . . . . . .96
5.6 Replacing the Main PCB . . . . . . . . . . . . . . . . . . . . . . . . .97
5.7 Replacing the RF PCB . . . . . . . . . . . . . . . . . . . . . . . . .100
5.8 Replacing the Internal Sensor . . . . . . . . . . . . . . . . . . . .103
5.9 Replacing the Azimuth FOG . . . . . . . . . . . . . . . . . . . . .104
5.10 Replacing the Elevation Gyro . . . . . . . . . . . . . . . . . . . . .106
5.11 Replacing the Roll Gyro . . . . . . . . . . . . . . . . . . . . . . . . .107
5.12 Replacing the Azimuth Motor . . . . . . . . . . . . . . . . . . . . .108
5.13 Replacing the Elevation Motor . . . . . . . . . . . . . . . . . . . .110
5.14 Replacing the Elevation Belt . . . . . . . . . . . . . . . . . . . . .112
5.15 Replacing the Skew Motor (European Systems Only) . .113
5.16 Replacing the Skew Belt (European Systems Only) . . . .117
5.17 Replacing the LNB . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
5.18 Replacing the LNB/Feed Tube Assembly . . . . . . . . . . . .121
5.19 Preparing for Shipment . . . . . . . . . . . . . . . . . . . . . . . . .123

ii 54-0198
Table of Contents

Appendices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
A System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
B MCU Flush Mount Panel Template . . . . . . . . . . . . . . . . . . .129
C Comprehensive System Wiring Diagram . . . . . . . . . . . . . .131
D Startup Data Sequences . . . . . . . . . . . . . . . . . . . . . . . . . .133
E Maintenance Port Parser Commands . . . . . . . . . . . . . . . . .135
F Patent Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

Index

54-0198 iii
Guide to Operation

Guide to Operation
This guide explains everything you need to know to operate your
TracVision G8 system. For detailed installation, configuration,
troubleshooting, and maintenance information, please refer to the Guide
to Technical Information.

Contents
1 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
2 Receiving Satellite Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
3 Turning On the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
4 Changing Channels and Switching to the Second Satellite . . . . . . . . .7
5 Watching Television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
6 Internet Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
7 Using the MCU Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

54-0198 1
Guide to Operation

1 System Overview
A complete satellite TV system, illustrated in Figure 1, includes
the TracVision G8 antenna unit connected to the Master Control
Unit (MCU), an IRD (satellite TV receiver), and a television set. Figure 1
TracVision G8 System Diagram
TracVision G8 Antenna

European TracVision G8 systems


can be connected to four satellite
9-36 VDC receivers via four RF cables.
120 Watts

Master Control Options Purchased Separately


Unit (MCU)
Satellite Receiver 1 TV 1

Power/Data RF

PC Diagnostics
RF

Satellite Receiver 2 TV 2

System Compatibility
The TracVision G8 is fully compatible with Digital Video
Broadcasting (DVB®) satellites, as well as DIRECTV®‘s Digital
Satellite Service (DSS) satellites. The system is also fully
compatible with KVH’s TracNet™ 2.0 Mobile High-speed Internet
System (for more information about TracNet 2.0, please visit our
web site at www.kvh.com).
Figure 2
TracVision Identifies and
In-motion Tracking
Compensates for Vessel Motion
The TracVision G8 uses a state-of-the-art actively stabilized
antenna system. The antenna’s built-in global positioning system
(GPS) allows the system to calculate the precise azimuth and
TracVision

elevation to the satellite from your vessel’s current location,


ensuring the shortest possible satellite acquisition time. Once the
satellite is acquired, the antenna gyros continuously measure the
heading, pitch, and roll of your vessel and send commands to the
antenna motors to keep the antenna pointed at the satellite at all
times.

54-0198 3
TracVision G8 Owner’s Manual - Guide to Operation

Satellite Library
Your TracVision G8 includes a pre-programmed satellite library
of North American, European, and Latin American satellite
services. If the satellite service you wish to receive is not already
in the satellite library, an authorized technician can add two
additional satellites of your choice to the library.

System Components
Your TracVision G8 system includes the following components:

Antenna Unit
The antenna unit houses the antenna positioning mechanism, low
noise block (LNB), GPS, and three-axis sensor within a molded
ABS radome. The European version includes a skew control
mechanism that automatically adjusts the antenna’s skew to
account for regional changes and different satellite services.
Power, signal, and control cabling from belowdecks units are
connected to the antenna at the rear of the baseplate.

Master Control Unit


The MCU is the user interface, providing access to the system
and its functions through an LCD and three soft keys. The MCU
also serves as the system’s junction box, allowing the system to
use ship’s power and supply and receive data to/from the
TracVision G8. The MCU can accept any power input between 9
and 36 volts DC; its power supply provides power to the antenna
and galvanically isolates the TracVision G8 system.

Integrated Receiver Decoder (IRD)


The IRD (purchased separately) receives satellite signals from the
antenna unit for signal processing and channel selection, and
sends the signals to the TV set for viewing. Please refer to the
user’s manual provided with your selected IRD for complete
operating instructions.

4 54-0198
Guide to Operation

2 Receiving Satellite Signals


For TracVision G8 to receive satellite TV signals, the antenna
must have a clear line of sight to the satellite. If you only receive
intermittent signals or the antenna cannot find the satellite, check
around your vessel for any objects that could be blocking the
signal, such as other vessels, trees, buildings, other onboard
equipment, etc.
Figure 3
Be Aware of Objects that Might
Block the Satellite Signals

TracVision

You must also be located within the selected satellite’s coverage


area in order to receive its signal. Refer to your satellite television
service manual to check the viable coverage area. For your
convenience, KVH provides links to several web sites that offer satellite
coverage information. Simply go to our web site at: www.kvh.com/
footprint/index.html.

54-0198 5
TracVision G8 Owner’s Manual - Guide to Operation

3 Turning On the System


The TracVision G8 system is easy to use. Antenna unit
initialization and satellite acquisition are completely automatic.

To use the TracVision G8 system, follow the steps below.

1. Turn on the IRD and the television. (Refer to your


IRD user’s manual for complete operating
instructions for the IRD.)
2. Apply power to the TracVision G8 antenna.

To minimize the time it takes the 3. Minimize turning the vessel for two minutes after
antenna to acquire the satellite, do turning on the antenna to allow the antenna gyro to
not change the channel during the initialize properly.
startup process or cable unwrap.

6 54-0198
Guide to Operation

4 Changing Channels and


Switching to the Second Satellite
The satellite configuration on
TracVision G8 can have a pair of satellites installed, either one of
your IRD must match the satellite
which can be the active satellite selection. There are several setting on the TracVision G8
methods of selecting whether your TracVision G8 will track system.
Satellite A or Satellite B based upon your location, type of install,
Satellite A on the TracVision G8
IRD, and selected satellite service.
must be the same satellite as IRD
Alternative 1 (or A, based on your
European Satellite Subscribers IRD) and must be assigned the IRD
DiSEqC 1 setting.*
If you are not using a multiswitch, switching from one satellite to
the other is as easy as changing the channel using the IRD remote Satellite B on the TracVision G8
must be the same satellite as IRD
control. TracVision G8 will automatically switch from Satellite A
Alternative 2 (or B, based on your
to Satellite B and back again as necessary to receive your selected
IRD) and must be assigned the IRD
channel. If you are using a multiswitch, use the MCU switching DiSEqC 2 setting.*
option described in “Switching Satellites Using the MCU” on
page 8. Refer to your IRD user manual for
complete instructions for your IRD.

DIRECTV Satellite Subscribers *DiSEqC settings only apply to


European systems and DIRECTV
DSS Plus™ IRDs.
DIRECTV subscribers in certain regions of the United States will
require a DSS Plus™ IRD to receive broadcasts from multiple
satellites.

If connected to the antenna’s RF1 connector, the DSS Plus IRD


allows you to switch channels using the IRD remote control. If When you switch from one satellite
you are a DIRECTV subscriber, but do not have a DSS Plus IRD, to another, all IRDs connected to
the system will receive signals from
or you are using a multiswitch, use the MCU switching option
the new satellite.
described in “Switching Satellites Using the MCU” on page 8.

EchoStar and ExpressVu Satellite Subscribers


EchoStar and ExpressVu subscribers will need to use the MCU
switching option, as described in “Switching Satellites Using the
MCU” on page 8.

DIRECTV Latin America Subscribers


If your TracVision G8 is equipped for use with the DIRECTV
Latin America service, your antenna will search for and receive
signals from one satellite (Galaxy 8W or Galaxy 8E). Therefore,
there is no need to switch satellites.

54-0198 7
TracVision G8 Owner’s Manual - Guide to Operation

Switching Satellites Using the MCU


If you’re unable to switch between satellites using the IRD
remote control, use the MCU front panel buttons to select
between Satellite A and Satellite B. Press the left button to select
Satellite A and the right button to select Satellite B.
Figure 4
Switching Satellites Using
the MCU

European systems only: Track Installed Track Installed


Using the MCU to switch between Satellite A Satellite B
satellites disables the system’s
DiSEqC monitoring. You will not be
able to use the IRD to switch
between satellites unless the
5 Watching Television
system is restarted.
TracVision G8 is designed to operate as efficiently and as reliably
as possible both when your vessel is in motion and at rest.

Cable Unwrap
The antenna can rotate a full 720° before reaching the end of its
cable. If it does so, the system automatically unwraps the cable
by quickly rotating the dish in the opposite direction. During this
time, your television transmission will freeze momentarily while
the cable unwraps and the antenna reacquires the satellite.

Conical Scan Tracking


The antenna uses conical scanning to maintain peak signal
strength to the receiver and to update the satellite’s position.
When conical scan tracking is active, the antenna moves
continually in a circular motion to sweep across the satellite’s
peak signal. The signal strength is then fed back to the control
circuits to keep pointed in the direction of the strongest signal.

If the satellite signal is lost while the system is in conical scan


track mode, the control software imposes a 15-second time-out
delay. If the signal is not regained during that time, the antenna
will search for the satellite signal. This is an automatic process
that does not require user intervention.

8 54-0198
Guide to Operation

Sleep Mode
When the vessel has come to a stop and holds its position for one
minute (e.g., at a dock), the antenna unit enters Sleep Mode,
which locks the antenna in place to conserve power. As soon as If you prefer, you may disable the
the vessel moves beyond a 1° - 2° window, or the RF level Sleep Mode function. Refer to
changes significantly, Sleep Mode automatically turns off and the “Turning Sleep Mode On/Off” on
system begins tracking the satellite again (or enters Search mode page 70 for details.
to find the satellite).

6 Internet Access
Your TracVision G8 can receive high-speed Internet data when
used in conjunction with KVH’s TracNet 2.0 Mobile High-speed
Internet System. With TracNet 2.0, you get broadband Internet
access on the move via satellite downloads and a wireless return
path. For more information about TracNet 2.0 in North America
and Europe, please visit our web site at www.kvh.com.

54-0198 9
TracVision G8 Owner’s Manual - Guide to Operation

7 Using the MCU Interface


All TracVision G8 operations are controlled and monitored using
the MCU. An LCD display shows configuration data and three
soft keys enable you to perform basic menu-driven tasks.

Figure 5
MCU Front Panel
LCD Display

Soft Keys

During the TracVision G8 installation process, the satellite


selections should have been configured to your specifications as
detailed in the Guide to Technical Information. Once the system is
installed and functioning properly, the system will function
automatically.

However, there may be instances in which you need to access


certain settings via the MCU interface. To assist you, KVH has
provided the following information resources:

Quick Reference Guide:


The quick reference guide on the inside front cover
of this manual illustrates the main display and the
overall menu structure, allowing you to easily and
quickly navigate among the MCU menus.
Section 3 in the Guide to Technical Information:
Section 3, “Using the MCU Interface,” on page 57 of
the Guide to Technical Information provides a
detailed explanation of every menu option and
system configuration setting. These menus should,
for the most part, be accessed by authorized
technicians. The following are the most commonly
used menu functions:

Table 1 Menu Function Purpose See Page:


Commonly Used Menu Functions Install Satellite Install a satellite to track 63
Set Sleep On/Off Turn Sleep Mode on or off 70
Set Brightness Adjust the MCU display’s brightness 80

10 54-0198
Guide to Technical Information

Guide to Technical
Information
This guide explains how to install, troubleshoot, and maintain the
TracVision G8 system. For complete operation instructions, please refer
to the Guide to Operation at the front of this manual.

Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
2 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
3 Using the MCU Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
4 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
5 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Appendices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

54-0198 11
Introduction

1 – Introduction
This section provides a basic overview of the TracVision G8 system. It
explains how the system works and describes the function of each
component.

Contents
1.1 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
1.2 System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
1.3 Materials Provided with the TracVision G8 . . . . . . . . . . . . . . . . .18

54-0198 13
Introduction

1.1 System Overview


A complete satellite TV system, illustrated in Figure 1-1, includes
the TracVision G8 antenna unit connected to the Master Control
Unit (MCU), an IRD (satellite TV receiver), and a television set. A
desktop or laptop computer is used to conduct diagnostics.
System specifications are provided in Appendix A on page 127. Figure 1-1
TracVision G8 System Diagram
TracVision G8 Antenna

European TracVision G8 systems


9-36 VDC can be connected to four satellite
120 Watts receivers via four RF cables.

Master Control Options Purchased Separately


Unit (MCU)
Satellite Receiver 1 TV 1

Power/Data RF

PC Diagnostics
RF

Satellite Receiver 2 TV 2

System Compatibility
The TracVision G8 satellite antenna is fully compatible with
Digital Video Broadcasting (DVB®) satellites, as well as
DIRECTV®‘s Digital Satellite Service (DSS) satellites. The
system is also fully compatible with KVH’s TracNet™ 2.0 Mobile
High-speed Internet System (for more information about
TracNet 2.0, please visit KVH’s web site at www.kvh.com). Figure 1-2
TracVision Identifies and
In-motion Tracking Compensates for Vessel Motion

The TracVision G8 uses a state-of-the-art actively stabilized


antenna system. The antenna’s built-in GPS allows the system to
calculate the precise azimuth and elevation to the satellite from TracVision

your vessel’s current location, ensuring the shortest possible


satellite acquisition time. Once the satellite is acquired, the
antenna gyros continuously measure the heading, pitch, and roll
of your vessel and send commands to the antenna motors to keep
the antenna pointed at the satellite at all times.

54-0198 15
TracVision G8 Owner’s Manual - Guide to Technical Information

Satellite Library
Your TracVision G8 includes a pre-programmed satellite library
of North American, European, and Latin American satellite
services. When configuring the TracVision G8, you may choose a
TracVision G8’s default satellite
pairs are: pair of satellites from the library to be active in the system and
with your IRD.
N. America (US DIRECTV):
DSS_101 & DSS_119 Table 1-1 lists the possible satellite pairs that may be selected in
Europe: North America, and Table 1-2 lists the satellites that can be
Astra1 & HotbirdWB programmed in Europe (as long as the paired satellites are within
range of the TracVision antenna). In Latin America, the system
L. America (DIRECTV LA):
Galaxy_8W & None
can track either Galaxy_8W or Galaxy_8E to receive DIRECTV
Latin America service (Latin American LNB required). If the
Table 1-1 satellite service you wish to receive is not listed in the satellite library,
Available Satellite Pairs you may add two additional satellites of your choice to the library.
- North America
(North American LNB Required)
DSS_101 DSS_119 Echo_61 Echo_110 Echo_119 Echo_148 Expressvu ExpressTV
DSS_101 ✓ ✓ ✓
DSS_119 ✓ ✓ ✓
Echo_61 ✓ ✓ ✓ ✓
Echo_110 ✓ ✓ ✓ ✓ ✓
Echo_119 ✓ ✓ ✓ ✓ ✓
Echo_148 ✓ ✓ ✓ ✓
Expressvu ✓ ✓ ✓ ✓ ✓ ✓ ✓
ExpressTV ✓ ✓ ✓ ✓ ✓ ✓ ✓

Table 1-2 Any two of the European satellites listed below can be paired together, as
Available Satellites - Europe long as the satellites are within range of the antenna:
(European LNB/Feed Tube
• Astra1 • Sirius
Assembly Required)
• Astra2N • Thor
• Astra2S • Arabsat
• Hispasat • Nilesat
• HotbirdWB • Optus_B1
• Hotbird • Optus_B3

16 54-0198
Introduction

1.2 System Components


Your TracVision G8 system includes the following components:

Antenna Unit
The antenna unit houses the antenna positioning mechanism, low
noise block (LNB), GPS, and three-axis sensor within a molded
ABS radome. The European version includes a skew control
mechanism that automatically adjusts the antenna’s skew to
account for regional changes and different satellite services.
Power, signal, and control cabling from belowdecks units are
connected to the antenna at the rear of the baseplate.

Master Control Unit (MCU)


The MCU is the user interface, providing access to the system
and its functions through an LCD and three soft keys. The MCU
also serves as the system’s junction box, allowing the system to
use ship’s power, and supply and receive data to/from the
TracVision G8. The MCU can accept any power input between 9
and 36 volts DC; its power supply provides power to the antenna
and galvanically isolates the TracVision G8 system.

Integrated Receiver Decoder (IRD)


The IRD (purchased separately) receives satellite signals from the
antenna unit for signal processing and channel selection, and Before you can start watching
sends the signals to the TV set for viewing. Please refer to the satellite TV using your TracVision
antenna, you will need to activate
user’s manual provided with your selected IRD for complete
your IRD. Refer to Section 2.6,
operating instructions. “Activating/Programming the IRD,”
on page 40 for details.

54-0198 17
TracVision G8 Owner’s Manual - Guide to Technical Information

1.3 Materials Provided with the


TracVision G8
Table 1-3 lists the components and materials in the TracVision G8
shipping carton.

Table 1-3 Component KVH Part No.


TracVision G8 Packing List Antenna unit 02-1262-01†
02-1262-03††
02-1262-04†††
Master control unit (MCU) 02-1265
Installation kitpack 72-0127
Data/power cable, 100 ft. (30 m) 32-0744-100
For a list of items supplied in the
kitpack, see Table 2-3 on page 22. TracVision G8 Owner’s Manual 54-0198

North American system
††
Latin American system
†††
European system

18 54-0198
Installation

2 – Installation
This section explains how to install, configure, and test the
TracVision G8 system. Follow the simple procedures in this section
sequentially to ensure a safe and effective installation.

Contents
2.1 Planning the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
2.2 Mounting the TracVision Antenna . . . . . . . . . . . . . . . . . . . . . . . .26
2.3 Connecting the IRD(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
2.4 Wiring the MCU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
2.5 Mounting the MCU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
2.6 Activating/Programming the IRD . . . . . . . . . . . . . . . . . . . . . . . .40
2.7 Installing Satellites Using the MCU . . . . . . . . . . . . . . . . . . . . . . .42
2.8 Checking Out the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
2.9 Changing Geographic Location . . . . . . . . . . . . . . . . . . . . . . . . . .54

54-0198 19
Installation

2.1 Planning the Installation


Who Should Install the TracVision G8
Plan the entire installation before
KVH recommends that a KVH-authorized technician install the proceeding! Take into account
TracVision G8 system. Installers should have experience antenna unit placement, cable
running distances between units,
installing electronic equipment on a vessel.
and accessibility to the equipment
after installation.
Materials and Equipment Required for Installation
If you are prewiring the system,
Before you begin installing the TracVision G8 system, you need to be sure to route the N-type
verify that you have all of the following tools and materials: connector end of the data/power
cable to the antenna location and
• Electric drill and 1⁄2" (13 mm) drill bit the F-type connector end to the
• 17 mm socket wrench belowdecks MCU (see Figure 2-8
on page 28).
• ⁄16" open-end wrench
9

• Flat head and Phillips screwdrivers


• Light hammer; center punch; tape; scriber/pencil
• Wire strippers
• A PC with terminal emulation software such as
Windows Hyperterminal or PROCOMM
• Quick-tripping circuit breaker or fuse rated for
30 amps
RG-11 with F-type connectors is
• RG-11 cable(s) with F-type connectors (refer to required for all RF wiring. Use of
Table 2-1 to determine the number of RF cables needed) any other cable will result in
degraded performance, which is not
Connecting to: # RF Cables covered by the KVH warranty.
North American Systems Table 2-1
One IRD 1 Number of RF Cables to Connect
Two IRDs 2
to the Antenna

Two or more IRDs 2*


European Systems
One IRD 1
Two IRDs 2
Three IRDs 3 You may want to connect four RF
cables to the antenna in all cases.
Four IRDs 4 That way, if an IRD is added (or the
More than four IRDs 4* system is converted from North
American to European use) in the
* Multiswitch required. Follow manufacturer’s guidelines. future, no additional RF cables will
need to be run.

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TracVision G8 Owner’s Manual - Guide to Technical Information

• Power cable to connect the MCU to ship’s power


(Table 2-2 provides proper gauge and length
specifications for a 12V supply. The system will
not work if the MCU receives less than 9V).

Table 2-2 Cable Length Cable Gauge


Recommended MCU-to-Ship’s to 40 ft (12 m) 12 AWG (1.5 mm2)
Power Cable Specifications
up to 70 ft (21 m) 10 AWG (2.5 mm2)

Kitpack Contents
The kitpack packaged with your system contains hardware and
other materials that will be needed to complete the installation.
Ensure that the kitpack contains all of the items listed below.

Table 2-3 Part Part # Qty.


Kitpack Contents M10 x 1.5 x 50 mm hex head bolts 14-0342-50 4
M10 flat washers 14-0344-10 4
M10 lock washers 14-0343-10 4
M4 x 0.7 x 8 mm pan-head Phillips screws 14-0075-08 6
Plastic screw covers 19-0088 8
Rear logo plate 20-0885-02 1
Power connector plug 23-0497-02 1
IRD ground cable 32-0583-50 1
PC cable (for diagnostics) 32-0628-06 1
PC cable gender changer 23-0517-09 1
Flush mount MCU bracket 20-0667 1
Velcro self-adhesive backings 19-0146 4
Velcro washers 19-0147 4
#4-24 thread-forming screws 14-0150-06 4
Tie-wraps 22-0006 5
#8 type A screws 14-0047-08 4
#8 lock washers 14-0038 4
#6-32 x ⁄2" pan head screws
1
14-0029-08 2
#6 flat washers 14-0024 2
Small Ferrite Coil 29-0088 1
Large Ferrite Coil 29-0090 1
F-type connector 23-0213 1

22 54-0198
Installation

Choosing Component Locations


When determining component locations, first keep in mind
accessibility and cable lengths between units. For example, since
the data/power cable is 100 ft (30 m) long, the MCU must be
located within 100 ft (30 m) of the antenna.

The major considerations in locating the TracVision components


are described below.

Choosing the Best Location for the TracVision Antenna


There are several factors to consider when choosing the location
for the TracVision antenna.

• Since the TracVision antenna requires a clear view


of the southern sky to receive satellite signals, the
ideal antenna site has an unobstructed view of the
horizon/satellite all around. The less blockage, the
better the system performs.
• Keep the antenna clear of any obstructions above
decks. The antenna requires a -15º to +85º look
angle to receive satellite signals.

Figure 2-1
Antenna Blockage

Blocked!
TracVision Antenna

Mast

Vessel Platform

• To minimize tracking errors, place the antenna


unit as close as possible to the intersection of the
vessel’s fore-and-aft centerline and midships. The
antenna unit need not be located exactly on the
vessel’s fore-and-aft axis, but its centerline MUST
be parallel to it.

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TracVision G8 Owner’s Manual - Guide to Technical Information

• The mounting surface should be flat and strong


enough to carry the complete assembly (85 lbs/
38.6 kg). To prevent warpage to the antenna
baseplate, make sure that the mounting surface is
rigid so that it cannot flex when the vessel
vibrates. If necessary, add a strength member to
the mounting site to stiffen it.
• Be sure to account for the height and base
dimensions (see Figure 2-2 on the following page).
Also be sure to leave enough space outside the
access hatch to allow a technician to remove the
seven hatch screws and perform maintenance
through the hatch.
• Maintain at least four feet (1.3 m) separation
between the antenna and any magnetized
materials, large ferrous masses, cranes, engines,
derricks, other antennas, cables carrying high
amperage direct current, or battery banks. Take
extra care when mounting the antenna on a steel
vessel; use an aluminum, brass, plastic, or wood
(NOT steel or iron) platform to position the
antenna at least four feet (1.2 m) above and six feet
(1.8 m) away from the steel surface.
• Be alert for devices that change their magnetic
characteristics when in use, such as CRTs
(computer and TV screens), radar magnetrons,
electric winches, loudspeakers, windshield wipers,
and other devices with DC motors. The antenna’s
internal sensor cannot compensate for changing
magnetic fields created by these devices.

Radar Concerns
The TracVision antenna must be kept out of line with nearby
radars, as their energy levels (from both the main beam and its
side lobes) may overload the antenna’s front-end circuits. In an
ideal installation, the antenna is mounted four feet (1.2 m) above
and four feet (1.2 m) away from the radar (measured from the
center of the antenna dome to the center of the radar).

The best placement for the TracVision antenna is above the radar.
However, if there will be a significant horizontal separation
between the radar and TracVision dome (i.e., at least 8 to 10 feet
(2.4 to 3 meters)), the TracVision antenna can be placed below the
radar as there will be little chance of signal blockage.

24 54-0198
Installation

Figure 2-2
Antenna Unit Dimensions

38.86"
(987 mm)

The radome exterior is treated


Access Hatch
with a special finish selected for
compatibility with the dome material
and transparency to the satellite
17" signals. Application of additional
(432 mm)
paints or finishes WILL degrade
35" performance, potentially beyond
( 889 mm) acceptable limits.
4x .50" 12"
(4x 13 mm) (305 mm)

6"
(152 mm)

6"
(152 mm)

A full-size template of the baseplate


12" mounting holes has been provided
(305 mm) at the back of this manual.

FWD

Four small holes have been drilled


into the bottom of the baseplate to
Choosing the Best Location for the MCU ensure that any moisture that
enters the antenna unit is able to
• The MCU should be mounted in a dry location, drain. Be sure these drain holes do
allowing enough room at the back for connecting not become blocked.
system cables.
• The MCU should be placed so that the LCD
display is visible and the buttons are accessible to
the user.
• The MCU is not susceptible to magnetic
interference and does not need to be mounted on a
level surface.

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TracVision G8 Owner’s Manual - Guide to Technical Information

2.2 Mounting the TracVision


Antenna
1. Make sure that you have chosen a suitable
mounting location based upon the guidelines in
“Choosing the Best Location for the TracVision
Antenna” on page 23.
2. Using the template provided at the back of this
manual or the dimensions shown in Figure 2-3, lay
out the four mounting bolt holes. Make certain
that the “Forward” arrow is parallel with the
vessel’s centerline and pointed toward the bow.
Figure 2-3
Baseplate Footprint
Antenna Mounting Holes Layout 17"
( 432 mm)

FWD 6"
(152 mm)

12"
(305 mm)

4 x 0.5"
(4 x 13 mm)

6"
A full-size template of the baseplate (152 mm)
mounting holes has been provided
at the back of this manual. 12"
(305 mm)

3. Drill the four 1⁄2" (13 mm) bolt holes following the
layout in Step 2.
4. If mounting the antenna on a deck:
Mark a location aft of the antenna for the cable
access hole. The hole must be large enough to
accommodate the data/power cable and all
required RF cables (see Table 2-1 on page 21 to
determine the number of RF cables required). Cut out
the access hole and smooth the edges of the hole to
protect the cables.
5. Remove the antenna unit from its shipping carton.

26 54-0198
Installation

6. Remove the eight screws securing the radome to


the baseplate. Carefully lift the radome straight up
until clear of the antenna assembly and set it aside
in a safe place. If you bring the radome topside, secure
it with a lanyard to prevent it from falling overboard.
7. Remove the tie-wrap securing the MCU/kitpack
box to the antenna baseplate. Remove the box.

Figure 2-4
MCU/Kitpack Box

Tie-wrap

8. Unfasten the tie-wrap securing the antenna frame


to the sensor bracket (release the tab using a flat-head
screwdriver). Save the tie-wrap in case the antenna
needs to be reshipped someday.

Figure 2-5
Antenna Frame Shipping Restraint
Sensor
Bracket

Frame

Tie-wrap

9. Inspect the antenna unit for any signs of shipping


damage.

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TracVision G8 Owner’s Manual - Guide to Technical Information

10. Position the baseplate assembly in place over the


mounting holes, with the baseplate’s connectors
(shown in Figure 2-6) facing the stern. Ensure that
all mounting holes line up and make any
necessary adjustments.
Figure 2-6
Location of Baseplate Connectors

Connectors

Figure 2-7
Baseplate Connectors
RF3 RF1 RF2 RF4

Data/Power

11. Connect the N-type connector end of the


data/power cable (from belowdecks) to the
baseplate, as shown in Figures 2-8 and 2-9.
Figure 2-8
Data/power Cable Connectors To MCU To Antenna

Figure 2-9 F-type Connector N-type Connector

Connecting the Data/Power Cable

Be sure to properly align the


data/power cable with the
baseplate connector before
tightening. Connecting the cable at
an angle may damage the cable’s
center tines.

28 54-0198
Installation

12. Using a 9⁄16" wrench, connect the RF cable(s) from


belowdecks to the baseplate. If you connect more
than one RF cable, label both ends of each RF cable
to match its antenna baseplate connector (RF1,
Do NOT use teflon gel on the cable
RF2, RF3, or RF4). Figure 2-10 shows an RF cable
fittings as it reduces signal strength
connected to the RF1 connector. at higher frequencies.

Figure 2-10
RF3 RF1 RF2 RF4 Connecting the RF1 Cable

13. Route the other ends of the data/power and RF


cables belowdecks (if mounting the antenna to the
deck, route the cables into the cable access hole
that you cut out in Step 4).
14. Place the rear logo plate over the cables, so that
each cable exits the proper opening (see
Figure 2-11). Using the six M4 screws supplied in
the kitpack, attach the logo plate to the baseplate
as shown in Figure 2-11.

Figure 2-11
Attaching the Logo Plate

15. Place the antenna baseplate over the mounting


holes drilled in the foundation, ensuring the
connectors face the stern.

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TracVision G8 Owner’s Manual - Guide to Technical Information

16. At each of the four baseplate mounting holes,


place an M10 lock washer and flat washer on an
M10 bolt and insert the bolt into the hole from
below, as shown in Figure 2-12. Tighten all four
bolts securely until the four feet are bottomed
against the mounting surface.
Figure 2-12
Bolting the Antenna Unit to
the Deck (Side View)
Antenna Unit Base

Deck

M10 Flat Washer

M10 Lock Washer

M10 x 1.5 Hex-head Bolt

17. Reinstall the radome. Secure in place with the


eight screws removed in Step 6. Install a protective
plastic screw cap from the kitpack over each
screw.

30 54-0198
Installation

2.3 Connecting the IRD(s)


Connecting the RF Cable(s)
Each RF cable must be an RG-11 (75 ohms) cable fitted with For instructions on RF wiring for
F-type connectors. The RF cables should already be connected to TracNet, please refer to the TracNet
Owner’s Manual or Technical
the antenna baseplate (see Step 12 of Section 2.2, “Mounting the
Manual.
TracVision Antenna,” on page 29). The following sections explain
how to connect the RF cable(s) to your satellite TV receiver(s)
(IRDs).

To connect the TracVision antenna to your IRDs, choose one of


the following configurations (based on the number of IRDs you
will connect to the antenna):

Option 1 - Connecting One IRD

Option 2 - Connecting Two IRDs

Option 3 - Connecting Three or More IRDs

Option 1 - Connecting One IRD


One end of the RF cable should already be connected to the RF1
plug on the base of the TracVision antenna. Connect the other
end of the RF1 cable to the IRD plug labeled “LNB,”
“ANT/SAT,” or “SATELLITE IN.”
The IRD that is connected to the
Option 2 - Connecting Two IRDs “RF1” cable controls which satellite
the antenna is tracking. The IRD
Two RF cables should already be connected to the RF1 and RF2 connected to “RF2” can select
plugs on the base of the TracVision antenna. Connect the other different channels on that satellite
ends of these RF cables to the plug labeled “LNB,” “ANT/SAT,” but not change the satellite
or “SATELLITE IN” on two IRDs. selection itself.

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TracVision G8 Owner’s Manual - Guide to Technical Information

Option 3 - Connecting Three or More IRDs


(North American and Latin American Systems)
To connect three or four IRDs to the TracVision antenna, you will
need to install an active multiswitch (Channel Master model
6214IFD or equivalent) between the antenna and the IRDs. Two
RF cables should already be connected to the RF1 and RF2 plugs
on the base of the TracVision antenna. Figure 2-13 shows a typical
wiring arrangement for three or four IRDs. Mount the
multiswitch unit in accordance with the manufacturer’s
instruction sheet.

Figure 2-13 RF1 RF2


Single Multiswitch Installation
(North American and Latin
American Systems) DC Power

DC In RHCP VHF/UHF LHCP


+13v +18v

Multiswitch
Out 1 Out 2 Out 3 Out 4

The use of an active multiswitch will


IRD #1 IRD #2 IRD #3 IRD #4
interfere with the 22 KHz tone sent
by DIRECTV DSS Plus™ IRDs to
the antenna. As a result, the
antenna will not receive the signal
to change satellites when you
change channels using your
DIRECTV DSS Plus remote.

1. Connect the RF cable labeled "RF1" to the


multiswitch input labeled "LNB RHCP +13V.”
2. Connect the RF cable labeled “RF2” to the
multiswitch input labeled "LNB LHCP +18V.”
3. Connect the multiswitch outputs to individual IRD
inputs. Use RG-11 cable with F-type connectors for
all RF connections. Terminate all unused output
connectors with 75 ohm DC blocks (Channel
Master #7184, Radio Shack #15-1259 or equivalent).

32 54-0198
Installation

Multiple Multiswitch Installation


If you need to connect more than four IRDs to the TracVision
antenna, you may carry out a multiple multiswitch installation,
as shown in Figure 2-14.

RF1 RF2 Figure 2-14


Multiple Multiswitch Installation
(North American and Latin
RF Splitters/
American Systems)
Power Dividers

DC Power

DC In RHCP VHF/UHF LHCP


+13v +18v

Multiswitch
DC Power
Out 1 Out 2 Out 3 Out 4

IRD #1 IRD #2 IRD #3 IRD #4


DC In RHCP VHF/UHF LHCP
+13v +18v

Multiswitch
Out 1 Out 2 Out 3 Out 4

IRD #5 IRD #6 IRD #7 IRD #8

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TracVision G8 Owner’s Manual - Guide to Technical Information

Option 3 - Connecting Three or More IRDs (European Systems)


Because the European system comes with a quad-output LNB, all
four RF outputs from the TracVision antenna can be connected to
individual IRDs.

Connecting Three or Four IRDs


To connect a third IRD, a third RF cable should already be
connected to the RF3 plug on the base of the TracVision antenna.
Connect the other end of the RF3 cable to the plug labeled
“LNB,” “ANT/SAT,” or “SATELLITE IN” on the third IRD. To
connect a fourth IRD, use the fourth RF cable, which should
already be connected to the RF4 plug on the base of the antenna.

Connecting More than Four IRDs


To connect more than four IRDs, you will need to install an active
multiswitch between the antenna and the IRDs. Connect the
multiswitch unit in accordance with the manufacturer’s
instructions. Figure 2-15 shows an example of a European
multiswitch configuration.

Figure 2-15 RF4 RF3 RF2 RF1


Multiswitch Installation
(European Systems)
RF4 RF3 RF2 RF1

RF cables
supplied by customer

Vert. Hor. Vert./mod. Hor./mod.


5-50 kHz
Active Multiswitch
Out 1 Out 2 Out 3 Out 4 Out 5 Out 6 Out 7 Out 8

IRD #1 IRD #2 IRD #3 IRD #4 IRD #5 IRD #6 IRD #7 IRD #8

34 54-0198
Installation

Connecting the IRD Ground Wire


A grounding wire has been provided to connect your IRD to a
suitable ground. Attach the grounding wire to any suitable screw
on the rear panel of the IRD with a good contact with the IRD
chassis. The other end should be connected to a suitable ground,
ideally to the MCU ground terminal (route the ground wire to the
MCU and leave unconnected for now). Each IRD that you connect Be sure to connect a ground cable
to the TracVision system should have a similar ground from each IRD to a suitable ground,
connection. ideally the MCU ground terminal.

If you are using a multiswitch, you can ground the multiswitch instead
of the individual IRDs.

2.4 Wiring the MCU


All other wiring for the TracVision system connects at the rear
panel of the MCU.

For the TracVision system to work, you must connect the


following cables to the MCU:

• Antenna data/power cable


• Vessel power cable
• IRD ground cable(s)

Figure 2-16 shows the MCU’s rear panel connectors. Refer to this
figure when wiring components to the MCU.

Figure 2-16
MCU Rear Panel

+-

Antenna Fuse Vessel Power MCU Ground Wire


Data/Power & IRD Ground

Maintenance Port RF PCB Software Flashing Port


(for PC diagnostics) (technician’s use only)

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TracVision G8 Owner’s Manual - Guide to Technical Information

Connecting the Antenna Data/Power Cable


Connect the antenna data/power cable to the data/power
connector on the MCU’s rear panel (see Figure 2-16). Do not
overtighten; finger-tight is sufficient.

Connecting Vessel Power and the IRD Ground Wire


Before connecting the power cable, Short circuits may result in severe electrical shock or burns. Turn
turn off vessel power and test the off vessel power and test the circuit to ensure that no power is
circuit to ensure that no power is present before connecting any power cables. Do NOT reapply
present. power until all system wiring is completed.

The TracVision G8 system requires an 9-36 VDC power input.


Since it does not have a dedicated power control (ON/OFF
switch), a quick-tripping circuit breaker or fuse should be
KVH recommends a 24 VDC power installed between vessel power and the MCU. Circuit overload
input to the TracVision G8 protection should be rated for 30 amperes. For recommended
(supplying not less than 9 VDC at power cable specifications, refer to Table 2-2 on page 22.
the MCU). Power supplied to the
TracVision G8 MUST NOT exceed A power connector plug has been supplied in the kitpack to
36 VDC or the TracVision power make connecting power to the MCU a snap. To connect the
supply will suffer serious damage! power and IRD ground wires, follow the simple steps below.

1. A large ferrite coil is supplied in the kitpack to


help reduce conducted emissions from the vessel
power cable. This ferrite coil needs to be installed
for the system to comply with CE standards. To
install the ferrite coil, make two loops in the vessel
power cable and clamp the ferrite coil around the
loops (see Figure 2-17). The cable, with both
positive and negative wires, must pass through the
ferrite coil three times to be effective.

Figure 2-17
Large Ferrite Coil Clamped
onto Vessel Power Cable

36 54-0198
Installation

2. Find the power plug provided in the kitpack and Figure 2-18
insert your vessel power wires into the plug’s (+) Power Plug
and (-) terminals (see Figure 2-18).
3. If you’ve routed an IRD ground wire to the MCU
(as recommended in Connecting the IRD Ground
Wire on page 35), insert the wire into the plug’s
ground (-) terminal.
4. Secure the wires in place by tightening the
terminal screws.
5. After inserting and securing the wires, tug gently
to ensure that the connections are solid. Also make
certain that the wire insulation is not pinched in
the connector.
6. Plug the power connector plug into the power jack
on the MCU’s rear panel (see Figure 2-16 on
page 35).
7. Secure the plug in place with the two retaining
screws.
8. The MCU has a ground wire preattached to one of
its retaining screws (see Figure 2-19). Be sure to
connect this wire to a suitable ground.

Figure 2-19
MCU Ground Wire

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TracVision G8 Owner’s Manual - Guide to Technical Information

2.5 Mounting the MCU


Mount the MCU using either of the following options:

Option 1 - Velcro Fastening on a Horizontal Surface

Option 2 - Flush-mounting

The following sections describe how to mount the sensor for both
of these options.

Option 1 - Velcro Fastening on a Horizontal Surface


1. Choose a location based upon the guidelines in
“Choosing the Best Location for the MCU” on page 25.
2. Remove the four squares of Velcro fabric from the
kitpack. Clean the bottom of the housing with a
mild detergent and water to remove oils, etc. Peel
the protective backing from the squares and apply
them to the bottom of the housing at each of the
four corners (see Figure 2-20).
Figure 2-20
Mounting the MCU with
Velcro Attachments

Fabric Strips

Hook Disks

3. Position the four Velcro hook disks where the


MCU will be mounted. Drill screw holes for the
disks and secure in place with the #4-24 screws
supplied in the kitpack.
4. Press the MCU firmly into place so that the loop
material engages the hook disks.

38 54-0198
Installation

Option 2 - Flush-mounting
1. Choose a location based upon the guidelines in
“Choosing the Best Location for the MCU” on page 25.
2. A template has been provided in Appendix B on
page 129 as a guide to mark and cut the proper
hole for the flush mount bracket. Cut the hole and
make certain the bracket and MCU will fit easily.
3. At the two holes in the bottom of the MCU, place
a #6 flat washer on a #6-32 screw and insert the
screw into the hole from below, as shown in
Figure 2-21. Do not tighten the screws yet; just a
few turns is sufficient.

Figure 2-21
Securing the MCU to the
Flush Mount Bracket

#6-32 x 1/2"
Pan-head Screw
and Flat Washer (x2)

4. Slide the flush mount bracket backward over the


MCU until the two notches meet the screws as
shown in Figure 2-21.
5. Tighten the screws to secure the MCU to the
bracket.
6. Insert the MCU and bracket into the hole and
secure the unit to the mounting surface with the
#8 (black) screws and #8 washers supplied in the
kitpack.

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TracVision G8 Owner’s Manual - Guide to Technical Information

2.6 Activating/Programming the IRD


Before it can be used, your IRD must be activated and/or
programmed, as described below.

DIRECTV and DISH Network IRD Activation


KVH makes it easy to activate your DIRECTV or EchoStar (DISH
Network) IRD. Just call KVH at 1-888-584-4163 and ask for IRD
Activation (Monday - Friday, 8:30 a.m. - 5:00 p.m. EST). For other
options, please refer to the user manual that accompanied your
IRD.

Other IRD Activations


Please refer to the user manual that accompanied your IRD for
activation instructions.

Programming European IRDs


Before the TracVision G8 system can be used in Europe, the IRD
must be programmed to receive signals from the selected DVB
satellite services. Programming is conducted using menu
selections displayed on the TV screen. Please refer to your IRD
owner’s manual for specific instructions.

Table 2-4 provides some key data for use when programming
the IRD.

Table 2-4 Configuration Item Setting


Key IRD Settings Antenna Alternative 1 DiSEqC 1
Antenna Alternative 2 DiSEqC 2
LNB Frequency Universal

It is also important that the IRD’s settings for Antenna


Alternatives 1 and 2 match the MCU’s installed satellite settings
When programming the IRD with as follows:
the antenna configuration data,
make certain that your choices for • Antenna Alternative 1 = Satellite A
Antenna Alternatives 1 and 2 match
those installed as Satellites A • Antenna Alternative 2 = Satellite B
and B during the Install Satellite
procedure detailed in Section 2.7, Section 2.7, “Installing Satellites Using the MCU,” on page 42
“Installing Satellites Using the provides details on the satellite installation process.
MCU,” on page 42.

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Programming DSS Plus IRDs


If you are using multiple DSS Plus IRDs and intend to shift from
one satellite to another, only one of the IRDs can be configured as
a two-satellite receiver. All other IRDs must be configured as one-
If you use an active multiswitch to
satellite receivers. The two-satellite IRD will determine which
connect three or more IRDs, the
satellite the antenna is tracking while the other receivers can
multiswitch will interfere with the
watch any channels available via that satellite. Refer to your IRD 22 KHz tone sent by DIRECTV
owner’s manual for complete details on this process. DSS Plus™ IRDs to the antenna. As
a result, the antenna will not
receive the signal to change
satellites when you change
channels using your DIRECTV DSS
Plus remote.

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2.7 Installing Satellites Using


the MCU
The TracVision G8 can track a variety of DVB-compatible and
DSS (DIRECTV) satellites. The system contains a preprogrammed
library of North American, European, and Latin American
satellites. It also has two open slots that you may use to program
two additional satellites of your choice. Table 2-5 lists the possible
satellite pairs in North America and Table 2-6 lists the satellites
that can be programmed in Europe (as long as the paired satellites
Table 2-5 are within range of the TracVision antenna). Two of these satellites
Available Satellite Pairs may be selected to reside in the system’s active memory as
– North America Satellites A and B. For Latin American systems, either Galaxy_8W
(North American LNB Required) or Galaxy_8E can be selected, but not both.

DSS_101 DSS_119 Echo_61 Echo_110 Echo_119 Echo_148 Expressvu ExpressTV


DSS_101 ✓ ✓ ✓
DSS_119 ✓ ✓ ✓
Echo_61 ✓ ✓ ✓ ✓
Echo_110 ✓ ✓ ✓ ✓ ✓
Echo_119 ✓ ✓ ✓ ✓ ✓
Echo_148 ✓ ✓ ✓ ✓
Expressvu ✓ ✓ ✓ ✓ ✓ ✓ ✓
ExpressTV ✓ ✓ ✓ ✓ ✓ ✓ ✓

Table 2-6 Any two of the European satellites listed below can be paired together, as
Available Satellites – Europe long as the satellites are within range of the antenna:
(European LNB/Feed Tube
• Astra1 • Sirius
Assembly Required)
• Astra2N • Thor
• Astra2S • Arabsat
• Hispasat • Nilesat
• HotbirdWB • Optus_B1
• Hotbird • Optus_B3

The satellites listed in TracVision G8’s preprogrammed satellite


library will be sufficient for most users. However, if you wish to
install one or two satellites that are not in the library, skip to
“Programming User-defined Satellites” on page 45. After configuring
these user-defined satellites, return to the satellite installation
process in “Installing Your Selected Satellites” on page 43.

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Installation

Installing Your Selected Satellites


To install your selected satellites as Satellite A and Satellite B,
follow the steps below.

1. Apply power to the MCU.


2. Following the startup sequence, press the center
button to bring up the “Install Satellite?” screen.
Figure 2-22
Install Satellite? Install Satellite Screen
Enter Next Return

3. Follow the process shown in Figure 2-23 on the


following page to install your selected satellites. At Section 3, “Using the MCU
the end of the process, be sure to press the YES Interface,” provides complete details
button to restart the antenna. on the use of the MCU menus,
including complete antenna control
details in “Control Antenna Mode”
on page 68.

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TracVision G8 Owner’s Manual - Guide to Technical Information

Figure 2-23
Install Satellite?
Install Satellite Pair Process Enter Next Return

Proceed to "Restarting
the Antenna"
Install A <SAT NAME>
Yes Next Cancel

Selecting NEXT will cycle


the display through all
available satellites.

Install B <SAT NAME>


Yes Next Cancel

Selecting NEXT will cycle


the display through all
satellites that can be paired
with the selection for
Satellite A. If no satellite is
Installing sats available for a pair or you
Please wait wish a single satellite
configuration, select NONE.
Refer to Tables 2-5 and
2-6 for available North
American and European
satellite pairs.
<SAT Name> and
<SAT NAME> installed

Restart antenna?
Yes No

Restart
Antenna
System

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Installation

Programming User-defined Satellites


The TracVision G8 satellite library has the capacity for two user-
defined satellites in case you want to track a satellite that is not
currently preprogrammed in the library. User-defined satellites
can only be configured via the MCU’s maintenance port. To
configure a user satellite, information about the satellite must be
provided, including:

• Satellite name
• Satellite position (longitude)
• Transponder information for each of the following
polarizations/frequencies:
- vertical high How to tell the difference between
High and Low bands:
- vertical low
High: 11.700 - 12.750 GHz
- horizontal high
Low: 10.700 - 11.700 GHz
- horizontal low
OR
- right
- left
• Transponder information includes:
- frequency
- symbol rate
- FEC code
- network ID (in hexadecimal format)

This information can be obtained from your satellite service For your reference, the satellite
provider or from a number of sites on the Internet, such as configuration information for the
predefined satellites is available on
www.satcodx.com.
our web site at www.kvh.com/
footprint/index.html.

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TracVision G8 Owner’s Manual - Guide to Technical Information

Connecting a PC to the MCU Maintenance Port


To program your user-defined satellites into the TracVision G8
satellite library, you need to connect a PC to the MCU’s
maintenance port. This procedure requires Windows
Hyperterminal (or other terminal emulation software, such as
PROCOMM). Use the settings appropriate to your application
and follow the steps below.

1. Connect one end of the PC data cable to


the DB9 maintenance port connector on the rear of
the MCU. Connect the other end to the serial port
on your PC (a 9-pin/25-pin connector adapter may
be needed for some PCs).

Figure 2-24
MCU Maintenance Port

Maintenance Port

2. Open the terminal emulation software and


establish the following settings:
• 9600 baud
• no parity
• 8 data bits
• 1 start bit
• 1 stop bit
• no flow control
3. Apply power to the TracVision G8 system and
allow the system to complete full initialization.
Data should be scrolling on the PC display to
identify any system problems detected. If no data
is seen, recheck your connections and the terminal
software setup for the correct COM port.

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Entering User-defined Satellite Data


To configure your user-defined satellites, follow the steps below.

1. Using your PC’s terminal emulation program,


enter the SATCONFIG parser command as
follows:

Command: SATCONFIG,USERX,YYY,Z,D,L<cr> Table 2-7


(<cr> indicates a carriage return/ENTER key) SATCONFIG Parser Command
Where: X = 1 or 2 (satellite alternative)
YYY = longitude (0-180)
Z = E (East) or W (West)
D = decoding type (0 = test, 1 = DSS-A,
2 = DSS-B, 3 = DVB)
L = LNB polarization (C = circular, L = linear)
Function: configures one of the user-configurable satellites
with the longitude provided
Response: if valid entry, echoes the input data
if invalid entry, returns error message

2. Type @DEBUGON<cr> to enter DEBUG mode.


3. Enter the satellite’s transponder information as
follows:

Command: @SATCONFIG,X,N,F,S,C,ID,P,B,D<cr> Table 2-8


Where: @SATCONFIG = directs data to the RF Board Satellite Transponder
Data Sequence
X = satellite location A or B
N = satellite table # (98 & 99 are slots for user-
defined satellites)
F = frequency in MHz (either 00000 or a range from
10700 - 12700)
S = the satellite transponder symbol rate in
Mbit/second (01000 - 29999)
C = the FEC code (e.g., 12, 23, 34, 56, 67, 78)
ID = the satellite network ID in hexidecimal format
(0x####)
P = the LNB polarization (v = vertical,
h = horizontal, r = right, l = left)
B = the LNB down conversion frequency (l = low,
h = high, G = Latin America, U = USA)
D = decoding type (0 = test, 1 = DSS-A,
2 = DSS-B, 3 = DVB)

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4. Repeat Step 3 for each of the following


transponder categories:
• vertical high • vertical low
• horizontal high • horizontal low
OR
• right • left
TracVision G8 requires that the data fields for all
transponder categories be provided. If the selected
satellite does not have information for one or more of
the transponder categories, default information should
be entered in the fields as follows:

Table 2-9 Transponder Data Default Value


Satellite Transponder Default Data Frequency 00000
Symbol Rate 27500
FEC Code the same value as provided for those
transponders with data
Network ID 0x0000
Polarity and Band whichever combinations are not
already provided

5. After entering all of the necessary information,


save the settings by typing @SAVE,A<cr> (or B if
the data is for satellite User 2).
6. Type ZAP<cr> to restart the antenna.
7. If you need to configure a second user-defined
satellite, repeat this procedure starting with Step 1
to enter data for the USER2 satellite.

You have now added your user-defined satellite(s) to the


system’s satellite library. The first user-defined satellite you
configured is stored as USER1. If you configured a second
satellite, it is stored as USER2.

If you want the antenna to track one or both of these user-defined


satellites, you need to install it. To install a satellite, you can use
either the MCU, as described in “Installing Your Selected Satellites”
on page 43, or you can use the SATINSTALL command, as
described on the following page.

48 54-0198
Installation

1. Type HALT<cr> to put the antenna in Idle mode.


2. Enter the SATINSTALL parser command as
follows:
Command: SATINSTALL,<sat_a_name><sat_b_name><cr>
Where: <sat_a_name> = the name of your choice for
Satellite A (for example: USER1)
<sat_b_name> = the name of your choice for
Satellite B (for example: USER2)

If you only want to install and track one satellite,


enter NONE as the name of Satellite B.
3. Once you’ve assigned satellites as Satellite A and
Satellite B, you need to tell the antenna which of
the two satellites it should initially acquire and
track. This step should be performed the first time
a satellite is selected, allowing the system to
download the channel guide. To do so, enter the
following parser command:
Command: @L,x<cr>
Where: x = A or B (whichever satellite you want to track)

4. Type ZAP<cr> to restart the antenna. European systems only:


If DiSEqC is active on your IRD,
Examples of the user-defined satellite configuration process are once the antenna restarts, the
provided for reference in the next two sections. antenna starts tracking the satellite
currently selected by the IRD,
overriding the @L,x command.

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An Example of Configuring a User-defined Satellite (N. America)


The following is an example of configuring the fictional
YOURSAT 101 as the USER1 configured satellite. Prior to
configuring this satellite or any others, be certain to get the most
up-to-date information from one of the sources previously
discussed.

Table 2-10 YOURSAT 101 at 122 West, DVB Decoder, Circular Polarization LNB
Sample Satellite Configuration Right
Data (North America)
Frequency 12.225 GHz
Symbol Rate 20000
FEC Code 5/6
Network ID 4100(dec) = 0x1004
Left
Frequency 12.456 GHz
Symbol Rate 20000
FEC Code 5/6
Network ID 4100(dec) = 0x1004

Based on this information, the data entered via the PC would


look like this, assuming that YOURSAT 101 would be Satellite A:
SATCONFIG,USER1,122,W,3,C
@DEBUGON
@SATCONFIG,A,98,12225,20000,56,0x1004,R,U,3
@SATCONFIG,A,98,12456,20000,56,0x1004,L,U,3
@SAVE,A
ZAP

To install and start tracking the USER1 satellite, the following


additional data would be entered:
HALT
SATINSTALL USER1,NONE
@L,A
ZAP

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Installation

An Example of Configuring a User-defined Satellite (Europe)


The following is an example of configuring the fictional
YOURSAT 101 as the USER1 configured satellite. Prior to
configuring this satellite or any others, be certain to get the most
up-to-date information from one of the sources previously
discussed.

Yoursat 101 at 7 West, DVB Decoder, Linear Polarization LNB Table 2-11
Horizontal High Sample Satellite Configuration
Data (Europe)
Frequency 11.966 GHz
Symbol Rate 27500
FEC Code 3/4
Network ID 2048 (dec) = 0x0800
Vertical High
Frequency 11.823 GHz
Symbol Rate 27500
FEC Code 3/4
Network ID 2048(dec) = 0x0800
Vertical Low
No Data Listed
Horizontal Low
No Data Listed

Based on this information, the data entered via the PC would


look like this, assuming that YOURSAT 101 would be Satellite A:
SATCONFIG,USER1,7,W,3,L
@DEBUGON
@SATCONFIG,A,98,11966,27500,34,0x0800,H,H,3
@SATCONFIG,A,98,11823,27500,34,0x0800,V,H,3
@SATCONFIG,A,98,00000,27500,34,0x0000,V,L,3
@SATCONFIG,A,98,00000,27500,34,0x0000,H,L,3
@SAVE,A
ZAP

To install and start tracking the USER1 satellite, the following


additional data would be entered:
HALT
SATINSTALL USER1,NONE
@L,A
ZAP

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2.8 Checking Out the System


Now that you’ve installed the TracVision G8, you need to verify
that the system functions properly. Check the system startup
routine to ensure that the system is operating within normal
parameters.

To view the startup routine, connect a PC to the MCU’s


maintenance port. This procedure requires Windows
Hyperterminal (or other terminal emulation software, such as
PROCOMM). Use the settings appropriate to your application.

1. Connect one end of the PC data cable to


the DB9 maintenance port connector on the rear of
the MCU. Connect the other end to the serial port
on the PC (a 9-pin/25-pin connector adapter may
be needed for some PCs).

Figure 2-25
MCU Maintenance Port

Maintenance Port

2. Open the terminal emulation software and


establish the following settings:
• 9600 baud
• no parity
• 8 data bits
• 1 start bit
• 1 stop bit
• no flow control
3. Apply power to the TracVision G8 system and
allow the system to complete full initialization.
Data should be scrolling on the PC display to
identify any system problems detected. If no data
is seen, recheck your connections and the terminal
software setup.

52 54-0198
Installation

4. After completing the review of the startup and


operational routines, turn on the IRD and television
and check the channels on the selected satellites.
For European systems, check both horizontally and
vertically polarized channels, if possible.
A sample startup sequence has
5. When all checks are completed, shut down the been provided in Appendix D on
system. page 133 with the typical ranges
and responses for the
TracVision G8 during startup and
operation.

Be certain to fill out and submit the


warranty card to KVH to ensure
that your TracVision G8 is fully
covered under the 2-year parts and
1-year labor warranty.

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TracVision G8 Owner’s Manual - Guide to Technical Information

2.9 Changing Geographic Location


If you move to a different geographic area, you will need to
modify your TracVision G8 system to receive satellite TV signals
in the new location. To begin receiving satellite signals in the new
area, perform the following steps.

Swap LNB/Feed Tube Assembly


To receive the proper satellite signals in the new geographic
location, your TracVision antenna must be equipped with the
appropriate LNB/feed tube assembly for that location:

Table 2-12 Moving from: Moving to: Order from KVH:


Required LNB or LNB/Feed Tube
North America Latin America Latin American LNB
Assembly for New Geographic
Location North America Europe European LNB/feed tube
Latin America
Latin America North America North American LNB
Europe North America North American LNB/feed tube
Europe Latin America Latin American LNB/feed tube

Table 2-13 lists the part numbers for ordering these various
options.

Table 2-13 Part Name Part Number


LNB and LNB/Feed Tube Assembly North American LNB 02-0870
Part Numbers
North American LNB/feed tube assembly 02-1282-01
Latin American LNB 02-0870-01
Latin American LNB/feed tube assembly 02-1282-03
European LNB/feed tube assembly* 02-1282-04

* The European LNB/feed tube assembly includes a skew control


mechanism that allows the antenna to automatically adjust skew for
changes in region and satellite service.

54 54-0198
Installation

Install New Satellites


When you move to a new area, the list of available satellites
changes. If you’re moving to Europe, you will need to choose a
new satellite pair from the list of available European satellites
(see Table 2-6 on page 42). If you’re moving to the U.S., you will
need to choose a new satellite pair from the list of available
North American satellites (see Table 2-5 on page 42). And if
you’re moving to Latin America, you will need to select the Latin
American satellite. For details on installing these new satellites,
refer to Section 2.7, “Installing Satellites Using the MCU,” on
page 42.

Replace the IRD


In order to receive satellite TV service in your new geographic You may also need to replace your
location, you will need to purchase an IRD designed for that television when changing
location. Refer to your satellite TV service provider for more geographic location. In North
America, your TV must support the
information.
NTSC video standard. In Europe,
your TV must support the PAL
video standard.

54-0198 55
Using the MCU Interface

3 – Using the MCU


Interface
This section explains how to use all of the MCU functions. You will use
the MCU to operate, control, and monitor the TracVision G8.

Contents
3.1 Startup and Self-test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
3.2 Main Display and Accessing the Main Menu . . . . . . . . . . . . . . . .60
3.3 Installing Satellites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
3.4 Restarting the Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
3.5 Operations Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

54-0198 57
Using the MCU Interface

3.1 Startup and Self-test


To turn on the TracVision G8, follow the steps below.

1. Turn on the IRD and television.


2. Apply operating power to the MCU.
3. Wait while the system initializes and searches for
the satellite.

The MCU displays the following screens during system startup:

Figure 3-1
KVH Industries, Inc. ** Search mode 1 **
TracVision G8 SAT A Menu SAT B TracVision G8 Startup Screens

Antenna initializing ** Search mode 2 **


SAT A Menu SAT B SAT A Menu SAT B

“Search Mode” screens may not


appear during every startup.
Init RF Board ** Search mode 3 **
SAT A Menu SAT B SAT A Menu SAT B

Init Antenna Entering Tracking


SAT A Menu SAT B SAT A Menu SAT B

Limit Switch Test Network ID Check


SAT A Menu SAT B SAT A Menu SAT B

Init Sensor Tracking <SAT NAME>


SAT A Menu SAT B SAT A Menu SAT B

Init Rate Bias To Main Display


SAT A Menu SAT B

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3.2 Main Display and Accessing


the Main Menu
As soon as the startup routine is completed, the LCD panel shows
the main display, which shows which satellite the antenna is
currently tracking. The soft keys allow you to switch between the
two installed satellites as well as enter the main menu. The key
functions are as follows:
Figure 3-2
Main Display and Key Functions Tracking <SAT NAME>
SAT A Menu SAT B

Track Installed Enter Track Installed


Satellite A Main Menu Satellite B

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Using the MCU Interface

Main Menu
Pressing the center key will cycle the main menu through the
available functions as follows:

Figure 3-3
Tracking <SAT NAME> Main Menu Functions
SAT A Menu SAT B

Select Installed Satellite A Select Installed Satellite B

Install Satellite?
Yes Next Return

Proceed to Section 3.3, Return to Main Display


"Installing Satellites"
Restart Antenna?
Yes Next Return

Proceed to Section 3.4, Return to Main Display


"Restarting the Antenna"
Operations Mode?
Yes Next Return

Proceed to Section 3.5, Return to Main Display


"Operations Mode"
Return to "Install
Satellite"

The RETURN and CANCEL Keys


Throughout the menus, the right-hand key will often be
designated as either RETURN or CANCEL. These options have
the following functions:

• RETURN – Returns to the main menu or display.


If no keys are pressed within 10 seconds, the menu
will automatically default to the main display.
• CANCEL – Cancels the current action and returns
to the start of the action without making any
changes.

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Antenna Error Messages


At times, the MCU will display error messages alerting you to a
specific problem (e.g., you have selected an invalid satellite pair).
There are also two general antenna error messages that are not
related to a specific action.

Figure 3-4
Incorrect Response Error Message ERROR: Antenna
response incorrect

“Antenna response incorrect” (shown in Figure 3-4) indicates that


the MCU received an incorrect answer from the antenna in
response to a request. The solution to this error is simply to
repeat your requested operation.

Figure 3-5
Non-responsive Antenna ERROR: Antenna
not responding
Error Message

“Antenna not responding” (shown in Figure 3-5) indicates that


no messages are being received from the antenna. This is usually
the result of the antenna not being powered up or the antenna
being disconnected from the MCU.

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Using the MCU Interface

3.3 Installing Satellites


TracVision G8 permits two satellite services (Satellites A and B) to
be installed simultaneously. There is also an option for NONE on
Satellite B, permitting single satellite operation.

Figure 3-6
Install Satellite?
Enter Next Return Install Satellite Pair Process

Proceed to Section 3.4,


"Restarting the Antenna"
Install A <SAT NAME>
Yes Next Cancel

Selecting NEXT will cycle


the display through all
available satellites.

Install B <SAT NAME>


Yes Next Cancel

Selecting NEXT will cycle


the display through all
satellites that can be paired
with the selection for
Satellite A. If no satellite is
Installing sats available for a pair or you
Please wait wish a single satellite
configuration, select NONE.
Refer to Tables 3-1 and
3-2 for available North
American and European
satellite pairs.
<SAT Name> and
<SAT NAME> installed

Restart antenna?
Yes No

Restart
Antenna
System

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Table 3-1
Available Satellite Pairs
- North America
(North American LNB Required)
DSS_101 DSS_119 Echo_61 Echo_110 Echo_119 Echo_148 Expressvu ExpressTV
DSS_101 ✓ ✓ ✓
DSS_119 ✓ ✓ ✓
Echo_61 ✓ ✓ ✓ ✓
Echo_110 ✓ ✓ ✓ ✓ ✓
Echo_119 ✓ ✓ ✓ ✓ ✓
Echo_148 ✓ ✓ ✓ ✓
Expressvu ✓ ✓ ✓ ✓ ✓ ✓ ✓
ExpressTV ✓ ✓ ✓ ✓ ✓ ✓ ✓

Table 3-2 Any two of the European satellites listed below can be paired together, as
Available Satellites - Europe long as the satellites are within range of the antenna:
(European LNB/Feed Tube
• Astra1 • Sirius
Assembly Required)
• Astra2N • Thor
• Astra2S • Arabsat
• Hispasat • Nilesat
• HotbirdWB • Optus_B1
In Latin America, the system can • Hotbird • Optus_B3
track either Galaxy_8W or
Galaxy_8E to receive DIRECTV
Latin America service (Latin
American LNB required).

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Using the MCU Interface

3.4 Restarting the Antenna


To restart the antenna, use the Restart Antenna menu. The
antenna will re-initialize and reacquire the satellite.

Figure 3-7
Restart antenna?
Yes Next Return Restart Antenna Menu

Proceed to Section 3.5,


"Operations Mode"

Antenna Restarted
This screen is displayed for 3 seconds
before returning to startup sequence
and main display

3.5 Operations Mode


This sequence of menus allows a user to view system
information, perform various antenna functions, access internal
sensor functions, and set the display brightness.

Figure 3-8
Operations Mode?
Yes Next Return Operational Mode Sequence

Return to Section 3.3,


"Installing Satellites"

Get Antenna Status? Control Antenna? Control COMPASS?


Yes Next Return Yes Next Return Yes Next Return

Set Brightness?
Yes Next Return

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TracVision G8 Owner’s Manual - Guide to Technical Information

Antenna Status Mode


This sequence of menus allows a user to scan for system errors,
Figure 3-9 access antenna type, version, and serial number information,
Antenna Status Mode check the signal and noise levels, view the skew angle, display
Menu Sequence the bit error rate, and display the antenna’s current state.

Get Antenna status?


Enter Next Return

Get system errors? Get version? Get serial number?


Yes Next Return Yes Next Return Yes Next Return

Get Thres/sig level? Get skew angle? Get bit error rate?
Yes Next Return Yes Next Return Yes Next Return

Get State?
Yes Next Return

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Using the MCU Interface

Antenna Status Data Screens


Figure 3-10 shows the information available through the Get
Antenna Status mode.

Get Antenna status?


Figure 3-10
Enter Next Return
Antenna Status Data Screens

Proceed to "Control Antenna Mode"

Get system errors?


Yes Next Return

Get Thres/sig level?


(If errors detected) Yes Next Return
No errors detected
Testing OK

Test Types
Azimuth Motor
Elevation Motor OR
Signal level = ####
Skew Motor Test <Test Type> Threshold = ####
Antenna Gyro Testing Failure
Internal Sensor
Push any Button to Proceed
RF Comms
RF Signal Push any Button to Proceed
RF Config
Antenna Not Get Version? Get skew angle?
Responding Yes Next Return Yes Next Return

Antenna ver = #.## Skew angle


RF Ver = #.## ##.#

Push any Button to Proceed Push any Button to Proceed

Get serial number? Get bit error rate?


Yes Next Return Yes Next Return

Antenna serial # Bit error rate


######## #####

Push any Button to Proceed Push any Button to Proceed

Get state?
Yes Next Return

Current State
Initializing
State
Searching <Current State>
Tracking
Idle
Error
Push any Button to Proceed

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Control Antenna Mode


This sequence of menus allows a user to adjust the antenna’s
azimuth and elevation manually, restart the antenna, turn Sleep
Mode on/off, turn Instant On Mode on/off, install a new pair of
Figure 3-11 active satellites, set the latitude and longitude, select the active
Control Antenna Mode satellite, adjust the skew angle, update satellite frequency data,
Menu Sequence and change satellite configuration settings.

Control antenna?
Enter Next Return

Man control antenna? Restart Antenna? Set sleep on/off?


Yes Next Return Yes Next Return Yes Next Return

Set instant on/off? Install satellite? Set Lat/Long?


Yes Next Return Yes Next Return Yes Next Return

select satellite? Set skew Angle? Sat frequency Scan?


Yes Next Return Yes Next Return Yes Next Return

Configure satellite?
Yes Next Return

68 54-0198
Using the MCU Interface

Manually Controlling the Antenna


In certain circumstances, you may need to control the azimuth,
elevation, and tracking of the TracVision G8 antenna manually,
using the process shown in Figure 3-12. Use the + and - keys to
manually move the dish. Azimuth measurements are reported as
relative to the bearing of the vessel’s bow.

Figure 3-12
Man control antenna?
Enter Next Return Manual Antenna
Control Procedure

Proceed to "Restarting the


Antenna"

AZ = XXX.X° EL = XX.X°
- Azimuth + If the manual adjustment of the
antenna reached the maximum
rotation (720°), the antenna will
rotate 360° and return to the
Manual Control Antenna screens.
AZ = XXX.X° EL = XX.X°
- Elevation +

YES tells the antenna to begin


Make antenna track?
actively tracking the set azimuth
If the system started up in Instant
Yes No Cancel
and elevation. NO leaves the On mode, the following message
antenna halted in its current may be displayed:
position.

InstantOn Reboot
Please wait

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Restarting the Antenna


After resetting satellite parameters, it is necessary to restart the
antenna before the new settings take effect.

Figure 3-13 Restart antenna?


Restart Antenna Menu Yes Next Return

Proceed to "Turning Sleep Mode


On/Off"

Antenna Restarted
This screen is displayed for 3 seconds
before returning to startup sequence
and main data display

Turning Sleep Mode On/Off


Sleep Mode turns off conical scan tracking if the antenna holds
the same position for one minute. As soon as the vessel moves,
the system will automatically begin tracking the satellite again.
Figure 3-14
Set sleep On/Off?
Sleep Mode Menu Yes Next Return

Proceed to "Turning Instant On


Mode On/Off"
sLEEP mode: ON
On Return Off The antenna communication setting will
be displayed based on current
The factory default setting for Sleep selection. ON activates Sleep Mode.
Mode is ON. Pushing the ON and OFF buttons will
change the selected setting.

Turning Instant On Mode On/Off


Instant On allows the antenna to immediately receive a TV signal
if the vessel has not moved since the antenna was last shut off. If
the vessel moves after acquiring the satellite via Instant On, the
antenna will undergo its standard initialization process, resulting
in a brief interruption of the TV signal.
Figure 3-15 Set instant On/Off?
Instant On Mode Menu Yes Next Return

Proceed to "Installing a New


Satellite Pair"
iNSTANT mode: ON
On Return Off The antenna communication setting will
be displayed based on current selection.
The factory default setting for ON activates Instant On Mode. Pushing
the ON and OFF buttons will change the
Instant On Mode is OFF. selected setting.

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Using the MCU Interface

Installing a New Satellite Pair


TracVision G8 permits two satellite services (Satellites A and B) to
be installed simultaneously. There is also an option for NONE on
Satellite B, permitting single satellite operation.

Figure 3-16
Install Satellite?
Enter Next Return Install Satellite Pair Process

Proceed to "Setting Latitude


and Longitude
Install A <SAT NAME>
Yes Next Cancel

Selecting NEXT will cycle


the display through all
available satellites.

Install B <SAT NAME>


Yes Next Cancel

Selecting NEXT will cycle


the display through all
satellites that can be paired
with the selection for
Satellite A. If no satellite is
Installing sats available for a pair or you
Please wait wish a single satellite
configuration, select NONE.
Refer to Tables 3-1 and
3-2 for available North
American and European
satellite pairs.
<SAT Name> and
<SAT NAME> installed

Restart antenna?
Yes No

Restart
Antenna
System

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TracVision G8 Owner’s Manual - Guide to Technical Information

Setting Latitude and Longitude


If the GPS is blocked, faulty, or unavailable, you can enter the
vessel’s latitude and longitude to ensure that the installed
satellites are viewable, as well as to permit the system to set
If GPS is providing valid position
data to the antenna, manual entry
several internal parameters.
of latitude/longitude is not available.
Set Lat/Long?
Enter Next Return
Figure 3-17
Set Latitude/Longitude
Proceed to "Selecting Active
Satellite"
Latitude: ##N
- Enter +

Use the -/+ keys to select each


number and choose between NORTH
and SOUTH. Selecting ENTER will
cycle the display through each digit
If the latitude and/or longitude and the direction option and then
launch the LONGITUDE screen.
entered is not valid for the installed Longitude: ###E
- Enter +
satellite pair, the following screen
Use the -/+ keys to select each number
will appear: and choose between EAST and WEST.
Selecting ENTER will cycle the display
through each digit and the direction
Lat/Long not valid option and then display the selected
for sat pair latitude and longitude.
Latitude: ##N
Longitude: ###E
This screen is displayed for
3 seconds before returning to
Recheck and re-enter your latitude "Set Lat/Long?"

and longitude and verify your


installed satellite pair to resolve this
issue.

72 54-0198
Using the MCU Interface

Selecting Active Satellite


After installing the active pair of satellites, use the Select Satellite
menu to choose which of the installed satellites will be active.

Figure 3-18
Select Satellite?
Enter Next Return
Select Active Satellite

Proceed to "Setting the Skew Angle"

Sat Name A Sat Name B


corresponds to the corresponds to the
first satellite selected Select <SAT NAME A> Select <SAT NAME B> second satellite
during the Install Yes Next Cancel Yes Next cancel selected during the
Satellite process. Install Satellite
process.

<SAT NAME A> selected <SAT NAME B> selected

European systems only:


If DiSEqC is active on your IRD,
once the antenna restarts, the
Setting the Skew Angle antenna starts tracking the satellite
currently selected by the IRD,
The Set Skew Angle menu allows you to manually adjust the overriding the Select Satellite
skew angle of the antenna’s LNB. command.

Figure 3-19
Set Skew Angle?
Enter Next Return Set Skew Angle Menu

Proceed to "Updating Satellite


Frequency Data"

Skew: ##.#
- Enter +

Enter the desired skew angle.


Use the -/+ keys to set each
number. Selecting ENTER will
cycle the display through each
digit, then return to "Set Skew
Angle."

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Updating Satellite Frequency Data


If the antenna is unable to find a satellite, the satellite’s frequency
data may have changed. The Satellite Frequency Scan feature
Do NOT use this function unless
allows you to update the frequency data of any satellite stored in
directed by KVH Technical Support
the system’s library.
or a KVH-authorized technician.
Improper data selection may affect
This function should not be used unless directed by KVH
the system’s operation.
Technical Support or a KVH-authorized technician.

With the desired satellite, band, and polarization selected, the


system will automatically search for the frequency with the
strongest signal. The system will then update that satellite’s
programmed data with the new frequency (and associated
network ID) and store it in the satellite library.

To update the satellite frequency data, follow the steps below:

1. Place your IRD in the satellite signal meter mode.


2. Select the desired satellite on the MCU. Ensure the
TV signal meter indicates that you have a strong
signal.
If the antenna is unable to find the selected
satellite automatically, you can manually point the
antenna using the Manual mode (see “Manually
Controlling the Antenna” on page 69).
3. Select the desired polarization and band on the
IRD.
4. Do not move the vessel. Your boat must remain
motionless during the entire Satellite Frequency
Scan process.
5. Follow the MCU menus on the next page. The
scan itself will take a couple of minutes. Once
complete, restart the antenna and ensure the
antenna will track the new frequency.

74 54-0198
Using the MCU Interface

Figure 3-20
Sat frequency Scan?
Yes Next Return
Satellite Frequency Scan

Proceed to "Configuring Satellite


Settings"
Symbol Rate: XXXXX
- Enter +

Use the -/+ keys to select each To find a valid symbol rate and FEC
number. Selecting ENTER will cycle code, refer to an up-to-date satellite
through each digit and then launch
table either in a magazine or on the
the FEC code screen.
(Valid settings are 01000-39999.) Internet. For your convenience, this
Set FEC Code: X/X
- Enter +
data is available (for the system’s
Use the -/+ keys to scroll through
predefined satellites) on our web
the available FEC codes: site at www.kvh.com/footprint/
1/2 - 2/3 - 3/4 - 5/6 - 6/7 - 7/8. index.html.
Use the ENTER key to accept your
selection.
Scan frequencies
Please Wait This scan may take up to
10 minutes to complete.

The vessel must remain stationary


Update frequency?
YES NO during this process.

If no strong satellite signal is found


at the selected frequency, the
screen will display:

Updating frequency No strong frequency


Please wait Exit

Exit returns you to the "Sat


Frequency Scan" screen. Try the
Restart antenna? process again, but using a different
YES NO symbol rate or FEC code.

Restart
Antenna
System

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TracVision G8 Owner’s Manual - Guide to Technical Information

Configuring Satellite Settings


The Configure Satellite menu allows you to change the
configuration settings for your installed satellites. For each
polarization, you can change the following settings:
North American satellites have two
polarizations: • Frequency (either 00000 or a number between
• Left-hand Circular (LHC) 10700 - 12700 MHz)
• Right-hand Circular (RHC)
• Symbol Rate (01000 - 45000 Mbit/sec)
European satellites have four
• FEC Code (1/2, 2/3, 3/4, 5/6, 6/7, or 7/8)
polarizations:
• Horizontal High (HH) • Satellite Network ID (0x0000 - 0xffff hex)
• Horizontal Low (HL)
• Vertical High (VH)
• Vertical Low (VL)

76 54-0198
Using the MCU Interface

Figure 3-21
Configure Satellite
Configure satellite?
Yes Next Return

Return to "Manually Controlling


the Antenna

Configure satellite
A B

Configure A <SAT NAME>? Configure B <SAT NAME>?


Yes No Yes No

Polarization: XXX Configure FEC Code?


Note 1 - Enter + Yes Next Cancel

Configure Frequency? Set FEC Code: X/X


Yes Next Cancel Note 3 - Enter +

Set Freq: XXXXX MHz Configure Network ID?


Note 2 - Enter + Yes Next Cancel

Configure Symbol Rate? Set ID: XXXXXX HEX


Yes Next Cancel Note 2 - Enter +

Set Symb Rate: XXXXX M/S Note 1: Use the -/+ keys to scroll through the available polarizations:
LHC - RHC - HH - HL - VH - VL.
Note 2 - Enter +
Use the ENTER key to accept your selection.

Note 2: Use the -/+ keys to set each digit of the number. Selecting
ENTER will cycle the display through each digit and then
display the next configuration screen.

Note 3: Use the -/+ keys to scroll through the available FEC codes:
1/2 - 2/3 - 3/4 - 5/6 - 6/7 - 7/8.
Use the ENTER key to accept your selection.

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TracVision G8 Owner’s Manual - Guide to Technical Information

Control Compass Mode


Figure 3-22 The Control Compass function allows you to turn autocalibration
Control Compass Mode on/off, read the calibration score, and clear the calibration.
Menu Sequence

Control Compass?
Enter Next Return

Set Autocal on/off? Get cal score? Clear Compass Cal?


Yes Next Return Yes Next Return Yes Next Return

Selecting Autocalibration
Every antenna’s internal sensor module is calibrated at the
factory in a perfect-world environment. However, hard and soft
iron effects on your vessel can distort the local magnetic field,
causing errors in the reported heading. These errors are
The factory default setting for
Autocalibration is ON. minimized by mounting the antenna in a suitable location and
are further removed by the system’s autocalibration feature,
which compensates for minor magnetic distortions while your
vessel is moving. The more the vehicle moves with
autocalibration turned on, the more accurate the sensor will
become.

Figure 3-23
Set AutoCal On/Off?
Setting Autocalibration Yes Next Return

Proceed to "Viewing the


Calibration Score"
AutoCal is: ON
ON Return OFF
A well-calibrated sensor is crucial
to system performance. If you shift, Autocalibration setting will be displayed
remove, or add equipment near the based on current selection. Pushing
antenna, KVH suggests keeping the ON or OFF buttons will change the
selected setting.
autocalibration ON so that the
sensor will automatically recalibrate
itself.

78 54-0198
Using the MCU Interface

Viewing the Calibration Score


The calibration score should be checked the first time you are
underway after installing the TracVision G8 and whenever
adjustments are made to vessel equipment that can affect the
sensor’s accuracy.
Figure 3-24
Get Cal Score?
Yes Next Return
Viewing Calibration Score

Proceed to "Clearing the


Calibration"
ACC MagEnv Cal#
CAL<#° XXXX #

Figure 3-25
Magnetic Environment
Sample Calibration Score Screen
Accuracy Calibration Update
Number

ACC MagEnv Cal#


CAL<1° GOOD 3

Accuracy (ACC)
The ACC data indicates the sensor’s degree of accuracy. Table 3-3 Table 3-3
lists the five possible accuracy levels. Possible Compass Accuracy Levels

Magnetic Environment (MAGENV) ACC Score Accuracy


<1º Better than 1º
The MAGENV score (GOOD, OK, POOR, BAD) indicates the
quality of the installation location. If the quality is POOR or BAD, <2º Better than 2º
the antenna may need to be moved to a more favorable magnetic <4º Better than 4º
environment, or the source of magnetic interference needs to be <8º Better than 8º
relocated.
BAD CAL Poor cal
Calibration Update Number (CAL #)
The CAL # indicates the number of times the sensor has
calibrated itself. It is used primarily to verify whether a new
calibration has been accepted by the system.

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Clearing the Calibration


Clearing the calibration resets the system to the factory defaults.

Figure 3-26
Clear COMPASS Cal?
Clearing the Calibration Yes Next Return

Return to "Selecting
Autocalibration"

Clearing Cal
Please wait

Cal Cleared

This screen is displayed for


3 seconds before returning to
"Clear Compass Cal?"

Setting Display Brightness


The MCU display’s brightness may be adjusted to suit your
preferences. Press the right-hand key to make the display
brighter; press the left-hand key to make it dimmer. When you
are satisfied with the setting, press the center key to accept the
setting.

Figure 3-27
Set Brightness?
Setting Display Brightness Yes Next Return

Return to "Antenna
Status Mode"
Min Bright Max
*****************

The MCU display offers


20 levels of brightness, each
of which is indicated by an
Dim Display Brighten Display asterisk that appears or
disappers when the Dim and
Brighten keys are pressed.

80 54-0198
Troubleshooting

4 – Troubleshooting
This section identifies basic trouble symptoms and lists their possible
causes and solutions.

Contents
4.1 Troubleshooting Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
4.2 Causes and Remedies for Common Operational Issues . . . . . . . .84
4.3 IRD Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
4.4 Antenna Gyro and LNB Faults . . . . . . . . . . . . . . . . . . . . . . . . . . .87
4.5 Computer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
4.6 Maintenance Port Parser Commands . . . . . . . . . . . . . . . . . . . . .89

54-0198 81
Troubleshooting

4.1 Troubleshooting Matrix


The troubleshooting matrix shown in Table 4-1 identifies some
trouble symptoms, their possible causes, and references to Table 4-1
troubleshooting solutions. Troubleshooting Matrix

Section 4.2

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PO

SYMPTOM
Antenna non-functional 1 2

Antenna not switching satellites via IRD 2 1 1 1 3 2 2 2 2

Antenna not switching satellites via MCU 2 1 1 1 3 2

No picture on TV set 1 1 2 2 2 2 2

Certain channels do not work 2 1 1 1 3 2 2 2

Intermittent picture for short intervals 1 1 1 2 2 2 3 2

System works at dock but not on the move 1 3

System will not find satellite 2 1 1 1 1 2 3 2 2 2 3 2

Snowy television picture 2 1 2 2

Pixelating television picture 2 1 2 2 2 3 2

54-0198 83
TracVision G8 Owner’s Manual - Guide to Technical Information

4.2 Causes and Remedies for


Common Operational Issues
There are a number of common issues that can affect the
performance of the TracVision G8. The following sections address
these issues and potential solutions.

Power Disturbance, Blown Fuse, or Low Power


Power Disturbance
If the MCU detects a power disturbance, such as a
voltage spike, the system shuts itself down. If this
occurs, simply disconnect power from the MCU,
wait 20 seconds, then restore power.
Blown Fuse
The antenna unit is equipped with a 5-amp,
125-volt fast-blow fuse on the PCB module. The
MCU is equipped with a 30-amp, 125-volt fast-
blow fuse on its rear panel. If either of these fuses
has blown or been broken, the system will not
work. To access the MCU fuse, simply unscrew
the fuse holder cap on the rear panel. For details
on accessing the antenna’s PCB module fuse, refer
to “Replacing the PCB Module Fuse” on page 96.

Fuse
Figure 4-1
MCU Fuse

Low Power
If the data/power cable from the antenna unit to
the power source or MCU is more than 50 ft
(15 m) in length, the power level can decrease over
the course of the cable, resulting in a voltage level
at the antenna unit that is too low to power the
system. Refer to “Connecting Vessel Power and the
IRD Ground Wire” on page 36 for details on
supplying adequate power to the antenna unit.

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Troubleshooting

Improper Wiring
If the system has been improperly wired, the antenna unit will
not operate correctly. Refer to Section 2.4, “Wiring the MCU,” on
page 35 for complete system wiring information.

Vessel Turning During Startup


If the vessel turns during the two-minute startup sequence that
occurs immediately after turning on the power to the
TracVision G8, the antenna will record that variable motion as
“standing still.” This may cause the antenna to track
improperly. To solve this problem, turn the TracVision G8 off
for at least 10 seconds. Turn the system back on, ensuring that
the vessel is either motionless or traveling in a straight line for
the two minutes immediately following power-up.
Figure 4-2
Small Ferrite Coil
Data/Power Cable Interference
Depending on how cables are routed, conducted emissions from
the system’s data/power cable may cause reduced picture
quality on your TV screen. If the picture quality degrades only
when the TracVision G8 is operating, try installing the small
ferrite coil supplied in the kitpack. Simply clamp it onto the
data/power cable to reduce its conducted emissions (see
Figure 4-2).

Incorrect Satellite Configuration


(European Systems Only)
The satellite configuration on European IRDs must match the
satellite settings on the TracVision G8 system.

• Satellite A on the TracVision G8 must be the same


satellite as IRD Alternative 1 (or A, based on your
IRD) and must be assigned the IRD DiSEqC 1
setting.
• Satellite B on the TracVision G8 must be the same
satellite as IRD Alternative 2 (or B, based on your
IRD) and must be assigned the IRD DiSEqC 2
setting.

Refer to your IRD user manual for complete instructions on


configuring your IRD.

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Satellite Signal Blocked


Satellite signals can be blocked or degraded by buildings, other
vessels, or equipment on the vessel itself. Refer to “Choosing the
Best Location for the TracVision Antenna” on page 23 to make certain
that the TracVision G8 antenna unit is in the optimal location.
Simply moving the vessel to clear an external obstruction will
also restore signal quality.

Satellite Coverage Issue


For your convenience, KVH TracVision G8 will provide outstanding reception within the
provides links to several web sites 32" (82 cm) antenna coverage area for your satellite television
that offer satellite coverage service of choice. However, signal quality can be degraded as you
information. Simply go to our web approach the fringe coverage areas. Refer to your satellite
site at www.kvh.com/footprint/
television service manual to check the viable coverage area for a
index.html.
32" (82 cm) antenna.

Radar Interference
The energy levels radiated by radar units can overload the
antenna’s front-end circuits. Refer to “Choosing the Best Location
for the TracVision Antenna” on page 23 to make certain that the
TracVision G8 antenna unit is in the optimal location with regard
to your radar unit.

Satellite Frequency Data Changed


If some channels work, while one or more other channels do not,
or the antenna cannot find the satellite, the selected satellite’s
frequency data may have changed. To update this frequency
data, refer to “Updating Satellite Frequency Data” on page 74.

Incorrect or Loose RF Connectors


As part of preventive maintenance (described in Section 5.2,
“Preventive Maintenance,” on page 93) KVH recommends checking
the antenna unit’s cable connections. A loose RF connector can
reduce the signal quality. In addition, if you are unable to switch
satellites using your IRD remote, make sure that your IRD’s RF
cable is connected to the antenna’s RF1 baseplate connector (see
Section 2.3, “Connecting the IRD(s),” on page 31).

86 54-0198
Troubleshooting

Type of Multiswitch Used


An active (not passive) multiswitch must always be used to
connect the TracVision G8 system to multiple IRDs. Refer to
Section 2.3, “Connecting the IRD(s),” on page 31 for directions on
proper multiswitch/multiple IRD cabling.

4.3 IRD Troubleshooting


The IRD that was provided with your satellite television service
may also be the cause of less-than-ideal operation. First check the
IRD’s configuration to ensure it is set up for the desired
programming. In the case of a faulty IRD, refer to your IRD user
manual for service and warranty information. If the IRD is both
configured properly and fully functional, contact your local KVH
dealer or service center for assistance.

4.4 Antenna Gyro and LNB Faults


Section 5, “Maintenance,” provides detailed instructions for
authorized service personnel who may be required to replace one
of the antenna gyros or the LNB.

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4.5 Computer Diagnostics


TracVision G8 has been designed to provide diagnostic readouts
viewed on a PC having an RS-232 serial communication port. If
you are unable to isolate a system problem, set up for computer
diagnostics as described below. System problems will most likely
be found somewhere through the diagnostic readouts.

The diagnostics procedure requires Windows Hyperterminal (or


other terminal emulation software, such as PROCOMM). Use the
settings appropriate to your application.

1. Connect one end of the PC data cable to


the DB9 maintenance port connector on the rear of
the MCU. Connect the other end to the serial port
on your PC (a 9-pin/25-pin connector adapter may
be needed for some PCs).

Figure 4-3
MCU Maintenance Port

Maintenance Port

2. Open the terminal emulation software and


establish the following settings:
• 9600 baud
• no parity
• 8 data bits
• 1 start bit
• 1 stop bit
• no flow control
3. Apply power to the TracVision G8 system and
allow the system to complete full initialization.
Data should be scrolling on the PC display to
identify any system problems detected. If no data
is seen, recheck your connections and the terminal
software setup.

88 54-0198
Troubleshooting

4.6 Maintenance Port Parser


Commands
TracVision G8 system parser commands are detailed in
Appendix E on page 135.

54-0198 89
Maintenance

5 – Maintenance
This section identifies system components that may be replaced in the
field, details how to replace those components, and lists preventive
maintenance routines.

Contents
5.1 Warranty/Service Information . . . . . . . . . . . . . . . . . . . . . . . . . . .93
5.2 Preventive Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
5.3 TracVision G8 Field Replaceable Units . . . . . . . . . . . . . . . . . . . .94
5.4 Accessing Antenna Components Through the Hatch . . . . . . . . . .96
5.5 Replacing the PCB Module Fuse . . . . . . . . . . . . . . . . . . . . . . . . .96
5.6 Replacing the Main PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
5.7 Replacing the RF PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
5.8 Replacing the Internal Sensor . . . . . . . . . . . . . . . . . . . . . . . . . .103
5.9 Replacing the Azimuth FOG . . . . . . . . . . . . . . . . . . . . . . . . . . .104
5.10 Replacing the Elevation Gyro . . . . . . . . . . . . . . . . . . . . . . . . . .106
5.11 Replacing the Roll Gyro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
5.12 Replacing the Azimuth Motor . . . . . . . . . . . . . . . . . . . . . . . . . .108
5.13 Replacing the Elevation Motor . . . . . . . . . . . . . . . . . . . . . . . . .110
5.14 Replacing the Elevation Belt . . . . . . . . . . . . . . . . . . . . . . . . . . .112
5.15 Replacing the Skew Motor (European Systems Only) . . . . . . . .113
5.16 Replacing the Skew Belt (European Systems Only) . . . . . . . . . .117
5.17 Replacing the LNB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
5.18 Replacing the LNB/Feed Tube Assembly . . . . . . . . . . . . . . . . . .121
5.19 Preparing for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

54-0198 91
Maintenance

5.1 Warranty/Service Information


For information on KVH warranty, repair, and liability policies,
please refer to the complete warranty statement provided at the
conclusion of this manual. If you have any questions, please call Detailed information on KVH’s
your local authorized dealer/installer or distributor, or contact global support program and how to
KVH or KVH Europe directly. contact KVH or a dealer near you is
available at www.kvh.com/
IMPORTANT! Before returning the product, be sure to obtain global_support.
an RMA number from KVH’s Technical Support Department
and write the number on the outside of the box. Shipments
received without an RMA number will be returned to you at
your expense.

5.2 Preventive Maintenance


TracVision G8 requires minimal preventive maintenance. The
following tasks are sufficient to maintain peak performance.

Monthly
When cleaning the radome, avoid
• Wash the exterior of the radome and baseplate any compounds that react with
assembly with fresh water; a mild detergent may plastic.
be added to remove grime. Use caution when
spraying the radome directly with high-pressure
water.
• Do not apply abrasive cleaners or volatile solvents
such as acetone to the ABS radome.
• Check all connectors at the MCU, antenna
baseplate, and IRD. Remove connectors and
examine for signs of corrosion; clean as needed.

Semi-Annually
• Remove the radome and examine the interior of
the antenna unit for signs of corrosion, loose
connections, or frayed or broken wires.

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5.3 TracVision G8 Field


Replaceable Units
If you experience an operating problem or need technical
The serial number for your assistance, please contact your local authorized TracVision G8
TracVision G8 will be required dealer/installer or distributor. If one is not located nearby,
during any troubleshooting or contact KVH or KVH Europe directly at the phone, fax, or e-mail
service calls. You will find the serial listings on the first page of this manual.
number on the first page of this
manual. (You can also find the Replacement part numbers for field replaceable units (FRUs) that
serial number by using the MCU’s can be serviced in the field are listed in Table 5-1. These parts
Get Antenna Status mode; see may be obtained from any KVH authorized dealer/installer or
“Antenna Status Data Screens” on may be ordered directly from KVH.
page 67 for details.)
FRU Part Number
Table 5-1 Radome 02-1255
TracVision G8 Field
Main PCB 02-1281
Replaceable Units
RF PCB 02-1342
Master Control Unit (MCU) 02-1265
Azimuth Fiber Optic Gyro (FOG) 02-1156-03
Elevation or Roll Gyro 19-0222
Internal Sensor (with GPS) 02-1266
Azimuth Motor 02-1351
Elevation Motor 02-1350
Elevation Belt 24-0105-0137
To help us continually improve the Skew Motor 19-0110
quality and reliability of our
systems, please return any failed Skew Belt 24-0124-0144
component to KVH or KVH Europe North American LNB 02-0870
(in care of the mailing address
North American LNB/Feed Tube Assembly 02-1282--01
listed on the first page of this
manual) after you receive your Latin American LNB Assembly 02-0870-01
replacement part.
Latin American LNB/Feed Tube Assembly 02-1282-03
European LNB Assembly 02-1323
European LNB/Feed Tube Assembly 02-1282-04
Data/power Cable 32-0744-100
PC Cable 32-0628-06
IRD Ground Cable 32-0583-50
MCU Fuse 16-0029-30
PCB Module Fuse 16-0029-05

94 54-0198
Maintenance

The antenna unit’s printed circuit boards (PCBs), gyros, LNB,


motors, belts, and internal sensor may be removed and replaced
on site using common hand tools. Other TracVision G8 service
must be done by your authorized dealer/installer, distributor, or TracVision G8 components
by KVH. Evidence of tampering or unauthorized repairs will receive power from multiple
void the warranty. The following sections provide step-by-step sources. Do not open any
procedures for removing and replacing field replaceable units. electrical assemblies or attempt
servicing until IRD power and
Figures 5-1 and 5-2 depict the locations of a number of vessel input power are
components within the TracVision G8 antenna unit. disconnected.

Feed Tube Figure 5-1


Reflector TracVision G8 Antenna Unit
(Front View)

LNB

PCB Module

Baseplate

Elevation
Motor

Figure 5-2
TracVision G8 Antenna Unit
Azimuth (Rear View)
FOG

Internal
Sensor
(with GPS)

Frame Azimuth
Motor

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5.4 Accessing Antenna Components


Through the Hatch
You can access all field replaceable units through the large hatch
on the antenna baseplate. You do not need to remove the radome.
To remove the hatch cover, simply remove the seven M4 screws
securing the hatch cover to the baseplate.

Figure 5-3
Baseplate Access Hatch M4 Screws
(x 7)

5.5 Replacing the PCB Module Fuse


The PCB module is equipped with a 5-amp, 125-volt fast-blow
fuse. If this fuse has blown or been broken, simply unscrew the
fuse holder cap on the PCB module and replace the fuse.

Figure 5-4
PCB Module Fuse Location Fuse Holder Cap

96 54-0198
Maintenance

5.6 Replacing the Main PCB


1. With a PC connected to the MCU’s maintenance
port, apply power to the antenna unit.
2. Record the serial number for later re-entry. Refer to Section 4.5, “Computer
Diagnostics,” on page 88 for
3. Disconnect power from the antenna unit and the complete details on connecting a
IRD. PC to the system via the
maintenance port.
The main PCB is protected within a metal enclosure
that is fastened to the antenna frame. This PCB
module, which contains both the main PCB and the
RF PCB, must be removed to gain access to the main
PCB.
4. Disconnect all cables from the bottom of the PCB
module, including the roll gyro cable at the in-line
connector.

Figure 5-5
Roll Gyro Cable PCB Module Connectors
In-line Connector
(Bottom View)

5. Using a 7⁄16" wrench, carefully disconnect the RF


cables from the top of the PCB module.

Figure 5-6
RF PCB Module Connectors
Connectors (Top View)
Captive Captive
Screws Screws

6. Loosen the four captive screws securing the PCB


module to the antenna frame. Remove the PCB
module and bring it belowdecks for bench work.

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7. Remove the six #6-32 screws and flat washers


securing the main PCB cover to the PCB module.
Set aside the PCB cover.

Figure 5-7
Main PCB Cover

#6-32 Screws
(x 6)

8. Disconnect the three connectors from the main PCB.

Figure 5-8
Main PCB

PCB Connectors
(x 3) Standoffs
(x 6)

9. Using a 3⁄16" nut driver/socket, remove the two jack


screws from each of the four DB9 connectors and
the two DB25 connectors on the PCB module’s
connector plate.

Figure 5-9
PCB Module Connector Plate

Do Not Remove! Jack Screws


Jack Screws Jack Screws

10. Using a 1⁄4" nut driver/socket, remove the six #6-32


standoffs securing the PCB to the PCB module (see
Figure 5-8). Remove the old PCB.

98 54-0198
Maintenance

11. Apply a drop of Loctite threadlocker to the screw


ends of the six standoffs and secure the new PCB to
the PCB module with the standoffs.
12. Reconnect the jack screws that you removed in
Make sure the cable jacket passes
Step 9, reconnect the three connectors that you
through the PCB cover’s access
removed in Step 8, and reinstall the PCB cover that
slot within the rubber grommet to
you removed in Step 7. protect the wires from the edge of
13. Reattach the PCB module to the antenna frame the PCB frame.
using the module’s four captive screws.
14. Reconnect the cables that you removed in Steps 4
and 5. Be sure to reconnect all cables in their proper
positions. Figure 5-10 shows the proper connector
assignments.

To IRD From LNB Figure 5-10


PCB Module Connectors

TOP

Limit Azimuth/Roll Elevation & Azimuth


Switches Gyro Motors

LIMIT SWITCHES AZIMUTH/ROLL GYRO ELEVATION & AZIMUTH MOTORS

POWER

FUSE

BOTTOM INTERNAL SENSOR ELEVATION GYRO SKEW MOTOR

Internal Elevation Fuse Power Skew Motor


Sensor Gyro

15. Apply power to the antenna unit.


16. Type HALT<cr> (<cr> indicates a carriage return/
ENTER key).
17. Type DEBUGON<cr>.
18. Type =TVG8<cr>.
19. Type =SERNUM,<serial number><cr>, where
<serial number> = the system serial number you
recorded in Step 2.
20. Type ZAP<cr> to restart/reinitialize the system.

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21. Calibrate the antenna gyros as explained in


“Calibrating the Gyros” on page 105.
22. Reinstall your selected satellites as explained in
Section 2.7, “Installing Satellites Using the MCU,” on
page 42.

5.7 Replacing the RF PCB


1. Disconnect power from the antenna unit and the
IRD.
The RF PCB is protected within a metal enclosure that
is fastened to the antenna frame. This PCB module,
which contains the main PCB and the RF PCB, must
be removed to gain access to the RF PCB.
2. Disconnect all cables from the bottom of the PCB
module, including the roll gyro cable at the in-line
connector.

Figure 5-11
Roll Gyro Cable
PCB Module Connectors
In-line Connector
(Bottom View)

3. Using a 7⁄16" wrench, carefully disconnect the RF


cables from the top of the PCB module.

Figure 5-12
PCB Module Connectors RF
(Top View) Connectors
Captive Captive
Screws Screws

4. Loosen the four captive screws securing the PCB


module to the antenna frame. Remove the PCB
module and bring it belowdecks for bench work.

100 54-0198
Maintenance

5. Remove the four #6-32 screws and flat washers


securing the RF PCB cover to the PCB module. Set
aside the RF PCB cover.

Figure 5-13
RF PCB Cover

#6-32 Screws
(x 4)

6. Disconnect the Molex connector from the RF PCB.

Figure 5-14
RF PCB

Standoffs Molex
(x 4) Connector

7. Using a 1⁄4" nut driver/socket, remove the four #6-32


standoffs securing the RF PCB to the PCB module
(see Figure 5-14). Remove the old RF PCB.
8. Apply a drop of Loctite threadlocker to the screw
ends of the six standoffs and secure the new RF
PCB to the PCB module with the standoffs.
9. Reconnect the Molex connector that you removed in
Step 6, and reinstall the PCB cover that you
removed in Step 5.
10. Reattach the PCB module to the antenna frame
using the module’s four captive screws.

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11. Reconnect the cables that you removed in Steps 2


and 3. Be sure to reconnect all cables in their proper
positions. Figure 5-15 shows the proper connector
assignments.

Figure 5-15 To IRD From LNB


PCB Module Connectors

TOP

Limit Azimuth/Roll Elevation & Azimuth


Switches Gyro Motors

LIMIT SWITCHES AZIMUTH/ROLL GYRO ELEVATION & AZIMUTH MOTORS

POWER

FUSE

BOTTOM INTERNAL SENSOR ELEVATION GYRO SKEW MOTOR

Internal Elevation Fuse Power Skew Motor


Sensor Gyro

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Maintenance

5.8 Replacing the Internal Sensor


1. Disconnect the sensor cable from the internal
sensor assembly.

Figure 5-16
Internal Sensor Assembly
(Side View)

Sensor Cable
Connector

Figure 5-17
Internal
Internal Sensor Assembly
Sensor
(Top View)

2. Using a 3⁄8" nut driver/socket, remove the four


#10-32 self-locking nuts and flat washers securing
the internal sensor assembly to the sensor bracket.
Remove the old internal sensor.
3. Install the new internal sensor. Secure in place
with the nuts/washers that you removed in Step 2
and reconnect the sensor cable.
4. With Autocalibration set to “ON,” the sensor will
#10-32 Self-locking
calibrate itself when you power up the antenna
Nuts (x 4)
and maneuver the vessel. The factory default
setting for Autocalibration is “ON” (see “Selecting
Autocalibration” on page 78).

Sensor Bracket

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5.9 Replacing the Azimuth FOG


1. Disconnect the gyro cable from the fiber optic gyro
(FOG).

Figure 5-18
Azimuth FOG Gyro Cable
Connector
(Patented)

#6-32 Screws
(x 4)

Frame

2. Remove the four #6-32 screws and flat washers


securing the FOG to the antenna frame. Remove
the old FOG.
3. Apply a drop of Loctite threadlocker to the threads
of the screws that you removed in Step 2. Install
the new azimuth FOG and secure in place with the
screws/washers.
4. Reconnect the gyro cable that you removed in
Step 1.
5. Calibrate the gyro as described in “Calibrating the
Gyros” on page 105.

104 54-0198
Maintenance

Calibrating the Gyros


To calibrate the azimuth, elevation, and roll gyros, follow the
steps below.

1. With a PC connected to the MCU’s maintenance Refer to Section 4.5, “Computer


port, apply power to the antenna unit. Diagnostics,” on page 88 for
complete details on connecting a
2. Type HALT<cr> (<cr> indicates a carriage PC to the system via the
return/ENTER key) while the system is performing maintenance port.
the limit switch initialization routine. The system
will complete the initialization function by finding Figure 5-19
the azimuth and elevation switch limits and then Measuring Feed Tube Angle
go to the home position.
3. Type DEBUGON<cr> to enter the Debug Mode.
4. Type EL,300<cr>.
5. Using a digital level (or equivalent), measure and
record the angle of the feed tube, as shown in
Figure 5-19.
6. Type =CALUP,XX.X<cr>, where XX.X is the
number you recorded in Step 5.
7. Using a digital level, measure and record the angle
Feed Tube
of the roll gyro on the PCB module, as shown in
Figure 5-20.
8. Type GYROANGLE,X.XX<cr>, where XX.X is the
number you recorded in Step 7.
Figure 5-20
9. Type =CALGYRO<cr>. Verify that the Antenna Measuring Roll Gyro Angle
Gyro Azimuth scale factor is between -0.00090 and
-0.00110 and the Antenna Gyro Elevation scale PCB Module
factor is between 0.00090 and 0.00110.
10. Type ZAP<cr> to restart/reinitialize the system.

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5.10 Replacing the Elevation Gyro


1. Disconnect the gyro cable from the in-line
connector.

Figure 5-21
Elevation Gyro
M2.5 Screws
(x 2)

Gyro Cable
Connector

Gyro

Reflector

LNB

2. Remove the two M2.5 screws securing the gyro to


the LNB/feed tube assembly. Remove the old
gyro.
3. Apply a drop of Loctite threadlocker to the threads
of the screws that you removed in Step 2. Install
the new elevation gyro and secure in place with
the two screws.
4. Connect the new gyro cable to the in-line
connector that you disconnected in Step 1.
5. Calibrate the gyro as described in “Calibrating the
Gyros” on page 105.

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Maintenance

5.11 Replacing the Roll Gyro


1. Disconnect the gyro cable from the in-line
connector.

Figure 5-22
Gyro Mounting Plate Roll Gyro
#4-40 Screws (x 4)

PCB
Module

Gyro Cable
Connector

2. Remove the four #4-40 screws and flat washers


securing the gyro mounting plate to the PCB
module.
3. Remove the two M2.5 screws securing the gyro to
the gyro mounting plate. Remove the old gyro.
4. Apply a drop of Loctite threadlocker to the threads
of the M2.5 screws that you removed in Step 3.
Install the new roll gyro onto the mounting plate
and secure in place with the two M2.5 screws.
5. Apply a drop of Loctite threadlocker to the threads
of the #4-40 screws that you removed in Step 2.
Reattach the gyro mounting plate to the PCB
module using the #4-40 screws.
6. Connect the new gyro cable to the in-line
connector that you disconnected in Step 1.
7. Calibrate the gyro as described in “Calibrating the
Gyros” on page 105.

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5.12 Replacing the Azimuth Motor


1. Disconnect the motor cable from the azimuth
motor.

Figure 5-23
Azimuth Motor Cable Motor Cable
Connector

Azimuth Motor

Release Tab

2. Remove the motor shield by pressing on the two


sides of the shield above the release tabs.
3. Remove the four #8-32 screws, locking nuts, and
washers securing the motor to the antenna frame.
Remove the old azimuth motor.

Figure 5-24
Azimuth Motor (Shield Removed) Azimuth Motor

#8-32 Screws
(x 4)

108 54-0198
Maintenance

Figure 5-25
#8-32 Locking Nuts Azimuth Motor and Belt
and Washers
(x 4)

Motor Hub

Azimuth Belt

4. Install the new azimuth motor with the belt


positioned around the outer lip of the motor hub
(see Figure 5-25). Reinstall the screws, washers,
and locking nuts that you removed in Step 3, but
do not tighten them yet.
5. Slide the motor to adjust the belt tension for a
maximum of 1⁄8" (3 mm) deflection with moderate
finger pressure between the motor hub and
antenna pulley. Tighten the screws and locking
nuts using an 11⁄32" nut driver/socket. Some
readjustment may be necessary if the belt tension
results in excessive vibration.

Figure 5-26
Azimuth Belt

Azimuth Belt Antenna Pulley

6. Reinstall the shield that you removed in Step 2.


7. Reconnect the motor cable that you removed in
Step 1.

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5.13 Replacing the Elevation Motor


1. Disconnect the motor cable from the elevation
motor.

Figure 5-27
Elevation Motor
Elevation Motor Cable

Motor Cable
Connector

Release Tab

2. Remove the motor shield by pressing on the two


sides of the shield above the release tabs.
3. Remove the four #8-32 screws and washers
securing the motor to the antenna frame. Remove
the old elevation motor.

Figure 5-28
Elevation Motor (Shield Removed) Elevation Belt
#8-32 Screws
and Washers
(x 4)

Motor Hub

Elevation Motor

110 54-0198
Maintenance

4. Install the new elevation motor with the belt


positioned around the outer lip of the motor hub.
Reinstall the screws and washers that you
removed in Step 3, but do not tighten them yet.
5. Slide the motor to adjust the belt tension for a
maximum of 1⁄8" (3 mm) deflection with moderate
finger pressure between the motor hub and
antenna pulley. Tighten the screws. Some
readjustment may be necessary if the belt tension
results in excessive vibration.

Figure 5-29
Elevation Belt

Elevation Belt
Motor Hub

Antenna Pulley

6. Reinstall the shield that you removed in Step 2.


7. Reconnect the motor cable that you removed in
Step 1.

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5.14 Replacing the Elevation Belt


1. Loosen (do not remove) the four #8-32 screws
securing the motor to the antenna frame until the
motor is free to slide upward. Raise the motor to
the top of the slots and retighten the screws to
hold it in place.

Figure 5-30
Elevation Belt
#8-32
Screws and
Elevation Belt
Washers
Reflector
(x 4)
Rollers

Antenna Pulley
Motor Hub

2. Roll the belt over the motor hub, then over the
antenna pulley. Discard the old belt.
3. Carefully work the new belt around the antenna
pulley, between the rollers, and around the motor
hub. Ensure that the teeth are on the inside of the
belt. Once the belt is in place, work it back and
forth to ensure that the belt is aligned and the
teeth are engaged with the pulley.
4. Loosen the #8-32 screws and slide the motor
downward until the belt is set at the proper
tension. Adjust the belt tension for a maximum of
1
⁄8" (3 mm) deflection with moderate finger
pressure between the motor hub and the antenna
pulley. Some readjustment may be necessary if the belt
tension results in excessive vibration.
5. Tighten the screws.

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Maintenance

5.15 Replacing the Skew Motor


(European Systems Only)
1. Using a 7⁄16" wrench, carefully disconnect the four
RF cables from the LNB.

Figure 5-31
European LNB/Feed Tube
RF Cable
Connectors Assembly
Skew
LNB
Motor

2. Disconnect the elevation gyro cable from the


in-line connector.

Figure 5-32
Elevation Gyro Cable

Elevation
Gyro

Gyro Cable
Connector

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3. Disconnect the skew motor cable from the PCB


Figure 5-33 module.
Skew Motor Cable Connector
on PCB Module

LIMIT SWITCHES AZIMUTH/ROLL GYRO ELEVATION & AZIMUTH MOTORS

POWER

FUSE

INTERNAL SENSOR ELEVATION GYRO SKEW MOTOR

Skew Motor
Figure 5-34 Cable Connector
Removing the LNB/
Feed Tube Assembly 4. Remove the four #8-32 screws securing the
LNB/feed tube assembly to the reflector base (see
Figure 5-34). Withdraw the LNB/feed tube
assembly through the center hole in the reflector.
5. Disconnect the motor cable from the skew motor.

Motor Cable
Motor Cable
#8-32 Screws Connector
Pulley
(x 4)

Motor Hub

Skew Belt
Figure 5-35
Skew Motor and Belt

M3 Cap Screws
and #4 Washers
(x 4)

6. Using a 2.5 mm allen wrench, remove the four M3


cap screws and #4 washers securing the motor to
the LNB/feed tube assembly (see Figure 5-35).
Remove the old skew motor.

114 54-0198
Maintenance

7. Gently extend the two sides of the motor shield


and remove the shield from the old skew motor.

Skew Motor Motor Shield Figure 5-36


Removing the Skew Motor Shield

8. Place the new skew motor inside the motor shield.


The motor’s connector should pass through the
small opening in the shield.

Figure 5-37
Skew Motor Installing the Skew Motor Shield

Motor Shield

9. Attach the new skew motor to the LNB/feed tube


assembly with the belt positioned around the
outer lip of the motor hub. Ensure that the motor’s
connector is facing the motor cable, as shown in
Figure 5-35. Reinstall the washers and screws that
you removed in Step 6, but do not tighten them
yet.
10. Slide the motor to adjust the belt tension until the
belt teeth fully engage the motor hub and the
pulley. Tighten the motor cap screws. Some
readjustment may be necessary if the belt tension
results in excessive vibration.

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11. Reconnect the motor cable that you removed in


Step 5.
12. Apply a small amount of Loctite threadlocker to
the threads of the four #8-32 screws that you
removed in Step 4.
13. Carefully reattach the LNB/feed tube assembly to
the antenna reflector and secure in place with the
four #8-32 screws.
14. Reconnect the cables that you removed in Steps 2
and 3.
15. Using a 7⁄16" wrench, carefully reattach the RF
cables to the LNB.

116 54-0198
Maintenance

5.16 Replacing the Skew Belt


(European Systems Only)
1. Using a 7⁄16" wrench, carefully disconnect the RF
cables from the LNB.

Figure 5-38
RF Cable European LNB/Feed Tube
Connectors Assembly
Skew
LNB Motor

2. Disconnect the elevation gyro cable from the


in-line connector.

Figure 5-39
Elevation Gyro Cable

Elevation
Gyro

Gyro Cable
Connector

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3. Disconnect the skew motor cable from the PCB


Figure 5-40 module.
Skew Motor Cable Connector
on PCB Module

LIMIT SWITCHES AZIMUTH/ROLL GYRO ELEVATION & AZIMUTH MOTORS

POWER

FUSE

INTERNAL SENSOR ELEVATION GYRO SKEW MOTOR

Figure 5-41
Removing the LNB/ Skew Motor
Cable Connector
Feed Tube Assembly

4. Remove the four #8-32 screws securing the


LNB/feed tube assembly to the reflector base (see
Figure 5-41). Withdraw the LNB/feed tube
assembly through the center hole in the reflector.

Motor Cable
#8-32 Screws Motor Cable
(x 4) Connector
Pulley

Motor Hub

Skew Belt
Figure 5-42
Skew Motor and Belt

M3 Cap Screws
(x 4)

5. Using a 2.5 mm allen wrench, loosen (do not


remove) the four M3 cap screws securing the
motor to the bracket until the motor is free to slide
back and forth (see Figure 5-42). Slide the motor
toward the pulley to loosen the belt.
6. Roll the belt over the motor hub, then over the
pulley. Remove and discard the old belt.
7. Place the new belt around the pulley and around
the motor hub. Ensure that the teeth are on the
inside of the belt.

118 54-0198
Maintenance

8. Slide the motor back until the belt is set at the


proper tension. Adjust the belt tension until the
belt teeth fully engage the motor hub and the
pulley. Some readjustment may be necessary if the belt
tension results in excessive vibration.
9. Once the belt is at the proper tension, tighten the
motor’s four M3 cap screws.
10. Apply a small amount of Loctite threadlocker to
the threads of the four #8-32 screws that you
removed in Step 4.
11. Carefully reattach the LNB/feed tube assembly to
the antenna reflector and secure in place with the
four #8-32 screws.
12. Reconnect the cables that you removed in Steps 2
and 3.
13. Using a 7⁄16" wrench, carefully reattach the RF
cables to the LNB.

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5.17 Replacing the LNB


1. Using a 7⁄16" wrench, carefully disconnect the RF
cables from the LNB. (Figure 5-43 shows a North
American-style LNB; Figure 5-38 on page 117
shows a European-style LNB).

Figure 5-43
North American-style LNB RF Cable
Connector

#8-32 Set Screws


(x 2) LNB

2. Using a 5⁄64" allen key, loosen the two #8-32 set


screws securing the LNB in place. Remove the old
LNB.
3. Install the new LNB and secure in place with the
#8-32 set screws.
4. Using a 7⁄16" wrench, carefully reattach the RF
cables that you removed in Step 1.

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Maintenance

5.18 Replacing the LNB/Feed Tube


Assembly
1. Using a 7⁄16" wrench, carefully disconnect the RF
cables from the LNB. (Figure 5-44 shows a North
American-style LNB; Figure 5-38 on page 117
shows a European-style LNB).

Figure 5-44
North American-style LNB

RF Cable
Connector

LNB

2. Disconnect the elevation gyro cable from the


in-line connector.

Figure 5-45
Elevation Gyro Cable

Elevation
Gyro
Gyro Cable
Connector

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TracVision G8 Owner’s Manual - Guide to Technical Information

Figure 5-46 3. European systems only:


Skew Motor Cable Connector Disconnect the skew motor cable from the PCB
on PCB Module module (see Figure 5-46).

LIMIT SWITCHES AZIMUTH/ROLL GYRO ELEVATION & AZIMUTH MOTORS

POWER

FUSE

INTERNAL SENSOR ELEVATION GYRO SKEW MOTOR

Skew Motor
Cable Connector

Figure 5-47 4. Remove the four #8-32 screws securing the


LNB/Feed Tube Assembly LNB/feed tube assembly to the reflector base (see
Figure 5-47). Carefully withdraw the LNB/feed
tube assembly through the center hole in the
Reflector
Base
reflector.
5. Apply a small amount of Loctite threadlocker to
the threads of the four #8-32 screws that you
removed in Step 4.
6. Install the new LNB/feed tube assembly and
secure in place with the #8-32 screws.
7. Reconnect the cables that you removed in Steps 2
and 3.
8. Using a 7⁄16" wrench, carefully reattach the RF
#8-32 Screws
(x 4) cables to the LNB.

LNB

122 54-0198
Maintenance

5.19 Preparing for Shipment


If you need to repack the antenna unit for shipment, the shipping
restraint that you removed during installation must be
reattached. Follow the steps below to reinstall the restraint and
get the antenna unit ready for shipping.

1. Using a heavy-duty tie-wrap (which you detached at


the time of installation), secure the antenna frame to
the internal sensor’s mounting bracket.

Figure 5-48
Azimuth Shipping Restraint
Sensor
Bracket

Frame
When rotating the azimuth
mechanism by hand, go slowly!
Hitting the mechanical stops with
excessive force will damage the
Tie-wrap azimuth limit switch.

2. Place some foam between the reflector and the


baseplate to keep the reflector from moving.
3. Pack the TracVision G8 antenna unit in its original KVH is not liable for damage
package. Secure the box to a pallet to ensure caused by improper shipping.
upright transport.
4. As detailed in the warranty accompanying this
product and printed on the last page of this
manual, a Return Material Authorization (RMA)
number is required prior to the return of the
TracVision G8 system to KVH. Contact the KVH Before returning the product, be
Technical Support Department at +1 401 847-3327 sure to obtain an RMA number
or via e-mail at [email protected] to obtain the RMA from KVH’s Technical Support
number. Please review your warranty to Department and write the
familiarize yourself with all requirements, number on the outside of the
liabilities, and policies. box. Shipments received without
an RMA number will be returned
to you at your expense.

54-0198 123
Appendices

Appendices
This section contains several appendices of supplemental information,
including a mounting template, wiring diagram, and parser commands.

Contents
A System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
B MCU Flush Mount Panel Template . . . . . . . . . . . . . . . . . . . . . . . . .129
C Comprehensive System Wiring Diagram . . . . . . . . . . . . . . . . . . . .131
D Startup Data Sequences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
E Maintenance Port Parser Commands . . . . . . . . . . . . . . . . . . . . . . .135
F Patent Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

54-0198 125
System Specifications

Appendix A
System Specifications
A.1 Antenna Specifications
Physical Characteristics Table A-1
Antenna Unit 39" (99 cm) h x 35" (89 cm) dia; TracVision G8 Antenna
85 lbs (38.6 kg) Physical Specifications
MCU 7.3" (18.5 cm) d x 8.2" (20.8 cm) w
x 2.6" (6.6 cm) h
Operating temperature -13°F to +130°F (-25°C to +55°C)
Storage temperature -40°F to +185°F (-40°C to +85°C)

Input Power Table A-2


Input 9-36 VDC, 120 W (floating) TracVision G8 Power Specifications

Antenna System Performance Table A-3


Minimum EIRP 44 dBW TracVision G8 Performance
Specifications
Elevation range -15° to +85°
Azimuth range 720°
Tracking rate 30°/second
Position repeatability 0.1°
Skew control Automatic
GPS Internal
Antenna dish 32" (82 cm) dia
Standard LNB North America and Latin America:
Dual-output circular polarized

Europe:
Quad-output linear polarized with
independent outputs
Surge/sway/heave ±0.2 G
Shock 20 G, 11 msec
Vibration 0.9 G rms over 5-33 Hz

54-0198 127
Appendix B
Appendix
MCU B
Flush
ADCU Flush
Mount Mount
Panel
Panel Template
Template



(Scale 1:1)

   

 
 



 

 
  
 



 








129
Comprehensive System Wiring Diagram

Appendix C
Comprehensive System
Wiring Diagram
The comprehensive TracVision G8 wiring diagram is unavailable in PDF format. If
you require a copy of this wiring diagram, please contact KVH Technical
Support at +1 401 847-3327 or via email at [email protected]. A copy of the diagram
can be mailed or faxed to you upon request.

54-0198 131
Startup Data Sequences

Appendix D
Startup Data Sequences
The data on the following pages presents a sample startup
data sequence registered by the TracVision G8. These sequences
may vary based on the software version loaded onto the
TracVision G8 system. This data can be recorded using the data
port and a PC.
TracVision G8 Controller Rev X - Ver X.XX - Serial number XXXXXXXX - HW Rev XX
*** Init RF Board ***
RF: S,A,H,U,V
RF: SATINSTALL,55,C,57,C
RF: L,A ------------------------------------------Identifies Satellite A or B as currently
RF: SATCONFIG loaded for acquisition
RF: F,A,12368,20000,67,0xFFFE,R,U,2 --------------Satellite Configuration Data, Satellite A
RF: F,A,12368,20000,67,0xFFFE,R,U,2
RF: F,A,12238,20000,67,0xFFFE,L,U,2
RF: F,A,12238,20000,67,0xFFFE,L,U,2
RF: F,B,12370,20000,56,0x1004,R,U,3 --------------Satellite Configuration Data, Satellite B
RF: F,B,12370,20000,56,0x1004,R,U,3
RF: F,B,12326,20000,56,0x1004,L,U,3
RF: F,B,12326,20000,56,0x1004,L,U,3
RF: RF PCB Version X.X---------------------------Current RF software revision
RF COMM: PASS ------------------------------------PASS is expected
RF: DVB/DSS 5
*** Init Antenna ***
*** NO GPS-Default Used ***----------------------GPS has no lock upon power-up
GPS(DEFAULT),41,N, 71,W,083000.00
GPS: DSS_101 AZ = 220.8, EL = 33.4
GPS: DSS_119 AZ = 238.9, EL = 22.1
Saved Position: DSS_101 AZ = 232.2, EL = 37.7
Saved Position: DSS_119 AZ = 250.3, EL = 26.4
*** Limit Switch Test ***
Limit Switch Status: PASS------------------------PASS is expected
*** Init Sensor ***
AZ FOG: PASS -------------------------------------PASS is expected
Sensor Status = @@
CAL SCORE = 100----------------------------------Confirmed data from internal sensor
SENSOR: PASS -------------------------------------PASS is expected
*** Init Rate Bias ***
RF: First lock -----------------------------------Indicates satellite found that has the
RF: S,A,H,U,V frequency, symbol rate, and FEC code
BIAS/RF: 2056 2134 2577 of the selected satellite
BIAS/RF: 2082 2053 2584
BIAS/RF: 2092 1990 2564
BIAS/RF: 2086 2029 2573

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TracVision G8 Owner’s Manual - Guide to Technical Information

BIAS/RF: 2065 2082 2543


BIAS/RF: 2057 2185 2583
BIAS/RF: 2032 2146 2572
Check cal gyro to rate bias
BiasLimit = 8.00 BiasFOGLimit = 0.0003 BiasCorrection = 5.00
Gyro Bias: Az = 2069.15, Cal Az = 2067.98 -------Expected range is 1700-2300
Gyro Bias: El = 2050.04, Cal El = 2049.54
Gyro Bias: Az = 2069.15, El = 2050.04, Az FOG = 0.000300
Gyro Uncertainty: Az = 3.00, El = 3.00
GPS(ACTIVE),41.52,N, 71.28,W, 083000.00 ----------GPS position data (latitude, longitude, UTC)
GPS: DSS_101 AZ = 259.4, EL = 34.1 --------------Calculated satellite position based on GPS
*** Entering Tracking ***
+POS: 351.2 37.2 2531
%PRY: 1.2 -2.1 242.4 -------------------------Internal sensor data (pitch, roll, and yaw)
*** Network ID Check ***-------------------------Comparing the tracked satellite’s network ID to
RF: Normalize for AGC level changes the selected satellite’s network ID
+POS: 351.2 36.8 2554
%PRY: 1.4 -2.2 242.3
RF: Y,0xFFFE -------------------------------------Indicates positive satellite identification
*** Tracking DSS_101 ***-------------------------Identifies satellite currently tracked
Avg: 37.6 0.0 0.0 0.0 0.0 (TV broadcast image should be available)
Set con radius to 0.250 and 0.250
RF: IGNORE ID,0x0000
+POS: 352.0 35.8 2634
%PRY: 1.2 -2.2 242.2
Avg: 37.6 37.1 36.9 36.5 37.0
Saved Sat Pos: AZ = 233.0, EL = 37.0
+POS: 351.9 36.2 2606
%PRY: 1.2 -1.8 242.2
Rate Bias (Before): Az = 2.0692e+03 EL = 2.0500e+03
Rate Bias (After): Az = 2.0692e+03 EL = 2.0500e+03
Gyro Bias Residue: Az = -1.7217e-01 EL = 2.8887e-01
+POS: 352.0 36.1 2600
%PRY: 1.6 -2.3 242.3
+POS: 351.5 35.8 2576
%PRY: 1.2 -2.2 242.2
Conscan=>sleep: sat in 1.75 deg window.
+POS: 351.8 35.9 2611
%PRY: 1.2 -1.9 242.2
Sleeping
Old Gyro Bias: Az = 2069.20 EL = 2049.97
New Gyro Bias: Az = 2069.37 EL = 2049.68
RF: AGC=58792
Avg: 36.7 37.1 36.9 36.5 37.0
Saved Sat Pos: AZ = 232.6, EL = 36.9
+POS: 351.8 35.9 2610
%PRY: 1.2 -2.0 242.4

134 54-0198
Maintenance Port Parser Commands

Appendix E
Maintenance Port
Parser Commands
The TracVision G8 system parser commands are parsed when the
system receives an ASCII carriage return (Hex 0D). An ASCII line
feed (Hex 0A) is permitted but is ignored in any transmitted
command. All system responses are terminated with an ASCII
carriage return followed by a line feed and ending with either an
acknowledge character (ASCII > (Hex 3E)) or a not-acknowledge
character (ASCII ? (Hex 3F)). The parser commands are shown
below in boldface capital letters but they are not case-sensitive. In
most cases, the command is responded to with an echo; that is, if
you type ZAP, for example, and press “ENTER” the response
will be the command you have entered. For other commands, the
response is specific for each command, such as VERSION,
STATUS or HELP.

E.1 System Commands


Software Version Table E-1
Function: reports software version and system type
System Commands

Command: VERSION
Argument: none
Response: KVH TVG8 Rev X - Version X.XX - XXX Motors

System Status Report


Function: reports general system status
Command: STATUS
Argument: none
Response: system status string

Initialize/Restart the System


Function: initializes the system (perform a soft reset)
Command: ZAP
Argument: none
Response: echoes the command, then reinitializes the system

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Help on Parser Commands


Function: lists parser commands
Command: HELP
Argument: none
Response: print a list of all parser commands

Calculate Skew Angle


Function: report skew angle of the current satellite
Command: SKEWANGLE
Argument: none
Response: SKEW ANGLE = XXXX.X

E.2 Manual Positioning Commands


To execute the following commands, first put the antenna unit in
idle mode by typing HALT and pressing “ENTER.” Positioning
commands may be entered after the antenna comes to rest.

Table E-2 Azimuth Angle


Manual Positioning Commands Function: commands a manual azimuth angle that the
mechanism moves to
Command: AZ,xxxx (range is 0000-3599)
Argument: desired azimuth angle of the mechanism relative to
external magnetic reference, or baseplate fwd,
000°-359.9°
Response: echoes the command; mechanism moves at a
fixed velocity

Elevation Angle
Function: commands a manual elevation angle that the
mechanism moves to
Command: EL,xxx (range is 100-850)
Argument: desired elevation angle of the mechanism relative to
up, or external sensor attitude reference, 10.0°-
85.0°
Response: echoes the command; mechanism moves at a
fixed velocity

136 54-0198
Maintenance Port Parser Commands

Azimuth CW Step
Function: commands a 0.1 deg CW manual step in azimuth
angle
Command: 6
Argument: none
Response: echoes the command

Azimuth CCW Step


Function: commands a 0.1 deg CCW manual step in azimuth
angle
Command: 4
Argument: none
Response: echoes the command

Elevation UP Step
Function: commands a 0.1 deg UP manual step in elevation
angle
Command: 8
Argument: none
Response: echoes the command

Elevation DOWN Step


Function: commands a 0.1 deg DOWN manual step in
elevation angle
Command: 2
Argument: none
Response: echoes the command

E.3 Operational Commands


Tracking Mode
Table E-3
Function: starts active tracking of the satellite Operational Commands
Command: TRACK
Argument: none
Response: echoes the command

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Idle Mode
Function: halts active tracking and conical scan, then enters
idle mode
Command: HALT
Argument: none
Response: echoes the command

Current Cable Wrap Angle


Function: sets or reports current cable wrap angle, defined as
0° (CCW limit) to 700° (CW limit); the value is
expressed as 0000-7000 with an implied decimal
Command: WRAPANGLE,xxxx
Argument: the desired cable wrap angle setting
Response: Wrap Angle = xxxx

E.4 Tracking and Conical


Scan Commands
Table E-4 Target Location
Tracking and Conical Function: reports the target location in antenna frame. Data
Scan Commands format is E### for elevation in degrees 000-900 and
A#### for azimuth in degrees 0000-3599 with
implied decimals
Command: TGTLOCATION
Argument: none
Response: Target Location = A = E###, A####
B = E###, A####

Analog Signal Strength Report


Function: reports signal strength from RF detector circuit in
A/D counts (000-FFF Hex)
Command: SIGLEVEL
Argument: none
Response: Signal Strength = xxxx

138 54-0198
Maintenance Port Parser Commands

E.5 Sensor Module Commands


Report Platform Attitude
Table E-5
Function: reports vessel attitude indicated by sensor module Sensor Module Commands
Command: ATTITUDE
Argument: none
Response: Pitch +/-pp.p, Roll +/-rr.r, Yaw yyy.y

Compass Calibration Score


Function: reports compass calibration score
Command: CALSCORE
Argument: none
Response: Cal Score = xxx

Compass Calibration Enable


Function: enables the sensor module compass calibration
Command: CALON
Argument: none
Response: echoes the command

Compass Calibration Disable


Function: disables the sensor module compass calibration
Command: CALOFF
Argument: none
Response: echoes the command

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E.6 RF Board Commands


Table E-6 Serial Communications, Status/Polarization Report, Tone Changes
RF Board Commands Function: start serial communications, reports status &
polarization/tone changes
Command: @S
Response: S,s,p,b,m <cr> every 5 seconds until ><cr>is
returned from system software
Where: s = Satellite (a = Primary, b = Secondary)
p = Polarization (v = Vertical, h = Horizontal,
r = Right, l = Left, x = No LNB Power)
b = Band (h = High Band, l = Low band,
g = Latin America, u = USA)
m = Mode (v = Valid, i = Invalid)*
* The Mode bit is used to evaluate the Satellite, Polarization & Band
combination vs. the Frequency/Symbol Rate/FEC currently in RAM. This
bit will be set to invalid if the Frequency for the selected combination is
set to 0x0000; otherwise it will be set to valid. For example the Mode bit
will be set to invalid when the frequency is set to 00000 to indicate that
there is not a frequency to track for the LNB tone and voltage setting.

Report RF Tracking Parameters


Function: reports all RF tracking parameters for primary &
secondary satellites*
Command: @SATCONFIG
Response: F,x,fffff,S,C,ID,P,B,D<cr>
Where: x = Satellite (a = Primary, b = Secondary)
fffff = Frequency in MHz (00000 and 10700 to
12700)
S = Symbol rate in Mbit/Sec (1000 to 29999)
C = FEC code rate (valid rates = 12, 23, 34, 56,
67, 78)
ID = Satellite Network ID in hexidecimal format
(valid range = 0x0000 to 0xffff hex)
P = LNB Polarization (v = Vertical, h = Horizontal,
r = Right, l = Left)
B = the LNB down conversion frequency (l = low,
h = high, G = Latin America, U = USA)
D = decoding type (0 = test, 1 = DSS-A, 2 = DSS-B,
3 = DVB)
* This command dumps all eight combinations of the Satellite/Freq/Sym/
FEC/ID/POL/Band/Decode currently stored in RAM.

140 54-0198
Maintenance Port Parser Commands

Set RF Tracking Parameters


Function: sets RF tracking parameter
Command: @SATCONFIG,X,N,F,S,C,ID,P,B,D<cr>
Response: Echoes the input data
Where: @SATCONFIG = directs data to the RF Board
X = satellite location A or B
N = satellite table # (98 & 99 are slots for user-
configured satellites)
F = frequency in MHz (either 00000 or a range from
10700 - 12700)
S = the satellite transponder symbol rate in
Mbit/second (01000 - 29999)
C = the FEC code (e.g., 12, 23, 34, 56, 67, 78)
ID = the satellite network ID in hexidecimal format
(0x####)
P = the LNB polarization (v = vertical,
h = horizontal, r = right, l = left)
B = the LNB down conversion frequency (l = low,
h = high, G = Latin America, U = USA)
D = decoding type (0 = test, 1 = DSS-A,
2 = DSS-B, 3 = DVB)
ID Match/Decoded Network ID
Function: report ID match and decoded network ID
Command: @CHECKID
Response: Y,0X####
N,0X####
Y,NoID
N,NoID
Where: Y = yes
N = no
0X#### = network ID
NoID = satellite unidentified

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E.7 Installation Commands


Table E-7 Set/Report GPS Position
Installation Commands Function: reports or sets default GPS position
Command: GPS<cr>
GPS,XX,D,YYY,E
Response: GPS = XXD YYYE<cr>
GPS: XXD YYYE
Where: XX = latitude (0-90)
D = S (South) or N (North)
YYY = longitude (0-180)
E = E (East) or W (West)

Report Satellite Names


Function: report names for satellites A and B
Command: SATINSTALL
Response: SATINSTALL,<sat_a_name>,<sat_b_name>

Report Configured Satellite Names


Function: report names for all configured satellites
Command: SATLISTA
Response: SATLISTA,<sat_name1>,...,<sat_nameX>

Report Valid Satellite B Selections


Function: report names for all valid satellite B selections for a
given satellite A selection
Command: SATLISTB,<sat_a_name>
Response: SATLISTB,<sat_a_name>,<sat_b_name1>
...,<sat_b_nameX>

Install Satellite Pair


Function: installs satellites A and B as the satellite pair
Command: SATINSTALL,<sat_a_name>,<sat_b_name>
Response: if valid pair, echoes the input data
if invalid pair, returns error message

142 54-0198
Maintenance Port Parser Commands

Configure Longitude of a User-configurable Satellite


Function: configures one of the user-configurable satellites
with the longitude provided
Command: SATCONFIG,USERX,YYY,Z,D,L
Response: if valid pair, echoes the input data
if invalid pair, returns error message
Where: X = 1 or 2
YYY = longitude (0-180)
Z = E (East) or W (West)
D = decoding type (0 = test, 1 = DSS-A,
2 = DSS-B, 3 = DVB)
L = LNB polarization (C = circular, L = linear)

E.8 Debug Commands


Report Offset Angles
Table E-8
Function: reports system offset angles
Debug Commands
Command: OFFSETS
OFFSETS,XXXXX,YYYY
Response: Offsets = XXXXX.X XXXXX.X
Where: X = new azimuth offset (-1800 - 1800)
Y = new elevation angle (-450 - 450)

Apply Default Values to Default Satellites


Function: updates the default satellites to the default values
Command: SATPAIR,X
Response: displays numerous frequency commands and
reports “Satellite Installation Complete”
Where: X = 0 (satellites default to Astra1 & Hotbird)
or
X = 1 (satellites default to Expressvu and
Echo_119)
or
X = 2 (satellites default to DSS_101 and
DSS_119)
or
X = 3 (satellites default to Galaxy West and
None)

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Report Last Satellite Tracked/Update Value


Function: reports the last satellite tracked or updates the last
tracked satellite to the value input if it is different
from the current value
Command: LASTSAT
LASTSAT,X
Response: Last = <sat_name>
Where: X = A (updates to Satellite A)
or
X = B (updates to Satellite B)

144 54-0198
Patent Protection

Appendix F
Patent Protection*
One or more of the following patents protect the technology in
KVH fiber optic gyros:

Patent Number Country


6,429,939 United States
4,697,876 United States
574,343 Australia
1,240,015 Canada
P34 84 284.5 Germany
1,870,145 Japan
0 127 257 EPO, France, Germany, United Kingdom
4,712,866 United States
2076012 Japan
0 254 462 EPO, France, Germany, United Kingdom
4,668,264 United States
4,950,318 United States
1,236,322 Canada
1,304,566 Canada
2,509,580 Japan
0 215 674 EPO, France, Germany
4,755,021 United States
4,669,814 United States

* Foreign patents pending

54-0198 145
KVH Industries Limited Warranty
TracVision G8
Limited Warranty on Hardware
KVH Industries, Inc. warrants the KVH product purchased against defects in materials for a period of TWO (2) years
and against factory labor costs for a period of ONE (1) year from the date of original retail purchase by the original
purchaser. It is the customer’s responsibility to verify the date of purchase by returning the warranty card included with
the product to KVH within 30 days of purchase, or by providing a copy of a dated sales receipt for the KVH product
under warranty with the warranty claim. If this date cannot be verified, the warranty period will begin 30 days after the
date of manufacture of the original product purchased.
If you discover a defect, KVH will, at its option, repair, replace or refund the purchase price of the product at no charge
to you, provided you return it during the warranty period, transportation charges prepaid, to the factory direct. Please
attach your name, address, telephone number, a description of the problem and a copy of the bill of sale or sales
receipt as proof of date of original retail purchase, to each product returned to warranty service. Alternatively, you may
bring the product to an Authorized KVH dealer/distributor for repair. During the first year, and if the product was
installed by an Authorized KVH dealer/distributor (identified with the KVH Authorized dealer/distributor list), KVH will
cover the dealer’s/distributor’s labor charges for warranty repairs, provided the dealer/distributor contacts KVH for pre-
approval of the charges. Approval of charges is at KVH’s sole discretion.
This Limited Warranty does not apply if the product has been damaged by accident, abuse, misuse or misapplication
or has been modified without the written permission of KVH; if any KVH serial number has been removed or defaced;
or if any factory-sealed part of the system has been opened without authorization.

Return Authorization
A Return Material Authorization is required prior to returning the product to KVH Industries. Please call our Technical
Support Department at +1 401 847-3327 or send an e-mail to [email protected] to obtain the RMA number. Write the
number in large, clear characters on the outside of the box. To avoid confusion and misunderstandings, shipments
without an RMA number clearly visible on the outside box will be refused and returned to you at your expense. If
possible, use the original box and packing material to protect the equipment from damage in shipment. KVH assumes
no responsibility for warranty shipments from the customer to the factory if not shipped in the manner prescribed
above.
THE EXPRESS WARRANTIES SET FORTH ABOVE ARE THE ONLY WARRANTIES GIVEN BY KVH WITH
RESPECT TO ANY PRODUCT FURNISHED HEREUNDER; KVH MAKES NO OTHER WARRANTIES, EXPRESS,
IMPLIED OR ARISING BY CUSTOM OR TRADE USAGE, AND SPECIFICALLY DISCLAIMS ANY WARRANTY OF
MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE. SAID EXPRESS WARRANTIES SHALL
NOT BE ENLARGED OR OTHERWISE AFFECTED BY TECHNICAL OR OTHER ADVICE OR SERVICE PROVIDED
BY KVH IN CONNECTION WITH ANY PRODUCT.
KVH's liability in contract, tort or otherwise arising out of or in connection with any product shall not exceed the price
paid for the product. IN NO EVENT SHALL KVH BE LIABLE FOR SPECIAL, PUNITIVE, INCIDENTAL, TORT OR
CONSEQUENTIAL DAMAGES OR LOST PROFITS OR GOODWILL (INCLUDING ANY DAMAGES RESULTING
FROM LOSS OF USE, DELAY IN DELIVERY OR OTHERWISE) ARISING OUT OF OR IN CONNECTION WITH THE
PERFORMANCE OR USE OR POSSESSION OF ANY PRODUCT, OR ANY OTHER OBLIGATIONS RELATING TO
THE PRODUCT, EVEN IF KVH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
If any implied warranty, including implied warranties of merchantability and fitness for a particular purpose, cannot be
excluded under applicable law, then such implied warranty shall be limited in duration to ONE (1) YEAR from the date
of the original retail purchase of this product by the original purchaser.
Some states/countries do not allow the exclusion or limitation of implied warranties or liability for incidental or
consequential damages, so the above limitations may not apply to you. This warranty gives you specific legal rights,
and you may also have other rights which vary from state/country to state/country.

147
Index

Index checking out the system, 52-53


choosing locations, 23-25
A circuit breaker, 36
accessing components, 96 cleaning the antenna, 93
accuracy levels, compass, 79 clearing the calibration, 80
activating the IRD(s), 40 commands, maintenance port, 135-144
antenna unit commissioning the IRD(s), 40
cleaning, 93 components, 4
components, 95 computer diagnostics, 88
connectors, 28
configuring satellite data, 76
description, 4
conical scan, 8
dimensions, 25
drain holes, 25 connecting a PC, 46
hatch access, 96 connecting cables. See wiring
locating, 23-24 connectors
mounting, 26-30 antenna unit, 28
painting, 25 MCU, 35
specifications, 127 PCB module, 99
autocalibration, 78 controlling the antenna, 69
azimuth FOG, 104-105 coverage area, satellite, 5
azimuth motor, 108-109
D
B data/power cable, 28, 36
blockage, satellite, 5, 23, 86 DC power, 36
brightness, display, 80 default satellite pairs, 16
buttons, MCU, 60 diagram, system, 3
C dimensions
antenna unit, 25
cable unwrap, 8
MCU, 127
cables, connecting. See wiring
DIRECTV, 7
cal score, 79
DIRECTV Latin America, 7
calibrating gyros, 105
DiSEqC, 7, 8, 49, 73
calibration, 78
drain holes, antenna, 25
CANCEL key, 61
DSS (Digital Satellite Service), 3
caution, 36, 95
DVB (Digital Video Broadcasting), 3
changing channels, 7-8
changing geographic location, 54-55

54-0198 A-D
TracVision G8 Owner’s Manual

E troubleshooting, 87
EchoStar, 7 K
elevation belt, 112 kitpack box, location, 27
elevation gyro, 106 kitpack contents, 22
elevation motor, 110-111
L
error messages, 62
library, satellite, 16
ExpressVu, 7
line of sight, 5
F LNB, 4, 120
FEC code, 76 LNB/feed tube assembly, 121-122
ferrite coil, large, 36 locating components, 23-25
ferrite coil, small, 85 logo plate, 29
field replaceable units, 94-95
M
flush mount bracket, MCU, 39
main menu, 60-61
flush mount template, 129
main PCB, 97-100
frequency, 76
maintenance port, MCU, 46
fuse, 36, 84, 96
maintenance, corrective, 94-122
G maintenance, preventive, 93
global support program, 93 manual control, 69
GPS, 3, 72 master IRD, 31
H materials needed, 21-22
hatch, 96 materials provided, 18, 22
Hyperterminal settings, 46 MCU (master control unit)
adjusting display brightness, 80
I
connectors, 35
installer qualifications, 21 description, 4
installing satellites, 42-51 dimensions, 127
Instant On, 70 flush mount bracket, 39
flush mount template, 129
interface, user, 10
front panel, 10, 60
internal sensor, 103
locating, 25
Internet access, 9 maintenance port, 46
IRD mounting, 38-39
activating, 40 satellite switching, 8
description, 4 wiring, 35-37
ground wire, 35, 36-37
master, 31

E-M 54-0198
Index

menus prewiring, 21
Control Antenna, 68 programming satellites, 42-51
Control Compass, 78
programming the IRD(s), 40-41
Get Antenna Status, 66
Install Satellite, 63 R
main menu, 61 radar concerns, 24
Operations Mode, 65 radome
Restart Antenna, 65 cleaning, 93
Set Brightness, 80 description, 4
mounting holes, antenna, 26 painting, 25
mounting template, antenna, 26 receiver. See IRD
mounting the antenna, 26-30 receiving satellite signals, 5
mounting the MCU, 38-39 repacking, 123
multiswitch, 32-35, 87 replacement parts, 94

O replacing
azimuth FOG, 104-105
overload protection, 36
azimuth motor, 108-109
P elevation belt, 112
packing list, 18 elevation gyro, 106
painting the radome, 25 elevation motor, 110-111
internal sensor, 103
parser commands, 135-144
LNB, 120
part numbers, 18, 22, 54, 94 LNB/feed tube assembly, 121-122
parts, replacement, 94 main PCB, 97-100
patent protection, 145 PCB module fuse, 96
PCB module connectors, 99 RF PCB, 100-102
roll gyro, 107
PCB module fuse, 96
skew belt, 117-119
planning the installation, 21-25
skew motor, 113-116
polarizations, satellite, 76
restarting the antenna, 65, 70
power cable specifications, 22
restraint, shipping, 27, 123
power disturbance, 84
RETURN key, 61
power plug, 37
returning components, 94
power requirements, 36
returning the antenna, 123
power, connecting, 36-37
RF cables, 21, 29, 31-34
powering on the system, 6
RF PCB, 100-102
prerequisites, installation, 21
roll gyro, 107
preventive maintenance, 93

54-0198 M-R
TracVision G8 Owner’s Manual

S T
safety warning, 36, 95 technical support, 93
satellite teflon gel, 29
coverage area, 5, 86 terminal emulation software, 46
library, 16
testing, 52-53
polarizations, 76
tools needed, 21-22
programming, 42-51
switching, 7-8 tracking, 3, 8

satellite frequency data changes, 86 TracNet, 9

Satellite Frequency Scan, 74 transponder information, 45

satellite network ID, 76 troubleshooting, 83-87

selecting active satellite, 73 troubleshooting matrix, 83

serial number, 67, 94 turning during startup, 85

setting display brightness, 80 turning Instant On on/off, 70

setting lat/long, 72 turning on the system, 6

shield turning Sleep Mode on/off, 70


azimuth motor, 108 U
elevation motor, 110
updating satellite frequency data, 74
skew motor, 115
shipping restraint, 27, 123 V
shipping the antenna unit, 123 video standards, 55

skew angle, 73 W
skew belt, 117-119 warranty, 147
skew motor, 113-116 warranty card, 53
sleep mode, 9, 70 watching TV, 8-9
software versions, 67 wiring
specifications, 127 data/power cable, 28, 36
startup screens, 59 IRD ground wire, 35, 36-37
IRD(s), 31-35
startup sequence, 133-134
MCU, 35-37
state, antenna, 67 power, 36-37
steel vessel, mounting considerations, 24 RF cables, 29, 31-34
switching satellites, 7-8 wiring diagram, 131
symbol rate, 76

S-W 54-0198
TVG8_OM_Binder Back.Cvr_9.03

KVH Industries, Inc. KVH Europe A/S


50 Enterprise Center • Middletown, RI 02842 • U.S.A. Ved Klaedebo 12 • 2970 Hoersholm • Denmark
Phone: +1 401 847-3327 • Fax: +1 401 849-0045 Phone: +45 45 160 180 • Fax: +45 45 867 077
E-mail: [email protected] • Internet: www.kvh.com E-mail: [email protected] • Internet: www.kvh.com

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