UNIT - 6
STAFFING
Business Studies - XII
TOPICS COVERED
STAFFING
Concept and Importance of Staffing
Staffing as a part of HRM / Understand the Specialised Duties &
Activities performed by HRM
Staffing Process
Meaning & Sources of Recruitment
Merits & Demerits of Internal & External Sources of Recruitment
Meaning & Process of Selection
Understand the Concept of Training & Development
Discuss on the job and off the job training
Appreciate the Importance of Induction Training, Vestibule Training,
Apprenticeship Training and Internship Training
Differentiate between Training & Development
STAFFING
MEANING
Filling and Keeping Filled Posts with People.
It maintains coordination between the post and the Individual and
Includes:
Recruitment
Selection
Training
Promotions
Transfers. etc
“Our Assets
walk out of the Door each evening
we have to make sure that they come back the next morning.”
- - Narayana Murthy,
- CEO Infosys
STAFFING
CHARACTERISTICS
Related to Human Being
Separate managerial Function
Essential at all Managerial Level
Related to Social Responsibility
Effects of Internal and External
Environment
STAFFING
IMPORTANCE
Discovering and Obtaining Competent
Personnel
Better Performance
Continuous Survival and Growth of Enterprise
Optimum Utilization of Human Resource
Improvement of Job Satisfaction & Morale of
Employees
HUMAN RESOURCE MANAGEMENT
Branch of Management which is Concerned with the Recruitment,
Selection, Development and Optimum use of Employees
Ensures availability of Efficient Human Resource Available in the
Company
Ensures that every employee makes his maximum contribution to
the achievement of business goals
STAFFING AS A PART OF HRM
SPECIALIZED DUTIES & ACTIVITIES OF HRM
Recruitment, etc.
Providing Expert Services
Developing Compensation and Incentive Plans
Handling Grievances and Complaints
Providing of Social Security and Welfare of Employees
Defending the Company in Law Suits
Keeping Personnel Records
Developing the Organizational Structure
STAFFING PROCESS
1.Estimating the manpower requirement
2. Recruitment
STAFFING PROCESS
3. Selection
4. Placement and Orientation
STAFFING PROCESS
5. Training and development
6. Performance appraisal
STAFFING PROCESS
7. Promotion and career planning
8. Compensation
RECRUITMENT
MEANING
“Process of searching for prospective employees and stimulating them
to apply for job in the organization.”
SOURCES OF RECRUITMENT : INTERNAL
MEANING
It refers to inviting applications for filling up the vacancies from candidates
within the organization.
TYPES
• Transfer
• Promotion
• Lay-off
SOURCES OF RECRUITMENT : INTERNAL
MERITS
Increase in motivation
Industrial peace
Easy selection
No need of induction
Adjustment of surplus employees
Economical source
SOURCES OF RECRUITMENT : INTERNAL
DEMERITS
Stop the entry of young blood
Employees become lethargic
Not available in new organization
Sense of competition among employees hampered
Frequent transfer hit productivity negatively
Economical source
SOURCES OF RECRUITMENT : EXTERNAL
MEANING
It refers to inviting applications for filling
up the vacancies from candidates outside
the organization.
TYPES
Direct Recruitment Campus Recruitment
Casual Callings Recommendations
Media Advertisements Labour Contractors
Employment Exchanges Telecasting
Placement Agencies Web publishing
Management Consultants /Head Hunters
SOURCES OF RECRUITMENT : EXTERNAL
MERITS
Qualified personnel
Wider choice
Fresh talent
Competitive spirit
Less chances of favoritism
DEMERTIS
• Dissatisfaction among existing staff
• Lengthy process
• Costly process
• Chances of wrong selection
• Increase in labour turnover
SELECTION
MEANING
“Process of Screening Job Applicants to ensure that the Most Appropriate
Candidates are hired.”
SELECTION PROCESS
1. Preliminary Screening
S 2. Selection Test
E
L 3. Employment Interview
E P
C R 4. Reference and Background Check
T O
I C
5. Selection Decision
O E
N S
S 6. Medical Examination
7. Job Offer
8. Contract of Employment
SELECTION PROCESS
1.Preliminary Screening
Preliminary Interview
Face to face interaction between the interviewers and the applicant with a view to find
the suitability of candidates as per the job.
Filling up the blank application forms
Forms include information about qualification, Personal Information, Minimum
Acceptable Salary, References etc.
SELECTION PROCESS
2.Selection Tests
Intelligence Test
It is used to measure the IQ.
Aptitude Test
It is used to measure the individuals
potential for learning new skills.
Personality Test
It is used to know clues to a person’s YOU MUST KNOW
emotions, etc. The difference b/w
Trade Test Aptitude Test & Trade
It is used to measure the existing skills. Test is that former
measure the potential
Interest Test
to acquire skills and
It is used to know the pattern of interest the later actual skill
or involvement. possessed.
SELECTION PROCESS
3.Employment Interview
Conduct to see the looks of the candidate, way of talking, his conduct
and temperament, his interests, presence of mind etc.
4.Reference and Background Check
Information about the candidate is gathered from his references, his
past and present employers.
5.Selection Decision
Opinion of concerned manager is sought
6.Medical Examination
Candidate is put to medical examination to check physical fitness.
7.Job offer
Appointment letter is handed over to the candidate
8.Contract of Employment
In the last a contract of employment is signed by both the parties
which includes job title, responsibilities, date of regular service etc.
TRAINING AND DEVELOPMENT
Training:
It refers to any process by which the Aptitude, skills and Abilities of
employees to perform specific jobs are increased.
Development:
It refers to the learning opportunities designed to help employees grow.
TRAINING
FEATURES
Expense on training is Investment not Wastage
Relates to a Special Job
Beneficial to both - Organization and Employees
Continuous Process
Training and Development are different
Training and Education are different
IMPORTANCE OF TRAINING
IMPORTANCE FOR THE ORGANIZATION
Most economical & the best use of material & equipments
Improvement in Quality and Quantity of Output
Less Requirement of Supervision
Reduced Labour Turnover and Absenteeism
Improvement in Adaptability
IMPORTANCE OF TRAINING
IMORTANCE FOR THE EMPLOYEES
Increase in Capacity and Efficiency
Increase their Market Value
Fewer Accidents
Job Satisfaction
METHODS OF TRAINING
ON-THE-JOB TRAINING
It refers to that method of training the basic theme of which is
‘LEARNING WHILE DOING’. This method is applied to the workplace.
Induction Training
It refers to acquaint the newly appointed employees
with their jobs and the organization.
Apprenticeship Programmes
It refers to that training method where the trainee is
put under the guidance of an expert to acquire higher
level skills.
Internship Training
It refers to that training which is imparted jointly by both the educational and business
organizations to create a balance between theoretical and practical knowledge of their
members.
METHODS OF TRAINING
OFF-THE-JOB TRAINING
It refers to that method of training the basic theme of which is
‘LEARNING BEFORE DOING’. This method is used away from the
workplace.
Vestibule Training
It refers to the training method under which training is imparted, away from the
work floor, with the help of equipments and machines identical to those at the
place of work.
EMPLOYEE DEVELOPMENT
MEANING
A process designed to develop skills necessary for future work
activities.
FEATURES
Related to managers
More focused on future
Emphasis on all round development
Used to develop hidden talent
Train employees for accepting challenging
jobs.
EMPLOYEE DEVELOPMENT
NEED
To make the managers able to handle
more responsibilities
To prepare ways of promotion for the
managers
To create ability in the managers for
taking effective decisions
To increase the market value of managers
TRAINING V/S DEVELOPMENT
Basis of
Training Development
Difference
1. Meaning Process to increase both Learning process.
knowledge and skill.
2. Purpose To develop special skill To develop total
related to the particular personality of a person.
job.
3. Job or Career Job oriented process Career oriented process
4. Scope Limited Broad
Just a subset of Training is just a subset
development of it
5. Nature Related to work Related to person
