CERTIFIED QUALITY PROCESS ANALYST CQPA

WHY BECOME A
CERTIFIED QUALITY PROCESS ANALYST?
As a Certified Quality Process Analyst (CQPA) you will, in support of and under the direction of
quality engineers or supervisors, analyze and solve quality problems and be involved in quality
improvement projects. A CQPA certification is designed for recent graduates or someone with work
experience who wants to enhance his or her knowledge of quality tools and processes.

What Are the Core Competencies of a CQPA?

• Full understanding of the purpose of quality planning • Understand basic descriptive statistics, including
and cost of quality categories. CQPAs learn methods the appropriate use of test statistics, and distinguish
essential for document control and can recognize between various sampling characteristics and methods
the difference between standards, requirements, and of a measurement system. CQPAs learn the purpose
specifications. CQPAs learn the purpose of auditing and appropriate applications of various types of control
and team roles and can identify basic types of training charts, including their construction and interpretation.
tools and methods used to verify their effectiveness.
• Recognize the relationships and roles of internal/
• Enhanced application and interpretation of continuous external customers and suppliers, including their
improvement models such as plan-do-check-act (PDCA), impact on products and services, and types of metrics
lean, Six Sigma, basic quality management tools, and used to assess supplier performance. CQPAs learn
underlying principles and terminology associated with to identify and recognize customer satisfaction data
lean processes. gathering and analysis tools.

What Is the Value to Your Company? What Is the Value to You?

The CQPA improves organizational effectiveness • Improved skill set qualifies you for more flexible
by leading process improvements; this increases positions within modern business environments and
efficiencies, quality, and timeliness and fosters a culture gives you skills that can be applied to any industry.
of continuous improvement within an organization. 
• CQPAs with a job title of process engineer make an
• CQPAs apply practical skills and utilize average $8,481 per year more than those who do not
advanced knowledge and skills in the areas hold the certification.*
of process control development and error
proofing, process improvement/maturation,
performance metrics, statistical analysis, quality *Please see the current Quality Progress Salary Survey at:
process design review, and root asq.org/qualityprogress/ under Tools and Resources.
cause analysis.

• CQPAs increase organizational exposure

because they are skilled in utilizing failure
mode and effects analysis (FMEA) to reduce
process risk, improve process quality, and
increase customer satisfaction.

• CQPAs offer value to organizations with

gains in improved performance, quality-
trained employees, a flexible work force,
and increased morale.
CERTIFIED QUALITY PROCESS ANALYST CQPA
Qualifications and Requirements Recertification Required?
for CQPA Certification No, the CQPA is a lifetime certification.
Candidates must have two years of on-the-job
experience in one or more of the areas of the
CQPA Body of Knowledge. Certified Quality Process Analyst Learning
Resources and Certification Preparation
• CQPA Training (on-site and online learning)
Work Experience/Education
• CQPA Certification Preparation Question Bank (online)
Candidates must have two years of work experience,
an associate’s degree, or two years of equivalent • The Certified Quality Process Analyst Handbook,
higher education. Work experience must relate to Second Edition
one or more areas of the CQPA Body of Knowledge.
• Customer-Supplier Division—an ASQ professional network

How to Enroll for Certification

Visit asq.org/cert

MARKETPLACE INFORMATION
COMMON JOB FUNCTIONS COMMON INDUSTRIES
Inspector Consulting/Auditing
Process Coordinator Energy
Process Improvement Specialist Finance
Project Manager Government
Quality Auditor Healthcare
Quality Chemist Laboratory
Quality Engineer Manufacturing
Quality Manager Medical Device
Quality Process Analyst Pharmaceutical
Statistician Service
Technician Telecommunication

Key Market Trends

• Certified Quality Process Analysts are • Experts have estimated that cost of poor
always in demand because businesses quality (COPQ) typically amounts to 5-30%
constantly need to trim their budgets while of gross sales for manufacturing and service
delivering a satisfactory product on time. companies. Independent studies reveal
Job prospects are best for those with both that COPQ is costing companies millions
certification and related work experience. of dollars each year and its reduction can
transform marginally successful companies
into profitable ones.