Project Heritage

“A STUDY ON THE PROBLEMS AND
PROSPECTS OF HERITAGE
TOURISM WITH SPECIAL REFERENCE TO
PANDALAM PALACE”
PROJECT REPORT
By
Ms. Parvathy R. Nair
MCom, PG Dept. of Commerce
NSS College Pandalam
AUGUST 2016
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CHAPTER 1
INTRODUCTION
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INTRODUCTION
Tourism is one of the World's largest and fastest growing industries. The world Tourism
organizations (WTO) statistics indicate that tourism industry will continue to expand over years.
According to WTO, international tourists arrivals worldwide will reach 105 billion by 2020. It was
felt that both international and domestic tourism can contribute towards regional development
within a country.
The most visible economic benefit of tourism is employment. Most sectors of this tourism
industry are labour intensive and require relatively short training for most jobs. Employment can
be created with relatively low investment in fixed assets per employees. It employs a large number
of people and provides a wide range of jobs which extends from unskilled to heavy
specialised.WTO has recognised the potential of tourism sector for the purpose of poverty
alleviation by increased job creation in the developing countries. In Kerala the total employment
generated in the sector both direct and indirect is about seven lakhs. With the accelerated
investment in tourism sector there should be direct employment opportunities for over ten
thousand persons every year.
In India, one state that performed remarkably well in tourism is Kerala. Kerala, 'Gods own
country', has emerged as the most acclaimed tourist destinations in the country. During 90's the
state achieved growth in tourism than the national average. Tourism industry is one of the few
industries in which Kerala has a lot of potential to develop. Kerala is one of the most popular
tourist destinations in the world growing at the rate of 13.31%.According to WTTC(2002) Kerala
has attracted 2.32 lakhs international tourists in the year 2002 and is expected to grow at a rate of
11.6% per annum over the coming decade. Foreign tourist arrivals to Kerala during the year 2011-
2012 were 7, 32985, which shows an increase of 11% compared to the previous year. Kerala has
recently listed among the top100 brands of the country, by the globally renowned super brands
limited. Tourism contributes 9% of the state's GDP. It indirectly encourages local manufacture of
traditional goods. It stimulates Ayurvadic practices in the state and serves to showcase Kerala's
environment friendly and high human development indicators to the rest of the world.
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Kerala is a treasure trove of historical sites, architectural monuments and heritage centres
that silently stand in majesty, reflecting the glory of the past. Whether its pilgrimage places,
ancient forts and palaces or museums and mausoleums, every single structure has a history buried
in its precincts.
Kerala's tourism agenda promotes ecologically sustained tourism, which focuses on the local
culture, wilderness, adventure, and personal growth of the local population. Heritage tourism is a
branch of tourism oriented towards the cultural heritage of the location where tourism is occurring.
The state's tourism agenda promotes ecologically sustained tourism, which focuses on the local
culture and personal growth of the local population
Kerala tourism is a major development segment and well known global brand. To sustain
tourism in the highly competitive market, where there is a need to ensure quality experience to the
visitors while benefiting society and industry. Non availability of land, poor concern in the state of
Kerala, which is now being tackled on a war footing. Protection and preservation of our heritage
sites is another major area requiring attention.
Pandalam is one of the famous heritage spot in Kerala attracting a large number of
tourists.The holy town of Pandalam, perhaps second only to Sabarimala in sanctity and
significance, is situated 15km from Pathanamthitta. According to legends it is at Pandalam that
Lord Ayyappa, the presiding deity of Sabarimala had his human birth as the son of the Raja of
Pandalam. The Valiyakoikal Temple, believed to be constructed by the Pandalam Raja, on the
banks of river Achenkovil has been modeled on the Sabarimala shrine. Pilgrims usually stop here
to worship before proceeding to Sabarimala. Three days prior to the 'Makaravilakku' festival, the
sacred ornaments of SreeAyyappa are taken in a procession from Pandalam to Sabarimala.
Pandalam is also well known for its educational and health care centres. It has a lot of
educational institutions ranging from reputed schools to Post Graduate, Ayurveda, Medical and
Engineering Colleges.
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SCOPE OF THE STUDY
The study on the problems and prospects of heritage tourism related to Pandalam palace is to
find out the problems faced by the local people and the tourism spot due to the arrival of large
number of tourists to the area. The data is collected only from the local people. The study is based
on the perception of local people towards the facilities provided in the heritage place and the
problems faced by them in their real life.
SIGNIFICANCE OF THE STUDY
Tourism contributes 9% of the state's GDP. Heritage tourism showcases Kerala's

environment friendly and high human development indicators to the rest of the world. The fact
that Government has invested so much for the development of tourism in the state makes its
sustainability and social and economic necessity. However in brief the contribution of tourism to
the state's economy is not commensurate with the investment and the alleged adverse ecological
environmental impacts and has created a situation where the sustainability of the sector is
suspected.
Pandalam is a heritage tourist site attracting a large number of tourists. Now Pandalam and
its nearby village Kulanada are going to be declared as a Township. This reveals the importance of
this place. In such a situation it is worthwhile to make a study on the problems faced by and the
benefits obtained by the people living in that locality. It is also important to collect the opinion of
local people towards the proposed township. The study, to an extent can get new ways and means
to make the place, a most attractive tourist destination. Hence the study is relevant.
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OBJECTIVES
The main objective of the study is to find out the problems and prospects of heritage tourism
in Pandalam. The main objective is to be achieved with the help of the following sub objectives.
1. To review the history of the area.

2. To review the current status of heritage tourism in terms of
employment.
3. To understand the challenges in the Heritage site.
4. To understand whether the facilities provided to the tourists are
adequate.
5. To assess whether the pollution control measures provided in the
heritage site are adequate.
6. To find out suggestions of the local people to improve the heritage site.
RESEARCH METHODOLOGY
For attaining the above mentioned objectives the following methodology is used to conduct
the study. The study is analytical in nature. The study is based on both primary and secondary
data.
POPULATION
Population of the study consists of all the people living in Pandalam Municipality and
Kulanada Panchayath.
SAMPLE
For the purpose of selecting the sample random sampling is used. The entire population is
divided into people living in Pandalam and Kulanada. 50 respondents from Kulanada and 50 from
Pandalam are randomly selected.
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SOURCE OF DATA
Both primary data and Secondary data are used for the study.
PRIMARY DATA
The primary data for the study is obtained from people living in Pandalam and Kulanada
with the help of properly designed questionnaire. The information is collected from 50
respondents from Kulanada and 50 from Pandalam. So the total sample size came to100.
SECONDARY DATA
Secondary Data is drawn from various books, journals and publications, web sites etc.
PERIOD OF STUDY
The study is limited to the period of 6 months.
TOOLS OF ANALYSIS
The data is analysed and interpreted with the help of mathematical methods. Simple
percentage method is used in analysing the data.
Simple percentage = No. of respondents / total no. of respondents*100
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REVIEW OF LITERATURE
Literature on tourism has been almost enriched with worthy contribution of books, articles,
reports, and others. Literacy pieces of academic excellence and interest reviewed in the context of
launching the present work are to be briefly referred to here;
S.Shankar(2015): The study"Impact of Heritage Tourism in India" attempts to probe the

scope of heritage tourism in India, which can help in shaping our society. Heritage Tourism is
considered as one sector that shall propel growth, contribute foreign exchange, enhance
employability and result in community development. The most important dimension of heritage
tourism is the cultural exchange among various nationalities that visit the country and the cross
cultural interface that shall pave way for universal peace and harmony. As on one hand tourism is
seen as an economic option and on the other side the greater social and human effect. There is vast
scope for heritage tourism in India. The government should encourage private enterprises to
promote heritage tourism in various less popular areas. For developing heritage tourism in such
areas, we need to understand the environment, demography, socio cultural, economic and political
background of any place for making it an attractive tourist spot. To develop a strategic marketing
plan for tourism we have to understand the target customer their needs and wants and how to
match it with our heritage tourist spots’ infrastructure.
Hyungyu Park (2010):The paper “Heritage Tourism: emotional journeys into

nationhood” is primarily concerned with discussing ways in which heritage tourism experience
acts as a symbolic mechanism through which national belonging can be reconstructed and
communicated. The discussions appropriately explore the view of heritage as cultural production
and its fundamental role in maintaining national solidarity. Substantial focus is placed on
contextualizing ways in which shared memories of the nation’s past are subjectively perceived and
re-appropriated during visits to Changdeok Palace, South Korea. This study utilizes ranging
ethnographic approaches including in-depth interviews and friendly conversations with domestic
tourists and palace staff. The importance of individual interpretations and unofficial narratives in
articulating and affirming nationalist sentiment is emphasised, especially in relation to the
emotional and subjective nature of heritage encounters and experiences.
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Dr. ManikaSingla (2014): "ACase Study on Socio-cultural Impacts of Tourism in the
city of Jaipur, Rajasthan: India" is paper that focuses on the community perceptions of the socio-
cultural impacts of culture and heritage tourism in particular and examines the extent to which
they coincide with the tourism impact literature. This study not only deals with socio-cultural
impacts perceived by residents as the impacts of tourism development but also identifies the
effects of demographic variation on the residents' attitudes towards tourism. Considering the
relationship between residents and tourism, the study also tries to analyze this relationship in the
context of what residents consider as important: community or personal issues. The paper uses
Rajasthan as an example to illustrate the multifarious impacts of tourism.
Pushpinder.S.Ghill(2005):In his book ”Tourism economic and social development”

brings to the four variable information regarding place of tourism development, significance of
tourism in India, socio-economic dimensions of tourism, tourism infrastructure and role of travel
agencies.
Richard sharply (2011):"The study of tourism: past trends and future directions"
explored the development of tourism as an area of study, analysing approaches taken from an
international context. It critiques contemporary epistemologies of tourism framed around the
social science versus management dichotomy and offers alternative approaches to the study of
tourism.
Robert M (2010):"The economics of tourism destination” emphasised new aspects

such as measurement of tourism, supply trends, competition models, macro evaluation of tourism
project and events and role of tourism in a developing stage.
Kathleen L. Andereck and Christine A. Vogt: The study "The Relationship

between Residents’ Attitudes toward Tourism and Tourism Development Options" explores the
relationship between resident attitudes toward tourism and support for specific tourism
development options. In addition, attitudes and support for development in seven diverse
communities are compared. Results indicate that communities differ with respect to residents’
support for specific tourism development options and attitudes toward tourism. In general,
residents perceive tourism positively and support most specific types of development. There is a
relationship between attitudes and support for development, although the nature of the relationship
is different for each community.
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LIMITATIONS OF THE STUDY
The major limitations of the study are as follows:
1. The major limitation of the study was the time factor. It was not possible to collect
information from elaborate sample size within the limited time.
2. There is a chance of personal prejudice and bias in primary data received through
questionnaire.
3. Analysis is done on the basis of information collected from a small number of people.
4. The findings of the survey are based on the assumption that the respondents have given the
correct information.
CHAPTERISATION
The study is presented in the following chapters:
1. The first chapter describes the introduction.
2. The second chapter contains data about heritage tourism.
3. Third chapter contains a brief description of Pandalamand PandalamPalace.
4. The fourth chapter includes the data analysis and interpretation of data with the help of
statistical tools.
5. The fifth chapter depicts the summary of findings, suggestions and conclusion of the
study.
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REFERENCE
1. S. Shankar, “Impact of heritage tourism in India”,2015

2. Hyungyu Park ,“Heritage Tourism: emotional journeys into nationhood” ,
2010
3. Dr. ManikaSingla ,“ACase Study on Socio-cultural Impacts of Tourism in the city
of Jaipur, Rajasthan: India”, 2014
4. Richard sharply, "The study of tourism: past trends and future directions” 2011
5. Robert M "The economics of tourism destination”, 2010
6. Kathleen L. Andereck and Christine A. Vogt,The study"The Relationship between
Residents’ Attitudes towards Tourism and Tourism Development Options"
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CHAPTER 2
HERITAGE TOURISM
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TOURISM
Tourism is the activities of people traveling to and staying in places outside their usual
environment for leisure, business or other purposes for not more than one consecutive year.
Tourism is a dynamic and competitive industry that requires the ability to adapt constantly to
customers' changing needs and desires, as the customer’s satisfaction, safety and enjoyment are
particularly the focus of tourism businesses.
TOURISM ENCOMPASSES:
The type of tourism depends upon the reason for travel. Travel can be to destinations that are
international and domestic.
Inbound and Outbound tourism both describes types of international tourism:
Outbound Tourism
Outbound tourism comprises the activities of residents of a given country travelling to

and staying in places outside their country of residence and outside their usual environment for
not more than 12 consecutive months for leisure, business and other purposes.
Inbound Tourism
According to the World Tourism Organization the inbound tourism is the activities of the
visitor travelling to a place outside his usual environment for not more than one consecutive year
and not less than 24 hours. The travel is for leisure, business and not for permanent work and
gaining money.
Domestic Tourism
Domestic tourism is tourism involving residents of one country traveling only within that
country. A domestic holiday is a holiday (vacation) spent in the same country; this class may
overlap with staycation (in British English), a vacation spent in the same region.
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TOURISTS
Tourist can be defined as a person, who makes a tour away from home for leisure, business
or other purposes for more than one day but less than a year. Based on their various needs and
reasons for traveling, tourists are classified in the following categories:
Incentive tourists: Incentives tourists are those few lucky individuals, who get a holiday
package as a reward from his company, for good work or achieving targets, set by the company.
Incentive tourists draw inspiration from such tours to work harder, improve work relations and
focus on team bonding. A salesman who is awarded with a nice holiday package for
accomplishing the target sales is a perfect example of incentive tourist.
Health or medical tourist: Those who seek special medical treatment, which is only
possible away from home, make trips to other places and are called Health or medical tourist.
Some of these tourists avail medical assistance in other countries, for they may be expensive in
their own country. Many health or medical tourists also make trips simply to stay for few days in
healthier climate. Hoards of medical tourist fly to South Africa from oversee countries to undergo
plastic surgery.
Business tourist:Tourist traveling with relation to business is known as business tourist.

Business tourism is part of the business world. Most of the cities feature conference centers that
cater to the needs of business tourists. A proper example of a business tourist is a salesman, who
makes trips to different places to attend trade shows, to display and promote his own products
also.
Education tourists:Tourists traveling to a particular place in another town, city or

country for further study in order to improve his or her educational qualification are termed as
education tourist. There are also group of people, who travel to attend workshops to upgrade
skills. A clinic nurse, who makes trip to another province to attend a particular workshop,
qualifying individual about infectious diseases is an example of an educational tourist.
Adventure tourists: Adventure tourists look for some unusual or bizarre experience.
They seek adventurous activities that may be dangerous, such as rock climbing, river rafting,
skydiving, shark cave diving and bungee jumping.
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Cultural tourist:These types of tourists travel to experience the essence of assorted
cultures, such as San rock art, or cultural festivals such as the National Art Festival in Grahams
town, or the International Jazz Festival in Cape Town. Cultural tourists also prefer to witness the
World Heritage Sites of the traveled country.
Eco-tourists:Nature loving tourists, who love to go green like traveling to Bonita Gardens
in Bloemfontein South Africa or similar destinations are called eco-tourists. They travel
throughout the world in search of destinations not affected by pollution or much human
intervention.
Leisure tourist:These tourists want to rejuvenate and revitalize with comfort, while
enjoying a break from mundane routine of life. Examples of this type of tourism are cruising while
vacationing or simple relaxing on a beach.
Religious tourist:Religious tourist travel to sites of religious significance. World is

dotted with a number of religious locations like Hajj in Mecca, Jerusalem in Israel, Varanasi in
India, and the Vatican in Rome. During Easter, a huge conglomeration of Christian pilgrimage
takes place in Zion City.
Sport And recreation tourist:These sorts of tourists either take active part in or just
watch sports events. Some of such popular sport events are the Soccer World Cup, Wimbledon
Tennis Championship, Comrades Marathon, and Fisher River Canoe Marathon.
Backpacking or youth tourist:This group of tourist is of young age and they travel
with minimum luggage and on a limited budget. But they are very passionate and love excitements
and adventures, while traveling. They generally have no specific travel schedules and tend to
travel independently.
Special Interest Tourist (STI):They nurture particular passion in different things like
bird watching, nature, fishing during the Sardine Run, food and wine or attending the Cape Town
Book Fair.
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HISTORY OF TOURISM
The tourism business is at least 2,000 years old. It began when wealthy citizens of ancient
Rome, deciding they would rather spend their summers away from the city, took trips to the
countryside and the coast.
A tourist industry soon sprang up to cater for the Romans’ travel and accommodation needs,
and for a while it thrived. But Roman tourism ended with its empire, and for hundreds of years the
turbulent economic, social and military situation in Europe made frequent, safe travel out of the
question.
During the medieval era, however, tourism again appeared thanks to a growing interest in
pilgrimages. The organisers arranged the tourism basics of itineraries and places to eat and sleep.
And from records such as Chaucer’s Canterbury Tales, it’s evident that many pilgrims were keen
to relax and enjoy themselves as well as visit a holy shrine. In fact it’s from the Old English word
hāligdæg (holy day) that “holiday” derives.
But it was two other factors hundreds of years later that encouraged the start of more
widespread and regular tourism: health and culture. Those who could afford to do so began to visit
the spa and seaside towns of eighteenth century Europe to benefit from the spring waters and fresh
air. Others, most notably the English, took educational holidays to countries such as Italy with the
intention of studying paintings, sculptures and architecture, and visiting historical sites.
Straightforward leisure tourism took hold when industrialisation across Europe gave rise to
an affluent middle class with an increasing amount of free time. Entrepreneurs started to build
tourist hotels with an infrastructure of roads, carriages and ferries. Tourism began to take shape as
an international industry.
The industry was popular and steadily successful from the early nineteenth century. But for
the most part, it was expensive and limited to a small number of locations. Then everything
suddenly changed. In the 1960s, a growing number of people had disposable incomes, and with
this extra money came a desire for a different lifestyle. At the same time, reasonably-priced
commercial aircraft were able to carry passengers to and from any airport in the world.
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Mass tourism had arrived, and with it there came an extraordinary growth in facilities.
Fishing villages on the southern coast of Spain, for instance, became resorts that were household
names. Elsewhere, business people capitalised on the demand for tourist attractions and
constructed leisure and theme parks.
The driving force behind these rapid developments was cash. In 2006, the international
tourism receipts for the three most popular destinations – France, Spain and the United States –
totaled $179.7 billion. The number of visitors who contributed this sum was 188.7 million.
With figures such as these, many countries around the globe work hard to encourage
travelers to visit them. The result in recent years is the boom in long haul flights to destinations
that can supply tourists with sun almost every week of the year.
Unfortunately, it’s this scramble to grab a share of the tourist industry that is sometimes
damaging environments unable to sustain large numbers of visitors. There are also concerns about
the pollution generated by the ever-rising volume of tourist flights, cruise ships and road traffic.
And on top of these problems are increasing fuel costs; the demise of established resorts that have
over-expanded; fluctuating exchange rates for currencies; and the credit crunch.
The tourism industry will no doubt adapt to new demands and circumstances. But despite
some optimistic predictions from tourism agencies for its continued growth, this business may
well find that its most successful era, for the time being anyway, is past.
TOURISM INDUSTRY
In its broadest sense, the tourism industry is the total of all businesses that directly provide
goods or services to facilitate business, pleasure and leisure activities away from the home
environment.
ADVANTAGES OF TOURISM
Now-a-days, tourism is the flourishing industry. The advantages of tourism includes

employment opportunity, growth of service sector, foreign exchange earnings, opportunity for
recreation, economic growth, cultural exchange, better international relations, enjoyment, better
health and wellness.
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1. Employment: Tourism provides employment opportunity for local people. Tourism
industry is growing very rapidly in India employing millions of people.
2. Growth of Service Sector: Services sector engaged in tourism sector get the most out of
tourism sector. A large number of businesses engaged in service sector such as airlines, hotel,
surface transportation, etc. grows with the growth of tourism industry.
3. Foreign Exchange earning: Many tourist destinations attract a good number of foreign
tourists. This helps the country earn foreign exchange.
4. Recreation: Travel based recreation provides relief from the monotony of daily routine. A
change in place and climate helps a traveler to recharge his mind, body and spirit.
5. Economic growth: Tourism helps in the development of economy of a country. It helps

in the overall GDP development of a country. It helps the local people to earn their livelihood. The
tourists spend lavishly during vacation. The local people engaged in assisting the tourists earn a
good income.
6. Meet new people: It helps the local people to get in touch with the people and country. It
also helps building international relations.
7. Cultural exchange: Tourism gives opportunity to people of various cultures to assimilate

together. People belonging to various cultures meet together and understand each other. This gives
them an opportunity to build respect for each other. Hence, it fosters cultural harmony.
8. Health and wellness: Many people visit other places for the purpose of getting treatment
for diseases, improving health and prevent diseases. This is called Medical and health
tourism.Wellness tourism aim at achieving complete mental, psychological and physical well-
being. There are many tourism destinations offering yoga, aerobics, and other therapies for
improving health and wellness.
9. Fun and enjoyment: Many people travel for fun and enjoyment. They simply do whatever
excites them, or gives them enjoyment.
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10. Spend time with families: The life of modern people is hectic. They are too busy in
their professional life. There is immense pressure even on children. Hence, such people plan for a
holiday trip to spend quality time with their families.
DISADVANTAGES OF TOURISM
The disadvantages of tourism includes increased expenditure, time-consuming,

environmental hazards, loss of architecture and ecological balance, increase in waste products,
damage to wild-life, and disruption in socio-economic and cultural setup.
1. Tourism involves huge expenditure on part of the tourists. Travelling costs includes
vehicle hire charges, hotel and resort rent, food cost, etc. This increases the overall
spending of the person.
2. You need to take out few days out of your busy schedule to visit tourist places. Hence,
tourism is often time-consuming.
3. Leisure trips are good for health, mind and body. However, hectic trips may cause stress
andeffect health.
4. It may also lead to environmental hazards such as environmental pollution due to use of
cigars, plastic bags.
5. In order to attract more tourists and earn more profits sprawling resorts are built cutting
down thousands of casuarinas trees beside sea beaches.
6. These resorts destroy both scenic beauty of the place by paying no attention to local
architecture and ecology.
7. As a result of indiscriminate construction of high-rise buildings and infrastructure
facilities, the provision of water supply and waste disposal facilities may get disrupted.
8. Famous tourist spots attract an inflow of residing population. This may lead to an
increase in demand for residential houses, roads, and food for permanent population.
Under such situation, an increase in tourist activities beyond certain level may
adverselyaffect the economy of the state.
9. Overuse of natural wealth is a serious problem, tourist overuse of mountain trails
resulting in abundance in dumping of waste products, food tins, etc.
10. Damage to wildlife parks is a visible phenomenon. The ground vegetation may suffer
due to the tourists’ shoes. Food habits of animal impaired.
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11. Due immense changes, pollution, and dirt, the landscape may lose its scenic beauty.
12. Tourism may have damaging socio-cultural effects. Local people demean themselves to
earn more or imitate alien culture, new lifestyle.
KERALA TOURISM
Kerala tourism is popular worldwide because it has several types of tourism included in it.
One may make a trip to Kerala for spending vacation in a beautiful resort amidst hills in Kerala.
Or enjoying the most memorable moments in the houseboat can be easily done in Kerala. Various
types of tourism in Kerala are as below-
Nature Tourism
Kerala is enriched with natural beauty. Kerala nature tourism is at peak during the winter
season because nature looks beautiful and attractive after the monsoon.
Wildlife Tourism
There is a variety of fauna that can be found in the dense forests of Kerala. Jeep safari is
available in wildlife tourism and is added to many wildlife travel packages in Kerala.
Adventure Tourism
Trekking is favorite of all and adventurous too. Adventure in Kerala is great fun amidst the
mountains and the valley.
Birds Watching Tour
Migrated birds can be found in many places in Kerala. A variety of immigrants come in the
search of fresh fish and water in the winter season in Kerala. Bird watching and photography
becomes interesting part of Kerala tourism for the bird lovers.
Waterfalls Tourism
There are many waterfalls in Kerala. All small and big waterfalls can be seen in Kerala.
Kerala tourism is known for its beauty of waterfalls all over the state.
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Houseboat Cruise
An amazing homely experience in the houseboat over the backwaters is a well-known part of
Kerala tourism. Houseboat tourism includes homely environment and a night stay in a houseboat.
Ecotourism
Ecotourism is at the peak worldwide and Kerala ecotourism is most popular too. The eco-
friendly tourist places in Kerala have clean and pollution-free environment.
Backwaters Tourism
Kerala tourism is known for its backwaters. The beauty of the stored backwaters is
incredible and thus makes the Kerala backwaters tourism popular.
Beach Tourism
Foreign tourists are more interested in the beach tourism in Kerala. The Kerala beaches are
clean and filled with natural freshness and cool breeze.
Hill Stations Tourism
There are many hill stations that are favorite of foreign as well as the Indian tourists. A few
hill stations lie at a high range and are known for the misty environment too.
Resorts Tourism
Many beautiful resorts can be admired by the tourists. Staying in the resorts and enjoying the
trip to Kerala is amazing. Kerala tourism has taken keen interest in constructing beautiful and
traditionally looking resorts in many tourist places in Kerala. Moreover, many private resorts have
been constructed to enhance the beauty of tourism in Kerala.
Home stays Tourism
Economically cheap accommodations are available in Kerala as a part of Kerala tourism.

The homestays provide homely and traditional environment for the tourists
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.
Art Tourism
Art, culture, music, dance and traditional decorations of Kerala are included in the art
tourism. Kathakali and Kerala martial arts show can be seen in many tourist places and are a part
of many travel packages too.
Handloom Tourism
Kerala handloom is known for its pure cotton clothing and natural products. Handloom
tourism is popular in Kerala because of its unique design and style of weaving the handloom.
Handicrafts Tourism
Kerala handicrafts are generally prepared in the rural areas of Kerala. Handicrafts tourism is
well-known for its uniqueness and artistic crafting.
Honeymoon Tourism
Kerala is favorable tourist destination for the honeymoon couples. Honeymoon couples are
welcomed with solitude and embrace of nature’s love in Kerala.
Holiday Tourism
Holidays can be full of fun in Kerala. Families can enjoy boating, Elephant riding and many
other fun filled activities in Kerala.
Package Tour
Travel packages are provided by private tours and travel as well as the Kerala tourism. A
package may include a variety of tourism like houseboat tourism, nature tourism, backwaters
tourism and holiday tourism.
Excursion
Visiting nearby places after visiting the main destination is also a good tourism experience.
Many excursions places are being maintained by the Kerala tourism for sightseeing.
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Garden Tourism
Garden lovers can see unique and beautiful gardens of flowers, spices and herbs while
touring in Kerala.
Organic Farm Tourism
Organic farms in Kerala are becoming popular because of the natural way of farming,
uniqueness in yield and purity in the natural product. The organic farms can be visited by the
tourists as a part of organic farm tourism.
Plantations Tourism
Kerala is known for its rubber plantations, banana plantations and coconut trees. Plantations
tourism is the visit to these plantations land.
Village Tourism
Rural places in Kerala are worth seeing. The culture and tradition of Kerala can be seen and
captured into photographs. Village tourism is promoted in Kerala because it is one of the most
beautiful traditional assets of Kerala.
Ayurveda Tourism
Kerala Ayurveda has been known since the ancient days. The Ayurvedic centers are build in
Kerala for sightseeing as well as Ayurvedic treatments of various types.
Medical Tourism
Health tourism is also at peak in Kerala. Many foreign tourists come to Kerala in the search
of medical tourism for better treatment.
Bicycle Touring
Bicycling on the roads amidst the mountains and the valleys can be amazing experience.
Bicycle can be hired for the same.
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Business Tourism
Many companies are taking interest in business tourism in Kerala. Since Kerala is a tourist
destination, the meetings and conference can be held in resorts and hotels with waterfront views,
tea garden views, hill views and backwaters views.
Motorcycle Touring
Like bicycling, motorcycling touring can also be done. Motorcycling towards the hill
stations of Kerala can be amazing and adventurous experience.
Pilgrimage Tourism
Pilgrims of all the religions come to Kerala for pilgrimage. All arrangements are made for
the pilgrims to find comfort during their travel to Kerala.
River Cruise
Kerala is enriched with a network of rivers. River cruise and boating can be done to
experience the waterscapes.
Walking Tour
Walking all the way on the roads of Kerala is great experience especially when one desires
to see the surrounding and spend some time with it.
Scenic Route
Kerala tourism includes most beautiful scenic routes in the travel packages. The scenic
beauty can be seen more closely by travel by tourist cabs.
Unexplored Kerala Tourism
There are several unexplored places in Kerala that are important tourist destinations of
Kerala tourism.
Spa Tourism
Spa tourism is included in many resorts and hotels for an amazing relaxation feeling after
traveling.
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Food Tourism
Kerala food like fish curry is quite popular and is delicious. The food tourism of Kerala
includes a variety of dishes and the decoration and traditional way of serving the food on the
banana leaves.
Herbal Tourism
Kerala herbs are pure and unique. The rarely found herbs of India are mostly grown in
Kerala. Since Kerala is the land of these unique spices of herbs, herbal tourism is of great interest
for the tourists of Kerala.
Spice Tourism
Kerala spices are unique and natural. The taste and flavor of the spices grown in Kerala
cannot be found anywhere else. Thus, spice tourism is one of the most interesting aspects of
touring in Kerala.
Shopping Tourism
Shopping malls have been constructed in many cities and tourist destinations in Kerala.
Kerala specialties can be purchased from these shops as a memorable gift of travel to Kerala.
Festival Tourism
Festivals of Kerala are quite popular and special for the foreign tourists. A few festivals
include amazing cultural activities that depict the true tradition and culture of the land of coconut
trees.
Heritage Tourism
Kerala heritage includes the old traditional Kerala houses built with the slanting roof and
traditional architecture. Heritage tourism includes visit to many such traditional architectural
constructions.
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Monsoon Tourism
Monsoon is famous in Kerala. Many tourists who wish to see the amazement of the rain
come to visit Kerala during the rainy season
HERITAGE
Cultural heritage is the legacy of physical artefacts and intangible attributes of a group or
society that are inherited from past generations, maintained in the present and bestowed for the
benefit of future generations. Cultural heritage includes tangible culture (such as buildings,
monuments, landscapes, books, works of art, and artefacts), intangible culture (such as folklore,
traditions, language, and knowledge), and natural heritage (including culturally significant
landscapes, and biodiversity).
The deliberate act of keeping cultural heritage from the present for the future is known as
preservation (American English) or conservation (British English), though these terms may have
more specific or technical meaning in the same contexts in the other dialect.
HERITAGE TOURISM
Cultural heritage tourism (or just heritage tourism or diaspora tourism) is a branch of tourism
oriented towards the cultural heritage of the location where tourism is occurring. The National
Trust for Historic Preservation in the United States defines heritage tourism as "traveling to
experience the places, artifacts and activities that authentically represent the stories and people of
the past," and "heritage tourism can include cultural, historic and natural resources."
If the objective of one’s visit to a particular place is to get to know its history and culture
then this type of tourism is known as cultural tourism. Tourists may visit different landmarks of a
particular country or they may simply opt to focus on just one area. They may also attend festivals
and ceremonies in order to gain a better understanding of the people, their beliefs and their
practices.
Heritage tourism helps make historic preservation economically viable by using historic
structures and landscapes to attract and serve travelers. Heritage tourism can be an attractive
economic revitalization strategy, especially as studies have consistently shown that heritage
travelers stay longer and spend more money than other kinds of travelers. As an added bonus, a
good heritage tourism program improves the quality of life for residents as well as serving visitors.
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The National Trust has developed five guiding principles for successful and sustainable
heritage tourism development as well as four steps for getting started. These principles and steps
have been adopted broadly across the United States and internationally.
FOUR STEPS
1.Assess the Potential
2.Plan and Organize
3.Prepare, Protect and Manage
4.Market for Success
Step One: Assess the Potential
Evaluate what your community has to offer in attractions, visitor services, organisational
capabilities, ability to protect resources, and marketing.
Step Two: Plan and Organise
Make good use of human and financial resources. They are the keys that open the doors to
responsible able heritage tourism. Set priorities and measurable goals.
Step Three: Prepare for Visitors; Protect and Manage Your Resources
Look to the future as well as the present. Be sure that the choices you make now improve
your community for the long term.
Step Four: Market for Success
Research and know your target market. Develop a multi-year, many-tiered marketing plan
that addresses your target market. Look for partners in local, regional, provincial / state or national
groups.
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FIVE PRINCIPLES
1. PRINCIPLE ONE: COLLABORATE
2.PRINCIPLE TWO: FIND THE FIT
3.PRINCIPLE THREE: MAKE SITES AND PROGRAMS
COME ALIVE
4.PRINCIPLE FOUR: FOCUS ON QUALITY AND
AUTHENTICITY
5. PRINCIPLE FIVE: PRESERVE AND PROTECT
1. Collaborate
Much more can be accomplished by working together than by working alone. Successful
cultural heritage tourism programs bring together partners who may not have workedtogether in
the past.
Building partnerships is essential, not just because they help develop local support, but also
because tourism demands resources that no single organization can supply. Its success depends on
the active participation of political leaders, business leaders, operators of tourist sites, artists and
craftspeople, hotel/motel operators, and many other people and groups.
Regional partnerships are also useful to cultural heritage tourism efforts. Cooperating in a
regional arrangement lets you develop regional themes, pool resources, save money and expand
your marketing potential. Those resources include not only money for marketing campaigns, for
example, but also facilities (accommodations for travelers, say) or expertise in tourism,
preservation, the arts or another area.
2. Find the Fit
Balancing the needs of residents and visitors is important to ensure that cultural heritage
tourism benefits everyone. It is important to understand the kind and amount of tourism that your
community can handle.
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Local priorities vary. So do local capabilities. In other words, local circumstances determine
what your area needs to do and can do in cultural heritage tourism. Programs that succeed have
widespread local acceptance and meet recognized local needs. They are also realistic, based on the
talents of specific people as well as on specific attractions, accommodations, and sources of
support and enthusiasm.
Base your cultural heritage tourism program on what is appropriate and sustainable for your
area.
3. Make Sites and Programs Come Alive

Competition for time is fierce. To attract visitors, you must be sure that the destination is
worth the drive
The human drama of history is what visitors want to discover, not just names and dates.
Interpreting sites is important, and so is making the message creative and exciting. Find ways to
engage as many of the visitor’s five senses as you can, as the more visitors are involved, the more
they will retain.
On average, visitors will remember:
10% of what they HEAR
30% of what they READ
50% of what they SEE
90% of what they DO
4. Focus on Quality and Authenticity
Quality is an essential ingredient for all cultural heritage tourism, and authenticity is critical
whenever heritage or history is involved.
The true story of your area is the one worth telling. The story of the authentic contributions
previous generations have made to the history and culture of where you live is the one that will
interest visitors, because that is what distinguishes your area from every other place on earth. It’s
authenticity that adds real value and appeal. Your area is unique, and its special charm is what will
draw visitors. By doing the job right—by focusing on authenticity and quality—you give your
area the edge.
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5. Preserve and Protect
A community’s cultural, historic, and natural resources are valuable and often irreplaceable.
As a good look around almost any city or town will show, people are often tempted to
provide a quick fix of “band-aid” solution—to cover up an old storefront inexpensively, for
example, rather than to restore it. But when your historic and cultural assets are at the heart of
your plans to develop tourism, it’s essential to protect them for the long term.
Hearts break when irreplaceable structures are destroyed or damaged beyond repair, instead
of preserved and protected as they deserve. A plaque pointing out “on this site a great building
once stood” can’t tell that story.
Equally tragic is the loss of traditions: a way of crafting wood or farming, of celebrating
holidays or feasting on “old world” cuisine. The preservation and perpetuation of traditions is
important to telling the story of the people who settled the land. By protecting the buildings,
landscape or special places and qualities that attract visitors, you safeguard the future.
ECONOMIC BENEFITS
The economic benefits of heritage tourism include creating new jobs and businesses,
increasing tax revenues, and diversifying the local economy. These economic benefits are not the
only reason why heritage tourism may be good for your community—it has quality-of-life benefits
as well. Heritage tourism helps preserve your town’s unique character, which results in greater
civic pride. Residents benefit too! There are more opportunities available such as shops, activities,
and entertainment offerings that the local market alone might not be able to support.
ADVANTAGES OF HERITAGE TOURISM
One of the biggest beneficial features of cultural tourism is that it helps protect and preserve
cultural resources. The economic opportunities it provides stimulate local communities to
conserve their heritage in order to continually attract visitors. For example, Lijiang, an ancient
town of China, expanded its budget for heritage maintaining from 1998 to 1999 since its total
income had increased significantly due to the developing tourism industry. Traditions, customs,
traditional art and techniques and other cultural inheritance are at a greater chance of being
survived; there may even be a revival of them because local people can make money from their
cultural resources. Another significant positive impact is that cultural tourism promotes local
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culture. Whereby tourists get an opportunity to know about the traditions, values and lifestyle of
indigenous communities. The following are some of the benefits of heritage tourism.
• Creating jobs and businesses

• Diversifying the local economy
• Creating opportunities for partnerships
• Attracting visitors interested in history and preservation
• Increasing historic attraction revenues
• Preserving local traditions and culture
• Generating local investment in historic resources
• Building community pride in heritage
• Increasing awareness of the site or area's significance
DISADVANTAGES OF HERITAGE TOURISM
The following are the main disadvantages of heritage tourism:
1. Employment in this field is often low paying.

2. Pollution, increased crime and increased traffic can lower the attraction
of the site.
3. Destruction of cultural resources
4. Increased cost of service
CHALLENGES OF HERITAGE TOURISM
Some of the challenges of heritage tourism are as follows:

1. The trend towards the process of commodification , or the culture of
consumption.
2. Major challenges in Heritage Tourism program is ensuring that increased tourism
does not destroy the very quality that attract visitors to the place.
3. The challenges results not only from visitor impact but also from visitor
expectation of quality products and services .While thepossible loss of authenticity,
resulting from attempts to meet the requirements of the market place is a serious
issue, it must beacknowledged that many sites are well served by the increase
interest in recent years.
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CHAPTER 3
PANDALAM AND PANDALAM PALACE
32
PANDALAM AT A GLANCE
COUNTRY : INDIA
STATE : KERALA
DISTRICT: PATHANAMTHITTA
GOVERNMENT BODY : MUNICIPALITY
AREA TOTAL : 28.42 SQ.KM
POPULATION : 40810
DENSITY : 1700sq km
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PANDALAM
Pandalam is a municipal town, which is one among the fastest growing towns
in Kerala, India. Wellknown for its connection with Lord Ayyappa and Sabarimala, Pandalam is
considered as a holy town. It is also a renowned educational and health care center in
central Travancore. Rightly recognized as the educational and cultural headquarters of Central
Travancore, Pandalam hosts a lot of educational institutions ranging from reputed schools to post
graduate, training, ayurveda, and engineering colleges. There are seven colleges and 23 schools at
Pandalam. The Kerala state government plans to make the place a special township, by including
the Pandalam municipality and Kulanada panchayath.
The centuries-old Kurunthottayam market (now known as the Pandalam market) is one
among the largest agricultural markets in central Travancore. Kerala's widest suspension bridge is
constructed at Pandalam over the Achankovilriver. The bridge is 70 meter long and 2.5 meter
wide.
There are several devotional places at Pandalam and adjacent places of which the most
famous are ValiyakoikkalTemple, MahadevaTemple, PattupurakkavuBhagavathy
Temple,ThumpamonVadakkumnathaTemple, KadakkaduSreeBhadrakali Temple,
KadakadJumaMasjid,Thumpamon St. Mary's Orthodox Cathedral, CherickalJuma Masjid and St.
Bursouma's Orthodox Church, KulanadaBhagavathy Temple, Ayyappa Guru
Temple,PulikkunnilDharmasastha Temple, Kaipuzha Temple Complex etc.
Pandalam in Kerala is the chosen and blessed place where Lord Ayyappa, the presiding deity
of Sabarimala had had His human sojourn as the son of the Raja of Pandalam. The Pandalam
kingdom was established around 79 ME (903 AD) by the Pandalam royal family who are the
descendents of the Pandya kings of Madurai. The Pandya royal family had to flee Madurai
because of threats to their lives posed by their own ministers. A branch of the fleeing family
moved westward, briefly staying at various places it acquired by purchase. The family kept on the
move for over a century, finally reaching Pandalam in 79 ME. This was chosen to be the
permanent home for the royal family. The then ruler of Venad (later Travancore) helped to
establish the kingdom at Pandalam. According to the Travancore State Manual, the Rajas of
Pandalam "were always friendly to the Kings of Travancore.” By the time, all members of the
family reached Pandalam and a full-fledged kingdom was established, it was 370 ME (1194AD).
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The territories under the Pandalam administration extended to over 1,000 square miles
mainly eastward and covered the mountain ranges, consisting of 18 holy hills including
Sabarimala. The principality was also known as AirurSwarupam. The Raja also used a title '
AirurSreeVeerasreedharaKovilAdhikarikal'. The royal family of Pandalam belongs to the
'bhargavagothra' while other Kshatriya families in Kerala belong to 'viswamithragothra'.
Secularism was and is one of the guiding principles of Pandalam family and there was peaceful
co-existence of various religious groups. There are many examples of the Pandalam Rajas
extending lavish help in constructing churches and mosques in their territory.
When MarthandaVarma, the ruler of Venad established the kingdom of Travancore in

925ME(1749AD), Pandalam was not annexed but allowed to continue independent. This can be
due to two reasons:
• The cordial relation that existed between the two families even from the time
of inception of Pandalam kingdom
• To quote from the Travancore State Manual, the co-operation of the Rajas of
Pandalam "was of great advantage to MarthandaVarma for the subjection of
Kayamkulam.”
After Tippu's invasion of the Malabar Coast in 965 ME(1789AD), Pandalam was asked to
pay an amount Rs. 2, 20,001 to the Travancore govt. towards the cost of the war. The amount was
to be paid in installments from various sources. Once in 969ME (1794AD), the income from
Sabarimala temple was hypothecated by the then ruler of Pandalam for the above purpose. In 995
M.E (1820AD), the then Ruler of Travancore suggested that the Travancore government would
support every member of Pandalam royal family and the future progenies thereof in a manner
befitting their status for all time to come provided the Raja of Pandalam entered into a written
agreement with the Travancore government consenting to have the revenues in Pandalam
collected by the officers of the Travancore government. Upon the Raja of Pandalam accepting the
above proposals, the Pandalam kingdom was merged with Travancore. Since then, a monthly
pension is being paid to the Pandalam family. Administration of the temples, including Sabarimala
within the Pandalam kingdom was also transferred to Travancore government and subsequently to
Travancore Devaswom Board.
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Nestled at an estuary of river Achankovil, this palace was the permanent citadel of
Pandalam who is the royal family. Situated at a site of Pandalam which is at a distance of 10 km
from the beautiful town of Adoor is one of the most historical and renowned palaces of Kerala.
Their history and their existence which holds the important position in the long drawn narration of
Kerala reflects the golden ages of their era.
As per the documents it is believed that they moved down from the Pandya Kings of
Madurai. Beside that this amazing palace also holds the religious site and it is believed that Lord
Ayyappa wasthe adopted son of the king of Pandalam.
Chronicles that mesmerizes the town with its royal cardigans is now left with the ruins and
its original edifice has left time begging for its existence. Natural calamities accompanied by flood
and fire has left very little of this building.
Although a new building which has come to the site in saving the ravages of time is still a
humble approach of the people to save the history of instance. At present there are two complexes
within an arena of palace which is Valiyakoikkal Temple and the other is Kaipuzha Temple.
Valiyakoikkal Temple, which is situated at the left side of the Achenkoil river bank and
subsequently Kaipuzha temple, is located on the other side of Achenkoil River and there is a
connecting suspension bridge.
As per the legends the Kingdom of Pandalam was established around 903 AD by the legacy
of Pandalam royal family. As its golden archives says that they were the progeny of Pandya kings
of Madurai and their family shares their page with bhargavagothra.
As far their territories and boundaries are concern their kingdom measured an area of 1000
square miles which consist of mountain ranges and everglade forests.
Valiyakoikkal Temple which is amazing in its own existence is dedicated to Lord Ayyappa
and this historical temple portrays the site of celebrated Sabarimala Temple.
So far as festivals are concern Makaravilakku is well carried out here. This festival which
goes for three days calls for a divinity and during this time the holy ornaments of Lord Ayyappa is
carried from Pandalam to Sabarimala with the call of grand procession.
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It is during the time of festival when local area is busy in making it grand, people comes
from all across the world to enjoy the atmosphere that calls for a brilliant time.
Sabarimala, which attracts the million of tourist who lures in to practice pilgrim is a noble
site of this place. As its history which is associated with the legends and with Lord Ayyappa has
graced this placed spiritually and historically and this is the prime reason people comes to see this
amazing palace.
How to Reach
The nearest railway station to reach here is Chengannoor.
Via road you can catch buses from the major cities like Ernakulum and Trivandrum, thus
this exotic spot is very accessible and is 100 km. away from Trivandrum and 125 km away from
Ernakulum.
THE LEGEND
Pandalam in kerala is the chosen and blessed place where Lord Ayyappa, the presiding deity
of Sabarimala had had his human sojourn as the son of the Raja of Pandalam. At that time the
kingdom of Pandalam was ruled by Raja Rajasekhara. During one of his hunting expediations, the
Raja was puzzled to hear the wails of a child on the banks of the river Pampa. He moved oin the
direction of the voice to find out a resplendent infant there. The beautiful baby with radiant face
wore a bead ('mani') around his neck. Mythology has it that Manikantan was Ayyappa born of
Hari and Hara. The king though pious and charitable and just and God-fearing had no children. He
accepted the child as God's gracious response to his fervent prayer for an heir to his throne.
Manikantan was given proper education and training and he grew into a boy well-versed in the
academic lore and martial arts of the time.
Meanwhile, the Rani gave birth to a son. The king regarded Manikantan as his elder son. He
decided to crown him as the Yuvraja. The king's corrupt Minister had had a deep dislike for
Manikantan. The minister made the innocent queen believe that adverse consequences would
befall her if Manikantan was crowned as Yuvrajaand that the kingdom actually belonged to her
37
own son. They conspired between them to get rid of Manikantan by hook or crook. They bribed
the royal physicianinto becoming an accomplice of theirs. The Rani pretended to be afflicted with
severe pain in the stomach, and the physician prescribed the milk of a leopard as the only cure for
the ache. The king was in an agonising fix. He knew that none could be deputed for a mission that
was so patently suicidal. But the youthful and valiantManikantan stepped forth and volunteered to
fetch the milk. Despite the worried protestations of his foster-father, he set out for the fearful
forests.
Days later Manikantan entered the palace precincts riding a fierce leopard and followed by a
pack of its clubs. The schemers were frightened into confessing their nefarious plot. They and
others now knew that Manikantan was no ordinary being. They were convinced of his divine
origins, and prayed to him to be with them for their own salvation and for the safety of the
kingdom. But Manikantan was now determined to leave the place and he vanished. As advised by
Ayyappa, the king constructed the temple at Sabarimala, dedicated to Him.
There are various lores connected with lord Ayyappa. These relate to the discovery of the
child at Pampa, Manikantan's youthful days in the Pandalam Palace, bestowing the power of
hearing and speaking upon the deaf and dump son of his teacher as Guru Dakshina, his friendship
with vaver, bringing the leopard milk, accomplishing his divinely destined mission of killing the
demonessMahishi, bestowing immorality on sabari, blessing his foster-father with immorality and
so on.
The Pandalam Raja was the Guardian, the father-figure, to the Ayyappa-incarnation of the
Lord. This belief has been perpectured right to this day in the various rituals and practices
observed both at Pandalam and Sabarimala, especially during the Makaravilakku phase of the
pilgrimage.
THE PALACE COMPLEX

The Palaces here have been known for their functional utility and the ascetic tastes of their
residents, rather than for architecture splendour or visual impressiveness. Ostentatious display has
always been alien to this place's culture. Pandalam was integrated with the Kingdom of
Travancore in the year 1819 A.D. Most of the original buildings and many palace records are now
no more. Due to the periodic havoc played upon them by floods and fires (mostly coinciding with
similar mishaps at Sabarimala)Yet a few still remain, which, if legends are credited could have
witnessed the divine presence of Lord Ayyappa Himself.
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Pandalam has two palace complexes now: one around the Valiyakoikkal Temple and the
other around the Kaipuzha Temple. The ValiyakoikkalAyyappa (Sastha) temple is on the left bank
of the river Achankovil and the Kaipuzha Temple, about 200 meters down the river, on the right
bank. (By road the distance between the two is around 1 km.)
PLACES TO SEE
MANIKANTAN AALTHARA: The small shrine built around a holy banyan tree, by
main central road, marks the entrance to the palace precincts. The ceremonial procession that
emanate from the Valiyakoikkal temple in the Palace complex on the Mandalam day (11th Dhanu)
and Uthram day (Lord Ayyappa’s birthday in Kumbham) reach here and perform the 'nayattuvili'
(call to hunting) and 'aazhi'(fire walking) before they return to the temple. This shrine is at
presentmanaged by the AyyappaSevaSangam
NAALUKETTU AND VADAKKEKOTTARAM:On the left of the road from

ManikantanAalthara the Valiyakoikkal temple is the Nalukettu (quadrangular house) and, straight
ahead, facing the viewer, at the far north, is the Vadakkekottaram (northern palace). Both date
back to the dim corridors of a distant past, a fact which accounts for their present dilapidated look.
The prayer rooms (thevarapuras) of both these palaces are still intact. Idols of 28 gods and
goddesses, apart from 'sreechakram' and 'salagramam' are worshipped in these rooms. The
presence of the Idol of Madurai Meenakshi here signifies the royal family's Madurai origins.
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NalukettuVadakkekottaram
VALIYAKOIKKAL TEMPLE: The story goes that consequent on the departure of

Lord Ayyappa for Sabarimala, after the accomplishment of his mission on earth, Raja
Rajasekhara, the then ruler of Pandalam was overcome by grief. On his return from Sabarimala
where he had constructed a shrine for the just-vanished Lord, the Raja, as advised by Ayyappa,
built a small temple, modeled on the Sabarimala shrine close to the palacefor his daily worship. It
is this that has developed into the present Valiyakoikkal
SRAMPICKAL PALACE AND THIRUVABHARANAM: This palace stands

to the north of the Valiyakoikkal temple. This is where the 'Thiruvabharanam' (Sacred ornaments)
are kept now. Devotees have the opportunity to worship the ornaments and view the royal
palanquin here during the Mandalam-Makaravilakku festival season. On the 28th Dhanu at 4 am
in the morning, the ornaments are taken out of the strong room and moved to the temple for the
devotees to view. The sreekovil of the temple is small and simple. The murals on the walls of the
sanctum sanctorum need immediate renovation and annual maintenance, even in their faded state,
they are still exquisite. Uthram in the month of Kumbham (Feb-March) is celebrated here as Lord
40
Ayyappa's birthday. The other major festival is observed on Vishu day. The Idol is adnored with
the Sacred Ornaments on both these occasions. Having functional as private place of worship for
the members of the palace for long this temple differs from others in many respects. One such
note-worthy feature is that the shrine remains closed for 12days upon the death of any adult
member of the royal family. The temple is now under the administration of the Travancore
Devaswom Board
ThiruvabharanamSrampickal palace
THE KAIPUZHA TEMPLE: There are two major shrines in this complex; one
dedicated to Lord Shiva and the other to Lord Krishna in his 'Santhanagopalabhava'. The former is
managed by the Palace administration and the latter by the Travancore Devaswom Board. The
figures of the nine holy planets (navagrahangal) sculpted in the ceiling above the Holy Altar of the
Krishna shrine are a feast to the eyes of the devout. The offering of the performance of
santhanagopalamKathakali in the temple is believed to bring the described result to those who
yearn for children.
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PUTHENKOIKKAL:Puthenkoikkal means ‘new palace' but there is nothing new about
this structure. In fact the oldest building now existing, since the Thekkekkettupalace was gutted in
1987 in a devasting fire (again almost coinciding with a fire accident at Sabarimala). Inside
Puthenkoikkal, beneath the northern wing of the structure, is an ingeniously built pond acclaimed
by many as an engineering marvel. It was once meant exclusively for the use of the ladies of the
palace. It is a part of the Kaipuzha palace complex. On this way to Sabarimala the sacred
ornaments, the Raja briefly halts at this palace to obtain the blessing of the ValiyaThampuratty.
MANNADI BHAGAVATHY: What has been reconstructed of thethekkettu palace

which was gutted in 1987 fire is small shrine dedicate MannadiBhagavathy, who, once upon a
time happened to be the fan goddess of the Royalty. Manndi lying about 25 km. Southwest
Pandalam formed part of the erstwhile kingdom. The location of thisshrine is just to the east of
Puthenkoikkal on the Kaipuzha side. Again, the Raja his way to Sabarimala with the
Thiruvabharanam worship here
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PATHINETTAMPADI: The Pathinettampadi (18 Steps) at Pandalam is the eastern
exit of the Palace on the Kaipuzha side. The Raja on his way to Sabarimala with the
Thiruvabharanam leaves the palace complex by stepping down these Pathinettampadi.
SUSPENSION BRIDGE: The suspension bridge also connects the

ValiyakoikkalSastha Temple as well as the Pandalam Palace on the Pandalam side and the Sree
Krishna Swamy Temple as well as the Kaippuzha Palace situated on the Kulanada side of the
river.
THIRUVABHARANAM PROCESSION:At around 1 o' clock in the afternoon, a

brahmini kite (popularly known as 'Krishna parunthu') is sighted circling majestically far above
the temple. The chanting of the lord's name rises to a thunderous crescendo at the kite and
deafening explosions of crackers rend the air. The holy boxes are closed to be taken out of the
temple by specially deputed bearers. The valiyathampuran (senior raja) is by now already inside
the temple to offer vibhuthy to the members of the procession as also to his nephew whom he has
chosen to escort the Holy Boxes. The delegation of authority and responsibility by the Senior
Raja to his representative is symbolised by the former's handing over of a sword to the latter. The
sword that has the word 'Ayyan' inscribed on it in ancient Pali is believed to have been used by the
43
Lord himself during His sojourn at Pandalam. The valiyathampuran(senior raja) is by now already
inside the temple to offer vibhuthy to the members of the procession as also to his nephew whom
he has chosen to escort the Holy Boxes. The delegation of authority and responsibility by the
Senior Raja to his representative is symbolised by the former's handing over of a sword to the
latter. The sword that has the word 'Ayyan' inscribed on it in ancient Pali is believed to have been
used by the Lord himself during His sojourn at Pandalam.
The procession is now ready to start. The frenzied movements of the bearers of the boxes,
the rising tempo of the devotees chanting 'Swamiye','Ayyappo' , the exploding fireworks, the
Pandalam Raja accompanying the Thiruvabharanam in his palanquin, the infectious excitement of
the surging crowds and the seemingly unperturbed hovering of the brahminikite far above all
make up an indescribably magnificent moment when the journey starts for the distant hill shrine,
marking the fulfillment of a vow, the consummation of a dream, the vindication of a faith.
The valiyathampuran (senior raja) is by now already inside the temple to offer vibhuthy to
the members of the procession as also to his nephew whom he has chosen to escort the Holy
Boxes. The delegation of authority and responsibility by the Senior Raja to his representative is
symbolised by the former's handing over of a sword to the latter. The sword that has the word
'Ayyan' inscribed on it in ancient Pali is believed to have been used by Lord himself during his
sojourn at Pandalam.
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CHAPTER 4
DATA ANALYSIS AND INTERPRETATION
45
The present chapter includes the analysis of data collected from the respondents and its
interpretations in the form of chart and table. Percentage method is used for analyzing the data.
Table No: 4.1 Table showing type of tourists most in number
Opinion of Rank1 Rank2 Rank3 Total

respondents
Keralites 26 74 0 100
Tourists from 74 26 0 100

other state
Foreigners 0 0 100 100
Source: Primary data
Interpretation: The above table shows that the most number of tourists arriving Pandalam
is the tourist from other states. Keralites are second in position and foreigners are at the third
position.
Chart No: 4.1
Chart showing type of tourists

most in number
Rank1 Rank2 Rank3
100
74 74
PERCENTAGE
26 26
0 0 0 0
keralite tourists from foreigners

other state
OPINION
46
Table no: 4.2 Table showing Number of years living in the locality
Years No. of respondents Percentage
Less than 5 years 10 10
5-10 12 12
10-15 16 16
15 above 62 62
Total 100 100
Interpretation: Majority (62%) of respondents are living in the place for more than 15
years.16% for 10-15 years, 12%for 5-10 years and the others for less than 5 years.
Chart no: 4.2
Chart showing number of years living in the locality
62
PERCENTAGE
16
10 12
below 5 yrs. 5- 10 yrs. 10-15 yrs. above 15 yrs.

NUMBER OF YEARS
47
Table no: 4.3 Table showing opinion whether tourist arrival is increasing year after
year
Opinion No. of respondents Percentage
Yes 77 77
No 14 14
No opinion 9 9
Total 100 100
Interpretation: From the data it is observed that 77%

77% of the respondents are of the opinion
that tourist arrival to Pandalam increases year after year. Only 14% of the respondents have the
opinion that tourist arrival is not increasing year after year.
ar. Others have no opinionin this regard.
Chart no: 4.3
Chart showing opinion whether tourist arrival is increasing

year after year
No opinion
9%
No
14%
yes
77%
48
Table no: 4.4 Table showing opinion whether tourist arrival to Pandalam depends
upon pilgrimage to Sabarimala.
Yes 86 86
No 0 0
No opinion 14 14
Total 100 100
Interpretation: 86%of the respondents are of the opinion that tourist arrival to Pandalam
mostly depends upon pilgrimage
age toSabarimala.14% have no opinion about the question. No one
has the negative opinion.
Chart no: 4.4
Chart showing opinion whether tourist arrival to Pandalam

depends upon pilgrimage to Sabarimala
86
PERCENTAGE
0 14
Yes
No
No opinion
OPINION
49
Table No: 4.5 Table showing opinion whether tourism brings development to the
heritage place
Yes 54 54
No 35 35
No opinion 11 11
Total 100 100
Interpretation: It is inferred from the above table that 54%of the respondents are of the
opinion that tourism brings development to this place.35% do not think that tourism brings
development to the place and 11% have no opinion.
Chart No: 4.5
Chart showing opinion whether tourism brings development

to the heritage place
PERCENTAGE
100
50 54
35
0
Yes 11
No
No opinion
OPINION
50
Table No: 4.6 Table showing opinion whether tourism brings employment
opportunities to the local people
Yes 44 44
No 27 27
No opinion 9 9
Total 100 100
Interpretation: The above table shows that 44% of the respondents are of the opinion that
tourism brings employment opportunities to the local people. 27% do not think that tourism
provides employment opportunities and 9% of the respondents have no opinion
opinion.
Chart No: 4.6
Chart showing opinion whether tourism brings employment

opportunities to the local people
9
No opinion
OPINION
27
No
44
Yes
0 10 20 30 40 50
PERCENTAGE
51
Table no: 4.7 Table showing opinion whether tourism improves standard of living of
the local people
Yes 41 41
No 41 41
No opinion 18 18
Total 100 100
Interpretation: Respondents have controversial opinion in this regard. 41% favours and
41% oppose. 18% have no opinion.
Chart No: 4.7
Chart showing opinion whether tourism improves standard of

living of local people
50 41
41
PERCENTAGE
40
30
20
10 18
0
yes
No
No opinion
OPINION
52
Table No: 4.8 Table showing opinion whether heritage site is well protected and
maintained
Yes 26 26
No 56 56
No opinion 18 18
Total 100 100
Interpretation: 56% of the respondents are of the opinion that the heritage site is not well
protected and maintained. 26% of resp
respondents think that heritage site is well protected and
maintained. 18% do not have any opinion.
Chart No: 4.8
Chart showing opinion whether heritage site is well protected

and maintained
60
50 56
PERCENTAGE
40
30
20 26
18
10
0
Yes NO No opinion
OPINION
53
Table No: 4.9 Table showing opinion whether tourism increases pollution in the
heritage site
Opinion No of respondents Percentage

ercentage
Yes 91 91
No 9 9
No opinion 0 0
Total 100 100
Interpretation: From the above data it is found that 91% of the respondents are of the
opinion
inion that the tourism increases pollution in this area. Only 9% are off the opinion that pollution
is not increasing due to tourism.
Chart No: 4.9
Chart showing opinion whether tourism increases pollution in the

heritage site
PERCENTAGE
91
9
Yes 0
No
No opinion
OPINION
54
Table No: 4.10 Table showing opinion about pollution control measures taken in the
heritage area
Very Good 3 3
Good 36 36
Moderate 44 44
Poor 17 17
Total 100 100
Interpretation:44% of the respondents think that the quality of pollution control measures
taken in the heritage area is moderate.36% are of the opinion thatthe measures taken are good.17%
think that it is poor and others think that the measures are very good.
Chart No: 4.10
Chart showing opinion about pollution control measures

taken in the heritage area
Very Good, 3
Poor, 17
Good, 36
Moderate, 44
55
Table No: 4.11 Table showing opinion whether criminal activities crop up in the
heritage area
Yes 37 37
No 50 50
No opinion 13 13
Total 100 100
Interpretation: 50% of the respondents think that tourism does not increase criminal
activities in the area.37% think that tourism increases criminal activities.. Others have no opinion
Chart No: 4.11
Chart showing opinion whether criminal activities crop up in

the
heritage area
50
PERCENTAGE
37
13
Yes
No
No opinion
OPINION
56
Table No: 4.12 Table showing opinion whether begging and stealing is increasing in the
heritage site
Yes 51 51
No 34 34
No opinion 15 15
Total 100 100
Interpretation: 51% of the respondents think that begging and stealing is increasing in the
heritage site.15% of respondents have no opinion about the question. And others think that
tourism does not increase begging and stealing in this area
Chart No: 4.12
Chart showing opinion whether begging and stealing is

increasing in the heritage site
60 51
50
PERCENTAGE
34
40
30
15
20
10
0
Yes No No opinion
OPINION
57
Table No: 4.13 Table showing opinion whether tourism affects life of the local people
adversely
Yes 47 47
No 35 35
No opinion 18 18
Total 100 100
Interpretation: 47% of respondents think that tourism affect the life of the local people
adversely.35% does not think so and others have no opinion.
Chart No: 4.13
Chart showing opinion whether tourism affects life of the local

people adversely
50 47
45
40
35
35
PERCENTAGE
30
25
20 18
15
10
5
0
Yes No No opinion
OPINION
58
Table no: 4.14 Table showing opinion about facilities provided to the tourists
Very Good 10 10
Good 32 32
Moderate 42 42
Poor 16 16
Total 100 100
42% of the respondents are of the opinion that quality of facilities provided
Interpretation:42%
to the tourists is moderate.32%
.32% respondents think that the facilities provided are good.16% think
that the facilities are poor. Only 10% respondents think that the facilities are very good.
Chart No: 4.14
Chart showing opinion about facilities provided to the

tourists
Poor Very Good

16% 10%
Good
32%
Moderate
42%
59
Table No: 4.15 Table showing opinion about safety measures provided to the tourists
Very Good 7 7
Good 44 44
Moderate 28 28
Poor 21 21
Total 100 100
Source : Primary data
Interpretation: 44% respondents are of the opinion that safety measures provided to the
tourists are good.28% having the opinion that the measures are of moderate
quality.21%respondents think that the safety measures are poor. Others think that the safety
measures are very good.
Chart No: 4.15
Chart showing opinion about safety measures provided to the

tourists
Very Good
Poor 7%
21%
Good
44%
Moderate
28%
60
Table No: 4.16 Table showing the hindrances affecting the tourists most
Lack of 19 19
transportation facilities
Lack of sanitation 47 47
facilities
Lack of proper 26 26
accommodation
Others 10 10
Total 100 100
It is inferred from the above table that lack of proper sanitation facilities are
Interpretation:It
the hindrance affecting the tourist most. Lack of proper accommodation is in the second position
(26%). 19% of respondents think that transportation facilities are the most challenging factor.
fac
Only 10% respondents think that the other factors are affecting tourists most.
Chart no: 4.16
Chart showing the hindrances affecting the tourist most

PERCENTAGE
47
50 26
19
10
OPINION
61
Table No: 4.17 Table showing opinion whether the township can bring positive impacts
to the place
Yes 56 56
No 21 21
No opinion 23 23
Total 100 100
rom the data it is observed that 56%of the respondents think that the
Interpretation:From
proposed township can bring positive impacts to the place.23% have no opinion about the
question and others think that the township cannot make any positive impacts to th
the place.
Chart No: 4.17
Chart showing opinion whether the township can bring positive

impacts to the place
56
60
PERCENTAGE
40 21 23
20
0
Yes No No opinion
OPINION
Table No: 4.18 Table showing the challenges being faced by the heritage site
Lack of local support for 22 22

promotion of tourism
Lack of publicity about the 10 10
62
site
Lack of educated and 5 5

informative guides
Lack of support from the 5 5

government
Lack of maintenance and 11 11

rejuvenation of the site
Unhygienic environment 47 47
Total 100 100
Interpretation: Unhygienic environment is the most challenging factor.47% of respondents

gave it first rank. Lack of local support for the promotion of tourism is in the second position.
Lack of maintenance and rejuvenation of the site is in third position. Lack of publicity about the
site is in forth position. Lack of support from the government and lack of educated and
informative guides are last in position.
Chart No: 4.18
63
CHAPTER 5
FINDINGS, SUGGESTIONS, CONCLUSIONS
64
FINDINGS, SUGGESTIONS, CONCLUSION
FINDINGS:
The major findings of the present study are:
1. Tourists from other states are visiting Pandalam most. Keralites are second in
position and foreigners are rare.
2. 62% of the respondents are living in this area for more than 15 years.
3. From the analysis it is observed that 77% of the respondents are of the opinion
that tourist arrival to this place increase year after year.
4. The study revealed that tourist arrival to this place largely depends upon
pilgrimage to Sabarimala.
5. More than half of the respondents (54%) are of the opinion that tourism brings
development to the place.
6. From the analysis it is observed that 44%of the respondents are of the opinion
that tourism brings employment opportunities to the local people.
7. Respondents have controversial opinion about tourism that it helps in raising
standard of living of the local people.41% think that tourism helps in raising
standard of living of local people 41% does not think so and the rest of them have
no opinion in this regard.
8. 56% of the respondents are of the opinion that heritage spot is not well protected
and maintained.
9. Most of the people (91%) are of the opinion that tourism increases pollution in
the area.
10. While analyzing it is observed that 44%of the respondents are of the opinion that
quality of the pollution control measures taken in the area are moderate.
11. Half of the respondents think that tourism does not increase criminal activities in
the area. 37%of respondents are of the opinion that tourism increases criminal
activities in the area and others have no opinion about the question.
12. From the analysis it is observed that 51% of the people are of the opinion that
begging and stealing increases in this area.
13. The study reveals that tourism affects the life of the local people adversely.
65
14. 42% of the respondents are of the opinion that the quality of facilities provided to
the tourists is moderate.
15. From the analysis it is observed that 44%of respondents have good opinion about
safety measures provided to the tourists.
16. Lack of sanitation facilities is the hindrance which affects the tourists most.
17. 56%of the respondents think that the proposed township can bring positive
impacts to the area.
18. Unhygienic environment is the most challenging factor of tourism in this area.
66
SUGGESTIONS:
The following are the major suggestions derived out from the study:
1. Periodic maintenance and rejuvenation of the site must be ensured to protect the
place and to make the site more attractive to thetourists.
2. Local bodies must give more concentration on pollution control measures. Useful
and innovative waste management programmes must be implemented.
3. Proper sanitation facilities must be provided to the tourists.
4. Improve the quality of facilities provided to the tourists such as transportation
facilities, sanitation facilities, parking areas, proper accommodation etc. so that to
an extent it can reduce the negative impact of tourism on the local people.
5. Local bodies must take tourism promotion activities and give more publicity to
the site through social medias, television, brochures at various languages, press
etc. It will help in attracting more tourists to the site.
6. Tourist guides must be appointed at the site so as to get a complete idea about the
history and importance of the place to the tourists.
7. To ensure the safety of tourists, measures such as appointing life guards,
installing danger signals, fencing at the river side, marking zebra lines at the road,
proper and regular announcements to warn the tourists etc. are to be implemented
8. A co-ordination of Travancore Devaswom Board, Local people, Local bodies,
police and all allied departments may be made to ensure tourism a smooth safe
and clean one.
67
CONCLUSION
Tourism is one of the largest growing industries in the world. Kerala is one of the tourist
destinations attracting domestic and international tourist and is famous for its culture and heritage.
Pandalam has its own divine prominence as the abode of Lord Ayyappa. The Pandalam palace,
Lord Ayyappa temple and thiruvabharanam contribute together to attract tourists from in and
abroad. This study is very much helpful in finding out contributions of tourism to the development
of Pandalam and possibilities of tourism yet to come. It creates employment opportunities to the
locals. There are both positive and negative impacts in connection with tourist arrival. People
think that the proposed Pandalam Township can bring a positive impact upon the development of
the place. To put in short, preventive measures must be taken to evacuate the negative aspects and
make sure that the potential of the area to be fully utilised so that we can ensure that the total
development of Pandalam by attracting more and more tourists to make the heritage tourism more
flourishing.
68

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“A STUDY ON THE PROBLEMS AND

SIGNIFICANCE OF THE STUDY

Tourism contributes 9% of the state's GDP. Heritage tourism showcases Kerala's

1. To review the history of the area.

The study is limited to the period of 6 months.

Simple percentage = No. of respondents / total no. of respondents*100

S.Shankar(2015): The study"Impact of Heritage Tourism in India" attempts to probe the

Hyungyu Park (2010):The paper “Heritage Tourism: emotional journeys into

Pushpinder.S.Ghill(2005):In his book ”Tourism economic and social development”

Robert M (2010):"The economics of tourism destination” emphasised new aspects

Kathleen L. Andereck and Christine A. Vogt: The study "The Relationship

The major limitations of the study are as follows:

The study is presented in the following chapters:

1. The first chapter describes the introduction.

2. The second chapter contains data about heritage tourism.

3. Third chapter contains a brief description of Pandalamand PandalamPalace.

1. S. Shankar, “Impact of heritage tourism in India”,2015

Inbound and Outbound tourism both describes types of international tourism:

Outbound tourism comprises the activities of residents of a given country travelling to

Business tourist:Tourist traveling with relation to business is known as business tourist.

Education tourists:Tourists traveling to a particular place in another town, city or

Religious tourist:Religious tourist travel to sites of religious significance. World is

Now-a-days, tourism is the flourishing industry. The advantages of tourism includes

5. Economic growth: Tourism helps in the development of economy of a country. It helps

7. Cultural exchange: Tourism gives opportunity to people of various cultures to assimilate

The disadvantages of tourism includes increased expenditure, time-consuming,

Birds Watching Tour

Hill Stations Tourism

Home stays Tourism

Economically cheap accommodations are available in Kerala as a part of Kerala tourism.

Organic Farm Tourism

Unexplored Kerala Tourism

1.Assess the Potential

2.Plan and Organize

3.Prepare, Protect and Manage

4.Market for Success

Step One: Assess the Potential

Step Two: Plan and Organise

Step Four: Market for Success

1. PRINCIPLE ONE: COLLABORATE

2.PRINCIPLE TWO: FIND THE FIT

3.PRINCIPLE THREE: MAKE SITES AND PROGRAMS

4.PRINCIPLE FOUR: FOCUS ON QUALITY AND

5. PRINCIPLE FIVE: PRESERVE AND PROTECT

2. Find the Fit

3. Make Sites and Programs Come Alive

On average, visitors will remember:

10% of what they HEAR

30% of what they READ

50% of what they SEE

90% of what they DO

4. Focus on Quality and Authenticity

ADVANTAGES OF HERITAGE TOURISM

• Creating jobs and businesses

DISADVANTAGES OF HERITAGE TOURISM

The following are the main disadvantages of heritage tourism:

1. Employment in this field is often low paying.

CHALLENGES OF HERITAGE TOURISM

Some of the challenges of heritage tourism are as follows: