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Service Now Interview Questions10july

This document contains a list of questions related to ServiceNow concepts and features including: business rules, client scripts, asynchronous vs synchronous operations, fields, workflows, notifications, APIs, records, forms, tables, imports, transfers, REST, SOAP, SLAs, updates, roles, and more. It seeks to understand how to define and access data, automate processes, integrate with other systems, and develop solutions using the ServiceNow platform.

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prachi kadam
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93 views2 pages

Service Now Interview Questions10july

This document contains a list of questions related to ServiceNow concepts and features including: business rules, client scripts, asynchronous vs synchronous operations, fields, workflows, notifications, APIs, records, forms, tables, imports, transfers, REST, SOAP, SLAs, updates, roles, and more. It seeks to understand how to define and access data, automate processes, integrate with other systems, and develop solutions using the ServiceNow platform.

Uploaded by

prachi kadam
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Service Now Interview Questions

✓ Types of business rules and Client script?


✓ How can we know which version you are using?
✓ Difference between Synchronous, asynchronous Glide ajax?
✓ What is the use of display business rule?
✓ How to define fields of incident table from business rules?
✓ Tell me Business Rule predefined Parameters?
✓ Difference between after business rule and asynchronous business
rule?
✓ Difference between catalog items and order guide?
✓ Which one will execute first Client Script or UI policies?
✓ Give any practical example of Workflow you have implemented in your
organization?
✓ How many ways we can trigger the notifications?
✓ What is the Syntax to call to email notifications in business rules?
✓ How to get current date and time in client script?
✓ How to hide a field by using client script?
✓ How many types of ACL's and What are the roles required to Create
ACL?
✓ Tell me about Glide record and glide secure API’s?
✓ What is the use of the inherit checkbox in service catalog?
✓ What are the multiple ways to keep data unique in import set other
than coalesce?
✓ What are the types of transfer map scripts, what is foreign insert?
✓ What are the types of rest method and soap method?
✓ What is SLA retroactive start and Where you can define SLA?
✓ Set an SLA which should exclude 2nd & 4th Saturday & Sunday & the
public holidays as well.
✓ What is Update Set, what all activities are recorded in update set and "
Are user creation & group creation recorded in Update set "?
✓ List down the activities which are recorded in update set
✓ What is the database view?
✓ What will happen when we check on global check box in client script?
✓ How can we enable the role?
✓ Tell me onChange () client script predefined parameters?
✓ Is it possible to move the non-staging table data into target table?
✓ How to pass the dynamic values in Rest Web Service?
✓ In integration how to move 100 incident records from third party to
service now.
✓ How to attach files like PDF and all in email notifications?
✓ How to add CC or BCC in email notification
✓ What is setWorkflow(true) and setWorkflow(false)?
✓ What is client-side API and server-side API in Service now?
✓ What is the record producer and how can we start the script in record
producer?
✓ What is the use of record producers and where and how to write code
for the same?
✓ Where you are using alerts?
✓ What is the data dictionary?
✓ What is coalesce explain with example?
✓ What is a View and how we can create it?
✓ What is Dictionary override?
✓ Agile methodology you used while in service now development?
✓ How the work or task assigned to you daily?
✓ How the day start with?

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