DR-M260 User Manual EN
DR-M260 User Manual EN
2
Für EMVG Trademarks
Dieses Produkt ist zum Gebrauch im Wohnbereich, Geschäfts-und • Canon and the Canon logo are registered trademarks, of Canon Inc.
Gewerbebereich sowie in Kleinbetrieben vorgesehen. in the United States and may also be trademarks or registered
trademarks in other countries.
Model Names • imageFORMULA is a trademark of CANON ELECTRONICS INC.
The following name may be provided for the safety regulations in each • Microsoft, Windows, PowerPoint, and SharePoint are registered
sales region of the Document Scanner. trademarks or trademarks of Microsoft Corporation in the United
DR-M260: Model M111281 States and other countries.
• Microsoft product screen shot(s) reprinted with permission from
Reproduction Warning Microsoft Corporation.
• ENERGY STAR® is a registered trademark of the United States
This device is designed to be used in a legal manner, in accordance
with all applicable laws, including, but not limited to, counterfeit and Environmental Protection Agency.
• ISIS is a registered trademark of Open Text in the United States.
copyright laws, as well as laws pertaining to national security.
• Adobe, the Adobe logo, Acrobat, the Adobe PDF logo, and Adobe
Any person(s) found to have reproduced any of the following materials
(regardless of whether such reproduction was intentional or not) for Reader are either registered trademarks or trademarks of Adobe
Systems Incorporated in the United States and/or other countries.
the purpose of misrepresenting such material as the original may be
prosecuted in accordance with the applicable laws and regulations.
• Paper money or bank notes (domestic and foreign) • Other product and company names herein may be the trademarks
• Postage stamps, revenue stamps, or other similar stamps of their respective owners. However, the TM and ® symbols are not
• Stock certificates, bond certificates, promissory notes, cheques, or used in this document.
other valuable certificates
• Passports, licenses, or other certificates or documents issued by Copyright
government officials or agencies Copyright 2017 by CANON ELECTRONICS INC. All rights reserved.
No part of this publication may be reproduced or transmitted in any
This is not an exhaustive list. form or by any means, electronic or mechanical, including
Canon is not responsible for how this scanner is used by an individual. photocopying and recording, or by any information storage or retrieval
Please note that certain intellectual property is protected by copyright system without the prior written permission of CANON
law, and copyrighted items may not be reproduced without the ELECTRONICS INC.
express permission of the copyright holder except for personal or
household use under limited circumstances.
3
Disclaimers
The information in this document is subject to change without notice.
4
Setup Guide Please read first.
5
Setup Disc Contents • Scanner Driver
This is the scanner driver for this product.
Install the following software necessary for using the scanner from the
supplied Setup Disc. IMPORTANT
• CaptureOnTouch When scanning with third-party software, use the scanner driver of
This is a dedicated scanning application for DR Series scanners. this scanner to configure scanning conditions. For details on how to
• CapturePerfect 3.1 open the scanner driver, refer to the manuals supplied with each
This is a scanning application for the DR series scanner. software application.
After taking the scanner out of the box, install the feed tray and remove the protective sheets (▼).
6
STEP 2 Installing the Software
System requirements IMPORTANT
To use the scanner, your computer must satisfy the following system • If you connect this scanner to a USB3.1 Gen1 enabled USB port,
requirements. some computers may not recognize the scanner. If unrecognized,
connect it to a USB2.0 port.
Computer
• Use the USB interface provided as standard with your computer.
CPU: Intel Core 2 Duo 1.66GHz or faster However, normal operation is not guaranteed with all USB
Memory: 1 GB or more interfaces, even if present as standard equipment on the computer.
Hard disk: 3 GB or more available space required for For details, consult your local authorized Canon dealer.
installation of all software • Scanning speeds are lower if your computer’s standard USB
USB interface: USB3.1 Gen1/USB2.0 interface is USB Full-Speed (equal to USB 1.1.)
Monitor: Resolution of 1024 × 768 (XGA) or better • The USB cable you are using should be the one originally included
recommended. with the scanner.
Optical drive: Drive capable of reading CDs/DVDs. • If the CPU, memory, interface card, and other specifications do not
Operating system satisfy the installation requirements, the scanning speed may be
greatly reduced and transmission may take a long time.
• Microsoft Windows 7 Service Pack 1 or later (32-bit and 64-bit
• Even if the computer satisfies the system requirements, the
editions)
scanning speed may vary, depending on the specification of the
• Microsoft Windows 8.1 (32-bit and 64-bit editions)
computer and the environment.
• Microsoft Windows 10 (32-bit and 64-bit editions)
• The scanner drivers provided with the scanner do not necessarily
• Microsoft Windows Server 2008 R2 Service Pack 1 or later
operate on all ISIS or TWAIN-compatible applications. For details,
• Microsoft Windows Server 2012 R2
contact your application software retailer.
• Microsoft Windows Server 2016
• In Windows 10 tablet mode, the software may disrupt the display.
• Microsoft Windows Server 2019
• The Desktop Experience feature must be enabled for Windows
This is the environment as of December 2018.
Server 2008 R2 and Windows Server 2012 R2.
For the latest software support information, go to the Products page
on the Canon website. Precautions for Use in 64-bit Operating Systems
Other requirements (Windows only)
• The ISIS/TWAIN driver supplied with this product supports
• An ISIS-compatible application (Windows only) or a TWAIN-
scanning with 32bit applications only.
compatible application that is compatible with the above operating
• Even with 32-bit applications, not all ISIS/TWAIN compliant
systems.
applications are guaranteed to operate.
• .NET Framework 4.0 or later (Windows only)
• Scanning speed may vary depending on the specifications of your
computer.
7
Software Installation
2 Click [Typical Installation].
IMPORTANT
• Install the software before connecting the scanner to the computer.
• Log on to Windows as an Administrator.
• Close all other applications before installing the software.
1 Insert the Setup Disc into the disk drive of the computer.
The setup menu automatically starts up when you insert the disc
into the drive. (If the menu does not start up, execute setup.exe
from the disc.)
Hint
If you want to reinstall only specific software that you have
previously uninstalled, select [Custom Installation] and specify
the software.
3 Click [Install].
8
4 Follow the instructions on the screen to complete
installation.
9
STEP 3 Connecting to a Computer
Connect the scanner to the computer and the power supply.
IMPORTANT
• Do not connect the scanner to the computer before installing the software.
• Before connecting the scanner to the computer, verify that the power of the scanner is OFF.
If the power is ON, turn it OFF.
10
STEP 4 Turning the Power ON
The power of the scanner can be turned ON and OFF with the power When the scanner is properly connected to the computer, the
button on the front of the scanner. (CaptureOnTouch) icon appears on the taskbar as follows.
11
Introduction
Thank you for purchasing the Canon imageFORMULA DR-M260
Hint
Document Scanner.
Please read the following manuals carefully and familiarize yourself In Windows 8.1, it is registered at the following location.
with the functions of the scanner before use to ensure you sufficiently
understand the functions and make the most of the scanner’s
capabilities. After reading the manuals, store them in a safe place for
future reference.
12
Symbols Used in This Manual
The following symbols are used in this manual to explain procedures,
restrictions, handling precautions, and instructions that should be
observed for safety.
WARNING
Indicates a warning concerning operations that may lead to death
or injury to persons if not performed correctly. To use the scanner
safely, always pay attention to these warnings.
CAUTION
Indicates a caution concerning operations that may lead to injury to
persons, or damage to property if not performed correctly. To use
the scanner safely, always pay attention to these cautions.
IMPORTANT
Indicates operational requirements and restrictions. Be sure to
read these items carefully to operate the scanner correctly, and
avoid damaging the scanner.
Hint
Indicates a clarification of an operation, or contains additional
explanations for a procedure. Reading these notes is highly
recommended.
13
Table of Contents
Setup Guide ......................................................................... 5 Batch Separation (Insert blank page).................................... 57
Turning Off the Power ........................................................... 11 Batch separation using patch code sheets............................ 57
Introduction ....................................................................... 12
Maintenance .............................................. 60
Symbols Used in This Manual.................................................... 13
Daily Maintenance ........................................................ 60
Before Using the Scanner.......................... 15 Cleaning the Scanner............................................................ 60
Important Safety Instructions ..................................... 15 Cleaning the Inside of the Scanner ....................................... 60
Installation Location .............................................................. 15 Cleaning the Sensor Glass and the Rollers .......................... 60
AC Adapter............................................................................ 15 Replacing Consumable Parts................................................ 63
Moving the Scanner .............................................................. 16 Removing the Document Feed Tray ..................................... 68
Handling ................................................................................ 16 About the Canon imageFORMULA Driver Setting Tool ........ 68
Disposal ................................................................................ 17
Troubleshooting ........................................ 70
Features of the Scanner .............................................. 18
Common Problems and Solutions.............................. 70
Names and Functions of Parts ................................... 20
Software Troubleshooting........................................... 73
Basic Operation ......................................... 25 Useful tips ..................................................................... 74
Documents ................................................................... 25 Clearing a Paper Jam................................................... 76
How to Place Documents ............................................ 27 Error message .............................................................. 78
Scanning multiple documents ............................................... 27 Uninstalling the Software ............................................ 79
When scanning a document one page at a time (non separation
mode) .................................................................................... 29 Appendix .................................................... 80
Loading passports................................................................. 29 Specifications ............................................................... 80
Placing Cards........................................................................ 30 Replacement parts ................................................................ 81
Placing Folded Documents ................................................... 31 Option.................................................................................... 81
Scanning with Carrier Sheets................................................ 32 About the Flatbed Scanner Unit 102/
Setting the Long Document Mode......................................... 33 Flatbed Scanner Unit 201...................................................... 81
Detecting a document double feed ....................................... 35 Dimensions............................................................................ 82
Detecting Skewed Documents .............................................. 38 Index ...............................................................................83
Paper feed error detection .................................................... 39
14
Before Using the Scanner
AC Adapter
100mm
(3.94") ● Connect only to a power outlet of the rated voltage and power
supply frequency (120 V, 60 Hz or 220-240 V, 50/60 Hz depending
on your region).
● Do not connect other electrical equipment to the same power outlet
to which the scanner is connected. Also, when using an extension
100mm cord, make sure that the extension cord is rated for the current
(3.94") requirements of the scanner.
● Never try to take the AC adapter apart or modify it in any way, as
100mm this is dangerous.
(3.94") ● The power cord may become damaged if it is often stepped on or if
heavy objects are placed on it.
● Do not use the power cord while it is coiled.
● Do not pull directly on the power cord. When disconnecting the
● Provide adequate space in front of the scanner for documents power cord, grasp the plug and remove it from the outlet.
output after being scanned. ● Keep the area around the power cord clear of objects so that the
● Avoid installing the machine in direct sunlight. If this is unavoidable, power cord can be disconnected easily in an emergency.
use curtains to shade the scanner. ● Do not use an AC adapter other than the one provided with the
● Avoid locations where a considerable amount of dust accumulates scanner. Do not use the AC adapter provided with the scanner with
as dust may adversely affect the inside of the scanner. other products.
● Avoid warm or humid locations, such as in the vicinity of a water ● If you have any questions regarding the power supply, contact your
faucet, water heater, or humidifier. Avoid locations where ammonia local authorized Canon dealer or service representative for further
gas is emitted. Avoid locations near volatile or flammable materials, information.
such as alcohol or paint thinner.
● Avoid locations that are subject to vibration.
15
● The supplied power cord set is intended for use with this scanner
Moving the Scanner only. Do not use it with other electronic equipment. In addition, do
● When moving the scanner, always hold it with both hands to avoid not use power cord sets other than the one supplied with the
dropping it. scanner. Doing so may result in fire or electric shock.
● Make sure to disconnect the interface cable and AC adapter before ● Do not take the scanner apart or modify it.
moving the scanner. If the scanner is transported with these items ● Never try to take the AC adapter apart or modify it in any way, as
connected, the plugs and connectors may be damaged. this is dangerous.
● Do not use flammable spray near the scanner.
● When cleaning the scanner, push the power button to turn it OFF
and disconnect the power cord from the power supply.
● Clean the scanner using a slightly dampened cloth which has been
well wrung out. Never use alcohol, benzene, paint thinner, or any
other flammable substances.
● If the scanner makes strange noises, or gives off smoke, heat, or
strange odors, or the scanner does not function or other
abnormalities occur when you use the machine, immediately push
the power button to turn it off, and disconnect the power plug from
the power outlet. Then, contact your local authorized Canon dealer
or service representative to have the unit serviced.
● Do not drop the scanner, or subject it to impact or strong shock.
Should the scanner ever become damaged, immediately push the
power button to turn it OFF, and disconnect the power plug from the
Handling power outlet. Then, contact your local authorized Canon dealer or
service representative to have the unit serviced.
WARNING ● Before moving the scanner, be sure to push the power button to turn
Note the following precautions whenever using the scanner. Failure to it OFF, and disconnect the power plug from the power outlet
do so may result in a fire or electric shock.
● Never use alcohol, benzene, paint thinner, aerosol sprays, or any CAUTION
other highly flammable substance near the scanner. ● Do not install the scanner on a surface that is unstable or tilted, or
● Do not cut, damage, or modify the power cord. Do not place heavy in an area subject to excessive vibrations, as this may cause the
objects on the power cord, and do not pull or excessively bend the scanner to fall, resulting in personal injury or damage to the
power cord. scanner.
● Never connect the power cord when your hands are wet. ● Never place small metal objects such as staples, paper clips, or
● Do not connect the scanner to a multi plug power strip. jewelry on the scanner. These items may fall into the scanner, and
● Do not knot or coil the power cord as this may result in a fire or cause a fire or electric shock. Should such objects ever fall inside
electric shock. When connecting the power cord, make sure that the the scanner, immediately push the power button to turn it OFF, and
power plug is securely and completely inserted into the power disconnect the power plug from the power outlet. Then, contact
outlet. your local authorized Canon dealer or service representative to
have the unit serviced.
● Do not install the scanner in a humid or dusty location. Doing so
might cause a fire or electric shock.
16
● Do not place objects on top of the scanner. Such objects may tip or
fall over, resulting in personal injury.
● Connect only to a power outlet of the rated voltage and power
supply frequency (120 V, 60 Hz or 220-240 V, 50/60 Hz depending
on your region). Doing so might cause a fire or electric shock.
● When unplugging the power cord, grasp it firmly by its plug. Do not
pull directly on the power cord, as this may damage or expose the
cord’s internal wiring, resulting in a fire or electric shock.
● Leave sufficient space around the power plug so that it can be
unplugged easily. If objects are placed around the power plug, you
will be unable to unplug it in an emergency.
● Do not allow water or flammable substances (alcohol, paint thinner,
benzene, etc.) to spill into the scanner, as this may result in a fire or
electric shock. Doing so might cause a fire or electric shock.
● Push the power button to turn the scanner OFF for safety when not
using the scanner for a long period of time, such as overnight. Also,
push the power switch to turn it OFF, and disconnect the power cord
from the power outlet for safety when the machine will not be used
for an extended period of time, such as during consecutive
holidays.
● Do not wear loose clothing or jewelry that may get caught in the
scanner while you are using it, as this may result in personal injury.
Be extra careful of neckties and long hair. If anything becomes
caught in the scanner, immediately disconnect the power cord to
stop the scanner.
● Be careful when loading paper into the scanner and when removing
jammed paper, as it is possible to cut your hand on the edge of a
sheet of paper.
Disposal
When disposing of this scanner, be sure to follow all local ordinances
and laws or consult with the retailer who sold you the scanner.
17
Features of the Scanner
The main features of the DR-M260 document scanner are described ● Auto Resolution Detection
below. When enabled in the CaptureOnTouch or scanner driver settings,
● Compact Design this function detects the content of documents and determines the
The scanner has a compact size of 285 mm (11.22")(W) x 180 mm scanning resolution automatically.
(7.09")(D) x 178 mm (7.01")(H) when the document feed tray is ● Folio Scan
removed. You can scan folded documents. The scanner will scan both sides
● Fast Document Feeding and combine the scanned images into a single image.
Documents can be scanned at a speed of up to 60 pages per ● Deskew
minute (when scanning one-sided or two-sided documents of A4 The scanner is equipped with a deskew function that straightens
size at 200 dpi). images before saving them when documents are scanned askew.
● High Image Quality The scanned images are straightened, as opposed to the actual
The 600 dpi optical resolution sensor incorporated in the scanner document sheets.
enables documents to be scanned with high image quality. ● Ultrasonic Double Feed Detection
● USB3.1 Gen1 Interface Ultrasonic waves are used to detect pages that are fed at the same
The scanner supports SuperSpeed USB3.1 Gen1 time as well as the space between pages. Scanning stops if a
● Color/Grayscale Support double feed is detected.
Documents can be scanned in 24-bit color or 256-level grayscale. ● Double Feed Detection Ignore
● Supports a Variety of Scanning Modes When a double feed is detected, error is displayed on the operation
The scanner supports the following scanning modes, depending on panel . Save, select Continue and press the OK button, to continue
the document type: with the scanning.
• Single-sided or double-sided scanning (with Skip Blank Page ● Double Feed Retry
function) When a double feed has occurred, this function returns the
• Continuous or single sheet feed document to the document feeder and re-feeds the pages.
● Card Scan ● Text Orientation Detection
You can scan business or ID cards. The text orientation on each page is detected, and the scanned
● Paper Size Detection image is rotated in 90-degree increments as necessary for
The scanner automatically detects the size of a scanned document normalization.
and eliminates any unnecessary space around the edges of the ● Prevent Bleed Through/Remove Background
image when storing the image, even when storing a document of Prevents the background or original image on the reverse side of
irregular size. thin originals from appearing in scanned images.
● Auto Color Detection ● Text Enhancement Modes
The scanner detects whether the scanned document is in color, The scanner is equipped with an Advanced Text Enhancement
grayscale, or black and white, and saves the image accordingly. Mode to enhance the text of documents with dark or uneven
● Full Auto Mode backgrounds, and an Advanced Text Enhancement II mode to
A Full Auto Mode is provided in CaptureOnTouch to allow scanning enhance the text when both the text and background are light.
under automatically determined conditions. Scanning conditions These modes may not work, depending on the type of document.
such as the color mode and page size are set automatically based
on the document being scanned.
18
● Color Unevenness Reduction Function ● A4 Carrier sheet
You can control or reduce the color irregularity at the time of the Use the separately sold carrier sheet (A4), you can scan without
scan. damaging the original.
● Skip Blank Page Function
The scanner is equipped with a Skip Blank Page function that Hint
enables you to scan a document without storing images of blank Some functions may not be available depending on the software you
pages, regardless of whether each page of the document is two- are using.
sided or one-sided. Both sides are scanned, but saving the image
is skipped for scan images judged to be from a blank page.
● Prescan Function
The scanner is equipped with a Prescan function that allows you to
adjust the contrast and brightness of a prescanned image and then
send the adjusted image to the application software, without
needing to scan the document again.
● Character/Line Emphasis Function
If characters and lines in scanned images are not clearly visible, you
can use this function to adjust their thickness during scanning.
● Skew Detection Function
The scanner automatically stops operation when documents are
fed at an excessive slant to prevent damage to documents.
● Feed Error Detection
When a feed error is detected, the scanner automatically stops the
scanning operation.
● Start Scanning from the Operating Panel
You can start scanning by launching CaptureOnTouch with the
operating panel buttons. By default, Job No.1 is assigned to
Scanning Shortcut, which allows you to easily scan a document by
just following the instructions on the screen.
● Auto Start
The scanner is equipped with an auto start function, which enables
scanning to be automatically started when a document placed in the
feeder is detected.
● Sleep Mode
The scanner is designed to save energy by automatically entering
the sleep mode if 10 minutes elapse without scanning or another
operation being performed.
● Passport Scan
Scans passports using the separately sold carrier sheet (for
passports), provided with the scanner.
19
Names and Functions of Parts
Front View (With the Eject Tray Closed)
20
Front View (With the Eject Tray Open)
G Feed Extension Support K Eject Support
Open this when placing long paper in the scanner. Open this when loading long documents.
H Feed Support L Document Eject Extension Support
Pull this out to support loaded documents. If required, pull this out to match the length of loaded documents.
I Operating Panel M Document Eject Stopper
A range of scanning operations can be performed with this, such This prevents the document coming out of the document eject tray
as starting and stopping scans, executing registered jobs, and and aligns the leading edges of the ejected document. It can be
cancelling double feed detection. (See p. 22) moved to any position on the document eject extension support to
match the length of the document.
J Front Unit
Open this when cleaning the inside of the scanner or replacing
rollers.
21
Back View Operating Panel
A Display panel
Displays jobs, messages, counters etc.
B ▲▼ button
Selects the features such as user mode and jobs.
A USB Connector
Connect the supplied USB cable to this connector. C Menu button
Displays the menu.
B Power Connector
Connect the supplied AC adapter to this connector. D OK button
Confirms the job displayed on the display panel.
C Theft Prevention Hole (Security Slot)
Connect an anti-theft key chain or the like. E Start button
Runs the job displayed on the display panel.
F Stop button / button
You can stop a running scan, or return back to the previous screen
on the display panel.
22
Display panel examples ● Menu Screen
The information displayed on the display panel changes depending on
the status of the scanner. 0HQX
The following are representative examples. ͍'LVSOD\&RXQW&OHDU
● Information displayed on the screen 7RWDO6FDQQLQJ&RXQW
5ROOHU)HHG&RXQW
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Pressing the Menu button while the Jobs Screen is displayed will
DEFGH ղ
cause the Menu Screen to be displayed instead.
Press the Stop button while the Menu Screen is displayed to return
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to the Jobs screen.
ATitle area Use the ▲▼ buttons to select menu items, and press the OK button
Displays the status of the scanner. to confirm the selected item.
BComments area The following are items that can be selected/executed from the
Displays available menu and job items, error messages, etc. display panel.
COperation buttons area Items displayed on the
Displays operation buttons that can be used during scanning. Description
[Menu] screen.
The button, (OK) button, (Start)button,
The number displayed in the display
(Stop)button, and (Menu)buttons are displayed.
Display Count Clear count area (bottom right in the
DDisplay count area
display area) can be cleared.
Displays the number of documents that have been scanned.
Displays the number of documents
● Jobs Screen Total Scanning Count
that have been scanned.
5HDG\ Displays the number of documents
Roller Feed Count fed through a replacement roller.
͍$%&'( This number can be cleared.
DEFGH
Display Contrast Adjusts screen contrast.
Language Displays available languages.
The Jobs Screen will be displayed after turning the power ON.
A maximum of 99 registered jobs can be displayed on this screen.
"ABCDE", "abcde", and "12345" are the examples of registered job
names.
Select a job using the ▲▼ buttons, and press the Start button to
execute.
23
● Message screen
(UURU>&@
6FDQQHUFRYHULVRSHQ
24
Basic Operation
Documents
The scanner can scan documents ranging in size from business cards
to LTR/A4. The document sizes that this scanner can scan are shown
below. Align the centers
☮䳎ቑ₼㉒ት㙒ራቮ
Plain Paper
Size
Width: 50 mm to 216 mm (1.97" to 8.5") Align the leading edges
☮䳎ቑ⏗䵾ት㙒ራቮ
Length: 54 mm to 356 mm (2.13" to 14.02") (You can scan
documents up to 5,588 mm (220") long by setting the
scanner to the Long Document mode.)
Paper thickness
Normal feed: 27 to 413 g/m2 (7 to 110 lb bond) 0.04 mm Feed roller
俵侨ዊዙዙ
to 0.49 mm (0.00157" to 0.0193")
Non separation feed: 27 to 413 g/m2 (7 to 110 lb bond) 0.04 mm • It is recommended that documents exceeding 356 mm (14.02") size
to 0.49 mm (0.00157" to 0.0193") are fed one sheet at a time.
Loading capacity • Scanning documents before the ink is dry can cause problems with
A4 size or smaller: 80 sheets (80g/m2 (22 lb bond)) the scanner. Always make sure that the ink on a document is dry
Larger than A4 size: 65 sheets (80g/m2 (22 lb bond)) before scanning it.
Make sure stacks do not exceed 10 mm in height for either of the • Scanning documents that are written in pencil or similar material
above. may make the rollers and scanning glass dirty, which can lead to
smudges on the scanned image and transfer the dirt to subsequent
IMPORTANT documents. Always clean the internal parts of the scanner after
The documents to be scanned must satisfy certain criteria. Read the scanning such documents.
following items carefully. • When scanning a two-sided document that is printed on thin paper,
the image on the opposite side of each page may show through. In
• When scanning multiple documents of different sizes, place the this case, adjust the scanning intensity in the application software
documents so that they cover the entire span of the feed rollers by before scanning the document.
aligning the centers and leading edges of the documents. • Laminated documents may not be scanned correctly, depending
on the document.
25
• Scanning the following types of documents can cause a paper jam Passport
or malfunction. To scan such a document, make a photocopy of the Size: 88 mm x 125 mm (3.46" x 4.92") (ISO standard)
document and then scan the photocopy. Insert the passport into an optional carrier sheet
There are creases or (passport type) in an opened state.
Carbon paper. Thickness: 6 mm (0.24") or less (including carrier sheet)
fold lines.
Business Card
Size: 50 mm x 85 mm (1.97" x 3.35") or larger
Paper thickness: 380 g/m2 (80 lb bond) 0.45 mm (0.0177") or larger
IMPORTANT
If a stack of business cards cannot be fed properly, reduce the
number of cards in the stack.
Card (plastic)
Size: 54 mm x 86 mm (2.13" x 3.39") (ISO standard)
Card thickness: 1.4 mm (0.055") or smaller
Orientation: Horizontal feeding only
Embossed cards can be scanned.
Loading capacity: 10 cards (non-embossed), 1 card (embossed)
CAUTION
• When scanning cards, place them to be fed horizontally. If you
place cards to be fed vertically, they may not be ejected properly,
and cards that get jammed may be damaged when you remove
them.
• Embossed cards may not be able to be scanned correctly,
depending on the type of embossment.
26
How to Place Documents
When placing long documents, pull out the document eject
Scanning multiple documents extension support to match the length of those documents. Also,
Standard paper feeding should be used when scanning multiple stand the eject stopper at the end of the eject support if necessary.
documents of a standard size at one time. Standard paper feeding
enables multiple documents to be fed while separating each page.
IMPORTANT
To extend the eject support and the eject extension support, lift
and pull.
27
3 Pull out the feed support. 5 Set the document facing down with the top edge towards
Open the feed extension support when placing long documents. the feeder.
After placing the document, align the document guides with both
edges of the document.
28
• Reading speed will decrease when the scanner's temperature rises
due to operation. 4 Click the [OK] button to close the settings screen.
CAUTION
Change the [Document type] to [Carrier sheet(for passports)]
when you scan a passport.
29
• If the size of the passport differs greatly from the size of the
4 Open the page of the passport that you want to scan. carrier sheet, a document jam may occur or the scanner's
Insert the passport into the carrier sheet so that the image correction may not function properly.
thicker side is positioned as close as possible to the • The maximum thickness that can be scanned is 6 mm (0.24")
sealed end. with the passport inserted inside the carrier sheet. If the
thickness exceeds 6 mm (0.24"), the scanner may break down
due to problems such as paper jam.
• Documents other than passports should not be inserted into the
carrier sheet and scanned. This may cause the scanner to
break down.
Placing Cards
When scanning cards, place one card at a time horizontally.
5 Load the document with the sealed end of the carrier 1 Opens the scanner driver's Detail Settings screen. (See
sheet as the leading edge and the page you want to scan p. 44)
facing down.
2 Open the [Feeding] Tab.
After placing the document, align the document guides with both
edges of the document.
CAUTION
If the carrier sheet or passport is not loaded properly, you may
get a document jam or not get a scan image as intended.
IMPORTANT
• Depending on the condition of the carrier sheet or passport, the
image may not be scanned completely or the scanner's image
correction may not function properly. If this is the case, set [Page
Size] to a larger paper size (A4, for example) on the scanner
4 Adjust the document guides to fit the width of the card to
be scanned.
driver settings screen, and then scan again. (See p. 47)
30
5 Place the card horizontally, with the reverse side facing Placing Folded Documents
you, and the top of the card facing down. Folio Scan enables you to scan documents that are larger than LTR/
A4 and therefore do not fit in the feeder. To use the function, fold the
document in half lengthwise and place it into the feeder. The DR-M260
will scan both sides and combine the scanned images into a single
image.
3 Set [Page Size] on the [Basic] tab to a size that is half that
of the paper to be actually scanned, and set [Scanning
CAUTION
Side] to [Folio].
• Place the cards one at a time.
For example, when scanning a document of A3 size
• When scanning cards, place them to be fed horizontally. If you
folded, set [Page Size] to [A4].
place cards to be fed vertically, they may not be ejected properly,
and cards that get jammed may be damaged when you remove
them.
Hint
Up to 10 cards can be placed in the scanner at the same time if they
4 Click the [OK] button to close the settings screen.
are not embossed.
31
5 Fold the document in half. Scanning with Carrier Sheets
Crease the document firmly down its center to fold the document To prevent damage to a document while scanning it, insert it into an
in half. Fold the document so that its edges are neatly aligned. If optional carrier sheet before loading it in the scanner.
the document is not folded properly, paper jams may occur or
distortions may appear in the combined scanned image. 1 Opens the scanner driver's Detail Settings screen. (See
IMPORTANT p. 44)
A portion of the scanned image will be missing at the fold line.
2 Open the [Feeding] tab, and set [Carrier sheet] to
6 Place the document with the folded edge facing right and [Document Type].
the top edge facing downward.
IMPORTANT
3 Click the [OK] button to close the settings screen.
32
• As a rough guide, replace the carrier sheet after 1,000 scanning
5 Load the document with the sealed end of the carrier operations with a single 80g/m2 (22 lb bond) sheet inserted.
sheet as the leading edge.
33
1 Opens the scanner driver's Detail Settings screen. (See 4 Click the [Long Document Mode] tab and specify the
p. 44) Long mode.
Depending on the length of the document, select [Long Document
2 Switch the scanner to non separation mode. (See p. 29) Mode (1000 mm)], [Long Document Mode (3000 mm)], or [Long
Document Mode (5588 mm)].
3 In the [Basic] tab, click the [Setting] button of [Page Size]
[Page Size Settings] dialog box will open.
34
Detecting a document double feed 4 To use the double feed detection ignore function, open
This scanner includes a function to detect document double feeds. By the [Others] tab and select the [Rapid recovery system]
using this function, the scanner will automatically stop when it detects check box.
that multiple documents have been fed at the same time. You can also
specify whether to save the scanned image after scanning has
finished and continue scanning the document (double feed detection
ignore function).
To use the double feed detection function, you must first open the
scanner driver settings screen and enable double feed detection. It is
also necessary to set [Rapid recovery system] to use the double feed
detection ignore function.
Setting procedure
2 Open the [Error Detection] Tab. 5 Click the [OK] button and close the settings screen.
3 Select either the [Detect by Length] or the [Detect by 6 Place the document as described in the "Scanning
Ultrasonic] check box (or both). multiple documents" procedure on p. 27.
IMPORTANT
• If documents like plastic cards are scanned, it may be falsely
detected as a double feed.
• Depending on the paper type and paper thickness, false
detection of double feed may occur. If the double feed
detection malfunctions, clear the [Detect by Ultrasonic] check
box of the [Error detection] tab.
35
What to do when a double feed is When using the double feed detection ignore function
detected If a document double feed is detected during scanning, document
feeding stops when the double fed documents are ejected. The
When not using the double feed detection ignore function following error is displayed in the operation panel.
If a document double feed is detected during scanning, document
feeding stops when the double fed documents are ejected. When this &RQWLQXH"
happens, the following error is displayed in the operation panel. see 6$9( &217,18(
"Error message" on p. 78 6723
',6&$5' &217,18(
(UURU>'
@
$GRXEOHSDSHUIHHG
KDVRFFXUUHG
Also, the [Rapid Recovery System] screen appears to enable you to
specify whether to continue scanning.
36
Buttons of Buttons of
[Rapid Recovery Operating Description
System] Screen Panel
Saves the preview image as a
[SAVE &
OK Button scanned image and scans the
CONTINUE]
rest of the document.
Discards the preview image and
[STOP] Stop button
stops scanning.
Discards the preview image and
[DISCARD & continues scanning. Place the
Start button
CONTINUE] double fed document again
before clicking this button.
37
Detecting Skewed Documents 4 Click the [OK] button to close the settings screen.
This scanner includes a function that can detect when a document
has been fed at a slant. When this function is used, the scanner will 5 Place the document as described in the see "Scanning
stop a scanning operation automatically when it detects a skewed multiple documents" on p. 27.
document that exceeds a fixed angle, thereby preventing damage to
IMPORTANT
the document. In addition to skewed documents, this function also
detects stapled documents. This function is useful for documents that When this function is enabled, small documents and documents
are 148 mm (5.83") or larger in width. To use the skew detection that have been placed to the left or right of the center of the feed
function, open the scanner driver settings screen and enable the inlet may be detected as skewed, and the scanning operation
skew detection function beforehand. may stop. Place documents in the center of the feed inlet, or
disable the skew detection function.
Setting procedure
38
When a skewed document is detected
Feeding automatically stops when a skewed document is detected
Paper feed error detection
during scanning. The following error is displayed on the operation This scanner includes a function that can detect paper feed errors.
panel. When this function is used, the scanner will stop a scanning
operation automatically when a feed error occurs, thereby preventing
(UURU>-
@ damage to the document.
The feed error detection function is useful for documents that are 148
$GRFXPHQWZDVVNHZHG
mm (5.83") or larger in width.
To use the feed error detection function, open the scanner driver
settings screen and enable the paper feed error detection function
beforehand.
Also, a message screen is displayed to notify you that a skewed Setting procedure
document has been detected.
1 Opens the scanner driver's Detail Settings screen. (See
p. 44)
Hint
If [Rapid recovery system] is enabled in the [Others] tab of the
scanner driver settings screen, the following screen appears instead
of the above message screen. In such cases, reload the document
and click [Yes] to continue scanning.
39
Operation when a paper feed error is
4 Click the [OK] button to close the settings screen.
detected
5 Place the document as described in the see "Scanning
Feeding automatically stops when a feed error is detected during
scanning. The following error is also displayed in the operation panel.
multiple documents" on p. 27.
Hint (UURU>-
@
The scanner may be unable to detect feeding irregularities for several 3DSHUIHHGHUURU
documents after using the separation retry function. GHWHFWHG
Hint
When [Rapid recovery system] is enabled in the [Others] tab of the
scanner driver settings screen, the following screen appears instead
of the above message screen. In such cases, place the document
again, and then click [Yes] to resume scanning.
40
Scanning methods
What is CaptureOnTouch?
CaptureOnTouch is a scanning application that enables you to scan a
document with a simple operation merely by selecting the screen
panel.
For details about the operations and functions, see the help of
CaptureOnTouch.
41
Scanning with CapturePerfect
1 From the Windows task bar, click [Start] and then select
[All Programs]. Hint
Then click [CapturePerfect 3.1] followed by [CapturePerfect 3.1]. If [Canon DR-M200] does not appear, reinstall the scanner driver.
(See p. 8)
2 Click [Select Scanner] in the [Scan] menu.
4 Set the default paper size and click [OK].
Hint
• The [Configure Device Settings] dialog box appears when
selecting [Canon DR-M200] and clicking [OK] for the first time
in the [Select Scanner] dialog box, and when [Settings] is
clicked in the [Select Scanner] dialog box.
• These settings will apply when [Default] is clicked in the ISIS
driver dialog box.
42
6 Configure the scanning conditions. (See p. 44) 10 If the placed document is removed, the scan will be
interrupted and the [Continue Scanning] dialog box
appears. To continue scanning, add a document and click
[Continue Scanning]. To stop scanning, click [Cancel
Scan].
43
Setting the Scanner Driver
When you load the driver for the first time, the selected scanner and a Configure basic scanning conditions such as the mode, page size,
dialog for selecting the default paper size are displayed. resolution, and scanning side.
Click [Setting] button of [Paper Size], to set the scan area and the
Hint
custom paper size registration and long mode.
• These settings will apply when [Default] is clicked in the ISIS driver
dialog box. Hint
• For the TWAIN driver, the default size will be set to A4 and this Depending on the ISIS compatible application, the application may
cannot be modified. have its own screen for setting scanning conditions. If the scanner
When you scan a document in an ISIS compatible (CapturePerfect, driver is opened in such an application, setting items related to the
etc.) or TWAIN compatible application, open the scanner driver and functions provided by the scanner driver other than scanning
configure the scanning conditions and other settings. conditions will be displayed on the [Basic] tab.
This section describes the configuration and functions of the scanner
driver.
[Basic] tab
44
[Brightness] tab [Image control] tab
Adjust the brightness and contrast of scanned images. Set the image control method for the scanned image.
In addition, you can also click [Gamma] and set the gamma correction
value for scanned images. [Feeding] tab
[Image processing] tab
45
[Error Detection] tab User's Guide
Set the items to be detected as errors during the scan. Informs you about the settings changed automatically by the driver.
In addition, displays the image for which settings were currently made,
[Others] tab in the illustrations.
46
• [Detect automatically] detects whether the document is in color,
Setting Basic Scanning Conditions grayscale, or black and white. You can configure advanced settings
This section provides an overview of the basic setting items that are related to the detection method by clicking [Setting]. For details, see
the minimum requirements when configuring the scanner settings. the Help.
Color mode
Select the scanning mode. • Higher resolutions provide clearer images but result in larger file
sizes and slower scanning.
• When [Detect automatically] is specified, the resolution is detected
automatically from the content printed in the document.
Scanning Side
Select which of the sides of the document to scan.
47
Scanning Documents of Unregistered
Page Sizes
You can register an unregistered paper of non-standard size with a
name, as a custom paper size.
Click the [Setting] button of [Page Size] in the [Basic] tab, to display
the [Page Size Settings] dialog box.
Register the paper of non-standard size in the [Custom Page Size]
tab.
Specifying an area
To scan one area of a larger document, click [Setting] on [Page Size]
in the [Basic] tab to display the [Page Size Settings] dialog box.
Designate which area of the document to scan in the [Scan Area] tab.
48
If [Skip Blank Page] is selected, the [Setting] button is enabled, and When you want to reduce the moire patterns that appear
you can adjust the level for judging whether pages are blank. when color photos in magazines and other documents are
scanned at low resolutions
Setting [Moire Reduction] on the [Image control] tab sheet allows you
to reduce the moire patterns that are generated when color photos
are scanned at low resolutions.
Hint
Moire reduction is enabled when the resolution is 300 dpi or less, and
[High Quality Moire Reduction] is displayed when the resolution is
240 dpi or less.
49
When you want to reduce the color unevenness When you want to make lines and text in scanned images
Check the check box of [Color unevenness reduction] on the [Image thicker or thinner
control] tab to reduce the color unevenness. Drag the [Character Emphasis] slider in the [Image processing] tab to
make lines and text in the scanned images thicker or thinner.
50
• Advanced Text Enhancement is suitable for a document with a light When you want to match the orientation of images to the
background color or a document with a non-uniform background text when scanning a mixture of pages with different text
(such as a pattern). If the background is uniform, it is removed where orientations
it surrounds the text, and if the background is non-uniform, it is
Select [Text orientation recognition] in [Document Orientation] on the
processed to enhance text readability.
[Others] tab. The text orientation on each page is detected, and the
• Advanced Text Enhancement II is suitable for scanning a document scanned image is rotated in 90-degree increments to correct the
with a uniform background color and light text and background. If the
orientation.
background is non-uniform, such as a pattern, the background may
not be able to be completely removed and the text may become
difficult to read. If necessary, you can make the text in scanned
images easier to read by adjusting the contrast on the [Brightness]
tab.
51
When you want to rotate the images of a document placed • Set [Batch Separation] on the [Others] tab to [Auto].
horizontally to correct the orientation
Specify the rotation angle in [Document Orientation] on the [Others]
tab.
52
When you want to use multistream settings for scanning
Hint
Multi-stream allows you to output multiple different scanned images
The following shows the setting conditions that can be set in the
with a single scan operation, and output scanned images with different
multistream settings.
scanning conditions for each of the front and back pages (multistream
settings). Tab Items that can be set
When you want to use the multistream settings for scanning, select
[Color mode] and [Dots per inch]
the [Use MultiStream] checkbox on the [Others] tab to display the [Basic] tab
(excluding [Auto-detection] for both)
setting items related to multistream, and then configure the setting
items in the following order. [Brightness] tab [Brightness] and [Contrast]
[Image processing] tab [Character Emphasis]
[Image control] tab [Edge emphasis]
[Feeding] Tab None (all disabled)
[Error Detection] tab None (all disabled)
[Others] Tab None (only [Use MultiStream] is enabled)
To scan barcodes
Installing a barcode module (optional) allows you to scan barcodes in
the document. Click the [Barcode] button on the [Others] tab to
configure barcode scanning conditions.
See Help for details about settings.
A When you want to specify different scanning conditions for the front
and back pages of a document, select [Both] for [Scanning Side] on
the [Basic] tab in advance.
B Specify the number of scanning conditions to apply in [Stream
count of Front]. Up to three can be specified.
C Select [Front 1st], and then open the other tabs and set the
scanning conditions. Depending on the value specified for [Stream
count of Front], configure the remaining [Front 2nd] and [Front 3rd]
in the same way.
D When specifying the scanning conditions of the back, configure the
settings in the same way as described in B to C. In this case,
specify [Stream count of Back], and then set the scanning
conditions for each of [Back 1st] to [Back 3rd].
53
When you want to remove dots and notches that appear When you want to save a scanner driver setting
in documents When you finish configuring a setting, click the [Save] button of [User
You can remove dots and notches protruding from object outlines that Preference] to save the setting.
appear in documents from scanned images.
The saved setting is registered to the list. You can delete a setting
from the list with the [Delete] button, and save or load a configuration
file with the [Back Up] or [Restore] button.
54
Function Restrictions Depending on Color Mode Setting
Some of the setting items in each of the driver tabs are disabled as follows depending on the setting for [Color Mode] on the [Basic] tab.
[Brightness] tab [Others] Tab
Setting value Contrast Setting value Prescan
Detect Automatically O Detect Automatically X
Black and White O Black and White O
Error Diffusion O Error Diffusion O
Advanced Text Enhancement X Advanced Text Enhancement O
Advanced Text Enhancement II O Advanced Text Enhancement II O
256-level Gray O 256-level Gray O
24-bit Color O 24-bit Color O
(O: Available for setting, X: Not available for setting) (O: Available for setting, X: Not available for setting)
[Image control] tab
Setting value Color drop-out Character Emphasis
Detect Automatically X 1
O3)
Black and White O O
Error Diffusion O O
Advanced Text Enhancement O O
Advanced Text Enhancement II O O
256-level Gray O X
24-bit Color X X
(O: Available for setting, X: Not available for setting)
55
[Image processing] tab
Background Prevent Bleed Through /
Setting value Edge emphasis Erase Dot Erase Notch
smoothing Remove Background
1) 1) 2) 2) 3) 3)
Detect Automatically O O O O O
Black and White O X O O O
Error Diffusion O X O X O
Advanced Text Enhancement O X X O O
Advanced Text Enhancement II X X X O O
256-level Gray O O O X X
24-bit Color O O O X X
(O: Available for setting, X: Not available for setting)
1)Not available for setting if all of the following conditions in the [Auto Image Type Detection Settings] dialog box are met.
• [Detection mode] in the [Auto Image Type Detection Settings] dialog box is set to [Color or Gray]
• [Mode in case of binary] in the [Settings for in case of binary] tab is set to [Error Diffusion]
3)
Not available for setting if [Detection mode] is set to [Color or Gray] in the [Auto Image Type Detection Settings] dialog box.
Document type Ultrasonic Double Feed Detection Non Separation Feeding Mode
Plain paper O O
Extra-thin paper O O
Extra-thick paper/Plastic card X O
Carrier sheet X O
Carrier sheet (for passports) X X
56
More Advanced Scanning Methods (Batch Separation)
Batch Separation (Insert blank page) Batch separation using patch code
Recognizes blank pages as batch separators and performs batch sheets
separation (automatic file separation) when documents containing DR-M260 supports batch separation (automatic file separation)
blank pages are scanned.
functions by using patchcodes.
On the [Others] tab of the ISIS driver properties, select [Blank Page]
By tucking patchcode sheets supplied with this scanner into a
from the Batch Separation dropdown list. document and scanning it, the scanner can automatically separate
files by images of documents containing patchcode sheets (or
documents after the patchcode sheet).
Hint
Patchodes are included with this product in PDF format. Applications
that can read PDF files such as the supplied CapturePerfect are
required to use this function.
Type of
Pattern Description
Patchcode
Files are separated from
the page after the page
IMPORTANT printed with this patchcode.
• When [Simplex] is selected in [Scanning Side], blank pages on the You specify in the
PATCH T (FILE A)
scanned side will be recognized as separators. When [Duplex], application whether to
[Skip blank page], or [Folio] is selected in [Scanning Side], include the page printed
document pages will be recognized as separators when both sides with the patchcode in the
of a page are blank. scanned image.
• Images of pages recog nized as separators will not be saved. Files are separated from
the page printed with this
patchcode. The page with
PATCH II (FILE B)
the printed patchcode is
always included in the
scanned image.
57
The following operations are performed when using patchcodes for
Hint
scanning.
In Windows 8.1, it is registered at the following location.
1 Print patchcode with a printer.
Click [Start] – [All Programs] – [Canon DR-M200 Series] and then
select [Patchcode] from the menu.
Patchcodes can be printed in A4 and letter (LTR) sizes. Open the
application and print a patchcode that is the same size as the
document to be scanned.
IMPORTANT
• Patchcodes must be printed in their normal size. If patchcodes
are enlarged or reduced, they may not be recognized correctly.
• When copying provided patchcodes to create different sized
patchcodes, ensure that the patchcode fits inside the effective
range shown in the following diagram. Also, when copying
patchcodes, ensure that they are the same size and shade as
the original.
5 mm (0.2") 5 mm (0.2")
Patchcode
5 mm
(0.2")
(effective range for detecting patchcodes)
94 mm
(3.7")
58
When using other ISIS-compatible applications, open the scanner
2 Place the documents in the scanner after inserting the driver settings screen and select [Patchcode] in [Batch
patchcode sheet in front of the page that separates the Separation] on the [Others] tab.
files.
59
Maintenance
Daily Maintenance
Clean the scanner on a regular basis, as described below, to maintain
peak scanning quality. Cleaning the Inside of the Scanner
CAUTION Dust or paper particles inside the scanner may cause lines or
smudges to appear on scanned images. Use compressed air to
• When cleaning the scanner and the inside of the scanner, turn OFF
periodically clean dust and paper particles from the document feed
the power switch and disconnect the power cord from the power
opening and the inside of the scanner. After finishing a large scanning
outlet.
job, turn OFF the scanner and then clean out any paper particles
• Do not use spray cleaners to clean the scanner. Precision
remaining inside the scanner.
mechanisms, such as the light source, may get wet, and cause a
malfunction.
• Never use paint thinner, alcohol, or other organic solvents to clean Cleaning the Sensor Glass and the
the scanner. The exterior of the scanner may become deformed,
discolored, or melted. It may also cause a fire or electric shock. Rollers
If scanned images contain streaks, or if the scanned documents
become dirty, the sensor glass or rollers inside the scanner may be
Cleaning the Scanner dirty. Clean them periodically.
To clean the outside of the scanner, wipe off any dirt with a cloth that
has been dampened with water and thoroughly wrung out, and then 1 Open the document eject tray.
wipe the scanner dry with a clean dry cloth.
60
2 Pull the OPEN lever and pull open the front unit toward 4 Wipe any dirt off the scanning glass.
you. Wipe any dirt off the scanning glass with a cloth that has been
dampened with water and thoroughly wrung out, and then wipe
the glass dry with a clean, dry and soft cloth.
Scanning Glass
3 Use compressed air to remove dust and paper particles
from the inside of the scanner.
CAUTION
Do not spray water or neutral detergent directly on the scanner.
Precision mechanisms, such as the light source, may get wet,
and cause a malfunction.
IMPORTANT
• Scratches on the sensor glass may cause marks on the images,
as well as feeding errors. If there are scratches on the sensor
glass, contact your local authorized Canon dealer or service
representative.
• Take care to ensure the anti-static brush in the front unit does
not become deformed.
61
6 Remove the retard roller and feed roller. (See p. 65, p. 66)
IMPORTANT
Remove the retard roller and feed roller from the scanner to clean
them, and be sure to reattach them to the scanner when cleaning
is finished.
Anti-Static brush
Rollers
62
9 Close the front unit by gently pushing it up on both sides Replacing Consumable Parts
until it clicks into place. Make sure that the front unit is The two rollers (feed roller and retard roller) installed in the scanner
completely closed by pushing until you hear a click. are consumable parts. The feed roller and retard roller wear with
scanning. If the feed roller and retard roller are worn, documents may
not feed correctly and paper jams and double feeds may occur.
When more than 200,000 pages have been fed (total number of pages
fed by the scanner), the following error is displayed in the operation
panel.
7LPHWR5HSODFH5ROOHU
,WLVWLPHWRUHSODFH
WKHUROOHU
63
Opening and Closing the Front Unit Hint
The location of each of the consumable parts is shown below.
1 Open the document eject tray.
Feed Roller
64
4 Close the document eject tray. 3 Install the new feed roller.
65
Replacing the Retard Roller
3 Pull the left lever that secures the retard roller to the
1 Open the roller cover.
scanner, and remove the roller.
▼
2 Lift the document detection lever.
66
Resetting the counter
5 Push the left side of the retard roller to secure it to the
scanner.
1 Press the Menu button on the control panel.
Menu will be displayed.
6 Close the roller cover. 4 Press Menu button to return to the original screen.
Hint
Reset of the counter can be done from the Canon
imageFORMULA Driver Setting Tool. (See p. 69)
67
Removing the Document Feed Tray About the Canon imageFORMULA
When you will store or otherwise not use the scanner for a long period Driver Setting Tool
of time, remove the document feed tray.
What is Canon imageFORMULA Driver
Setting Tool?
The Canon imageFORMULA Driver Setting Tool can be used to
check the information of the scanner, or to configure the maintenance
settings.
Canon imageFORMULA Driver Setting Tool consists of the following
tabs.
[Information] tab
You can check the farm’s version information and scanner
information.
[Maintenance] tab
You can reset the counter of the roller, or carry out the shrinkage rate
control.
[Control] tab
You can carry out the control settings of hardware and drivers, and
perform the read or write of the control settings.
From the configuration of the hardware, you can set the automatic
power-off function.
[Diagnostic] tab
You can output or delete the log file.
68
Start-up of the Canon imageFORMULA
Driver Setting Tool
Click the Start button, then click [All Programs] - [Canon DR-M200
Series] - [Canon imageFORMULA Driver Setting Tool] in that order.
Canon imageFORMULA Driver Setting Tool will start.
Hint
In Windows 8.1, it is registered at the following location.
69
Troubleshooting
70
Problem 6 Pages are missing. Problem 11 Scanned images are saved in TIFF instead of JPEG
format.
Solutions When the scanner driver’s [Scanning Side] setting is
[Skip Blank Page], documents with very little black may Solutions When documents are scanned with CapturePerfect
be unintentionally skipped. Decrease the Set the while [Color Mode] is set to [Detect automatically] in the
likelihood of skipping blank page value ("When you scanner driver, documents detected as black and white
want to delete the images of the blank pages in two- are automatically saved in TIFF format, even if the file
sided documents" on p. 48) or set the [Scanning Side] type is specified as JPEG format. This occurs because
to another mode, such as simplex or duplex. JPEG format does not support black and white binary
If pages are skipped due to the document double format images. If you want to save all images in JPEG
feeding, see "Problem 7 Documents jam (or double- format, change the scanning [Color Mode] to either [24-
feed)." bit Color] or [256-level Gray].
Problem 7 Documents are collectively fed Problem 12 Multiple pages of scanned images cannot be saved
Solutions Open the scanner driver settings screen, clear the to a single file.
check box for [Non Separation Feeding Mode] of the Solutions • Depending on the file format, multiple scanned image
[Feeding] tab. pages cannot be saved as a single file with
Also, make sure that the roller is installed correctly. CaptureOnTouch.
Problem 8 The scanner will multifeed documents. File type Processing for multiple pages
Solutions (1) Check that the roller is installed correctly. Clean the Scanned images are always saved one
BMP, JPEG
roller if necessary. page per file.
(2) The document will not scan correctly if it is stuck Multi-page images are always saved to
PPTX
due to static electricity or for any other reason. a single file.
Problem 9 Paper jam occurs. You can save multiple pages to a single
file by clicking and selecting [Save
Solutions (1) Check that the roller is installed correctly. TIFF, PDF
all pages as one file] in the displayed
(2) If paper jams occur repeatedly, open the settings dialog box.
window of the scanner driver, and select [Extra-thin
• When you select [Scan Batch to File] from the [Scan]
paper] for [Document type] in the [Feeding] tab.
menu in CapturePerfect, a dialog box appears with a
Alternatively, reduce the number of inputted
[Multi Page Settings] pull-down that allows you to
documents to around 10.
select [Single Page]. If you select [Single Page] here,
(3) If a paper jam occurs due to the curling of the ends
each page of a multi-page document is saved as a
of the document after replacing or cleaning the
separate image file. To save multiple pages to a
roller, perform 5 single scans of an A4-sized
single image file, select [Multi Page (All Pages)].
document.
Problem 10 Scanner does not feed document (or document has
stopped in the feeding path).
Solutions Check that the roller is correctly installed. Clean the
roller if necessary.
71
Problem 13 All of the placed documents have been scanned, Problem 16 Passport cannot be scanned as intended
but the scanned image does not appear on the
Solutions Depending on the condition of the carrier sheet or
application. passport, the image may not be scanned completely or
Solutions When [Panel-Feeding] or [Automatic Feeding] is the scanner's image correction may not function
selected as the feeding method on the scanner driver's properly.
Detail Settings screen, a scanning operation will not Configure the settings as shown below.
continue after all of the documents are fed, as the (1) Set [Page Size] to a larger paper size (A4, for
scanner awaits additional documents to be fed. example) on the scanner driver settings screen,
Pressing the Stop button on the operating panel will and then scan again. (See p. 47)
finish the operation. (2) Set [Dots per inch] to 300 dpi or less on the scanner
Problem 14 Memory becomes insufficient and scanning stops. driver settings screen. (See p. 47)
(3) Clean the roller.
Solutions If you configure scanning conditions that use a large
amount of the computer’s memory, scanning may stop Problem 17 Documents on thick paper do not scan correctly.
because of insufficient memory. Although this depends Solutions Open the settings window of the scanner driver, and
on the computer’s memory size, the possibility of select [Extra-thick paper/Plastic card] for [Document
insufficient memory increases if any of the following type] in the [Feeding] tab.
scanning conditions overlap.
Problem 18 The size detection and deskew functions fail.
• [Color Mode] is set to [24-bit Color]
• A large page size (e.g. Legal) is specified as the Solutions When [Document Type] is set to [Carrier sheet] in the
[Page Size]. Alternatively, the page size is set to [Feeding] tab of the scanner driver settings screen and
[Scanner’s Maximum]. you scan a document with black edges without
• A high resolution (600dpi etc.) is specified for [Dots inserting it in a carrier sheet, the size detection and
per inch]. deskew functions may fail. In such cases, disable the
If an error message appears due to insufficient memory size detection and deskew functions, or set [Document
while scanning is in progress, exit the application, Type] to a value other than [Carrier sheet] in the
change the scanning conditions (e.g. reduce the [Feeding] tab.
resolution or page size) and then try scanning again. In
addition, the amount of memory used can be contained
by turning off [Moire Reduction] and [Prevent Bleed
Through/Remove Background] if they are set to on.
Problem 15 Multifeeding when scanning multiple bound pages
Solutions Select continue scan on the scanner's operation panel,
or uncheck [Non Separation Feeding Mode] on the
scanner driver's Settings screen. (See p. 29)
72
Software Troubleshooting
This section describes troubleshooting problems and solutions for
operating the supplied software (CaptureOnTouch and
CapturePerfect).
If scanning is too slow
(1) Close other running programs, if any.
(2) Scanning can be slowed down by memory shortage caused by
memory-resident applications such as anti-virus programs. Close
such memory-resident programs if necessary to free up memory
space.
(3) When insufficient hard disk space is available, the scanner may
be unable to create the necessary temporary files for scanned
data. Delete unneeded data on the hard disk to free up more
space.
(4) Scanning is slow, if the computer’s USB port is not compliant with
high-speed standards such as Hi-Speed USB2.0 and USB3.1
Gen1.
(5) If using a common USB cable that is not USB3.1 Gen1 compliant,
replace the cable with the supplied compliant cable.
(6) When the scanner is connected to the computer via a USB hub
that is not USB3.1 Gen1 compliant, remove the hub and connect
the scanner directly to the computer.
If scanned image files cannot be opened in an application
(1) Scanned images saved as multi-page TIFF files can be opened
only by programs that support this file format.
(2) Images saved as compressed TIFF files (single- as well as multi-
page) can only be opened by programs that support the
compressed format. This can occur with programs that are not
compatible with CaptureOnTouch or CapturePerfect. In this case,
select “None” as the image file compression format before
scanning.
There is a display glitch on the UI screen of CaptureOnTouch.
Depending on the computer that you are using, a display glitch may
occur on the UI screen when there are too many Scan mode panels,
Select output panels, or Scanning Shortcut panels. Delete any panel
that you will not use.
73
Useful tips
Here are some useful tips for scanning documents. CapturePerfect
Where are scanned images saved? Can the save destination be Restore/backup can be performed by clicking the [Import]/[Export]
buttons in the [Commonly used settings] dialog.
changed?
Images are saved to the following locations, according to program What rules apply to scanned image file names?
settings. All destination locations can be changed to other folders. CapturePerfect
CaptureOnTouch The rules for the file names of scanned images and the folder in which
Both Standard Scanning and Scanning Shortcut save the output to the scanned images are saved can be set and then applied during
destination set in the [Select output] panel. scanning. For details, see the “Operating Guide” or help of
CapturePerfect CapturePerfect.
• During normal scanning operations such as single-page scanning, How do I scan half-folded documents (folio scanning)?
the image file save destination can be specified each time scanning
Fold the document in half, and set it in the scanner with the fold at the
is performed.
right. Specify half-size document (the size after folding) and then scan.
• When scanning using a registered job, files are saved to the folder For details, see p. 31.
specified by the job settings.
How can I skip blank pages, and scan only non-blank pages?
How are the scan settings configured? Specify [Skip Blank Page] on the scanner driver setting screen, then
CaptureOnTouch
scan.
By clicking the Edit button ([ ]) in the [Select document] panel, you
can edit the scan settings when the [Select document edit screen] How do I scan cards?
opens. Set a card in landscape orientation in the scanner. Specify the same
CapturePerfect size as the card (or [Match original size]), then scan. For details, see
• For normal scanning, click [Scanner Setting] from the [Scan] menu p. 30.
to open the scanner driver setting screen, and make settings there. Is it possible to add or insert images in a scanned image file?
• Scan job settings are made for each job. CapturePerfect includes a function to add or insert pages in scanned
How do I save multiple pages in one file, or save one file per image files. Refer to the CapturePerfect Operation Guide for details.
page? How do I paste OCR results from CapturePerfect into Excel or
When scanned images are saved in BMP or JPEG format, each image Word?
is always saved in a separate file. After scanning with OCR recognition enabled in CapturePerfect, click
When scanned images are saved in PDF or TIFF format, you can [Modify Barcode/OCR] in the [Edit] menu to open the [Modify Barcode/
specify multi- or single-page files. See also “Problem 12” in “Common OCR] dialog box, where you can copy the text in the [OCR Characters]
Problems and Solutions”. box. Alternatively, PDF files that were scanned with OCR enabled can
Can I copy or back up scanner setting configurations? be opened with an application, where the desired text can be copied.
CaptureOnTouch
The setting configurations can be backed up and restored using [Back
Up/Restore] on the [Basic settings] tab on the [Environmental settings]
dialog box
74
How do I load and scan documents with mixed sizes? How can I attach scanned data to an e-mail (or send it as e-mail)?
CaptureOnTouch
Set [Page Size] to [Match original size] on the scanner driver setting
screen, then scan. For details, see p. 47. • For both Standard Scanning and Scanning Shortcut, select [Attach
to E-mail] in the [Select output] panel.
What is the best way to scan business cards or photos? • To use this function, you need to install a plug-in.
Set [Page Size] to [Match original size] on the scanner driver setting • The plug-in can be installed by selecting its checkbox when installing
screen, then scan. Alternatively, register the size of the cards or CaptureOnTouch.
photos to be scanned. For details, see p. 47. CapturePerfect
How do I print scanned data? Scan using the [Scan Batch to Mail] function. Alternatively, register a
CaptureOnTouch job with the output destination as e-mail.
• For both Standard Scanning and Scanning Shortcut, select [Print] in
the [Select output] panel.
• To use this function, you need to install a plug-in.
• The plug-in can be installed by selecting its checkbox when installing
CaptureOnTouch.
CapturePerfect
Scan using the [Scan Batch to Printer] function. Alternatively, register
a job with a printer selected as the output destination.
I want to save to other folders
CaptureOnTouch
• In CaptureOnTouch, destinations other than [Save to folder] are
provided as a plug-in.
• By installing the plug-in, the scanned image can be printed, attached
in an e-mail, or shared using various cloud services.
• The plug-in can be installed by selecting its checkbox when installing
CaptureOnTouch.
• The available output destinations vary depending on the installed
plug-in.
CapturePerfect
Scan using the [Scan Batch to File] (or [Scan Page]) function.
Alternatively, register a job with the output destination as a file, and set
the save destination to the shared folder.
75
Clearing a Paper Jam
When paper jams are detected during scanning, the following error is
displayed in the scanner’s display panel and scanning is interrupted. 2 Pull the OPEN lever and pull open the front unit toward
you.
(UURU>3
@
3DSHUMDPPHGLQ
VFDQQHU
When a paper jam or double feed occurs during scanning, use the
following procedures to clear them.
CAUTION
Be careful when removing jammed paper. take care not to cut your
hand on the edges of the paper.
76
IMPORTANT
Make sure to pull the document out carefully, without applying too
much force. If the jammed paper tears while you are pulling it out,
make sure to remove any remaining pieces from inside the
scanner.
After removing the jammed paper, check to see if the last page
was scanned correctly, and then continue scanning.
Hint
When the [Rapid recovery system] check box is enabled in the
scanner driver settings screen, you can resume a scanning operation
even if it is interrupted by a paper jam by removing the document and
resuming from the document that was being fed when the interruption
occurred.
As the image of the document that was being fed at the time of the
interruption may not be saved in such cases, be sure to verify the last
scanned image before resuming the operation.
77
Error message
When one of the following messages appears on the display panel, an error has occurred in the scanner. Follow the indicated procedure to resolve
the error.
Message Error Code Problem Solution
Scanner cover is open. C001 The scanner’s front unit is open. Close the front unit.
A double feed was detected by the document Remove the double fed document page(s),
A double paper-feed has D002
length. return them to the Document Feed Tray, and
occurred.
D004 A double feed was detected ultrasonically. scan again.
A document was skewed. J018 A skewed document was detected.
Remove and reposition the document page.
Paper feed error detected. J080 Paper feed error detected.
Documents still remain after removing the
P000
jammed paper.
P001
The document is jammed near the feed inlet.
P002
Open the front unit and remove the jammed
Paper jammed in scanner. P004 The document is jammed inside the scanner.
paper.
P006
P007 The document is jammed near the eject outlet.
P010
P050 It is possible that the document is too short.
Turn the power OFF, and restart the scanner. If
this does not solve the problem, make a note
Scanner hardware problem. Exxx Internal scanner error.
of the error code, and contact your Canon
service representative.
7LPHWR5HSODFH5ROOHU
,WLVWLPHWRUHSODFH
WKHUROOHU
78
Uninstalling the Software
If the ISIS/TWAIN driver, CaptureOnTouch or CapturePerfect is not
operating normally, follow the procedure below to uninstall them.
Then, re-install the software from the Setup disc. (See p. 8)
IMPORTANT
Log on to Windows as an Administrator.
1 From the Windows task bar, click the [Start] button and
then [Control Panel].
4 Click [Yes].
Uninstallation of the software is now complete.
79
Appendix
Specifications
Main Unit Scanning Sensor Contact image sensor
Type Desktop sheetfed scanner Light source LED
Scanning Document Size Scanning Side Simplex/duplex
Plain Paper Scanning modes Black and White, Error Diffusion, 256-level
Size: Width: 50 mm to 216 mm (1.97" to 8.5") Grayscale, Advanced Text Enhancement,
Length: 54 mm to 356 mm (2.13" to 14.02") (You Advanced Text Enhancement II, 24-bit Color
can scan documents up to 5,588 mm (220") long Scanning resolution (Primary Scan Lines x Secondary Scan Lines)
by setting the scanner to the Long Document 100 x 100dpi/150 x 150dpi/200 x 200dpi/
mode.) 240×240dpi/300 x 300dpi/400 x 400dpi/600 x
Paper weight: Page separation: 27 to 413 g/m2 (7 to 110 lb bond) 600dpi
0.04 mm to 0.49 mm (0.0016" to 0.0193") Scanning Speed (Conditions: Core i7 2.8GHz CPU, 4 GB memory,
Non separation: 27 to 413 g/m2 (7 to 110 lb bond) A4 document size)
0.04 mm to 0.49 mm (0.0016" to 0.0193") Grayscale Simplex 200dpi 60 pages/min.
Loading capacity: 300dpi 60 pages/min.
A4 size or smaller: 80 sheets (80g/m2 (22 lb Duplex 200dpi 120 images/min.
bond)) 300dpi 120 images/min.
Larger than A4 size: 65 sheets (80g/m2 (22 lb 24-bit Color Simplex 200dpi 60 pages/min.
bond)) 300dpi 50 pages/min.
Make sure stacks do not exceed 10 mm in height Duplex 200dpi 120 images/min.
for either of the above. 300dpi 100 images/min.
Business Card Interface USB3.1 Gen1
Size: 50 mm x 85 mm (1.97" x 3.35") or larger Other functions Folio scanning, double feed detection ignore
Paper thickness: External Dimensions
380 g/m2 (80 lb bond) 0.45 mm (0.0177") or 285 mm (11.22")(W) x 254 mm (10")(D) x 231 mm
smaller (9.09")(H) (With the feed tray attached and the
Card document eject tray closed)
Size: 54 mm x 86 mm (2.13" x 3.39") (ISO standard) 285 mm (11.22")(W) x 652 mm (25.67")(D) x 367
Card thickness: 1.4 mm (0.055") or smaller mm (14.45")(H) (With the feed tray attached and
Orientation: Horizontal feeding only the document eject tray open)
Embossed cards can be scanned. Weight (without AC adapter)
Loading capacity: Aprpoximately 3.4 kg (7.50 lb)
10 cards (non-embossed), 1 card (embossed) Power Supply (using AC adapter)
Passport DC24V 1.0A
Size: 88 mm x 125 mm (3.46" x 4.92") (ISO standard) Power Consumption
When scanning, be sure to open the passport and Scanning: Maximum 23W or less
insert it in the separately sold carrier sheet (for In the Sleep mode: Maximum 1.4W or less
passports). With power switch OFF: Maximum 0.1W or less
Thickness: 6 mm (0.24") or less (including carrier sheet) Noise Not more than 45 dB
80
Operating Environment Flatbed scanner unit201 (product code:6240Bxxx)
Temperature: 10°C to 35°C (50°F to 95°F) A flatbed scanner unit that can be used by connecting to a DR scanner
Humidity: 20% to 80% RH and supports A3 size paper. Connecting the unit to this scanner
enables you to use this scanner as a flatbed scanner with an
AC Adapter (100 to 240 V type) automatic document feeder.
Model Number MG1-5039
Input AC100 to 240V, 50/60 Hz, 1.06 to 0.6 A Network adapter NA10 (product code: 2998Cxxx)
Output DC24V 2.0A This is an optional adapter for connecting the scanner to the network
Weight Approximately 0.3kg (0.66 lb) (excluding power via wired LAN.
cord) Network adapter WA10 (product code: 2999Cxxx)
This is an optional adapter for connecting the scanner to the network
Specifications are subject to change without notice due to product via wired LAN or wireless LAN.
improvements.
81
Dimensions
231 mm
(9.09")
285mm (11.22")
367mm
(14.45")
652mm (25.67")
82
Index
B L
Barcode module ......................................................................... 81 Long Document Mode ................................................................ 33
Batch separation ..................................................................52, 57
M
Bundled software ......................................................................... 6
Menu Button ........................................................................ 22, 23
Bypass mode ............................................................................. 29
Multi-stream setting .................................................................... 53
C
N
CaptureOnTouch ........................................................................ 41
Network adapter NA10 ............................................................... 81
CapturePerfect ........................................................................... 42
Network adapter WA10 .............................................................. 81
Card
Loading method ................................................................... 30 O
Care and cleaning ...................................................................... 60 OK Button ............................................................................ 22, 23
Carrier sheet .............................................................................. 81 Operating environment ................................................................. 7
Connect ...................................................................................... 10
P
Control Panel ............................................................................. 22
Paper jam ................................................................................... 76
Counter ...................................................................................... 67
Power supply .............................................................................. 11
Custom paper size ..................................................................... 48
R
D
Roller .......................................................................................... 62
Display Panel ............................................................................. 22
Cleaning ............................................................................... 60
Document ................................................................................... 25
Replace ................................................................................ 63
Card ..................................................................................... 30
Folio ..................................................................................... 31 S
Loading method ................................................................... 27 Scan area ................................................................................... 48
Double Feed Detection ........................................................35, 38 Scanner driver ............................................................................ 44
Basic settings ....................................................................... 47
F
Settings suitable for intended use ........................................ 48
Feed roller ............................................................................63, 65
Scanning glass ........................................................................... 61
Flatbed scanner unit 102 ............................................................ 81
Cleaning ............................................................................... 60
Flatbed scanner unit 201 ............................................................ 81
Separation roller .................................................................. 63, 66
Folio ........................................................................................... 31
Setup ............................................................................................ 5
Front unit .................................................................................... 64
Start button ................................................................................. 22
I Stop Button ................................................................................. 22
Install ............................................................................................ 8
U
J Uninstall ...................................................................................... 79
Job Select button ....................................................................... 22
83
Safety-related markings on the machine
Marquages de sécurité sur la machine
Marcature di sicurezza sulla macchina
Sicherheitshinweise auf der Maschine
Marcas de la máquina relacionadas con la seguridad
Veiligheidsmarkeringen op de machine
Makine üzerindeki güvenlik i㶆aretleri
84
[English] Switch (Push-On/Push-Off) Power on/off (no standby current)
[Français] Commutateur (Appuyer pour Sous/hors tension (pas de courant de veille)
mettre en marche/Appuyer
pour arrêter)
[Italiano] Interruttore a pulsante Alimentazione on/off (nessuna corrente di standby)
bistabile (On/Off)
[Deutsch] Schalter (Ein- und Ausschalten Ein- und Ausschalten (ohne Ruhestromaufnahme)
durch Drücken)
[Español] Interruptor (pulsado para Encendido/apagado (sin corriente en espera)
encendido/apagado)
[Nederlands] Schakelaar (Push-On/Push-Off) Aan-uit (geen stand-byverbruik)
[Türkçe] Anahtar (Bas-Aç/Bas-Kapa) Güç açık/kapalı (bekleme akımı yok)
85
[English] DC symbol Indicates direct current
[Français] Symbole CC Indique qu’il s’agit de courant continu
[Italiano] Simbolo corrente continua (C.C.) Indica la corrente continua
[Deutsch] Gleichstrom-Symbol Kennzeichnet Gleichstrom
[Español] Símbolo CC Indica corriente continua
[Nederlands] DC-pictogram Geeft gelijkstroom aan
[Türkçe] DC sembolü Düz akımı gösterir
86
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