Name- Snehlata

Roll number (MAKAUT)- 13600920078

MARKETING QUESTIONS

1. Market refers to:

A. Place where buyer seller meet

B. Platform
C. Set of customers
D. Shops and malls

Ans: A

2. Marketing is a process which aims at ________

A. Advertising

B. Profit-making.

C. The satisfaction of customer needs

D. Selling products

Ans: C

3. Which of the following refers to marketing channel?

A. Integrated Marketing Communication

B. Distribution

C. Marketing Myopia

D. Retailing

Ans: B

4. Selling success can be achieved more by:

 A. Product Knowledge
B. Competitor Knowledge
C. Customer Knowledge
D. Communication Skills

Ans: D

5. Which stage of Product Life Cycle is most profitable

A. Introduction

B. Growth

C. Maturity

D. Decline

Ans: D

6. Relationship marketing (CRM) refers to maintaing customer relations with:

A. All the customers

B. Select customers

C. Both of the above

D. None of the above

Ans: C

7. In Services Markeing mix, which P is not included

A. People

B. Profit

C. Process

D. Physical evidence

Ans: A

8. The following is not a marketing concept:

 A. Production concept

B. Product concept

C. Profit concept

D. Marketing concept

Ans: C

OPERATIONS MANAGEMENT QUESTIONS

1. _______is to convert a set of inputs into a set of desired outputs.

A. Production system

B. Conversion sub system

C. Inventory sub system

D. Control sub system

Ans:A

2. Production system model comprises of _______.

A. Production system

B. Conversion sub system

C. Control sub system

D. All of the above

Ans:D

3. ______ are required to make a series of decisions in the production function.

A. Personnel managers

B. Marketing managers
C. HR managers

D. Operation managers

Ans:D

4. The production scheduling is simpler and high volume of output and high labour
efficiency are achieved in the case of

(A) Product layout

(B) Process layout

(C) Fixed position layout

(D) A combination of line and process layout

Ans:A

5. Production planning involves forward thinking regarding remedial action in case of any
failure.

A. Production control

B. Production Audit

C. Production Planning

D. Production Execution

Ans:C

6. ______ is concerned with determining the order in which jobs are processed.

A. Routing

B. Scheduling

C. Loading

D. Sequencing

Ans:D

7. ______ is about analysis and determine of the time required to perform each operation.

A. Routing
B. Scheduling

C. Loading

D. Sequencing

Ans:B

8. Manufacturing operations or processes convert inputs into ______ outputs

A. Tangible

B. Intangible

C. Inseparable.

D. Perishable

Ans:A

9. ______ involve joining of component or peace parts to produce a single component

A. Forming processes

B. Machining processes

C. Assembly processes

D. Mulching processes

Ans:C

10. ______, operating and control decisions are the three categories of decisions made by
operations managers.

A. Planning

B. Strategic

C. Inventory

D. Logistical

Ans:B
 MANAGEMENT INFORMATION SYSTEM QUESTIONS

1. In an information system which one is not a technology driver for an information system?
A. knowledge asset management
B. networks and the Internet
C. object technologies
D. enterprise applications

Ans:A

2. In a formal system development process which of the following

A. statement of the system users’ business requirements
B. business problem statement
C. software and technical hardware solution for the business problem
D. Specification and technical blueprints for a solution that fulfills the business
requirements

Ans:C
3. Who have concerned with tactical (short-term) operational problems and decision
making ?
A. Supervisors
B. mobile managers
C. middle managers
D. executive managers
Ans:C
4. Management information systems (MIS)
A. Development and share documents that support day-today office activities.
B. process business transactions (e.g., time cards, payments, orders, ecapture and
reproduce the knowledge of an expert problem solver
C. use the transaction data to produce information needed by managers to run the business
D. none of the above
Ans:B
5. short form of AI
A.Artificial information
B. Artificial intelligence
C. Artificial integration
D. None of the above
Ans:A
 6. What is the primary outcome of web self-services that is offered by the bank for
customers?
A. reduces costs.
B. manages risks.
C. adds value.
D. creates a new opportunity.
Ans:A
7. ._______ represented an information flow diagram?
A.Source
B. Entity
C. Attribute
D. ProcesS
Ans:D

8. .________ not a typical business function?

A. Manufacturing
B. Sales
C. Service
D. Benefits and Compensation

HR QUESTIONS

Q-1 Compliances of Companies/Corporate are handled by:

a. HR only.
b. HR/Admin or Compliance Team.
c. Admin Only.
d. None of the above.

Ans:B

Q-2 Payroll is one of the main functions of:

a. Finance Dept.
b. Accounts Dept.
c. HR Dept.
d. Admin Dept.
Ans:B

Q-3 Training and Development are the core functions of:

a. Operations Dept.
b. Admin Dept.
c. Management’s Role.
d. HR Dept.

Ans:C

Q-4 Employees Appraisals are done by:

a. HR Managers.
b. Finance Managers.
c. Line/Dept Heads in Consultation with HR
d. Senior Managers.

Ans:A

Q-5 Employee engagement is the core function of:

a. HR only.
b. Dept Heads.
c. HR Dept and Heads.
d. None of the above.

Ans:B

Q-6 Induction Training of Employees is organized by:

a. Dept Head.
b. HR in Consultation with Dept Heads.
c. By the Reporting Manager.
d. By Senior Managers.

Ans:C

Q-7. Employees Verification is initiated by:

a. Admin Dept.
b. Respective Dept Head.
c. HR Dept.
d. None of the above.

Ans:B
Q-8 Why is Exit Interview of Employees is useful to the Companies?

a. To do a formality.
b. To check why employee is leaving the Company.
c. To gain valuable feedback from the employee about the Company.
d. To prevent employees leaving the Company.

Ans:B

Q-9 Health and Group Insurance Schemes of the Employees are done by;

a. Finance Dept.
b. Admin Dept.
c. HR Dept.
d. Senior Management.

Ans:A

Q-10 Fill in the blank by selecting one word from the options given below.

HR is an important…….between Employees and the Employers.

a. Connection.
b. Link.
c. Appointment.
d. Face.

Ans:C

1. This decision relates to how the firm’s funds are invested in different assets,

(a) Investment decision

(b) Financing decision

(c) Dividend decision

(d) None of the above

Ans:A

2. These decisions affect the liquidity as well as profitability of a business.

(a) Capital budgeting decision

(b) Financing decision

(c) Working capital decision

(d) Dividend decision

Ans:C

3. This decision is about the quantum of finance to be raised from various long-term

sources.

(a) Investment decision

(b) Financing decision

(c) Dividend decision

(d) Capital budgeting decision

Ans:B

4. This decision determines the overall cost of capital and the financial risk of the

enterprise,

(a) Dividend decision

(b) Capital budgeting decision

(c) Investment decision

(d) Financing decision

Ans:B

5. Name the financial decision which relates to disposal of profits.

(a) Investment decision

(b) Financing decision

(c) Dividend decision

(d) Capital budgeting decision

Ans:C

6. Lalit, an experienced stock broker advised his client Prabhu to invest in the shares of

Blue Angel Limited, as the company has declared high dividends since an increase in

dividend is perceived as a good news and stock prices react positively to it. Identify the

related factor of dividend decision being described in the above lines.

(a) Tax Rate

(b) Growth prospects

(c) Stock market reactions
(d) Access to capital markets
Ans:C

7. Which of the following is not a part of owners’ funds?

(a) Equity shares
(b) Reserves and surplus
(c) Debentures
(d) Preference shares
Ans:C

8. Which of the following statements is not true?

(a) The cost of debt is higher than cost of equity.
(b) The lender’s risk is lower then equity shareholder’s risk.
(c) The interest paid on debt is treated as a tax deductible expense.
(d) None of the above
Ans:A

9. Which of the following statements is not true with regard to use of fixed capital?
(a) It affects the long term growth of the business.
(b) Large amount of funds are involved.
(c) The business risk involved is low.
(d) The investment decisions are irreversible.
Ans:C

10. The working capital requirement of a business is not likely to be low when
(a) The scale of the business operation is small
(b) When the growth prospects of the business are high
(c) When the raw material is easily available
(d) when the rate of inflation is low
Ans:B