Case: - H&M Invests in Supply Chain As Fashion Rivalry Intensifies
Case: - H&M Invests in Supply Chain As Fashion Rivalry Intensifies
Case: - H&M Invests in Supply Chain As Fashion Rivalry Intensifies
H&M, the world’s second-biggest fashion company, said conditions remained very tough in key
European markets and in the United States, with shopping behavior and expectations changing
rapidly.
Earnings were dented by weaker than expected sales growth and bigger mark-downs and H&M
shares fell 5 percent.
After years of hectic expansion across the world, the Swedish company's profitability has
faltered as Inditex, Fast Retailing's 9983.T Uniqlo and online specialists such as
ASOS ASOS.L gain an edge in "fast fashion". By turning over more new styles each year and
having production closer to customers, they can quickly boost supplies of best-selling items.
H&M’s supply chain lead times are around double those of Inditex, according to a report this
month by Goldman Sachs, which recommended that investors “sell” H&M shares.
H&M Chief Executive Karl-Johan Persson conceded that the company’s supply chain practices
had remained the same while the world had changed. H&M would “definitely” move some
production closer to end-markets while keeping an eye on profitability.
“Some is about moving to Europe as well, it could be Turkey or other countries in Europe, in
order to get faster deliveries to Europe,” he said. The company would also seek more flexibility
with suppliers so it needs lower inventories and boost spending to make the supply chain more
flexible.
DILEMMA
H&M has seen competition and price pressure in its budget ranges increase from rivals such as
Britain's Primark ABF.L, which recently entered H&M's biggest market Germany.
H&M is also branching out to reach a broader customer base and cut exposure to the budget
segment. On Thursday it announced a new chain of stores, ARKET, with a slightly higher price
range than its core budget H&M brand.
The new chain would also sell brands made by third parties.
But H&M has a dilemma -- the need to compete on price means four fifths of its production is in
Asia, far more than Inditex which sources around half its products from countries close to its
main markets, allowing it to react faster to sales trends.
More of Inditex’s clothes are ordered, produced and delivered in-season, on demand, from
nearby factories within weeks so it can capitalize on the constantly shifting preferences of young,
fashion-conscious shoppers.
H&M’s further-flung supply base could also leave it more exposed to trade disruption from
protectionist moves such as Britain’s decision to leave the European Union and the election of
U.S. President Donald Trump.
“While we don’t know if imports or exports will change for either, or other, countries at this
point, if they do create significant impacts, that could change the dynamics of production for
many retailers in the long term,” said Kantar Retail consultant Tiffany Hogan.
Large markdowns in stores last year hit sales and highlighted shortcomings in design and supply
planning. Thursday’s results further underscored the need for H&M to become more responsive
to consumer tastes.
Societe Generale analyst Anne Critchlow said H&M’s gross margin -- its most basic measure of
profitability -- was higher than expected in its financial quarter that runs from December to
February.
But she said March sales, which rose 7 percent on a constant currency basis, looked
disappointing, “even taking into account the later Easter this year”.
She highlighted a 30 percent increase in inventory compared to a year earlier and the company
warned of a risk of increased mark-downs impacting its gross margin if that stock-in-trade is not
sold down over the months ahead.
Quarterly pretax profit fell to 3.21 billion crowns ($362 million) from 3.33 billion a year-earlier,
above a mean forecast for 2.87 billion in a Reuters poll of analysts, helped by cost controls and
currency translation effects.
STOCK CHECKING
H&M shares have lost a third of their value since reaching an all-time high two years ago. In
January, H&M was dethroned by financial services company Nordea NDA.ST as Sweden's most
valuable listed company.
Overhauling H&M’s supply chain model to mirror that of Inditex could be a major logistical
challenge and incompatible with H&M’s lower-than-Zara price point as production in Europe is
more costly than in Asia.
H&M managers are focusing much of their energy on warehouse automation, meta-data analysis
and RFID clothes tagging so staff can know where clothes are and move quicker to address
shortages or oversupply.
It aims to get RFID tagging, which allows stock checks in less than a sixth of the time it used to
take, up and running next year. Inditex already uses it across its Zara operations.
“I think it’s more important that H&M keep tabs on their shopper and be able to deliver strong
assortments via shopper data and analysis,” said Kantar Retail’s Hogan.
“H&M need to make sure they’re innovating ahead of the curve, not just to catch up,” she added
Source: https://www.reuters.com/article/us-h-m-results-idUSKBN1710PM
Question No.01. What do you think are the complexities and challenges associated with
Answer
The fashion and clothing sector is surrounded by a high degree of demand uncertainties, which
has an impact on the fashion supply chain. Brands in the fashion and clothing sector are being
pushed to listen to their customers as a result of globalization and numerous new entrants, as
well as competition. It's more crucial than ever to understand what hits with customers and to
respond quickly by meeting their demands without causing any delays in the fashion supply
chain. It's even more difficult to foresee the market and, as a result, forecast the needed raw
materials and supplies at the earliest possible moment, with ever-changing trends that lead to
changes in customer needs. The movement of resources, and hence the manufacturing lines, is
slowed by unpredictability. A supply chain problem is anything that halts or delays the flow of
materials and apparel goods, or even the forecasting process. It might be an issue with raw
material inventory, or it could be increasing tariffs in the countries where company factory,
warehouse, and suppliers are located. These supply chain issues may have a significant influence
Supply chain models must be established for short lead time supply chain.
The majority of today's fashion brands do not own any manufacturing facilities. At any given
moment, certain brands may deal with thousands of manufacturers. These factories may be
located all over the world, and the clothes they produce frequently cross national borders.
Furthermore, after a product is ready, a brand may put an order with one supplier, who then
distributes the order and subcontracts the work to several manufacturers. This occurs often in
delays. As a result, transporting materials and final products has a high cost. When expenses
and delays in receiving items from one supplier are combined together, clients may receive
products with significant delays, severely impacting the customer experience. During the
festive season, long delays can have a severe impact on company. During the festive season,
This element must be carefully considered by logistics providers at every stage of the supply
chain. There are various techniques to avoid thefts, losses, and damages at the warehouse.
On-time Deliveries
Meeting the demands of the “fashion on demand” purchasing age would necessitate significant
adjustments to the fashion and clothing industry' present business structures, particularly the
supply chain. Most fashion retailers and clothing firms are pushing their suppliers to have a
faster speed to market to reduce the risk of a fashion or trend miss. If the supply chain fails to
deliver on time, or if products are constantly out of stock, or if product quality is poor, the
brand's reputation suffers, and customers may shop elsewhere, resulting in strong criticism.
Technology
A rise in connected devices and solutions inside the fashion supply chain, as a result of various
new technology adoptions, can lead to an oversupply of data and future regulatory issues in data
management.
Digitalization
Digitalization is regarded as the third-largest challenge that fashion companies face. It is also one
of the most important efforts if a fashion retail company wishes to remain relevant in the
industry. Instead of falling behind, shippers and their supply chain partners must incorporate
fluid, digitalized supply chain automation processes that disrupt current operations and lay the
foundation for the future. Improved forecast accuracy, enhancing transportation performance,
improving product monitoring and traceability, and evaluating product returns are the supply
chain use cases with the most potential for analytics growth.
Logistics
The textile, clothing, and garments business is regarded as a time-sensitive industry in terms of
logistics. Irregularities in delivering items to a certain location on time might result in lower (or
no) revenues for the textile owner. Furthermore, clothing collections change quickly: their
lifetime is limited (as perishable items), and their commercialization is marked by significant
seasonal peaks. Textile logistics, in this sense, is distinguished by limited inventories and quick
delivery periods.
E-commerce
With the emergence of ecommerce business, E-commerce advancements have emphasised time-
sensitive logistics requirements, such as next-day delivery, as well as the ability to handle a huge
volume of returns and provide the ability for manufacturers and dealers to verify the location of
Without a doubt, the fashion industry's fast-changing and glamorous image to consumers
and the rest of society is highly attractive. Nonetheless, it is primarily possible that the
reason supply chain experts face major problems. One such difficulty is marking down
slow-moving products at the end of the season, an example that exemplifies the
reasoning behind a number of critical business decisions such as system design and
inventory position.
Depending on the business and its location, one item may shift quicker or slower. Slow-
moving inventory is usually sold at a deep discount during clearance seasons, or moved
through an external, online, or corporate outlet store. It might have been sold at full price
if it had been found at the right retailer at the right moment. As a result, businesses are
increasingly choosing for simpler supply chain networks that allow them to simply and
rapidly restock and rotate goods to retailers in response to local market trends.
It would be ideal if you could just have one global inventory location. However, for most
firms, this is not a viable choice. Only one firm, Inditex (Zara), has so far been able to
make efficient global deliveries from central distribution centers in Spain to retailers
worldwide with such speed and efficiency. For example: Size may often be a speed
enabler since large quantities, such as Inditex's 800 million garments per year, allow for
lower airfreight costs and the ability to move production between suppliers, which is not
Companies have chosen to locate inventory locally in order to assure quick deliveries
and order lead times of no more than three days to shops. Companies that have adopted
this method generally operate with networks that include up to three or four worldwide
References
(Sandra et.al 2014), Clothing Industry: Main Challenges in the Supply Chain
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Question.No.02. “H&M need to make sure they’re innovating ahead of the curve, not just
to catch up”. What are the major supply chain and operations overhauls that H&M is
working on? Share your opinion on its effectiveness and justify using relevant reasoning.
Answer
H&M is ranked third on Gartner's Supply Chain Top 15 list. The organization's reliance on
effective and integrated retail inventory management systems in the key components of its
supply chain has resulted in significant success in stock control management and a well-deserved
position on the Gartner list. Design: A combination of modern and classic designs is featured in
this collection. The supply chain operations and its effectiveness that H&M have implemented
are as follows:
strategically located near suppliers. Production offices are responsible for the following tasks:
Act as a bridge among designers and suppliers, using information from both to select
vendors that are more efficient and convenient for a given product.
Perform quality and safety testing while also monitoring the environmental consequences
stronger connection with them, allowing the firm to minimize lead times.
Managing risk by acquiring raw materials on a continuous basis throughout the year.
Logistics
The majority of produced articles leaves the plant and is sent to logistics hubs, from where they
are transferred to retailers in the surrounding region. While there are no regional restocking
H&M, which has a very complex supply chain, uses a very well developed IT system that
development, which is important because the fashion giant does not own any of their
Each store is linked to corporate logistics and H&M warehouses via common inventory
The head office analyses sales trends from each outlet and uses this knowledge to make
To track consumer patterns, H&M employs a centralized IT system. This provides them a
lead times.
Distribution of H&M
Garments are delivered to one of the many distribution channels situated in various sales
markets, where they are unpacked and allocated before being distributed to outlets. These
distribution networks serve as a central for supplying retail outlets in an area comprised
Despite the fact that logistics can be difficult in the fashion business, H&M emphasizes green
transportation as a fundamental value. In Asia, products are primarily carried by ocean, but
goods from Europe are mostly transported by rail rather than road, as H&M seeks to increase the
percentage of distribution movements by rail over road in Europe. Air is only utilized in extreme
Outsourcing Motives
Cost Control
Because the firm does not own any plants, it saves money on plant, building, and
equipment setup expenses, and it benefits from labour arbitrage and inexpensive raw
materials.
The fashion business is dynamic, which the firm may take advantage of by altering
Every year, H&M launches two main collections: spring and autumn. Many sub
collections exist between each season, allowing H&M to alter its inventory on a regular
basis. The primary collections include of traditional long-lead products, while the sub-
The reason for H&M's ability to act swiftly is its network of 20-30 operational offices
Strategically located near suppliers. These offices collaborate with the buyers in Sweden
as well as the manufacturing. Facilities, they evaluate samples, inspect quality, and
References
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Question.NO.03. Compare Zara and H&M’s supply chain capabilities. Which do you think
is superior in meeting market requirements and is more sustainable? Justify your answer
Answer
H&M ZARA
The Swedish firm reported a 3 percentage drop Zara, on the other hand, recorded a 14 percent
in first-quarter net profit from the previous increase in net profit for the fourth quarter of
aspects of its supply chain in order to be closer allows it to react to changing sales patterns and
to the nations where its products are marketed. reduced production-to-sales time.
Zara prioritizes their response and rapidity to the newest fashion trends. The reason for
competitive edge of ZARA is its supply chain management system. Zara manufactures
around 450 million products every year. Because of the frequent, small batch deliveries
that happen with clockwork accuracy twice a week to retailers all over the world, it
remains so efficient despite the massive volume that flows through its supply chain.
Zara produces and supplies items in small batches through vertical integration. The firm
Zara can ship more often and in smaller quantities due to quick in-season turnaround
from production facilities near Zara's distribution headquarters in Spain. Little harm is
done if Zara's quickly created design in an attempt to pursue the newest trend does not
sell well.
Zara's just in time manufacturing strategy has assisted it in lowering inventory in its
achieving quick turnover by creating goods in small quantities. Zara, the retailing giant,
produces attractive and trendy clothes suited to various preferences through a disciplined
Zara produces a substantial portion of its products in-house and ensures that its factories
reserve 85 percent of their capacity for in-season changes. It enables Zara to be flexible in
terms of the frequency, quantity, and variety of new merchandise launched. The firm
relies on advanced fabric cutting, sourcing, and sewing capabilities located closer to its
Zara also has additional capacity on hand to meet fluctuating demand. This results in
more regular shipments and more consumer visits to the stores, providing an atmosphere
of opportunity.
Zara's key to success is centralization. They make decisions in a very organized manner.
It follows a consistent, deep, and rapid rhythm centered on order fulfillment to retailers.
Zara's outlets generally put in two orders every week on particular days and times. Trucks
leave at certain times, and goods arrive at specific times in stores. Garments are already
marked and priced when they arrive at their destination. As a consequence of this well-
defined pattern, every member of the team (from design through procurement,
manufacturing, distribution, and retail) understands the chronology and how their actions
systems in the key components of its supply chain has resulted in stock control
management success. A staff of around 100 pattern makers and 160 in-house designers
work with merchandisers in our production offices to design, plan, and acquire
collections from the buying office in Stockholm, Sweden. Every year, H&M releases one
collection in the spring and one in the fall. To increase market share quicker while
remaining flexible in the eyes of the client, the firm has two design procedures: long-term
H&M outsources all of its manufacturing and does not own any factories. Merchandise
with shorter lead times is manufactured in Europe, whereas those with lengthier lead
It is critical to order the goods at the appropriate time in order to get the best pricing,
H&M manufactures 80 percent of its inventory in advance, with the remaining 20 percent
With advance orders for clothing such as children's wear and essentials, lead times range
from a few weeks to six months, while fashionable items based on current trends that
The majority of manufactured articles leaves the factory and is sent to logistics hubs,
If I talk about the superiority in terms of responding the market requirements both firms are
possessing various supply chain attributes that might be differ from one another but are superior
so we can’t deny the supply chain tactics of one firm over other. Some of the superior and
A key common concept among the firms is a thorough awareness of their consumers'
needs and expectations. ZARA and H&M have created frameworks to help them
determine their preferences. Zara's competitive edge is based on its ability to respond to
consumer requests, whereas H&M is recognized for its focus on researching and
Zara's success is dependent on its supply chain and cost leadership. It has a unique supply
chain that allows it to deliver items in real time and respond to current fashion trends.
H&M's fashion cycles are longer than Zara's, yet it still responds to changing trends. Zara
Zara also maintains close ties with suppliers, which enables reduced raw material pricing
H&M puts a focus on building long-term relations with its suppliers. Trust, openness, and
integrity are essential. Important in supplier relationships the emphasis is also on supplier
growth and sustainability. Similarly to H&M As the company has grown worldwide, it
items in near real time. H&M takes a hybrid strategy that combines the Uniqlo and Zara
Fast fashion merchants like Zara and H&M keep their merchandise moving with current
trends and a balanced inventory to minimize inventory losses and maximize revenues.
Quick response supply chains enable retailers such as Zara and H&M to move their items
from design to distribution in a timely manner. Such an effective and efficient rapid
response approach allows these merchants to prevent stock outs and assures constant
rotation of the latest goods for consumers, which increases shop visits and full price sales.
References
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Question.No.04. how has Covid-19 impacted the fashion industry and its Supply Chain?
Produce a detailed discussion on how businesses can prepare themselves to minimize the
Answer
The corona virus outbreak caused a 3percent reduction in worldwide trade values in the first
quarter of 2020. COVID-19 might cause the worst economic crisis since World War II,
Industries with more international operations (especially those that rely on Chinese inputs for
manufacturing) were most vulnerable to the first supply chain disruption caused by COVID-19.
This was true for precise instruments, machines, automobiles, and communication devices.
The fashion companies are facing severe challenges. Indeed, as a result of COVID-19, customers
all around the world are no longer in need of new items. This industry is recognized by a
China is considered to be an important center of a significant textile centre and worldwide value
chains in clothes. Because of cheap labor costs, these two innovations led to a shift in garment
manufacture and sourcing (by multinational retailers and producers) to China and other Asian
nations. As wages in China steadily rose and Chinese plants shifted to create higher-value items,
nations with lower wage costs, such as Bangladesh, Pakistan, and Vietnam, began inviting
materials across many nations. Other nations, in addition to China, play a vital role as key hubs
closures across the world. For the time being, European and American retailers, the
sector's two destination markets, are still cancelling orders. Order cancellations are a
The development of the local epidemic situation in major sourcing nations has had an
influence on labor availability and production, as well as the multimodal logistics that
Observable changes in ocean transport networks as a result of the pandemic include, for
example, a drop in service frequency (blank sailings and idle fleet) and changes in route,
notably affecting Asia-Northern Europe services, an important axis in the trade of fashion
products. In these uncertain times, the fashion sector is definitely under pressure.
Building resilience may need different demands and tactics depending on the role that
Prospects appear especially hopeless for low-cost sourcing countries that rely heavily on
textile and garment exports for revenue, while also dealing with the challenge of limited
financial resources and less developed health systems and social safety nets to deal with
Due to covid-19, a decline in demand has resulted in brands and retailers breaking
The worldwide demand for clothes has collapsed as a result of the crisis. During this
period of extremely low demand, a number of brands and retailers are using their
influence over suppliers and employees in the global garment industry by cancelling
orders for items (even those already in progress or manufactured), postponing payment
Bangladesh alone have been furloughed without pay after western brands cancelled $2.8
https://www.fibre2fashion.com/industry-article/8771/what-covid-19-has-done-to-the-
fashion-supply-chain
According to recent claims, fashion retailer H&M has announced the closure of 45 stores
in China. Other big retailers, including Gap, Uniqlo, Hugo Boss, Ralph Lauren, Nike,
Levi Strauss, and Adidas, have officially announced the closing of various shops in China
USA and EU are considered to be the major importers of apparels. Due to Covid-19 US
In my opinion, businesses can prepare themselves to minimize the impact of future supply
improve them after the epidemic for the benefit of customers and society as a whole. First
and foremost, protecting the safety and security of the workers is a top issue for
manufacturers and merchants right now. Second, thorough research and analysis of consumer
behavior during this pandemic is needed, because it will give businesses with a smart method
of doing business. to ensure the long-term viability of their companies. Experts believe that
this unusual period of inactivity will not only provide consumers with important perspective
on the priority of various commodities in their life, but will also result in changes in their
Transparency at all stages of supply chain management, diversification of key resources, lean
supply, total cost ownership, and authenticity in customer retention would aid in the recovery
from the financial crisis as well as the reconstruction of supply chain management.
Industries should collaborate to strike a balance between upgrading the old supply chain and
dealing with the rapid changes in business. They should also concentrate on building a data-
driven and technology-based digital supply chain in order to avoid unnecessary supply chain
interruption.
To reconstruct the supply chain system, new sourcing, production, and distribution methods
nation should establish a just-in-time and lean textile and clothing manufacturing and
delivery infrastructure.
Retain existing orders with suppliers - All companies should agree to accept and pay for
items that have been created and are still being manufactured. H&M, PVH, Target, M&S,
and other leading companies have made the right choice and demonstrated that it is feasible;
Cooperate with suppliers to reduce COVID-19 risks while respecting labour rights – Support
contributions and assistance in ensuring workers receive sick pay, wages during periods of
suspension, and severance pay during layoffs; and assist suppliers in developing plans to
References
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