Wireless VDSL

Modem Router
Model #: V1000H

User Manual
Ver 1.0

Solutions for the Digital Life™

Table of Contents
Introduction 1
Minimum System Requirements 1
Features 1
Getting to Know the Modem Router 3
Getting Started With the Modem Router 7
Accessing the Home Screen 7
Host Screen 10
Configuring Wireless Settings 13
Accessing Wireless Settings 13
Basic Settings 16
Wireless Security 18
Radio Setup 20
SSID Setup 22
Wireless MAC Authentication 23
WPS 24
WMM 25
802.1x 26
Configuring the Modem Router’s Utilities 27
Accessing Utilities 27
Rebooting the Modem Router 29
Restoring Factory Default Settings 29
Upgrade Firmware 31
Ping Test 32
Traceroute 33
Web Activity Log 34
Time Zone 34
ConfiguringAdvanced Setup 36
Accessing Advanced Setup Options 36
Services Blocking 39
Website Blocking 40
Scheduling Access 41
Broadband Settings 43
WAN IP Address 44
LAN IP and DHCP Settings 46
WAN VLAN 48
HPNA Settings 49

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 Table of Contents

QoS Settings 50
Remote GUI 52
Remote Telnet 53
Dynamic Routing 54
Static Routing 55
Admin Password 56
Port Forwarding 57
Applications 58
DMZ Hosting 60
Firewall 61
NAT 62
UPnP 62
Viewing the Modem Router’s Status 63
Accessing Wireless Settings 63
Connection Status 65
WAN Status 66
WAN Ethernet Status 67
Routing Table 68
Firewall Status 68
NAT Table 69
Wireless Status 69
Modem Utilization 70
LAN Status 71
Specifications 72
General 72
Wireless Operating Range 73
LED Indicators 73
Environmental 73
Notices 74
Regulatory Compliance Notices 74
Modifications 74
GPL (General Public License) 75
Limited Warranty 76

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Introduction
1
Thank you for choosing the Actiontec Wireless VDSL Modem Router. With its
powerful wireless N radio, gigabit Ethernet switch, and WAN port, as well as its
dual-core processor and support for HPNA, the Modem Router will propel you to
new speeds as you traverse the Internet. We are sure the Modem Router will pro-
vide you with years of hassle-free performance.

Minimum System Requirements

• Active ADSL2+ service

• Computer with an 10 Mbps or 10/100/1000 Mbps Ethernet connection

• Microsoft Windows 2000, XP, Vista; Mac OS 7.1+, 8.0+, 9.0+, OS X+

• Internet Explorer (7.0 or higher), Firefox, Safari web browsers

• TCP/IP network protocol installed on each computer

Features
• Gigabit Ethernet (WAN and LAN)

• VDSL 2 access technology (backward compatible to ASDL2+/ASDL2)

• HPNA coax support

• Optional Java Virtual Machine and Java Runtime software

• TR-069 support with remote management

• TR-064 local management

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 Wireless VDSL Modem Router

• 64-, 128-, and 256-bit WEP/WPA/WPA2 wireless LAN security

• IEEE 802.3 Ethernet standard compliance

• Four 10/100/1000 Base-T Ethernet ports (LAN)

• One 10/100/1000 Base-T Ethernet ports (WAN)

• DHCP server option

• MAC address cloning

• QoS support, including diffserv and random early detection

• PPPoE support

• External Radius support

• Web-based configuration support

• FTP firmware upgradeable

• Web download support

• 802.11b/g/n support

• WPS support

• Advanced firewall

• ALG

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 Chapter 1 Introduction

Getting to Know the Modem Router

This section contains a quick description of the Modem Router’s lights, ports, etc.
The Modem Router has several indicator lights (LEDs) and a button on its front
panel, and a series of ports and switches on its rear panel.

Front Panel
The front panel of the Modem Router features 11 LEDs: Power, DSL, Internet,
WAN Ethernet, Internet, Ethernet (4), HPNA, USB, Wireless and WPS Push
Button.

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 Wireless VDSL Modem Router

Power
The Power LED displays the Modem Router’s current status. If the Power LED
glows steadily green, the Modem Router is receiving power and fully operational.
When the Power LED is rapidly flashing, the Modem Router is initializing. If the
Power LED is glows red when the Power cord is plugged in, the Modem Router
has suffered a critical error and technical support should be contacted. If the
Power LED is flashing red, the Modem Router is performing a firmware update.

DSL
The DSL LED illuminates when the Modem Router is connected to an xDSL line.
If the DSL LED is flashing, the Modem Router is in training for DSL service.

WAN Ethernet
When the WAN Ethernet LED glows steadily, the Modem Router is connected
to an Ethernet WAN. When it flashes, it signifies that data traffic is traveling
across the connection.

Internet
When the Internet LED glows steadily, the Modem Router is connected to the
DSL provider. When it flashes, data traffic is passing across the Modem Router.

LAN Ethernet
The LAN Ethernet LEDs illuminate when the Modem Router is connected to
another device via one of its LAN Ethernet ports. When one of the LAN Ethernet
LEDs flashes, data traffic is passing across the corresponding connection.

HPNA
The HPNA LED illuminates when the Modem Router is connected to another
device via its HPNA port. When it flashes, data traffic is passing across
the connection.

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 Chapter 1 Introduction

USB
The USB LED illuminates when a USB device is connected via the Modem
Router’s USB port. This port is not currently operational, but may be enabled in
a future firmware update.

Wireless
The Wireless LED illuminates when the Modem Router is connected wirelessly,
assuming the Modem Router’s Wireless feature is turned on.

WPS Button
The WPS button activates WPS (WiFi Protected Setup) on the Modem Router.
To use WPS, press the WPS button on the Modem Router, then, within two
minutes, press the WPS button on a device you wish to connect to the Modem
Router’s wireless network. The device will automatically join the Modem
Router’s wireless network. Repeat for other wireless devices.

Rear Panel
The rear panel of the Modem Router features 8 ports (Line, HPNA, LAN Ethernet,
WAN Ethernet, USB, and Power), as well as a Reset switches.

USB
WAN

LAN
HPNA
r
Reset Powe
Line 1
2
3
4

Coaxial Cable Power Adapter Ethernet Cable Ethernet Cable USB Cable
(from Coax Port (from Power Port (from LAN Ethernet Port (from WAN Port (from USB Port
to Set Top Box) to Wall Outlet) to Computer/Device) to ISP Connection) to Device)

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 Wireless VDSL Modem Router

Line Port
The Line port is used to connect the Modem Router to a telephone line connection.

HPNA Port
The HPNA port is used to connect the Modem Router to an HPNA connection
via coaxial cable.

LAN Ethernet Ports (4)

The LAN Ethernet ports are used to connect computers to the Modem Router
via Ethernet cable. The Ethernet ports are 10/100/1000 Mbps auto-sensing ports,
and either a straight-through or crossover Ethernet cable can be used when con-
necting to the ports.

WAN Ethernet Port

The WAN Ethernet port is used to connect the Modem Router to a WAN via an
Ethernet cable.

USB Port
The USB port is used to connect the Modem Router to a USB device. This port is
not yet active; it may be activated in a future firmware update.

Reset Switch
Depressing the Reset switch for one second will restore the Modem Router’s
factory default settings. To reset the Modem Router, depress and hold the Reset
switch for approximately ten seconds. The reset process will start after releasing
the switch.

Power Port
The Power port is used to connect the Power cord to the Modem Router.

WARNING! Do not unplug the Power cord from the Modem Router
during the reset process. Doing so may result in permanent damage to
the Modem Router.

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Getting Started With
the Modem Router 2
This chapter gives an overview of how to get started with the Modem Router,
including describing the Modem Router’s Home screen and setting up the Modem
Router through the Quick Start screens.

Accessing the Home Screen

To access the Wireless screens:

1. Open a Web browser. In the Address text box, type:

http://192.168.0.1
then press Enter on the keyboard.

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 Wireless VDSL Modem Router

2. The Modem Router’s host screen appears. Click Manual Setup.

3. The Quick Setup screen appears, with a row of large icons across the top of the
screen. Click Homepage.

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 Chapter 2 Getting Started

4. The Modem Router’s Home screen appears.

Icon Bar
At the top of the Home screen is the Icon Bar. Here, you can quickly access the
other four main sections of the Modem Router’s firmware by clicking on the appro-
priate icon: Status; Quick Setup, Wireless Setup; Utilities; and Advanced Setup.
Clicking the Home icon in any other firmware screen generates the Home screen.

Internet Services
On the right side of the screen is the Internet Services menu, where there is a series
of four Actiontec links (Actiontec, Actiontec Store, Actiontec How To Zone, and
Actiontec Support) that can help you get the most out of the Modem Router.

Home Network Map

The Home Network map on the Home screen is a graphical representation of the
Modem Router’s network, including how it is connected to the ISP, all devices con-
nected to it through its networks, and the state of the firewall.

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 Wireless VDSL Modem Router

Host Screen
The Modem Router’s Host screen is the first one you will see when connecting to
the Modem Router. It contains four options: Auto Configure Your Modem, From
Provider List Setup Option, Manual Setup, and Log into My Device.

Auto Configure Your Modem

Selecting this option generates a procedure wizard that guides you through auto-
matically connecting the Modem Router with your ISP.

From Provider List Setup Option

Selecting this option generates a procedure wizard that guides you through con-
necting the Modem Router with an ISP that appears on the list that appears. Only
ADSL customers can access this option.

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 Chapter 2 Getting Started

Manual Setup
Selecting this option takes you to the Quick Setup screen. To perform a quick setup:

1. In the first Quick Setup screen, follow the onscreen instructions, then click Next.

2. Another Quick Setup screen appears. Select the WAN interface you are using
from the WAN Interface drop-down list.

3. Select the protocol used by your ISP by clicking in the appropriate radio but-
ton. If PPPoE or PPPoA was selected, enter the PPP username and password in
the text boxes that appear.

4. Click Apply to save your changes.

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 Wireless VDSL Modem Router

Log Into My Device

Selecting this option generates a screen asking for your username and password.
After entering them correctly, the Home screen appears, where you can access the
Modem Router’s graphical user interface.

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Configuring
Wireless Settings 3
This chapter explains the options provided in the Wireless section of the Modem
Router’s firmware, including setting up wireless security and WPS.

Accessing Wireless Settings

To access the Wireless screens:

1. Open a Web browser. In the Address text box, type:

http://192.168.0.1
then press Enter on the keyboard.

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 Wireless VDSL Modem Router

2. The Modem Router’s host screen appears. Click Manual Setup.

3. The Quick Setup screen appears, with a row of large icons across the top of the
screen. Click Wireless Setup.

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 Chapter 3 Wireless Settings

4. The Wireless Setup screen appears, with list of options on the left side of
the screen.

The rest of this chapter explains the options found in the menu on the left side of
every wireless settings screen.

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 Wireless VDSL Modem Router

Basic Settings
Click Basic Settings from any Wireless screen to generate the Basic Settings
screen. This screen displays step-by-step instructions to set up a secure wireless
network with the Modem Router.

To configure the basic wireless settings of the Modem Router:

1. Enable the wireless radio of the Modem Router by clicking in the Enable radio
button to activate it.

2. If needed, change the name of the Modem Router’s wireless network by enter-
ing a new one in the Network Name text box. Otherwise, you can use the one
that is already entered the the text box. You should write this name down, so
that you can refer back to it later, when connecting other wireless devices (such
as smartphones or laptop computers) to the Modem Router’s wireless network.

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 Chapter 3 Wireless Settings

3. If needed, change the channel on which the Modem Router’s wireless network
will operate once it is activated. In the U.S., wireless networks can operation on
channels 1 through 11. If your network is not working properly because of out-
side interference, you can change it to another channel here. Also, if you select
the Auto Detect option, the Modem Router will automatically select a channel.

4. Activate wireless security by clicking in the radio button next to WPA/WPA2.

This type of wireless security is the recommended choice, and will secure the
Modem Router’s wireless network against outside intruders who try to gain
access to the wireless network without your knowledge.

5. Enter a pre-shared key (PSK) in the text box next to Pre-Shared Key (PSK) for
Home Network. A PSK is the password that other wireless devices will need to
join the Modem Router’s wireless network. It must be at least 8 characters long,
and is made up of numbers and letter. Once you create a PSK, write it down for
future reference.

6. Click Apply. The Modem Router’s wireless network is now on and other wire-
less devices can join it.

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 Wireless VDSL Modem Router

Wireless Security
Click Wireless Security from any Wireless screen to generate the Wireless Security
screen. This screen lets you make other changes to the security of the Modem
Router’s wireless network.

To change the security settings of the Modem Router’s wireless network:

1. If needed, change the name of the Modem Router’s wireless network by select-
ing a new one from the Network Name drop-down list. Otherwise, use the one
already selected. You should write this name down, so that you can refer back
to it later, when connecting other wireless devices (such as smartphones or lap-
top computers) to the Modem Router’s wireless network.

2. Select a security type from the Security Type drop-down list below step 2. For
all types of except WEP, continue with this procedure. If you select WEP, see
the following section, WEP Wireless Security.

3. Select an encryption type from the Security Type drop-down list below step 3.
TKIP should be used for networks with older equipment, while AES is a more
secure encryption for newer network equipment. If using 802.11n wireless net-
working, your must select AES.

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 Chapter 3 Wireless Settings

4. Under step 4 in the Wireless Modem Router screen, select the radio button
next to Use Default Security Key/Passphrase. The Modem Router automatically
generates a strong security key that is difficult to crack. Be sure to write down
the secuirty key, which appears in green text. You will need it to connect other
wireless devices to the Modem Router’s wireless network.

5. Click Apply. The Modem Router’s wireless network is now functional and
using the security type you selected.

WEP Wireless Security

If you selected WEP in step 2 of the previous procedure, the following
screen appears:

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 Wireless VDSL Modem Router

To change the security settings of the Modem Router’s wireless network to WEP:

1. Select an encryption type from the Security Type drop-down list below
step 3.

2. Under step 4, select the radio button next to Use Default Security Key/
Passphrase. The Modem Router automatically generates a strong security key
that is difficult to crack. Be sure to write down the secuirty key, which appears
in green text. You will need it to connect other wireless devices to the Modem
Router’s wireless network.

3. Click Apply. The Modem Router’s wireless network is now functional and
using
WEP security.

Radio Setup
Click Radio Security from any Wireless screen to generate the Radio Secuirity
screen. This screen lets you make changes to the radio signal of the Modem
Router’s wireless network.

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 Chapter 3 Wireless Settings

To change the radio settings of the Modem Router’s wireless network (if needed;
you do not need to make all the changes in this procedure, as they can be changed
independently of each other):

1. Select the radio’s channel from the Channel drop-down list.

2. Select the level of the wireless radio’s power level.

3. Select the wireless network’s mode. Options include whatever mix of 802.11b,
g, and n modes you prefer (except b/n only).

4. Select the channel width by clicking in either the 20 Mhz or 40 Mhz

radio buttons.

5. If 40 Mhz was selected in step 5, select the channel’s width (Upper or Lower).

6. Set the MSDU (MAC-Layer Service Data Unit) aggregation state by clicking
in the Enable or Disable radio buttons below step 6. MDSU should only be
enabled/disabled by an experienced network technician.

7. Set the MPDU (MAC-Layer Protocol Data Unit) aggregation state by clicking
in the Enable or Disable radio buttons below step 7. MPDU should only be
enabled/disabled by an experienced network technician.

8. Click Apply.

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 Wireless VDSL Modem Router

SSID Setup
Click SSID Setup from any Wireless screen to generate the SSID Setup screen. This
screen lets you make changes to the name of the Modem Router’s wireless network
name, as well as letting you turn off the wireless network name broadcast option.

To change the network name settings of the Modem Router’s wireless network (if
needed; you do not need to make all the changes in this procedure; they can be
changed independently of each other):

1. If needed, change the name of the Modem Router’s wireless network by select-
ing a new one from the SSID drop-down list. Otherwise, use the one already
selected. You should write this name down, so that you can refer back to it later,
when connecting other wireless devices (such as smartphones or laptop com-
puters) to the Modem Router’s wireless network.

2. Click the Broadcast SSID radio button to activate SSID broadcasting, which
allows any computer searching for available wireless networks to detect this net-
work (however, if this network is protected with some form of wireless security,
they will not be able to join the network unless they know the security pass-
word). Clicking “Hide SSID” turns off SSID broadcasting.

3. If you want to have a custom name for your wireless network, enter it in the
Network Name text box under step 3.

4. Click Apply.

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 Chapter 3 Wireless Settings

Wireless MAC Authentication

Click Wireless MAC Authentication from any Wireless screen to generate the
Wireless MAC Authentication screen. This screen lets you allow or deny access to
the Modem Router’s wireless network for any wireless devices (such as laptop com-
puters) by the devices’ MAC address. A MAC address is a unique code that identi-
fies every wireless-capable device (printers, computers, hard drives, etc.).

To set up authentication on the Modem Router’s wireless network using

MAC addresses:

1. Select a wireless network name from the SSID drop-down list.

2. Turn on MAC authentication by clicking in the Enable radio button.

3. Select a filtering method. Activating the radio button next to Allow Device
List creates a list of wireless devices that will be allowed to join the wireless
network–all other devices will not be able to join. Activating the radio button
next to Deny Device List creates a list of wireless devices that cannot join the
wireless network–all other devices will be able to join.

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 Wireless VDSL Modem Router

4. Begin creating your list by selecting a wireless device that appears on the Select
Device Name drop-down list. You can also enter a devices MAC address in the
Manually Add MAC Address text box.

5. Click Apply. The device will appear in the MAC Authentication Device List at
the bottom of the screen.

6. Repeat steps 4 and 5 to add more wireless devices.

WPS
Click WPS in any Wireless screen to generate the WPS (Wi-Fi Protected Setup)
screen.WPS provides a simple method of setting up a wireless network by automati-
cally sharing the network key between the Modem Router and other wireless devices.

There are three ways to set up WPS on the Modem Router: Push Button (PBC),
AP PIN, and End Device PIN.

Push Button (PBC)

1. Select Push Button (PBC) from the drop-down list.

2. Click Connect.

3. Press the PBC-compatible button on another wireless device within two minutes
to have that device join the wireless network.

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 Chapter 3 Wireless Settings

AP Pin
1. Select AP PIN from the drop-down list.

2. A PIN is created on the Modem Router. Write it down.

3. Enter the PIN on another wireless device’s WPS AP PIN configuration to have
that device join the wireless network.

End Device PIN

1. Select End Device PIN from the drop-down list.

2. Enter the end device’s PIN in the appropriate text box.

3. Click Connect. The Modem Router joins the existing wireless network.

WMM
Click WMM in any Wireless screen to generate the WMM (Wi-Fi Multimedia)
screen. Wi-fi Multimedia provides a way to control the bandwidth of certain types
of data, prioritizing one type over another to ease congestion.

To set up WMM:

1. Click in the radio button next to Enable under step 1.

2. If applicable, click in the radio button next to Enable under step 2.

3. Click Apply.

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 Wireless VDSL Modem Router

802.1x
802.1x is a robust security protocol that uses port control with dynamically
changing encryption keys automatically updated over the network. 802.1x uses a
RADIUS (Remote Authentication Dial-in Service) server for authentication pur-
poses. This server must be physically connected to the Modem Router. Also, the
user must enable the RADIUS client embedded in the Modem Router.

To set up 802.1x security:

1. Select the Modem Router’s wireless network name from the SSID drop-down list.

2. Click in the radio button next to Enable under step 2.

3. Enter the RADIUS server’s port number in the Radius Port text box.

4. Enter the RADIUS server’s shared secret in the Radius Key text box.

5. Enter the group key interval in the Group Key Interval text box.

6. Click Apply to save your changes.

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Configuring the Modem
Router’s Utilities 4
This chapter will explain the options provided in the Utilities section of the
Modem Router’s firmware, including services blocking, restoring the Modem
Router to factory default settings, and performing a ping test.

Accessing Utilities
To access the Utilities screens:

1. Open a Web browser. In the Address text box, type:

http://192.168.0.1
then press Enter on the keyboard.

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 Wireless VDSL Modem Router

2. The Modem Router’s host screen appears. Click Manual Setup.

3. The Quick Setup screen appears, with a row of large icons across the top of the
screen. Click Utilities.

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 Chapter 4 Utilities

Rebooting the Modem Router

To reboot the Modem Router:

1. Click Reboot from the menu on the left side of any Utilities screen. The
Reboot Modem screen appears.

2. Click Reboot to reboot the Modem Router. This may take up to one minute.

To reenter the Modem Router’s firmware after restarting the Modem Router, click
the web browser’s Refresh button.

Restoring Factory Default Settings

If the Modem Router’s factory default settings need to be restored (to build a new
network from the beginning, for example), use the following procedure:

1. Click Restore Defaults in any Utilities screen. The “Restore Defaults”

screen appears.

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 Wireless VDSL Modem Router

2. If you want to restore only the Modem Router’s default wireless settings,
click the “Restore” button across from Restore Default Wireless Settings. The
Modem Router’s current wireless settings will be deleted, and the factory
default wireless settings restored.

3. If you want to restore only the Modem Router’s default firewall settings, click
the Restore button across from Restore Default Firewall Settings. The Modem
Router’s current firewall settings will be deleted, and the factory default firewall
settings restored.

4. If you want to restore all the Modem Router’s default settings, click the Restore
button across from Restore Modem to Factory Default Settings. All of the
Modem Router’s current settings (including wireless and firwall settings) will
be deleted, and the factory default settings restored.

Note: All of the Modem Router’s settings and parameters will

be restored to their default values after performing the Restore
Factory Default procedure. This includes the user name and
password; the user-specified user name and password will no
longer be valid.

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 Chapter 4 Utilities

Upgrade Firmware
Selecting Upgrade Firmware from any Utilities screen generates the Upgrade
Firmware screen, which is used to upgrade the Modem Router’s firmware.
Actiontec periodically updates the Modem Router’s firmware to enhance perfor-
mance, add new capabilities, and eradicated software bugs. To upgrade the Modem
Router’s firmware:

1. Go to the Actiontec support web site (http://www.actiontec.com/support/)

and select the product from the Product Categories section. Check to see if
there is a newer firmware version available for the Modem Router by compar-
ing the available firmware upgrade revision to the one currently running on
the Modem Router. The Modem Router’s current firmware revision number
appears in the Upgrade Firmware screen.

2. If there is new firmware available, download it to your computer. Note its loca-
tion on the computer’s hard drive.

3. Click Browse and in the window that appears, locate the downloaded firm-
ware file, and select it.

4. Click Upgrade. The new firmware is loaded on the Modem Router. When the
process is complete, the Modem Router will be running with the new firmware.

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 Wireless VDSL Modem Router

Ping Test
Selecting Ping Test from any Utilities screen generates the Ping Test screen, which
is used to check whether the Modem Router is properly connected to the Internet.
Follow the on-screen instructions to perform the test. The results will be displayed
at the bottom of the screen.

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 Chapter 4 Utilities

Traceroute
Selecting Traceroute from any Utilities screen generates the Traceroute screen,
which is used to determine the route taken by packets across a network. Follow the
on-screen instructions to perform the test. The results will be displayed at the bot-
tom of the screen.

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 Wireless VDSL Modem Router

Web Activity Log

To check the web activity on the Modem Router’s network, click Web Activiy Log
from any Utilities screen. The Web Activity Log appears:

To change the automatic refresh period of the Web Activity Log, select a new time
period from the Auto Refresh Every drop-down list. To refresh the Log,
click Refresh.

Time Zone
To set the correct time zone on the Modem Router:

1. Click Time Zone from the left side of any Advanced Setup screen. The Time
Zone screen appears.

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 Chapter 4 Utilities

2. Click in the appropriate radio button for your time zone.

3. If daylight saving is currently in effect, click in the “Day Light Saving” check
box to activate

4. Click Apply to save your settings.

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Configuring
Advanced Setup 5
This chapter will explain the options provided in the Advanced Setup section of
the Modem Router’s firmware, including services blocking, firewall options, and
setting up QoS (Quality of Service).

Accessing Advanced Setup Options

To access the Advanced Setup screens:

1. Open a Web browser. In the “Address” text box, type:

http://192.168.0.1
then press Enter on the keyboard.

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 Chapter 5 Advanced Setup

2. The Modem Router’s host screen appears. Click Manual Setup.

3. The “Quick Setup” screen appears, with a row of large icons across the top of
the screen. Click Advanced Setup.

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 Wireless VDSL Modem Router

4. An “Advanced Setup” screen appears, with list of options on the left side of
the screen.

The rest of this chapter explains the options found in the menu on the left side of
every advanced setup settings screen.

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 Chapter 5 Advanced Setup

Services Blocking
Services blocking is used to prevent a device on the Modem Router’s network from
accessing particular services available on the Internet, such as receiving email or
downloading files from FTP sites. To set up services blocking on a networked device:

1. Click Services Blocking from the menu on the left side of any Advanced
Setup screen. The Services Blocking screen appears.

2. Select the device on which you wish to block services from the Select Device
drop-down list, or enter the device’s IP address in the Enter IP Address
text box.

3. Select a service, or multiple services, to block by clicking in the appropriate

check box below Select service to block.

4. Click Apply to save your changes.

5. Repeat steps 1-4 to block services on another device on the network.

The devices that are blocked from accessing services are listed at the bottom of
the screen.

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 Wireless VDSL Modem Router

Website Blocking
Web site blocking is used to prevent all devices on the Modem Router’s network
from accessing particular web sites on the Internet. To set up web site blocking on
the Modem Router’s network:

1. Click Website Blocking from the menu on the left side of any Advanced Setup
screen. The Website Blocking screen appears.

2. Enter the web site address of the web site to be blocked in the Website Address
text box.

3. Click Apply to save your changes.

4. Repeat steps 1-3 to block other web sites from being acesssed on the
Modem Router’s network.

The web sites blocked from being accessed on the Modem Router’s network are
listed at the bottom of the screen.

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 Chapter 5 Advanced Setup

Scheduling Access
Scheduling access is used to allow a device on the Modem Router’s network to
access the Internet at certain times of the day, or certain days of the week, only.
During times not configured in the Scheduling Access screen, the device will not be
able to access the Internet. To set up scheduling access on a networked device:

1. Click Scheduling Access from the menu on the left side of any Advanced
Setup screen. The Scheduling Access screen appears.

2. Select the device on which you want to scheduled Internet access from the
Select Device drop-down list, or enter the device’s MAC address in the Enter
MAC Address text box.

41
 Wireless VDSL Modem Router

3. Select the days of the week during which you want to allow Internet access by
clicking in the appropriate check box below “Select the days of the week…”

4. Set the time range during which you want to allow Internet access. This time
range will apply only to the days you activated in step 3.

5. Click Add to create a schedule access.

6. Repeat steps 1-5 to create multiple access schedules for other devices on the
Modem Router’s network.

The devices that are configured with an access schedule are listed at the bottom of
the screen.

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 Chapter 5 Advanced Setup

Broadband Settings
The Broadband Settings screen allows the Modem Router to connect to differ-
ent service providers, which may have different connection parameters than the
Modem Router’s default settings. To change Broadband Settings:

1. Click Broadband Settings from the menu on the left side of any Advanced
Setup screen. The Broadband Settings screen appears.

2. Select the type of WAN interface the service providers uses. Options are WAN
Ethernet, WAN DSL PTM, and WAN DSL ATM.

3. Enable or disable Global VLAN on the Modem Router by clicking in the

appropriate radio button. Global VLANs are used on the WAN and LAN
sides to create virtual networks. Do not enable or disable Global VLAN unless
instructed to do so by your ISP.

4. Click Apply to save your changes.

43
 Wireless VDSL Modem Router

WAN IP Address
The WAN IP Address screen allows you to manually set up the WAN IP address of
the Modem Router. To do this:

1. Click WAN IP Address from the menu on the left side of any Advanced Setup
screen. The WAN IP Address screen appears.

44
 Chapter 5 Advanced Setup

2. Select the type of connection the ISP uses.

Note: Some DSL providers use PPPoE to establish communica-

tion with an end user. Other types of broadband Internet con-
nections (such as fixed point wireless) may use either DHCP or
static IP address. If unsure which connection is present, check
with Verizon before continuing.

3. If using PPPoA or PPPoE was selected in step 1, enter the user name and pass-
word in the appropriate text boxes. If the ISP requires no user name or pass-
word, click in the “My ISP does not require a username and password”
check box.

4. Select the IP type. If Single Static IP Address was selected, enter the IP address
in the “Single Static IP” text box. If “Block of Static IP Addresses (Unnumbered
Mode)” was selected, enter the designated gateway IP address and subnet mask
address in the “Modem Address” and “Subnet Mask” text boxes, respectively.
Also, “VIP Mode” can be activated by clicking in the appropriate check box.
VIP mode works in concert with unnumbered mode and allows computers not
assigned a static IP to receive a DHCP LAN side private IP address.

5. Select the DNS type. If static DNS address was selected, enter the primary DNS
address and, optionally, the secondary DNS address in the appropriate
text boxes.

6. If applicable, enter a different MTU value in the MTU text box.

7. Enable or disable IGMP proxy by clicking in the appropriate radio button.

When finished in this screen, click Apply to activate any changes made.

45
 Wireless VDSL Modem Router

LAN IP and DHCP Settings

The LAN IP and DHCP Settings screen allows you to change the Modem Router’s
default LAN IP address, and adjust the DHCP settings. To change the LAN IP:

1. Click LAN IP and DHCP Settings from the menu on the left side of any
Advanced Setup screen. The LAN IP and DHCP Settings screen appears.

46
 Chapter 5 Advanced Setup

2. Enter the new modem IP address and modem subnet mask in the appropriate
text boxes.

3. Click Apply and Reboot. The Modem Router reboots with the new settings.

To change the Modem Router’s DHCP settings:

4. Click Enable to activate the Modem Router’s DHCP server.

5. Enter the DHCP server’s beginning IP address, ending IP address, and subnet
mask address in the appropriate text boxes.

6. Enter the DHCP server’s lease time period by entering the days, hours, and
minutes in the appropriate text boxes.

7. Set the DNS values by selecting Dynamic or Static (clicking in the appropriate
radio button), then, if needed enter the IP addresses for DNS server 1 and 2.

8. Click Apply to save your changes.

47
 Wireless VDSL Modem Router

WAN VLAN
The WAN VLAN screen allows the service operator to create additional network
paths to accomodate new services. To use:

1. Click Services/VLAN Settings from the menu on the left side of any
Advanced Setup screen. The WAN VLANs screen appears.

2. Enter the name of the VLAN in the VLAN name text box.

3. Select a protocol from the drop-down list (options are PPPoE, RFC 1483
Transparent Bridging, and RFC 1483 via DHCP), then enter a user name and
password in the appropriate text boxes.

48
 Chapter 5 Advanced Setup

4. If applicable, enable VLAN tagging by clicking in the radio button next to

Enable under step; 4, then entering a VLAN ID (1 to 4094) and selecting a
Priority (0-7).

5. Click Add to add the VLAN to the VLAN list, which appears at the bottom of
the screen.

You can also delete existing VLANs by clicking Delete, or modify a VLAN’s set-
tings by clicking Modify.

HPNA Settings
The HPNA Settings screen allows you to enable HPNA. Click in the Enable radio
button to activate.

49
 Wireless VDSL Modem Router

QoS Settings
The QoS Settings screens allow you to prioritize certain types of data traffic (video,
for example) over other data traffic on the Modem Router’s network. Both incom-
ing data traffic (QoS Upstream) and outgoing data traffic (QoS Downstream) can
be configured.

QoS Upstream
1. Click QoS Upstream from the menu on the left side of any Advanced Setup
screen. The QoS Upstream screen appears.

1. Click in the Enable radio button next to Upstream QoS to activate.

2. Select the type of QoS to enable. If selecting Custom QoS, you will have
to enter a number of values: Name, Queue Priority, Reserved Bandwidth,
Protocol, TOS Bit Value, Source IP or MAC address information, Destination
IP Address, Netmask IP Address, and Port Pange. Do not select Custom QoS
unless you are an experienced network technician. For most wireless networks,
the Default QoS option should be sufficient.

3. Click Apply to save your changes. The new QoS setting will appear at the bot-
tom of the screen, under QoS Rule List.

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 Chapter 5 Advanced Setup

QoS Downstream
1. Click QoS Downstream from the menu on the left side of any Advanced
Setup screen. The QoS Downstream screen appears.

1. Click in the Enable radio button next to Downstream QoS to activate.

2. Select the type of QoS to enable. If selecting Custom QoS, you will have
to enter a number of values: Name, Queue Priority, Reserved Bandwidth,
Protocol, TOS Bit Value, Source IP or MAC address information, Destination
IP Address, Netmask IP Address, and Port Pange. Do not select Custom QoS
unless you are an experienced network technician. For most wireless networks,
the Default QoS option should be sufficient.

3. Click Apply to save your changes. The new QoS setting will appear at the bot-
tom of the screen, under QoS Rule List.

51
 Wireless VDSL Modem Router

Remote GUI
The Remote GUI screen allows you to setup the Modem Router so that it can be
accessed from a remote location. To use:

1. Click Remote GUI from the menu on the left side of any Advanced Setup
screen. The Remote GUI screen appears.

2. Click in the Enable radio button next to Remote GUI to activate.

3. Enter a user name and password in the appropriate text boxes beneath step 2.

4. Set the remote management port. It is set to port 443 by default. If the remote
management port number has been changed, you will need to use the URL
“https://” followed by the Modem Router’s IP address, a colon (:), then the port
number to which the remote management port was changed.
Example: https://192.170.1.1:234.

5. Select the remote management timeout. If you select one of the time periods
provided in the drop-down list, remote management of the Modem Router will
stop after the selected time period, if no actions are detected.

6. Click Apply to save your changes.

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 Chapter 5 Advanced Setup

Remote Telnet
The Remote Telnet screen allows you to set up the Modem Router so that it can be
accessed from a remote (not local) telnet device. To use:

1. Click Remote Telnet from the menu on the left side of any Advanced Setup
screen. The Remote Telnet screen appears.

2. Click in the Enable radio button next to Remote Telnet to activate.

3. Enter a username and password in the appropriate text boxes beneath step 2.

4. Select the idle disconnect time. If you select one of the time periods provided
in the drop-down list, remote telnet management of the Modem Router will
stop after the selected time period, if no actions are detected.

5. Click Apply to save your changes.

53
 Wireless VDSL Modem Router

Dynamic Routing
The Dynamic Routing screen allows you to set up the Modem Router for dynamic
routing, which is useful if the Modem Router is set up in a network behind a
modem To use:

1. Click Dynamic Routing from the menu on the left side of any Advanced
Setup screen. The Dynamic Routing screen appears.

2. Select the version of dynamic routing you want to use (Version 1, Version 2) by
clicking in the appropriate radio button. Consult the documentation that came
with the modem set up in front of the Modem Router on the network to find
out which version to use.

3. Click Apply to save your changes.

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 Chapter 5 Advanced Setup

Static Routing
The Static Routing screen allows you to set up static routes on the Modem Router.
To use:

1. Click Static Routing from the menu on the left side of any Advanced Setup
screen. The Static Routing screen appears.

2. Enter the destination IP address of the static route in the Destination IP

text box.

3. Enter the subnet mask IP address in the Subnetmask text box.

4. If applicable, enter the gateway IP address in the Gateway IP text box.

5. Select a WAN interface from the WAN Interface drop-down list.

6. Click Apply to save your changes.

55
 Wireless VDSL Modem Router

Admin Password
To change the password that allows access to the Modem Router’s firmware screens:

1. Click Admin Password from the menu on the left side of any Advanced Setup
screen. The Admin Password screen appears.

2. If needed, enter a new username in the text box next to Admin username.

3. Enter a new password in the text box next to Admin Password.

4. Click Apply to save your changes.

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 Chapter 5 Advanced Setup

Port Forwarding
Port forwarding is used for Internet applications that need access to devices con-
nected to the Modem Router’s network:

1. Click Port Forwarding from the menu on the left side of any Advanced Setup
screen. The Port Forwarding screen appears.

2. Enter a starting and ending LAN port numbers in the appropriate text boxes
beneath step 1.

3. Select a protocol from the Protocol drop-down list (TCP, UDP, GRE).

4. Enter the LAN IP address of the port in the appropriate text box.

57
 Wireless VDSL Modem Router

5. If applicable, enter the starting, ending, and remote IP address of the remote
port in the appropriate text boxes.

6. Click Apply to save your changes.

The port forwarding rules you create are listed at the bottom of the screen, under
Applied Port Forwarding Rules.

Applications
The Modem Router comes preloaded with a list of popular applications that
require port forwarding. Instead of entering all the port forwarding values in the
port forwarding screen, you can simply select the application in this screen to con-
figure all of its ports.

1. Click Applications in any Advanced Setup screen. The Applications

screen appears.

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 Chapter 5 Advanced Setup

2. Select the device on the Modem Router’s network that you want the application
to work with. Alternatively, you can enter the device’s IP address in the appro-
priate text box.

3. Select the application from the Applications drop-down list. To make searching
easier, you can select an application category from the Application Category
drop-down list first, which will limit the applications in the Application list to
that category.

4. After selecting an application, you can click View Rule. A new screen appears,
displaying the rule’s details.

5. Click Apply to save your changes.

The applications’ port forwarding details will be listed at the bottom of the screen,
underneath Forwarded Applications List.

User Created Rules

If, in step 3 of the previous procedure, User Created Rules was chosen, click
Create Rule to generate a screen in which you can create a custom rule. Enter the
rule name, select a protocol, and enter a port start, port end, and port map in the
appropriate text boxes, then click Apply. The new rule will be listed at the bottom
of the Applications screen.

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 Wireless VDSL Modem Router

DMZ Hosting
Selecting DMZ Hosting from any Advanced Setup screen generates the DMZ
Hosting screen. DMZ hosting allows a device on the Modem Router’s network to
be set up outside the Modem Router’s firewall.

WARNING! The DMZ hosted device poses a security risk, since

the device will be vulnerable to outside intrusion.

1. Click DMZ Hosting in any Advanced Setup screen. The DMZ Hosting
screen appears.

2. Click in the Enable radio button to activate DMZ hosting.

3. Select the device on the Modem Router’s network that you want use as the
DMZ host. Alternatively, you can enter the device’s IP address in the appropri-
ate text box.

4. Click Apply to save your changes.

Afterwards, the DMZ hosted device details will be listed at the bottom of the
screen, underneath DMZ Hosted Device.

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 Chapter 5 Advanced Setup

Firewall
Selecting Firewall from any Advanced Setup screen generates the Firewall screen.
The Modem Router’s firewall allows you to set up comprehensive security around
your network, although some network functionality will be lost. To use:

1. Click Firewall in any Advanced Setup screen. The Firewall screen appears.

2. Select one or all device(s) on the Modem Router’s network from the Apply rule
to drop-down list on which you want to apply the firewall.

3. Select a firwall security level by clicking in the appropriate radio button below
step 2.

4. Click Apply to save your changes.

If you selected Low, Medium, or High in step 3, you can do additional tweaking to
the firewall by allowing or denying access to certain applications that appear in the
Firewall screen.

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 Wireless VDSL Modem Router

NAT
Selecting NAT from any Advanced Setup screen generates the NAT screen, which
is used to enable or disable NAT, at the request of your ISP. If your ISP requires
you to disable NAT, click in the Disable radio button, then click Apply. This action
should be undertaken by an experienced network technician only.

UPnP
Selecting UPnP (Universal Plug and Play) from any Advanced Setup screen generates
the UPNP screen, which is used to set up gaming consoles on the Modem Router’s
network. To activate UPnP, click in the Enable radio button, then click Apply.

62
Viewing the Modem
Router’s Status 6
This chapter gives an overview of the various status tables provided by the Modem
Router, which allow you check on various parameters, including WAN connec-
tions, WAN Etherent connection, and wireless status.

Accessing Wireless Settings

To access the Wireless screens:

1. Open a Web browser. In the Address text box, type:

http://192.168.0.1
then press Enter on the keyboard.

63
 Wireless VDSL Modem Router

2. The Modem Router’s host screen appears. Click Manual Setup.

3. The Quick Setup screen appears, with a row of large icons across the top of the
screen. Click Status.

64
 Chapter 6 Status

Connection Status
Click Connection Status from any Status screen to generate the Modem Status
screen. This table displays various parameters regarding the Internet connection of
the Modem Router, including broadband and ISP connection status, upstream rate,
least time remaining, and DNS addresses. The only user-configurable option in
the screen are the Connect and Disconnect buttons, which, when clicked, connects
and/or disconnects Modem Router from your service provider.

65
 Wireless VDSL Modem Router

WAN Status
Click WAN Status from any Status screen to generate the WAN Status screen. This
table displays various parameters relating to the WAN connection of the Modem
Router, including PPP and broadband status. There are no user-configurable
options in this screen, but there is a Clear button at the bottom of the screen (not
shown) that resets all of the statistics back to zero, at which time the statistics will
begin accumulating again.

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 Chapter 6 Status

WAN Ethernet Status

Click WAN Ethernet Status from any Status screen to generate the WAN Ethernet
Status screen. This table displays various parameters relating to the WAN Ethernet
connection of the Modem Router, including subnet mask, default Modem Router,
and sent packets. There are no user-configurable options in this screen.

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 Wireless VDSL Modem Router

Routing Table
Click Routing Table from any Status screen to generate the Routing Table screen.
This screen displays the Modem Router’s routing table. There are no user-configu-
rable options in this screen.

Firewall Status
Click Firewall Status from any Status screen to generate the Firewall Status screen.
This table displays the status of the Modem Router’s firewall. There are no user-
configurable options in this screen. For more details, see the “Configuring the
Firewall Settings” chapter of this manual.

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 Chapter 6 Status

NAT Table
Click NAT Table from any Status screen to generate the “NAT Table” screen. This
screen displays the Modem Router’s NAT table. There are no user-configurable
options in this screen.

Wireless Status
Click Wireless Status from any Status screen to generate the “Wireless Status” screen.
This table displays the Modem Router’s wireless network statistics, including wireless
security type, wireless mode, and packets received.

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 Wireless VDSL Modem Router

Modem Utilization
Click Modem Utilizations from any Status screen to generate the Modem Utilization
screen. This table displays the Modem Router’s modem statistics, including wireless
memory used, LAN TCP settings, and, at the bottom of the screen, a LAN device ses-
sion log. There are no user-configurable options in this screen.

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 Chapter 6 Status

LAN Status
Click LAN Status from any Status screen to generate the LAN Status screen. This
table displays the Modem Router’s LAN (local network) statistics, including Ethernet
connections, HPNA link status, and various networked device details. There are no
user-configurable options in this screen.

71
Specifications
A
General
Model Number
V1000H (Wireless VDSL Modem Router)
Standards
IEEE 802.3 (10BaseT)
IEEE 802.3u (100BaseTX)
IEEE 802.3ab (1000BaseTX)
IEEE 802.11b/g/n (Wireless)
G.dmt, G.lite
t1.413
RFC 1483, 2364, 2516

Protocol
LAN - CSMA/CD
WAN - PPP, DHCP, Static IP

WAN
VDSL2 interface

LAN
10/100/1000 RJ-45 switched ports

Speed
LAN Ethernet: 10/100/1000 Mbps auto-sensing
Wireless: 802.11n 300 Mbps optimal (see “Wireless Operating Range” for
details)

Cabling Type
Ethernet 10BaseT: UTP/STP Category 3 or 5
Ethernet 100BaseTX: UTP/STP Category 5
Ethernet 1000BaseTX: UTP/STP Category 5

72
 Appendix A Specifications

Wireless Operating Range

Indoors
Up to 91M (300 ft.) @ 300 Mbps
Outdoors
Up to 457M (1500 ft.) @ 300 Mbps
Topology
Star (Ethernet)

LED Indicators
Power, DSL, WAN Ethernet, Internet, LAN Ethernet (4), HPNA, USB, Wireless

Environmental
Power
External, 10V DC, 1.6A

Certifications
FCC Class B, FCC Class C (part 15, 68), CE Mark Commercial, UL

Operating Temperature
0º C to 40º C (32ºF to 104ºF)

Storage Temperature
-20ºC to 70ºC (-4ºF to 158ºF)

Operating Humidity
10% to 85% non-condensing

Storage Humidity
5% to 90% non-condensing

73
Notices

Regulatory Compliance Notices

Class B Equipment
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installa-
tion. This equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that inter-
ference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the
interference by implementing one or more of the following measures:

s Reorient or relocate the receiving antenna;

s Increase the separation between the equipment and receiver;

s Connect the equipment to an outlet on a circuit different from that to which

the receiver is connected;

s Consult the dealer or an experienced radio or television technician for help.

Modifications
The FCC requires the user to be notified that any changes or modifications made
to this device that are not expressly approved by Actiontec Electronics, Inc., may
void the user’s authority to operate the equipment.

Declaration of conformity for products marked with the FCC logo – United States
only.

This device complies with Part 15 of the FCC Rules. Operation is subject to the fol-
lowing two conditions:

1. This device may not cause harmful interference;

74
 Notices

2. This device must accept any interference received, including interference that
may cause unwanted operation.

Note: To comply with FCC RF exposure compliance require-

ments, the antenna used for this transmitter must be installed to
provide a separation distance of at least 20 cm from all persons
and must not be co-located or operating in conjunction with
any other antenna or transmitter.

For questions regarding your product or the FCC declaration, contact:

Actiontec Electronics, Inc.

760 North Mary Ave.
Sunnyvale, CA 94086
United States
Tel: (408) 752-7700
Fax: (408) 541-9005

GPL (General Public License)

This product includes software code developed by third parties, including software
code subject to the enclosed GNU General Public License (GPL) or GNU Lesser
General Public License (LGPL). The GPL Code and LGPL Code used in this prod-
uct are distributed WITHOUT ANY WARRANTY and are subject to the copy-
rights of the authors, and to the terms of the applicable licenses included in the
download. For details, see the GPL Code and LGPL Code for this product and the
terms of the GPL and the LGPL, which are available on the enclosed product disk
and can be accessed by inserting the disk into your CD-ROM drive and opening
the “GPL.exe” file.

75
Limited Warranty
Hardware: Actiontec Electronics, Inc., warrants to the end user (“Customer”) that
this hardware product will be free from defects in workmanship and materials,
under normal use and service, for twelve (12) months from the date of purchase
from Actiontec Electronics or its authorized reseller.

Actiontec Electronics’ sole obligation under this express warranty shall be, at
Actiontec’s option and expense, to repair the defective product or part, deliver to
Customer an equivalent product or part to replace the defective item, or if neither
of the two foregoing options is reasonably available, Actiontec Electronics may,
in its sole discretion, refund to Customer the purchase price paid for the defec-
tive product. All products that are replaced will become the property of Actiontec
Electronics, Inc. Replacement products may be new or reconditioned. Actiontec
Electronics warrants any replaced or repaired product or part for ninety (90) days
from shipment, or the remainder of the initial warranty period, whichever is longer.

Software: Actiontec Electronics warrants to Customer that each software pro-

gram licensed from it will perform in substantial conformance to its program spec-
ifications, for a period of ninety (90) days from the date of purchase from Actiontec
Electronics or its authorized reseller. Actiontec Electronics warrants the media con-
taining software against failure during the warranty period. The only updates that
will be provided are at the sole discretion of Actiontec Electronics and will only be
available for download at the Actiontec Web site, www.actiontec.com. Actiontec
Electronics’ sole obligation under this express warranty shall be, at Actiontec
Electronics’ option and expense, to refund the purchase price paid by Customer
for any defective software product, or to replace any defective media with software
which substantially conforms to applicable Actiontec Electronics published specifi-
cations. Customer assumes responsibility for the selection of the appropriate appli-
cations program and associated reference materials. Actiontec Electronics makes
no warranty or representation that its software products will meet Customer’s
requirements or work in combination with any hardware or applications software
products provided by third parties, that the operation of the software products
will be uninterrupted or error free, or that all defects in the software products
will be corrected. For any third-party products listed in the Actiontec Electronics
software product documentation or specifications as being compatible, Actiontec
Electronics will make reasonable efforts to provide compatibility, except where
the non-compatibility is caused by a “bug” or defect in the third party’s product
or from use of the software product not in accordance with Actiontec Electronics
published specifications or user guide.

76
 Limited Warranty

THIS ACTIONTEC ELECTRONICS PRODUCT MAY INCLUDE OR BE BUNDLED

WITH THIRD-PARTY SOFTWARE, THE USE OF WHICH IS GOVERNED BY A
SEPARATE END-USER LICENSE AGREEMENT.

THIS ACTIONTEC ELECTRONICS WARRANTY DOES NOT APPLY TO SUCH

THIRD-PARTY SOFTWARE. FOR THE APPLICABLE WARRANTY, PLEASE REFER
TO THE END-USER LICENSE AGREEMENT GOVERNING THE USE OF SUCH
SOFTWARE.

Obtaining Warranty Service: Customer may contact Actiontec Electronics

Technical Support Center within the applicable warranty period to obtain warranty
service authorization. Dated proof of purchase from Actiontec Electronics or its
authorized reseller may be required. Products returned to Actiontec Electronics
must be pre-authorized by Actiontec Electronics with a Return Merchandise
Authorization (RMA) number marked on the outside of the package, and sent
prepaid and packaged appropriately for safe shipment, and it is recommended that
they be insured or sent by a method that provides for tracking of the package. The
repaired or replaced item will be shipped to Customer, at Actiontec Electronics’
expense, not later than thirty (30) days after Actiontec Electronics receives the
defective product.

Return the product to:

(In the United States)
Actiontec Electronics, Inc.
760 North Mary Avenue
Sunnyvale, CA 94085

Actiontec Electronics shall not be responsible for any software, firmware, informa-
tion, memory data, or Customer data contained in, stored on, or integrated with
any products returned to Actiontec Electronics for repair, whether under warranty
or not.

77
 Wireless VDSLS/GigE Modem/Router

WARRANTIES EXCLUSIVE: IF AN ACTIONTEC ELECTRONICS’ PRODUCT DOES

NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY FOR
BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND
OF THE PURCHASE PRICE PAID, AT ACTIONTEC ELECTRONICS’ OPTION. TO
THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND
REMEDIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, TERMS
OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION
OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS OR
CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NON-
INFRINGEMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. ACTIONTEC
ELECTRONICS NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON
TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE,
INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.

ACTIONTEC ELECTRONICS SHALL NOT BE LIABLE UNDER THIS WARRANTY

IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT
OR MALFUNCTION IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED
BY CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT, IMPROPER
INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPT TO OPEN, REPAIR OR
MODIFY THE PRODUCT, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE
INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OTHER HAZARDS, OR ACTS
OF GOD.

LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW,

ACTIONTEC ELECTRONICS ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS
ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING
NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR
PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS,
LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL
LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION,
MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS
PRODUCT, EVEN IF ACTIONTEC ELECTRONICS OR ITS AUTHORIZED RESELLER
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS
LIABILITY TO REPAIR, REPLACEMENT,OR REFUND OF THE PURCHASE PRICE
PAID, AT ACTIONTEC ELECTRONICS’ OPTION. THIS DISCLAIMER OF LIABILITY
FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN
SHALL FAIL OF ITS ESSENTIAL PURPOSE.

78
 Limited Warranty

Disclaimer: Some countries, states or provinces do not allow the exclusion or limi-
tation of implied warranties or the limitation of incidental or consequential damages
for certain products supplied to consumers, or the limitation of liability for personal
injury, so the above limitations and exclusions may be limited in their application to
you. When the implied warranties are not allowed to be excluded in their entirety,
they will be limited to the duration of the applicable written warranty. This warranty
gives you specific legal rights which may vary depending on local law.

Dispute Resolution: The customer may contact the Director of Technical

Support in the event the Customer is not satisfied with Actiontec Electronics’
response to the complaint. In the event that the Customer is still not satisfied with
the response of the Director of Technical Support, the Customer is instructed to
contact the Director of Marketing. In the event that the Customer is still not satis-
fied with the response of the Director of Marketing, the Customer is instructed to
contact the Chief Financial Officer and/or President.

Governing Law: This Limited Warranty shall be governed by the laws of the State
of California, U.S.A., excluding its conflicts of laws and principles, and excluding
the United Nations Convention on Contracts for the International Sale of Goods.

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