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Assignments No. 1

Chapter 1:  What is Organizational Behaviour

Ramandeep Singh Maan

Student ID – 209628780

Professor Amanda Silverthorn

Algoma University, Sault Ste. Marie, Ontario

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1. What is organizational behaviour (OB)?

Organizational behaviour is the leaning process of how individuals behave in the corporation

setting. OB standards are implemented with the objective of making association and

individuals in them work all the more successfully together. With the help of organizational

behaviour, we can more focus on each person in the corporation, how gatherings cooperate,

how the association itself carries on, and how these are attached and affect one another.

The standards of OB can be applied to numerous parts of the work environment. It tends to be

utilized to improve efficiency and execution, help representative fulfillment, increment

inspiration, encourage better authority and encourage better cross-group cooperation.

Moreover, OB is learned in number of business organization programs. It is also explored and

applied by various business jobs for example, advisor or administration experts.

There are many components that can impact organizational behaviour which are given below:

 Social: colleague characters, connections, and so on.

 Conditions: lighting, office/work area and so on.

 Structure: Employee progression, structure of divisions in the business area

etcetera.

 Devices: Access to data, instruments and innovation.

 Procedure: detailing structures, styles of projects and so on. [ CITATION Kri20 \l

16393 ]

1. What is the importance of interpersonal skills in the workplace?

The capacity to communicate inside an association mainly depend upon individuals’

interpersonal skills. These are the instruments individuals use to collaborate and speak with

people in an organization. In the workplace, we meet many peoples like company manger,

coworkers and routine customers. With the help of interpersonal skills, we share our ideas or
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views with number of people and we make good relationships or bonds with these people. So,

these skills are very important for everyone’s life and every person learn lot of things or basic

antiquates in life. There are some examples of interpersonal skills are written in below:

 Good Communication

 Teamwork

 Managing relationships

 Co operating with staff and customers

 Showing respect

 Patience

 Problem solving

 Negotiation

 Empathy

Here I describe above few examples with full expiation how these skills important at

workplace.

Good Communication: With help of good communication at workplace everyone can

understand things or task in a better way and if any person work as instructor he or she can

explain everything in a better way.

Teamwork: Teamwork also play an important role at any workplace; employee can work

together (in team) and solve or complete their task with less consuming time and less chance

of face trouble on time.

Managing relationships: A good relationship with team or staff and with seniors is also

good for employees. They can do their jobs without hesitation and bonds also help in makes

new friends at workplace.

Cooperating with staff and others: Cooperative nature play crucial role on workplace, in

this way every employee of any association does better work on job and its also good to
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improve or boost productivity. Employees can do their jobs with satisfaction and this

interpersonal skill is good for overall corporate success.

Showing respect: Showing respect at any workplace, individuals will give respect for you.

With polite nature and manners, we can give respect to others. Some word keeps in mind who

show respect at workplace like Thankyou, please, good morning, good evening and so on.

Empathy: The power of understanding and feeling of others also known as empathy. If we

have empathy, we can make strong relationship with people and understand feeling of

customers or people. [ CITATION Art15 \l 16393 ]

2. What are the major behavioural science disciplines that contribute to OB?

There are main four behavioural science disciplines that contribute to organizational

behaviour. Which are given below: -

 Psychology

 Social psychology

 Sociology

 Anthropology
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Image Source: ‘Toward to OB Discipline’ from Studocu

Psychology: This is main part of behavioural science disciplines which play major role in

OB. It worries about major individual behaviour. Psychology examines conduct of various

individuals in different conditions, for example, typical, irregular, social, youth, pre-
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adulthood, mature age, and etcetera. It also examines cycles of OB, for example, learning,

inspiration, personality, emotions, perception, training, leadership effectiveness, job

satisfaction, individual decision making, performance appraisal, attitude measurement,

employee selection, work design and work stress.

Social psychology: Social psychology is that part of brain research that get ideas from

psychology and sociology. As such, social psychology concentrates all other parts of social

conduct and social idea – how individuals consider and collaborate with others. Also, social

psychology is helpful in the regions of estimating and understanding evolving perspectives,

correspondence designs, the manners by which bunch exercises can fulfill singular needs and

collective choice creation measures. It centers around the impacts of individuals on each

other. It is a territory inside psychology that mixes ideas from brain research and humanism

and that centers around the impact of individuals on each other. The major components of

social psychology are behavioural change, Attitude change, Communication, group processes

and decision making.

Sociology: Sociology is the learning process of individuals behaviour in groups. With the

help of sociology, we can get knowledge about person’s social behaviour. In this way we can

know better our mate’s behaviour and behavior of close friends also. We can get valuable

input with the help of sociologist and contribution of sociology in OB in given fields

communication, power, conflict, intergroup behaviour, formal organization theory,

organizational theory, organizational change and organizational culture.

Anthropology: It is a study human science and it is known as study of humankind which

incorporates a wide scope of studies including the transformation history of individuals and

highlights of various social orders, societies and human gatherings. I also help us in examines

the connection between among people and their surrounding areas or their culture. Moreover,

we can learn people’s daily task or activities and the major contribution of anthropology in
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OB are comparative values and attitudes, cross culture analysis, organizational culture,

organizational environment power.[ CITATION Con \l 16393 ]

4. Why is systematic study of value to OB?

To improve the work environment of any workplace different type of studies are needed to

learn them. These studies are intuition study and systematic study of value. Systematic study

helps the organization to improve worker tasks, its training and routine work environment.

By using systematic study, we can detect behaviour very accurately. Moreover, by this study

we can easily understand any problem and collect accurate data. Also, we can observe any

problem on work job and then make a suitable plan to solve the problem. These all are the

things which tell us that why we need systematic study of value to organizational behaviour. [

CITATION Jen \l 16393 ]

5. Why do few absolutes apply to OB?

Organizational behaviour has few absolutes because there are so many principles that are

apply on different type of situations. Moreover, nature of human beings are very complex and

act differently in same situations and behaviour of same person changes in different

situations. We cannot change mind of anyone by giving money it also depends on person to

person behaviour. [ CITATION Nan16 \l 16393 ]

6. What workplace challenges provide opportunities to apply OB concepts?

There are many different types of workplace challenges which provides opportunities to

organizational behaviour are: -

 Improving individuals’ skills

 Improving quality
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 Improving productivity

 Complete Quality management

 Improving client’s services

 Enhancing workers well-being at work

 Doing work in networking organizations

 Creating an effective environment

 Improving ethical behaviour

 TQM (Total quality management)

 Empowering Individuals

 Flattening world[ CITATION Imp \l 16393 ]

7. What are the three levels of analysis in this book’s OB model?

The three levels of analysis in this book’s Organizational behaviour model are given below

 Individual level analysis

 Group level analysis

 Organization level analysis

Individual level analysis: In individual level analysis, psychology play major contribution at

this stage. People work in organization are structure blocks of team formation. They are very

different by their nature. In real time, associations are the intentional relationship of people.

The individual level examination incorporates the qualities and nature of employees. For

example, creativity, turnover, task performances inspiration, attitudes, qualities and

characters.
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Group level analysis: At this level, sociology, social sociology and anthropology play major

contribution and most of workers at workplace do their jobs in groups or in a team. Group or

team means in which two or more employees work together for to do association task.

Teamwork either be formal or informal. This level focuses the individuals how they

communicate to each other. This level includes many elements like power, norms, decisions,

communication, networks, roles and so on.

Organizational level analysis: In organizational level analysis sociology and anthropology

play an important role. When workers of organization, work in groups or teams then these

groups make an organization. In this way, the main role of this analysis is depending upon

individuals’ strategies about their working bonds means they work with cooperative nature.

The major elements for analysis are ergonomics, statics, culture, political science,

construction etcetera.[ CITATION Nan16 \l 16393 ]

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References

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Importance, Challenges and Opportunities of OB. (n.d.). Retrieved from Theintactone:

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opportunities-of-ob/

Janowiak, A. (2015, 12 16). 7 Interpersonal & Social Skills for the Workplace. Retrieved from Conover:
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Lombardo, J. (n.d.). Understanding Behavior: Systematic Study. Retrieved from Study.Com:

https://study.com/academy/lesson/understanding-behavior-systematic-study-evidence-
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Nancy Langton, S. P. (2016). Organisational Behaviour. Canada: Pearsoncanada.

ORGANIZATIONAL BEHAVIOR. (n.d.). Retrieved from Refrence for Business:

https://www.referenceforbusiness.com/management/Ob-Or/Organizational-Behavior.html

Image Retrieved on 19 Sept,2020 from Studocu

https://www.studocu.com/row/document/sabaragamuwa-university-of-sri-

lanka/organizational-behaviour/lecture-notes/01-lang-ob-8e-pp-ch01/5336605/view
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