Ashutosh Verma

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RESEARCH REPORT

ON
“A STUDY ON RECRUITMENT AND SELECTION
IN SAHARA HOSPITAL IN LUCKNOW CITY”

Towards partial fulfillment of


Master of Business Administration (MBA)

Under the Guidance of Submitted By


Mr. Ravi Karan Singh Ashutosh Verma
Head of department MBA 4th Sem.
Roll No. 1904420700015

SARDAR BHAGAT SINGH COLLEGE OF


TECHNOLOGY & MANAGEMENT,
LUCKNOW

i
(Session- 2020-2021)
COLLEGE CERTIFICATE

ii
DECLARATION

This is to declare that Ashutosh Verma (Roll No. 1904420700015) student

of MBA, at, have personally worked on the project entitled “A STUDY ON

RECRUITMENT AND SELECTION IN SAHARA HOSPITAL IN

LUCKNOW CITY” The data mentioned in this report were obtained

during genuine work done and collected by me. The data obtained from

other sources have been duly acknowledged. The result embodied in this

project has not been submitted to any other University or Institute for the

award of any degree.

Date:

Place: Lucknow
Ashutosh Verma
MBA 3rd Sem.
Roll No. 1904420700015

iii
ACKNOWLEDGEMENT

First of all I thank God for giving me this wonderful opportunity to undertake

this research which is a part of my MBA program.

 I would like to sincerely thank my guide Mr. Ravi Karan Singh. for giving me

the wonderful opportunity to work under his able guidance and support

throughout my research report

I also thank to H.O.D for giving me their valuable time and vital information

which forms a part of this report.

I would also like to thank my colleagues for rendering their help to me in this

research report.

Last but not the least, I thank my parents for their prayers, help and advice

which helped me a lot to complete this research report.

Ashutosh Verma
MBA 3rd Sem.
Roll No. 1904420700015

iv
PREFACE

Marketing plays vital role in today’s business scenario in consumer product

Company, when there is such a high competition in the market.

The emphasis in the project is providing the study an insight into Sahara

Hospital . The project is designed to provide participation of MBA program as

on the job experience. This has given a chance to try and apply the academic

knowledge and gain insight into corporate culture. This helps in developing

decision making abilities and emphasizes on active participation by the student.

I undertook my project a leading and marketing partner of the Sahara Hospital

. During the training, I had work on the project “A STUDY ON

RECRUITMENT AND SELECTION IN SAHARA HOSPITAL IN

LUCKNOW CITY”I gained valuable experience & knowledge during this

survey. This project consists of my findings after data analysis & conclusions

were drawn and recommendations were put forward.

v
TABLE OF CONTENT

S. No. Topics Page No.


Front page i
College certificate ii
Declaration iii
Acknowledgement iv
Preface v
INTRODUCTION 1-6
OBJECTIVE OF THE STUDY 7-8
SCOPE OF & IMPORTANCE OF THE STUDY 9-10
COMPANY PROFILE 11-71
RESEARCH METHODOLOGY 72-76

DATA COLLECTION & DATA ANALYSIS 77-92


FINDINGS 93-94
LIMITATIONS 95-96
CONCLUSION 97-98
SUGGESTIONS & RECOMMENDATION 99-100
BIBLIOGRAPHY 101-102
QUESTIONNAIRE 103-106

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vii
INTOREDUCTION

1
INTOREDUCTION

Brief Overview

India is perched to witness additional growth in its economy as a result of

positive trends within the healthcare sector. Reports clearly suggest that

healthcare sector is going to be one of the major sectors that would fuel the

economic growth and will contribute to the increased revenues, along with IT

Services and Education sectors in the country. Over 40 million new jobs and

200 billion increased revenues are expected to be generated by the Indian

healthcare sector till 2020, as per a report titled, “India’s New Opportunities-

2020”, prepared by the All India Management Association, Boston Consulting

Group and the Confederation of Indian Industries (CII).

Healthcare – Market Size

The Indian healthcare sector is poised to reach US$ 280 billion by the year

2020, thereby contributing an expected Gross Domestic Product (GDP) spend

of 8 per cent by 2012 from 5.5 per cent in 2009, according to a report by an

industry body. A US$ 36 billion industry today and growing at 15 per cent

compound annual growth rate (CAGR), the Indian healthcare industry will

reach the market value of US$ 280 billion by 2022. Increasing population,

2
higher expenditure on lifestyles, rising market of health insurance, government

initiatives for better medical infrastructure, and focus on Public Private

Partnership (PPP) models are some of the driving factors for the growth of

healthcare sector in India. Major players in the Indian healthcare sector include

Apollo Hospitals Enterprise Ltd, Fortis Healthcare Ltd, Max Hospitals and

Aravind Eye Hospitals.

Healthcare – Trends and Investments

US medical devices-maker Welch Allyn plans big India expansion and

boosts its presence in India. The US-based company has a range of products

such as stethoscope, ophthalmoscope, BP monitors, cardio-pulmonary and

thermometry devices. “Welch Allyn has drawn up an aggressive five-year

strategy to focus on the Indian market, as we target revenues of US$ 5 million

by 2015,” according to Con Hickey, Senior V-P, Japan, Asia Pacific and Africa.

Welch Allyn has selected Garuda Med Equipment’s as its marketing and

distribution partner in India. The plan behind the joint venture is to focus the

resources on customers in primary healthcare centres and B& C class cities

and rural market in the country.

Aventis Pharma, a unit of France’s Sanofi, a drug maker company intends to

acquire unlisted Universal Medicare’s nutraceuticals business in order to boost

3
its share in the Indian healthcare segment in the country. Universal Medicare’s

turnover of the nutraceuticals business, which comprises of over 40 over-the-

counter formulations, is estimated at over US$ 23.13 million, as according to

Shailesh Ayyangar, Managing Director, Aventis Pharma, the acquisition will

offer both the groups to extend their services to larger section of the Indian

population by offering a higher variety of medical services that comprise of

pharmaceuticals, vaccines and nutraceuticals. Medical-equipment maker

Trivitron Healthcare intends to invest US$ 21.02 million in 2011 on capacity

expansions and acquisitions. Trivitron has set up a 25-acre medical-technology

park at Irungattukottai, near Chennai, which has started its operations in

September 2010. With 10 housing facilities, the park currently operates one

factory for manufacturing ultrasound and colour Doppler machines (under a

joint venture with Hitachi Aloka).

Medical Tourism

As per the study conducted by the India’s commerce chamber, medical

tourism industry in India is competitive in nature and has been able to attract a

large number of foreign visitors surpassing the figures for other South East

Asian countries, thereby contributing significantly to the country’s economy. In

a report titled, ‘Emerging Trends in Domestic Medical Tourism Sector,’ by a

leading industry body it was stated that an estimated 3.2 million medical tourists
4
would arrive in India by 2015. The report stated that the states of Andhra

Pradesh, Karnataka, Tamil Nadu, Maharashtra, West Bengal and New Delhi

have been identified as the major destinations for medical tourists in the

country. These states have adequate medical infrastructure for medical

operations, cosmetic surgeries such as facelifts, botox treatment, tummy tucks,

eye and dental care have so far proven the most sought after treatments by

foreign patients. Serving more than 850,000 foreign patients every year, India

has been able to uphold a strategic advantage and with the existing 40 per cent

CAGR, a leading industry body estimates that the medical tourism sector could

rise to US$ 2.4 billion by 2015.

Apart from the regular medical services, India also offers a variety of holistic

medicare such as yoga, meditation and Ayurveda. The western states of Goa,

Kerala, and Karnataka have emerged as the most admired destination for

Ayurveda and spa healing resources.

Healthcare - Government Initiatives

There have been a number of noteworthy initiatives taken up by the Indian

government to boost the healthcare sector in the country. These initiatives focus

on investment that is closely linked to providing better medical infrastructure,

rural health facilities etc.

5
 100 per cent foreign direct investment (FDI) is permitted for health

and medical services under the automatic route

 The National Rural Health Mission (NHRM) had allocated US$

10.15 billion for the up gradation and capacity enhancement of healthcare

facilities

 Moreover, in order to meet revised cost of construction, in March

2010 the Government allocated an additional US$ 1.23 billion for six

upcoming AIIMS-like institutes and up gradation of 13 existing

Government Medical Colleges

Road Ahead

India’s healthcare providers however cannot afford to rest on their laurels as

they will soon face tough competition for medical tourists internationally. Like

other South Asian nations like Malaysia, Singapore, and Thailand, India has

been quick enough to assess the lucrative marketplace within the healthcare

sector, following which there has been heavy investments both from the

government and the private sector to meet the rising demands in healthcare

industry.

6
OBJECTIVES OF STUDY

7
OBJECTIVES OF STUDY

The main objective of the study is first to gain some practical knowledge regarding the
functioning of MNC’s and other organizations which is very necessary to fully understand
the primary functions & hence it fulfill the purpose of the Summer Internship under MBA
course.

The other objectives were:

1. To study the Importance of Recruitment and Development.


2. To study the roles of Recruitment and development Programme.
3. To study the process and functions of Recruitment .
4. To explore the methodology and types of Recruitment provided to the employees in an
organization.
5. To study the purpose, process, principle, functions of the post Recruitment evaluation.
6. To study the different types of methods/techniques used to evaluate the Recruitment .
7. To study the level of evaluation.
8. To study the relevance of the post Recruitment evaluation/feedback for the employee as
well as for an organization.
9. To know the challenges in Recruitment and development faced by an organization.

8
SCOPE & IMPORTANCE OF

THE STUDY

9
SCOPE & IMPORTANCE OF THE STUDY

A number of tests may be recommended by gastroenterologists in Lucknow

depending on the digestive concerns of a patient. Some of the most common

tests that they suggest are colonoscopy, endoscopic or abdominal ultrasound,

flexible sigmoidoscopy, upper GI endoscopy, and CT enterography, abdominal

angiogram etc.

10
COMPANY PROFILE

11
MISSION OF SAHARA HOSPITAL

“To set a benchmark of excellence in advanced, hi-tech and multi-

disciplinary, medical services in Asia, offering world-class, high quality

tertiary care facilities”.

COMPANY PROFILE/ BRANCH PROFILE

INTRODUCTION TO SAHARA HOSPITAL

Established in Lucknow in February 2009

12
LOCATION

Sahara Hospital

Industry: Hospitals, Healthcare.

Sector: Private Sector.

Company Type: Industry Best.

State: Uttar Pradesh.

ADDRESS: Viraj Khand, Gomti Nagar, Lucknow- 226010, India

13
Tel:-0522-6780001, 6780002.

E-mail: [email protected]

Website: www.saharahospitals.com

DEPARTMENTS

 Anesthesiology.

 Clinical Immunology & Rheumatology.

 Cardiology.

 Cardio thoracic vascular surgery.

 Dental.

 Endocrinology.

 Endocrine and Breast Surgery.

 Emergency Medicine.

 Gastroenterology.

 Gastro Surgery.

 General Surgery.

 Health Promotion & Preventive Medicine.

 Internal medicine.

 Minimal Invasive & bariatric Surgery.

 Neurosurgery.

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 Neurology.

 Nephrology.

 Orthopedic.

 Obstetrics & Gynecology.

 Ophthalmology.

 Oncology-Surgical and Medical.

 Plastic Surgery.

 Pediatrics.

 Panchkarma.

 Psychiatry & Neuropsychiatry.

 Physiotherapy.

 Poly Trauma Critical Care.

 Pathology.

 Sports Medicine.

 Transfusion Medicine.

 Urology.

15
ORGANISATIONAL STRUCTURE

16
NO. OF EMPLOYEES/ ESTIMATED TOTAL

TURNOVER

In Sahara Hospital there are about 251-500 employees working currently and

the estimated total turnover of 10-100 Crores.

Sahara Hospital Family

Sahara India Pariwar, one of the largest business groups of India has entered

the Healthcare sector with a view to become the Best and the Largest Player in

this fast growing sector. They are creating one of the largest chains of hospitals

in India with high end secondary care in all Sahara City Homes – our flagship

integrated townships.The first of the three super-specialty hospitals is

operational in Lucknow, Uttar Pradesh, India. It is presently operating with 250

beds (which will be expandable to 554 bedded). Sahara Hospital Lucknow is

poised to become one of the top hospitals in Asia.

17
Sahara hospital’s aesthetical design combines well with functional values to

deliver a most satisfying experience to the patients and as well as their near and

dear ones. The ambience is not only pleasing to the eyes but also touches hearts.

With dedicated, expert and experienced doctors around, you are assured of

quality, compassionate care and the most important, healing touch. Sahara

hospital is now providing high quality & cost effective services, coupled with

the warmth and caring nature that only true Indian.Hospitality can provide.

Sahara Hospital is a 250 bedded, Multi-disciplinary, super speciality tertiary

care hospital at Lucknow.

The subsidiary of Sahara Prime City Limited will connect all its 220

Hospitals through Tele-Medicine Network. The network will cover the 554

bedded multi-disciplinary super-specialties Tertiary Care Sahara Hospital

Lucknow, UP; 1500 bedded multi super-specialty, Tertiary Care Sahara

Hospital at Amby Valley City, Maharashtra; a 200 bedded multi-specialty

Tertiary Care hospital at Gorakhpur, UP and 30 bedded multi-specialty

Secondary Care Hospitals proposed to be developed across all the 217 Sahara

City Homes Townships. The 554 bedded multi-disciplinary super-specialty

tertiary cares Sahara Hospital, Lucknow, which offers 52 specialities, shall be

the central hub for these Hospitals. All the 220 hospitals will have a capability

of multiple concurrent Tele-Medicine sessions complimented by Tele-

18
consultation to enable doctors at different centers to share expert opinions and

advice on any patient at any of these hospitals. These hospitals will be equipped

with hi-tech IT facilities for transferring patient's data, Medical Records,

Audible Signs of patients and Diagnostic Images and Videos, both live and

stored across all 219 hospitals with support from Sahara Hospital, Lucknow.

Sahara Hospitals adopts the International conventions of Telemedicine. All

the OPD consultation rooms at Sahara Hospital, Lucknow will be upgraded to

Tele-consultation rooms and this way there would be multiple concurrent Tele-

consultation sessions possible for different specialties from a single hospital, at

a single point of time. These OPD consultation rooms will have redundant

network available for up to 1000 Mbps connectivity and will have options to

install High Definition LCD for Voice & Video Session along with 17 inch TFT

Monitor for viewing Patient data online. Doctor sitting at the OPD consultation

room can view the data of any patient available across any of the 217 Sahara

City Homes Hospitals on a single click of button and give him real time Tele-

consultation.

All critical parameters of patients admitted at these 217 Hospitals can be

viewed ‘Live’ with the help of integrating bed-side monitors to the Tele-

Medicine Server located at Sahara City Homes and the same will be linked on a

dedicated lease circuit to Sahara Hospital, Lucknow. To avoid any link failure
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as well as server failure, reasonable level of redundancy will be provided in the

system. Besides this, a separate level of Back-up Servers will be placed at a

different location to ensure that there is no loss of data. For the first time in

India, Integrated Tele-Medicine System to transmit patient’s Medical records

from HIS (Hospital Information System), Radiological Images from PACS

(Picture Archival and Communication System) and Voice & Videos

simultaneously will be functional across all the 220 hospitals. The 30 bedded

multi-specialty secondary care hospital across each 217 Sahara City Homes

Township will have strong infrastructure and round-the-clock medicine facility

center with all the specialties of Secondary Care level. These hospitals will

provide major specialties like Gastroenterology, Cardiology, General Medicine,

Obstetrics & Gynaecology, General-Surgery, Neonatology, Paediatrics,

Physiotherapy, Orthopaedics, ENT, Dentistry and Ophthalmology.

These hospitals will offer advanced diagnostic facilities like Digital X-ray,

Ultrasound, 2D Echo (Color Doppler), TMT, Video Endoscope, ECG, Nasal

Endoscope and Colposcope through latest generation medical equipment’s. A

full-fledged Pathology Lab with support from Sahara Hospital, Lucknow and 24

hrs. Pharmacy located at the ground floor for easy access from outside and

inside the hospital will also be a part of these 217 hospitals. The 217 secondary

care hospitals will offer Quality Medical Care with round-the-clock

20
casualty/emergency services backed with 24hrs. Ambulance Services (Air-

conditioned Mobile I.C.U. equipped with life saving equipment’s). Each

hospital will consist of two OTs (a major and a minor) with dedicated ancillary

spaces. For best possible Critical Care as per the international protocols, a 4 bed

well-equipped ICU unit is planned with life saving high end equipment’s like

Ventilator, Bed side monitors, etc. In addition, one

Isolation Critical Care will also be provided. Specialized Mother & Child Care

facility will provide maternity services in elegant and warm atmosphere

supported by Neonatal Intensive Care Unit & Immunization Facilities. Centrally

air-conditioned general wards with spacious private and semi private wards with

attached convenience facilities and special area dedicated for Health promotion

and preventive health care with provision of special check-up packages,

consultation and counseling will also be provided. With the objective of setting

a benchmark of excellence in advanced, hi-tech and multi-disciplinary medical

services in Asia. Sahara Hospital is a project of Sahara Indian Medical Institute

Limited (SIMIL) a subsidiary of Sahara Prime City Limited.

21
OVERVIEW:-

“WE VALUE RESOLVE, WE VALUE OUR PEOPLE, WE LEAD. 

WE NEED THE DYNAMISM WHICH AIMS TO DELIVER”

A 33 year old Sahara India Pariwar is full of youthful energies, undying passion

and relentless dedication. All set to move ahead towards an unbelievably great

and glorious golden jubilee. Sahara India Pariwar, one of the largest business

groups of India has entered the Healthcare sector with a view to become the

Best and the Largest Player in this fast growing sector. Now creating one of the

largest chains of hospitals in India with high end secondary care in all Sahara

City Homes – our flagship integrated townships. The first of the three super-

specialty hospitals is operational in Lucknow, Uttar Pradesh, India presently

operating with 250 beds (which will be expandable to 554 bedded). Sahara

Hospital Lucknow is poised to become one of the top hospitals in Asia.

Core Strengths  

 All Specialties and Diagnostics under One Roof. A Rich Pool of

Human Resource.

 Highly trained Doctors and Paramedical professionals adhering to

the international protocols.


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 Round the clock presence of qualified consultants.

 Nursing college with a constant resource of the most qualified

nurses.

  Best in Class Equipment. Delivering the Best Results

 Ultra-modern trauma care to skillfully manage polytrauma (24

hours-no matter what).

 High-end equipment’s for OT, ICU’s, Laboratories, Diagnostics&

Rehabilitation.

 Fully equipped approx. 100 bedded critical care wing.

 State of the art ultra-clean operation theatres.

 Internationally designed, equipped & fully automated central

sterilization and supply department to achieve desired infection control

and success rate.

The Complete World of Sahara Hospital

So, one gets everything when it comes to ones healthcare. The hospital has

44 major specialties that are offered in one of the most resource-rich, well

planned facility where super-specialty in everything we do is the defining

principle.

 Emergency & Trauma Care.


23
 Medical Specialties.

 Surgical Specialities.

 Investigation specialities.

 Critical care facilities.

 Blood Bank.

 Nutrition & Dietetics.

 Physiotherapy.

 Alternative Medical Sciences.

"Sahara Hospital aims to bridge the gap of quality healthcare, especially

tertiary healthcare in UP, as well as the adjoining states and countries. The

hospital has planned to provide world class medical services to all strata of

the society in the region. It has conceptualized to be patient-friendly and

intends to provide all medical facilities and diagnostics under one roof,"

avers Dr. H.P Kumar, Director-Medical Health, Sahara Hospital.

Dr. H.P Kumar,

(Director-Medical Health,

Sahara Hospital).

24
Whole Gamut of Services & Facilities Round The Clock

The hospital has all the investigative services available round the clock. This

includes Radiology, Pathology, Endoscopy, and special diagnostic services,-all

located at one place. This also includes latest generation Cardiac CT, MRI,

Cardiac Cath Lab & Pathology labs. The hospital with advanced new age

equipment’s provides highly dependable CRITICAL CARE services. It is

backed by a full-fledged trauma care centre, networking of critical care

ambulances and approx.100 intensive care beds which include dedicated

Neuro / Stroke ICU, Intensive Cardiac Care Unit, Medical & Surgical ICU,

Transplant ICU Neonatal and Paediatric ICU & High Dependency Units as per

the international norms. The facilities are augmented by ‘Ultra Clean’ operation

theatres, dedicated to different specialties. The hospital’s special focus on

infection control, added by Central Sterilization and Supply Department

(CSSD) and patient safety (including radiation safety norms) makes it a high-

end first-of-its kind hospital in the region.

Work done in Sahara Hospital

 Filtering of data of different employees of different department and

managing the pool of data in a co-ordinate manner.

25
 Assisted in cross checking of documents of employees on regular

basis.

 Assisted in generating various kinds of reports.

 Department wise arrangement of employee data.

 Filling up of documents

 Updating of documents.

 Short listing of CVs for interview.

 Calling shortlisted candidates for interview.

 Assisted in interview coordination.

26
PROFILE

Mission

The mission of Sahara Hospital is to provide quality healthcare with

compassion efficiency.

To apply and share new technology

To Promote and environment in the hospital that facilitates protection of

patient’s rights and commitment towards patient care

To include preventive healthcare practices in addition to treatment applications

without discrimination of religion, Language, Race and Gender.

Vision

To set a benchmark of excellence in advanced, hi tech multi disciplinary

medical services in Asia, Offering high quality healthcare and tertiary care

facilities.

Quality Policy

Sahara Hospital is committed to deliver high quality patient care through

applications of latest technology coupled with medical excellence, ensuring

27
safety of treatment during patient's stay, promoting and environment of

continuous quality improvement and complying with statutory regulations.

SAHARA HOSPITAL: BORN TO SERVE

Sahara India Pariwar, one of the largest business groups of India has entered

the Healthcare sector with a view to become the Best and the Largest Player in

this fast growing sector.

The first of the three planned super-specialty hospitals is operational in

Lucknow, Uttar Pradesh, India, presently operating with 378 beds (expandable

to 554 beds). Sahara Hospital Lucknow is poised to become one of the top

hospitals in Asia.

Sahara Hospital is expected to place Lucknow on the world map of destinations

for healthcare of global standards. The hospital has specially designed suites

for patients and their families coming from overseas for medical treatment in

India, as a cost-effective and reliable option.

With strength and commitment in our holistic healthcare delivery strategy-

Sahara Hospital aims at bridging the gap between quality health care and

affordability. It has conceptualized to be patient friendly and intends to provide

quality care with highest standards having all medical facilities and diagnostics
28
under one roof.

MAKING ITS FORAY IN THE HEALTH CARE ARENA, Sahara group

started its operations on Sahara Hospital on 12th February 2009. The

Multispecialty, Tertiary care medical destination is currently operating

with 52 specialties.

Sahara hospital’s aesthetical design combines well with functional values to

deliver a most satisfying experience to the patients and as well as their near and

dear ones. The ambience is not only pleasing to the eyes but also touches

hearts. With dedicated, expert and experienced doctors around, you are assured

of quality, compassionate care and the most important, healing touch. Sahara

hospital is now providing high quality & cost effective services, coupled with

the warmth and caring nature that only true Indian hospitality can provide. As

Multispecialty, Tertiary care destination, Sahara Hospital offers a high order of

integrated quality healthcare with the availability of all super specialties and

latest generation diagnostic facilities under one roof.

We have developed special protocol for prompt & integrated management of

Poly trauma & acute strokes with the availability of Neurosurgery, General

Surgery, Orthopedic surgery, Plastic & Reconstructive surgery, Micro vascular

surgery , Cardiothoracic surgery, Vascular surgery, Urology ,ENT surgery,


29
Gastro surgery, Eye Surgery, Endocrine surgery, Dental and Maxillo- facial

surgery supported by round the clock services of world class blood bank for

safe & prompt availability of Blood components, Latest Generation diagnostics

including 64 slice Cardiac CT, MRI, Lab Medicine supported by ultraclean

Operation Theatres

Our hospital is always at your service 24 hours-seven days of the week.

For any Emergency Admission please contact 24 hours help desk 0522-

6780001 or 6780002. For any enquiry /registration please contact 0522

6782159(from 8.30 a.m. to 4.00p.m.)


 
Core Strengths

All Clinical Specialties are available under One Roof


 

A Rich Pool of Human Resource


 Highly qualified experienced & Skilled Doctors and trained Paramedical

professionals.

 Surgical specialists & Super specialist of all Surgical Specialties

 Round the clock presence of qualified & dedicated staff

 Nursing college with a constant resource of the most qualified nurses.


 
Best-in-Class Equipments. Delivering the Best Results
 Specialist to manage poly trauma (24 hours-no matter what)

 High-end Latest generation equipments for OT, ICU’s, Laboratories,


30
Diagnostics& Rehabilitation.

 Fully equipped approx. 123  Critical care  bedded wing

 State of the art 7 ultra-clean operation theatres

 Internationally designed, equipped with fully automated central

sterilization and supply department to achieve desired infection control

and success rate.


The Complete World of Sahara Hospital.
 
 Emergency & Trauma Care

 Medical Specialties

 Surgical Specialties

 Investigation Specialties

 Critical care facilities

 Blood bank

 Nutrition & Dietetics

 Physiotherapy

 Alternative medical sciences


 
Whole Gamut of diagnostic services is available Round The Clock.

The hospital has all the investigative services available round the clock. This

includes Radiology, Pathology, Endoscopy, and special diagnostic services,-all

located at one place. This also includes latest generation Cardiac CT, MRI, a

31
Cardiac Cath Lab & Pathology Labs.
 
SPECIALLY Designed OPD:
OPD is located in dedicated wing with availability of Basic Diagnostics in

relation to individual OPD

32
 Unique Feature:
FULL FLEDGED TRAUMA CARE CENTRE: Prompt & integrated

management of Polytrauma & acute strokes with the availability of

Neurosurgery , Neuromedicine, Orthopedic surgery, Plastic &

&reconstructive surgery, cardiothoracic surgery , clinical & invasive

Cardiology, vascular surgery, urology ,ENT surgery ,Gastro surgery, Eye

Surgery , endocrine surgery supported by round the clock services of world

class blood bank & diagnostics .

The most modern delivery system – “Pneumatic Tube” to achieve efficient

& safe transportation of drugs, pathological samples. First of its kind in

India.

Cardiac Cath Lab Alluraxperfd10 ceiling suspended-flat panel equipped

with latest generation dynamic flat detector

1.5 Tesla Ultra fast 16 channel

Ultra fast 64 slice Cardiac CT

Portable C T SCANS First time in Northern region

Capsule Endoscopy

33
Camera capsule can be easily ingested which takes thousands of color

photos of the digestive trackt Seamless Ultra Clean Operation Theatres as

per the International standards with Laminar Air Flow with dedicated AHUs

for each OT.

Intensive Care Unit Equipped with latest generation equipment and high

end bed side patient monitors for the close monitoring of the patients

through web.

Mobile Intensive Care Unit (Ambulence) with Latest Generation

Equipments.

ULTRA MODERN BLOOD BANK FACILITY available round the

clock assuring safe transfusion of high quality blood components.Equipped

with latest generation high end equipment including aphaeresis units for

component donation as well as component separation & storage according

to International Standards.

Laboratory Sahara Hospital-Curing through Care

Level III NICU has the state-of-the-art Transport Incubator with ventilator

for transporting sick newborns.

One of the distinguishing features of Sahara Hospital is the effective

integration of latest Information Technologies and Medical Technologies


34
Continuous Renal Replacement Therapy

World class Entrance lobby with elegant environment.

Enjoy motherhood -Special Anti Natal Classess

Thyroid clinic

Unique surgeries/Treatments/Procedure

 Pioneer centre for Neuroendoscopic Surgeries

 Cardiac Angiography by Noninvasive Method. In 5 heart beat

Cardiac Angiography can be Accomplished ensures Minimal

Radiation and less dose of Contrast.

 Beating Heart (OFF PUMP) coronary Bypass surgery Available at

Sahara Hospital for only Rs. 1 Lac 30 thousand as a package for stay,

Nursing, Medicines & Surgery.

 Facilities for Total Hip and Total knee replacement surgeries

arthroscopic surgery, matching international standards, by trained

surgeons.

 Haemato-oncology -Hematological cancers, Lymphomas, Leukemias

& Myelomas. A diverse range of oncological surgeries in the areas of

Head & Neck cancer, Breast cancer, Soft Tissue Sarcomas,


35
Gastrointestinal malignancies and Gynecological cancers.

 Dialysis unit to offer you services of Hemodialysis, Peritoneal

Dialysis, and Bed Side Dialysis with CRRT facility.

Painless Delivery
Trauma Care & Critical Care:
 
TRAUMA CARE centre of Sahara hospital is equipped with a network of hi-

tech critical care ambulances that has been established with the motto of motto

“24 hours – No matter what”. This ensure availability of best medical care

without any wastage of time by providing medical attention right through the

transportation of the victims of Poly Trauma, Stroke, Cardiac a emergencies and

other alarming situations Prompt and proper treatment by trained expert at a

well equipped place can cure most patients conversely a delay of even a few

hours could mean the loss of valuable life. The QRT (quick response team) in

the critical care ambulance(MOBILE ICU) at Sahara hospital, minimizes the

event-intervention time by taking the patient right to the resuscitation area. On-

site availability of highly trained specialists, diagnostic facilities and dedicated

trauma operation-theatre,located in causality department itself helps us to save

valuable time.Thus,proper planning, quick reaction and the entry of the

ambulance directly into the trauma centre where immediate measure to

resuscitate the patients are available is factually possible at Sahara hospital. The

36
highly trained causality staff ,trauma (technicians and attendant and the trauma

O.T staff all follow the A B C protocol of resuscitation and are ready round the

clock to receive patients, brought by the QRT.” Sahara Hospital’s trauma centre

follows international protocols in terms of the constituents of its trauma team.

The trauma centre has a 24x7 trauma team of experts to handle the emergency

cases arriving at the hospital at any given moment of time. The team, under the

charge of a senior general surgery consultant, has on duty an anesthesiologists

and a senior resident general surgeon. Alongside, a team of neurosurgeons,

Plastic surgeons, maxilla-facial surgeons, orthopaedic surgeons, ENTsurgeon,

eye surgeon, gynecologists and pediatric surgeon are also available on

emergency call.

Our 123 beded critical care system is equipped with the latest generation of

ventilators and manned by the most qualified group of trauma care personnal-

doctors,nurses,technicians or staff. We have a 123 bedded critical care system

with ample no. of ventilators and all the intensive care monitoring systems, all

staff by qualified intensive care personnel, trauma traing nursing staff and

technicians, and are also available 24x7.

The hospital has emergency laboratory facilities, diagnostics facilities of X-ray, ultrasound,

high-resolution latest generation ultrafast CT AND MRI, all available round- the-clock for

prompt services . Sahara hospital’s world class Blood Bank, can supply components, FFP and

37
PRBC, etc.24 hour a day, and technicians on duty at all hours. There is also a 24 hours open

pharmacy.

Diagnostics (Complete range of latest generation equipments)

SPECIAL DIAGNOSTICS and List of Equipments installed in Sahara

Hospital 

Comprehensive ranges of latest generation equipment include:-


Digital X-Ray

 Ultrasound( including 4 D Ultrasound)

 Doppler Studies

 Cardiac CT scan

 Echocardiography

 Functional MRI (Magnetic Resonance Imaging)

 Digital Dental Radiology Including OPG (orthopentography)

 Cardiac Catheterisation Lab

Mammography
CARDIAC CATHLAB

 Allura Xper Fd10 Ceiling Suspended-Flat Pannel

 Equipped With Latest Generation Dynamic Flat Detector

 1.5 T Echospeed Hdx 16 Channel Mri Scanner

38
 Cardiac Ct (With Maximum Safety)

 Noninvasive Tool For Screening Of Status Of The Heart

39
Treatment Facilities
• Critical care Ambulances (Mobile ICUs)

• Round the clock emergency & Poly Trauma Care

• Intensive Care Units

• MICU

• CCU

• Neuro ICU

• Surgical ICU

• Transplant ICU

• Cardiothoracic ICU

• Cardiothoracic HDU

• PICU

• NICU – Level III NICU

• Plastic Surgery ,Cosmetic & micro vascular Surgery

• ENT including Audiometry and Voice disorder (speech therapy clinic) and

Head & Neck Surgery

• Orthopaedics – Trauma, All Joint replacement package and Arthroscopic

surgery

• Rheumatology

40
• Clinical Hematology 

• Endocrinology and Diabetology 

• Endocrine Surgery

• Breast Surgery

• Immunology

• Interventional Pain management 

• Physiotherapy

• Dietetics & Nutrition

• Preventive Medicine

41
Health Promotion
 

Today, urban life style is highly stressful due to hectic schedule with little

physical activity and irregular meals. Lack of exercise and the absence of

consultation with a specialist physician may result in serious diseases not

being discovered in time.


 
MASTER HEALTH CHECK-UP (MALE/FEMALE)  900
• BLOOD EXAMINATION : Complete Haemogram (Hb, TLC, DLC,

Platelet Count) & Blood group 

• URINE EXAMINATION : Routine and Microscopic 

• RADIOLOGY : X-Ray Chest PA View 

• DIABETIC PANEL : Fasting Blood Sugar 

• CARDIAC RISK PROFILE : Lipid Profile (Fasting) (Total Cholesterol,

HDL, LDL, VLDL, Triglycerides) 

• ECG 

• BIO-CHEMISTRY : BUN, Creatinine, SGPT 

• DIET COUNSELLING

HISTORY AND PHYSICAL EXAMINATION 

Package includes consultation by Physician. Kindly bring your previous

reports
42
if any and reports of above examination for final Selection & opinion by

Physician.

 
 240
ADVANCE HEALTH CHECK-UP (MALE)
0
• BLOOD EXAMINATION :

Complete Haemogram (Hb, TLC,

DLC, Platelet Count) & Blood

group 

• URINE EXAMINATION :

Routine and Microscopic 

• DIABETIC PANEL : Fasting Blood Sugar , HbA1C

• LIVER PROFILE : SGOT, SGPT, Bilirubin (Direct & Indirect, Total),

Alkaline Phosphatase, Total Protein, Albumin & globulin 

• KIDNEY PROFILE : BUN, Creatinine, Uric Acid 

• SERUM CALCIUM (Total & ionic) 

• CARDIAC PROFILE : Lipid Profile (Fasting) (Total Cholesterol, HDL,

LDL, VLDL, Triglycerides) 

• ECG 

• PSA (To be done if age above 40 years) 


43
• RADIOLOGY : X-Ray Chest PA View 

• DIET COUNSELLING

HISTORY AND PHYSICAL EXAMINATION 

Package includes consultation by Physician.

Kindly bring your previous reports if any and

reports of above examination for final

Selection & opinion by Physician.


 
 300
ADVANCE HEALTH CHECK-UP (FEMALE)
0

• BLOOD EXAMINATION :

Complete Haemogram (Hb, TLC,

DLC, Platelet Count) & Blood

group 

• URINE EXAMINATION :

Routine and Microscopic 

• DIABETIC PANEL : Fasting Blood Sugar , HbA1C

• LIVER PROFILE : SGOT, SGPT, Bilirubin (Direct & Indirect, Total),

Alkaline Phosphatase, Total Protein, Albumin & Globulin 

• KIDNEY PROFILE : BUN, Creatinine, Uric Acid SERUM CALCIUM

(Total & Ionic) 


44
• CARDIAC PROFILE : Lipid Profile (Fasting) (Total Cholesterol, HDL,

LDL, VLDL, Triglycerides) 

• ECG 

• RADIOLOGY : X-Ray Chest PA View

• THYROID : TSH, FT4

• GYNEC CONSULTATION

• PAP SMEAR

• Mammogram & Clinical Breast Examination by Female Specialist

• DIET COUNSELLING
 

45
Plan 1-   

EXECUTIVE HEALTH CHECK-UP (MALE) 4250 Plan 2-   

4550
• BLOOD EXAMINATION :

Complete Haemogram (Hb,TLC,

DLC, Platelet Count) & Blood

group, ESR, Peripheral Blood Smear

examination 

• URINE EXAMINATION : Routine and Microscopic 

• DIABETIC PANEL : Fasting Blood Sugar, HbA1C

• LIVER PROFILE : SGOT, SGPT, Bilirubin (Direct & Indirect, Total),

Alkaline Phosphatase, Total Protein, Albumin & globulin 

• KIDNEY PROFILE : BUN, Creatinine, Uric Acid, Calcium (Total &

Ionic) and Phosphorous

• CARDIAC PROFILE : Extended Lipid Profile (Fasting) (Total

Cholesterol, HDL, LDL, VLDL, Triglycerides, Apolipoprotien A1, B) 

• ECG 

• RADIOLOGY : X-Ray Chest PA view, Ultrasound Abdomen

• THYROID : TSH, Free T4


46
• ENT CHECK-UP

• EYE CHECK-UP

• PSA (To be done if age is above 40 years)

• DIET COUNSELING

• PFT • DENTAL CHECK-UP

• TMT (for Plan 2) • PHYSICAL & PSYCHOLOGICAL CHECK-UP

HISTORY AND PHYSICAL EXAMINATION 

Package includes consultation by Physician. Kindly bring your previous

reports if any and reports of above examination for final Selection &

opinion by Physician.
 
Plan 1-   

EXECUTIVE HEALTH CHECK-UP (FEMALE) 4550 Plan 2-   

4800
• BLOOD EXAMINATION : Complete Haemogram (Hb,TLC, DLC,

Platelet Count) & Blood group, ESR, Peripheral Blood Smear examination 

• URINE EXAMINATION : Routine and Microscopic 

• DIABETIC PANEL : Fasting Blood Sugar, HbA1C

• LIVER PROFILE : SGOT, SGPT, Bilirubin (Direct & Indirect, Total),

Alkaline Phosphatase, Total Protein, Albumin & globulin 

• KIDNEY PROFILE : BUN, Creatinine, Uric Acid, Calcium (Total &

47
Ionic) and Phosphorous

• CARDIAC PROFILE : Extended Lipid Profile (Fasting) (Total

Cholesterol, HDL, LDL, VLDL, Triglycerides, Apolipoprotien A1, B) 

• ECG 

• RADIOLOGY : Ultrasound Abdomen, X-Ray Chest PA view

• THYROID : TSH, Free T4

• ENT CHECK-UP

• EYE CHECK-UP

• GYNEC CONSULTATION & PAP SMEAR

• Mammogram & Clinical Breast examination by Female Specialist

• DIET COUNSELING • TMT (for Plan 2) 

• DENTAL CHECK-UP • PHYSICAL & PSYCHOLOGICAL CHECK-UP

HISTORY AND PHYSICAL EXAMINATION 

Package includes Consultation by Physician, Endocrinologist &

Gynaecologist. Kindly bring your previous reports if any and reports of

above examination for final Selection & opinion by Specialist Pediatrician


HEALTHY CHILD CHECK-UP  900

48
• BLOOD EXAMINATION :

Complete Haemogram (Hb, TLC,

DLC, Platelet

Count) & Blood group, ESR,

Peripheral Blood

Smear examination 

• URINE EXAMINATION : Routine and Microscopic 

• STOOL EXAMINATION : Routine and Microscopic

• RADIOLOGY : X-Ray Chest PA View

• ENT CHECK-UP

• EYE CHECK-UP

• DIET COUNSELLING (if required) 

• DENTAL CHECK-UP

• PHYSICAL & PSYCHOLOGICAL CHECK-UP

HISTORY AND PHYSICAL EXAMINATION 

Package includes consultation by Pediatrician. Kindly bring your previous

reports

if any and reports of above examination for final Selection & opinion by

Physician.
 
BREAST SCREENING PROGRAMME  115
49
0
 Consultation with experts at Department of Breast and Endocrine

surgery

 Complete breast check-up for

o Breast lump

o Breast pain

o Nipple discharge

 X-ray mammography (both breast)/Ultrasound examination (both

breast)

 Breast Counseling

HISTORY AND PHYSICAL EXAMINATION 

Package includes consultation by Endocrine & Breast

Surgeon. Kindly bring your previous reports if any

andreports of above examination for final Selection

& opinion by Endocrine & Breast Surgeon.

THYROID CHECK-UP  

50
THYROID PLAN 1 (  1150)

 T 3, T 4 • TSH • Ultrasound

Thyroid

THYROID PLAN 2 (  1500)

 TSH •FREE T 4 • TPO Antibodies • Anti Tg Antibodies

THYROID PLAN 3 (  1800)

 T 3, T 4 •TSH •Ultrasound Thyroid

 Ultrasound guided FNAC/Unguided FNAC

HISTORY AND PHYSICAL EXAMINATION 

Package include one time consultation by

Endocrinologist.
 
 480
DIABETIC MONITORING (quarterly)
0
FIRST VISIT

 Clinical history & physical examination

 Blood sugar fasting & PP

 Hb A1C

 RADIOLOGY : X-Ray Chest PA view, Ultrasound Abdomen


51
 Urine examination : routine & microscopic

 Urine microalbumin

 Lipid Profile (Fasting) (total cholesterol, HDL, LDL, VLDL,

triglycerides)

 Bun & Creatinine

 TSH, free T4

 ECG

 Fundus examination

 Total podiatry examination

 Diet counselling

SECOND VISIT

 Blood sugar fasting & PP

 Urine examination : routine & microscopic

 HbA1C, Creatinine

THIRD VISIT

 Blood sugar fasting & PP

 Hb A1C

 Urine : routine & microscopic

 Urine microalbumin
52
 Bun, Creatinine

 Fundus examination

FOURTH VISIT

 Blood sugar fasting & PP

 Urine examination : routine & microscopic

 HbA1C, Bun, Creatinine

 Lipid Profile (Fasting) (total cholesterol, HDL, LDL, VLDL,

triglycerides)

HISTORY AND PHYSICAL EXAMINATION 

Package includes consultation by Physician/Diabetologist. Kindly bring your

previous reports if any, and reports of above examination for final Selection

& opinion by Physician/Diabetologist at every visit.


 
 5400 Plan-
CARDIAO–DIABETIC HEALTH CHECK UP
1(6 monthly)
 FBS & PPBS(2 HOUR)

 TSH

 HbA1C

 Urine (r & m)

 Lipid Profile fasting (8-12 hour)

53
 Urea Creatinine, Sodium, Potassium

 E.C.G.

 2D Echo

 TMT

 X-RAY Chest PA View

 FUNDUS examination

 USG Whole Abdomen

 Diet Counseling

 Cardiologist & Diabetologist opinion

 Podiatrist examination
 
 16800 Plan-
CARDIAC –DIABETIC HEALTH CHECK UP
2 (6 monthly)
 Cardiac-CT Scan (if

required/once only)

 FBS & PPBS (2 HOUR)

 TSH

 HbA1C

 Urine

 Lipid Profile fasting (10-12 hour)

 Urea Creatinine, Sodium, Potassium

54
 E.C.G.,

 2D Echo

 TMT

 X-RAY Chest PA View

 FUNDUS examination

 USG Whole Abdomen

 Diet Counseling

 Cardiologist & Diabetologist opinion

 Podiatrist examination

CLINICAL HISTORY & PHYSICAL EXAMINATION

Package includes consultation by Cardiologist/Diabetologist. Kindly bring

your previous reports if any, and reports of above examination for final

Selection & opinion by Physician/Diabetologist at every visit.


 
 16800 Plan-
CARDIAC –DIABETIC HEALTH CHECK UP
2 (6 monthly)
 
 History & Physical Examination

 Complete Blood Counts, Blood Group & ESR

 Urine Examination : Routine & Microscopic

 Stool Examination : Routine & Microscopic

55
 X-ray Chest PA View
 
CARDIAC / HYPERTENSIVE CHECK UP  3600
 Blood Sugar Fasting

 Extended Lipid Profile-fasting (Total Cholesterol, HDL, LDL, VLDL,

Triglycerides, Apolipoprotien A, B, Lipoprotein a Lp(a)

 Serum Creatinine

 Markers of coronary risk - hs CRP, Homo Cysteine

 Urine Examination : Routine & Microscopic

 ECG

 TMT

 X-ray Chest PA View

 Fundus examination

 BP Check

 2D ECHO

Opinion by Cardiologist - if Cardiac CT included - Total charge   12000

HISTORY AND PHYSICAL EXAMINATION :

Package includes consultation by Cardiologist. Kindly bring your previous

reports if any, and reports of above examination for final Selection &

56
opinion by Cardiologist.
TPA
 
As the concept of TPA (THIRD PARTY ADMINISTRATOR) has been introduced by

IRDA (Insurance Regulatory and Development Authority).

The individual insured will get an ID card issued by the TPA. This ID Card is useful and

needed at the time of hospitalization.

TPA department at Sahara Hospital maintains databases of the various health Insurance

companies for the cashless settlement for the patients. At the time of admission the

policyholder or relative can flash the Photo ID-Card as a part of identification of the

policyholder and gain admission in our hospital to achieve excellent services under one

roof. Treatment at Sahara hospital is given as per the terms & conditions of the policy.

At the time of discharge, the insured will make payment which exceeds sum insured or

the benefits not covered under policy conditions. A complete CASHLESS

TREATMENT. Thus, the Individual does not run around for arranging cash for paying

for the hospital

LIST OF EMPENELLED TPA & INSURANCE COMPANY WITH SAHARA

HOSPITAL

1. Dedicated Health care Services (DHS)

2. Family Health Plan Limited (FHPL)

3. Raksha TPA

4. Paramount Health Services (PHS)

5. ICICI Lombard Health Care

6. Bajaj Allianz Health Insurance

57
7. Star Allied Health Insurance

8. EMeditek TPA

9. Medicare TPA

10. Europ Assistance

11. Future Generali India insurance company limited

12. Max Bupa Health Insurance Company Limited

13. Medi Assist india TPA

14. Vipul Medi corp

15. Religare Insurance

16. Reliance Insurance

17. Hdfc Ergo Insurance

18. TTk Health care

(for further information contact Mr. Subodh Shukla contact no.05226782110, Cell:

9453309697)

 
Corporate Tie Ups
 
With the aim of facilitating best and quality medical services to our

corporate houses, we are always on the lookout of good corporate &

business houses to include them in our network.

Sahara Hospital, a unit of Sahara India Medical Institute Ltd. is widely

recognized healthcare center for Corporate and Businesses. Any Business

organizations/ Institution would be well advised to opt for a corporate tie-

58
up with Sahara Hospital, as an official acknowledgment of our hospital as

the favored healthcare destination would go a long way in ensuring that the

employees of these business-houses aregiven personnel attention.

A formal recognition of Sahara Hospital as the preferred healthcare

destination provides employees of these businesses access to quality

healthcare with extra personal care,minimal formalities during admission,

and lesser financial burden.

Sahara Hospital is empanelled for providing quality healthcare to the

employees of various corporate organizations. The corporate

organizations / Institutions that have a tie-up with Sahara Hospital are:


 
EMPANELLED CORPORATES LIST
1. AEGIS - An ESSAR Enterprise EMPANELLE

2. AXA ASSISTANCE INDIA PVT.D

LTD. EMPANELLE

3. BANK OF BARODA D

4. BAYER CROPSCIENCE LTD. EMPANELLE

5. BHARAT HEAVY ELECTRICALSD

LTD(BHEL) EMPANELLE

6. BHARAT PETROLEUMD

CORPORATION LTD. (BPCL) EMPANELLE

59
7. BHARAT SANCHAR NIGAMD

LIMITED (BSNL) EMPANELLE

8. BHARTI AIRTEL LTD. D

9. BHEL - REGIONAL OPERATIONSEMPANELLE

DIVISION, LUCKNOW (BHEL-D

ROD) EMPANELLE

10.CENTRAL DRUG RESEARCHD

INSTITUTE (CDRI) EMPANELLE

11.DSCL SUGAR (DCM SHRIRAMD

CONSOLIDATED LTD.) EMPANELLE

12.GAIL INDIA LIMITED D

13.HERO MOTO CORP LTD. EMPANELLE

14.HINDUSTAN PETROLEUMD

CORPORATION LTD.(HPCL) EMPANELLE

15.HINDUSTAN UNILIVERD

LIMITED (HUL) EMPANELLE

16.HUDCO (HOUSING AND URBAND

DEVELOPMENT CORPORATIONEMPANELLE

LTD.) D

17.HINDALCO EMPANELLE

60
18.IDEA CELLULAR LIMITED D

19.IFFCO LUCKNOW EMPANELLE

20.IFFCO PHOOLPUR D

21.IIT - KANPUR EMPANELLE

22.INDIAN BANK D

23.INDIAN INDRUSTRIESEMPANELLE

ASSOCIATION D

24.INDIAN OIL CORPORATIONEMPANELLE

LIMITED (IOCL) D

25.INDO GULF FERTILIZERS EMPANELLE

26.INDUS TOWERS LIMITED D

27.ITC LTD EMPANELLE

28.LAVANYA AYURVEDIC D

29.MP TOURISM EMPANELLE

30.NATIONAL BANK FORD

AGRICULTURE AND RURALEMPANELLE

DEVELOPMENT (NABARD) D

31.NATIONAL FERTILIZERS LTD. EMPANELLE

32.OIL AND NATURAL GASD

CORPORATION LTD. (ONGC) EMPANELLE

61
33.PEPSICO INDIA HOLDINGSD

(PVT.) LTD. EMPANELLE

34.POWER GRID CORPORATION OFD

INDIA LTD. (PGCL) EMPANELLE

35.RAJIV GANDHI INSTITUTE OFD

PETROLEUM TECHNOLOGYEMPANELLE

(RGIPT) D

EMPANELLE

EMPANELLE

EMPANELLE

EMPANELLE

EMPANELLE

EMPANELLE

EMPANELLE

62
D

EMPANELLE

EMPANELLE

EMPANELLE

EMPANELLE

EMPANELLE

EMPANELLE

EMPANELLE

EMPANELLE

EMPANELLE

EMPANELLE

63
D

EMPANELLE

EMPANELLE

EMPANELLE

64
SELECTION PROCEDURE IN SAHARA HOSPITAL

Selection procedure is the most important part of the recruitment process. It

should provide evidence of the required capabilities and should be a completely

transparent. It should be timely, cost efficient, effective and equitable process.

Scrutiny of applications

Applications received from the candidates are scrutinized and short listed as per

the required job specification. Short listed applicants are called for an Interview

through a Scheduled interview call letter by post or courier / phone call/

email./telegram/phonogram. Time shall be given to the applicants to make

necessary arrangements to appear for the Interview.

Preliminary Screening / Verification

This screening shall be done based on the job requirements and Specifications.

During the time of interview, the candidate’s authenticity of the original

certificates I testimonials of age, qualification and experience shall be verified,

updated and recorded by the HR personnel. On completion of verification, the

candidates are asked to appear for the written test I group-discussion.

Scheduled Personal interview/ selection

65
The shortlisting candidates will attend the personal interview. The Interview

panel will consist of Director (Medical Health), the concerned departmental

head, Representative of recuritment and selection process in the Sahara

Hospital and the representative /HR Head of Sahara Hospital. The panel

members will look for the required criteria, based on which the candidates will

be selected or rejected.

There are various formats which are used during the interview process,

Formats such as

 Personal Information Sheet.

 Interview Assessment Sheet.

As per the scheduled, the interview is set up on the confirmed date and venue by

the H.R. Department. There is one coordinator and about five to six panel

members who takes the interview. The interview starts as follows:

 The coordinator is responsible for proper sitting arrangement and all the

other arrangement for the candidates before the interview starts.

 The coordinator coordinates between the panel members and the

candidates at the time of the interview.

66
 The coordinator get all the relevant formats filled through candidates and

prepare docket for individual candidates which is to be presented before

panel when candidates appears for the interview.

 Coordinator is also responsible for get the attendance sheet signed from

appeared candidates.

DOCKET OF INTERVIEWEE:

It typically includes following:

 Personal information sheet.

 Resume of candidate.

 Credentials of candidates (registration certificate for medical and para

medical positions in necessary)

 Interview assessment sheet (it is filled by the panel except name of

candidate and date of interview).

67
INTERVIEW PANEL:

Formation of Panel depends on the position for which interview is

scheduled. It consists of following members:

 Key persons/person of technical department.

 Representative of corporate H.R.

 Representative of hospital H.R.

68
*DIRECTOR MEDICAL HEALTH CHAIR THE

PANEL FOR KEY POSITIONS.*

The following traits shall be looked upon during the Interview process:

 Willingness to learn.

 Willingness to change

 Self-starter.

 Ability to concentrate.

 Willingness to learn multiple skills.

 Team Player.

 Good family background.

 Personal grooming & etiquette.

 Loyalty to the organization.

 Dedication to the profession.

 Good communication skills.

 Positive attitude towards life.

 Caring Nature and helping tendency Decision making ability.

 Active & quick to respond to situations.

69
Antecedent check

Due diligence antecedent check shall be carried out for key positions before the

time of joining. Antecedent check also carried out for any of candidate if the

submitted documents seem ambiguous.

Medical Examination

A pre- employment medical examination shall be done for all new incumbents

before they join through any registered medical practitioner on provided format

along with reports.

Provisional Selection (Offer Letter)

Provisional selection letter is offer letter itself issued to selected candidates

which clearly mention the period of probation. The probation period also

mentioned in appointment letter issued later after joining of candidate.

Appointment

On receipt of the pre- employment medical fitness certificate and found fit for

employment, an appointment letter will be issued/ sent to the candidates

enumerating the terms and conditions discussed during the personal interview.

On receipt of the appointment letter, the candidate has to confirm their

acceptance and date of joining by signing and returning the duplicate copy of

the appointment order to the hospital.


70
Placement and Joining formalities

A selected candidate has to report a day in advance with the following to

complete the joining formalities and creation of a personal record:

 Proof of age, Qualification & experience

 Licenses/ Registration Certificates, etc.

 Passport size photographs.

The following forms are to be filled:


EMPLOYEE DETAIL FORM.

JOINING REPORT.

COMMUNICATION FORM.

NOMINATION FORM.

DEPENDANTS DECLARATION
FORM.

PROVIDENT FUND FORM.

GRATUITY FORM

MEDICAL FITNESS FORM

The officer in- charge at recuritment and selection process in the Sahara

Hospital D shall verify all the above documents on the date of joining and

complete the formalities. After completion of joining at Recuritment and

71
selection process in the Sahara Hospital D a posting letter issued to Hospital HR

mentioning the date of joining, cadre & designation.

JOINING AT SAHARA HOSPITAL H.R:

In some crucial circumstances the rejoining of the candidates has been done in

the hospital by taking immediate permission from the corporate H.R and all the

joining formalities has been done later.

AN OVERVIEW

The recruitment & selection process at Sahara Hospital is governed by well-

defined procedures which are efficacious enough to attract & hire competent

manpower. Job description & specification are prepared during the

MANPOWER PLANNING for all the positions. A comprehensive manpower

plan was made at the time of inception of Hospital which has been rectified &

customized on later stage. Thus any can have the observation that recruitment

& selection is supported by strong planning back up either it would not be as

smooth as it is.

72
RESEARCH METHODOLOGY

73
RESEARCH METHODOLOGY

DATA COLLECTION

Data collection is a term used to describe a process of preparing and


collecting business data - for example as part of a process improvement or similar project.

Data collection usually takes place early on in an improvement project, and is often
formalized through a data collection Plan which often contains the following activity.

1. Pre collection activity – Agree goals, target data, definitions, methods


2. Collection – data collection
3. Present Findings – usually involves some form of sorting Interpretation and/or
presentation.

There are two methods of data collection which are discussed below:

DATA COLLECTION

PRIMARY DATA SECONDARY DATA


(Data collection techniques)

QUESTIONNAIRE INTERVIEW EXTERNAL INTERNET INTERNAL


SOURCE SOURCE

Unstructure

74
PRIMARY DATA

In primary data collection, you collect the data yourself using methods such as interviews and
questionnaires. The key point here is that the data you collect is unique to you and your
research and, until you publish, no one else has access to it.

I have tried to collect the data using methods such as interviews and questionnaires. The
key point here is that the data collected is unique and research and, no one else has access to
it. It is done to get the real scenario and to get the original data of present.

DATA COLLECTION TECHNIQUE

Questionnaire:

Questionnaire are a popular means of collecting data, but are difficult to design and often
require many rewrites before an acceptable questionnaire is produced. The features included
in questionnaire are:
 Theme and covering letter
 Instruction for completion
 Types of questions
 Length

Interview:

This technique is primarily used to gain an understanding of the underlying reasons and
motivations for people’s attitudes, preferences or behavior. The interview was done by asking
a general question. I encourage the respondent to talk freely. I have used an unstructured
format, the subsequent direction of the interview being determined by the respondent’s
initial reply, and come to know what is its initial problem is.

75
SAMPLING METHODOLOGY
Sampling technique:

Initially, a rough draft was prepared keeping in mind the objective of the research. A pilot
study was done in order to know the accuracy of the questionnaire. The final questionnaire
was arrived only after certain important changes were done. Thus my sampling came out to
be judgmental and continent.

Sampling Unit:

The respondents who were asked to fill out questionnaires are the sampling units. These
comprise of hospital of recuritment and selection process in the Sahara Hospital ,S sahara
India Pariwar , who had attended the personality development workshop.

Sampling Size: 20

SECONDARY DATA

All methods of data collection can supply quantitative data (numbers, statistics or financial)
or qualitative data (usually words or text). Quantitative data may often be presented in tabular
or graphical form. Secondary data is data that has already been collected by someone else for
a different purpose to yours.

Need of using secondary data

1. Data is of use in the collection of primary data.


2. They are one of the cheapest and easiest means of access to information.
3. Secondary data may actually provided enough information to resolve the problem being
investigated.

76
4. Secondary data can be a valuable source of new ideas that can be explored later through
primary research.

Limitation of secondary data

1. May be outdated.
2. No control over data collection.
3. May not be reported in the required form.
4. May not be reported in the required form.
5. May not be very accurate.
6. Collection for some other purpose.

77
DATA INTERPRETATION &
INTERPRETATION

78
DATA INTERPRETATION & INTERPRETATION

1. What do you understand by recruitment sahara Hospital?

Learning 0
Enhancement of knowledge, skill &attitude 4
Sharing information 0
All of the above 16

INTERPRETATION

The above result shows that most of the hospital of recuritment and selection process in the
Sahara Hospital are well aware of the definition, inputs and purpose of the recruitment
program. They are self motivated to attend such recruitment program as it will result in their
skill enhancement & improving their interpersonal skill.

79
2. Recruitment is must for Selection productivity and Process sahara
Hospital.

Completely agree 17
Partially agree 3
Disagree 0
Unsure 0

INTERPRETATION :

The above result shows that mostly all the hospital of recuritment and selection process in the
Sahara Hospital are well aware of the role and importance of the recruitment . It means
somewhere their productivity and performance has been improved after the recruitment program
attended by them and it helped them to achieve their goal.

80
3. (i). Have you attended any recruitment program in the last 01 year
sahara hospital?

Yes 20
No 0

INTERPRETATION :

100% respondents had attended recruitment program in the last 01 year. It means in
recuritment and selection process in the Sahara Hospital , Sahara India Pariwar, time to time
recruitment is provided to all the hospital and it is continuous process.

81
(ii). If yes, which module of soft skill development recruitment sahara
hospital ?

Personality and positive attitude 3


Business communication 2
Team building and leadership 0
Stress management and work-life balance 2
Business etiquettes and corporate grooming 0
All of above 13
If any other ,please specify 0

INTERPRETATION :

65% respondents had attended all the five modules of soft skill development recruitment .
But besides soft skill development recruitment , Recuritment and selection process in the
Sahara Hospital Sahara India Pariwar should also provide product/process or skill based
recruitment to enhance the employability.

82
4.(i). After the recruitment , have you given feedback of it sahara hospital?

Yes 20
No 0

INTERPRETATION :

100% respondent had given feedback after attending the recruitment . It means each and
every respondent are well aware of the importance of giving feedback. They know that their
feedback is very important to identify the effectiveness and valuation of recruitment
program.

(ii). If yes, through which method sahara hospital?

Questionnaire 16
83
Interview 1
Supplement test 1
Any other 0

INTERPRETATION :

The above result shows that the questionnaire is the most popular method of evaluating the
recruitment program and other methods are not very much in practice in recuritment and
selection process in the Sahara Hospital , Sahara India Pariwar But since there are various other
methods of Selection of recruitment program like interviews, supplement test, self diaries&
observation so it should also implement the other methods also to identify the ROI (return on
investment) & effectiveness and valuation of the recruitment program.

5. Which method of post recruitment feedback according to you is more


appropriate sahara hospital?

Observation 5
84
Questionnaire 3
Interviews 8
Self diaries 3
Supplement test 1

INTERPRETATION :

I. Recruitment and selection process in the Sahara Hospital , Sahara India Pariwar, mostly
use the questionnaire to get the feedback of trainees but only 15% respondents are in favor
of questionnaire because in it there is a possibility of getting inaccurate data and in this
responding conditions are also not controlled.
II. On the other side 40% respondents feel that interview is the most appropriate method of
evaluating the recruitment program because it is more flexible method, and in this they can
get the opportunity for clarification and the most important thing is that in the interview,
personal interaction is also possible.
III. 25% are in favor of observation because this is non-threatening and is excellent way to
measure the behavioral changes.
IV. Beside this, 15% are in favor of self diaries and 5% are in the favor of supplement test. It
means that Recuritment and selection process in the Sahara Hospital , Sahara India Pariwar
should also try to use other method of Selection of recruitment program.

6.(i). Do you think that the feedback can evaluate the recruitment
effectiveness sahara hospital?
85
Yes 20
No 0

INTERPRETATION :

100% respondents think that the feedback can evaluate the recruitment effectiveness. It
means that hospital in the Recruitment and selection process in the Sahara Hospital , Sahara
India Pariwar are well aware of the importance of taking feedback after the recruitment .

(ii).If yes, how can the post recruitment feedbacks can help the
participants sahara hospital?

Improve job performance 1


An aid to future planning 3
86
Motivate to do better 2
All of the above 14
None 0

INTERPRETATION :

70% respondent feel that the post recruitment feedback can help the participants to improve
their job performance, is an aid to future planning and can motivate to do better. It means that
they are benefited by giving feedback of the recruitment , attended by them.

7. Post recruitment Selection focus on result rather than on the effort


expended in conducting recruitment sahara hospital .

Completely agree 14
Partially agree 6
Disagree 0

87
Unsure 0

INTERPRETATION :

70% respondents are completely agree and 30% respondents are partially agree with the
statement that post recruitment Selection focus on result rather than on the effort expended in
conducting recruitment program. It means that all the respondent are well aware of the purpose
and objective of the post recruitment Selection .

8. What should be the approach of post recruitment Selection sahara


hospital ?

Trainer centered 2
Trainee centered 2
88
Subject centered 8
All of the above 8

INTERPRETATION :

I. 40% respondents feel that the approach of post recruitment Selection should be subject
centered and 40% respondent also feel that it should be trainer, trainee and subject centered.

II. 10% respondents are in favor of trainee centered approach and 10% respondents are in
favor of trainer centered approach.

It means that the Selection procedure should be implemented concerning trainer, trainee
and subject.

9. What should be the ideal time to evaluate the recruitment sahara hospital?

Immediate after recruitment 6

89
After 15 days 7
After 1 month 4
Can’t say 3

INTERPRETATION :

35% respondent feel that recruitment should be evaluate after 15 days.30% feel that it should
be immediate after recruitment . 20% feel that ideal time to evaluate the recruitment is after 1
month and 15% are unsure.
Since each respondent had attended different recruitment program. So the ideal time of
Selection of recruitment depends on types of recruitment . It could be vary for different
recruitment .

10. Should the post recruitment Selection procedure reviewed and revised
periodically sahara hospital?

Yes 16
90
No 2
Can’t say 2

INTERPRETATION :

80% respondents feel that the post recruitment Selection procedure should be reviewed and
revised periodically. It means that it has to be a continuous process and be taken regularly by
the line manager/Reporting manager of the participants. It could also be taken by peer group.
Still 10% feel that the post recruitment Selection procedure should not be reviewed and
revised periodically. It means they are satisfied with the post recruitment Selection
procedure, followed by Recruitment and selection process in the Sahara Hospital , Sahara
India Pariwar.

11. Is the whole feedback exercise after the recruitment worth the time,
money and effort sahara hospital?

91
Yes 18
No 2
Can’t say 0

INTERPRETATION :

90% respondents feel that the whole feedback exercise worth the time, money and effort and
10% respondent are not agree with this. It means that feedback exercise is valuable and
worthful for the participant to achieve their personal goal as well as for the organization.
Still 10% are unsure about it. So there is a need to create awareness among them that how
much the feedback exercise is important to identify the effectiveness and valuation of the
recruitment program, to identify the ROI(return on investment),to identify the need of
recruitment and identify the points to improve the recruitment .

12.The post recruitment feedback can be used sahara hospital:

To identify the effectiveness and valuation of recruitment program 3

92
To identify the ROI(return on investment) 2
To identify the need of recruitment 0
To provide the points to improve the recruitment 0
All of above 15

INTERPRETATION :

75% respondents feels that post recruitment feedback can be used to identify the
effectiveness and valuation of recruitment program, to identify the ROI, to identify the need
of recruitment and to provide the points to improve

93
FINDINGS

94
FINDINGS

 Mostly all the Recruitment and Selection process in the Sahara Hospital of corporate
HR are well aware of the role and importance of the Recruitment They are self
motivated to attend such Recruitment program as it will result in their skill
enhancement & improving their interpersonal skill.

 Corporate HR, Sahara India Pariwar , time to time Recruitment is provided to all the
Recruitment and Selection process in the Sahara Hospital and it is continuous process.

 Two types of Recruitment is provided to the Recruitment and Selection process in the
Sahara Hospital by Corporate HR Sahara India Pariwar -induction Recruitment and
soft skill Recruitment and Process.

 Questionnaire is the most popular mean of evaluating the Recruitment program in


Sahara India Pariwar.

 Most of the Recruitment and Selection process in the Sahara Hospital feel that
interview is the most appropriate method of evaluating the Recruitment program.

 Post Recruitment and Processfocus on result rather than on the effort expended in
conducting the Recruitment and it worth the time, money and effort.

 Most of the participants are benefitted by giving feedback after attended the
Recruitment . It motivated them to do better, helped them to increase their job
performance and is an aid to future planning.

 In Sahara India Pariwar, post Recruitment and Processis used to identify the
effectiveness and valuation of Recruitment program, to identify the ROI(return on
investment), to identify the need of reRecruitment and to provide the points to
improve the Recruitment .
95
LIMITATION

96
LIMITATION

1. The study is limited to the Corporate HR, SAHARA INDIA PARIWAR LUCKNOW. So
the study is subject to the limitation of area.

2. The time period of the study was only two six weeks which may provide a deceptive
picture in comparison of the study based on long run.

3. Sampling size was of only 20, because only these people had attended soft skill
development Recruitment .

4. Corporate HR, Sahara India Pariwar only provides soft skill development Recruitment ,
not skill based (product/process) Recruitment . So how can one evaluate the skill based
Recruitment is still unresolved.

5. The study is based only on secondary & primary data so lack of keen observations and
interactions were also the limiting factors in the proper conclusion of the study.

97
SUGGESTIONS AND
RECOMMENDATIONS

98
SUGGESTIONS AND RECOMMENDATIONS

 The management must commit itself to allocate major resources and


adequate time to Recruitment .

 Ensure that Recruitment contribute to competitive strategies of the firm. Different


strategies need different HR skill for implementation. Let Recruitment help
employees at all levels acquire the needed skill.

 Ensure that a comprehensive and systematic approach to Recruitment exists, and


Recruitment and re Recruitment are done at all levels on a continuous and ongoing
basis.

 Ensure that there is proper linkage among organizational, operational and individual
Recruitment needs.

 Skill based Recruitment (product/process Recruitment ) should also be provided.

 Besides questionnaire other methods of post Recruitment and Process should also be
used like interviews, self diaries, observation and supplement test.

 The evaluation procedure must be implemented concerning trainer, trainee and


subject.

 Post Recruitment feedback has to be continuous and should also be taken from line
manager/superior & from peers to find out the effectiveness and valuation of
Recruitment .

99
CONCLUSION

100
CONCLUSION

The present study was conducted at Sahara Hospital in Lucknow. The aim was

to learn about the Recruitment and Selection process in the Sahara Hospital.

The study is done according to the day to day working in the H.R department.

Today the environment is very hostile. Every day new techniques of recruitment

and selection are defined. Today the candidate had many options available in

the health care sector. As the economy is growing very fast and the opening of

many avenues has always been an added advantage.

Infrastructure is improving and better technology is being made available day

after day. By the end of the day you have to see what the cost of the candidate

to the company is. He has to be selected in an orderly manner. One wrong step

can lead to the loss to company as well as waste of time and skills of the

candidate where it is not required.

101
BIBLIOGRAPHY

102
BIBLIOGRAPHY

1. BOOKS/MAGAZINES:
 Human Resource Management by L. M. Prasad
 Human Resource Management by Dipak. k. Bhattacharya
 Human Resource Management by K. Ashwathapa

2. WEBSITES:
 http://www.sahara.co.in
 http://www.sahara.org
 http://www.managementhelp.org/search/management_help_search.html?
zoom_query=Recruitment +and+development
 http://www.inc.com/magazine/19930201/3393_pagen_7.html
 http://humanresources.about.com/od/Recruitment
trends/Future_Education_and_Recruitment _Trends.htm
 http://humanresources.about.com/od/Recruitment /Recruitment
_Development_and_Education_for_Employees.htm
 http://Recruitment anddevelopment.naukrihub.com/

103
QUESTIONNAIRE

104
QUESTIONNAIRE

Dear Madam/Sir,

I, , an MBA student pursuing my course from As a part of my curriculum I am


undergoing summer Recruitment at Corporate Please give your views/opinions in the
space given below about the post Recruitment feedback in SAHARA INDIA
PARIWAR. The information provided by you will be kept highly confidential& will be
used by me strictly for an analysis only.

1) What do you understand by Recruitment ?

a) Learning
b) Enhancement of knowledge, skill and aptitude
c) Sharing information
d) All of above

2) Recruitment is must for enhancing productivity and performance.

a) Completely agree
b) Partially agree
c) Disagree
d) Unsure

3) (i) Have you attended any Recruitment programme in the last 01 year?
a) Yes
b) No

(ii) If yes ,which module of soft skill Recruitment and Process?

a) Personality and positive attitude


b) Business communication
c) Team building and leadership
d) Stress management and work-life balance
e) Business etiquettes and corporate grooming
f) All of above
g) If any other please specify ___________________________
4) (i) After the Recruitment ,have you given feedback of it?

a) Yes
b) No

(ii) If yes, through which method?(can select more than one)

a) Questionnaire
b) Interview
105
c) Supplement test
d) If any other please specify _______________

5) Which method of post Recruitment feedback according to you is more appropriate?

a) Observation
b) Questionnaire
c) Interviews
d) Self diaries
e) Supplement test

6) (i) Do you think that the feedback can evaluate the Recruitment effectiveness?
a) Yes
b) No

(ii) If yes, how can the post Recruitment feedbacks can help the participants?(can
select more than one)

a) Improve job performance


b) An aid to future planning
c) Motivate to do better
d) All of the above
e) None

7) Post Recruitment and Process focus on result rather than on the effort expended in
conducting Recruitment .

a) Completely agree
b) Partially agree
c) Disagree
d) Unsure

8) What should be the approach of the post Recruitment and Process?(can select more
than one)

a) Trainer centered
b) Trainee centered
c) Subject Centered
d) All of the above

9) What should be the ideal time to evaluate the Sahara Hospital?

a) Immediate after Recruitment


b) After 15 days
c) After 1 month
106
d) Cant say

10) Should the post Recruitment and Process procedure reviewed and revised
periodically?

a) Yes
b) No
c) Cant say

11) Is the whole feedback exercise after the Recruitment worth the time, money and
effort?

a) Yes
b) No
c) Cant say

12) The post Recruitment feedbacks can be used :

a) To identify the effectiveness and valuation of the Recruitment programme


b) To identify the ROI( return on investment)
c) To identify the need of re Recruitment
d) To provide the points to improve the Recruitment
e) All of above

13) Any suggestion for improving the post Recruitment feedback procedure exists in
Sahara India Pariwar?

107

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