BB Alarm Troubleshooting

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BB and DU alarm troubleshooting

1. Alarm:

M Inconsistent Configuration SectorEquipmentFunction=S5 (Configuration or


Customization Error)

Solution:

PKT0009T_2NB01> get SectorEquipmentFunction=S5

==============================================================================

1241 NodeSupport=1,SectorEquipmentFunction=S5

==============================================================================

administrativeState 1 (UNLOCKED)

availabilityStatus i[0] =

availableSectorPower 0

configuredOutputPower 40000

eUtranFqBands s[6] = Band3: full on all Band4: partial on all Band9: full on all Band10: partial on all
Band35: partial on all Band66: partial on all

mixedModeRadio true

operationalState 1 (ENABLED)

reservedBy [1] =

>>> reservedBy = ENodeBFunction=1,SectorCarrier=5

rfBranchRef [4] =

>>> rfBranchRef = Equipment=1,AntennaUnitGroup=5,RfBranch=1

>>> rfBranchRef = Equipment=1,AntennaUnitGroup=5,RfBranch=2

>>> rfBranchRef = Equipment=1,AntennaUnitGroup=5,RfBranch=3

>>> rfBranchRef = Equipment=1,AntennaUnitGroup=5,RfBranch=4

sectorEquipmentFunctionId S5

userLabel

utranFddFqBands s[4] = Band III: full on all Band IV: partial on all Band IX: full on all Band X: partial
on all

=====================================================================

Total: 1 MOs
Check the configuration of rfbranch one by one. In this case, the parameter of dlTrafficDelay for rfbrach 2 is wrong,

> get Equipment=1,AntennaUnitGroup=5,RfBranch=1

=====================================================================================

977 Equipment=1,AntennaUnitGroup=5,RfBranch=1

=====================================================================================

auPortRef [1] =

>>> auPortRef = Equipment=1,AntennaUnitGroup=5,AntennaUnit=1,AntennaSubunit=1,AuPort=1

dlAttenuation i[15] = 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6

dlTrafficDelay i[15] = 114 114 114 114 114 114 114 114 114 114 114 114 114 114 114

reservedBy [1] =

>>> reservedBy = NodeSupport=1,SectorEquipmentFunction=S5

rfBranchId 1

rfPortRef FieldReplaceableUnit=RRU-5,RfPort=A

tmaRef

ulAttenuation i[15] = 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6

ulTrafficDelay i[15] = 114 114 114 114 114 114 114 114 114 114 114 114 114 114 114

userLabel

=====================================================================================

Total: 1 MOs

> get Equipment=1,AntennaUnitGroup=5,RfBranch=2

=====================================================================================

872 Equipment=1,AntennaUnitGroup=5,RfBranch=2

=====================================================================================

auPortRef [1] =

>>> auPortRef = Equipment=1,AntennaUnitGroup=5,AntennaUnit=1,AntennaSubunit=1,AuPort=2

dlAttenuation i[15] = 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6

dlTrafficDelay i[15] = 114 114 114 114 114 114 114 114 114 114 114 114 114 114 114

reservedBy [1] =

>>> reservedBy = NodeSupport=1,SectorEquipmentFunction=S5


rfBranchId 2

rfPortRef FieldReplaceableUnit=RRU-5,RfPort=B

tmaRef

ulAttenuation i[40] = -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1
-1 -1 -1 -1 -1 -1 -1 -1 -1

ulTrafficDelay i[40] = -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1
-1 -1 -1 -1 -1 -1 -1 -1 -1 -1

userLabel

Total: 1 MOs

Step1:

> set 872 ulAttenuation 6,6,6,6,6,6,6,6,6,6,6,6,6,6,6

Set ulAttenuation on following 1 MOs ?

===================================================================================

872 Equipment=1,AntennaUnitGroup=5,RfBranch=2

===================================================================================

Set ulAttenuation on 1 MOs. Are you Sure [y/n] ? y

=====================================================================================

Id MO ulAttenuation Result

=====================================================================================

872 AntennaUnitGroup=5,RfBranch=2 6,6,6,6,6,6,6,6,6,6,6,6,6,6,6 >>> Set.

=====================================================================================
Total: 1 MOs attempted, 1 MOs set (Takes effect: cells using RfBranch disabled/enabled)

> set 872 ulTrafficDelay 114,114,114,114,114,114,114,114,114,114,114,114,114,114,114

===================================================================================

872 Equipment=1,AntennaUnitGroup=5,RfBranch=2

===================================================================================

Set ulTrafficDelay on 1 MOs. Are you Sure [y/n] ? y

=====================================================================================

Id MO ulTrafficDelay Result

=====================================================================================
872 AntennaUnitGroup=5,RfBranch=2
114,114,114,114,114,114,114,114,114,114,114,114,114,114,114 >>> Set.

=====================================================================================

Total: 1 MOs attempted, 1 MOs set (Takes effect: cells using RfBranch disabled/enabled)

Step 2:

Bl and deblock cell

Note:

ulTrafficDelay and dlTrafficDelay: The value range for each entry is 0..500000 (0..500000 ns). Unused
entries are set to -1.

2. NGS

Background:

NGS is used for frequency synchronization, the source is NTP server.

In the synchronization group LTE is the role for SYNC_PROVIDER, which means LTE get the sync signal
directly from NTP server and GSM/UMTS is the role for SYNC_RECEIVER.

Alarm:

W Node Group Sync Configuration Fault


Synchronization=1,RadioEquipmentClock=1,NodeGroupSyncMember=1 (More than one node has
the same Node Priority)

Root Cause:

LTE baseband don’t play the role for provide due to UMTS is up before LTE ready.

After LTE back to service, both LTE/UMTS stay the status for SYNC_PROVIDER.

Solution:

Just stop receive sync signal using the action below for both UMTS and LTE

Step1:

UMTS:

bl TransportNetwork=1,Synchronization=1,NodeGroupSyncMember=1

LTE:

Transport=1,Synchronization=1,RadioEquipmentClock=1,NodeGroupSyncMember=1

Step2:
deblock LTE first, check NGS local status, make sure it’s SYNC_PROVIDER

Then deblock UMTS, check if it is SYNC_RECEIVER

Step3:

Check the alarm to see if it ceases or not.

3. Online En-rollment Issue:

Issue:

Ladp server no response.

Solution:

Step1:

[Node Side] Change the parameter reservedByUser of MO

SystemFunctions=1,SecM=1,CertM=1,NodeCredential=1 to empty ([0])

> get SystemFunctions=1,SecM=1,CertM=1,NodeCredential=1 reservedByUser

=====================================================================

MO Attribute Value

=====================================================================

SecM=1,CertM=1,NodeCredential=1 reservedByUser [4] =

>>> reservedByUser = SystemFunctions=1,SecM=1,UserManagement=1,LdapAuthenticationMethod=1,Ldap=1

>>> reservedByUser = SystemFunctions=1,SysM=1,NetconfTls=1

>>> reservedByUser = SystemFunctions=1,SysM=1,CliTls=1

>>> reservedByUser = SystemFunctions=1,SysM=1,HttpM=1,Https=1

======================================================================
Total: 1 MOs

Step2:

[Node Side] Re-run the online certificate enrollment, make sure it succeed.

Step3:

[Node Side] Finish the post work after online certificate enrollment.

Step4:
[OSS Side] Execute the WA provided by Hannu (remove the node name from
/var/tmp/nma_added.

4. Alarm:

Inconsistent Configuration          FieldReplaceableUnit=1,RiPort=A (Either the CPRI cable


is wrongly connected or there is a configuration fault.)

Inconsistent Configuration          FieldReplaceableUnit=RRU-4(NO HW detected)

Step1. give a cold restart to the baseband

acc Equipment=1,FieldReplaceableUnit=1 restartunit

After the node back, check alarm, if not cleared, go to next step

step2. Match cell with sector and RRU to address the issue location

> get fdd sector

=====================================================================

MO                                                      Attribute         Value

=====================================================================

EUtranCellFDD=CMI6945P_9NB01_S01                        sectorCarrierRef  [1] =

 >>> sectorCarrierRef = ENodeBFunction=1,SectorCarrier=9

EUtranCellFDD=CMI6945P_9NB01_S02                        sectorCarrierRef  [1] =

 >>> sectorCarrierRef = ENodeBFunction=1,SectorCarrier=10

EUtranCellFDD=CMI6945P_9NB01_S03                        sectorCarrierRef  [1] =

 >>> sectorCarrierRef = ENodeBFunction=1,SectorCarrier=11

EUtranCellFDD=CMI6945R_1NB01_S01                        sectorCarrierRef  [1] =

 >>> sectorCarrierRef = ENodeBFunction=1,SectorCarrier=5

EUtranCellFDD=CMI6945R_1NB01_S02                        sectorCarrierRef  [1] =

 >>> sectorCarrierRef = ENodeBFunction=1,SectorCarrier=6

EUtranCellFDD=CMI6945R_1NB01_S03                        sectorCarrierRef  [1] =

 >>> sectorCarrierRef = ENodeBFunction=1,SectorCarrier=7

EUtranCellFDD=CMI6945R_1NB01_S04                        sectorCarrierRef  [1] =

 >>> sectorCarrierRef = ENodeBFunction=1,SectorCarrier=8

EUtranCellFDD=CMI6945T_2NB01_S01                        sectorCarrierRef  [1] =


 >>> sectorCarrierRef = ENodeBFunction=1,SectorCarrier=1

EUtranCellFDD=CMI6945T_2NB01_S02                        sectorCarrierRef  [1] =

 >>> sectorCarrierRef = ENodeBFunction=1,SectorCarrier=2

EUtranCellFDD=CMI6945T_2NB01_S03                        sectorCarrierRef  [1] =

 >>> sectorCarrierRef = ENodeBFunction=1,SectorCarrier=3

EUtranCellFDD=CMI6945T_2NB01_S04                        sectorCarrierRef  [1] =

 >>> sectorCarrierRef = ENodeBFunction=1,SectorCarrier=4

=====================================================================

Then you can easily match the cells to its sector carrier, then the RRU can be match.

Ex: cell EUtranCellFDD=CMI6945R_1NB01_S03, its sector carrier is 7, then its RRU is RRU-7

For this project,

LTE 900 share RRU with GSM 900, and RRU port DATA_1 used for LTE while DATA_2 used
for GSM

LTE 1800 is LTE only, then RRU DATA_1 should be used for LTE

LTE 2100 share RRU with UMTS 2100, and RRU port DATA_2 used for LTE while DATA_1
used for GSM

Step3: check rilink configuration

get rilink riPortRef

Ex. FieldReplaceableUnit=1,RiPort=A (Either the CPRI cable is wrongly connected or there


is a configuration fault.)

> get rilink riPortRef

=====================================================================

MO                                                      Attribute         Value

=====================================================================

RiLink=1                                                riPortRef1        FieldReplaceableUnit=1,RiPort=A

RiLink=1                                                riPortRef2        FieldReplaceableUnit=RRU-


5,RiPort=DATA_2

From the information get from step 2, you can easily find this RRU is used for L1800, so
DATA_1 should be used.
There will be alarm like cable wrongly connected or no HW detected if the port reference is
incorrect.

Just modify the riportRef2 with right one, cell/rru need to be locked during modify

Please go to next step if all configuration is correct or the alarm still there

step4: call ASP to check the HW connection then check again.

Please note that we can only call ASP check HW connection after we check the configuration
ourselves,

Otherwise they will complain if HW connection is ok while the root cause is wrong
configuration in baseband!

5. Power setting Check:

For 10MHZ it should be 20+20 – 40W

For 5MHZ it should be 10+10 – 20W

IBC –

If we use MIMO configuration it’s same as above

For SIMO

10MHZ it should be 20W

5MHZ it should be 10W

6. Alarm:

M RF Reflected Power High             FieldReplaceableUnit=RRU-4, RfPort=A (Reflected power


too high [ A ])

Solution:

Step1:

If issue port is ‘A’ in the alarm slogan, just let ASP check the feeder cable connection between
RRU RF port A and antenna.

If issue port is ‘B’, check by next step

Step2: issue port is B

Check type of related issue cells, check with ASP about it is IBC or MACRO.
If issue cell is MACRO, just let ASP check the feeder cable connection between RRU rf port B and
antenna.

If issue cell is SISO, just inform me to modify the configuration.

get . noofused

bl fdd

bl sector

set SectorEquipmentFunction=S1 rfBranchRef Equipment=1,AntennaUnitGroup=1,RfBranch=1

set SectorCarrier noOfTxAntennas 1

set SectorCarrier noOfRxAntennas 1

set RfPort=B vswrSupervisionActive false

bl Equipment=1,AuxPlugInUnit=RRU-1,DeviceGroup=ru,RfPort=B

deb fdd

deb sector

7. Alarm:

2016-05-13 09:39:04 m Feature Resource Missing FieldReplaceableUnit=RRU-4,


RfPort=A (RfPort has no VSWR capability)

Step1:

>get . vswr

FieldReplaceableUnit=RRU-4,RfPort=A vswrSupervisionActive true

FieldReplaceableUnit=RRU-4,RfPort=A vswrSupervisionSensitivity 50

FieldReplaceableUnit=RRU-4,RfPort=A vswrValue Struct{3}

Step2:

Set FieldReplaceableUnit=RRU-4,RfPort=A vswrSupervisionActive false

8. Alarm:
2016-05-13 09:51:27 M Resource Allocation Failure
EUtranCellFDD=LPG8201T_2NB01_R01 (Requested TX-power is not available
totalPowermW: 7007.134651, availPowermW: 5128.613840)

Note: L2100 s4, IBC

Step1:

>get . power

SectorEquipmentFunction=S4 availableSectorPower 10000


SectorEquipmentFunction=S4 configuredOutputPower 40000

Step2:

>set SectorEquipmentFunction=S4 configuredOutputPower 10000

Step3:

>restart RRU

9. Alarm:

RaxDeviceGroup_GeneralSwError
Subrack=1,Slot=1,PlugInUnit=1,PiuDevice=5,RaxDeviceGroup=1 (equipment_malfunction)

Background:

This alarm occurred on 3G side

Solution:

Restart Piudevice=5

10. Alarm:

2016-05-14 09:15:52 m Service Degraded


EUtranCellFDD=NKW8559T_2NB01_S01 (PerformanceDegraded)

Check power, Number of TX/RX, Rilink Ref

11. Alarm:

2016-05-14 10:34:38 m Link Failure RiLink=4 (Not in operation, additionalData:


id 1, unitId 1, portNo 3(Mixed Mode))

12. Alarm:
2016-05-23 09:05:38 w Sync Frequency Server Reachability Fault
Synchronization=1,RadioEquipmentClock=1,RadioEquipmentClockReference=1 (No IP
connectivity towards NTP server)

Symptom:

Solution:

Step1:

> get . syncServerNtpIpAddress

=====================================================================

MO Attribute Value

=====================================================================
Ntp=1,NtpFrequencySync=1 syncServerNtpIpAddress 10.79.36.16

Ntp=1,NtpFrequencySync=2 syncServerNtpIpAddress 10.79.36.34

=====================================================================

Total: 2 MOs

Step2:

Check IP design from Alice Wang mail. Check the NTP server IP. Please modify it if here is the
wrong IP.

Step3:

> set Ntp=1,NtpFrequencySync=1 syncServerNtpIpAddress 10.79.36.16

Set syncServerNtpIpAddress on following 1 MOs ?

=====================================================================

6151 Transport=1,Ntp=1,NtpFrequencySync=1

=====================================================================
Set syncServerNtpIpAddress on 1 MOs. Are you Sure [y/n] ? y

=====================================================================

Id MO syncServerNtpIpAddress Result

=====================================================================

6151 Ntp=1,NtpFrequencySync=1 10.79.36.16 >>> Set.

=====================================================================
Total: 1 MOs attempted, 1 MOs set

> set Ntp=1,NtpFrequencySync=2 syncServerNtpIpAddress 10.79.36.34

=====================================================================

6152 Transport=1,Ntp=1,NtpFrequencySync=2

=====================================================================

Set syncServerNtpIpAddress on 1 MOs. Are you Sure [y/n] ? y

=====================================================================

Id MO syncServerNtpIpAddress Result

=====================================================================
6152 Ntp=1,NtpFrequencySync=2 10.79.36.34 >>> Set.

=====================================================================
Total: 1 MOs attempted, 1 MOs set

Step4:

Restart the Node.

13. Alarm:

2016-05-23 09:31:32 w SFP Stability Problem FieldReplaceableUnit=R503,RiPort=10


(SFP RX-LOW_PWR alarm, additionalData: id 1, unitId 1024, portNo 9)

Description:

This is equipment alarm.

Solution:
Ask asp check rilink, re-plugin SFP module.

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