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ABOUT -
EXCELLON SOFTWARE
Excellon Software is an Innovative technology company that leverages SMAC (Social, Mobility, Analytics and
Cloud) to deliver simple solutions to complex problems of enterprises

Excellon was incorporated in 2000 and has offices in Pune and Nagpur

The company’s product portfolio encompasses a complete dealer management system, sales and distribution
management software, After market management software, and GST Software

Excellon Software has partnered with some of the blue-chip companies from India and the world to transform
their networks.

OUR VISION
“To emerge as a global leader in Sales, Distribution & Service Chain Management Software and provide
technologically advanced, innovative and cutting-edge tools that help you deliver the next generation
customer experience.”

Our mission is to provide compelling solutions to our customers which contribute to their growth and profits.

We are firmly grounded to our core values and driven by our purpose to provide superior customer experience
throughout the relationship.

OUR GLOBAL PRESENCE

RUSSIAN FEDERATION

NORTH AMERICA

TURKEY CHINA
MEXICO EGYPT
NEPAL BANGLADESH
SAUDI MYANMAR
WEST AFRICA ARABIA INDIA
CENTRAL AMERICA CAMBODIA
DOMINICAN REPUBLIC
INDONESIA
CAMEROON EAST AFRICA SRI LANKA
NORTH-WESTERN PHILIPPINES
SOUTH AMERICA MALAYSIA
BOLIVIA CENTRAL AFRICA
MADAGASCAR

ARGENTINA

A worldwide network of over 30,000 users spread over 9000 locations

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EXCELLON SOLUTIONS -
THE NAME BEHIND
EXCELLON 5
Excellon Software is renowned for its cutting-edge yet simple-to-use
Cloud based Sales, Distribution, and Service management software since
its inception in 2000. Excellon’s research continues to leverage latest
advances in Cloud, Mobility and Analytics for innovative solutions to complex
problems of enterprises. Excellon Software products are used by over 30,000 users
in over 8500 locations worldwide. Excellon Software has partnered with some of the
largest companies across verticals like Automotive, Consumer Goods, Industrial Equipments
all over the globe to transform their Sales, Distribution and Service Networks.

OUR ACHIEVEMENTS

Over 17 Years Network of Over Global User Award winning ISO 27001 Certified
of Experience 30,000 Users Footprint of 8500 cloud based
Locations software

EXCELLON 5 - AN OVERVIEW

ENTERPRISE COLLABORATION
SOLUTION CHANNEL
Enterprise solution for managing Focused on creating and managing close
large/multi- brand sales, service and collaboration between manufacturer/master
distribution networks. distributor and its distribution chain/network.

ENABLES BUSINESS CLOUD BASED

AUTOMATION SOLUTION
Automates complex business process Best in class cloud based solution used
workflow and its functionalities with for consolidated management of entire
powerful and adaptable solutions sales and service chain

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5
Excellon 5 Platform can be configured, customized, and scaled according to business demands. Intuitive,
functionally-rich and robust, the software delivers optimal efficiency and cost savings. It is an enterprise
solution for managing large/multi-brand Sales, Service and Distribution Networks.

PRODUCT OFFERING
Excellon 5 platform offers end-to-end
business solutions like -

• CRM
• SALES MANAGEMENT
• INVENTORY MANAGEMENT
• PROCUREMENT MANAGEMENT
• SERVICE MANAGEMENT
• FINANCE MANAGEMENT
• ANALYTICS AND DASHBOA

PRODUCT FEATURES
SINGLE UNIFIED SOLUTION
Cloud based modular solution to manage small to large & complex
dealer/service network. Sales, Service, Procurement, Inventory Finance &
CRM with business analytics, dashboards viewable on mobile devices.

SCALABILITY
Highly scalable, easy configurability & flexibility in deployment with
unmatched performance to take large number of data transactions
without affecting performance during peak hours/seasons.

MOBILITY
Leverage dealers by providing some important feature of DMS on mobile
platform. End customers can use it for booking the service, booking new
product on-the-go, tracking vehicle service history, etc.

ANALYTICS & BUSINESS INTELLIGENCE

Robust analytics and dashboard for bird's eye view of the entire and
departmental business operations in graphical representation.

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AFTERMARKET SOLUTIONS

Excellon-ASSIST is a Cloud based comprehensive solution for managing the end-to-end After-Sales product support.
Excellon-ASSIST software suite provides Workshop Service Management, Warranty Tracking, Repairs, Spares
Management, Customer Service operations Management and a powerful set of reporting tools. 

OUR SOLUTION
WORKSHOP SERVICE WARRANTY MANAGEMENT

. Service Booking . Claim Submission

. Service Estimate . Claim Routing
. Job card . Part Return
. Billing (Cash or Credit card) . Supplier Recovery and Payments

SPARES MANAGEMENT SPARES PURCHASE AND SALES

. Inventory Management and Stock . Managing purchase discrepancies due

Classification based on quantity, shortage, damage and Excess of spares
revenue and minimum stock level . Auto Ordering based on various parameters
. Stock transfer between Dealers . Provision to manage multiple spares in a
. Ensure Spares Availability for Service single order
and over the Counter Sales . Tracking Counter and Bulk Sales
. Return Management

INCIDENCE MANAGEMENT FIELD SERVICE MANAGEMENT

. Tracking incidence / Complaint Registration . Job Card Creation

. Tracking Activity Completion . Spares Management
. Send Notifications to Customers via SMS and . Transferring Product images real-time
Email . Approval from Client using Digital Signature

CALL CENTER MANAGEMENT PRODUCT SUPPORT

. Real-Time Customer feedback tracking . Technical Assistance to Customer

. Service Bookings . Troubleshooting Assistance to
. Enquiry Handling Customers

OUR UNIQUE OFFERING

ONE STOP VIEW OF OVERALL REAL-TIME TRACKING & CONTROL
CUSTOMER SERVICE OPERATIONS
1 2 OVER SERVICE / REPAIR LOGISTICS

HIGHLY SCALABLE AFTER-SALES SERVICE MANAGEMENT REAL-TIME MONITORING OF SERVICE

SOFTWARE TO MEET BUSINESS DYNAMICS 3 4 APPOINTMENTS AND INVENTORY CONSUMPTION

END-TO-END SPARES & INSIGHTFUL, GRAPHICAL

SERVICE CLAIM MANAGEMENT 5 6 REPORTS IN USER FRIENDLY FORMATS

RICH USER INTERFACE MOBILE PLATFORM LEVERAGED TO

(UI) FOR EASE OF USE
7 8 PROVIDE THE SOLTION ‘ON THE GO’

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PORTAL

We are in challenging times & innovations are

happening at exponential rate. Excellon cloud portal
brings your dealership into the next generation of
automobile industrial revolution with unique
features to automate & acclerate business across
the globe.

FUNCTIONAL CAPABILITIES
CONTENT MANAGEMENT

CAMPAIGN & LEAD MANAGEMENT

ORDER PROCESSING

COMPLAINTS AND FEEDBACK

REPORTING AND ANALYTICS

SERVICE MANAGEMENT

PORTAL ADMINISTRATION

CONTENT MANAGEMENT 1
Built in content management allows fully
featured product catalog with images, 2 CAMPAIGN AND LEAD MANAGEMENT
videos, textual content and links to
external contents. Design targeted marketing campaigns,
capture leads and assign them to dealers,
send personalized quotes to potential
ORDER PROCESSING 3 buyers, etc.
Integrated payment gateways enables
online product bookings.
4 COMPLAINTS AND FEEDBACK
Track and manage customer complaint &
REPORTING AND ANALYTICS 5
feedback.
Get comprehensive usage and
transaction history reports with
interactive role based dashboards for 6 SERVICE MANAGEMENT
targeted analytics.
Customers can view service history and
service advices for their products and
PORTAL ADMINISTRATION 7 request for appointments. Centralized
Configure the portal for integration to the service booking can help in load
backend System and manage customer management of each service center.
and dealer registration.

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-MOBILITY SOLUTIONS-

MOBILE APPS FOR

DEALERS & CUSTOMERS
Engage with dealers and customers in a more
convenient, transparent and personal
manner with featured-packed apps that are
multi-functional, designed to build stronger
connections.

Create
Service requests
on-the-go

Keep track DEALER SOLUTIONS

Manage
follow-ups
of leads
B2B APP
Dealer Empower your dealer network with
Solutions excellon 5 Mobile App that offers value
added services to improve turnaround
time on critical business aspects.
Improve
Capture response
enquiries time

Get Quotations
Enhanced and
Sales Make Payments
Presentations

Get Push
View Product Notification
Catalogue

CUSTOMER SOLUTION Customer

Solutions
B2C APP
Build a stronger relationship with Track
customers with your own customer Service
Locate
History
designed App that can offer a host of Dealers
services offered by the Excellon cloud
portal.
Online Vehical
and
Service Booking

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EXACT - Our latest

innovation, is a highly
RELIABLE & ROBUST reliable, easy to use and
INDIRECT TAX FILLING scalable platform designed
for indirect tax filling.

EXACT PASS enables the users & the user applications to

exchange data with GSTN system, making the
pass-through APIs available to them via secure
network

EXACT SUITE brings in automation to the critical

phases of GST process resulting in increased
precision, improved productivity, reduced
risks & lower cost of tax management.

. Complex Credit . Integrated solution

Allocations for compliance
. Invoice - . Real-time exchange
Level uploads of information
. Easy Reconciliation of records
EXACT GSP/ASP SOLUTION

DMS INTEGRATION WITH EXACT SUITE

Excellon DMS has been integrated seamlessly with EXACT SUITE for enabling clients to make their businesses GST compliant

Excellon GST Data clients’ GST Data

DMS System GST Data GSTN
MPLS
EXACT SUITE
on cloud

Business Transactions GST COMPLIANCE

Enterprise User

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 WE COMBINE VALUE,
INNOVATION & TECHNOLOGY

OUR AWARDS
2017 2016 2014

. “Dataquest Vertical . “20 Most Promising . “Cloud Conqueror Award”

Warrior Award” for DMS Automotive Solution for Bajaj Auto's implemen-
implementation Provider Companies in tation by CIO Magazine
at Bajaj 2 Wheelers India” by CIO Review
Magazine “Edge Award” for Excellon
. “25 Most Promising
Cloud Solution 2015
. DMS Implementation at
Mahindra 2 Wheeler
Providers” by APAC CIO
Outlook Magazine . "Best Company to Work"
by Silicon India

WHO WE
WORK WITH
Our customer-centric approach
to our partnerships ensures we are
always able to bring the best-in-class
solutions to solve real world business problems
for our clients through our Sales and Distribution
Management Software.

CONTACT US
Plot No. 14 / IV, Third Floor, I.T. Park Parsodi, South Ambazari Road, Nagpur - 440 022 (India).
Phone : +91-712- 6699600
402, 4th Floor, NSG IT Park, Sanewadi, Aundh, Pune, Maharashtra - 411007 (India).
Phone : +91-020- 66283600
Email : [email protected] / Web : www.excellonsoft.com

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