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Mini Case9 Disney

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Disney: Building Billion-Dollar

Franchises
This MiniCase was prepared by Frank T. Rothaermel with Laura Zhang, who
provided superb research assistance. This MiniCase is developed for the purpose
of class discussion. It is not intended to be used for any kind of endorsement,
source of data, or depiction of efficient or inefficient management. All opinions
expressed, all errors and omissions are entirely the author’s. Revised and updated:
June 7, 2019. © Frank T. Rothaermel.
DISNEY IS the world’s largest media company and is world-renowned for its Walt
Disney Studios and the popular Walt Disney Parks and Resorts. In 2019 it achieved
$60 billion in annual revenues. As a diversified media company, Disney is active in
a wide array of business activities—movies, amusement parks, cable and
broadcast television networks (ABC, ESPN, and
others), as well as cruises, retailing, and streaming. It became the world’s leading
media company by pursuing a corporate strategy of diversification and vertical
integration, executed through a series of high-profile acquisitions, which included
Pixar (2006), Marvel (2009), Lucasfilm (2012) (the creator of Star Wars), and 21st
Century Fox (2019).

Disney’s Corporate Strategy


Disney’s main goal in pursuing its corporate strategy is to build billiondollar
franchises based on movie sequels, park rides, and merchandise. CEO Robert Iger
leads a group of about 20 executives whose sole responsibility is to hunt for new
billion-dollar franchises. This group of senior leaders decides top-down which
projects are a go and which are not. They also allocate resources to particular
projects. Disney even organizes its employees into consumer product groups built
around franchises such as Frozen, Toy Story, Star Wars, and other cash cows. Disney
’s corporate strategy around building billion-dollar franchises is certainly paying
off: It has seen steady growth, earning $14 billion in profits in 2019—up from a
mere $3 billion a decade earlier. Disney has been the most profitable movie studio
for years and thus has enjoyed a sustained competitive advantage.
Star Wars: The Last Jedi is part of the global Star Wars franchise. This sequel alone
grossed over $1.3 billion in the box office.
Matthew Leane/Alamy Stock Photo

DISNEY AND PIXAR: “TRY BEFORE YOU BUY.” To


understand how Disney’s corporate strategy of growth through acquisition came
about, let’s look at one of its most successful deals: Disney’s acquisition of Pixar,
around which it then built a number of billion-dollar franchises. It all began with a
strategic alliance. Pixar started as a computer hardware company that produced
high-end graphic display systems. One of its customers was Disney. To
demonstrate the capabilities of the graphic display systems, Pixar produced short,
computer-animated movies. Although sophisticated, Pixar’s computer hardware
was not selling well, and the new venture was hemorrhaging money. To the rescue
rode not Buzz Lightyear, but Steve Jobs. Shortly after being ousted from Apple in
1986, Jobs bought the struggling hardware company for $5 million and founded
Pixar Animation Studios, investing another $5 million into the company. The Pixar
team led by Edwin Catmull and John Lasseter then transformed the company into
a computer-animation film studio.
To finance and distribute its newly created computer-animated movies, Pixar
entered a strategic alliance with Disney. Disney’s distribution network and its
stellar reputation in animated movies were critical complementary assets that
Pixar needed to commercialize its new genre of films. In turn, Pixar’s assets gave
Disney what it it needed to rejuvenate its floundering product lineup. (Disney
retained the rights to all Pixar films and their sequels.)
Pixar’s success exceeded expectations. It rolled out one blockbuster after another:
Toy Story (1, 2, and 3), A Bug’s Life, Monsters, Inc., and The Incredibles, collectively
grossing several billion dollars. Given Pixar’s huge success and Disney’s abysmal
performance with its own releases during this time, the bargaining power in the
alliance shifted dramatically. Renegotiations of the Pixar–Disney alliance broke
down in 2004, reportedly because of personality conflicts between Steve Jobs and
then-Disney Chairman and CEO Michael Eisner.
Enter Robert Iger, who was appointed the new CEO in 2005. Under his leadership,
Disney acquired Pixar for $7.4 billion a year later. The success of the alliance
demonstrates the power of complementary assets and shared core competencies.
It gave Disney an inside perspective on Pixar’s core competencies (computer
animation) and allowed Disney to transfer and apply some of its unique
competencies, for example, marketing, brand building, and product extensions.

ACQUISITIONS EVER AFTER & INTEGRATING TO


INFINITY AND BEYOND. In 2009, Disney turned to acquisitions again.
The acquisition of Marvel Entertainment for $4 billion added Spider-Man, Iron
Man, The Incredible Hulk, and Captain America to its lineup of characters. Marvel
’s superheroes grossed a cumulative $15 billion at the box office, with The Avengers
bringing in $2 billion. In 2012, when Disney acquired Lucasfilm for more than $4
billion, Mickey’s extended family was joined by Darth Vader, Obi-Wan Kenobi,
Princess Leia, and Luke Skywalker.
In 2014, Disney acquired Maker Studios, a YouTube-based multi-channel network,
for $675 million. Under Disney, Maker Studies no longer had to support 60,000
YouTube creators through channel promotions and ad sales. Instead, it had to
focus on no more than the top 250 YouTube content creators with large
followings—the goal: Build billion-dollar franchises in the new on-demand TV
space.
In 2019, Disney acquired 21st Century Fox for $71 billion, adding the Simpsons,
Deadpool, and the Fox-owned Marvel heroes, the X-Men and the Fantastic Four, to
its character lineup. The acquisition also added Fox television networks (FX cable
network, National Geographic properties, and Fox Searchlight). In addition, Disney
took over Fox’s 30 percent ownership of Hulu, a streaming service that competes
directly with Netflix, the streaming giant in family programming (an already
hypercompetitive market). With it, Disney now owns two-thirds of Hulu, but has
full control over the streaming service. (The remaining third ownership stake in
Hulu is owned by Comcast). Fox is by far the largest acquisition in Disney’s nearly
100-year history, and the company is placing major bets on Fox becoming a core
element of Disney’s corporate strategy. This move represents a new effort from
Disney to compete in the online streaming space, already the preferred way for
most people to consume media. Hulu allows Disney to compete more effectively
with Netflix, the success of which has forced traditional studios to rethink how to
modify their business models to more directly engage with consumers through
forward integration.
Disney did not stop there; it went on to develop a streaming service of its own. In
late 2019 it plans to launch Disney+, a direct-to-consumer streaming service built
around some of Disney’s most popular franchises, such as Star Wars and High School
Musical. Subscriptions will be offered at half the price of Netflix’s monthly fee. Thus,
in addition to creating its own content, Disney will also distribute its own content
through its streaming services. Disney’s foray into the streaming space is not new,
however; in 2018, it launched ESPN+, a sports streaming service that currently has
more than 2 million subscribers, a number achieved in less than a year.
Fox’s extensive library of entertainment hits, in conjunction with Disney’s well-
known characters and franchises, should give Disney a major play-to-win
advantage. However, whether this forward integration strategy will pay off in the
long run, and make up for revenue losses resulting from lucrative Netflix licensing
ties, cable fees, and even movie ticket sales, cannot yet be determined. If this
strategy does succeed, it would result in a steady stream of recurring revenue from
tens of millions of Americans and potentially even hundreds of millions of
international subscribers. To succeed in this industry, Disney needs to transform
itself into a fully integrated, but agile technology company capable of adapting
quickly to a rapidly changing environment.

BUILDING BILLION-DOLLAR FRANCHISES. After taking the


reins in 2005, CEO Iger transformed Disney from a lackluster firm of inferior
performance into one refocused around franchises, which generally begin with a big
movie hit and subsequently follow up with derivative TV shows, theme park rides,
video games, toys, and apparel. Rather than churn out 30 movies per year as it did
prior to Iger, Disney now produces about 10 movies per year, concentrating on box
office hits. Disney’s annual movie lineup is now dominated by franchises (Star
Wars), superheroes, and liveaction versions of animated classics such as Aladdin,
Cinderella, and Beauty and the Beast. The biggest Disney franchises include Pirates of
the Caribbean (grossing more than $4 billion), Toy Story (over $2 billion), Monsters, Inc.
(close to $2 billion), Cars (over $1 billion), and Frozen (over $1.5 billion).
Most recently, Disney’s Marvel franchise released Avengers: Endgame, which was a
smash hit in the box office. It surpassed $2 billion in sales in record time and is
currently the second-highest grossing movie of all time. It is the last installment in
a series of 22 films, which has grossed over $8 billion in the domestic box office
and is the highest grossing franchise series in the United States.
The Star Wars franchise, however, remains Disney’s crown jewel.
Aswath Damodaran, a finance professor at New York University, estimates the Star
Wars franchise to be worth over $10 billion.1 Product extensions beyond box office
receipts (over $2.5 billion) include streaming revenues from Netflix, AmazonPrime,
and other providers ($2.5 billion), toys and merchandise ($3 billion), gaming ($1.5
billion), as well as books and ebooks ($500 million). Again, this astonishing
valuation is explained by Disney’s ability to build billion-dollar franchises through
product extensions. Damodaran shows that the Star Wars empire has a far reach
in many corners of commerce.

Clouds on Disney’s Horizon


While things seem to be sunny right now in Southern California, there are some
clouds on the horizon. First, relying on a few big franchises is risky. What if the
pipeline dries up? Many of Disney’s greatest franchises such as Star Wars joined
the family through an acquisition. An acquisition-led growth strategy, however,
may not be sustainable because of the limited number of media companies that
Disney can acquire. Indeed, a number of recent tech acquisitions such as online
video producer Maker Studios (2014) and social-gaming company Playdom Inc.
(2010) have not yielded the desired results. So far, success with these recent
acquisitions is eluding Disney.
Second, some critics assert that focusing too much on billion-dollar franchises
reduces originality and bores consumers more quickly. Disney has been dubbed a
one-trick pony by some critics for its formulaic recipe of success: a blockbuster hit
followed by derivative shows, merchandise, and other spin-offs. Moreover, all of
Disney’s recent blockbuster successes were remakes or sequels. This may not be
a sustainable strategy in the long run as the number of sagas worth remaking
begins to dwindle.
Third, and perhaps most important, roughly half of Disney profits come from its TV
networks ESPN, ABC, and others. The media industry, however, is being disrupted:
People spend much less time and money watching movies on the big screen and
spend more time consuming content online via YouTube, Netflix, Hulu, and
Amazon Prime. While ESPN is certainly very successful, the cost of rights to show
the big sporting events live has escalated dramatically in recent years. In addition,
more and more subscribers have cut their cable cord to get their media including
sports and entertainment online. As a response, cable providers are more likely to
unbundle their service offerings, which may pose challenges for ESPN, often the
most expensive part of the cable bundle (some estimate $10). The resulting narrow
focus may not appeal to everyone. Although Disney has already launched ESPN+
and will soon launch Disney+, there appears to be room for only a few, if not just
one or two winners, in the highly competitive streaming landscape where Apple,
Netflix, Comcast, AT&T, and Amazon are all chasing after the same end goal. This
fierce competition has shifted the conversation in the direction of who has the
most valuable and high-quality content, which will ultimately attract the greatest
number of subscribers.
Finally, Disney’s corporate strategy of building billion-dollar franchises was
masterminded and executed smoothly by CEO Robert Iger. Although he was
scheduled to step down in 2015, he decided to extend his tenure until 2021. No
heir apparent is in sight, thus no one knows for certain who will fill the void created
when Iger steps down. This void may dampen the growth prospects of the world’s
biggest media company, and its star may shine less brightly in the future.
DISCUSSION QUESTIONS
1. What type of corporate strategy is Disney pursuing? Which core competencies
are shared across its activities and how?
2. Why do you think Disney acquisitions of Pixar, Marvel, and Lucasfilm were so
successful, while others such as Sony’s acquisition of Columbia Pictures or News
Corp.’s acquisition of Myspace were much less successful?
3. Given the build-borrow-or-buy framework, do you think Disney should pursue
alternatives to acquisitions? Why or why not? Explain.
4. Do you think focusing on billion-dollar franchises is a good corporate strategy
for Disney? What are pros and cons of this strategy?

Endnotes
1. Damodaran, A. (2016, Jan. 6), “Intergalactic finance: Why the
Star Wars franchise is worth nearly $10 billion to Disney,” Forbes.
Sources: Watson, R. (2019, May 5), “‘Avengers: Endgame’ surpasses $2 billion in
record time,” The Wall Street Journal; Eastwood, J., Moriarty, D., and Aaronson, S.
(2019, May 1), “Marvel’s mightiest zeros: How the Avengers broke box office
records,” The Wall Street Journal; Schwartzel, E. (2019, Apr. 10), “Disney’s next big
remake: Itself,” The Wall Street Journal; “Disney, AT&T and Comcast v Netflix,
Amazon, and Apple,” The Economist (2019, Mar. 30); Schwartz, M. (2019, Mar. 20), “
Disney officially owns 21st Century Fox,” NPR; Schwartzel, E., and Flint, J. (2019,
Mar. 20), “Disney closes $71.3 billion deal for 21st Century Fox assets,” The Wall
Street Journal; “Disney goes back to the future,” The Economist (2019, Jan. 3); Fritz, B.
(2017, May 16), “Disney’s Iger isn’t about to let go as CEO,” The Wall Street Journal;
“ESPN is losing subscribers but it is still Disney’s cash machine,” The Economist
(2017, May 6); Fritz, B. (2017, Mar. 23), “Disney extends CEO Robert Iger’s tenure
to 2019,” The Wall Street Journal; Fritz, B. (2017, Feb. 7), “Walt Disney pressured by
sagging ESPN performance,” The Wall Street Journal; Damodaran, A. (2016, Jan. 6), “
Intergalactic finance: Why the Star Wars franchise is worth nearly $10 billion to
Disney,” Forbes; Fitz, B. (2015, Jun. 8), “How Disney milks its hits for profits ever
after,” The Wall Street Journal; Catmull, E., and A. Wallace (2014), Creativity, Inc.:
Overcoming the Unseen Forces That Stand in the Way of True Inspiration (New York:
Random House); “Superman v Spider-Man,” The Economist (2013, Jan. 15); “Disney
buys out George Lucas, the creator of ‘Star Wars,’” The Economist (2012, Nov. 3);
Isaacson, W. (2011), Steve Jobs (New York: Simon & Schuster); “Marvel superheroes
join the Disney family,” The Wall Street Journal (2009, Aug. 31); Paik, K. (2007), To
Infinity and Beyond!: The Story of Pixar Animation Studios (New York: Chronicle Books);
and Disney annual reports (various years).

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