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Parity Error

A Catalyst 6500 or 6800 switch may experience excessive logging, memory leaks, and Netflow errors due to a parity error in the Netflow table in module 2. Reloading the affected module will clear the parity error and stop the issues. The document recommends scheduling a maintenance window to reload module 2 of the switch.

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848 views2 pages

Parity Error

A Catalyst 6500 or 6800 switch may experience excessive logging, memory leaks, and Netflow errors due to a parity error in the Netflow table in module 2. Reloading the affected module will clear the parity error and stop the issues. The document recommends scheduling a maintenance window to reload module 2 of the switch.

Uploaded by

Gautam
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as TXT, PDF, TXT or read online on Scribd
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According to the logs you are facing, and your switch model, all leads to Bug ID:

CSCus64795< http://cdets.cisco.com/apps/dumpcr?
&content=summary&format=html&identifier=CSCus64795>; "Excessive logging/Memory leak
due to a parity error in the Netflow VRAM."

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCus64795/?rfs=iqvred

***********************************************************************************
***********************************************

Symptom:

A Catalyst 6500 or 6800 may generate a lot of syslog messages and leak memory due
to a parity error in the NetFlow table. A sample of these messages are:

%EARL-1-EXCESSIVE_PARITY_ERROR:< %EARL-1-EXCESSIVE_PARITY_ERROR:>'
title='http://www.cisco.com/cgi-bin/Support/Errordecoder/index.cgi?
action=search&counter=0&paging=5&links=reference&index=all&query=%EARL-1-
EXCESSIVE_PARITY_ERROR:>' target='_blank'>http://www.cisco.com/cgi-
bin/Support/Errordecoder/index.cgi?
action=search&counter=0&paging=5&links=reference&index=all&query=%EARL-1-
EXCESSIVE_PARITY_ERROR:>; EARL 0: Parity error detected in VRAM

and

Warning: Uncorrectable Parity error is seen in the NetFlow Table.

If any error is seen in Netflow flow creation or NetFlow Data export, it is advised
to reboot the card in a maintenance window

Conditions:

These messages are printed as a result of a parity error. This bug is not to
address the parity error which has occurred in the system. Instead this bug
addresses 2 issues.

1) In lab testing after a parity error the system will generate over 200,000 debug
messages in a day. A single one time error is flagged repeated by the system
causing these misleading messages. This case was addressed and EXCESSIVE_PARITY
Error messages will be eliminated in the event of a one-time occurrence. The
message will repeat if the same corrupted location is accessed repeatedly.

2) A memory leak that occurs as a result of the parity error. Each time the system
flags the one bit error an entry into a table is created without bound. A single
error will cause of a leak of roughly 30MB per day in the process named NF ISR Intr
Task.

To stop the messages and memory leak schedule a window to reload the supervisor or
line card where the parity error was seen.

Workaround:
The corrective action to clear the parity error is to perform a reload on the
affected component in a maintenance window.

As mentioned in the bug, info, it is necessary to perform a reload in the affected


module, which in this case is Module 2. It is recommended to schedule a
maintenance window to perform this reload.
%EARL-DFC2-3-NF_PARITY_ERROR:< %EARL-DFC2-3-NF_PARITY_ERROR:>(Module'
title='http://www.cisco.com/cgi-bin/Support/Errordecoder/index.cgi?
action=search&counter=0&paging=5&links=reference&index=all&query=%EARL-DFC2-3-
NF_PARITY_ERROR:>(Module' target='_blank'>http://www.cisco.com/cgi-
bin/Support/Errordecoder/index.cgi?
action=search&counter=0&paging=5&links=reference&index=all&query=%EARL-DFC2-3-
NF_PARITY_ERROR:>(Module 2).

Please reload the suggested module 2 during a maintenance window, inform me you
have face any similar issue after that.

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