Straight2Bank Mobile Token

October 2019

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Table of Content

01 System Requirements and App Installation

02 Registration Steps for Mobile Token

03 Logging into Straight2Bank after Mobile Token Registration

04 Payment Authorisation Using Mobile Token

05 How to Reset Your PIN

06 How to Change Your Security Questions

07 Adding a Straight2Bank ID

08 Client Self Administration

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System Requirements and App Installation

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System Requirements and App Installation

What do you need

• Android phone version 4.4.2 (KitKat 2014) or higher OR iOS version 8 and above
• Mobile device that has not been rooted or jailbroken
• Mobile device with lock screen access (PIN, fingerprint, facial recognition etc.)
• Active Straight2Bank credentials (User ID, Group ID and Vasco Token)

App Store Installation

• Go to Google Play or Apple Store by scanning these QR Codes or search for ‘Straight2Bank NextGen’ App

• Install the App. For Android phone please grant camera, storage and phone permissions

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Registration Steps for Mobile Token

4
Registration Steps for Mobile Token
Mobile Token Registration & Confirmation Emails

1 2

1 You will receive an email containing the activation code and necessary steps
required for Mobile Token registration. More details can be found in the next
slide.
2 Upon successful registration, you will receive a confirmation email.
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Registration Steps for Mobile Token
Step by Step Guide for iOS

Enter User ID, Tap on Enter your date Set up your 8- Tap on Yes to You need to set Tap on OK
Group ID and the Activate of birth and tap digit PIN for your set up security up 3 Q&As
Activation code Mobile Token Next mobile token and questions (This is to enable
(found in Mobile tap Confirm PIN change/reset in
Token future)
Registration
email). Tap
Continue

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Registration Steps for Mobile Token
Step by Step Guide for Android

Step 1 Step 2 Step 3 Step 3 Step 4 Step 5 Step 6

Enter User ID, Tap on Enter your Set up your Tap on Yes to You need to Tap on OK
Group ID and Activate date of birth 8-digit PIN for set up set up 3
the Activation Mobile Token and tap Next your mobile security Q&As (this is
code (found in token and tap questions to enable PIN
Mobile Token Confirm change/reset in
future)
Registration
email). Tap
Continue

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Logging into Straight2Bank after Mobile Token
Registration

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Logging in to Straight2Bank after Mobile Token
Registration
1. Go to the Straight2Bank website
2. Input your User ID and Group ID and click Continue
3. Change login method to Mobile Token
4. Log into your Straight2Bank NextGen mobile app and select Mobile Token for Web login (you will only see ‘Mobile
Token to Approve’ and Approve with OTP if you are given the Approver rights by your admin)
5. a) Select Scan QR Code and point your phone camera to the QR code on the web screen.
b) Alternatively, you can enter the OTP number generated by your mobile token into the web screen, similar to
what you will do with your Vasco Token. Click Confirm to login
6. Select OK and you will be logged in automatically

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5a
6
4
3

5b

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Payment Authorisation Using Mobile Token

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Payment Authorisation Using Mobile Token
Note: You need to use your mobile token to authorize your transactions if you have logged in earlier using mobile token. The same device
must be used during same session, e.g. if you have logged in with your Vasco token earlier, you need to use Vasco to authorize the
transactions.

1. When you have reached the Challenge and Response screen on Straight2Bank web, log into your Straight2Bank
NextGen mobile app

2. Select Mobile Token to Approve

3. Select Scan QR Code and point your phone camera to the QR code on the screen.

4. After scanning QR code, confirm that the challenge code provided on the web and token are same. Once you have
validated, tap Done
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46 1 6 0 5 4 3 1
2

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How to Reset Your PIN

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How to Reset Your PIN
Step by Step Guide

Step 1 Step 2 Step 3 Step 4 Step 5 Step 6

Select Reset PIN Select Reset My Enter your Provide the correct Input the temporary Enter a new PIN
option PIN passcode or screen answer to the security activation code
lock options to questions set up during received, and
proceed. registration. If you provide select Done
the wrong answer to either
of the first 2 questions, the This will immediately trigger an
3rd question will be asked. email with temporary activation
code to your registered mailbox

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How to Reset Your PIN
Sample Emails for Activation Code and PIN Confirmation

Activation Code Email PIN Confirmation Email

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How to Change Your Security Questions

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How to Change Your Security Questions

Select Menu Select Settings Select Select Yes Enter your 8-digit Update your security
option Activate/Change PIN questions and select
PIN Reset Confirm once done

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How to Add a S2B ID to Your Mobile Token

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How to Add a S2B ID to Your Mobile Token
Manage Straight2Bank IDs > Adding a Straight2Bank ID

Straight2Bank users on Straight2Bank NextGen who have more than one Straight2Bank profile will
be able to manage all their Straight2Bank profiles in the App.

1. Login to the S2B NextGen App with your S2B credentials currently registered with Mobile Token
2. Go to Menu > Settings > Manage Straight2Bank IDs
3. Choose option Add Straight2Bank User/Group ID
4. Enter the additional User ID, Group ID and activation code or OTP to register. Once this is done,
Mobile Token will be enabled for this Straight2Bank ID.
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How to Add a S2B ID to Your Mobile Token
Switching Between S2B IDs

Once you have registered more than one S2B ID on the App, they can select the dropdown list to
switch between the S2B IDs and use Mobile Token.

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Client Self Administration

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Client Self Administration
Mobile Token Enablement for New S2B Users

If you are a Client Administrator, you will be able to enable Mobile Token for your users who are new to
S2B.
Select the Administration tab and select Manage Users.

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Client Self Administration
Mobile Token Enablement for New S2B Users

Select the user which you wish to enable Mobile Token for.

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Client Self Administration
Mobile Token Enablement for New S2B Users

Select Modify.

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Client Self Administration
Mobile Token Enablement for New S2B Users

1. Select the last tab Security Devices

2. After selecting the Country/Market, the “Issuer Name” will reflect Mobile Token and “Serial
Number” will reflect Soft Token automatically.
3. Select Submit and the user will receive an email containing the activation code to use when they
first login to the S2B NextGen App to register for Mobile Token.

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