CASE WORK PRACTICE EXAMINATION

A 100 item Exam on the subject Social Work she will become angry and he will not be able to see his
children. Your best next course of action would be?
Method: Case Work
Read the questions and Choose the best A. Help the client plan for any upcoming legal
answer among the choices provided actions.
NO ERASURES B. Tell the client they should remain in the closet
until society is more accepting of their lifestyle.
C. Explore with the client the possible outcomes of
1. You are evaluating an agency you intend to use as a his revelation, and the possible issues he
referral agency. You are looking first and foremost at their will face in the future.
use of evidenced-based practice models. This is MOST D. Explore with the client whether or not the single
IMPORTANT because you need to… experience is worth giving up his marriage

A. determine whether the agency is spending 6. A female client comes to see a social worker to discuss
quality time with its clients. her relationship issues. According to the psychosocial
B. decide whether clients are being adequately perspective, the social worker should:
served.
C. verify that clinical staff are conducting utilization A. have her tell you about the issues affecting her
reviews. life
D. verify that services are provided in the most B. begin training behavioral techniques
verifiable manner and with the best client C. provide a referral to a psychologist for testing
outcomes. D. refer to a marriage and family therapist

2. A social work colleague is having problems addressing the 7. The 2 most common defenses used by couples with
resistance a client (who was referred by the court system) is marital problems are
giving them during therapy. They ask you for help. Your
BEST response is to tell them... A. repression and denial
B. repression and suppression
A. Explore the feelings underlying the resistance C. projection and displacement
B. Confront the client on their resistance D. projection and splitting
C. Point out the client's resistance and work out a
behavioral contract to change this 8. You accept a referral from an agency on 65-year old male
resistance client. During the initial interview you learn he has been
D. Help the client re-order the resistance as an physically abusive to his wife of 40 years and he appears
opportunity to grow very depressed. He relates that two of his children will not
talk to him and did not call him for his birthday this year. You
3. You are school social worker called to a teacher’s room quickly find you dislike this client intensely and have difficulty
because they have a six-year-old child who has scrapes on feeling any empathy for this client and his situation. That
his knees and shins. At the classroom the teacher states this evening after the session you realize he reminds you of your
is not the first time the child has come to school with scrapes spouse’s step-father who was abusive to your spouse during
on his legs. As a mandated reporter your next BEST step is childhood. You should…
to:
A. Share your feelings with the client
A. Make a report to child protective services B. Talk to your supervisor about your reactions
B. Contact the parents and request a meeting toward this client
C. Question the teacher about past incidents. C. Accept your feelings as part of the therapeutic
D. Ask the school to provide medical evaluation. process when working with abusers
D. Continue your sessions with the client and
4. You are working for an agency that takes walking ignore your feeling
referrals. In the middle of your shift you have a walking
referral, concerning a female who is a battered woman. She 9. During an interview with a client, a social worker is pulling together the patterns
presents as scared and paranoid. Of the following actions, understanding of the client's issues. Which interviewing technique is the social wo
which intervention should you complete first?

A. Immediately begin assessment to begin case A. Universalization

planning
B. Assist the woman and identifying life patterns B. Clarification
which should lead to abuse
C. Obtain referrals for immediate safety
D. Report the abuse to law-enforcement C. Interpretation

5. You are in your fourth session with a man who is 32 years D. Reframing and relabeling
old, there's been married for six years. He and his wife have
two small children. He states to you that he recently had a
homosexual experience, and now realizes that he has been
gay all of his life. He wants to talk to his wife but he is afraid
 CASE WORK PRACTICE EXAMINATION
10. Emotions are an integral part of human life and people D. acknowledge the client's feelings and
experience a range of feelings. Clients need to have encourage discussion of them
opportunities to express their feelings freely.
17. You work for a local mental health agency and have
A. Purposeful expression of feeling been seeing a client for 11 sessions in individual therapy. At
B. Acceptance the beginning of you next session the client reveals they are
C. Non-judgmental attitude sexually attracted to you and have been having sexual
D. Self-determination fantasies about you for several sessions. They tell you they
cannot imagine not coming in to see you. You are caught
11. All of the following are true about Social Work interview completely off guard and do your best to try to process the
except: information with the client. It becomes clear the client is
fixated on the admission. Your BEST response is to...
A. it is purposeful
B. it has a formally determined time, place and A. terminate the session and tell the client you
duration need to reschedule with another counselor
C. The worker’s actions are planned, deliberate B. continue the session and ignore the revelation.
and consciously selected to further the interview. C. stop the session and bring your clinical
D. It is similar to a personal conversation with a supervisor into the room
friend D. accept the revelation and continue processing
in therapy
12. The social case worker is oriented towards the principle
of ______________ 18. You have been asked by a colleague to consult with a
young couple who have two children,
A. Social Change
B. Social Justice ages 6 and 2. They have recently been told, their 6-year-old
C. self-determination child has an Affective Disorder.
D. acceptance The diagnosis was made after a school referral to a clinical
E. Change Agent social worker. The FIRST thing
you should do for this couple is…
13. The purpose of social case work is to help an individual
client to solve his psycho social problems in such a way so A. Complete a thorough BioPsychoSocial
that he finds himself capable of dealings with these problems Assessment of the family
at present and also may solve in future if such problems B. Empower the parents through education about
arise the disorder
C. Refer the family to a support group for families
A. True with children of similar diagnoses.
B. False D. Help the parents identify different social
C. Only the first sentence is true supports for the child.
D. None of the Above
14. The problem confronting to a client, takes some time for 19. This problem is related to physique of the person. All the
solution. During this period, agency’s service should remain physical disabilities of the body are this type of problems.
_________________. Blindness, hearing impairment, speech impairment,
organically handicapped, both internal and external are such
A. effective kinds of problem.
B. stagnant
C. postponed A. Working Problem
D. terminated B. Underlying Problem
E. continuous C. Presenting Problem
15. The ________ is a situation, event or anything which D. Economical Problem
impairs the normal functioning of the individual and makes E. Physiological Problem
him handicapped.
20. Human being is a bio psycho social entity. Man lives in
A. obstacle the society. He is engaged in different interpersonal
B. struggles relationship like family, neighbors, colleagues etc.
C. hindrance sometimes there are some problem in maintaining these
D. situation relations. Divorce, family disturbances are the outcomes of
E. problem all these problems.

16. When faced by a hostile client in an agency setting, it is A. Working Problem

BEST for the social worker to: B. Relationship Problem
C. Presenting Problem
A. suggest that the client's attitude is making the D. Psychological Problem
situation worse E. Physiological Problem
B. accept the client's hostility and talk about
nonthreatening topics 21. In order to understand what the case work process must
C. set limits and structure on the interview session include in the problem-solving help it is necessary to take
 CASE WORK PRACTICE EXAMINATION
stock first of the kinds of blockings which occur in people’s D. Intake
normal problem solving efforts. These would be: 27. According to ________________, the case worker must
secure all and every fact that taken together, through logical
A. lack of material provision for it. and inferential reasoning, would reveal the clients personality
B. Ignorance or misapprehension. and his situation for appropriate intervention (treatment)
C. When the person with problem is depleted or A. Richmond
drained of emotional or physical energy. B. Freud
D. Some problems arouse high feelings in a C. Addams
person- emotions are so strong that they D. Iboyaima
overpower his reason and defy his conscious
controls. 28. You have been working with a client for six sessions and
E. All of the Above they are covered by BCBS Insurance. They have elected to
pay in cash rather than use their insurance benefits. Their
22. You have been working with a client who has been insurance company sent you a letter requesting information
describing a behavior which causes them to feel about the client’s progress and the current focus of therapy.
uncomfortable, distressed, and burdened. According the Your best response is to...
tenets of Ego psychology, this type of behavior would be
BEST described as… A. throw the letter in the trash and forget about it.
A. Ego Synthesis B. send the insurance company a complete copy
B. Ego Dystonic of the file.
C. Ego Syntonic C. verify the validity of the letter and then copy and
D. Ego Harmonic send the file.
23. ___________________ is a method employed by social D. Send the requested information only with the
workers to help individuals find a solution to problems client's written authorization.
of social adjustment which they are unable to handle in a
satisfactory way by their own effort. 29. You are working with a new client who has just come into
A. Assessment your office and has begun a very detailed description of the
B. Case processing events which have culminated in her current crisis and the
C. Case Management need for your services. During her description, which if the
D. Case Work following behaviors are NOT considered appropriate?
E. Social Case Work
A. When she is done speaking, summarize
everything she has said
24. You have just begun an initial session with a battered
B. Using body gestures, like…leaning forward and
woman who is just starting to tell you about the story and
nodding
history of abuse. The BEST thing you can do as a therapist
C. Encouraging her with phrases like…"go on" and
is…
“um-hum”
A. during her disclosure ask her leading questions D. Interrupting her narrative when you feel you
as a method of eliciting as much information as possible and need to clarify details
to let her know you are supportive of her situation.
B. Simply listen to her story and do not offer 30.  Which of the following approaches would be MOST
advice or suggestions. appropriate to use in evaluating client satisfaction with the
C. Stop her at different times during, her social worker’s provision of services?
discussion and provide her with an interpretation of her
nonverbal behavior and statements to assist her in becoming A. using a single system design, evaluating the
more self-aware. quality of services
D. Provide her with information about other B. in the final interview, ask the clients about their
domestic violence victims you have worked with in order to level of satisfaction
help her understand you are empathetic to her situation. C. through process recordings, ask the supervisor
for feedback
25. __________ is an administrative procedure, and not a D. at termination, ask clients to complete a
process of social case work, to take in the person with services evaluation and satisfaction form
problem, i.e. admit him or enroll him as a client of the
agency. 31. Mrs. W asks for help with her 6 yr old daughters frequent
A. Treatment Plan temper tantrums. The tantrums often occur when shopping.
B. Assessment When the child sees something she wants she screams and
C. Acceptance kicks until her mother gives her the item. When asked how
D. Intake she responds, Mrs. W says she usually gives in to avoid
E. Recognition of client and worker relationship being embarrassed. Which behavior principle is
26. This starts with first encounter and ends with usually the demonstrated?
second interview with the social worker. This phase requires
A. The child is negatively reinforcing mother’s
a very skillful probing into the client’s problem, mopping up compliance with the child’s demands
all the relevant areas of the person in his situation. B. The child is positively reinforcing mother’s
A. Treatment planning giving in
B. Assessment C. Mother is negatively reinforcing the child’s
C. Data Gathering behavior
 CASE WORK PRACTICE EXAMINATION
D. Mother is positively reinforcing the child’s 39. As the social animal, human beings cannot exist without
behavior the web of relationship. Growth and development of an
individual largely depends on his/her relationships with
32. The main task of social case worker in the initial phase is others. Human relationships are indeed known for their
to examine how the problem was brought to his attention. warmth, comfort, security, nurture and emotions. This is the
A. initial Phase catalyst, an enabling dynamism in the support, nurture and
B. Median Phase freeing of people’s energies and motivation towards problem
C. Middle Phase solving and the use of help.
D. Final Phase A. Case Work Relationship
B. Problem Relationship
33. Social case work treatment process begins with the initial C. Client relationships
contact with the client. The process of treatment passes D. Client Interactions
through many phases; Except
A. initial phase 40. The phase of the helping process which leads to
B. motivation and role induction subsequent implementation of intervention is:
C. primary contact A. exploration and summation
D. diagnosis and assessment B. exploration, assessment and planning
E. none of the above C. initiation of established rapport
D. clarification and analysis
34. The objective of this phase is to develop a preliminary 41. A client with a history of drug abuse was referred to a
contact with the client. By making psychological contract or social worker by a concerned relative. The social worker
relationships the case worker sets the stage to move should FIRST:
towards more formal assessment. A. conduct a family interview
A. Initial Contact B. begin treatment, focusing on the reason for the
B. Intake drug abuse
C. Primary contact C. refer the client for substance abuse treatment
D. Primary Interview D. evaluate the client’s motivation for change

35. ______________is based upon the principles of learning 42. The ______________ is known as controlled, guided or
and conditioning propounded by Pavlov and Thorndike. directed interview. The interviewer is asked to get
A. Behavior motivation Theory information for certain specific questions only. He cannot go
B. Observational learning theory beyond the questions and add on anything from his side.
C. Behavioristic theory A. Structural interview
D. Behavior Modification Theory B. Unstructured Interview
C. Focused Interview
36. a system which is composed of three sub systems : D. Repetitive Interview
marriage, parenthood and siblings. There are continuous 43. In this type of interview no direct questions are asked to
interactions and transactions among these sub systems the subject concerning the problem. The interviewer initiates
A. Family the conversation regarding topic and the client starts
B. Contract narrating all the happenings with his feelings and reactions
C. Relationship pointing to the event. The case worker listens carefully to the
D. None of the above client and find out the relevant information useful for the case
work process.
37. This theory was propounded by Helen Harris Perlman in
the book “Social Case Work : A Problem Solving Process”. A. Structural interview
This model stands firmly upon the recognition that life is an B. Unstructured Interview
outgoing problem encountering – problem solving process. C. Focused Interview
Every person is involved every time in coping with his/her D. Repetitive Interview
problems. Sometimes he/she is capable of coping and
sometimes fails to resolve the crisis situation. 44. In this type of interview the client is shown a film or made
to listen to a radio broadcast which is somehow related to his
A. Problem Theory problem. The client is asked to express his feelings,
B. Problem Solving Theory reactions and attitude towards this problem. The film or
C. Crisis Theory broadcasting influences the mind of the client, which
D. Conflict theory provokes the inner motivation, feelings and emotion. Such
interview brings out more factual information and helps the
38. You have begun working with a number of clients who case work process effective.
are classified as dual-diagnosed. This means they have a A. Structural interview
mental health and a substance abuse diagnosis. The first B. Unstructured Interview
thing you realize is the great variety of client presentation C. Focused Interview
during your sessions. When working with this population, you D. Repetitive Interview
should plan on focusing which diagnosis FIRST?
45. This type of interview is repetitive in nature when it is
A) The mental health disorder asked. There is some gradual influences of some social and
B) The substance abuse-dependency disorder psychological process on the subject pertaining to the
C) The diagnosis coded on AXIS I problem. The questions may be repeated again and again.
D) The disorder with the most severe symptoms A. Structural interview
B. Unstructured Interview
C. Focused Interview
 CASE WORK PRACTICE EXAMINATION
D. Repetitive Interview that he needs your help. What is the FIRST thing you should
do as the client’s worker?
46. Is a continuous development involving many changes. It A. Quickly refer the client to a psychiatrist
is a series of actions, changes or functions that bring about B. Confront the client again he stops lying
an end result.\ C. Call a local psychiatrist and inform of the client
A. Process Recording exhibiting possible symptoms of compulsive lying
B. Narrative Recording
and may need proper medication
C. Role Recording
D. none of the above
D. Summary Recording
E. Abstract
47. In ____________________ everything that has 53. The main purposes of home visits are: Except;
happened is recorded as it has happened whether it is A. Getting detailed information about the client and
positive or negative. It consists of all the statements, his family
observations and comments of the worker. It is the narration B. Persuading the client to utilize the services to
of all the happenings and detailed accounts of all the events the maximum extent
which go in the narrative recording. The attempt of narrative C. Educating the family members in matters of the
recording is to reproduce all the situations. client
A. Process Recording D. Strengthening the relationship between the
B. Narrative Recording client, agency and the family
C. Role Recording E. None of the above
D. Summary Recording
E. Abstract 54. Involves helping individuals with their problems in social
functioning through a systematic approach. Knowledge of
48. It is the refined version of process recording. It is highly human behavior and social situation and skills in human
selective in its approach and focuses on the role of the case relationship is basic to its practice. It is an art when it uses
worker in his interaction with client from time to time. various ways to effect change in human behavior and a
A. Process Recording science when it uses knowledge of human behavior and
B. Narrative Recording social situations. It can thus be said to be scientific art to
C. Role Recording help an individual to live a socially productive and individually
D. Summary Recording satisfying life limited by his capacities and social realities.
E. Abstract A. Helping Process
B. Social Case Study
49. Are short and easy to use when considering the total C. Social Case Work
service process. It tries to summarize the main events and D. Case Work
avoid the details of all events. It includes entry data, social
history, a plan of action, periodic summaries of significant 55. The quality and quantity of services being provided could
information, action taken by the worker and a statement of be known by reviewing written records that present a picture
what was accomplished as the case gets closed. of social work activity. Record review is also a means of
A. Process Recording assessing the kind and quality of services being provided by
B. Narrative Recording the caseworker identifies the areas of strength and
C. Role Recording weaknesses where staff needs in service training to upgrade
D. Summary Recording their skills.
E. Abstract A. Quality Control
B. Quantity Control
50. It is the basic ideas of the case or action plan and does C. Statistical Recording
not provide the detail information. So it is a condensed form D. Continuity of service
of summery recording.
A. Process Recording 56. The case worker may also be expected to unconsciously
B. Narrative Recording transfer into the professional relationship, certain positive or
C. Role Recording negative reactions that are realistically un called for, for
D. Summary Recording example, distrust, hostility or strong feelings of attachment.
E. Abstract This phenomenon is called
A. Transference
51. In the case work process it is not possible always to B. Interpreting transference
solve the client’s problem in the same agency and by the C. Utilizing Transference
same worker. Therefore, sometimes cases are transferred or D. Counter Transference
referred to another agency for rendering expertise help to the
client. 57. When conducting an assessment of the risk factors of
A. termination child abuse for a child of a different ethnic background, a
B. transfer social worker must FIRST:
C. referral A. be aware of how personal cultural biases affect
D. continuation the social worker’s ability to deal with issues of
diversity
52. As a Social Worker where your client has been B. realize that assessment models are not a
substitute for clinical judgment or experience
consistently lying about the information he is giving you and
C. use a strengths’ perspective rather than a
you have caught the client to be lying on every turn of your
deficit model to form a partnership with the child’s
sessions, yet the client is never late nor absent during family
scheduled sessions and when confronted he always insists D. understand the need for appropriate eye
 CASE WORK PRACTICE EXAMINATION
contact, tone of voice and question techniques 65. If the client feels threatened, overwhelmed, or as if
during the assessment he/she were about to collapse under the weight of it all. This
feeling is called?
58. A client whose mother dies following a long term illness A. Anxiety
states to the social worker that he believes that his angry B. Anomie
thoughts about his mother caused the death. This is an C. Stress
example of D. Depression
A. delusions
B. grandiosity 66. Social case work may be defined as the art of doing
C. magical thinking different things for and with different people by cooperating
D. ideas of reference with them to achieve at one and the same time their own and
society’s betterment.
59. A sixteen-year-old boy has been sent home from school A. Richmond (1916)
on three occasions for drinking alcohol and smoking B. Richmond (1917)
cigarettes at school. Each time, the boy’s mother becomes C. Richmond (1915)
angry and threatens to punish the boy but is convinced by D. Richmond (1918)
the father to give him another chance. Which of the following 67. Social case work is the art of bringing about the better
BEST characterizes the father’s behavior in this situation? adjustments in the social relationship of individual men or
A. triangulation women or children.
B. enabling A. Richmond (1916)
C. advocating B. Richmond (1917)
D. manipulating C. Richmond (1915)
D. Richmond (1918)
60. By exhibiting an open this attitude, the case worker is
able to convey to the client his or her openness and concern 68. Social case work means Social treatment of a
to understand the client’s problem, client’s attitudes and maladjusted individual involving an attempt to understand his
sharing of experiences. It is demonstrated by the worker personality, behavior and social relationships and to assist
when he/ she attends to the client with attention, listens him in working out a better social and personal adjustment.
patiently, gives confidence and conveys an understanding of A. Richmond (1916)
the client’s problem. B. Taft (1917)
A. Genuineness C. Taft (1920)
B. Warmth D. Taylor (1926)
C. Preciseness
D. Authority 69. A female who was physically abused by her husband,
the physical abuse was severe enough that their neighbors
61. The product of life experiences that make it possible to eventually reported the situation to the proper authorities.
be self-observant, self-aware and self-accepting of strength When the police officers came to arrest the husband he did
and limitations. not resist and was silent through the entire ordeal, but the
A. Genuineness wife was resisting and did not want her husband to be
B. Warmth arrested, screaming to the police officers that his husband
C. Preciseness
did nothing wrong and she deserved all the beatings she
D. Authority
deserved. This is can be the manifestation of the “battered
62. An essential element of case worker client relationship. It wife syndrome”. What type of disorder or defense
does not mean domination or willful imposition. Client has mechanism is this syndrome?
the sole right to accept, reject or modify the advice given by A. PTSD
the worker. B. Denial
A. Genuineness C. Regression
B. Warmth D. Acceptance
C. Preciseness
D. Authority 70. Social case work is process used by certain human
welfare agencies to help individuals cope more effectively
63. Helping Techniques in Social Case work; Except with their problems in social functioning.
A. Interviewing in social case work A. Richmond (1916)
B. Treatment Planning in social case work B. Taylor (1926)
C. Referral C. Taft (1920)
D. Home visits D. Perlman (1957)
E. None of the Above
71. The process of social caser work starts after the
64. social case work is based on the assumption of human application by a client for agency’s assistance. Its success is
welfare. It provides help to every needy and disabled person. based on the proper protection of client’s interests.
Its ultimate aim is to establish harmonious relationship A. Adoptation
between the client and the society to which he belongs. B. Acculturation
A. True
C. Assimilation
B. Only the first phrase is true
D. Reduction
C. False
D. Only the second phrase is false E. Application

72. The interaction between the coping activity of people and

the demand from the environment.
 CASE WORK PRACTICE EXAMINATION
A. Social Expectation 80. It is fully financially supported by the government. It does
B. Social Role not take any aid from any other sources. Its source of funds
C. Society is the government itself. Its programmes and plannings are
D. Social Status implemented by the professionals of social services who are
E. Social Functioning government experts.

73. When a client tries to change the topic, draws a complete A. Security Agency
blank, falls asleep, comes in late, or skips an appointment B. Non-Government Agency
altogether. C. Semi-Government Agency
D. Private Agency
A. Avoidance E. Governmental Agency
B. Fear
C. Distancing 81. Organisations are those which are started by the people.
D. Acceptance The people realize a need for an orgnisational effort to lead a
E. Resistance campaign agianst a social problem. The government gives
them a littile financial support in the shape of grants. 30% by
74. Social workers do not blame the client for being the government and 70% by the people. It has an
incapable of solving his problems, neither the worker blames accountability system. It is accountable to government. Its
him/her for being the cause of a particular problem staff include more paid employee and less volunteers.
A. Individualization A. Security Agency
B. Self-determination B. Non-Government Agency
C. Confidentiality C. Semi-Government Agency
D. Acceptance D. Private Agency
E. Non-Judgmental Attitude E. Governmental Agency

75. Arises from some needs or accumulation of frustration or 82. The client in need of help come to the agency for
maladjustment, and sometimes all of these together. professional help through case worker. A relationship
A. Neurosis between these two persons of unequal position and power is
B. Stress developed. The case worker accepts the client as a person
C. Mal-adjustment who is in a very stressful situation. He respects the client’s
D. Anxiety personality and helps him resolve his problem. In other
E. Problem words, pick him up form a stressful situation and regain a
personal and social balance that is satisfying and enduring.
76. Horney had one more way of looking at neurosis -- in A. True
terms of self-images. For Horney, it is the core of your being, B. False
your potential. If you were healthy, you would have an C. First statement is true
accurate conception of who you are, and you would then be D. 2nd Statement is true
free to realize that potential E. 2nd statement is false
A. Theory of Neurotics
B. Self-determination 83. The case worker must secure all and every fact that
C. Self-image taken together, through logical and inferential reasoning,
D. Self- perception would reveal the client’s personality and his situation for
E. The Self appropriate intervention (treatment). An exhaustive collection
of facts about the client and his situation is called study- the
78. Sometimes the _________________ is solved by one’s first step (process) in the continuum. I will prefer to use the
own efforts but sometime he needs external help. That word study because it communicates the real and complete
external help is given by social worker at individual, group nature of activities undertaken during this phase.
and community level. A. Study
A. Neurosis B. Data gathering
B. Stress C. Assessment
C. Mal-adjustment D. Intake
D. Anxiety
E. Problem 84. When does Rapport building take place in Case
management
79. It is the problem which does not affect other people but A. intake
the concerned person himself alone. For example, if a client B. Assessment
has one kidney, she is blind from single eye etc., or if she is C. Client-worker Relationship
depressed and this depression is disturbing her D. None of the Above
85. According to Hamilton, ____________ is the sum total of
A. Inter-personal all activities and services directed towards helping an
B. Problem individual with a problem. The focus is the relieving of the
C. Interpersonal immediate problem and, if feasible, modify any basic
D. Intra-personal difficulties which precipitated it.
E. Intrapersonal
A. Assessment
 CASE WORK PRACTICE EXAMINATION
B. Intervention A. Professional Representative
C. Treatment B. Individualization
D. Social Case Work C. Acceptance
D. Confidentiality
86_________________ process begins with the initial 93. This should develop around the act of helping the client.
contact with the client Helping the client is the purpose for which interaction takes
A. Social Case Work Treatment Process place between the worker and client which is affected by
B. Helping Process their experiences of relating with people in the past, their
C. Diagnosing Process expectations from each other and anxieties about the
D. Behavioral modification therapy situation, values that governing their lives, norms of
behavior, knowledge and experience about the subject
87. The following methods of social treatment are followed in matter of interaction.
order to achieve the goals set by the case worker; Except A. Relationship
A. Administration of practical services B. Client Centered
B. Indirect treatment C. Ego centered
C. Direct treatment D. Case Work
D. Social Agency
94. Services are provided to the individual in recognition of
88. The case worker assesses the client’s ego strength, his contributions to the society. It is only because of this that
skillfulness, capabilities and capacities in relation to his the government takes care of those who are not cared by
problem. He assesses whether the client needs advice, any one. Example: orphans, destitute, handicapped etc.
counseling behavior modification, crisis intervention or Therefore, all the personal resources and resources
consultancies services like teaching, consultation, available within the community or agency and with relatives
interpretation, supervision or provision of material help etc. of the client should be utilized to help the client. Resources
may be in terms of money, material, power and influence,
A. Assessment capabilities etc.
B. Treatment plan A. Resource Person
C. Diagnosing B. Resource Mapping
D. Interview C. Resource Manipulation
D. Resource Utilization
89. After diagnosis the social case worker establishes
__________ for the solution of the problem. Though the Sam is 17 years old and has been drinking alcohol for the
client has the major say in deciding last three years. Having been suspended from school at 15
years of age, Sam did not return to education and has been
A. Objectives unemployed since 'officially' leaving school. Recently Sam
B. Goals has become bored and has started hanging around with a
C. Activities group of older youths who are involved in offending and who
drink every day.
D. Time Frame
Sam's parents have become increasingly concerned about
90. Is a personal help directed towards the solution of the him and are now at their wits' end because Sam has been
problem which a person find that he cannot solve it by charged with:
himself and therefore seeks the help of a skilled person
whose knowledge, experience and general orientation can
be brought into play in an attempt to solve the problem  Shoplifting
 Breach of the peace
A. Referral  Possession of cannabis
B. Case Study
C. Social Case Work 95. What question/s should a worker ask hims/herself and
D. Counseling the client in order to understand the situation and be
effective
91. In case work is the person whose services are hired by A. What are the issues for Sam?
the social service agencies. He is the person having B. What can be done here?
scientific skillsand knowledge about human behaviour and C. Who can help?
D. What wider issues are suggested here?
human psychology. He has the knowledge about the social
E. All of the above
problems of the client. He is there in the agency to help the
client by his skills and experiences.
96. In the situation/case provided in the previous number
A. Professional Representative
whose theory is most likely to be used during analysis?
B. Educator
A. Freud
C. Advocate
B. Erickson
D. Change Agent
C. Horney
92. This is based upon the basic right of the client; it is an
D. Fromm
ethical obligation of case worker and is necessary for
effective case work service. Everyone prefers to keep his
97. In this technique, the reinforcement is removed to
things to himself and saves it from leaking out unless It’s
eliminate a maladaptive pattern of behaviour. This is
divulge is more beneficial to the person
especially helpful where maladaptive behaviour is being
 CASE WORK PRACTICE EXAMINATION
reinforced unknowingly by others. Through this technique,
learned behaviour patterns are made weaker and disappear
overtime.
A. Simple Extinction
B. Systematic Desensitization
C. Impulsive Therapy
D. Assertive Therapy

98. It is a technique to deal with a wide variety of

maladaptive emotional behaviours, particularly involving
anxiety, irrational fears and phobias and other forms of
dysfunctions i.e. neurotic tendencies.
A. Simple Extinction
B. Systematic Desensitization
C. Impulsive Therapy
D. Assertive Therapy

99. In this technique, instead of banishing anxiety, the social

caseworker attempts to elicit a massive flood of anxiety. With
repeated exposure in a safe setting where no harm is felt by
the client, the stimulus loses its strength to elicit anxiety.
A. Simple Extinction
B. Systematic Desensitization
C. Impulsive Therapy
D. Assertive Therapy

100. It is needed to develop more effective coping

mechanism. In such therapy, the opportunity is given to the
client for role-playing
A. Simple Extinction
B. Systematic Desensitization
C. Impulsive Therapy
D. Assertive Therapy

GOODLUCK 