ORDER MANAGEMENT

1) What are the Base Tables and Interface Tables for Order Management?

Interface Tables :

OE_HEADERS_IFACE_ALL, OE_LINES_IFACE_ALL OE_PRICE_ADJS_IFACE_ALL,

OE_ACTIONS_IFACE_ALL OE_CREDITS_IFACE_ALL (Order holds like credit check holds etc)

Base Tables :

OE_ORDER_HEADERS_ALL: Order Header Information

OE_ORDER_LINES_ALL: Items Information
OE_PRICE_ADJUSTMENTS: Discounts Information
OE_SALES_CREDITS: Sales Representative Credits.

Shipping Tables :

WSH_NEW_DELIVERIES,
WSH_DELIVERY_DETAILS,
WSH_DELIVERY_ASSIGNMENTS,
WSH_DELIVERIES.

2) What is Order Import and What are the Setup's involved in Order Import?

Answer: Order Import is an open interface that consists of open interface tables
and a set of API's. It imports New, updated, or changed sales orders from other
applications such as Legacy systems. Order Import features include validations,
Defaulting, Processing Constraints checks, Applying and releasing of order holds,
scheduling of shipments, then ultimately inserting, updating or deleting orders
from the OM base tables. Order management checks all the data during the import
process to ensure its validity with OM. Valid Transactions are then converted into
orders with lines, reservations, price adjustments, and sales credits in the OM
base tables. B) Setups: Setup every aspect of order management that we want to use
with imported orders, including customers, pricing, items, and bills. Define and
enable the order import sources using the order import source window.

3) Explain the Order Cycle?

i) Enter the Sales Order

ii) Book the Sales Order(SO will not be processed until booked(Inventory
confirmation))
iii) Release sales order(Pickslip Report is generated and Deliveries are created)
(Deliveries � details about the delivery. Belongs to shipping module
(wsh_deliveries, wsh_new_deliveries, wsh_delivery_assignments etc) they explain how
many items are being shipped and such details.

iv) Transaction Move Order (creates reservations determines the source and
transfers the inventory into the staging areas)
v) Launch Pick Release
vi) Ship Confirm (Shipping Documents(Pickslip report, Performa Invoice, Shipping
Lables)) vii) Auto invoice and closed

4) Explain the Order to Cash Flow?

I. Enter the Sales Order
II. Book the Sales Order(SO will not be processed until booked(Inventory
confirmation)) III. Release sales order(Pickslip Report is generated and
Deliveries are created) (Deliveries � details about the delivery. Belongs to
shipping module (wsh_deliveries, wsh_new_deliveries, wsh_delivery_assignments etc)
they explain how many items are being shipped and such details.
IV. Transaction Move Order (Selects the serial number of the product which has to
be moved/ shipped)
V. Launch Pick Release
VI. Ship Confirm (Shipping Documents(Pickslip report, Performa Invoice, Shipping
Lables)) VII. AutoInvoice (Creation of Invoice in Accounts Receivable Module)
VIII.Autolockbox ( Appling Receipts to Invoices In AR)
IX. Transfer to General Ledger ( Populates GL interface tables)
X. Journal Import ( Populates GL base tables)
XI. Posting ( Account Balances Updated).

5. What are the Process Constraints?

Answer: Process Constraints prevent users from adding updating, deleting, splitting
lines and canceling order or return information beyond certain points in the order
cycle. Oracle has provided certain process constraints which prevent data integrity
violations. Process constraints are defined for entities and attributes. Entities
include regions on the sales order window such as order, line, order price
adjustments, line price adjustments, order sales credits and line sales credits.
Attributes include individual fields (of a particular entity) such as warehouse,
shit to location, or agreement.

6. What are Validation Templates?

Answer: Validation Templates are used to define the validation conditions in

process constraints. A validation template names a conditions and defines the
semantic of how to validate that condition. These are used in processing
constraints framework to specify the constraining conditions for a given
constraint. These conditions are based on
1.Where the entity is in its work flow.
2.The state of attributes on an entity.
3.Any other validation condition that cannot be modeled using the above condition.

7. What are different types of Holds?

1. GSA(General Services Administration) Violation Hold(Ensures that specific

customers always get better pricing for example Govt. Customers)
2. Credit Checking Hold( Used for credit checking feature Ex: Credit Limit)
3. Configurator Validation Hold ( Cause: If we invalidate a configuration after
booking)

8. What is Document Sequence?

Answers: Document sequence is defined to automatically generate numbers for your

orders or returns as you enter them. Single / multiple document sequences can be
defined for different order types. Document sequences can be defined as three
types Automatic (Does not ensure that the numbers are contiguous), Gapless (Ensures
that the numbering is contiguous), Manual Numbering. Order Management validates
that the number specified is unique for order type.

9. What are Defaulting Rules?

Answers: A defaulting rule is a value that OM automatically places in an order
field of the sales order window. Defaulting rules reduce the amount of information
one must enter. A defaulting rule is a collection of defaulting sources for objects
and their attributes. It involves the following steps:
1. Defaulting Conditions - Conditions for Defaulting
2. Sequence � Priority for search
3. Source � Entity ,Attribute, Value 4 Defaulting source/Value

10. When an order cannot be cancelled?

Answer: An order cannot be cancelled if:

1 It has been closed
2 It has already been cancelled
3 A work order is open for an ATO line
4 Any part of the line has been shipped or invoiced
5 Any return line has been returned or credited.

11. When an order cannot be deleted?

Answer: you cannot delete an order line until there is a need for recording reason.

12. What is order type?

Answer: An order type is the classification of order. It controls the order work
flow activity, order number sequence, credit check point and transaction type.
Order Type is associated to a work flow process which drives the processing of the
order.

13. What are primary and secondary price lists?

Answer: Every order is associated to a price list as each item on the order ought
to have a price. A price list is contains basic list information and one or more
pricing lines, pricing attributes, qualifiers, and secondary price lists. The price
list that is primarily associated to an order is termed as Primary price list. The
pricing engine uses a Secondary Price list if it cannot determine the price of the
item ordered in the Primary price list.

14. What is pick slip? Types?

Answer: It is an internal shipping document that pickers use to locate items to

ship for an order. 1 Standard Pick Slip � Each order will have its own pick slip
with in each picking batch. 2 Consolidated Pickslip � Pick slip will have all the
orders released in the each picking batch.

15. What is packing slip?

Answer: It is an external shipping document that accompanies the shipment

itemizing the contents of the shipment.

16. What are picking rules?

Answer: Picking rules define the sources and prioritization of sub inventories,
lots, revisions and locators when the item is pick released by order management.
They are user defined set of rules to define the priorities order management must
use when picking items from finished goods inventory to ship to a customer.

17. Where do you find the order status column?

Answer: In the base tables, Order Status is maintained both at the header and line
level. The field that maintains the Order status is FLOW_STATUS_CODE. This field is
available in both the OE_ORDER_HEADERS_ALL and OE_ORDER_LINES_ALL.

18. When the order import program is run it validates and the errors occurred can
be seen in?

Answer: Responsibility: Order Management Super User Navigation: Order, Returns >
Import Orders > Corrections

ORDER MANAGEMENT Interview Questions

Q: What are the Process Constraints?

A: Processing Constraints allow Order Management users the ability to control

changes to sales orders, at all stages of its order or line workflows to avoid data
inconsistencies and audit problems.

Q: What is a Pick Slip Report?

A: Pick slip is a shipping document that the pickers use to locate items in the
warehouse/ inventory to ship for an order.

Q: At what stage an order cannot be cancelled?

A: If the order is Pick Confirmed, it cannot be cancelled.

Q: When the order import program is run it validates and the errors occurred can be
seen in?

A: Order Management Responsibility >Orders, Returns : Import Orders> Corrections

Q: What is the difference between purchase order (PO) and sales order?

A: Purchase Order: The document which is created and sent to supplier when we need
to purchase something. (Buying)
Sales Order: The document which is created when customer places an order to buy
something. (Selling)

Q: What are primary and secondary price lists?

A: Price list contains information on items and its prices. The pricing engine uses
secondary price lists when it cannot determine the price for an item using the
price list assigned to an order.

Q: Name some tables in shipping/order/move order/inventory?

A: WSH_DELIVERY_DETAILS,WSH_NEW_DELIVERIES, OE_ORDER_HEADERS_ALL,
OE_ORDER_LINES_ALL, MTL_SYTEM_ITEMS_B, MTL_MATERIAL_TRANSACTIONS

Q: How is move order generated?

A: When the order is pick released.

Q: What is ONT stands for?

A: ORDER MANAGEMENT

Q: What does Back ordered mean in OM?

A: An unfulfilled customer order due to non-existence of the ordered items in the

Inventory.

Q: What are picking rules?

A: A user-defined set of criteria to define the priorities Order Management uses

when picking items out of finished goods inventory to ship to a customer. Picking
rules are defined in Oracle Inventory.

Q: What is drop ship in OM?

A: A method of fulfilling sales orders by selling products without handling,

stocking,or delivering them. The selling company buys a product from a supplier and
has the supplier ship the product directly to customers.

Q: What are Defaulting Rules?

A: While creating the order,you can define defaulting rules so that the default
values of the fields pop up automatically instead of typing all information.

Q: What are validation templates?

A: A validation template names a condition and defines the semantics of how to

validate that condition. Validation templates can be used in the processing
constraints framework to specify the constraining conditions for a given
constraint.

Q: What are different Order Types?

A: Order Only, Mixed, RMA

Q: Explain the Order Cycle?

A: Book the order

Pick Release
Pick Confirm
Ship Confirm
Close the order

Q: What is packing slip?

A: An external shipping document that is sent along with a shipment itemizing in

detail the contents of that shipment.

Q: When an order cannot be deleted?

A: Order cannot be deleted if the Order is Pick Confirmed.

Q: What is pick slip?

A: Pick slip is a shipping document that the pickers use to locate items in the
warehouse/ inventory to ship for an order.
Q: What is Drop shipment?

A: Drop Shipment is a process where the customer places a purchase order on a

company and this company instructs its supplier to directly ship the items to the
customer.