User Manual S700
User Manual S700
User Manual S700
FCS4067
USER MANUAL S700
Franke Kaffeemaschinen AG Table of contents
TABLE OF CONTENTS
1 For your safety......................................................................................................................... 6
1.1 Intended use............................................................................................................................ 6
1.2 Prerequisites for using the coffee machine ............................................................................... 6
1.3 Explanation of safety instructions according to ANSI ................................................................ 6
1.4 General safety concerns when using the coffee machine and add-on units ............................... 7
2 Explanation of symbols .......................................................................................................... 10
2.1 Symbols used in the manual................................................................................................... 10
2.2 Symbols used in the software................................................................................................. 10
3 Scope of delivery ................................................................................................................... 13
4 Identification ......................................................................................................................... 15
4.1 Position of type plates ........................................................................................................... 15
4.2 Type key ................................................................................................................................ 15
5 Description of machine .......................................................................................................... 17
5.1 Coffee machine ..................................................................................................................... 17
5.2 Coffee machine components ................................................................................................. 18
5.3 Add-on units .......................................................................................................................... 19
5.4 User interface........................................................................................................................ 20
5.5 Overview of operating modes ................................................................................................. 20
6 Installation............................................................................................................................. 22
6.1 Preparations .......................................................................................................................... 22
6.2 Dimensions of the S700......................................................................................................... 22
6.3 Requirements of the water supply .......................................................................................... 23
7 Filling and emptying ............................................................................................................... 25
7.1 Filling beans .......................................................................................................................... 25
7.2 Emptying the bean hopper ..................................................................................................... 26
7.3 Emptying the grounds container............................................................................................. 26
7.4 Setting the grind coarseness.................................................................................................. 27
8 Preparing drinks..................................................................................................................... 29
8.1 Preparing drinks with Quick Select ......................................................................................... 29
8.2 Preparing drinks with Cash Register ....................................................................................... 29
8.3 Preparing a drink with ground coffee ...................................................................................... 30
8.4 Preparing hot water ............................................................................................................... 32
iv User manual
Franke Kaffeemaschinen AG Table of contents
User manual v
1 | For your safety Franke Kaffeemaschinen AG
Cup warmer
– The cup warmer is intended only for preheating coffee cups and glasses used when preparing drinks.
Please note
– The cup warmer is not designed to dry dish towels or other cloths. It is not necessary to cover the cups to
warm them.
Accounting system
– The accounting system can be used for various methods of payment. Examples: Payment with coins, cards, or
mobile payment systems.
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Franke Kaffeemaschinen AG For your safety | 1
WARNING
WARNING indicates a potential danger which, if not avoided, could result in death or moderate in-
jury. DANGER indicates an imminent danger which, if not avoided, will result in death or serious
injury.
CAUTION
CAUTION indicates a hazardous situation which, if not avoided, could result in minor or moderate
injury.
NOTICE
NOTICE directs your attention to the risk of damage to the machine.
1.4 General safety concerns when using the coffee machine and add-on
units
WARNING
Risk of fatal injury from electrocution
Damaged power cords, lines or plug connections can lead to electrocution.
a) Do not connect any damaged power cords, lines or plug connections to the power supply.
b) Replace damaged power cables, lines or plug connections.
If the power cord is permanently attached, contact the service technician. If the power cord is not permanently
attached, order and use a new, original power cord.
c) Ensure that the machine and the power cord are not near any hot surfaces such as gas or electric stoves or
ovens.
d) Ensure that the power cord is not pinched and does not chafe on sharp edges.
WARNING
Risk of fatal injury from electrocution
Liquid/moisture entering the machine or leaks can lead to electrocution.
a) Never point a liquid or steam jet at the machine.
b) Do not pour any liquids on the machine.
c) Do not immerse the machine in liquid.
d) Disconnect the machine from the power supply in the event of a leak or if liquid/moisture enters the machine.
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1 | For your safety Franke Kaffeemaschinen AG
WARNING
Risk of fatal injury from electrocution
Work, repairs or servicing improperly performed on electrical systems can lead to electrocution.
a) Have repairs on electrical parts carried out by service technicians using original spare parts.
b) Have servicing carried out by authorized persons with corresponding qualification only.
WARNING
Danger of suffocation
Plastic packaging materials could cause children to suffocate.
a) Ensure that children have no access to plastic packaging materials.
WARNING
Risk of burns
The heating surfaces of the cup warmer can cause burns.
a) Do not touch the hot heating surfaces of the cup warmer.
b) IN CASE OF BURNS: Immediately cool the affected area and consult a doctor depending on the severity of the
injury.
WARNING
Risk of scalding
Hot water is released during rinsing.
a) Keep hands away from the spouts and nozzles during this process.
b) Do not place anything on the drip grid.
c) IN CASE OF SCALDING: Immediately cool the affected area and, depending on the severity of the injury, con-
sult a doctor.
WARNING
Risk of scalding
Hot drinks can lead to scalding.
a) Always be careful with hot drinks.
b) Use only suitable drinking vessels.
WARNING
Risk of scalding
Hot liquids and steam escape during cleaning and can lead to scalding.
a) Keep hands away from the spouts and nozzles during this process.
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Franke Kaffeemaschinen AG For your safety | 1
WARNING
Risk of injury
If objects find their way into the bean hopper or grinder, splinters may be ejected, leading to injury.
a) Never put any objects in the coffee bean hopper or grinder.
CAUTION
Cutting injuries/crushing
The powder hopper's feeding mechanism can cause cuts or crushing injuries.
a) Exercise care when cleaning the powder hopper.
CAUTION
Irritation from cleaners
Cleaning tablets, milk system cleaning agent, and descaler can lead to irritations.
a) Observe the hazard warnings on the label of the respective cleaner.
b) Avoid contact with your eyes and skin.
c) Wash your hands after coming into contact with cleaner.
d) Cleaners must not find their way into drinks.
CAUTION
Health hazard due to germ formation
Inadequate cleaning can result in food residues accumulating in the machine and at the outlets, thereby contami-
nating products.
a) Do not use the machine unless it has been cleaned according to the instructions.
b) Clean the machine daily in accordance with the instructions.
c) Inform operating personnel of the necessary cleaning measures.
CAUTION
Health hazard due to germ formation
If the machine is not used for extended periods, residue may accumulate.
a) Clean the machine if it is not used for extended periods (more than 2 days).
CAUTION
Formation of mold
Mold can form on the coffee grounds.
a) Empty and clean the grounds container at least once a day.
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2 | Explanation of symbols Franke Kaffeemaschinen AG
2 EXPLANATION OF SYMBOLS
2.1 Symbols used in the manual
2.1.1 Orientation
Symbol Description
Clean components using the 5-step method.
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Franke Kaffeemaschinen AG Explanation of symbols | 2
Product
Advertising images
Screen saver
Individualization
Info
Inactive
Door
Service/configuration/ad-
ministration
Bean left/right
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2 | Explanation of symbols Franke Kaffeemaschinen AG
If the entire system is affected by an error, the error message will appear automatically.
10:54
2017-10-30
Close
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Franke Kaffeemaschinen AG Scope of delivery | 3
3 SCOPE OF DELIVERY
The scope of delivery may vary, depending on the device configuration. Additional accessories may be obtained di-
rectly from your retailer or from Franke Kaffeemaschinen AG in Aarburg, Switzerland.
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3 | Scope of delivery Franke Kaffeemaschinen AG
Set of manuals
14 / 64 User manual
Franke Kaffeemaschinen AG Identification | 4
4 IDENTIFICATION
4.1 Position of type plates
Coffee machine
The type plate for the coffee machine is located on the right interior wall next to the grounds container.
Cup warmer (CW)
The type plate for the cup warmer is located on the inner side of the rear panel in the left-hand bottom corner.
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4 | Identification Franke Kaffeemaschinen AG
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Franke Kaffeemaschinen AG Description of machine | 5
5 DESCRIPTION OF MACHINE
5.1 Coffee machine
To provide you with an overview of your S700, a sample configuration is illustrated here. Please note that your cof-
fee machine may look different from the configuration shown here.
5.1.2 Options
– First Shot
– Lockable bean hoppers
– Autosteam Pro (function for foaming/frothing milk automatically)
– Coffee ground chute
– Height-adjustable feet
– TDS sensor
– External water tank
– M2M/telemetry preparation
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5 | Description of machine Franke Kaffeemaschinen AG
brewing module
grounds container
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Franke Kaffeemaschinen AG Description of machine | 5
To enjoy coffee at its best, you need pre-heated cups. The cup warmer with four heatable shelves fits perfectly to
your coffee machine.
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5 | Description of machine Franke Kaffeemaschinen AG
1
Espresso Espresso - 10 s Espresso - 15 s
Cash Register is the operating mode for non-self-service utilization. You can add additional orders while your coffee
machine is preparing a product.
Structure of the user interface
– Level 1: Product selection, up to 5 pages. Column with the possible options, the production status, and the
waiting list
– Level 2: Display of 4, 9, or 16 product buttons per page
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Franke Kaffeemaschinen AG Description of machine | 5
Individual adaptations:
– Display: 2x2, 3x3, or 4x4 products per page
– Depiction: photo-realistic, drawn
The Quick Select operating mode is the standard setting for self-service. Once your customer has selected a drink,
he/she can adapt it in the second step if product options are activated.
Structure of the user interface:
– Level 1: Product selection, up to 5 pages
– Level 2: Drink Selection status; display of 6, 12, or 20 product buttons per page, select product options, start
preparation (if activated)
Individual adaptations:
– Display: 2x3, 3x4, or 4x5 products per page
– Activate Credit Mode
– Individual arrangement of drinks
Display
– Product prices
– Credit
– Missing credit
In the Drink Selection status, you cannot add any drink options with the Credit Mode configuration.
You can activate the Credit Mode in the My settings menu under 1 Set machine > 1.12 Payment. Select Activate pay-
ment. Menu item 1.12 Payment
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6 | Installation Franke Kaffeemaschinen AG
6 INSTALLATION
6.1 Preparations
– The power connection for the coffee machine must be protected by a residual current circuit-breaker (RCCB).
– Each terminal of the power supply must be able to be interrupted by a switch.
– The mains water connection must meet the Requirements of the water supply [} 23] as well as the federal,
state and local regulations.
– The coffee machine must be connected to the water supply with the supplied hose set. Do not use any other
water hoses that happen to be present.
You must have completed these preparations before one of our service technicians can install the coffee machine
for you. Your service technician will install your coffee machine and carry out the initial commissioning process. The
technician will walk you through the basic functions.
12 11 10 9 8 7 6
G
750
F
540
85 - 175
155
340 600
218
168
C
168
288
0
10
0
12
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Franke Kaffeemaschinen AG Installation | 6
7 6 5 4 3 2 1
≥200
G
F
85 - 175
155
≥50
Dimensions at the installation location/Hose feedthrough in the counter
Only use the supplied hose set when establishing the wa- Union nut G3/8 and metal hose l = 1.5 m
ter connection
– The mains water connection must meet the requirements of the technical data and comply with applicable fed-
Printed MS944 on 05.04.2018 16:06:50 80 / Released
Franke Kaffeemaschinen AG
mm NTS
FCS4067
Drawn PJ047 16.03.2018
Franke-Strasse 9
CH-4663 Aarburg
Telefon: +41 62 787 3607 Modified PJ047 16.03.2018
E-Mail: [email protected] A
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6 | Installation Franke Kaffeemaschinen AG
– Color: Clear
– Taste: Fresh and pure taste
– Aroma: No perceptible aroma
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Franke Kaffeemaschinen AG Filling and emptying | 7
WARNING
Risk of injury
If objects find their way into the bean hopper or grinder, splinters may be ejected, leading to injury.
a) Never put any objects in the coffee bean hopper or grinder.
NOTICE
Poor drink quality
The oil from the coffee beans is deposited on the inside of the bean hopper as a thin film of oil. This deposited oil
ages quickly and impairs the taste of the drinks produced.
a) Remove the oil film from the inside of the bean hopper on a daily basis.
b) To do this, use a dry cloth or a cloth moistened only with water.
c) Do not use any cleaners, as these alter the taste of the coffee.
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7 | Filling and emptying Franke Kaffeemaschinen AG
NOTICE
Impairment of function
If the bean hoppers are not locked correctly, the function of the coffee machine and the product quality may be im-
paired.
a) Push the locking slide all the way in.
NOTICE
Formation of mold
Coffee residue can lead to the formation of mold.
a) Empty and clean the grounds container at least once a day.
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Franke Kaffeemaschinen AG Filling and emptying | 7
1. Open the door. 3. Empty, clean, and dry the grounds container.
If required, the grind coarseness can be set for each grinder. The rectangular symbol shows the allocation of the ad-
justing knob to the grinder.
1. Open the door. 2. Remove the knurled thumb screw by turning it
counterclockwise. Remove the red locking plate.
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7 | Filling and emptying Franke Kaffeemaschinen AG
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Franke Kaffeemaschinen AG Preparing drinks | 8
8 PREPARING DRINKS
WARNING
Risk of scalding
Hot drinks can lead to scalding.
a) Always be careful with hot drinks.
b) Use only suitable drinking vessels.
ð Preparation begins.
3. Select a product.
10:54 ð The product selection screen appears when
the drink is ready.
2018-04-30
ESPRESSO
Select your favorite drink
Extra Shot
...
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8 | Preparing drinks Franke Kaffeemaschinen AG
2. Adjust the height of the spout using the spout ð Preparation begins.
handle.
5. Add more products to the waiting list as needed.
4. Select a product.
ð The next preparation begins.
ð The product selection appears.
ð All products are ready.
Only ground coffee may be used. Instant coffee made from dried coffee extract cannot be used.
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Franke Kaffeemaschinen AG Preparing drinks | 8
2. Adjust the height of the spout using the spout 4. Open the manual insertion flap.
handle.
5. Fill powder.
3. Press the Decaffeinated coffee selection button.
6. Close the manual insertion flap.
Espresso - 10 s Espresso - 15 s
Americano Espresso - 20 s
Espresso - 10 s Espresso - 15 s
Please open powder lid and add
decaffeinated coffee.
OK.
Americano Espresso - 20 s
OK.
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8 | Preparing drinks Franke Kaffeemaschinen AG
Espresso Espresso - 10 s
Coffee Espresso - 20 s
You can stop the hot water dispenser at any time by pressing the cancel button.
Using the purging function will remove any condensation from inside the steam wand.
17:11
08.03.2018
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Franke Kaffeemaschinen AG Preparing drinks | 8
steam output.
Espresso Espresso - 10 s
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9 | Cleaning Franke Kaffeemaschinen AG
9 CLEANING
9.1 Introduction
The perfect coffee experience depends on a perfectly cleaned coffee machine. Clean your coffee machine at least
once a day and more frequently if necessary.
NOTICE
Incorrect cleaning of the brewing unit
Damage may occur if the the brewing unit is cleaned in the dishwasher.
a) Clean the brewing unit rinsing it under tap water.
Soiled accessories can have a negative affect on the functionality of the machine and the quality of the drinks pro-
duced.
1. Remove coarse dirt with a brush or paint brush. 3. Wash the parts.
2. Soak the parts in hot water with a mild cleaner. 4. Rinse the parts thoroughly.
Clean the inside of the milk hose with a brush.
5. Dry the parts.
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Franke Kaffeemaschinen AG Cleaning | 9
My settings
Espresso Espresso - 10 s
2. Enter the PIN. PIN codes [} 37] 5. Select Clean coffee machine.
Error/Event log
Wipe Protection
WARNING
Risk of scalding
Hot liquids and steam escape during cleaning and can lead to scalding.
a) Keep hands away from the spouts and nozzles during this process.
When the cleaning cycle is complete, the machine either switches back to the maintenance level or the energy sav-
ing mode. Your service technician can set the desired option for you.
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9 | Cleaning Franke Kaffeemaschinen AG
Error/Event log
Wipe Protection
Espresso Espresso - 10 s
2. Enter the PIN. PIN codes [} 37] ð The operating interface is locked for 20 sec-
onds.
6. Clean the screen.
My settings
3. Press OK..
4. Select Cleaning and maintenance.
ð The maintenance level appears.
My settings
NOTICE
Deterioration of coffee quality
Cleaners can alter the taste of the coffee.
a) Clean the inside of the bean hopper without using any cleaners.
ü Dry cloth or cloth moistened with water 1. Remove the oil film on the inside of the bean
hopper daily using a dry cloth or a cloth moist-
ened with water.
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Franke Kaffeemaschinen AG Configuration | 10
10 CONFIGURATION
10.1 Switching to the maintenance level
1. Tap the Franke logo. 3. Press OK..
4. Select Menu.
My settings
The PIN codes for key (secured) products and On/Off machine can be viewed and changed with the owner role in
the My settings/6 Access rights menu.
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10 | Configuration Franke Kaffeemaschinen AG
My settings
0 Startup 1 Set Machine 2 Set Drinks 3 Date and time 6 Access rights
0.10 System information 1.1 Language 3.2 Date and Time 6.2 Owner
Depending on the configuration of your machine, individual menu items may or may not be displayed.
Tap the arrow to display the selection and to select the option.
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Franke Kaffeemaschinen AG Configuration | 10
My settings
1 Set Machine
1.1 Language
My settings
1 Set Machine
1.2 Operation Mode
Configure machine
Parameter Value range Remarks
Display brightness 15–100 % Default: 85%
Operation mode
Usage scenario Non-self-service
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10 | Configuration Franke Kaffeemaschinen AG
Options
Parameter Value range Remarks
Key (secured) products – Yes – Selected products can be blocked with the Key (se-
– No cured) products option
– Key (secured) products can be prepared only after a
PIN code has been entered (see Chap. 6. Access
rights, p. 105)
– Default: No
Hide cancel button – Yes – Display the button for canceling the product
– No – Default: No
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Franke Kaffeemaschinen AG Configuration | 10
My settings
1 Set Machine
1.3 Selection buttons
My settings
1 Set Machine
1.7 Temperatures
For these settings, consider the location, the ambient temperature, and the capacity utilization of the machine.
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10 | Configuration Franke Kaffeemaschinen AG
1 6 Test 5
2
Brewing quantity
Water quantity
Grind quantity
Grinder 1
Grinder 2
3 7
Back Save
Setting drinks
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Franke Kaffeemaschinen AG Configuration | 10
My settings
3 Date and time
3.1 On/Off Machine
My settings
3 Date and time
3.2 Date and Time
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10 | Configuration Franke Kaffeemaschinen AG
My settings
3 Date and time
3.3 Timer 1
My settings
3 Date and time
...
My settings
6 Access rights
6.2 Owner
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Franke Kaffeemaschinen AG Configuration | 10
My settings
6 Access rights
6.3 Specialist
My settings
6 Access rights
6.4 Operator
My settings
6 Access rights
6.6 Key (secured) Products
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10 | Configuration Franke Kaffeemaschinen AG
My settings
6 Access rights
6.7 On/Off Machine
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Franke Kaffeemaschinen AG Individualization and data transfer | 11
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11 | Individualization and data transfer Franke Kaffeemaschinen AG
1.3 Advertising media 2.3 Screen saver 3.3 Back up XML data
By using 4 Set default values, selected parameters can be reset to the preset values.
5 Import FPC Becomes usable when a USB stick with a valid Franke product catalog is connected.
8 Eject USB stick Logs off connected USB sticks. If a USB stick is being used, the menu item will appear in green;
otherwise it appears in orange.
The multimedia functions are only available in the Inspire Me (if available) and Quick Select operating modes.
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Franke Kaffeemaschinen AG Individualization and data transfer | 11
The activated advertising media can be switched on for each drink by selecting My settings > 2 Set Drinks.
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11 | Individualization and data transfer Franke Kaffeemaschinen AG
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Franke Kaffeemaschinen AG Troubleshooting | 12
12 TROUBLESHOOTING
12.1 Tips for good coffee drinks
NOTICE
Poor drink quality
The oil from the coffee beans is deposited on the inside of the bean hopper as a thin film of oil. This deposited oil
ages quickly and impairs the taste of the drinks produced.
a) Remove the oil film from the inside of the bean hopper on a daily basis.
b) To do this, use a dry cloth or a cloth moistened only with water.
c) Do not use any cleaners, as these alter the taste of the coffee.
The aromas of the coffee beans evaporate in the bean hopper as a result of heat and air exchange. The quality will
have already deteriorated after 3 hours.
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12 | Troubleshooting Franke Kaffeemaschinen AG
See also
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Franke Kaffeemaschinen AG Decommissioning | 13
13 DECOMMISSIONING
13.1 Preparing for decommissioning
1. Clean the machine using the automatic cleaning 3. Clean the bean hopper.
function. Cleaning [} 34]
4. Clean the grounds container.
2. Empty the bean hopper.
NOTICE
Functionality of the machine is impaired in the event of long-term decommissioning and storage
If you plan to start using your machine again at a later date, it is essential service measures are implemented. The
coffee machine must be maintained, installed, and cleaned before preparing any drinks.
a) Contact the Franke Service team for information regarding proper decommissioning and storage.
b) Have your coffee machine drained by your service technician.
c) Remedial maintenance may be required when commissioning the machine if it has been stored in excess of 6
months.
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13 | Decommissioning Franke Kaffeemaschinen AG
NOTICE
Deterioration in storage
Components may no longer function as they should if they have been stored or unused for periods in excess of 6
months.
a) Contact your Service team for information regarding restoring and recommissioning your machine.
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Franke Kaffeemaschinen AG Disposal | 14
14 DISPOSAL
Disposal of consumable materials
– Observe the information on the label when disposing of any unused cleaning agent.
– Dispose of the fluids from the cleaning container or the drip tray in the wastewater system.
Disposing of the machine and other devices
The machine complies with European Directive 2012/19/EU regarding Waste Electrical and Electronic Equipment
(WEEE) and must not be disposed of with household waste.
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15 | Technical data Franke Kaffeemaschinen AG
15 TECHNICAL DATA
15.1 Technical data of the coffee machine
Bean hopper capacity Two grinders: rear LH 1.8 kg, front LH 0.6 kg
Coffee boiler Volume: 0.9 l
Operating pressure: 800 kPa (8 bar)
Voltage CH: 230 V
Voltage UL/JP: 208 V
Power rating CH: 2.5 kW
Power rating UL/JP: 2.5 kW
Hot water boiler Volume: 0.9 l
Operating pressure: 800 kPa (8 bar)
Voltage CH: 230 V
Voltage UL/JP: 208 V
Power rating CH: 2.5 kW
Power rating UL/JP: 2.5 kW
Steam boiler Volume: 1.7 l
Operating pressure: 200 kPa (2 bar)
Voltage CH: 230 V
Voltage UL/JP: 208 V
Power rating CH: 1 x 3.03 kW + 1 x 2 kW, max. 5.03 kW
Power rating UL/JP: 2 x 2.45 kW, max. 4.97 kW
Wastewater tank (external) 16 l
Noise emission < 90 dB
Weight 38 kg
Ambient conditions Humidity: max. 80 %
Ambient temperature: 10–32 °C
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Franke Kaffeemaschinen AG Technical data | 15
User manual 57 / 64
15 | Technical data Franke Kaffeemaschinen AG
EU 1H329681
Fuse 30 A
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Franke Kaffeemaschinen AG Index
INDEX
Numerical Disposal 55
C Backing up 50
Cleaning container
Dispose of fluid 55
N
Noise emission 56
Cleaning tablets 13
Coffee boiler 56
O
Coffee machine
Operation mode
Cleaning 35
Cash Register 20
Credit Mode 21
Quick Select 21
Cup warmer CW 58
P
D Plastic parts
Dashboard 10
Disposal 55
Decommissioning 53
Detergents R
Disposal 55 Requirements 10
Disposal 55
Drip tray S
Dispose of fluid 55 Safety 6
Screen
E
Electronic parts
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Index Franke Kaffeemaschinen AG
Cleaning 36
Wipe protection 36
Spout 29
Height adjustment 30
Start button 10
Steam boiler 56
Symbols
Dashboard 10
Instructions 10
Software 10
T
Tips and tricks 10
Transport 55
U
USB stick 14
W
Wastewater tank (external) 56
Wipe protection 36
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Franke Kaffeemaschinen AG
Franke-Str. 9
CH-4663 Aarburg
Switzerland
Hotline-Phone: +41 62 787 37 37
Fax: +41 62 787 97 37
Internet www.franke.com