Business Scams English

Business Scams
www.businesscrimewales.com
Business Crime Wales Business Scams
Contents
Introduction.............................................................................................5
e-Crime...................................................................................................6
Malware and Ransomware......................................................................6
Phishing...................................................................................................7
Social Media............................................................................................7
First Party Frauds.....................................................................................8
Synthetic Identity.....................................................................................8
Bust Out Fraud........................................................................................8
False Invoicing.........................................................................................9
business troseddau Insurance Fraud.....................................................................................10

Postal Scams..........................................................................................11
crime busnes False Accounting Fraud..........................................................................12

Cheque/Cheque Overpayment Fraud....................................................12
wales cymru Intellectual Property...............................................................................13

Mobile Phone Fraud..............................................................................14
Plastic Card Fraud..................................................................................15
Skimming..............................................................................................15
Phishing and Pharming..........................................................................16
Application Fraud..................................................................................16
Receipt and Expenses Fraud...................................................................17
Frequently Used Scamming Tools .........................................................18
Imitation websites..................................................................................18
Telephone Numbers ..............................................................................18
Top Tips for Businesses to Avoid Scams .................................................19
What to do if you get scammed?...........................................................20
Reporting Online Scams........................................................................21
Top Ten Checklist...................................................................................21
2 www.businesscrimewales.com www.businesscrimewales.com 3
Introduction
Fraud and scams have been in existence as long as people have been on this
planet. The history of fraud dates back to 300 B.C. when a Greek merchant
took out a large insurance policy against a boat of cargo that was due to be
delivered. He planned to sink an empty boat, keep the loan and then sell
the corn. But, like many ill-thought out scams since, it didn’t work out.
Nowadays, fraud and scams have been both aided and hindered by
advances in technologies. It’s given fraudsters and scammers more avenues
to exploit and extort, but also made the fight against fraud a little easier.
The term ‘fraud’ is broad in definition but, in its

simplest terms, it can be defined as using trickery
or deception to gain a dishonest advantage over
another business, individual or organisation.
Across the different types of fraud, one simple fact remains. Fraud has a
huge cost to individuals, organisations and the wider economy. According
to the National Fraud Authority’s 2013 Annual Fraud Indicator, the UK
economy lost £52bn to fraud in 2013.
For businesses, the impact of fraud can be far-reaching. Fraud against
small and medium-sized enterprises (SMEs) can have a detrimental
impact and many struggle to recover from the financial damage to the
business. If a business does survive the financial cost, its reputation might
be damaged because they are perceived as an unsafe organisation with
which to do business. Businesses, both large and small, may also see
increases in the cost of doing business due to increased security measures.
In Wales, a significant amount of resource goes into combatting the
effects of fraud and scams, and raising awareness among businesses and
consumers. In 2010, the Welsh Fraud Forum met for the first time, giving
Welsh SMEs the chance to hear from some of the UK’s leading experts in
fraud prevention and detection.
The forum now meets every year and further work is underway to raise
awareness of the effects of fraud in Wales. Fraudsters and scammers don’t
discriminate against who they attack. Whether a victim is rich or poor, a
small business or a large business, anyone can fall victim.
This is the first edition of Buisness Scams, aimed at outlining key
crimes that can affect consumers and businesses. It is designed to be
a go-to guide for information and advice on what to look out for and,
importantly, where to turn for advice and reporting.
e-Crime
E-Crime can be difficult to detect and punish because of its technical
complexity and its ability to adapt with new technology and
developments in software protection. New threats emerge with an
alarming degree of regularity, with potentially devastating consequences.
So, what is e-Crime?

e-Crime refers to criminal activity where a computer is the source,
tool, target, or place of a crime. Despite the inevitable references to
‘computers’ or ‘online activity’, e-crime covers a multitude of ’traditional’
crimes such as fraud and theft.
Simply maintaining a better understanding

of the threats and risks a business could face
could have a significant impact on the ability to
respond to them.
Here are a few common threats to look out for and tips on what action to
take if the need occurs:
Malware and Ransomware Phishing

Malware; short for “malicious software”, are computer programmes Phishing
designed to infiltrate and damage computers without the user’s consent.
Phishing describes the process of using fake email messages that claim to
Malware covers all of the different types of threats to computer safety such
be from a trusted company or organisation to mislead you into providing
as viruses, spyware and trojans. Malware is used in malicious attacks like
private information. These emails appear as expected from these
identity theft, phishing and social engineering – threats designed to steal
organisations; often with the same brand colours, a visible company logo
money from unknowing computer users, businesses and banks.
and a legitimate email message and jargon, making it easy to mistake
Ransomware is the next level of malware, which restricts access to them for official emails.
the computer system that it infects, and sends a message to the user
demanding that a ransom be paid in order for the restriction to be
removed. Once installed, ransomware will be configured to start
automatically when you login to the computer. How can phishing emails be identified?
• ‘To’ addresses – Be aware of emails with multiple recipients; these can
One incidence of ransomware infection in 2012 often be fake.
saw victims’ computers display a splash screen • Subject titles usually have an urgent or exciting claim to get your
displaying the Metropolitan Police Service’s attention. Look for any spelling mistakes and typos in the subject titles
or rest of the email.
logo. The screen claimed that the victim’s PC • Company logos have no guarantee of legitimacy – don’t trust them.
was being monitored by the police because they • Threats – phishing emails will often request information immediately
had committed online offences, and demanded or as a consequence ‘your account will be suspended’.
a £100 payment.
Social Media
Social networking sites allow the sharing of personal information, opinions
and videos or photos. It is important to remember, however, that any
information posted on a site could be public and may be seen by lots of
people. Most sites allow users to control how public or private information
is through privacy settings. It’s important that privacy is controlled to
limit the risks of posts being seen by the wrong people.
Don’t provide personal information that

e-criminals could use. Don’t list home addresses
or telephone numbers. It is a good idea to create
a separate e-mail address that is used only with
social media sites to protect an identity and to
prevent work email addresses being used as a
key to accessing company data.
Social media use is on the increase within organisations, yet few
companies have policies giving employees guidance about using social
media correctly and appropriately.
Without such guidance, organisations run the risk that employees will
make mistakes in trying to balance the personal and the professional,
which would have a reputational impact and possibly result in legal action
for the companies, if used inappropriately.
Be mindful of how employees represent

themselves on social networks. Employees
must ensure that content associated with them
as an identifiable employee of an organisation
is consistent with their role and doesn’t
compromise the brand’s reputation.
Fraud First Party Frauds

According to Transactis, a data management
company, First Party Fraud is estimated to cost
the private sector in the region of £2.6bn a year.
At its most simple, First Party Fraud involves an application for goods
or services by a criminal who has no means or intention of paying.
However, in recent years the definition has been developed to include
other types of fraud.
What to do if you fall victim to first party fraud?

Report it
Fraud committed against Welsh businesses
should be reported to Action Fraud, either online;
http://www.actionfraud.police.uk/report_
fraud link or by calling 0300 123 2040.
Action Fraud is the UK’s national fraud reporting centre where you should
report fraud if you have been scammed or defrauded.
Synthetic Identity
Synthetic identity fraud is identity theft with a difference; instead of taking
an actual person’s identity, a fraudster will create a fictional identity by
taking pieces of information from a number of people. It may start with
an address from one person and then a date of birth from elsewhere.
Victims are often unaware that part of their

identity has been stolen in this way and this
information is then used to form a credit
application, where the aim is to defraud.
Bust Out Fraud These scams can best be avoided by applying reasonable controls in
accounts payable procedures and practices within the company, including
ensuring that the account staff are aware of all invoices that they are due
Bust Out Fraud involves a fraudster building up a good credit history to receive. Vetting the invoices correctly with unique purchase orders
and then extending their credit limit or opening a new account before numbers and putting strict payment terms in place will be key to ensuring
stopping payments completely. that the company does not fall foul of ‘false billers’.
Due to the fraudster utilising a good credit history

to apply for further credit, the bank has no grounds What to do if you fall victim to false invoicing?
on which to turn an application down.
Report it
As soon as the credit extension is agreed, the fraudster will then ‘bust out’
and use all the available credit on the account, before letting the account
become delinquent. should be reported to Action Fraud, either online;
False Invoicing
In false invoicing schemes, a swindler will send an authentic-looking, report fraud if you have been scammed or defrauded.
professionally-produced invoice for products or services which were never
ordered nor received. They do this with the expectation that a percentage
of companies won’t pick this up and will process and inevitably pay the
invoice without scrutiny. Insurance Fraud
Unfortunately for many companies, ‘false billers’ Insurance fraud is an illegal act on the part of either the buyer or seller of an
insurance contract.
are becoming increasingly common, with many
•
Insurance fraud from the issuer (seller) includes selling policies from
cold calling the companies before sending the non-existent companies, failing to submit premiums and churning
fake invoice. High pressure from telephone sales policies to create more commissions.
people can deceive employees into purchasing •
Insurance fraud from the buyer involves attempting to obtain some
benefit to which they are not otherwise entitled or when the buyer files
a variety of products at unwarranted prices. a false insurance claim with the intent to defraud an insurance provider
These sales people may also falsely claim that out of paying money.
the business has already ordered the product, The most common type of insurance fraud relates mostly to automobile
insurance. The Insurance Fraud Bureau reports that undetected car
either currently or in the past and demand that insurance claims fraud totals £2.1billion per year, adding an additional
they receive payment for the order. £50 to the annual costs individual policyholders face, on average, each
year.
• “Crash for cash”: Many scammers are taking to staging collisions, by

deliberately putting on their brakes so that the driver behind collides
Postal Scams
into them. As most insurance providers will state, the fault of the
collision is usually attributed to the driver behind and therefore they As more business correspondence has migrated to electronic means,
will pay to fix the damage on both vehicles. This is highly dangerous increasingly, e-mails are replacing letters and invoices are being sent via e-mail.
as fraudsters, motivated by greed, are not only preying on innocent However businesses still rely on the postal service for sending important
drivers but also putting lives at risk. documents and parcels and some of the most popular scams perpetrated
•
Ghost accidents: Sometimes the fraudsters don’t crash cars at all and using the postal service are Business Directory Scams. This type of scam will
will instead claim back on accidents that didn’t even happen. Ghost see a business sent a form, generally through the post but occasionally by
accidents involve submitting completely fabricated claims for accidents e-mail or fax, which appears to offer a free listing in a business directory.
which never actually took place and in some cases for cars that don’t
The correspondence will request that the recipient returns an order form,
even exist.
even if to refuse the advertising space. According to small print on the
form, even by sending the form back the recipient will be committing to
If you’re the insurance provider an order worth hundreds of pounds a year. If they refuse to pay, legal
action will be threatened.
Insurance fraud can also be committed when a
Another popular postal scam involves a card
person provides false information to a company
being posted through a door from a parcel
in order to get their insurance cover on more
delivery service. The card is typical, saying the
favourable terms, including deliberately under-
parcel wasn’t delivered and the recipient should
insuring their vehicle in with the intention of
call a premium rate number to re-arrange
reducing premium costs.
delivery. As soon as the number is called, the
caller will be charged a large sum of money for
just a few minutes on the phone.
What to do if you fall victim to a postal scam?

Report it
should be reported to Action Fraud, either online;
False Accounting Fraud Cheque/Cheque Overpayment Fraud

False accounting fraud relates to companies overstating their assets or
understating their liabilities in order to give the impression that their
Though cheques aren’t used as frequently in
business is on sounder financial footing that it really is. Whilst false personal banking anymore, businesses still rely
accounting will mainly be motivated by the need to falsify records or alter
figures, the reasons for the fraud can vary.
on them for many transactions, but they can
A business’s future funding and financing is often dependent on business
often be counterfeit or forged. Fraudsters can
performance. If banks don’t see the business as viable, they won’t allow even scam businesses with cheques that have
funding. Falsifying accounts will make the business seem more financially disappearing ink, making it harder to
viable, making it more appealing to banks. It can also be about the outward
image as, by falsifying accounts, businesses can mislead customers into cash cheques for services.
thinking that they are more successful than they actually are.
Cheque Overpayment Fraud is an extension of cheque fraud. The fraudster
False accounting fraud can also be perpetrated writes a cheque in exchange for goods or services that are in excess of the
amount actually owed. Usually, the extra amount will be dressed up as
in other ways. Employees can make inflated money for something like delivery charges. Fraudsters aim for the business to
expenses claims or falsify accounts to cover up reimburse the excess amount before realising that the cheque is fraudulent.
the fact they have stolen money. This means the effects of fraud are two-fold; the business loses out on the
cash for services, while also paying excess cash to the fraudulent party.
What to do if you fall victim to

false accounting?
Report it
should be reported to Action Fraud, either
online; http://www.actionfraud.police.uk/
report_fraud link or by calling 0300 123 2040.
Intellectual Property Theft

Intellectual Property (IP) crime is a generic term used to describe a wide
range of counterfeiting and piracy offences.
Some of the biggest problem areas – trademark counterfeiting and
copyright piracy – are serious IP crimes that defraud consumers, threaten
health and safety, impact significantly on business profits and violate the
rights of trademark and copyright owners.
The counterfeiting of imitation products, such

as digital media and electrical goods, fashion
goods and even food, poses a significant safety
threat to consumers worldwide. Unsuspecting
customers put their health in jeopardy each
time they use counterfeited products such as
alcohol and food products, or when they travel in
automobiles and aircrafts built with counterfeit
parts that are of a substandard quality.
IP crime can also cause considerable financial harm to a business in loss
of revenue, as well as reputational damage due to the association with
poor-quality goods.
An IP Crime Report details the investigations undergone by Trading
Standards Authorities in 2012/13. The report highlights these emerging
trends and threats:
• There has been a 27% rise in the amount of investigations into the
selling of illicit alcohol
For advice on reporting Intellectual Property
• 64% of responding authorities investigated counterfeit and pirated infringements contact the Trading Standards
goods on social media sites, and 69% on websites Service: http://www.tradingstandardswales.
• 90% of incidences involving counterfeit goods investigated by Trading org.uk/contact/index.cfm
Standards involved counterfeit clothing
To protect IP from theft and unauthorised usage, a business must patent The Intellectual Property Office can also offer
its IP assets. Experienced IP lawyers can help discern what can and can’t
be copyrighted and what IP a business may have. advice on IP enforcement:
http://www.ipo.gov.uk/ipenforce-ip.htm.
Mobile Phone Fraud Plastic Card Fraud

Businesses rely on debit cards and credit cards for instant access to their
According to Ofcom, there are currently funds. Some businesses have shared access to these cards, meaning credit
82.7million mobile phone subscriptions in the cards can change hands several times a day, which can cause problems
when it comes to security.
UK with 49% of adults using their mobile phones
for internet access. The fact that mobile phones These cards can give fraudsters access to vital information about
individuals and businesses. No matter how careful its owner is with
are this ubiquitous means they are easy targets selecting pins and privacy features, if a card gets stolen or lost it presents
for fraudsters. a series of worries.
One of the biggest concerns is ‘card not present’ fraud. If the card details
Phone calls from companies offering services for PPI claims and personal fall into the wrong hands, fraudulent transactions can be made over the
injury lawyers have become increasingly common and, while many phone or online without it needing to be present. This can also happen
people find them annoying, these type of messages can also be scams. when a card owner may think they are safe. Cards can be skimmed when
The recipient of a phone call could be asked to call a premium rate phone drawing cash and those details can be used to make transactions.
line and, without realising, could clock up a large phone bill.
These messages are easily dismissed. Recipients can ignore the text or phone
call or simply delete it from their phones, but some mobile phone scams
aren’t as easy to ignore.
Missed call scams are messages from companies purporting to be from
PPI companies. This type of fraud will see a criminal register a missed
call on someone’s phone. Most businesses rely on their mobile phones
for remote contact when colleagues are away from their offices and
fraudsters hope to take advantage of the owner’s curiosity and need
to return a missed call for business. Once returned, the call could cost
hundreds of pounds.
Fraudsters also hope to take advantage of consumers when they have
recently bought a new mobile device. Mobile devices are increasingly
costly and complicated and, with so many businesses relying on mobile
phones and tablet devices for remote working and working from home,
insurance is vital.
Fraudsters will take advantage of this need, calling an individual and
offering a deal on mobile insurance that either doesn’t exist or isn’t fit
for purpose. If insurance is bought, a registered provider should always
be sought.
Skimming Receipt and Expenses Fraud

In this difficult economic climate, the temptation for theft or fraud has
While sometimes it’s easy to see that an ATM never been higher. Unfortunately for many businesses, an incident of
machine has been compromised or tampered internal fraud can have devastating consequences. What hurts the most:
a fraudulent scam from a stranger, or an internal scam from a company’s
with, often the devices are well hidden. Sometimes, own employees? An internal fraud scam is not only a risk associated with
fraudsters will use a well-concealed camera to payroll, but can also have a damaging effect on the company’s reputation.
record pin details when the user types them in. Fraud relating to travel and subsistence is
Skimming can be hard to detect. There’s no real way to know that an committed when employees who claim back
account holder’s details have been compromised until money goes expenses for travel falsely claim more mileage
missing or strange transactions start appearing on statements. When that
happens, the person’s bank must be informed. than they used or make claims for journeys that
weren’t made or for amounts higher than they
actually spent.
This type of fraud can also include forged signatures authorising
payment, or unauthorised amendments to timesheets. Essentially, the
employee is stealing money from the company and possibly from its
clients if the claims are charged back to them.
This type of fraud diminishes all trust the employer has in the employee
caught committing the scam, as well as having harmful repercussions on
their reputation as an employee at future organisations.
Tips to help prevent incidences of Phishing and Pharming

employee fraud: Businesses can also be ‘phished’ or ‘pharmed’ for their bank details. All
• Establish a set of travel and subsistence rules and ensure that they are e-mail address will have spam e-mails sent to them, and some ‘phishing’
communicated to employees – ensuring that the consequences e-mails are designed to look professional, with fraudsters hoping they are
of failing to comply with these rules are clear. convincing enough to draw the vital details out of the person answering
the e-mail.
• Management should conduct checks of claims against approved
work plans, standard mileage for regular destinations and hotel bills
and rail tickets. Pharming is similar to phishing. With pharming,
– Google Maps can be used to work out a rough idea of accurate fraudsters design fake websites that mimic
mileage banks’ official sites in the hope that they are
– Employees can be asked an estimated value before confirming convincing enough for people to enter their
purchase, which can be checked against the claimed value
• Finance teams can be instructed to ensure that correct rates are claimed
online banking information. While the person
and that all supporting documents, such as hotel invoices, are included. entering their bank details may think they are
• A ‘no receipt, no reimbursement’ policy can be enforced. accessing a legitimate banking website, their
• Ad-hoc checks should be carried out by management to verify details details are being stored by fraudsters to then be
on claims and to ensure that finance teams are being rigorous in their
assessments. used to access their bank accounts.
If a business has fallen victim to employee fraud

contact Action Fraud, either online: http://www. Application Fraud
tradingstandardswales.org.uk/contact/index. Though it’s more commonly grouped with identity fraud, application fraud
cfm or by calling 0300 123 2040. is an extension of plastic card fraud. With application fraud, a criminal
will apply for a credit card or bank account in the name of somebody
else. Usually, the fraudster will have prepared for the application by
stealing supporting documents from the victim, which are then used to
substantiate the fraudster’s claim.
Frequently Used Scamming Tools Imitation Websites

The most dominant form of communication over the Internet is through
Scammers will often have one or more tools websites, but unfortunately detecting their legitimacy can prove a
that they will use in order to help them commit challenge. The website design skills of fraudsters are becoming increasingly
sophisticated, and many fraudsters can create and maintain websites with
fraud or theft. These are some of the more the goal of trying to defraud users. Depending on the skill level of the
frequently used means: fraudster, a website can be made to look attractive and legitimate, with the
information so appealing that the user can be easily fooled.
These websites are usually hosted outside the UK and are often only ‘live’
for a few days— but that is enough time to trick people into giving up
Telephone Numbers their credit card details or other personal information.
Take note: +4470 numbers are almost

exclusively used by scammers.
Personal forwarding phone numbers (also called “UK global redirects”)
are easily recognised, and they are a major red flag when it comes to
identifying scams or scammers.
The number is often given in the format +447024013818.
The +44 country code indicates that the number is UK-based,
but don’t be fooled by this little trick.
When given a +4470 number in the course

of an email exchange, it is best to assume
that the phone number is for a scammer
– so it’s best not to call!
Top Tips for Businesses to Avoid Scams

The rapid growth in technology during the past ten years has meant the
ways in which scammers can access money illegitimately has developed
at an alarming rate.
Scammers are clever in their approaches and

will try any means necessary to succeed in
their goal. However, there are a few things that
businesses can do to ensure they don’t fall foul
of such scams. These are our top tips:
• Always take your time making a business decision over the phone.
Legitimate companies won’t pressure you to make a snap decision,
so don’t fall victim to those who ask you for an answer right away.
• Ensure all documents are correctly deleted from the memory when
recycling or disposing of old computers and laptops – you will
be surprised how easily scammers can still access your personal
information by removing the hard drives.
• Obtain a salesperson’s name, business identity, telephone number,
street address, mailing address, and business licence number before
progressing with a business transaction. Although scammers may give
out false information, ensure you verify the accuracy of these items.
• Don’t pay in advance for services. Pay once the service has been
delivered and correctly involving before handing over the cash.
• Take caution when dealing business with companies outside the U.K.
If a problem occurs with a business transaction, it could be much more
difficult to rectify.
• Obtain a physical address rather than simply a post office box and a
telephone number, and call the seller to see if the telephone number
is correct and working.
• Set up Google alerts for “latest scams” and “business crime”
to alert yourself to any new scams reported in the news and alert all
staff of these.
What to do if you get scammed? If bank cards or bank details have been used by fraudsters, the bank
must be informed before they can make a report to the National Fraud
Intelligence Bureau. In these circumstances, the victim may not be
Victims of fraud and scams often wonder where they can turn for help required to do anything unless:
and advice. Police forces across Wales no longer investigate and deal with
fraud themselves. Instead, fraud cases are referred to Action Fraud UK. • The card/account involved is not a UK bank or financial institution
• The bank will not reimburse the victim or they have specifically
Action Fraud UK is a centralised, specialist fraud reporting centre. Run by
requested the victim makes a report
the government agency that helps co-ordinate the fight against fraud in
the UK, the National Fraud Authority, it works with the National Fraud • The victim holds information that may identify the perpetrator
Intelligence Bureau to ensure that fraud reports are dealt with by the right
people in the right place.
The Action Fraud UK website has a wealth of information relating to Reporting Online Scams
all types of fraud and crime, as well as an online fraud reporting service
which is accessible at all times of the day. There is also online support
available while filling in the form with online advisors available. Many websites have their own tools for reporting
fraudulent adverts or e-mails; for example
Specialist fraud advisers are also available
Twitter allows users to report and block users
on 0300 123 2040. The lines are open seven
they believe to be spammers.
days a week.
Phishing e-mails can be reported through the Action Fraud website.
Action Fraud UK deals with all fraud cases. The only time it is advisable
to report fraud to the police is if the crime is underway or if anyone is in
immediate danger. The police will take formal reports of fraud in three
circumstances:
• If the crime is in progress or about to happen: for example, where a
delivery is about to be made or money is at risk
• If the person suspected of committing fraud is known locally and can
be easily identified
• If the victim of the crime is vulnerable. They may not necessarily have
access or be able to use the telephone to report or be able to report it
via the internet so they will require support from the police to assist in
reporting the crime
Top Ten Checklist

1. Always read the small print 7. Physical security
and Terms & Conditions Ensuring that a business’s physical security is comprehensive will
ensure that people in the building are accounted for. If important
– companies might hide away clauses in the T&Cs that people don’t
documents and information have restricted access from within the
even read. These clauses could cost you a lot of money.
building, then that also curtails threats.
2. If you think it’s too good to be true, it probably is 8. Ensure your books are up-to-date
If you are offered a great deal, designer clothing for cheap or some

When tracking invoices, payments and others, it’s vital that tracking
computer software on the cheap, be suspicious. The deal is probably
ledgers and books are regularly updated. This means that if a rogue
too good to be true. Counterfeit goods might be a great deal, but the
invoice comes through, you would be more likely to be able to
quality won’t be as good.
pinpoint it.
3. Don’t reply to e-mails asking for personal data 9. Report suspicious activity
Unsolicited e-mails asking for personal data and information should
If you’ve received a suspicious letter, e-mail or phone call, report it to
never be replied to. Only give personal information over secure
the relevant authorities.
connections, to reputable sites.
4. Be smart with your passwords 10. Be vigilant

A lot of people fall foul to scams and fraud due to not being vigilant
Change them regularly and don’t make them too obvious. Recent
enough. If you are suspicious about a cash machine or an invoice,
data showed that 123456 are the most commonly used passwords.
don’t use it or pay it until you have investigated.
5. Draw up a social media policy

With more and more people being arrested for offensive comments
on Twitter, ensuring best practice amongst employees is vital. A social
media policy will give these people guidance.
6. Encrypt data
Encrypting data won’t stop it from being stolen but it will mean that
the hacker won’t be able to access it.
business troseddau
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Business Scams

business troseddau Insurance Fraud.....................................................................................10

crime busnes False Accounting Fraud..........................................................................12

wales cymru Intellectual Property...............................................................................13

The term ‘fraud’ is broad in definition but, in its

So, what is e-Crime?

Simply maintaining a better understanding

Malware and Ransomware Phishing

Don’t provide personal information that

Be mindful of how employees represent

Fraud First Party Frauds

What to do if you fall victim to first party fraud?

Victims are often unaware that part of their

Due to the fraudster utilising a good credit history

•  “Crash for cash”: Many scammers are taking to staging collisions, by

What to do if you fall victim to a postal scam?

False Accounting Fraud Cheque/Cheque Overpayment Fraud

What to do if you fall victim to

Intellectual Property Theft

The counterfeiting of imitation products, such

Mobile Phone Fraud Plastic Card Fraud

Skimming Receipt and Expenses Fraud

Tips to help prevent incidences of Phishing and Pharming

If a business has fallen victim to employee fraud

Frequently Used Scamming Tools Imitation Websites

Take note: +4470 numbers are almost

When given a +4470 number in the course

Top Tips for Businesses to Avoid Scams

Scammers are clever in their approaches and

Top Ten Checklist

4. Be smart with your passwords 10. Be vigilant

5. Draw up a social media policy

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4. Be smart with your passwords 10. Be vigilant

5. Draw up a social media policy