FeRATINET. FortiClient Pricing and Licensing Change FAQ for Sales and Channel ‘Summary of the pricing/licensing change 1. Simplification - FortiGate nunring FortiOS 6.2 automaticaly receives elometry ftom Fortiont 6.2. Thare is no need or separate telomotryicompiance conse on FortiGate By integrating FortiClonticenses with FortiGate telemetry/complance capabilty into one simple Fabric Agent leense, not only do we reduce complexity for customers with FortiGate HA and mutiple FortiGate instances, but theresa net reduction of icense cost. There willbe three primary SKU's offared for FortiSliont 1 ForthontF bric Agent with FortiSandbox Cloud suibscrotion (new premium SKU with FortiSandbox Clo ‘ortiint Fi bricAgent (equivalent to the current ot CChremab0ok extanson Please se0 tha ond ofthe document for feature comparison. 3, Smaller package - FortiCiant icanses willbe sold in a 25-soat pack. 4 Lleenee schame follows industry standard, soat-basod Fortiliant leonses, and all Iconses include contvalize management via EMS, 5, The folowing free software willbe elminat 1 Free full-featured Forticliont * FortiClient Configurator - Ths standalone tool is no longor raquited as itis now embedded in EMS. 6. A free FortCliont VPN agent with liited functions is stil avalable as a free download at Forticlent.com. Refer to Forti sumentation for detalls ‘Customer existing contract Download EMS 6.2 to perform one-time 1, Customer buys the new Fortient 6.2 Upgrade and it wil incluce 600 FortClont SKU (20 packs) 1. EMS .6.0 wih 500 FortClient licenses Security Fabric Agent 6.0, 500 telemetry/complance Iconses {no neod forthe telomety feense) ee a ‘Agent plus FortSandbox Cloud Download EMS 6.2 to perform one-time 1, EMS 6.0 with 600 FortCliont Upgrade and twill inclide $00 FortClent Security Fabre Agent 6.2. Customer gains telemetry with FortiGate FortiOS 6.2. 500 telemetry lcenses and Customers with only telemetry icenses Use Free Fortiliont without EMS {and no EMS) registored on ther FortiCare accounts will see Fortilient Fabric Agent 6.2 licenses added to their FortiCare account by May 15, 2019, ‘This a one-time good wil gesture to ease ths transiton for customers that only have Fortin tlametry/complance and! wish to Upgrades to FortOs 6.2,FAQ | Fortinet Clont Pricing and Licensing Change FAQ Sales and Channel Frequently Asked Questions 1, What are the cltforeneas batwoen Fortiliont vB.0 and 6.2 liconses? "= A: We are changing the way we license the software. In v6.2, FortiSliont is no longor free and customers nood to pay for tho Forticlient subscription. Centralized Enterprise Management ‘System {EMS) & support are included in the package. This is consistant with al the mainstream Enclpoint protection ‘solutions. We ne longer offer free, fuloatured Fortiliont. We also do not require @ separate license on FortiGate in orcer for it to receive FortiCtent telemetry. When it comes to applying licenses on EMS, the process remains the same. For example: A customer can buy FortiSlient Security Fabric Agont licensas and apply them to the EMS. Aftor deployment, FortiCient agents will tien need to connect to EMS to become activated, 2, We have customers that are running un-managed (ree) FortiGiant and uso endpoint talematry/compliance license on their FortiGate for endpoint telemetry, What do they need to do ‘when upgrading their FortiGate to FortiOs 6.27 ' A: Starting with Forticliont 6.2, we no longer ofr foe standalone Forticliont, and FortiOS 6.2 does not require a telemetry license to receive endpoint telemetry from Fortier, However, to faciltate the tranction for existing customers that have paid for telametry licenses prior to May 1, 2019, we are offering one-time upgrade. (Customers with FortiGate telemetry/compliance-onl lcenses registered on thelr ForlGare accounts as of May 1, 2019 will receive ForitCliont Fabric Agent 6.2 fcenses with the same umber of endpoints and expiry dato Only one contract per account will be granted for fee, Ifa ‘customer has multiple telemetry license contracts, the one with the highest numbor of seats and! expiry dato will bo sod, ‘The Forticliont Fabric Agent 6.2 Ieense wil be automatically ‘added to eligible accounts by May 18, 2019, Customers are ‘exacted to purchase Fortiliant Fabric Agent 6.2 licenses after thoir eurant ones excite 3, My customer is running FortiGate HA and has two sels of 1,000, seats of FortClent telemetry! complance licenses and no EMS conse, The license was purchased in January 2019 and expres ‘on January 2070. Do they quali for tha free upgrade promotion? How many FortiClient Security Fabric Agent 6.2 licenses will they receive? they need to do when ungrading their FortiGate to Forti0s 6,27 FeIRTINET. ' A: The customer will ecoive 1,000 seats of FortiCliant ‘Security FabricAgent 6.2 with EMS and this will expire on January 2020. 4, My customer is running FortiGate with FortiOS 6.0 and has ro immociate plan to upgrade. They are planning to purchase Forticlient 6.0 telometry/ compliance licenses but no EMS in May 2019, Do they qualify forthe promotion? ‘A: Customers buying FortiGate tolemety Hleonsos aftor May! 2019 should be advised to plan ther leense terms as after ‘Upgrading to ForiOS6,? ther telemetry icenses wil no longer bbe valid, andl they will need to buy Fortiient Security Fabric ‘Agent licenses. There are no exceptions. This customer is not ‘igo for this promotion. \We acvise customers to purchase both Fortiiient EMS 6.0 ‘and telometry/comalianca 6.0. This way, whan they upgrade to FortiOS 6.2, we can upgrade their FortClient EMS 6.0 licenses 106.2 leenses, ‘5, My customer is running three FortiGate fewalls, on for each branch location. Thor are throe existing contacts for FortiSliont telemetry {S68 below). Do they quality for the ‘ree upgrade? Location 1 - Sx Fortitient telemetry’ compliance license Location 2 - 2x FortiGtient telemetry’ compliance license Location 2- 2x ForiGlent telemetry/ compliance keense ‘A: Because your customer has 3 telemetry contracts, we wll convert the one with the highest number. As a resut, your customer wil recaive 500 soats of Fortiliont Fabric Agent 6.2 addled to thelr FortiCare account. The license is there for them when they are ready to ungrade to ForllOS 6,2, They ca continue to use FortiO S 6.0 today without any changes. When, ‘thay are ready to upgrade to FortiOS 6.2 they will have all the necessary icanses, and simply use EMS to deploy FortiSient Fabric Agent 6.2 to send endooint telemety to FortiGate, 6, Both FortiOfenVEMS 6,2 and FortiOlenV/EMS 6.0 are on the price Fst. When should | quote ForiOllent 6.2 and when should | quote EMS 6.07 ‘A: Before you quote FortClent, please confirm with your ‘customers onthe version of FortiOS they are currently running anc itthare are ary near-term upgrace plan to upgracte thoi FortiOS, Ifthe customer is running FortOS 5.6 oF 6.0, quote Forticient EMS 6.0 portion of the price book. i the customer wants endpoint telemetry/compliance, they wil stil need the compliance lcensa for FortiGate,FAQ | Fortinet Clont Pricing and Licensing Change FAQ Sales and Channel IFit anew customer ori the customer has FortI0S 6.2, then ‘quate the Forticlient 6.2 Portion ofthe price book. 7. My customers bought Fortlient 6.2 lenses? Do they stil need to pay for EMS? = A: EMS comes with Fortilient v6.2 license, so customers do not have to pay for EMS. However, customers do need to deploy EMS. Because FortiCliont v8.2 doas nat support standalone mode, the agent needs to connect to EMS to activate its configured features, Once your customers: purchase FortiCliont v8.2 lieanses, they then neadd to register iton FortiGare, After registration on FortiCare, thay can Con to their EMS and enter FortiGare account details. The FortiClen¥EMS license will be automatically pushed to EMS. via the FortiGuard connection. 8. FortiGate used to come with 10 endpoint telemety/complance llconses, Will that change with FortOS 6,2 and the new Forticiont Icances? "= A: Correct, The 10-andpoint compliance license are eliminated in FortiOS 6.2. Ths is because starting with FortiOS 6.2, FortiGate running ForvOS 6.2 automaticaly receives telemetry ‘rom FortClent Seourty Fabric Agent 6.2. There is no need {or soparate tolemetry/complance licenses on FortiGate. This simplfis tho Ieansing processes for customers running FortiGate HA, and customers with multiple FortiGate instances. 8. Do we need FortiClient telemetry lioense on FortiGate for, Fabric Agonts? "= A: Dopands on the version of FortiOS your customars are runing, f your customars are running Forti0S 5.6 and 6. thoy will stil noed the tolometry icanso, and you can ordor it ftom the price book inthe section markod as FortiClion 6.0. Hf your customers are running FortiOS 6.2 and pairod it wth FortiChont 6.2 thon your customers no longer naad a soparate telomety Icense on Fortiats. 40. My customer is currently running FortiStent EMS 6.0 with '500 FortiCllent icenses expiring on January 1, 2021. How can they upgrade? "= A: A.customer running Feansed FortiStent with EMS v6.0 can upgrade their EMS to 6.2 and the fosnse will be retained after upgrade, Simply visit FortiCare.com and download & execute the new build (note: before ungrading please review the release, rote on upgrade instruction andl known issues} However, sineo the contract's with varsion 6.0, thoy may not oe ale to make changes fo the ald license contract inclucing ityeu changes after upgrade then contact CS/TAC for assstance). Aer the v6.0 contract expires on 202", the customer wil need to ardor 6.2 foorses, FEIRTINET, Inthis examplo, your customor has EMS 6.0 with 600 managodt FortiGlent loanses. When the EMS is upgraded to 6.2 the EMS will 00 a ono-tima in-product conversion of icense so tho upgradad EMS wil ave 800 FortiClont Security Fabric Agent Icenses. If this customer is also running FortiGata with Forti 6.2, tho FabricAgent will commuricate with FortiGate ard send telemetry, 11. [ave a customer that has purchased 500 telemetry licenses Which they associated to their primary FortiGate in a HA pal. Ii the primary goes down, my understanding is that they would need an adcitional 500 on their slave FortiGate. Moving to 6.2, will they need 1000/500 telemetry icenses? In FortiO 6.2 usors do not noed telemetry liconsas eo they will not need to add sapavate telemetry iesnses for thei FortiGate HA cluster, 12. Will there be a free FortiGient 6.2 download? 1 A:No. Starting with version 6.2 we no longer offer free full featured version of Forticlient, However, we still offer a free FortiGiont VPN agent with limited {unctionalities. 13, Will we continue FortiCient Configurator tool in 6.27 1 A:No. Starting at version 6.2, we will ciscontinus the free configurator tool. All customers of ForliCliont 6.2 will set up EMS and use the EMS to configure instalation package. 14. Do we have a plan for a rebranding tool for Forticient 6.2 IF yes, when do we plan on having that released? 1 A: Fortitient v6.2 does nat have rebranding support, tis planned for 6.4 release. 18, Will we offer a free VPN client? [A: Yos, there wil be a version of free VPN client, However, wwe highly encourage customer to license FortiCliont 6.2, Customers will be more satisfied with contralzed management. Thay can also lavarage Fabris Agent to gain andpointvisbilty along side of VPN, 16. Is FortiClant 6.2 backward compatible with the older versions of FortiOS? A: Yes, FortiClent 6.2 will work with the older versions of FoxiOS, however, some functionality may be bmited, (For example, ForiOS 6.0 Security profle/endpoint compliance may not work properly with Fortiiient 6.2.) 17, The customer has FortiGate running Forti0 v8.0 with telemetry licenses ard EMS 6.0, Can they upgrade FortiGient to v6.2 ane stay on ForiOS 6.07 WI tre FortiGate still recelve telemetry data from endeaints runring FortiGient 6.27FAQ | Fortinet Clont Pricing and Licensing Change FAQ Sales and Channel "A: Yos, FortiSliont 6.2 can send tolamaty data to FortiOs 6.0 {as fang as the FortiGate has a valid ForiGlant telemetry liconso, ‘Complance onforcamentfoatura is nat fuly supported when paring FortiCiont 6.2 with ForiOS 6.0, 18, My customer currently have EMS 60 with 800 cent Icenses that are expiring soon. They plan to upgrade to 6.2 so wil bo purchasing FortiCiont vB.2 Fcene, How do | apply the naw leense on my EMS? 1 A: Once your customer has upgraded to EMS 6.2, they can "2 new FortiSiont 6.2 license on Fortiare by selecting 1pgrada" opton. This wil ancal the old v6.0 EMS license. ‘and apply the new 6,2 Foense to the current EMS, [i eesratoncade > IE sensation contrsten Registration Confirmation 19, A customer curently has FortiGate running FortiOS v6.0 without the telemetry icenses but has EMS 6.0 license. Can they upgrad to FortiGlionvVEMS v6.2 and send tolematry to Forli0S 6.0 without a telemetry license? 1 A: No. fusing FortiGate with FortOS 6:0 than a telometty leon 's ruled on FortiGate for ForiClent to send telomety data owaver, i the customer also upgrades to FortiOS 6.2 than yes, ‘hair FortiGate wil start to racelve endpoint tolemary toons. 20, A customer has FortiGate running FortiO v6.0 and no EMS. “They want to add telemetry data into Securty Fabric and also want to.be able to manage the Forint. What should they do? '= As I customors are running FortiOS 6.0, thay should ordor the pair of icenses from the price st under FortiClent 6.0 andi tolometyycompiance licanse 6.0, 2 ‘A.customar has FortiGlint 6.0 loanse for 500 endpoints which ‘are not expiring for another two years. They upgraded EMS ftom 6.0 to 6.2 and the original icense was retained but now customer wants to ada licanse for 100 mare endpoints. How can they do that? SRTINET. 22. Can my customer upgrade EMS 6.0 to Fortilient 6.2 with FortiSandbox Cloud? 1 A: You can contact CS by December 1, 2019 to convert FotiSiant v6.0 to v6.2 Feaneo and thos uy and apply tho FortiSandbox Cloud add-on licen 23, What versian of Fortin should my customer use with their FortiGate? ' A: Dopends on the version of ForiOS your customers are running. Please use this compatibity matrix a EMS Versions FOS SKU (element renure FCT FA + Sanctox Cloud: FC-15- Ews01-298-02.00 FCT FA SKU: FC-16-EMS01-297-02- oD FCT Sandbox Cou: FO-1EMSO! 208-0200 FCT Cromabok: FC-1-EMSOI-402- 2.00 {80° YPN-Onk)_Noieconmendd VPN con ony ES BKU, FOS EMSD'-158-02.00 ES or Che: FOT-15-EMSO2-158- 200 60 aimed FOS SKU fobmety: Fo-IO-C11O- ae 1181-02-00 comelirce — -CTFA Sno Cou F- Feoseee —wsor-2000200 Iaynotwonk — FOTFASK: FOS-EMSOT-207-02-00 ‘Property. FCT Sandbox Cloud: FO-16-EMSO1 208.02-00 FOT Ororbook:FO5-EMS01-409- co a0 FOS SKU lot FOTSO-C100- 191-0200 9S SKU; FO1-15-501-158-02.00 9 or Cho: FO1-15-EMS02-158- 2.00 ss eo FOS SKU telomenF1-1-61100- 1-02.00 EMS SKU: FC1-15-EMS01-188-02-00 EMS fot Chrome: FC‘-18-EMS02-158- 2.00 wonfertinetcom