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Quiz For Grade 12

The document is a quiz for grade 12 on computer systems servicing that contains 10 multiple choice questions testing knowledge on topics like computer maintenance, troubleshooting techniques, backups, and diagnosing network connection problems. It asks students to identify correct answers related to cleaning browsers, benefits of maintenance, troubleshooting strategies, definitions of backups, virus removal methods, effects of regular cleaning, guidelines for troubleshooting, impacts of maintenance on computer performance, meaning of devices shown as "Other" and steps to troubleshoot network connections.

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1K views2 pages

Quiz For Grade 12

The document is a quiz for grade 12 on computer systems servicing that contains 10 multiple choice questions testing knowledge on topics like computer maintenance, troubleshooting techniques, backups, and diagnosing network connection problems. It asks students to identify correct answers related to cleaning browsers, benefits of maintenance, troubleshooting strategies, definitions of backups, virus removal methods, effects of regular cleaning, guidelines for troubleshooting, impacts of maintenance on computer performance, meaning of devices shown as "Other" and steps to troubleshoot network connections.

Uploaded by

hopemosquera
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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QUIZ FOR GRADE 12 – COMPUTER SYSTEMS SERVICING

Name: ________________________________Section: _____________________Date: ________

I. Encircle the correct answer

1. The following are ways to maintain your computer EXCEPT FOR


a. Clean Browsers b. search and delete spyware and viruses from the device
b. Uninstall programs that are no longer used c. install more programs

2. Which of the following are the benefits of conducting maintenance?


a. Increased data protection b. Extended device life c. reduced repair cost
d. all of the above

3. The following are the techniques and strategies that you may perform when you are trying to
solve hardware issues EXCEPT FOR:
a. Trial and error b. check cable issues c. Run Cleaner d. Document computer
issues

4. ____________________ is the copy of data on a computer or hard drive that is saved to an


external media such as a DVD, CD, or flash drive. In an organization, it is routinely done—may
it be daily, weekly, or on a monthly basis. This is to ensure that the organization’s data are
protected and are readily available.
a. Defragmentation b. Preventive Maintenance c. Back-up d. Emptying the recycle bin

5. The two methods to elimiate a virus is through (1) removing the virus and (2) quarantine.
a. True b. false
6. Regular cleaning of components makes the computer at risk to overheating.
a. True b. false
7. Troubleshooting is not honed over time. Every time an issue is resolved, this should follow
guidelines on textbooks and manuals strictly. Through troubleshooting experience, one should
know the steps needed to resolve an issue quickly.
a. True b. false
8. A properly maintained computer gives higher speeds, may it be via RAM or on the Internet,
regardless of hardware set-up and configurations.
a. True b. false
9. What does it mean If the network adapter is read as an “Other device”
a. download the network adapter drivers from thecomputer manufacturer or the
network card manufacturer.
b. removing the network adapter and any otherconflict devices from Device Manager and
then reboot the computer.
c. means that the network card was not properly installed in thecomputer.
d. None of the above
10. How do you troubleshoot a network connection problem
a. Make sure that all cables are properly connected.
b. check the connection settings if it has been changed.
c. From the notification area, right click the network icon to open Troubleshoot Problems.
d. All of the above

II. Give what is asked

1-10 Name the 10 ways to diagnose a computer system problem.

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