FAQs - Infosys Online Test
FAQs - Infosys Online Test
FAQs - Infosys Online Test
7. I am unable to start the test because the webcam is not getting detected. What do I do?
Please check is the webcam is in working condition and is not in use by any other application other than
the browser. You can check the working of your webcam here https://webcamtests.com/. Please ensure
the permissions for webcam in the browser settings are enabled. You may also check whether pop-up is
allowed in Chrome. Also, clear browser cache in Chrome and access the browser in incognito mode.
9. My face is not being detected by the webcam when I start the test. What do I do?
Please ensure the lighting in the room is adequate and that you are not sitting in a dark setting. The
source of light should be behind you or above you so that your face is clearly visible. Please ensure you
are not facing bright light or sitting against bright light. You may also want to check if your webcam is
functioning properly. You can verify webcam’s face detection by looking at the video window at the
bottom of your screen.
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11. Can I see the next question before submitting the answer for the question on the screen?
No, you cannot switch between questions. Only when you ‘Submit’ an answer for the question that has
been presented, you will be able to view the next question. Also, once you have moved on, you cannot go
back and view previous questions and answers.
16. If I complete a section faster, will I get more time to complete the next section?
No. If you finish a section early, time saved will not be carried forward to subsequent sections.
17. Will the timer of the section freeze in case of system related issues or Internet disruption?
No. The timer will continue to run till you finish the test. In case of any interruption, when you resume the
test, you will have to complete the section in the remaining time. If time for the section elapses, then you
will be taken to the next section automatically and the remaining time will be indicated.
19. My browser hung and became unresponsive during the test. What do I do?
Please close the browser and ensure there is no processing in progress on the system. Relaunch the
browser and login again.
20. An image needed for the question is not appearing on the screen. What can I do to resolve this?
You may please refresh the browser and continue.
21. It is taking a long time for my answer to get submitted. What do I do?
Please verify your Internet connection, refresh the page, and login again to continue the test.
22. My test has become unresponsive and I am unable to interact with the browser. What do I do?
Please verify your Internet connection, refresh the page, and login again to continue the test.
26. Do I close the browser after I complete and submit the test?
Yes, please close the browser once you complete the test.
27. Are there any mandatory requirements that I need to take care of to avoid violating the rules?
You are advised not to leave your machine for the entire duration of the test. Please ensure that you have
gone through the ‘Guidelines – Infosys Online Test’ shared with you on your registered e-mail address.
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