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    Store DJ Extended Warranty: What Is Covered?

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    daniel
    This extended warranty covers repairs for electrical, electronic, and mechanical faults of covered items for 2 years from the date the original manufacturer's warranty expires. It covers the cost of repairs, and if a repair is not possible, replacement with an equivalent item or a store credit. Faults from normal wear and tear, accidental damage, third party repairs, or shipping are not covered. To make a claim, customers should first try basic troubleshooting and then contact the store to submit a warranty claim.

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    Store DJ Extended Warranty: What Is Covered?

    Uploaded by

    daniel
    121 views1 page
    This extended warranty covers repairs for electrical, electronic, and mechanical faults of covered items for 2 years from the date the original manufacturer's warranty expires. It covers the cost of repairs, and if a repair is not possible, replacement with an equivalent item or a store credit. Faults from normal wear and tear, accidental damage, third party repairs, or shipping are not covered. To make a claim, customers should first try basic troubleshooting and then contact the store to submit a warranty claim.

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    Store_DJ_Extended_Warranty_Info

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    This extended warranty covers repairs for electrical, electronic, and mechanical faults of covered items for 2 years from the date the original manufacturer's warranty expires. It covers the cost of repairs, and if a repair is not possible, replacement with an equivalent item or a store credit. Faults from normal wear and tear, accidental damage, third party repairs, or shipping are not covered. To make a claim, customers should first try basic troubleshooting and then contact the store to submit a warranty claim.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    121 views1 page

    Store DJ Extended Warranty: What Is Covered?

    Uploaded by

    daniel
    This extended warranty covers repairs for electrical, electronic, and mechanical faults of covered items for 2 years from the date the original manufacturer's warranty expires. It covers the cost of repairs, and if a repair is not possible, replacement with an equivalent item or a store credit. Faults from normal wear and tear, accidental damage, third party repairs, or shipping are not covered. To make a claim, customers should first try basic troubleshooting and then contact the store to submit a warranty claim.

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    of 1

    Store DJ

    Extended Warranty

    WHAT IS COVERED?

    • Length of cover • What if my warranted item cannot be repaired? • What if the same component fails 3 or more times?
    The term of your Extended Warranty is 2 years If we cannot repair your warranted item, we will If the same component fails 3 or more times during
    (24 months). The Extended Warranty will come into replace your original item with it’s nearest equivalent the extended warranty period, we will replace the
    effect once the original manufacturers’ warranty (when it was new), taking into account features, item.
    expires, usually 1 year (12 months) from the original quality and specifications of the original item, as
    date of purchase. well as availability of the technology. • Freight
    Where a warranted item requires servicing, we
    • When can I purchase this plan? If we cannot repair or offer a suitable replacement, will cover the return freight to the customer. It is
    The Extended Warranty can be purchased from we may offer a store credit or cash settlement. The your responsibility to get it into our store /
    Store DJ within one month of the original purchase decision to repair, replace, offer a store credit or authorised repairer for servicing.
    date. cash settlement is always at Store DJ’s discretion.
    • Am I covered outside of Australia?
    • Protection If a warranted item is replaced, a store credit is The warranted item is covered in Australia only.
    The faults covered by Store DJ are limited to the offered or a cash settlement is made, then this
    electrical, electronic, and mechanical faults Extended Warranty will be voided when settlement
    protected under the product’s manufacturer’s occurs.
    warranty. Under this Extended Warranty we will
    protect you for the repair of these faults for the If a warranted item is replaced, a store credit is
    duration of the Extended Warranty period, or until offered or a cash settlement is made then the faulty
    the warranted item is replaced with a new item. item will become our property.

    WHAT IS NOT COVERED AVAILABILITY OF SERVICE

    To avoid doubt, your Extended Warranty does not 9) Costs associated with routine maintenance and We always try to complete repairs in the shortest amount
    protect against the following: servicing such as cleaning, adjustments, lubrication, of time possible, however we are not responsible for
    alignments, reprogramming or upgrades. delays caused by factors beyond our control such as
    1) Faults payable by the manufacturer during the 10) Screen burn or finger prints (applicable to Laptop manufacturer delays in supplying parts.
    manufacturer’s warranty period. Computers, All-In-One Desktop Computers, and
    2) Except where previously mentioned in these Computer Monitors).
    terms and conditions, costs associated with freight, 11) Damage to, or caused by Software. This includes
    transportation or delivery for warranted items. damage caused by unlicenced, illegal or ‘cracked’
    3) Service fees where the fault is not covered software.
    under the Extended Warranty or where no fault is 12) Consequential loss or damage of any kind.
    CLAIMS PROCEDURE
    found. 13) Consumables such as: user replaceable batteries,
    4) Costs associated with installation, dismantling, or lamps, user replaceable elements, replacement
    re-installation of the warranted item. styli, crossfaders, channel faders, slipmats, Conduct a basic check of the item, e.g. Is it plugged in?
    5) Costs associated with any damage that occurs replacement headphone cables etc. Does it require new batteries? Does it require a software
    during transportation, installation, dismantling or 14) Accessories such as cords and cables. and/or firmware update? It is also a good idea to consult
    re-installation of the warranted item. 15) Any fault that would not have been covered by the your manufacturer’s instruction booklet.
    6) Cosmetic or physical damage. original manufacturer’s warranty.
    7) Accidental or malicious damage, misuse, 16) Repairs that have been organised without following If the problem still persists, please call 1300 858 394 to
    negligence or faults caused by failing to provide the claims procedure listed in this document. submit an extended warranty claim. We will advise what
    routine maintenance. 17) Repairs carried out by repair agents that are not to do from there.
    8) Faults that have resulted from wear and tear, authorised by us, the manufacturer or distributor.
    including rust, corrosion or mould. 18) Any single claim amount which exceeds the original
    purchase price of the warranted item.

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