Bharat Sanchar Nigam Limited

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Bharat Sanchar Nigam Limited

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BSNL

Type State-owned

Industry Telecommunications

Founded 19th century, incorporated 2000

Bharat Sanchar Bhawan, Harish Chandra


Headquarters
Mathur Lane, Janpath, New Delhi

Kuldeep Goyal
Key people
(Chairman) & (MD)

Wireless
Telephone
Products
Internet
Television

Revenue ▼ US$ 7.03 billion (2009)[1]

Owner(s) The Government of India

Employees 357,000 – March 31, 2009[2]

Website Bsnl.co.in
BSNL Mobile

Prepaid Mobile

BSNL Broadband

Bharat Sanchar Nigam Limited (known as BSNL, India Communications Corporation


Limited) is a state-owned telecommunication company in India. BSNL is the sixth largest
cellular service provider, with over 57.22 million customers as of December 2009 and the
largest land line telephone provider in India. Its headquarters are at Bharat Sanchar Bhawan,
Harish Chandra Mathur Lane, Janpath, New Delhi. It has the status of Mini Ratna, a status
assigned to reputed public sector companies in India.

BSNL is India's oldest and largest Communication Service Provider (CSP).[citation needed]
Currently has a customer base of 90 million as of June 2008.[3] It has footprints throughout
India except for the metropolitan cities of Mumbai and New Delhi which are managed by
MTNL. As on March 31, 2008 BSNL commanded a customer base of 31.55 million Wireline,
4.58 million CDMA-WLL and 54.21 million GSM Mobile subscribers. BSNL's earnings for
the Financial Year ending March 31, 2009 stood at INR 397.15b (US$7.03 billion) with net
profit of INR 78.06b (US$ 1.90 billion). BSNL has an estimated market value of $ 100
Billion. The company is planning an IPO with in 6 months to offload 10% to public in the Rs
300-400 range valuing the company at over $100 billion.

Contents
[hide]

 1 Services
 2 Administrative units
 3 Present and future
 4 Challenges
 5 See also
 6 References
 7 External links

[edit] Services
BSNL provides almost every telecom service in India. Following are the main telecom
services provided by BSNL:

 Universal Telecom Services : Fixed wireline services & Wireless in Local loop
(WLL) using CDMA Technology called bfone and Tarang respectively. As of
December 31, 2007, BSNL has 81% marketshare of fixed lines.
 Cellular Mobile Telephone Services: BSNL is major provider of Cellular Mobile
Telephone services using GSM platform under the brand name BSNL Mobile[4]. As of
Sep 30, 2009 BSNL has 12.45% share of mobile telephony in the country[5].

 Internet: BSNL provides internet services through dial-up connection (Sancharnet) as


Prepaid, (NetOne) as Postpaid and ADSL broadband (BSNL Broadband). BSNL has
around 50% market share in broadband in India. BSNL has planned aggressive rollout
in broadband for current financial year.

 Intelligent Network (IN): BSNL provides IN services like televoting, toll free
calling, premium calling etc.

 3G:BSNL offers the '3G' or the'3rd Generation' services which includes facilities like
video calling etc.

 IPTV:BSNL also offers the 'Internet Protocol Television' facility which enables us to
watch television through internet.

 FTTH:Fibre To The Home facility that offers a higher bandwidth for data
transfer.This idea was proposed on post-December 2009.

[edit] Administrative units


This section may require cleanup to meet Wikipedia's quality standards. Please
improve this section if you can. (January 2010)

BSNL is divided into a number of administrative units, termed as telecom circles, metro
districts, project circles and specialized units, as mentioned below:

Maintenance Regions Jharkhand Telecom Circle Eastern Telecom Maintenance Region


Karnataka Telecom Circle Telecom Circles Metro Districts Chennai +91 9445233233
Andaman & Nicobar Telecom Circle Calcutta Andhra Pradesh Telecom Circle Chennai
Assam Telecom Circle

Project Circles Bihar Telecom Circle Eastern Telecom Project Circle Chhattisgarh Telecom
Circle Western Telecom Project Circle Gujarat Telecom Circle Northern Telecom Project
Circle Haryana Telecom Circle Southern Telecom Project Circle Himachal Pradesh Telecom
Circle IT Project Circle, Pune Jammu & Kashmir Telecom Circle

Maintenance Regions Jharkhand Telecom Circle Eastern Telecom Maintenance Region


Karnataka Telecom Circle Western Telecom Maintenance Region Kerala Telecom Circle
Northern Telecom Maintenance Region Madhya Pradesh Telecom Circle Southern Telecom
Maintenance Region Maharashtra Telecom Circle Specialized Telecom Units North East-I
Telecom Circle Data Networks North East-II Telecom Circle National Centre For Electronic
Switching Orissa Telecom Circle Technical & Development Circle Punjab Telecom Circle
Quality Assurance Rajasthan Telecom Circle
Production Units Telecom Factory, Mumbai Telecom Factory, Jabalpur Telecom Factory,
Richhai Telecom Factory, Kolkata

Other Units Training Institutions Telecom Stores Advanced Level Telecom Training Centre
North East Task Force Bharat Ratna Bhim Rao Ambedkar Institute Of Telecom Training
Telecom Electrical Wing National Academy of Telecom Finance and Management Telecom
Civil Wing Regional Telecom Training Centres Circle Telecom Training Centres District
Telecom Training Centres

[edit] Present and future


BSNL (then known as Department of Telecom) had been a near monopoly during the
socialist period of the Indian economy. During this period, BSNL was the only telecom
service provider in the country (MTNL was present only in Mumbai and New Delhi). During
this period BSNL operated as a typical state-run organization, inefficient, slow, bureaucratic,
and heavily uinionised. As a result subscribers had to wait for as long as five years to get a
telephone connection.The corporation tasted competition for the first time after the
liberalisation of Indian economy in 1991. Faced with stiff competition from the private
telecom service providers, BSNL has subsequently tried to increase efficiencies itself. DoT
veterans, however, put the onus for the sorry state of affairs on the Government policies,
where in all state-owned service providers were required to function as mediums for
achieving egalitarian growth across all segments of the society. The corporation (then DoT),
however, failed miserably to achieve this and India languished among the most poorly
connected countries in the world. BSNL was born in 2000 after the corporatisation of DoT.
The efficiency of the company has since improved. However, the performance level is
nowhere near the private players. The corporation remains heavily unionised and is
comparatively slow in decision making and implementation. Though it offers services at
lowest tariffs, the private players continue to notch up better numbers in all areas, years after
year. BSNL has been providing connections in both urban and rural areas. Pre-activated
Mobile connections are available at many places across India. BSNL has also unveiled cost-
effective broadband internet access plans (DataOne) targeted at homes and small businesses.
At present BSNL enjoy's around 60% of market share of ISP services.[6]

Year of Broadband 2007

2007 has been declared as "Year of Broadband" in India and BSNL is in the process of
providing 5 million Broadband connectivity by the end of 2007. BSNL has upgraded existing
Dataone (Broadband) connections for a speed of up to 2 Mbit/s without any extra cost. This 2
Mbit/s broadband service is being provided by BSNL at a cost of just US$ 11.7 per month (as
of 21/07/2008 and at a limit of 2.5GB monthly limit with 0200-0800 hrs as no charge period).
Further, BSNL is rolling out new broadband services such as triple play.
BSNL is planning to increase its customer base to 108 million customers by 2010. With the
frantic activity in the communication sector in India, the target appears achievable.
BSNL is a pioneer of rural telephony in India. BSNL has recently bagged 80% of US$ 580 m
(INR 2,500 crores) Rural Telephony project of Government of India.[7]
On the 20th of March, 2009, BSNL advertised the launch of BlackBerry services across its
Telecom circles in India. The corporation has also launched 3G services in select cities across
the country. Presently, BSNL and MTNL are the only players to provide 3G services, as the
Government is still in the process of auctioning the 3G spectrum to private players.

BSNL has also launched a Entertainment Portal called BSNL Hungama Portal from where
subscribers could download contents like music, music videos for free and also download or
play various games online. Only Tamil,Kannada,Telugu & Hindi are provided at present.
Hopes are there that the database could be expanded. BSNL charges a fixed monthly
subscription fee for this function.

[edit] Challenges
During the financial year 2006-2007 (from April 1, 2006 to March 31, 2007) BSNL has
added 9.6 million new customers in various telephone services taking its customer base to
64.8 million. BSNL's nearest competitor Bharti Airtel is standing at a customer base of 39
million. However, despite impressive growth shown by BSNL in recent times, the Fixed line
customer base of BSNL is declining. In order to woo back its fixed-line customers BSNL has
brought down long distance calling rate under OneIndia plan, however, the success of the
scheme is not known. However, BSNL faces bleak fiscal 2006-2007 as users flee, which has
been acBSNL.[8]

Presently there is an intense competition in Indian Telecom sector and various Telcos are
rolling out attractive schemes and are providing good customer services.

Access Deficit Charges (ADC, a levy being paid by the private operators to BSNL for
provide service in non-lucrative areas especially rural areas) has been slashed by 37% by
TRAI, w.e.f. April 1, 2007.[9] The reduction in ADC may hit the bottomlines of BSNL.

BSNL launched 3G services in 11 cities of country in 2nd march 2009.MTNL which operates
in Mumbai and Delhi first launched 3G services in these cities.[10]

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