Ecom CRM Evaluation
Ecom CRM Evaluation
LTD
Company Address: 506, Sej Plaza, Malad, Marve Road, Malad West
City: Mumbai State: MH Zip: 400064
Representative Name: Yazdan Irani Contact Number: 97736 97966
Email: [email protected]
SL No Critical Requirements
1 No. of years of experience ( B2C implementation )
2 Customers mix - B2B & B2C (if applicable)
3 Mix of Indian and International customers (where applicable)
4 Tech stack - Proprietary or Licensed
5 Size of the Developer team
6 Average years of experience - Developer team
7 No. of Active Customers (Tie-up with Active customers for the last 3 years)
8 Total No. of Customers (Since Inception)
9 Mix of Retainer v/s Project based clients (%) from Active base
10 5 Active Customers contact details
11 Ownership info
12 Turn Over (last 3 years)
Vendor Information
SL No
13 1
Yes 2
Yes 3
Open source 4
80+ 5
3-7 years 6
20 7
100+ 8
Retainer 60% and Project 40% 9
Surely will be Provided 10
Pvt. Ltd Co. 11
A.Y 2018-19 - 90,976,175.A.Y 2019-20 - 9,96,65,425 , A.Y 2020-21 -
12
12,67,51,337 (Projected)
We have certified Engineers and follow the necessary security protocols 13
Will be provided 14
Magento 2.4 CE with Hosting on AWS (or any other cloud platform) 15
Digital Agency of the Year 2016, Clutch - Top Ecommerce Developer 2018
16
(India)
VENDOR INFORMATION SHEET
Vendor Information
Critical Requirements
No. of years of experience ( B2C implementation ) 4
Customers mix - B2B & B2C (if applicable) Yes we have both
Mix of Indian and International customers (where applicable) Yes, we have both
Tech stack - Proprietary or Licensed Proprietary
Size of the Developer team
Average years of experience - Developer team
No. of Active Customers (Tie-up with Active customers for the last 3 years)
Total No. of Customers (Since Inception)
Mix of Retainer v/s Project based clients (%) from Active base
5 Active Customers contact details
Ownership info
Turn Over (last 3 years)
Customer Flow
Order Management System
Omnichannel
Omnichannel
NPS
Store locator
Catalogue Management
Dynamic Pages
Static Pages
CMS
Integrations
Reports
AMBAB
Compare page for products in Product page and Category page OOTB
File Manager / Data storage - Store and access product images,
videos.,etc OOTB
Auto sharing of product status or all uploaded product list on
weekly basis. OOTB
Bulk upload of offer details on PDP (SKU Level & Sub-
Category Level) OOTB
Update Meta tags and alt tags for PDPs from catalogue
management account. OOTB
Product wise list of ongoing and past offers. OOTB
Banner - Need banner sort option - Created date, banner end date
& delete option. OOTB
Inactive or EOL products auto deactivation - All products with
EOL (End of Life) having zero stock in ERP should automatically
get deactivated from Ecommerce
Product Reports -with Category, Sub Category, Price, SKU,
Product Type, Product status (Active/Inactive) & Product
Availability (Stock/Out of stock). OOTB
Home Page OOTB
Category Page OOTB
Product Page OOTB
Checkout Page OOTB
Login Page OOTB
Offers Page OOTB
Thankyou page OOTB
CRM Customised 15
87
OOTB Features configuaration and set-up Effort with 2 PG and 2
LP 60
Omnichannel: Click and collect with Ambab OMS Module (web
based) 130
Customised Dev Efforts 87
UI - 3 design iterations with one common template for all CMS
pages 20
FE 60
BA 58.8
QA 44.1
Infra 5
Total in Man-days 464.9
Total in Man-months 23.245
Cost in INR 3,719,200
BAB GREENHONCHOS ANS Co
Out of box
(Assumption this is
the PDP page , CLP
Available page view)
Available Out of box
Out of box, offer
specific pages can
Available be created
Available Out of box
Available
10 work-days
Available
Available
Available
To integrate plugin Available
Available Out of box
Need more details of
this feature
Need more details of
this feature
Need more details of
this feature
Out of box (Videos
hosted on youtube
Available of gumlet)
Out of box (Videos
hosted on youtube
Available of gumlet)
2 work-days
Out of box
Available Out of box
Available Out of box
Available Out of box
Available Out of box
Available Out of box
Available Out of box
Available Out of box
Specialized blogging
platform (like
WordPress) is
recommended, which
has deep integration
plugin integration Available with KartMax. Out of box
Need to understand Deep integration
the touchpoints with EasyRewardz
Third-party ERP like
- Unicommerce,
need workflow Available SAP, etc.
Available
Need to understand
what the partner is
offering
Available
Need clarity
3 work-days
need reference ? Available
Available Out of box
Available Out of box
Dev effort
Complete effort with
UI, FE, BE and QA
ANS Commerce
TAT
Remarks
(for Customization)
Needs to be developed
specifically.
Can be developed
Can be developed
Can be developed
7
VENDOR EVALUATION SHEET
Ability to book a material with advance payment when stock is not available. We should be able to define which prod
advances and not all
One or more warehouse linkages with logic to choosing the pick up WH when the order comes in
Customised 15 Available
Deep Change
Management for
store reps is not
available, need to
Customised 5 Available discuss it.
Needs a
Customised 3 discussion
Customised 10 Available
Need more
clarity on
Need to Understand Available "advance queues"
Needs a
Customised 20 discussion
Needs a
Need to Understand discussion
53 The effort for the
tasks mentioned
above have been
considered under the
omnichannel effort
overall. POS
integation effort of
20 days (i.e.INR 1.6
lacs + GST)
has to be considered
separately
ANS Commerce
Can be developed,
exac t scope needed
for TAT
Can be developed,
exac t scope needed
for TAT
Can be tacked in a
different way,
possible via INR 1 pre-order module can
listing be developed
Out of box via
OMS