Scribd
Upload
32 views6 pages

Materialitas BPR Surasari Hutama

The document contains data from a survey of stakeholders of BPR Surasari Hutama, a bank in Indonesia. It collected data on how important various issues are to different stakeholders, including customers, bank leadership, and employees. It then created matrices to analyze the materiality of each issue based on the average importance ratings. The conclusion is that responsible marketing, customer satisfaction, training and development, customer care, and employee rights should be priorities to report on. Additional issues that are also material include remuneration, equal opportunity, diversity, community empowerment, waste management, contributions, and energy consumption.

Uploaded by

Belinda Aprilia
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
32 views6 pages

Materialitas BPR Surasari Hutama

The document contains data from a survey of stakeholders of BPR Surasari Hutama, a bank in Indonesia. It collected data on how important various issues are to different stakeholders, including customers, bank leadership, and employees. It then created matrices to analyze the materiality of each issue based on the average importance ratings. The conclusion is that responsible marketing, customer satisfaction, training and development, customer care, and employee rights should be priorities to report on. Additional issues that are also material include remuneration, equal opportunity, diversity, community empowerment, waste management, contributions, and energy consumption.

Uploaded by

Belinda Aprilia
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 6

Dania Yulyetta T.E.P.

A – 175020300111004
Belinda Aprilia Lasmana – 175020300111025
Akuntansi Pertanggungjawaban Sosial – CC

MATERIALITAS
BPR SURASARI HUTAMA

DATA RESPONDEN BPR SURASARI HUTAMA


Stakeholder : Pimpinan Utama
Organization:
How important are
Issue/Topic these
1 2 3 4 5
1 Responsible Marketing         V
2 Customer Satisfaction         V
3 Occupational Health and Safety         V
4 Training and Development         V
5 Employee rights         V
6 Community Empowerment         V
7 Waste Management         V
8 Customer Care         V
9 Contribution and Donation       V  
10 Remuneration and rewards     V    
11 Outsourcing     V    
12 Equal Opportunity       V  
13 Diversity and Human Rights       V  
14 Electricity energy consumption and fuel oil     V    

Stakeholder : Pimpinan Cabang


Organization:
How important are
Issue/Topic these
1 2 3 4 5
1 Responsible Marketing         V
2 Customer Satisfaction         V
3 Occupational Health and Safety         V
4 Training and Development         V
5 Employee rights       V  
6 Community Empowerment     V    
7 Waste Management   V      
8 Customer Care         V
9 Contribution and Donation   V      
10 Remuneration and rewards         V
11 Outsourcing     V    
12 Equal Opportunity       V  
13 Diversity and Human Rights     V    
14 Electricity energy consumption and fuel oil         V

Stakeholder : Nasabah I
Organization:
How important are
Issue/Topic these
1 2 3 4 5
1 Responsible Marketing         V
2 Customer Satisfaction         V
3 Occupational Health and Safety         V
4 Training and Development         V
5 Employee rights       V  
6 Community Empowerment         V
7 Waste Management         V
8 Customer Care       V  
9 Contribution and Donation       V  
10 Remuneration and rewards       V  
11 Outsourcing     V    
12 Equal Opportunity       V  
13 Diversity and Human Rights       V  
14 Electricity energy consumption and fuel oil     V    

Stakeholder : Nasabah II
Organization:
How important are these
Issue/Topic
1 2 3 4 5
1 Responsible Marketing         V
2 Customer Satisfaction         V
3 Occupational Health and Safety       V  
4 Training and Development       V  
5 Employee rights       V  
6 Community Empowerment     V    
7 Waste Management       V  
8 Customer Care         V
9 Contribution and Donation     V    
1
0 Remuneration and rewards         V
1
1 Outsourcing       V  
1
2 Equal Opportunity       V  
1
3 Diversity and Human Rights         V
1
4 Electricity energy consumption and fuel oil     V    

Stakeholder : Nasabah III


Organization:
How important are these
Issue/Topic
1 2 3 4 5
1 Responsible Marketing         V
2 Customer Satisfaction         V
3 Occupational Health and Safety       V  
4 Training and Development         V
5 Employee rights         V
6 Community Empowerment   V      
7 Waste Management     V    
8 Customer Care       V  
9 Contribution and Donation     V    
1
0 Remuneration and rewards       V  
1
1 Outsourcing   V      
1
2 Equal Opportunity       V  
1
3 Diversity and Human Rights     V    
1
4 Electricity energy consumption and fuel oil         V
REKAPITULASI DATA RESPONDEN BPR SURASARI HUTAMA

Rata-rata Rata-rata
STAKEHOLDER COMPANY Company Stakeholder
Nasabah I Nasabah II Nasabah III Pimpinan Utama Pimpinan Cabang
1 5 5 5 5 5 5,00 5,00
2 5 5 5 5 5 5,00 5,00
3 5 4 3 5 5 5,00 4,00
4 5 4 5 5 5 5,00 4,67
4 4 4 5 5 4 4,50 4,33
6 5 3 2 5 3 4,00 3,33
7 5 4 3 5 2 3,50 4,00
8 4 5 4 5 5 5,00 4,33
9 4 3 3 4 2 3,00 3,33
10 4 5 4 3 5 4,00 4,33
11 3 4 2 3 3 3,00 3,00
12 4 4 4 4 4 4,00 4,00
13 4 4 3 4 3 3,50 3,67
14 3 3 5 3 5 4,00 3,67

MATRIKS MATERIALITAS BPR SURASARI HUTAMA


KESIMPULAN
HIGH

MEDIUM

LOW

LOW MEDIUM HIGH

Yang wajib dilaporkan:


1 & 2 : Responsible marketing and Customer satisfaction
4 : Training and development
8 : Customer care
5 : Employee rights
3 : Occupational health and safety
Tambahan:
10 : Remuneration and rewards 13 : Diversity and human rights
12 : Equal opportunity 6 : Community empowerment
7 : Waste management 9 : Contribution and donation
14 : Electricity energy consumption and fuel oil 11 : Outsourcing

You might also like